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SPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER Make your selection and click OK. The Setup Catalog Link dialog box displays. Enter the username, password and any other required information. Click OK to save it, OK to exit the Vendor record. Repeat these steps to setup each vendor record per catalog button. Now go to an active order and click each catalog button to ensure that the setupwork
SHOP MANAGEMENT HELP CENTER To Update a Vendor's List Prices: 1. In the Inventory List dialog box, use the Search feature to look up all inventory items that you desire the price update to effect. 2. Choose the Update button. The Inventory Update dialog box displays. 3. If you want to do a global vendor update, search all parts in step 1. SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER To Edit an Income/Cash Account. 1. In the Income/Cash Accounts dialog box, highlight the line of the account you wish to edit. 2. Choose Edit. The Account Class Information dialog box appears with the current information displayed in the data fields. 3. Enter, or overtype, new information as desired. 4. SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER 1. In the Order Panel, select the Parts button. The Order item entry - PARTS dialog box displays. 2. Select the Inventory button. The Inventory list dialog box displays. See Transferring an Inventory List Item for details on selecting and transferring an inventory list item to your order. To use the Inventory List dialog box to Add, Edit, Copy SHOP MANAGEMENT HELP CENTER Supercede . Selecting Supercede in the Edit Part dialog box initiates a procedure to allow the creation or selection of a part to supercede the current inventory item. SHOP MANAGEMENT HELP CENTER The Canned Job List dialog box appears. 2. Type, or select from a pull-down list, identifying information for the canned job (as known). 3. Select the Search icon. The Canned Job List displays the canned jobs which match your request. 4. Select the Canned Job you wish to edit by clicking on itSPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER Make your selection and click OK. The Setup Catalog Link dialog box displays. Enter the username, password and any other required information. Click OK to save it, OK to exit the Vendor record. Repeat these steps to setup each vendor record per catalog button. Now go to an active order and click each catalog button to ensure that the setupwork
SHOP MANAGEMENT HELP CENTER To Update a Vendor's List Prices: 1. In the Inventory List dialog box, use the Search feature to look up all inventory items that you desire the price update to effect. 2. Choose the Update button. The Inventory Update dialog box displays. 3. If you want to do a global vendor update, search all parts in step 1. SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER To Edit an Income/Cash Account. 1. In the Income/Cash Accounts dialog box, highlight the line of the account you wish to edit. 2. Choose Edit. The Account Class Information dialog box appears with the current information displayed in the data fields. 3. Enter, or overtype, new information as desired. 4. SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER 1. In the Order Panel, select the Parts button. The Order item entry - PARTS dialog box displays. 2. Select the Inventory button. The Inventory list dialog box displays. See Transferring an Inventory List Item for details on selecting and transferring an inventory list item to your order. To use the Inventory List dialog box to Add, Edit, Copy SHOP MANAGEMENT HELP CENTER Supercede . Selecting Supercede in the Edit Part dialog box initiates a procedure to allow the creation or selection of a part to supercede the current inventory item. MITCHELL 1 SECURE ECOMMERCE: SEARCH * Please note that subscription pricing on this website is for new customers only.If you are a current subscriber looking to renew an existing subscription, please contact your Mitchell 1 Independent Sales Rep or call Mitchell 1 at (888) 724-6742. SHOP MANAGEMENT HELP CENTER Packages are parts and labor operations which are grouped together and sold for a (usually discounted) single price. The Packages tab allows you to add packages to orders. 1. Open the Packages panel of the Select Package. dialog box. (Select Promotions from the Order screen, and then choose the Packages SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER Income/Payment Types . Each of these accounts can be assigned a unique GL Code to split out the dollars in meaningful ways. When the Revenue by GL Code report is run, it provides a breakdown of the dollars collected for a day, a week, a month, a year or any date range in between.. Many shops run this report on a daily basis. SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
SHOP MANAGEMENT HELP CENTER This dialog box provides detailed information about an order revision (e.g. Revision Amount, Date/Time, Authorized by, Reason, etc). Some of the fields that are normally completed in the Revision Authorization dialog box are editable in the Revision Detail dialog box. In the event that you made a mistake, or had omissions, when you transferred MITCHELL 1 / SHOPKEY SHOP MANAGEMENT INSTALLATION Mitchell 1, Mitchell 1 Teamworks SE, ShopKey Professional SE, OnDemand5, Shopkey5, OnDemand5.com, ShopKey5.com, ProDemand.com, and ShopKeyPro.com trademarks or SHOP MANAGEMENT HELP CENTER A Manager Order typically starts out as an estimate of the cost of parts and labor to perform a repair or vehicle maintenance service. You can choose to start from a Quick Estimate, a bare-bones quote, or you can create a regular Estimate. If the customer agrees to the Estimate, it is converted to a Repair Order, and printed for thecustomer to
SHOP MANAGEMENT HELP CENTER An 85% or greater score provides options to print or save a PDF copy of a certificate. Your shop management software comes with a comprehensive set of multimedia (audio + video) demonstrations on how to use program basics. Simply click on any title below to start the brief training video demonstration. Click on the YouTube Video link inany
SETTING UP A SHOP LOGO FOR REPORTS Phone: 888.724.6742 Web Site: Mitchell1.com Your Shop Management system (version 6.0 and greater) is able to display your custom logoon printed reports.
