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AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The year 2020 most likely signaled a turning point for the automotive industry. With the pandemic heavily curtailing traffic of all sorts, car manufacturers, dealerships, repair shops and even ride-sharing services find themselves in a situation where they have to introduce new, disruptive measures to not only stay ahead of the competition but also to stay afloat.HYBRID PROGRAMS
A hybrid loyalty program merges two or more types of programs together. Combining multiple elements is often the key to creating a loyalty scheme that fits your business strategy. Hybrid. Loyalty Programs. Mix & Match. A hybrid loyalty program merges two or more types of programs together. LUXURY FASHION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The company’s loyalty program, LVR Privilege, is powered by Antavo and offers multiple features aimed at creating a unique and exclusive experience. Users can start earning points by completing a purchase (spending €1 earns 1 point), sharing their purchase, and completing a client profile. There are four tiers in total. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE Best Loyalty Program Features to Help Your Cosmetics and Beauty Company Stand Out. – Earn & burn, tiers, perks. – Early access to products. – Birthday gifts. – Double/triple point events for special product categories or stores. – Community-elements. – Gamified profiling. – Dedicated smartphone app. – Mobile Wallet. TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming 7 TIPS FOR MEMORABLE LOYALTY PROGRAM NAMES Every word in a loyalty program name is powerful. Phrases like “inner circle”, “insider”, and “VIP” evoke a sense of exclusivity and privilege, while words like “community”, “family”, and “tribe” deliver a more inclusive message. Love, Bonito opted for a name RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUTSEE MORE ONANTAVO.COM
LOYALTY PROGRAM DESIGN So, how to start a rewards program, you might ask. First, make a quick and comprehensive list. In one column, tally the incentives that customers will expect from loyalty program systems in general, and in the other column add all the crazy ideas your brand can offer. Discounts: The bread and butter of any loyalty program. EXCLUSIVE LOYALTY PROGRAMS? 5 REASONS FOR USING THEM Exclusive loyalty programs should be developed in a way that they hit the sweet spot of the most relevant customer base. The most desired rewards for millennials, according to a survey by The Drum are: travel rewards, SPA days, wellness treatments, event tickets, exclusive shopping nights/weekends for loyal customers. PURE-PLAY LOYALTY PROGRAM TECHNOLOGY Antavo is an enterprise-grade SaaS loyalty technology provider that builds engaging loyalty programs to foster brand love and changecustomer behavior.
AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The year 2020 most likely signaled a turning point for the automotive industry. With the pandemic heavily curtailing traffic of all sorts, car manufacturers, dealerships, repair shops and even ride-sharing services find themselves in a situation where they have to introduce new, disruptive measures to not only stay ahead of the competition but also to stay afloat.HYBRID PROGRAMS
A hybrid loyalty program merges two or more types of programs together. Combining multiple elements is often the key to creating a loyalty scheme that fits your business strategy. Hybrid. Loyalty Programs. Mix & Match. A hybrid loyalty program merges two or more types of programs together. LUXURY FASHION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The company’s loyalty program, LVR Privilege, is powered by Antavo and offers multiple features aimed at creating a unique and exclusive experience. Users can start earning points by completing a purchase (spending €1 earns 1 point), sharing their purchase, and completing a client profile. There are four tiers in total. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE Best Loyalty Program Features to Help Your Cosmetics and Beauty Company Stand Out. – Earn & burn, tiers, perks. – Early access to products. – Birthday gifts. – Double/triple point events for special product categories or stores. – Community-elements. – Gamified profiling. – Dedicated smartphone app. – Mobile Wallet. TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming 7 TIPS FOR MEMORABLE LOYALTY PROGRAM NAMES Every word in a loyalty program name is powerful. Phrases like “inner circle”, “insider”, and “VIP” evoke a sense of exclusivity and privilege, while words like “community”, “family”, and “tribe” deliver a more inclusive message. Love, Bonito opted for a name RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUTSEE MORE ONANTAVO.COM
