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contracts.
TECHNICAL CUSTOMER SUPPORT (AMERICAS) Please do not apply for this role if you are not physically located in the eastern Americas (UTC-3 to -5).While this is a remote position, we can not consider candidates that are not based in these regions.UX RESEARCHER
This is an excellent remote career opportunity within the Product & Engineering (P&E) organization reporting to our Lead UX Researcher and playing a part in delivering the next wins for Hotjar. You will: Drive the team in fostering an understanding of our users to influence how product teams think about mid and long-term product strategy. LEGAL COUNSEL (EMEA) Review, and where necessary negotiate, the terms and conditions in contracts and legal documents for tools and vendors we engage with, analyze, and assess their risk. Provide counsel to executives and team members on multiple legal topics. Work with external legal partners across the globe to manage Hotjar's compliance and legal risks.DATA ANALYST (EMEA)
Assist our teams in defining, tracking and optimizing processes, tools, and dashboards for better planning and management of the business. Support acquisition strategies with in-depth analyses on critical acquisition behavior, as well as channel-specific optimization (SEO, performance, content, brand) Filter and “clean”data by reviewing
ACCOUNT ASSOCIATE (EMEA) The compensation range for this role is €50,000 to €85,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts. SOCIAL MEDIA MARKETING AND COMMUNITY MANAGER (EMEA OR Create and grow a Community of Hotjar users that turns our existing fans into advocates of Hotjar. Manage the day to day activities of social media management including sourcing content (in conjunction with our Content team), executing campaigns, and analyzing performance and results. Monitor and educate your colleagues on trends in social PRODUCT MARKETING LEAD (EMEA) Compensation Range. The compensation range for this role is €70,000 to €95,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure ourcontracts.
CAREERS AT HOTJARCOMPANY WEBSITETECHNICAL CUSTOMER SUPPORT (EMEA)SOFTWARE ENGINEER, FRONTEND (EMEA) Laptop of your choice. €2,000/year Holiday Budget. €2,500 Home Office Budget. €1,000/year Personal Development Budget. €2,400/year Working Space Allowance. €2,000/year Work Together Budget. €2,400/year Wellbeing Allowance. 40 Days of Planned Leave Annually. 16 Weeks Paid Parental Leave. INBOUND SALES REPRESENTATIVE (AMERICAS) 3+ years of inbound sales experience, of which, 1-2 years includes SaaS sales and quota carrying experience. You are technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team. SENIOR CUSTOMER SUCCESS MANAGER (AMERICAS) The compensation range for this role is $72,000 to $100,000 annually based on experience. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure ourcontracts.
TECHNICAL CUSTOMER SUPPORT (AMERICAS) Please do not apply for this role if you are not physically located in the eastern Americas (UTC-3 to -5).While this is a remote position, we can not consider candidates that are not based in these regions.UX RESEARCHER
This is an excellent remote career opportunity within the Product & Engineering (P&E) organization reporting to our Lead UX Researcher and playing a part in delivering the next wins for Hotjar. You will: Drive the team in fostering an understanding of our users to influence how product teams think about mid and long-term product strategy. LEGAL COUNSEL (EMEA) Review, and where necessary negotiate, the terms and conditions in contracts and legal documents for tools and vendors we engage with, analyze, and assess their risk. Provide counsel to executives and team members on multiple legal topics. Work with external legal partners across the globe to manage Hotjar's compliance and legal risks.DATA ANALYST (EMEA)
Assist our teams in defining, tracking and optimizing processes, tools, and dashboards for better planning and management of the business. Support acquisition strategies with in-depth analyses on critical acquisition behavior, as well as channel-specific optimization (SEO, performance, content, brand) Filter and “clean”data by reviewing
ACCOUNT ASSOCIATE (EMEA) The compensation range for this role is €50,000 to €85,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts. SOCIAL MEDIA MARKETING AND COMMUNITY MANAGER (EMEA OR Create and grow a Community of Hotjar users that turns our existing fans into advocates of Hotjar. Manage the day to day activities of social media management including sourcing content (in conjunction with our Content team), executing campaigns, and analyzing performance and results. Monitor and educate your colleagues on trends in social PRODUCT MARKETING LEAD (EMEA) Compensation Range. The compensation range for this role is €70,000 to €95,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure ourcontracts.
