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delight consumers.
TRYIT SAMPLING COMMUNITY Apply to become a member. Membership is currently granted by invitation‐only based on our membership capacity and community needs. If you are interested in becoming a TryIt member, please fill out the application form to join the waitlist. HOW COVID-19 IS STILL IMPACTING SHOPPING BEHAVIORS When COVID-19 was declared a global pandemic in March, few expected that six months later we’d still be dealing with its effects, or that it would have such an impact on every aspect of our lives, including how we shop. BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H AUSTIN, Texas, March. 26, 2021– Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies.Marlin Equity Partners (“Marlin”), the current majority investor in Bazaarvoice, will continue to be a THE IMPACT OF COVID-19 ON E-COMMERCE IN 2020 COVID-19 did a number on brick-and-mortar retail and commerce. Here's its impact on e-commerce across 20 different product categories in2020.
THE 2021 SHOPPER EXPERIENCE INDEX 2020 was a series of lessons for business and humanity. Brands and retailers stared down the face of challenge and worked to adapt to a new approach to retail. The impact of the start of this decade will be felt for years to come. With all these changes, we wanted to better understand what behaviors shoppers have internalized and committed to habit, and how these adjustments will change retail 10 KEY INSTAGRAM BENCHMARKS YOU SHOULD USE IN 2021 As every social media manager knows, there is a lot more to the success of an Instagram post than just the likes it gets (especially as Instagram is testing hiding the number of likes that posts receive from followers). From engagement rate to follower count increases,there
BAZAARVOICE + CURALATE: CONNECTING CURIOSITY TO COMMERCE Today, thanks to the overwhelming popularity of e-commerce, shopping is quick, simple, and can very often be spontaneous. Before the introduction of e-commerce, shopping actually required quite a bit of planning and effort. WHAT SHOPPERS LOOK FOR IN REVIEWS WHY RATINGS AND REVIEWS ARE IMPORTANT FOR YOUR BUSINESS While ratings and reviews have only been around for about two decades, it’s hard to imagine shopping without them. According to consumer research we conducted with Deloitte and Touche LLP in 2019, the majority (75%) of shoppers use reviews to discover and evaluateproducts.
BAZAARVOICE: MEET SHOPPERS IN ALL THE MOMENTS THAT MATTERLOG INWHY BAZAARVOICESOLUTIONSPRODUCTSSUCCESS STORIESRESOURCES Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
TRYIT SAMPLING COMMUNITY Apply to become a member. Membership is currently granted by invitation‐only based on our membership capacity and community needs. If you are interested in becoming a TryIt member, please fill out the application form to join the waitlist. HOW COVID-19 IS STILL IMPACTING SHOPPING BEHAVIORS When COVID-19 was declared a global pandemic in March, few expected that six months later we’d still be dealing with its effects, or that it would have such an impact on every aspect of our lives, including how we shop. BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H AUSTIN, Texas, March. 26, 2021– Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies.Marlin Equity Partners (“Marlin”), the current majority investor in Bazaarvoice, will continue to be a THE IMPACT OF COVID-19 ON E-COMMERCE IN 2020 COVID-19 did a number on brick-and-mortar retail and commerce. Here's its impact on e-commerce across 20 different product categories in2020.
THE 2021 SHOPPER EXPERIENCE INDEX 2020 was a series of lessons for business and humanity. Brands and retailers stared down the face of challenge and worked to adapt to a new approach to retail. The impact of the start of this decade will be felt for years to come. With all these changes, we wanted to better understand what behaviors shoppers have internalized and committed to habit, and how these adjustments will change retail 10 KEY INSTAGRAM BENCHMARKS YOU SHOULD USE IN 2021 As every social media manager knows, there is a lot more to the success of an Instagram post than just the likes it gets (especially as Instagram is testing hiding the number of likes that posts receive from followers). From engagement rate to follower count increases,there
BAZAARVOICE + CURALATE: CONNECTING CURIOSITY TO COMMERCE Today, thanks to the overwhelming popularity of e-commerce, shopping is quick, simple, and can very often be spontaneous. Before the introduction of e-commerce, shopping actually required quite a bit of planning and effort. WHAT SHOPPERS LOOK FOR IN REVIEWS WHY RATINGS AND REVIEWS ARE IMPORTANT FOR YOUR BUSINESS While ratings and reviews have only been around for about two decades, it’s hard to imagine shopping without them. According to consumer research we conducted with Deloitte and Touche LLP in 2019, the majority (75%) of shoppers use reviews to discover and evaluateproducts.
BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H AUSTIN, Texas, March. 26, 2021– Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies.Marlin Equity Partners (“Marlin”), the current majority investor in Bazaarvoice, will continue to be a THE 2021 SHOPPER EXPERIENCE INDEX 2020 was a series of lessons for business and humanity. Brands and retailers stared down the face of challenge and worked to adapt to a new approach to retail. The impact of the start of this decade will be felt for years to come. With all these changes, we wanted to better understand what behaviors shoppers have internalized and committed to habit, and how these adjustments will change retail HOW COVID IS AFFECTING DIRECT-TO-CONSUMER (D2C) BRANDS With consumers spending more time — and money — on brands’ websites, companies that optimize their D2C retail strategies are in a unique position to increase market share now and in AMAZON’S ANNUAL SHOPPING EVENT IS A PRIME DAY FOR OTHER Amazon Prime Day is a great opportunity for brands and retailers other than Amazon. Consumers are already online and ready to spend.DRIVE CONVERSION
Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
THE TOP 5 SHOPPING BOTS AND HOW THEY’LL TRANSFORM E See the top 5 shopping bots today and how they can aid you boost sales and deliver world-class customer service.ADEO | BAZAARVOICE
Groupe Adeo and its brands make customer feedback a priority with expert support from Bazaarvoice. Adeo is a French retail company specializing in home improvements, renovations, DIY, interior designs and kitchens, with brands such as Leroy Merlin, Bricoman, Bricocenter and Zôdio as part of REPORTS HAVE NEVER LOOKED SO GOOD! Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
SHOPPER EXPERIENCE INDEX Shopper Experience Index2 Preface 3 Key takeaways 5 Age isn’t just a number when it comes to shopper behavior 6 Consumer trust is nuanced and not binary 13 Consumers control the future of the product page 18 Customer feedback is everywhere 23 Convenience and cost are top of mind for shoppers — as is brand trust 27 Conclusion 31 Explainingthe report 32
PREMIUM NETWORK INSIGHTS REQUEST ADDITIONAL COMPETITORS Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
BAZAARVOICE: MEET SHOPPERS IN ALL THE MOMENTS THAT MATTERLOG INWHY BAZAARVOICESOLUTIONSPRODUCTSSUCCESS STORIESRESOURCES Bazaarvoice: Meet shoppers in all the moments that matter. Connect with customers. Drive revenue. Smarter. Faster. Consumers seek out authentic user-generated content (UGC) to make informed purchasing decisions. Our shopper engagement platform gives you total control to collect, display, and distribute UGC at a global scale. TRYIT SAMPLING COMMUNITY Brands and retailers value customer feedback about their products, and so do other customers. TryIt Sampling allows invited participants to provide honest and unbiased feedback on new or currently sold products in an effort to help consumers make more informed purchase decisions. BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H Bazaarvoice today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies. AUSTIN, Texas, March. 26, 2021 – Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment fromThomas
THE IMPACT OF COVID-19 ON E-COMMERCE IN 2020 The impact of COVID-19 on e-commerce in 2020. 2020 – the year we’d rather forget that taught us lessons we can never unlearn. Whether you’re a brand or retailer, e-commerce expert or brick-and-mortar master, pivots were made. And while certain industries took a hit due to the pandemic, other industries thrived. HOW COVID-19 IS STILL IMPACTING SHOPPING BEHAVIORS Lately, shoppers are showing more interest in supporting small businesses, which have been especially hard hit by COVID-19. More than 40% of consumers report shopping at small businesses more since the pandemic. Among those shoppers, 69% are purchasing from the small businesses’ online stores, and 46% are purchasing in-store. BAZAARVOICE + CURALATE: CONNECTING CURIOSITY TO COMMERCEBAZAARVOICE CURALATECURALATE APICURALATE COSTCURALATE PRICINGCURALATE SEATTLELIKETO BUY CURALATE
Curalate is the leading social content solution, trusted by brands like Best Buy and Lululemon to help them leverage their social media to sell more effectively online. Through this acquisition, brands now have a powerful way to create rich visual shopping experiences at an unmatched scale. Together, we promise to delight shoppers from theRIVER ISLAND
River Island, the international clothing brand with 350 stores worldwide, puts social content front-and-center in its marketing efforts to inspire purchases. Using Bazaarvoice Galleries, the brand celebrates its customers by capturing user-generated content (UGC) and displaying it across its site. This visual content sourced from social WHY RATINGS AND REVIEWS ARE IMPORTANT FOR YOUR BUSINESSWHAT IS BAZAARVOICEWHAT IS BAZAARVOICE Over half (60%) say negative reviews are just as important in their decision to buy. The majority (62%) say it’s because they contain more pros and cons than positive reviews. But when browsing your reviews, shoppers are most likely to be influenced by a high number of reviews (46%), followed by star rating (42%) when making a buyingdecision.