LOYALTY PROGRAM DESIGN So, how to start a rewards program, you might ask. First, make a quick and comprehensive list. In one column, tally the incentives that customers will expect from loyalty program systems in general, and in the other column add all the crazy ideas your brand can offer. Discounts: The bread and butter of any loyalty program. EXCLUSIVE LOYALTY PROGRAMS? 5 REASONS FOR USING THEM Exclusive loyalty programs should be developed in a way that they hit the sweet spot of the most relevant customer base. The most desired rewards for millennials, according to a survey by The Drum are: travel rewards, SPA days, wellness treatments, event tickets, exclusive shopping nights/weekends for loyal customers.HYBRID PROGRAMS
A hybrid loyalty program merges two or more types of programs together. Combining multiple elements is often the key to creating a loyalty scheme that fits your business strategy. Hybrid. Loyalty Programs. Mix & Match. A hybrid loyalty program merges two or more types of programs together. LUXURY FASHION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The company’s loyalty program, LVR Privilege, is powered by Antavo and offers multiple features aimed at creating a unique and exclusive experience. Users can start earning points by completing a purchase (spending €1 earns 1 point), sharing their purchase, and completing a client profile. There are four tiers in total.LOYALTY COMMUNITIES
Reinforce your program. Communities aren’t standalone loyalty programs, but instead serve as an add-on to another loyalty. program structure, such as Earn & Burn, allowing. you to add new touchpoints to your original. framework.SHOEBALOO LOYALTY
With the help of Antavo, Shoebaloo revamped its loyalty program into an elegant, reward-focused loyalty solution that helped them doubletheir memberbase.
TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming LOYALTY PROGRAMS IN GROCERY AND FOOD & BEVERAGE: A The global COVID-19 has caused turbulence around the world. Each verticals faced a different set of challenges. While fashion, apparel & luxury retailers, like Zara, H&M and Macy’s, were trying to maintain contact with their loyal customers, other industries, like grocery retail and food & beverage, saw a spike in demand. As a grocery retailer, you are probably doing your best to adapt to DO LOYALTY PROGRAMS HELP WITH BACK TO SCHOOL SHOPPING? The back to school shopping season is the 2nd largest spending “holiday”. Here's what to do if you wish to ride the wave with aloyalty program:
HOW TO CREATE CUSTOMER LOYALTY PROGRAMS: A DEFINITIVE 5. Program management. After launching your loyalty program, you need to task an appointed manager with a strategy to keep the program fresh. Run campaigns in the program: When rewards and activities end or get boring, new ones need to RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUT Recognition loyalty is an innovative concept, a more luxury-oriented loyalty logic that grants access to various status levels (tiers). This one is a race too, nonetheless, but one for entitlement rather than immediate, transactional rewards or material goods. Oncecustomers get
DEFINITIVE GUIDE TO CREATING A SUCCESSFUL LOYALTY PROGRAM In this book you’ll find a comprehensive rundown on how to design the loyalty program, as well as see great examples of how other companies do it.”. Zsuzsa Kecsmar. Co-founder & CCO of Antavo. “The main principle of a loyalty program is to make the customer happy. Easier said than done, but anything is PURE-PLAY LOYALTY PROGRAM TECHNOLOGY Antavo is an enterprise-grade SaaS loyalty technology provider that builds engaging loyalty programs to foster brand love and changecustomer behavior.
AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The year 2020 most likely signaled a turning point for the automotive industry. With the pandemic heavily curtailing traffic of all sorts, car manufacturers, dealerships, repair shops and even ride-sharing services find themselves in a situation where they have to introduce new, disruptive measures to not only stay ahead of the competition but also to stay afloat. B2B LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) B2B loyalty programs (or B2B rewards programs) are customer retention solutions with specific features and loyalty logic designed to help businesses establish brand loyalty with the businesses they sell to. They differ greatly from their B2C counterparts in RETAIL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2020) A retail loyalty program is a type of reward program that’s built from the ground up to answer the industry-specific challenges that most retailers face. This market has an inherently high purchase frequency since customers have access to a large catalog of products from various brands. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE Best Loyalty Program Features to Help Your Cosmetics and Beauty Company Stand Out. – Earn & burn, tiers, perks. – Early access to products. – Birthday gifts. – Double/triple point events for special product categories or stores. – Community-elements. – Gamified profiling. – Dedicated smartphone app. – Mobile Wallet. TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming LOYALTY PROGRAMS IN FUEL RETAIL: A COMPREHENSIVE GUIDE (2020) Loyalty Programs in Fuel Retail: A Comprehensive Guide (2021) At the moment, demand for petrol products is still going strong, but there’s change on the horizon, threatening the status quo between drivers and forecourts. Fuel retailers need to focus on the future and grab every opportunity to strengthen their relationship with customersand
7 TIPS FOR MEMORABLE LOYALTY PROGRAM NAMES Every word in a loyalty program name is powerful. Phrases like “inner circle”, “insider”, and “VIP” evoke a sense of exclusivity and privilege, while words like “community”, “family”, and “tribe” deliver a more inclusive message. Love, Bonito opted for a name MARRIOTT HOTEL LOYALTY PROGRAM: THE GOLD STANDARD FOR There are two earning standards in the Marriott Bonvoy loyalty program: stays and points. So we know right away that this is a loyalty program based on a multi-layered earning mechanism. Whenever you log in, you immediately see the number of points you’ve earned and the number of stays you have. Hotel stays are based on the nightsthat you
LOYALTY PROGRAM DESIGN So, how to start a rewards program, you might ask. First, make a quick and comprehensive list. In one column, tally the incentives that customers will expect from loyalty program systems in general, and in the other column add all the crazy ideas your brand can offer. Discounts: The bread and butter of any loyalty program. PURE-PLAY LOYALTY PROGRAM TECHNOLOGY Antavo is an enterprise-grade SaaS loyalty technology provider that builds engaging loyalty programs to foster brand love and changecustomer behavior.
AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The year 2020 most likely signaled a turning point for the automotive industry. With the pandemic heavily curtailing traffic of all sorts, car manufacturers, dealerships, repair shops and even ride-sharing services find themselves in a situation where they have to introduce new, disruptive measures to not only stay ahead of the competition but also to stay afloat. B2B LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) B2B loyalty programs (or B2B rewards programs) are customer retention solutions with specific features and loyalty logic designed to help businesses establish brand loyalty with the businesses they sell to. They differ greatly from their B2C counterparts in RETAIL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2020) A retail loyalty program is a type of reward program that’s built from the ground up to answer the industry-specific challenges that most retailers face. This market has an inherently high purchase frequency since customers have access to a large catalog of products from various brands. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE Best Loyalty Program Features to Help Your Cosmetics and Beauty Company Stand Out. – Earn & burn, tiers, perks. – Early access to products. – Birthday gifts. – Double/triple point events for special product categories or stores. – Community-elements. – Gamified profiling. – Dedicated smartphone app. – Mobile Wallet. TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming LOYALTY PROGRAMS IN FUEL RETAIL: A COMPREHENSIVE GUIDE (2020) Loyalty Programs in Fuel Retail: A Comprehensive Guide (2021) At the moment, demand for petrol products is still going strong, but there’s change on the horizon, threatening the status quo between drivers and forecourts. Fuel retailers need to focus on the future and grab every opportunity to strengthen their relationship with customersand
7 TIPS FOR MEMORABLE LOYALTY PROGRAM NAMES Every word in a loyalty program name is powerful. Phrases like “inner circle”, “insider”, and “VIP” evoke a sense of exclusivity and privilege, while words like “community”, “family”, and “tribe” deliver a more inclusive message. Love, Bonito opted for a name MARRIOTT HOTEL LOYALTY PROGRAM: THE GOLD STANDARD FOR There are two earning standards in the Marriott Bonvoy loyalty program: stays and points. So we know right away that this is a loyalty program based on a multi-layered earning mechanism. Whenever you log in, you immediately see the number of points you’ve earned and the number of stays you have. Hotel stays are based on the nightsthat you
LOYALTY PROGRAM DESIGN So, how to start a rewards program, you might ask. First, make a quick and comprehensive list. In one column, tally the incentives that customers will expect from loyalty program systems in general, and in the other column add all the crazy ideas your brand can offer. Discounts: The bread and butter of any loyalty program. RETAIL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2020) A retail loyalty program is a type of reward program that’s built from the ground up to answer the industry-specific challenges that most retailers face. This market has an inherently high purchase frequency since customers have access to a large catalog of products from various brands.CASE STUDIES
Delivering engagement to a multi-brand global FMCG company. PepsiCo Russia wanted to provide a consistent brand experience and fully harness the power of their full portfolio. Antavo’s loyalty solution proved flexible enough to fit PepsiCo’s needs, while also remaining scalable, reliable and, above all, secure. See case study. TOP 7 LOYALTY PROGRAMS OF FAMOUS ITALIAN BRANDS CHICCO ’s loyalty program allows customers to collect points for each of their purchases (1€ = 1 Point) and the tier system members obtain increasing privileges and access to exclusive services. Upon subscription, customers immediately receive 20 bonus points. 7. LVR Privilege. LVR PRIVILEGE is the award-winning loyalty program from LuisaViaRoma, an Italian retailer in the luxury fashionSHOEBALOO LOYALTY
With the help of Antavo, Shoebaloo revamped its loyalty program into an elegant, reward-focused loyalty solution that helped them doubletheir memberbase.