MITCHELL 1 SECURE ECOMMERCE: SEARCH * Please note that subscription pricing on this website is for new customers only.If you are a current subscriber looking to renew an existing subscription, please contact your Mitchell 1 Independent Sales Rep or call Mitchell 1 at (888) 724-6742. SHOP MANAGEMENT HELP CENTER The Canned Job List dialog box appears. 2. Type, or select from a pull-down list, identifying information for the canned job (as known). 3. Select the Search icon. The Canned Job List displays the canned jobs which match your request. 4. Select the Canned Job you wish to edit by clicking on it MITCHELL 1 SECURE ECOMMERCE: MANAGER SE SHOP MANAGEMENT Mitchell 1's Manager SE shop management software is a comprehensive solution to simplify and organize your shop management tasks. This includes everything from writing accurate estimates and ordering parts to tracking business results with integrated reports. Streamline your back office management tasks with Accounting Link, and process creditSPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER To Update a Vendor's List Prices: 1. In the Inventory List dialog box, use the Search feature to look up all inventory items that you desire the price update to effect. 2. Choose the Update button. The Inventory Update dialog box displays. 3. If you want to do a global vendor update, search all parts in step 1. SHOP MANAGEMENT HELP CENTER Select a Category. 6. Select an Account. 7. Change the Pay Hours and/or Actual Hours amount (s) in the Technician Detail box. 8. Select Tax, if necessary, to change from the default tax rate for this labor item. 9. Select Cust Type, if necessary, to change the labor rate SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
MITCHELL 1 SECURE ECOMMERCE: SEARCH * Please note that subscription pricing on this website is for new customers only.If you are a current subscriber looking to renew an existing subscription, please contact your Mitchell 1 Independent Sales Rep or call Mitchell 1 at (888) 724-6742. SHOP MANAGEMENT HELP CENTER The Canned Job List dialog box appears. 2. Type, or select from a pull-down list, identifying information for the canned job (as known). 3. Select the Search icon. The Canned Job List displays the canned jobs which match your request. 4. Select the Canned Job you wish to edit by clicking on it MITCHELL 1 SECURE ECOMMERCE: MANAGER SE SHOP MANAGEMENT Mitchell 1's Manager SE shop management software is a comprehensive solution to simplify and organize your shop management tasks. This includes everything from writing accurate estimates and ordering parts to tracking business results with integrated reports. Streamline your back office management tasks with Accounting Link, and process creditSPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER To Update a Vendor's List Prices: 1. In the Inventory List dialog box, use the Search feature to look up all inventory items that you desire the price update to effect. 2. Choose the Update button. The Inventory Update dialog box displays. 3. If you want to do a global vendor update, search all parts in step 1. SHOP MANAGEMENT HELP CENTER Select a Category. 6. Select an Account. 7. Change the Pay Hours and/or Actual Hours amount (s) in the Technician Detail box. 8. Select Tax, if necessary, to change from the default tax rate for this labor item. 9. Select Cust Type, if necessary, to change the labor rate SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
MITCHELL 1 SECURE ECOMMERCE: MANAGER SE SHOP MANAGEMENT Mitchell 1's Manager SE shop management software is a comprehensive solution to simplify and organize your shop management tasks. This includes everything from writing accurate estimates and ordering parts to tracking business results with integrated reports. Streamline your back office management tasks with Accounting Link, and process credit SHOP MANAGEMENT HELP CENTER >>NEW: ProSpect Setup and User Guide Welcome to the Shop Management Online Help – the internet-based destination for assistance and training information to get the most out of your Mitchell 1/ShopKey Shop Management program. Context-sensitive online help may be accessed from any screen in your shop management program by clicking . Doing so will take you directly to text, graphics and SHOP MANAGEMENT HELP CENTER Select a Category. 6. Select an Account. 7. Change the Pay Hours and/or Actual Hours amount (s) in the Technician Detail box. 8. Select Tax, if necessary, to change from the default tax rate for this labor item. 9. Select Cust Type, if necessary, to change the labor rate SHOP MANAGEMENT HELP CENTER An 85% or greater score provides options to print or save a PDF copy of a certificate. Your shop management software comes with a comprehensive set of multimedia (audio + video) demonstrations on how to use program basics. Simply click on any title below to start the brief training video demonstration. Click on the YouTube Video link inany