CAREERS.HOTJAR.COM
{"offers":[{"id":511215,"slug":"software-engineer-frontend-emea-1","position":25,"status":"published","options_phone":"off","options_photo":"off","options_cover TECHNICAL CUSTOMER SUPPORT (EMEA) Obsessing over our users is one of the key Hotjar values, so you’ll help us continue to deliver outstanding support. Reporting to one of our Customer Support Leads, you'll take care of hundreds of Hotjar users every week to ensure they get the reactive support they need to be successful using our product. You’ll also work on projects to BILLING CUSTOMER SUPPORT (AMERICAS) You will take care of hundreds of Hotjar customers every week, via chat and email, to ensure they get the reactive support they need to be successful using our product. You’ll also work on billing and account management-related projects to evolve our customer experience, reporting back insights to our Product teams, and keep ourdocumentation
FINANCE COORDINATOR (EMEA) Reporting to the Finance Manager and working alongside another Finance Coordinator, you will support Hotjar's operational finance processes as we grow. You will work in a growing team and be responsible for the processing and payment of vendor invoices, bank reconciliations, VAT returns and much much more! You will: Manage Hotjar team members PRINCIPAL PRODUCT DESIGNER (EMEA) As a Principal Product Designer, you will be working with designers and engineers across the organization to envision, design, and prototype new products and features. You'll be a mentor for your fellow designers, holding the highest craft principles, and inspiring those around you with outstanding design solutions. SENIOR DATA ENGINEER (EMEA) Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3).While this is a remote position, we can not TECHNICAL CUSTOMER SUPPORT (AMERICAS) Please do not apply for this role if you are not physically located in the eastern Americas (UTC-3 to -5).While this is a remote position, we can not consider candidates that are not based in these regions. SOFTWARE ENGINEER, BACKEND (EMEA) About the job: You'll work as part of an agile, cross functional team with other frontend engineers, backend engineers, and product designers. You will create production grade Python code and will implement solutions designed to handle incredibly high levels of traffic. Participate in building and owning new microservices thatpower our product.
SENIOR SOFTWARE ENGINEER, SECURITY (EMEA) Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that areCAREERS.HOTJAR.COM
You are being redirected. CAREERS AT HOTJARCOMPANY WEBSITETECHNICAL CUSTOMER SUPPORT (EMEA)SOFTWARE ENGINEER, FRONTEND (EMEA) Laptop of your choice. €2,000/year Holiday Budget. €2,500 Home Office Budget. €1,000/year Personal Development Budget. €2,400/year Working Space Allowance. €2,000/year Work Together Budget. €2,400/year Wellbeing Allowance. 40 Days of Planned Leave Annually. 16 Weeks Paid Parental Leave. INBOUND SALES REPRESENTATIVE (AMERICAS) 3+ years of inbound sales experience, of which, 1-2 years includes SaaS sales and quota carrying experience. You are technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team. SENIOR CUSTOMER SUCCESS MANAGER (AMERICAS) The compensation range for this role is $72,000 to $100,000 annually based on experience. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure ourcontracts.