EARN & BURN
Earn 1 point for each €1 spent. For every. 10 points receive a €1 discount to use on your next. purchase. Best fit for: Electronics, Groceries, General retailers. Frequency Loyalty Program. Customers can unlock rewards by completing. a series of purchases or reaching aspecific.
HOW TO CREATE CUSTOMER LOYALTY PROGRAMS: A DEFINITIVE 5. Program management. After launching your loyalty program, you need to task an appointed manager with a strategy to keep the program fresh. Run campaigns in the program: When rewards and activities end or get boring, new ones need to DO LOYALTY PROGRAMS HELP WITH BACK TO SCHOOL SHOPPING? The back to school shopping season is the 2nd largest spending “holiday”. Here's what to do if you wish to ride the wave with aloyalty program:
LOYALTY PROGRAMS IN GROCERY AND FOOD & BEVERAGE: A The global COVID-19 has caused turbulence around the world. Each verticals faced a different set of challenges. While fashion, apparel & luxury retailers, like Zara, H&M and Macy’s, were trying to maintain contact with their loyal customers, other industries, like grocery retail and food & beverage, saw a spike in demand. As a grocery retailer, you are probably doing your best to adapt to DEFINITIVE GUIDE TO CREATING A SUCCESSFUL LOYALTY PROGRAM In this book you’ll find a comprehensive rundown on how to design the loyalty program, as well as see great examples of how other companies do it.”. Zsuzsa Kecsmar. Co-founder & CCO of Antavo. “The main principle of a loyalty program is to make the customer happy. Easier said than done, but anything is FASHION LOYALTY PROGRAMS? THE 7 MOST INSPIRING LOYALTY 5. Love, Bonito – LBCommunity+. One of the largest vertically integrated, omnichannel women’s fashion brands in Asia, Love, Bonito targets the modern Asian women both online and in stores. Its loyalty program, LBCommunity+ goes all out in terms of exclusivity: PURE-PLAY LOYALTY PROGRAM TECHNOLOGY Antavo is an enterprise-grade SaaS loyalty technology provider that builds engaging loyalty programs to foster brand love and changecustomer behavior.
AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The year 2020 most likely signaled a turning point for the automotive industry. With the pandemic heavily curtailing traffic of all sorts, car manufacturers, dealerships, repair shops and even ride-sharing services find themselves in a situation where they have to introduce new, disruptive measures to not only stay ahead of the competition but also to stay afloat. SHOPPING MALL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) What Is a Shopping Mall Loyalty Program? Shopping Mall loyalty programs are generally referred to as an incentive system where customers can earn points when buying in the stores and using the services inside the mall, such as diners or beauty salons. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE What Is a Cosmetics and Beauty Loyalty Program. Cosmetics and beauty loyalty programs are a branch of reward programs, designed to respond to the unique challenges this industry faces. TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE What Is a Telecommunication Loyalty Program? A telecommunication loyalty program is a customer retention tool that helps organizations keep their customers by providing hyper-relevant rewards, benefits, extra services, and, quite often, partner deals. ANTAVO LISTED IN GARTNER’S 2020 MARKET GUIDE FOR LOYALTY Being a Torchbearer in the World of Loyalty. In our opinion, being included as a Representative Vendor in Gartner’s Market Guide for Loyalty Management is a clear indication that we’re on the right track with Antavo’s product and services.. Innovation has always been a guiding principle for us, and we seek to develop new ways to help our clients drive their business goals, whether it be RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUT World is shifting. Traditional points-based loyalty programs don’t cut it anymore, especially in fashion. No one wants to look cheap. Customers of the luxury sector are no longer looking to refill their wallets quickly via one-time cashbacks or discounts. EXCLUSIVE LOYALTY PROGRAMS? 5 REASONS FOR USING THEM Advantages of exclusive loyalty programs and using experiential rewards are nothing but remarkable, as proven by world-renowned fashion retailers and brands. Find out how you can up your loyalty game by offering extraordinary experiences to your VIP customers. LOYALTY PROGRAM DESIGN Creating a loyalty program is quite a challenge. This article is meant to give you the best loyalty program design ideas to build a rewardsystem.