SHOP MANAGEMENT HELP CENTER To find a customer: Select Find Customer from the Utilities menu. OR Press F3. The Find Customer dialog box appears. Manager "remembers" whether you chose to start an estimate or a repair order the last time you used the find customer feature. Click the other option button to change your selection, if desired. Input known information. SHOP MANAGEMENT HELP CENTER The Order item entry- PARTS dialog box displays. 2. Enter a part number (up to 20 characters) in the Part No. field. 3. Select a part type from the Part Type pull-down spin button. The Description field fills in automatically. 4. Complete the remaining fields and checkboxes of
SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER 1. Select Labor Rate Table from the Standard Tables dialog box. The Labor Rate Table dialog box appears. 2. Add/edit the fields of the Labor Rate Table as necessary. The Labor Rate Table is comprised of the following two fields. Description - The name of the labor rate item as it appears in pull-down menus and on printed reports. SHOP MANAGEMENT HELP CENTER 1. In the Order Panel, select the Parts button. The Order item entry - PARTS dialog box displays. 2. Select the Inventory button. The Inventory list dialog box displays. See Transferring an Inventory List Item for details on selecting and transferring an inventory list item to your order. To use the Inventory List dialog box to Add, Edit, Copy SHOP MANAGEMENT HELP CENTER Supercede . Selecting Supercede in the Edit Part dialog box initiates a procedure to allow the creation or selection of a part to supercede the current inventory item. SHOP MANAGEMENT HELP CENTER The Canned Job List dialog box appears. 2. Type, or select from a pull-down list, identifying information for the canned job (as known). 3. Select the Search icon. The Canned Job List displays the canned jobs which match your request. 4. Select the Canned Job you wish to edit by clicking on itSPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER Make your selection and click OK. The Setup Catalog Link dialog box displays. Enter the username, password and any other required information. Click OK to save it, OK to exit the Vendor record. Repeat these steps to setup each vendor record per catalog button. Now go to an active order and click each catalog button to ensure that the setupwork
SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER To Edit an Income/Cash Account. 1. In the Income/Cash Accounts dialog box, highlight the line of the account you wish to edit. 2. Choose Edit. The Account Class Information dialog box appears with the current information displayed in the data fields. 3. Enter, or overtype, new information as desired. 4. SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
SHOP MANAGEMENT HELP CENTER 1. In the Order Panel, select the Parts button. The Order item entry - PARTS dialog box displays. 2. Select the Inventory button. The Inventory list dialog box displays. See Transferring an Inventory List Item for details on selecting and transferring an inventory list item to your order. To use the Inventory List dialog box to Add, Edit, Copy SHOP MANAGEMENT HELP CENTER Supercede . Selecting Supercede in the Edit Part dialog box initiates a procedure to allow the creation or selection of a part to supercede the current inventory item. SHOP MANAGEMENT HELP CENTER The Canned Job List dialog box appears. 2. Type, or select from a pull-down list, identifying information for the canned job (as known). 3. Select the Search icon. The Canned Job List displays the canned jobs which match your request. 4. Select the Canned Job you wish to edit by clicking on itSPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER Make your selection and click OK. The Setup Catalog Link dialog box displays. Enter the username, password and any other required information. Click OK to save it, OK to exit the Vendor record. Repeat these steps to setup each vendor record per catalog button. Now go to an active order and click each catalog button to ensure that the setupwork
SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER To Edit an Income/Cash Account. 1. In the Income/Cash Accounts dialog box, highlight the line of the account you wish to edit. 2. Choose Edit. The Account Class Information dialog box appears with the current information displayed in the data fields. 3. Enter, or overtype, new information as desired. 4. SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
