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patient needs.
HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ELASTICITY – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Elasticity. An elasticity is the percentage change in one variable associated with a 1 percent change in another. Elasticity are valuable tools for managers. Armed only with basic marketing data and reasonable estimates about elasticity, managers can make sales, revenue, and marginal revenue forecasts. In addition, elasticity areideal for
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
AN INTRODUCTION TO ECONOMICS OF HEALTHCARE Economics also offers a framework for evaluating the strategic choices managers must make. Many healthcare organizations have rivals, so good decisions must take into account what the competition is doing. Economics focuses on rational behavior- that is, it focuses on individuals’ efforts to best realize their goals, given theirresources.
CERTIFIED PROFESSIONAL IN HEALTHCARE PERFORMANCE CPHPI course walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision–making throughout your MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability to PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ELASTICITY – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Elasticity. An elasticity is the percentage change in one variable associated with a 1 percent change in another. Elasticity are valuable tools for managers. Armed only with basic marketing data and reasonable estimates about elasticity, managers can make sales, revenue, and marginal revenue forecasts. In addition, elasticity areideal for
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
AN INTRODUCTION TO ECONOMICS OF HEALTHCARE Economics also offers a framework for evaluating the strategic choices managers must make. Many healthcare organizations have rivals, so good decisions must take into account what the competition is doing. Economics focuses on rational behavior- that is, it focuses on individuals’ efforts to best realize their goals, given theirresources.
CERTIFIED PROFESSIONAL IN HEALTHCARE PERFORMANCE CPHPI course walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision–making throughout your MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the COURSES – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Certified Facility Safety Officer (CFSO) CFSO course presents expansive coverage for healthcare professionals serving in safety, occupational health, hazard materials management, quality improvement, and risk management positions. CFSO course emphasizes the FELLOWSHIP – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Fellowship. The Fellowship Program includes six training programs and a number of informal learning opportunities and supports. Fellows participate in various AMIHM learning programs throughout the year, in accordance with their individualized learning plan. The core curriculum includes: Patient Safety Program. Infection ControlProgram.
THE PRODUCT LIFE CYCLE Products must be managed differently during the different staged of their life cycles, these stages of development are defined as follows: Stage 1: Introduction. The introduction stage of the product life cycle involves the initial presentation of a product in the market. During this stage, sales growth slowly begins to increase as thepublic
CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) Certified Professional in Patient Safety (CPPS) In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from ORGANIZATIONAL DEVELOPMENT AND TRAINING Organizational development department may have different functions in each organization, but its primary function, according to the Society for Human Resources Management, is to “increase an organization’s effectiveness through planned interventions related to the organization’s process resulting in improvements in productivity, return on investment and employee satisfaction.” THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
SUPPLY AND DEMAND ANALYSIS Supply and Demand Analysis. Healthcare markets are in a constant state of flux. Prices rise and fall. Volumes rise and fall. New products succeeded at first and then fall by the wayside. KNOWLEDGE-BASED MANAGEMENT To design effective and efficient systems and processes or improve existing processes, knowledge of the systems and processes is needed. The “knowledge hierarchy” as it is sometimes called in the literature, is generally attributed to Harlan Cleveland (1982). CERTIFIED PROFESSIONAL IN INFECTION CONTROL (CPIC CPIC course is designed to enhance the healthcare professional’s ability to implement recent changes in the industry and offers practical guidance on implementing systems and processes to improve outcomes and advance patient safety. CPIC covers the full spectrum of infection control― from the fundamentals of the science of infectioncontrol
CURRENT AND EMERGING USE OF CLINICAL INFORMATION SYSTEMS Healthcare organizations today at many different stages of information system adoption and implementation. They have already invested considerably in implementing administrative information systems and a handful of clinical applications. AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability to HEALTHCARE DATA QUALITY AHIMA Data Quality Management Model. The American Health Information Management Association (AHIMA) has published a generic data quality management model and an accompanying set of general data characteristics. Data quality management model consists of: Application. The purpose for which the data are collected. Collection. HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
THE PRODUCT LIFE CYCLE Products must be managed differently during the different staged of their life cycles, these stages of development are defined as follows: Stage 1: Introduction. The introduction stage of the product life cycle involves the initial presentation of a product in the market. During this stage, sales growth slowly begins to increase as thepublic
CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) Certified Professional in Patient Safety (CPPS) In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability to HEALTHCARE DATA QUALITY AHIMA Data Quality Management Model. The American Health Information Management Association (AHIMA) has published a generic data quality management model and an accompanying set of general data characteristics. Data quality management model consists of: Application. The purpose for which the data are collected. Collection. HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
THE PRODUCT LIFE CYCLE Products must be managed differently during the different staged of their life cycles, these stages of development are defined as follows: Stage 1: Introduction. The introduction stage of the product life cycle involves the initial presentation of a product in the market. During this stage, sales growth slowly begins to increase as thepublic
CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) Certified Professional in Patient Safety (CPPS) In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the COURSES – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Certified Facility Safety Officer (CFSO) CFSO course presents expansive coverage for healthcare professionals serving in safety, occupational health, hazard materials management, quality improvement, and risk management positions. CFSO course emphasizes the PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
FELLOWSHIP – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Fellowship. The Fellowship Program includes six training programs and a number of informal learning opportunities and supports. Fellows participate in various AMIHM learning programs throughout the year, in accordance with their individualized learning plan. The core curriculum includes: Patient Safety Program. Infection ControlProgram.