HOW MUCH WILL A SUCCESSFUL LOYALTY PROGRAM COST YOU? You’ve decided to run a loyalty program and you already have great ideas for every aspect of the customer experience, from rewards to in-store events. But one critical question that all companies face is: How much will the loyalty program cost? Many of our clients ask our team what kind of costs to expect in a turnkey loyalty program so they can better plan according to their budget. PURE-PLAY LOYALTY PROGRAM TECHNOLOGY Antavo is an enterprise-grade SaaS loyalty technology provider that builds engaging loyalty programs to foster brand love and changecustomer behavior.
AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The year 2020 most likely signaled a turning point for the automotive industry. With the pandemic heavily curtailing traffic of all sorts, car manufacturers, dealerships, repair shops and even ride-sharing services find themselves in a situation where they have to introduce new, disruptive measures to not only stay ahead of the competition but also to stay afloat. SHOPPING MALL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) What Is a Shopping Mall Loyalty Program? Shopping Mall loyalty programs are generally referred to as an incentive system where customers can earn points when buying in the stores and using the services inside the mall, such as diners or beauty salons. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE What Is a Cosmetics and Beauty Loyalty Program. Cosmetics and beauty loyalty programs are a branch of reward programs, designed to respond to the unique challenges this industry faces. TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE What Is a Telecommunication Loyalty Program? A telecommunication loyalty program is a customer retention tool that helps organizations keep their customers by providing hyper-relevant rewards, benefits, extra services, and, quite often, partner deals. ANTAVO LISTED IN GARTNER’S 2020 MARKET GUIDE FOR LOYALTY Being a Torchbearer in the World of Loyalty. In our opinion, being included as a Representative Vendor in Gartner’s Market Guide for Loyalty Management is a clear indication that we’re on the right track with Antavo’s product and services.. Innovation has always been a guiding principle for us, and we seek to develop new ways to help our clients drive their business goals, whether it be RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUT World is shifting. Traditional points-based loyalty programs don’t cut it anymore, especially in fashion. No one wants to look cheap. Customers of the luxury sector are no longer looking to refill their wallets quickly via one-time cashbacks or discounts. EXCLUSIVE LOYALTY PROGRAMS? 5 REASONS FOR USING THEM Advantages of exclusive loyalty programs and using experiential rewards are nothing but remarkable, as proven by world-renowned fashion retailers and brands. Find out how you can up your loyalty game by offering extraordinary experiences to your VIP customers. LOYALTY PROGRAM DESIGN Creating a loyalty program is quite a challenge. This article is meant to give you the best loyalty program design ideas to build a rewardsystem.
HOW MUCH WILL A SUCCESSFUL LOYALTY PROGRAM COST YOU? You’ve decided to run a loyalty program and you already have great ideas for every aspect of the customer experience, from rewards to in-store events. But one critical question that all companies face is: How much will the loyalty program cost? Many of our clients ask our team what kind of costs to expect in a turnkey loyalty program so they can better plan according to their budget.CASE STUDIES
BEER HAWK Beer Tokens. #Food&Beverages #UK. An omnichannel loyalty solution for beer lovers from AB InBev. Beer Hawk, the UK’s leading online retailer of specialty beers and ales, decided to revitalize its old loyalty program with a new solution that seamlessly connects the online store and its high-street bars with flexible, real-timetechnology.