SHOP MANAGEMENT HELP CENTER 1. In the Order Panel, select the Parts button. The Order item entry - PARTS dialog box displays. 2. Select the Inventory button. The Inventory list dialog box displays. See Transferring an Inventory List Item for details on selecting and transferring an inventory list item to your order. To use the Inventory List dialog box to Add, Edit, Copy SHOP MANAGEMENT HELP CENTER Supercede . Selecting Supercede in the Edit Part dialog box initiates a procedure to allow the creation or selection of a part to supercede the current inventory item. MITCHELL 1 SECURE ECOMMERCE: SEARCH * Please note that subscription pricing on this website is for new customers only.If you are a current subscriber looking to renew an existing subscription, please contact your Mitchell 1 Independent Sales Rep or call Mitchell 1 at (888) 724-6742. MITCHELL 1 SECURE ECOMMERCE: MANAGER SE SHOP MANAGEMENT Mitchell 1's Manager SE shop management software is a comprehensive solution to simplify and organize your shop management tasks. This includes everything from writing accurate estimates and ordering parts to tracking business results with integrated reports. Streamline your back office management tasks with Accounting Link, and process credit SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER To Update a Vendor's List Prices: 1. In the Inventory List dialog box, use the Search feature to look up all inventory items that you desire the price update to effect. 2. Choose the Update button. The Inventory Update dialog box displays. 3. If you want to do a global vendor update, search all parts in step 1. SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
SHOP MANAGEMENT HELP CENTER 1. Select Batch Payment from the Utilities menu. OR. Press F5 while in any Manager screen. The Batch Payments dialog box appears. 2. Select the Name or Company button to open the Customer List from which you select the customer whose posted invoices you wish to work with. 3. Select a customer from the Customer List. SHOP MANAGEMENT HELP CENTER This dialog box provides detailed information about an order revision (e.g. Revision Amount, Date/Time, Authorized by, Reason, etc). Some of the fields that are normally completed in the Revision Authorization dialog box are editable in the Revision Detail dialog box. In the event that you made a mistake, or had omissions, when you transferred SHOP MANAGEMENT HELP CENTER A Manager Order typically starts out as an estimate of the cost of parts and labor to perform a repair or vehicle maintenance service. You can choose to start from a Quick Estimate, a bare-bones quote, or you can create a regular Estimate. If the customer agrees to the Estimate, it is converted to a Repair Order, and printed for thecustomer to
SHOP MANAGEMENT HELP CENTER An 85% or greater score provides options to print or save a PDF copy of a certificate. Your shop management software comes with a comprehensive set of multimedia (audio + video) demonstrations on how to use program basics. Simply click on any title below to start the brief training video demonstration. Click on the YouTube Video link inany
SHOP MANAGEMENT HELP CENTER 1. After you have finished inputting information for the current vehicle, select New. A dialog box asks if you wish to clear the current customer. 2. Select No as you are adding additional vehicles to the same customer. The Vehicle Screen is cleared. 3. Type in a unique License number and SHOP MANAGEMENT HELP CENTER The Canned Job List dialog box appears. 2. Type, or select from a pull-down list, identifying information for the canned job (as known). 3. Select the Search icon. The Canned Job List displays the canned jobs which match your request. 4. Select the Canned Job you wish to edit by clicking on itSPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER Make your selection and click OK. The Setup Catalog Link dialog box displays. Enter the username, password and any other required information. Click OK to save it, OK to exit the Vendor record. Repeat these steps to setup each vendor record per catalog button. Now go to an active order and click each catalog button to ensure that the setupwork
SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER To Edit an Income/Cash Account. 1. In the Income/Cash Accounts dialog box, highlight the line of the account you wish to edit. 2. Choose Edit. The Account Class Information dialog box appears with the current information displayed in the data fields. 3. Enter, or overtype, new information as desired. 4. SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
SHOP MANAGEMENT HELP CENTER 1. In the Order Panel, select the Parts button. The Order item entry - PARTS dialog box displays. 2. Select the Inventory button. The Inventory list dialog box displays. See Transferring an Inventory List Item for details on selecting and transferring an inventory list item to your order. To use the Inventory List dialog box to Add, Edit, Copy SHOP MANAGEMENT HELP CENTER Supercede . Selecting Supercede in the Edit Part dialog box initiates a procedure to allow the creation or selection of a part to supercede the current inventory item. SHOP MANAGEMENT HELP CENTER The Canned Job List dialog box appears. 2. Type, or select from a pull-down list, identifying information for the canned job (as known). 3. Select the Search icon. The Canned Job List displays the canned jobs which match your request. 4. Select the Canned Job you wish to edit by clicking on itSPECIAL ORDERS
Special Orders . Special Orders are provided to allow for an extra measure of tracking of orders to be completed at a future time. The most common use for special orders are instances where you have the parts in stock to complete some, but not all, of the repairs on anorder.