CANADIAN TIRE CONTENT SHARING PROGRAM When you’re ready to establish a deeper connection with your shoppers by responding to reviews, it’s easy to upgrade. Fill in your details below, and we'll be in touch within 48 hours to help you get started! Someone from the Bazaarvoice team will be in touch very soon to help you get started with the Canadian Tire content-sharingprogram.
TRYIT PRODUKTTESTER COMMUNITY Testen Sie kostenlos Produkte und teilen Sie Ihre Meinung. Werden Sie Mitglied der TryIt Sampling-Community, um kostenlos Produkte von branchenführenden Marken zu testen. Schreiben Sie Bewertungen, um Ihre ehrliche Meinung zu teilen und anderen Verbrauchern zu helfen, fundierte Kaufentscheidungen zu treffen. Bewerben. BAZAARVOICE: MEET SHOPPERS IN ALL THE MOMENTS THAT MATTERLOG INWHY BAZAARVOICESOLUTIONSPRODUCTSSUCCESS STORIESRESOURCES Bazaarvoice: Meet shoppers in all the moments that matter. Connect with customers. Drive revenue. Smarter. Faster. Consumers seek out authentic user-generated content (UGC) to make informed purchasing decisions. Our shopper engagement platform gives you total control to collect, display, and distribute UGC at a global scale. TRYIT SAMPLING COMMUNITY Brands and retailers value customer feedback about their products, and so do other customers. TryIt Sampling allows invited participants to provide honest and unbiased feedback on new or currently sold products in an effort to help consumers make more informed purchase decisions. BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H Bazaarvoice today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies. AUSTIN, Texas, March. 26, 2021 – Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment fromThomas
THE IMPACT OF COVID-19 ON E-COMMERCE IN 2020 The impact of COVID-19 on e-commerce in 2020. 2020 – the year we’d rather forget that taught us lessons we can never unlearn. Whether you’re a brand or retailer, e-commerce expert or brick-and-mortar master, pivots were made. And while certain industries took a hit due to the pandemic, other industries thrived. HOW COVID-19 IS STILL IMPACTING SHOPPING BEHAVIORS Lately, shoppers are showing more interest in supporting small businesses, which have been especially hard hit by COVID-19. More than 40% of consumers report shopping at small businesses more since the pandemic. Among those shoppers, 69% are purchasing from the small businesses’ online stores, and 46% are purchasing in-store. BAZAARVOICE + CURALATE: CONNECTING CURIOSITY TO COMMERCEBAZAARVOICE CURALATECURALATE APICURALATE COSTCURALATE PRICINGCURALATE SEATTLELIKETO BUY CURALATE
Curalate is the leading social content solution, trusted by brands like Best Buy and Lululemon to help them leverage their social media to sell more effectively online. Through this acquisition, brands now have a powerful way to create rich visual shopping experiences at an unmatched scale. Together, we promise to delight shoppers from theRIVER ISLAND
River Island, the international clothing brand with 350 stores worldwide, puts social content front-and-center in its marketing efforts to inspire purchases. Using Bazaarvoice Galleries, the brand celebrates its customers by capturing user-generated content (UGC) and displaying it across its site. This visual content sourced from social WHY RATINGS AND REVIEWS ARE IMPORTANT FOR YOUR BUSINESSWHAT IS BAZAARVOICEWHAT IS BAZAARVOICE Over half (60%) say negative reviews are just as important in their decision to buy. The majority (62%) say it’s because they contain more pros and cons than positive reviews. But when browsing your reviews, shoppers are most likely to be influenced by a high number of reviews (46%), followed by star rating (42%) when making a buyingdecision.
CANADIAN TIRE CONTENT SHARING PROGRAM When you’re ready to establish a deeper connection with your shoppers by responding to reviews, it’s easy to upgrade. Fill in your details below, and we'll be in touch within 48 hours to help you get started! Someone from the Bazaarvoice team will be in touch very soon to help you get started with the Canadian Tire content-sharingprogram.