TOP 7 LOYALTY PROGRAMS OF FAMOUS ITALIAN BRANDS CHICCO ’s loyalty program allows customers to collect points for each of their purchases (1€ = 1 Point) and the tier system members obtain increasing privileges and access to exclusive services. Upon subscription, customers immediately receive 20 bonus points. 7. LVR Privilege. LVR PRIVILEGE is the award-winning loyalty program from LuisaViaRoma, an Italian retailer in the luxury fashionLOYALTY ENGINE
Learn more about the features of Antavo's sophisticated loyalty engine. Step beyond transactions, utilize smart rules and offer gamification to increase engagement.REWARDS AND OFFERS
Make loyalty members feel appreciated with outstanding rewards and offers. Use Antavo's modules to create engaging experiences and managea variety of offers
LOYALTY COMMUNITIES
Loyalty communities allow you to create smaller clubs within your earn & burn loyalty program and strengthen your relationship withcustomers.
HYBRID PROGRAMS
A Hybrid loyalty program merges two or more types of programs together. Here we explain the endless possibilites offered by thisapproach.
LOYALTY PROGRAMS FOR ECOMMERCE: A COMPREHENSIVE GUIDE (2021) What Is an eCommerce Loyalty Program? An eCommerce loyalty program is a customer retention tool geared towards keeping and engaging your existing customers, so they will buy in higher quantities, shop more often, or interact with your brand more frequently. The best programs are easy-to-understand, show a clear path to higher tiers and rewards, and offer a fun experience! LUXURY FASHION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) Loyalty programs can work for luxury fashion, too – just change the perspective. Motivate your customers with personalized offers, tiered rewards and mystery perks. Having a luxury brand loyalty programmatters because
HOW TO CREATE CUSTOMER LOYALTY PROGRAMS: A DEFINITIVE In the world of customer loyalty programs, building a reward system that stands out is a major endeavor for any company, and it can be a game-changing opportunity if RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUT World is shifting. Traditional points-based loyalty programs don’t cut it anymore, especially in fashion. No one wants to look cheap. Customers of the luxury sector are no longer looking to refill their wallets quickly via one-time cashbacks or discounts. PURE-PLAY LOYALTY PROGRAM TECHNOLOGY Antavo is an enterprise-grade SaaS loyalty technology provider that builds engaging loyalty programs to foster brand love and changecustomer behavior.
AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The traditional earn & burn approach Nissan utilizes is the simplest and fastest loyalty program type to launch. 3. Volvo Cars Loyalty Program. Swedish automotive company Volvo launched a rather unique loyalty program in the UAE region that provides benefits on parts and labor based on the age of the vehicle. RETAIL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2020) A retail loyalty program is a type of reward program that’s built from the ground up to answer the industry-specific challenges that most retailers face. This market has an inherently high purchase frequency since customers have access to a large catalog of products from various brands. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE Best Loyalty Program Features to Help Your Cosmetics and Beauty Company Stand Out. – Earn & burn, tiers, perks. – Early access to products. – Birthday gifts. – Double/triple point events for special product categories or stores. – Community-elements. – Gamified profiling. – Dedicated smartphone app. – Mobile Wallet. DEFINITIVE GUIDE TO CREATING A SUCCESSFUL LOYALTY PROGRAM In this book you’ll find a comprehensive rundown on how to design the loyalty program, as well as see great examples of how other companies do it.”. Zsuzsa Kecsmar. Co-founder & CCO of Antavo. “The main principle of a loyalty program is to make the customer happy. Easier said than done, but anything is TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming HOW MUCH WILL A SUCCESSFUL LOYALTY PROGRAM COST YOU? If you choose to develop the program itself, this can be an unpredictable cost. If you choose to go with a SaaS loyalty management platform, there will most likely be a fixed or scalable recurring fee. Antavo’s loyalty platform offers a marketer-friendly dashboard that displays reports and analytics in LOYALTY PROGRAM DESIGN So, how to start a rewards program, you might ask. First, make a quick and comprehensive list. In one column, tally the incentives that customers will expect from loyalty program systems in general, and in the other column add all the crazy ideas your brand can offer. Discounts: The bread and butter of any loyalty program. RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUT Recognition loyalty is an innovative concept, a more luxury-oriented loyalty logic that grants access to various status levels (tiers). This one is a race too, nonetheless, but one for entitlement rather than immediate, transactional rewards or material goods. Oncecustomers get
WHAT IS EXPERIENTIAL MARKETING? The Marketing Concept that Goes Beyond Purchases. Value does not only reside in the object of consumption – which can be either a product or service – but also lies in the experience of consumption – Bernd Schmitt describes the notion of experiences in a more recent study of his. This is most likely the result of customers wanting to ‘have it all’, as they rely more and more on PURE-PLAY LOYALTY PROGRAM TECHNOLOGY Antavo is an enterprise-grade SaaS loyalty technology provider that builds engaging loyalty programs to foster brand love and changecustomer behavior.