SUPPLY AND DEMAND ANALYSIS Supply and Demand Analysis. Healthcare markets are in a constant state of flux. Prices rise and fall. Volumes rise and fall. New products succeeded at first and then fall by the wayside. ELASTICITY – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Elasticity. An elasticity is the percentage change in one variable associated with a 1 percent change in another. Elasticity are valuable tools for managers. Armed only with basic marketing data and reasonable estimates about elasticity, managers can make sales, revenue, and marginal revenue forecasts. In addition, elasticity areideal for
PROBLEM SOLVING AND DECISION MAKING TOOLS A structured approach to problem-solving and decision making includes the following steps: Identifying and framing the issue or problem. Generating or determining possible courses of action and evaluating those alternatives. Choosing and implementing the best solution oralternative; and.
BASIC CONCEPTS OF HEALTHCARE QUALITY Basic Concepts of Healthcare Quality. Definition-Related Concepts A number of attributes can characterize the quality of healthcare services. As we will see, different groups involved in healthcare, such as physicians, patient, and health insurers, tend to attach different levels of importance to particular attributes and, as a result, define a quality of care differently. ORGANIZATIONAL DEVELOPMENT AND TRAINING Organizational development department may have different functions in each organization, but its primary function, according to the Society for Human Resources Management, is to “increase an organization’s effectiveness through planned interventions related to the organization’s process resulting in improvements in productivity, return on investment and employee satisfaction.” AN INTRODUCTION TO ECONOMICS OF HEALTHCARE Economics also offers a framework for evaluating the strategic choices managers must make. Many healthcare organizations have rivals, so good decisions must take into account what the competition is doing. Economics focuses on rational behavior- that is, it focuses on individuals’ efforts to best realize their goals, given theirresources.
CERTIFIED PROFESSIONAL IN HEALTHCARE PERFORMANCE CPHPI course walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision–making throughout your AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability to HEALTHCARE DATA QUALITY AHIMA Data Quality Management Model. The American Health Information Management Association (AHIMA) has published a generic data quality management model and an accompanying set of general data characteristics. Data quality management model consists of: Application. The purpose for which the data are collected. Collection. HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
THE PRODUCT LIFE CYCLE Products must be managed differently during the different staged of their life cycles, these stages of development are defined as follows: Stage 1: Introduction. The introduction stage of the product life cycle involves the initial presentation of a product in the market. During this stage, sales growth slowly begins to increase as thepublic
CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) Certified Professional in Patient Safety (CPPS) In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability to HEALTHCARE DATA QUALITY AHIMA Data Quality Management Model. The American Health Information Management Association (AHIMA) has published a generic data quality management model and an accompanying set of general data characteristics. Data quality management model consists of: Application. The purpose for which the data are collected. Collection. HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
THE PRODUCT LIFE CYCLE Products must be managed differently during the different staged of their life cycles, these stages of development are defined as follows: Stage 1: Introduction. The introduction stage of the product life cycle involves the initial presentation of a product in the market. During this stage, sales growth slowly begins to increase as thepublic
CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) Certified Professional in Patient Safety (CPPS) In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the COURSES – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Certified Facility Safety Officer (CFSO) CFSO course presents expansive coverage for healthcare professionals serving in safety, occupational health, hazard materials management, quality improvement, and risk management positions. CFSO course emphasizes the PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
FELLOWSHIP – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Fellowship. The Fellowship Program includes six training programs and a number of informal learning opportunities and supports. Fellows participate in various AMIHM learning programs throughout the year, in accordance with their individualized learning plan. The core curriculum includes: Patient Safety Program. Infection ControlProgram.