SHOP MANAGEMENT HELP CENTER Make your selection and click OK. The Setup Catalog Link dialog box displays. Enter the username, password and any other required information. Click OK to save it, OK to exit the Vendor record. Repeat these steps to setup each vendor record per catalog button. Now go to an active order and click each catalog button to ensure that the setupwork
SHOP MANAGEMENT HELP CENTER To add/edit a Tax Rate item. 1. Select Tax Rate Table from the Standard Tables dialog box. The Tax Rate Table dialog box appears. 2. Add/edit the fields of the Tax Rate Table as necessary. The table is comprised of the following five fields. Description - The name of the tax rate category as it appears in pull-down menus and on printedreports.
SHOP MANAGEMENT HELP CENTER In the Order panel, select Options. The Order Options dialog box appears. 2. Select Convert to Order. You are asked to confirm the conversion. 3. Select Yes. You are returned to the Order Panel with the order status changed to repair order. This is indicated by the designation Repair Order #, rather than Estimate #, in the upperright-hand
SHOP MANAGEMENT HELP CENTER To Edit an Income/Cash Account. 1. In the Income/Cash Accounts dialog box, highlight the line of the account you wish to edit. 2. Choose Edit. The Account Class Information dialog box appears with the current information displayed in the data fields. 3. Enter, or overtype, new information as desired. 4. SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
SHOP MANAGEMENT HELP CENTER 1. In the Order Panel, select the Parts button. The Order item entry - PARTS dialog box displays. 2. Select the Inventory button. The Inventory list dialog box displays. See Transferring an Inventory List Item for details on selecting and transferring an inventory list item to your order. To use the Inventory List dialog box to Add, Edit, Copy SHOP MANAGEMENT HELP CENTER Supercede . Selecting Supercede in the Edit Part dialog box initiates a procedure to allow the creation or selection of a part to supercede the current inventory item. MITCHELL 1 SECURE ECOMMERCE: SEARCH * Please note that subscription pricing on this website is for new customers only.If you are a current subscriber looking to renew an existing subscription, please contact your Mitchell 1 Independent Sales Rep or call Mitchell 1 at (888) 724-6742. MITCHELL 1 SECURE ECOMMERCE: MANAGER SE SHOP MANAGEMENT Mitchell 1's Manager SE shop management software is a comprehensive solution to simplify and organize your shop management tasks. This includes everything from writing accurate estimates and ordering parts to tracking business results with integrated reports. Streamline your back office management tasks with Accounting Link, and process credit SHOP MANAGEMENT HELP CENTER Reports/Printers. NEW: Click for Lube Sticker Printing/Usage setup and usage instructions. Open the Report/Printer dialog box by selecting Configurations then Reports/Printers/Lube Sticker.You can also open this screen by clicking File and choosing Print Setup. The Report/Printer Selection dialog box displays. The Reports/Printers screen is used to select which document template and printer SHOP MANAGEMENT HELP CENTER To Update a Vendor's List Prices: 1. In the Inventory List dialog box, use the Search feature to look up all inventory items that you desire the price update to effect. 2. Choose the Update button. The Inventory Update dialog box displays. 3. If you want to do a global vendor update, search all parts in step 1. SHOP MANAGEMENT HELP CENTER The Recommendations dialog box allows you to add any desired recommendations to the customer record. This information will be displayed in the Vehicle Screen as a reminder of repairs/maintenance activity that has been noted, but not yet performed. Any time there is a recommendation present for the vehicle, the Vehicle tab ishighlighted in a
SHOP MANAGEMENT HELP CENTER 1. Select Batch Payment from the Utilities menu. OR. Press F5 while in any Manager screen. The Batch Payments dialog box appears. 2. Select the Name or Company button to open the Customer List from which you select the customer whose posted invoices you wish to work with. 3. Select a customer from the Customer List. SHOP MANAGEMENT HELP CENTER This dialog box provides detailed information about an order revision (e.g. Revision Amount, Date/Time, Authorized by, Reason, etc). Some of the fields that are normally completed in the Revision Authorization dialog box are editable in the Revision Detail dialog box. In the event that you made a mistake, or had omissions, when you transferred SHOP MANAGEMENT HELP CENTER A Manager Order typically starts out as an estimate of the cost of parts and labor to perform a repair or vehicle maintenance service. You can choose to start from a Quick Estimate, a bare-bones quote, or you can create a regular Estimate. If the customer agrees to the Estimate, it is converted to a Repair Order, and printed for thecustomer to