AUTOMOTIVE LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) The traditional earn & burn approach Nissan utilizes is the simplest and fastest loyalty program type to launch. 3. Volvo Cars Loyalty Program. Swedish automotive company Volvo launched a rather unique loyalty program in the UAE region that provides benefits on parts and labor based on the age of the vehicle. RETAIL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2020) A retail loyalty program is a type of reward program that’s built from the ground up to answer the industry-specific challenges that most retailers face. This market has an inherently high purchase frequency since customers have access to a large catalog of products from various brands. COSMETICS AND BEAUTY LOYALTY PROGRAMS: A COMPREHENSIVE Best Loyalty Program Features to Help Your Cosmetics and Beauty Company Stand Out. – Earn & burn, tiers, perks. – Early access to products. – Birthday gifts. – Double/triple point events for special product categories or stores. – Community-elements. – Gamified profiling. – Dedicated smartphone app. – Mobile Wallet. DEFINITIVE GUIDE TO CREATING A SUCCESSFUL LOYALTY PROGRAM In this book you’ll find a comprehensive rundown on how to design the loyalty program, as well as see great examples of how other companies do it.”. Zsuzsa Kecsmar. Co-founder & CCO of Antavo. “The main principle of a loyalty program is to make the customer happy. Easier said than done, but anything is TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming HOW MUCH WILL A SUCCESSFUL LOYALTY PROGRAM COST YOU? If you choose to develop the program itself, this can be an unpredictable cost. If you choose to go with a SaaS loyalty management platform, there will most likely be a fixed or scalable recurring fee. Antavo’s loyalty platform offers a marketer-friendly dashboard that displays reports and analytics in LOYALTY PROGRAM DESIGN So, how to start a rewards program, you might ask. First, make a quick and comprehensive list. In one column, tally the incentives that customers will expect from loyalty program systems in general, and in the other column add all the crazy ideas your brand can offer. Discounts: The bread and butter of any loyalty program. RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUT Recognition loyalty is an innovative concept, a more luxury-oriented loyalty logic that grants access to various status levels (tiers). This one is a race too, nonetheless, but one for entitlement rather than immediate, transactional rewards or material goods. Oncecustomers get
WHAT IS EXPERIENTIAL MARKETING? The Marketing Concept that Goes Beyond Purchases. Value does not only reside in the object of consumption – which can be either a product or service – but also lies in the experience of consumption – Bernd Schmitt describes the notion of experiences in a more recent study of his. This is most likely the result of customers wanting to ‘have it all’, as they rely more and more onCASE STUDIES
Delivering engagement to a multi-brand global FMCG company. PepsiCo Russia wanted to provide a consistent brand experience and fully harness the power of their full portfolio. Antavo’s loyalty solution proved flexible enough to fit PepsiCo’s needs, while also remaining scalable, reliable and, above all, secure. See case study. RETAIL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2020) A retail loyalty program is a type of reward program that’s built from the ground up to answer the industry-specific challenges that most retailers face. This market has an inherently high purchase frequency since customers have access to a large catalog of products from various brands. SHOPPING MALL LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE (2021) ION Orchard is a shopping mall in Singapore, with 335 food and retail outlets. The company’s loyalty program is purely app-based, which is highly popular among the mobile-loving generation. ION⁺ Points can be earned for every block of $100 same-day spend. Each receipt must be a minimum spend of $20.LOYALTY ENGINE