SUPPLY AND DEMAND ANALYSIS Supply and Demand Analysis. Healthcare markets are in a constant state of flux. Prices rise and fall. Volumes rise and fall. New products succeeded at first and then fall by the wayside. ELASTICITY – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Elasticity. An elasticity is the percentage change in one variable associated with a 1 percent change in another. Elasticity are valuable tools for managers. Armed only with basic marketing data and reasonable estimates about elasticity, managers can make sales, revenue, and marginal revenue forecasts. In addition, elasticity areideal for
PROBLEM SOLVING AND DECISION MAKING TOOLS A structured approach to problem-solving and decision making includes the following steps: Identifying and framing the issue or problem. Generating or determining possible courses of action and evaluating those alternatives. Choosing and implementing the best solution oralternative; and.
BASIC CONCEPTS OF HEALTHCARE QUALITY Basic Concepts of Healthcare Quality. Definition-Related Concepts A number of attributes can characterize the quality of healthcare services. As we will see, different groups involved in healthcare, such as physicians, patient, and health insurers, tend to attach different levels of importance to particular attributes and, as a result, define a quality of care differently. ORGANIZATIONAL DEVELOPMENT AND TRAINING Organizational development department may have different functions in each organization, but its primary function, according to the Society for Human Resources Management, is to “increase an organization’s effectiveness through planned interventions related to the organization’s process resulting in improvements in productivity, return on investment and employee satisfaction.” AN INTRODUCTION TO ECONOMICS OF HEALTHCARE Economics also offers a framework for evaluating the strategic choices managers must make. Many healthcare organizations have rivals, so good decisions must take into account what the competition is doing. Economics focuses on rational behavior- that is, it focuses on individuals’ efforts to best realize their goals, given theirresources.
CERTIFIED PROFESSIONAL IN HEALTHCARE PERFORMANCE CPHPI course walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision–making throughout your AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability to HEALTHCARE DATA QUALITY AHIMA Data Quality Management Model. The American Health Information Management Association (AHIMA) has published a generic data quality management model and an accompanying set of general data characteristics. Data quality management model consists of: Application. The purpose for which the data are collected. Collection. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
THE PRODUCT LIFE CYCLE Products must be managed differently during the different staged of their life cycles, these stages of development are defined as follows: Stage 1: Introduction. The introduction stage of the product life cycle involves the initial presentation of a product in the market. During this stage, sales growth slowly begins to increase as thepublic
CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) Certified Professional in Patient Safety (CPPS) In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability to PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
HEALTHCARE DATA QUALITY AHIMA Data Quality Management Model. The American Health Information Management Association (AHIMA) has published a generic data quality management model and an accompanying set of general data characteristics. Data quality management model consists of: Application. The purpose for which the data are collected. Collection. HEALTHCARE WORKFORCE PLANNING Workforce planning is the assessment of needs for human resources. This process can be very formal and complex or depend on “back-of-the-employee” estimates and can be applied to small organization or practices as well as to national and international healthcare delivery systems. THE PRODUCT LIFE CYCLE Products must be managed differently during the different staged of their life cycles, these stages of development are defined as follows: Stage 1: Introduction. The introduction stage of the product life cycle involves the initial presentation of a product in the market. During this stage, sales growth slowly begins to increase as thepublic
CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) Certified Professional in Patient Safety (CPPS) In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. THE DEMAND FOR HEALTHCARE SERVICES The Demand for Healthcare Services. Demand is one of the central ideas of economics. Demand forecasts are essential to management. Most management decisions are based on revenue projections. Revenue projections, in turn, depend on estimates of sales volume, given prices that managers set. The implications of demand are not limitedto market
NURSE WORKLOAD, STAFFING, AND MEASUREMENT Nurse Workload and Staffing. Nurse workload means (1) the number of patients or patient days for which nursing care is required on a unit or within a department or organization or (2) the number of patients cared for by an individual nurse (often referred to as the patient-to-nurse ratio). Nurse staffing means (1) the number of nursesdeployed
ETHICAL ISSUES IN MANAGED CARE Ethical Issues in Managed Care. Although the term “managed care” refers to a rather heterogeneous group of institutions, a feature common to all managed care organizations (MCOs) is a systematic approach to controlling what had been a skyrocketing escalation in the country’s healthcare costs. MANAGEMENT’S ROLE IN MAJOR INFORMATION TECHNOLOGY Healthcare organizations routinely undertake projects or initiatives designed to improve the performance of the organization or advance its strategies through the COURSES – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Certified Facility Safety Officer (CFSO) CFSO course presents expansive coverage for healthcare professionals serving in safety, occupational health, hazard materials management, quality improvement, and risk management positions. CFSO course emphasizes the PURPOSES OF PATIENT RECORDS Purposes of Patient Records. Healthcare organizations maintain medical records for several key purposes: Patient Care. Patient records provide the documented basis for planning patient care and treatment. Communication. Patient records are an important means by which physicians, nurses, and others communicate with one another aboutpatient needs.