SHOP MANAGEMENT HELP CENTER An 85% or greater score provides options to print or save a PDF copy of a certificate. Your shop management software comes with a comprehensive set of multimedia (audio + video) demonstrations on how to use program basics. Simply click on any title below to start the brief training video demonstration. Click on the YouTube Video link inany
SHOP MANAGEMENT HELP CENTER 1. After you have finished inputting information for the current vehicle, select New. A dialog box asks if you wish to clear the current customer. 2. Select No as you are adding additional vehicles to the same customer. The Vehicle Screen is cleared. 3. Type in a unique License number andKnowledgeBase |
Forum | Mitchell 1 Training Videos | ShopKey Training Videos | Contact Us| M1Files.com
HELP CONTENTS
EXPAND ALL | CONTRACT ALL * Mitchell 1 Training Videos * ShopKey Training Videos* Work In Progress
* Schedule
* Estimates, Orders, Invoices* Security
* Order Revisions
*
* Order Panels
* Customer Screen
* Vehicle Screen
* Order Screen
* Revision Screen
* History Screen
* Menus
* Menus
* Setup
* Icons
* Setup
* Standard Descriptions* Standard Tables
* Shop Data Setup
* Inventory and Purchasing* Inventory
* Purchase Orders
* Promotions
* Promotions
* Tire Packages
* LOF Packages
* Packages
* Discounts
* Reports
* Accessing and Printing* Screen Reports
* Followup Letters and Postcards (Mail-Merge)*
*
>>NEW: PROSPECT SETUP AND USER GUIDE Welcome to the SHOP MANAGEMENT ONLINE HELP – the internet-based destination for assistance and training information to get the most out of your Mitchell 1/ShopKey Shop Management program. Context-sensitive online help may be accessed from any screen in your shop management program by clicking . Doing so will take you directly to text, graphics and video links specific to the area of the program you are working in. READ: Our DOCUMENT CENTRAL page provides access to the Manager SE SETUP and LEARN documents and other important resources. Use the links on the left side of this screen to browse our comprehensive set of online help topics. Our KNOWLEDGEBASE is where you go to get answers to Frequently Asked Questions (FAQs) about using the Shop Management Software. Chances are that most questions you may have about using the software have already been asked, and answered by articles found within this knowledgebase. WATCH: Mitchell 1/ShopKey’s online training includes 100+ brief (1-3 min) tutorials selected from a list at at one of the links above (M1 or SK training videos) or by pressing the F1 key from any screen. For example, you could be on the Configurations – Reports/Printers screen and press the F1 key and immediately see text, graphics and a video link to actually show you details about that screen and how it works. These videos can be viewed from anywhere using a PC, tablet or phone with an internet connection GROW: GET2KNOW offers shops the opportunity to improve efficiency and accuracy by expanding the working knowledge and skills set of SE users. We provide access to a full complement (100+) of video clips organized into five playlists, designed to provide step-by-step instruction on every important aspect of the management system. Users can become "Shop Management Certified" by watching the video playlists and then passing each of the fiveplaylist quizzes.
DISCUSS: The SHOP MANAGEMENT USER'S FORUM is an online discussion board where you can ask questions, compare notes with other shops and get answers from the experts; the user's community and M1/SK training staff. Topics include shop management software setup, features and operational aspects, including related product topics. Additionally, there are registered user topics such as Wrench (specific repair challenges), Shop2Shop (customers, employees), Industry Trends and much more. These resources are part of MITCHELL 1/SHOPKEY'S ongoing commitment to provide the most thoroughly supported Shop Management software available. We listen to your suggestions and comments and add training information on a regular basis. We thank you for your loyalty andongoing support.
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