Points Economy refers to the system in Antavo for managing activities of point mechanics, such as point earning and spend, return/refunds, expirations, and more. Give customers the opportunity to earn loyalty points in a variety of ways, including by making purchases, subscribing to your newsletter, completing their profile and more. TELECOMMUNICATION LOYALTY PROGRAMS: A COMPREHENSIVE GUIDE Telecommunication Loyalty Programs: A Comprehensive Guide (2021) Telecommunication services are now more requested than ever, to the point that telecom companies may find themselves struggling to keep up with the surge in demand. However, the new influx of people working at home, students being homeschooled and binge-watchers on streaming ANTAVO LISTED IN GARTNER’S 2020 MARKET GUIDE FOR LOYALTY Antavo, Named a Representative Vendor by Gartner. Gartner’s 2020 recognizes Antavo as a pure play loyalty management provider. We believe this suggests that Antavo is a good fit for enterprise-grade companies that already have a CRM system and want to manage a loyalty program on top of a SaaS technology platform. RECOGNITION LOYALTY PROGRAMS FOR FASHION: LOYALTY WITHOUT Recognition loyalty is an innovative concept, a more luxury-oriented loyalty logic that grants access to various status levels (tiers). This one is a race too, nonetheless, but one for entitlement rather than immediate, transactional rewards or material goods. Oncecustomers get
HOW TO CREATE CUSTOMER LOYALTY PROGRAMS: A DEFINITIVE 5. Program management. After launching your loyalty program, you need to task an appointed manager with a strategy to keep the program fresh. Run campaigns in the program: When rewards and activities end or get boring, new ones need to FASHION LOYALTY PROGRAMS? THE 7 MOST INSPIRING LOYALTY 5. Love, Bonito – LBCommunity+. One of the largest vertically integrated, omnichannel women’s fashion brands in Asia, Love, Bonito targets the modern Asian women both online and in stores. Its loyalty program, LBCommunity+ goes all out in terms of exclusivity: WHY TIERED LOYALTY PROGRAMS ARE ATTRACTIVE FOR CUSTOMERS This bond sustains loyalty, which is the core component to repeated and frequent purchases. And that’s precisely why tiered loyalty programs are so powerful, since they give customers a benefits structure they can really sink their teeth into and engage with foryears to come.
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ANTAVO DELIVERS A COMPREHENSIVE LOYALTY PROGRAM TECHNOLOGY FOR OMNICHANNEL AND ECOMMERCE, COMBINED WITH NEXT-GEN IN-STOREFUNCTIONALITIES.
ANTAVO WAS LISTED AS A REPRESENTATIVE VENDOR IN GARTNER’S 2020 MARKET GUIDE FOR LOYALTY MANAGEMENTread more
SEE HOW ANTAVO CAN HELP YOU COMPREHENSIVE LOYALTY PROGRAMS With sophisticated loyalty logic MOBILE WALLET SOLUTION To identify in-store customers BOOSTING EMAIL COMMUNICATION Turn customer data into more personalized experiences “Retailers want to engage the people who go to the store want to know their customers better — this kiosk helps to achievethis.”
IMPROVE YOUR KPIS AND ACHIEVE TRUE LOYALTY19M
Active Members
187M
Engagement Points
52%
Increase In Customer Retention48%
Increase In AOV
HOW LOYALTY PROGRAMS ARE DIFFERENT WHEN POWERED BY ANTAVO? Move eCommerce beyond rewarding purchases: Drive any business KPI you need. Build a loyal community, increase your social media presence and even discover brand advocates.Strong
in-store focus:
In addition to strong eCommerce capabilities, Antavo offers a variety of in-store technologies, including the Mobile Wallet and the LoyaltyExperience Kiosk.
Encourage
valuable behavior:
Share your values and establish long-lasting brand love by rewarding customers for recycling, interacting with your products, writing reviews, or referring friends. Experiential rewardsand exclusivity:
Offer customers an unforgettable loyalty experience: set up VIP clubs, create high-end incentives and enhance personalization with behavioralmechanics.
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ANTAVO WAS LISTED AS A REPRESENTATIVE VENDOR IN GARTNER’S 2020 MARKET GUIDE FOR LOYALTY MANAGEMENT Gartner "Market Guide for Loyalty Management" Benjamin Bloom, Claire Tassin, 06 July 2020. Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for aparticular purpose.
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