TECHNICAL CUSTOMER SUPPORT (AMERICAS) Please do not apply for this role if you are not physically located in the eastern Americas (UTC-3 to -5).While this is a remote position, we can not consider candidates that are not based in these regions.UX RESEARCHER
This is an excellent remote career opportunity within the Product & Engineering (P&E) organization reporting to our Lead UX Researcher and playing a part in delivering the next wins for Hotjar. You will: Drive the team in fostering an understanding of our users to influence how product teams think about mid and long-term product strategy. LEGAL COUNSEL (EMEA) Review, and where necessary negotiate, the terms and conditions in contracts and legal documents for tools and vendors we engage with, analyze, and assess their risk. Provide counsel to executives and team members on multiple legal topics. Work with external legal partners across the globe to manage Hotjar's compliance and legal risks.DATA ANALYST (EMEA)
Assist our teams in defining, tracking and optimizing processes, tools, and dashboards for better planning and management of the business. Support acquisition strategies with in-depth analyses on critical acquisition behavior, as well as channel-specific optimization (SEO, performance, content, brand) Filter and “clean”data by reviewing
ACCOUNT ASSOCIATE (EMEA) The compensation range for this role is €50,000 to €85,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure our contracts. SOCIAL MEDIA MARKETING AND COMMUNITY MANAGER (EMEA OR Create and grow a Community of Hotjar users that turns our existing fans into advocates of Hotjar. Manage the day to day activities of social media management including sourcing content (in conjunction with our Content team), executing campaigns, and analyzing performance and results. Monitor and educate your colleagues on trends in social PRODUCT MARKETING LEAD (EMEA) Compensation Range. The compensation range for this role is €70,000 to €95,000 annually. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure ourcontracts.
CAREERS AT HOTJARCOMPANY WEBSITETECHNICAL CUSTOMER SUPPORT (EMEA)SOFTWARE ENGINEER, FRONTEND (EMEA) Laptop of your choice. €2,000/year Holiday Budget. €2,500 Home Office Budget. €1,000/year Personal Development Budget. €2,400/year Working Space Allowance. €2,000/year Work Together Budget. €2,400/year Wellbeing Allowance. 40 Days of Planned Leave Annually. 16 Weeks Paid Parental Leave. INBOUND SALES REPRESENTATIVE (AMERICAS) 3+ years of inbound sales experience, of which, 1-2 years includes SaaS sales and quota carrying experience. You are technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team. SENIOR CUSTOMER SUCCESS MANAGER (AMERICAS) The compensation range for this role is $72,000 to $100,000 annually based on experience. This was established after performing market research and is aligned with our approach to compensation. We encourage all candidates to read our Recruitment FAQs to further understand our approach to compensation and how we structure ourcontracts.
TECHNICAL CUSTOMER SUPPORT (AMERICAS) Please do not apply for this role if you are not physically located in the eastern Americas (UTC-3 to -5).While this is a remote position, we can not consider candidates that are not based in these regions.CAREERS.HOTJAR.COM
{"offers":[{"id":511215,"slug":"software-engineer-frontend-emea-1","position":25,"status":"published","options_phone":"off","options_photo":"off","options_cover TECHNICAL CUSTOMER SUPPORT (EMEA) Obsessing over our users is one of the key Hotjar values, so you’ll help us continue to deliver outstanding support. Reporting to one of our Customer Support Leads, you'll take care of hundreds of Hotjar users every week to ensure they get the reactive support they need to be successful using our product. You’ll also work on projects to BILLING CUSTOMER SUPPORT (AMERICAS) You will take care of hundreds of Hotjar customers every week, via chat and email, to ensure they get the reactive support they need to be successful using our product. You’ll also work on billing and account management-related projects to evolve our customer experience, reporting back insights to our Product teams, and keep ourdocumentation
FINANCE COORDINATOR (EMEA) Reporting to the Finance Manager and working alongside another Finance Coordinator, you will support Hotjar's operational finance processes as we grow. You will work in a growing team and be responsible for the processing and payment of vendor invoices, bank reconciliations, VAT returns and much much more! You will: Manage Hotjar team members PRINCIPAL PRODUCT DESIGNER (EMEA) As a Principal Product Designer, you will be working with designers and engineers across the organization to envision, design, and prototype new products and features. You'll be a mentor for your fellow designers, holding the highest craft principles, and inspiring those around you with outstanding design solutions. SENIOR DATA ENGINEER (EMEA) Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3).While this is a remote position, we can not TECHNICAL CUSTOMER SUPPORT (AMERICAS) Please do not apply for this role if you are not physically located in the eastern Americas (UTC-3 to -5).While this is a remote position, we can not consider candidates that are not based in these regions. SOFTWARE ENGINEER, BACKEND (EMEA) About the job: You'll work as part of an agile, cross functional team with other frontend engineers, backend engineers, and product designers. You will create production grade Python code and will implement solutions designed to handle incredibly high levels of traffic. Participate in building and owning new microservices thatpower our product.