TRYIT PRODUKTTESTER COMMUNITY Testen Sie kostenlos Produkte und teilen Sie Ihre Meinung. Werden Sie Mitglied der TryIt Sampling-Community, um kostenlos Produkte von branchenführenden Marken zu testen. Schreiben Sie Bewertungen, um Ihre ehrliche Meinung zu teilen und anderen Verbrauchern zu helfen, fundierte Kaufentscheidungen zu treffen. Bewerben.CONNECTIONS
Connections gives you the chance to join the conversation both on your own site and at retailers. Giving you the opportunity to turn even bad reviews into positive experiences that instill shopper confidence. And it’s as easy as logging into our portal, where you can track and manage your questions and reviews across the entire Bazaarvoice BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H Bazaarvoice today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies. AUSTIN, Texas, March. 26, 2021 – Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment fromThomas
CAREERS | BAZAARVOICE Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
PACKAGE DESCRIPTIONS The Professional package allows retailers the ability to Receive reviews from brands in the Bazaarvoice Network as well as respond to reviews & questions on their own site. The Professional package comes with implementation, SEO, and moderation. Moderation guidelines and account management services can be tailored to industry bestpractices.
THE TOP 5 SHOPPING BOTS AND HOW THEY’LL TRANSFORM E See the top 5 shopping bots today and how they can aid you boost sales and deliver world-class customer service. BAZAARVOICE DEVELOPER PORTAL The Bazaarvoice Mobile SDKs provide access to many of our products, including Conversations, Curations, and Product Recommendations. REPORTS HAVE NEVER LOOKED SO GOOD! Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
ADEO | BAZAARVOICE
Groupe Adeo and its brands make customer feedback a priority with expert support from Bazaarvoice. Adeo is a French retail company specializing in home improvements, renovations, DIY, interior designs and kitchens, with brands such as Leroy Merlin, Bricoman, Bricocenter and Zôdio as part of PREMIUM NETWORK INSIGHTS REQUEST ADDITIONAL COMPETITORS Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
KÄRCHER | BAZAARVOICETRANSLATE THIS PAGE Kärcher s’appuie sur son programme d’avis clients pour innover, se développer sur de nouveaux marchés, optimiser ses messages marketing et gagner de nouveaux consommateurs chez ses distributeurs. BAZAARVOICE: MEET SHOPPERS IN ALL THE MOMENTS THAT MATTERLOG INWHY BAZAARVOICESOLUTIONSPRODUCTSSUCCESS STORIESRESOURCES Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
TRYIT SAMPLING COMMUNITY Apply to become a member. Membership is currently granted by invitation‐only based on our membership capacity and community needs. If you are interested in becoming a TryIt member, please fill out the application form to join the waitlist. HOW COVID-19 IS STILL IMPACTING SHOPPING BEHAVIORS When COVID-19 was declared a global pandemic in March, few expected that six months later we’d still be dealing with its effects, or that it would have such an impact on every aspect of our lives, including how we shop. THE IMPACT OF COVID-19 ON E-COMMERCE IN 2020 COVID-19 did a number on brick-and-mortar retail and commerce. Here's its impact on e-commerce across 20 different product categories in2020.
BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H AUSTIN, Texas, March. 26, 2021– Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies.Marlin Equity Partners (“Marlin”), the current majority investor in Bazaarvoice, will continue to be a BAZAARVOICE + CURALATE: CONNECTING CURIOSITY TO COMMERCEBAZAARVOICE CURALATECURALATE APICURALATE COSTCURALATE PRICINGCURALATE SEATTLELIKETO BUY CURALATE
Today, thanks to the overwhelming popularity of e-commerce, shopping is quick, simple, and can very often be spontaneous. Before the introduction of e-commerce, shopping actually required quite a bit of planning and effort.RIVER ISLAND
River Island achieves 184% lift in conversion with inspiring social content. River Island, the international clothing brand with 350 stores worldwide, puts social content front-and-center in its marketing efforts to inspire purchases. WHY RATINGS AND REVIEWS ARE IMPORTANT FOR YOUR BUSINESSWHAT IS BAZAARVOICEWHAT IS BAZAARVOICE While ratings and reviews have only been around for about two decades, it’s hard to imagine shopping without them. According to consumer research we conducted with Deloitte and Touche LLP in 2019, the majority (75%) of shoppers use reviews to discover and evaluateproducts.