FELLOWSHIP – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Fellowship. The Fellowship Program includes six training programs and a number of informal learning opportunities and supports. Fellows participate in various AMIHM learning programs throughout the year, in accordance with their individualized learning plan. The core curriculum includes: Patient Safety Program. Infection ControlProgram.
PROBLEM SOLVING AND DECISION MAKING TOOLS A structured approach to problem-solving and decision making includes the following steps: Identifying and framing the issue or problem. Generating or determining possible courses of action and evaluating those alternatives. Choosing and implementing the best solution oralternative; and.
ELASTICITY – AMERICAN INSTITUTE FOR HEALTHCARE MANAGEMENT Elasticity. An elasticity is the percentage change in one variable associated with a 1 percent change in another. Elasticity are valuable tools for managers. Armed only with basic marketing data and reasonable estimates about elasticity, managers can make sales, revenue, and marginal revenue forecasts. In addition, elasticity areideal for
ORGANIZATIONAL DEVELOPMENT AND TRAINING Organizational development department may have different functions in each organization, but its primary function, according to the Society for Human Resources Management, is to “increase an organization’s effectiveness through planned interventions related to the organization’s process resulting in improvements in productivity, return on investment and employee satisfaction.” BASIC CONCEPTS OF HEALTHCARE QUALITY Basic Concepts of Healthcare Quality. Definition-Related Concepts A number of attributes can characterize the quality of healthcare services. As we will see, different groups involved in healthcare, such as physicians, patient, and health insurers, tend to attach different levels of importance to particular attributes and, as a result, define a quality of care differently. SUPPLY AND DEMAND ANALYSIS Supply and Demand Analysis. Healthcare markets are in a constant state of flux. Prices rise and fall. Volumes rise and fall. New products succeeded at first and then fall by the wayside. CERTIFIED PROFESSIONAL IN HEALTHCARE PERFORMANCE CPHPI course walks your healthcare organization from relying on generic reports and dashboards to developing powerful analytic applications that drive effective decision–making throughout your AN INTRODUCTION TO ECONOMICS OF HEALTHCARE Economics also offers a framework for evaluating the strategic choices managers must make. Many healthcare organizations have rivals, so good decisions must take into account what the competition is doing. Economics focuses on rational behavior- that is, it focuses on individuals’ efforts to best realize their goals, given theirresources.
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AMIHM VISION
Our vision is to create a professional environment that enables healthcare organizations to effectively deliver safe, quality patientcare.
-------------------------AMIHM MISSION
Our mission to improve professional competencies of Healthcare Providers and the performance of Healthcare Organizations through the delivery of high quality training and consulting services. -------------------------AMIHM VALUES
AMIHM seek to fulfill its Mission and Vision through living the following values: Professionalism – Teamwork – Integrity – Accountability – Collegiality and Openness -------------------------AMIHM COURSES
Take great courses from the global voice of healthcare management, our courses are built in partnership with healthcare leaders and are relevant to healthcare needs.__
CERTIFIED HEALTHCARE QUALITY OFFICER (CHQO) ------------------------- CHQO course compiles the most current information on a vast array of healthcare quality issues, tools, and strategies. CHQO course explains performance excellence and provides a set of tools for managing healthcare quality issues confronted by healthcare quality professionals in the selection, implementation, and management... -------------------------READ MORE
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CERTIFIED PROFESSIONAL IN PATIENT SAFETY (CPPS) ------------------------- In the current climate of managed care, tight cost controls, limited resources, and the growing demand for health care services, conditions for medical errors are ripe. Nearly 100,000 people die each year from medical errors and tens of thousands more are injured. CPPS course is designed to enhance the healthcare professional’s ability toimplement...
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CERTIFIED PROFESSIONAL IN INFECTION CONTROL (CPIC) ------------------------- Unlike other certification courses on infection control, the main strength of this CPIC course is to provide clear, up-to-date and practical guidance in infection control in an easy to read format which can act as a quick source of reference on all aspects of HCIA for healthcare workers who are either directly or indirectly... -------------------------READ MORE
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