SENIOR SOFTWARE ENGINEER, SECURITY (EMEA) Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that areCAREERS.HOTJAR.COM
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CULTURE AT HOTJAR
Hotjar is a successful, self-funded/bootstrapped, start-up that operates on a fully remote basis, and with an emphasis on personaldevelopment.
Spread throughout, Europe, the Americas, and Africa, our team casts a wide net across a multitude of locations, lifestyles, and backgrounds. It’s our differences that make us interesting, and our shared belief in Hotjar’s Core Values that bind us together. Hotjar's culture is guided by respect, transparency, collaboration, and direct feedback. Hotjar pledges to be a harassment-free and discrimination-freecompany.
We believe people from different backgrounds, with different identities and experiences, make our product, and our company, better – just as our users come from everywhere, a diverse team helps ensure we create a product that is accessible to a wide range ofpeople.
We're obsessed with communicating with our users as well as within the team. We hate bureaucracy and slow-moving organizations – but we're suckers for well-defined processes. We love lean, iterative improvements, and success is measured by the value we create for ourusers.
Want to find out more? A few resources from our blog: * How we collaborate effectivelyon a 100%
distributed team
* Our CEO on why we'rechallenging
traditional business leadership methods * A few team members on how working remote at Hotjar has impactedtheir life
PERKS
JUST SOME OF WHAT WE PROVIDE * Fully Remote Working Environment * Work with a Very Talented Team * Prestigious Clients * Company Retreats / Virtual Gatherings x2 /year * Laptop of your choice * €2,000/year Holiday Budget * €2,500 Home Office Budget * €1,000/year Personal Development Budget * €2,400/year Working Space Allowance * €2,000/year Work Together Budget * €2,400/year Wellbeing Allowance * 40 Days of Planned Leave Annually * 16 Weeks Paid Parental Leave * Welcome Pack of Headset, Reading Pack, etcLOVE YOUR WORK
WORKING AT HOTJAR IS REMOTE, FLEXIBLE AND FUN!Previous
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THINK THE DREAM JOB IS A MYTH? HERE'S A GLIMPSE INTO HOW HOTJAR DOES MEETUPS. OUR FIVE STAGE RECRUITMENT PROCESS OUR ENGINEERING RECRUITMENT PROCESS FOR OUR FRONTEND AND BACKEND ENGINEERING ROLES, WE FOLLOW A SLIGHTLYDIFFERENT PROCESS.
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NO JOB OPENINGS FOUNDWHAT IS HOTJAR?
ABOUT US
Hotjar is driven by a vision to give teams of all sizes the insights they need to create experiences their users love. Hotjar is the behavior analytics software that makes it easy to go beyond traditional web analytics and understand what users are really doing on a website; it’s the easiest to get approved, set up, and getinsights from.
Hotjar Ltd. is a European startup headquartered on the island of Malta. Our founding team includes experts in Product / SaaS Development, Web Marketing, UX and Conversion Rate Optimization. Dr. David Darmanin, a conversion rate expert brought the multi-disciplinary Hotjar team together in early 2014. Still looking for more info about our team? We have a public TeamManual here
,
you can read about us in our blog , and you can check out our reviews on Glassdoor!
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