CANADIAN TIRE CONTENT SHARING PROGRAM Content sharing program Connect with Canadian Tire shoppers. Partner with Canadian Tire to collect and share consumer-generated content about your products on canadiantire.ca. Give Canadian Tire shoppers the confidence to choose your products over your competitors. TRYIT PRODUKTTESTER COMMUNITY Testen Sie kostenlos Produkte und teilen Sie Ihre Meinung.. Werden Sie Mitglied der TryIt Sampling-Community, um kostenlos Produkte von branchenführenden Marken zu testen. Schreiben Sie Bewertungen, um Ihre ehrliche Meinung zu teilen und anderen Verbrauchern zu helfen, fundierte Kaufentscheidungen zu treffen. BAZAARVOICE: MEET SHOPPERS IN ALL THE MOMENTS THAT MATTERLOG INWHY BAZAARVOICESOLUTIONSPRODUCTSSUCCESS STORIESRESOURCES Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
TRYIT SAMPLING COMMUNITY Apply to become a member. Membership is currently granted by invitation‐only based on our membership capacity and community needs. If you are interested in becoming a TryIt member, please fill out the application form to join the waitlist. HOW COVID-19 IS STILL IMPACTING SHOPPING BEHAVIORS When COVID-19 was declared a global pandemic in March, few expected that six months later we’d still be dealing with its effects, or that it would have such an impact on every aspect of our lives, including how we shop. THE IMPACT OF COVID-19 ON E-COMMERCE IN 2020 COVID-19 did a number on brick-and-mortar retail and commerce. Here's its impact on e-commerce across 20 different product categories in2020.
BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H AUSTIN, Texas, March. 26, 2021– Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies.Marlin Equity Partners (“Marlin”), the current majority investor in Bazaarvoice, will continue to be a BAZAARVOICE + CURALATE: CONNECTING CURIOSITY TO COMMERCEBAZAARVOICE CURALATECURALATE APICURALATE COSTCURALATE PRICINGCURALATE SEATTLELIKETO BUY CURALATE
Today, thanks to the overwhelming popularity of e-commerce, shopping is quick, simple, and can very often be spontaneous. Before the introduction of e-commerce, shopping actually required quite a bit of planning and effort.RIVER ISLAND
River Island achieves 184% lift in conversion with inspiring social content. River Island, the international clothing brand with 350 stores worldwide, puts social content front-and-center in its marketing efforts to inspire purchases. WHY RATINGS AND REVIEWS ARE IMPORTANT FOR YOUR BUSINESSWHAT IS BAZAARVOICEWHAT IS BAZAARVOICE While ratings and reviews have only been around for about two decades, it’s hard to imagine shopping without them. According to consumer research we conducted with Deloitte and Touche LLP in 2019, the majority (75%) of shoppers use reviews to discover and evaluateproducts.
CANADIAN TIRE CONTENT SHARING PROGRAM Content sharing program Connect with Canadian Tire shoppers. Partner with Canadian Tire to collect and share consumer-generated content about your products on canadiantire.ca. Give Canadian Tire shoppers the confidence to choose your products over your competitors. TRYIT PRODUKTTESTER COMMUNITY Testen Sie kostenlos Produkte und teilen Sie Ihre Meinung.. Werden Sie Mitglied der TryIt Sampling-Community, um kostenlos Produkte von branchenführenden Marken zu testen. Schreiben Sie Bewertungen, um Ihre ehrliche Meinung zu teilen und anderen Verbrauchern zu helfen, fundierte Kaufentscheidungen zu treffen.CONNECTIONS
Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
BAZAARVOICE ANNOUNCES MAJORITY INVESTMENT FROM THOMAS H AUSTIN, Texas, March. 26, 2021– Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies.Marlin Equity Partners (“Marlin”), the current majority investor in Bazaarvoice, will continue to be a CAREERS | BAZAARVOICE Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
THE TOP 5 SHOPPING BOTS AND HOW THEY’LL TRANSFORM E See the top 5 shopping bots today and how they can aid you boost sales and deliver world-class customer service. PACKAGE DESCRIPTIONS Collect and Display Starter. In a Starter Package, a brand or retailer looking to Collect and Display CGC (ratings & reviews, Q&A, visual content) has access to Bazaarvoice’s out-of-the-box Collection and Display templates and has the ability to Respond to reviews & questions on their own site. HOW TO BUILD A SOCIAL MEDIA STRATEGY FOR RETAIL To launch your social media strategy, here’s how to define brand goals, implement best practices on social platforms, and use metricsto assess ROI.
ADEO | BAZAARVOICE
Groupe Adeo and its brands make customer feedback a priority with expert support from Bazaarvoice. Adeo is a French retail company specializing in home improvements, renovations, DIY, interior designs and kitchens, with brands such as Leroy Merlin, Bricoman, Bricocenter and Zôdio as part of REPORTS HAVE NEVER LOOKED SO GOOD! Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
PREMIUM NETWORK INSIGHTS REQUEST ADDITIONAL COMPETITORS Bazaarvoice connects you to consumers so they can discover you, be inspired to choose you, and buy with confidence. Data and content from our shopping network power insights that help you understand anddelight consumers.
BAZAARVOICE DEVELOPER PORTAL A direct API endpoint for retrieving feedback and photos is not available. Instead they are included as children of the data object they were submitted against. BAZAARVOICE + INFLUENSTER: Bringing shoppers and brands togetherforbrands
* Why Bazaarvoice
* __Our AdvantageA powerful content engine + a strategic, trustedpartner.
* __Our NetworkThe world’s largest, so your reviews go further. * Products & Services * __Ratings & ReviewsLeverage authentic opinions, photos, and videos to sell your product. * __Questions & AnswersActivate and respond to questions on your ownsite.
* __SamplingCreate and manage your own product sampling program. * __ConnectionsRespond to questions and reviews across our retailnetwork.
* __CurationsDisplay authentic moderated social content directly onyour site.
* __InsightsUnderstand what your customers are really saying aboutyour products.
* __Brand EdgeDrive sales by collecting and distributing reviews toretail sites.
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MAKE EVERY SHOPPING EXPERIENCE FEEL|
Shoppers are at the heart of everything you do. They’re at the heart of everything we do too.Get started
CONNECT WITH SHOPPERS WITH AUTHENTIC CONTENT THEY TRUST. Collect many types of consumer-generated content (CGC), includingratings and reviews
, shopper questions
and answers , and
curated social content . Leverage our sampling services and community to get more content, faster. Oval 8 Created with Sketch. Oval 8 Created with Sketch. Oval 8 Created with Sketch. Oval 8 Created with Sketch. Oval 8 Created withSketch.
REACH IN-MARKET SHOPPERS EARLY IN THE JOURNEY. Find consumers when they are in market, and deliver the best shopping experience. Capture more search traffic with authentic customer content search engines love. Graph Line_Green Created with Sketch. Graph_BG Created with Sketch. JAN FEB APR MAY SALES BE THERE IN ALL THE MOMENTS THAT MATTER. Connect with people so they buy with confidence, no matter where they shop. Ensure you have content wherever and whenever people research — in-store, on your site, and on social — worldwide. PUT BUYER INSIGHTS TO WORK. Learn about your shoppers using our robust tools. Develop better products, create more powerful marketing, and deliver inspiring shopping experiences. OUR PRODUCTS & SERVICES ARE ONLY THE BEGINNING. We’ve been in the business for over a decade, and we’ve learned a lot about what matters to our clients. With Bazaarvoice, you gain theadvantage of:
Icon_Network Created with Sketch Beta. THE WORLD’S LARGESTSHOPPER NETWORK
Reach a bigger audience for maximum impact. Learn about The Bazaarvoice Advantage Icon_Strategy Created with Sketch Beta. PROACTIVE STRATEGY & EXPERTISE CSD partners invested in your success. Icon_Platform Created with Sketch Beta. SINGLE-PLATFORM INNOVATION Fewer partners. Holistic CGC program. Icon_ContentSecurity Created with Sketch Beta. CONTENT INTEGRITY & SECURITY Keeping your content safe and authentic. Icon_ExceptionalSupport Created with Sketch. EXCEPTIONAL SERVICE & SUPPORT Industry leading customer satisfaction. NOT JUST THE WORLD’S BIGGEST NETWORK.THE WORLD’S BEST.
6,000+ CLIENTS AND COUNTINGRead their stories
FIND OUT HOW BAZAARVOICE CAN WORK WITH YOUR BUSINESS.Get started
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THANK YOU
Thank you for your interest in Bazaarvoice. A member of our team will be in touch shortly to talk about how Bazaarvoice can help you reach your business goals. The Bazaarvoice Advantage * Proactive Strategy & Expertise * Single Platform Innovation * Largest Shopper Network * Content Integrity & Security * Exceptional Service & SupportProducts & Services
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