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utilities and pay
UNDERSTANDING HOW YOUR PREPAID TARIFFS ARE CALCULATED Electricity rates are VAT inclusive of 15% of the total amount paid. There are also a few minimal fees built into prepaid rates such as Citiq Prepaid’s fee for delivering the prepaid utility service, and a service fee charged by certain payment channel vendors, which can range from 0 – 3.45%. There is sometimes an additional building THREE PHASE ELECTRICITY METERS Three phase electricity is connected at 400 or 415 volts, by three active wires or phases and one neutral. This is mostly used in industrial and large commercial settings where powerful appliances are powered, although in South Africa there are many residential households that were circuited in PREPAID METER TAMPERING The first is that the meter will attempt to detect whether somebody has attempted to interfere with the operations of the meter. If it does so it will go into Tamper Mode and stop supplying electricity. If this is the case please contact the Citiq Prepaid Call Centre for assistance. For Landis+Gyr meters Tamper mode is shown with a sad face HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
CASHPOWER GEM LITE
Landis+Gyr Single Phase Gem Lite Electricity Meter. The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is 6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK 6 appliances that use more electricity than you think. There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity andoften go
CITIQ PREPAID ELECTRICITY METERS Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID SOUTH AFRICA Citiq Prepaid has a call centre that assists clients on weekdays between 7am and 8pm, and weekends and public holidays between 8am and 5pm.We can assist you with any issues you might be experiencing, including those relating to already purchased recharge tokens. HOW DO PREPAID ELECTRICITY METERS FOR TENANTS WORK After a certified electrician successfully installs the prepaid sub-meter, it needs to be activated on the Citiq Prepaid vending system. During the activation process, the landlord will need to provide their details, including their banking details. Each month Citiq Prepaid will collect the money that tenants have spent onutilities and pay
UNDERSTANDING HOW YOUR PREPAID TARIFFS ARE CALCULATED Electricity rates are VAT inclusive of 15% of the total amount paid. There are also a few minimal fees built into prepaid rates such as Citiq Prepaid’s fee for delivering the prepaid utility service, and a service fee charged by certain payment channel vendors, which can range from 0 – 3.45%. There is sometimes an additional building THREE PHASE ELECTRICITY METERS Three phase electricity is connected at 400 or 415 volts, by three active wires or phases and one neutral. This is mostly used in industrial and large commercial settings where powerful appliances are powered, although in South Africa there are many residential households that were circuited in PREPAID METER TAMPERING The first is that the meter will attempt to detect whether somebody has attempted to interfere with the operations of the meter. If it does so it will go into Tamper Mode and stop supplying electricity. If this is the case please contact the Citiq Prepaid Call Centre for assistance. For Landis+Gyr meters Tamper mode is shown with a sad face HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
CASHPOWER GEM LITE
Landis+Gyr Single Phase Gem Lite Electricity Meter. The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is 6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK 6 appliances that use more electricity than you think. There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity andoften go
WHAT MAKES UP OUR ELECTRICITY PRICE Power is provided to you by Eskom or the relevant municipality – with each provider setting their own tariffs, within NERSA (National Energy Regulator) guidelines, according to the local realities. This results in a wide range of unit costs – so a prepaid unit of electricity could cost as little as R1,24 or over R2,85 depending onthe exact
PREPAID METER VENDOR Municipal Solutions – Quality Prepaid Sub-Meter Vendor. Prepaid sub-metering improves the accuracy of tracking and billing electricity consumption to significantly boost municipal revenue collection and reduce losses due to maintenance issues and theft. We assist municipalities by. Boosting revenue through minimising losses. INSTALLING AND REGISTERING YOUR CITIQ PREPAID METER Activating the meters. After a successful installation, your meters will need to be activated before your tenants can start using it. All you need to do is complete the form on the inside of the meter packaging, or call 087 55 111 55, and we’ll register and activate your meter. Key Information to proceed are the owners details(particularly
PREPAID SINGLE PHASE ELECTRICITY METERS Single Phase Electricity Meters. In South Africa our buildings are usually circuited in either three- or single phase electricity. Single phase electricity is connected at 230 or 240 volts via 2 wires, active and neutral, and is found in most residential settings. HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
THE TOP 6 FREQUENTLY ASKED QUESTIONS BY CIC MEMBERS If you have any questions, please get in touch with the CIC team via phone: 087 55 111 87 or email: cic@citiqprepaid.co.za. 3. Where do I find my CIC number? Your CIC number is a unique number allocated to your profile when you join the CIC. You will be given your CIC number when you join, and we recommend keeping this in a safe place.CASHPOWER GEM LITE
Landis+Gyr Single Phase Gem Lite Electricity Meter. The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is 6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK 6 appliances that use more electricity than you think. There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity andoften go
5 WAYS TO PROTECT YOUR APPLIANCES AGAINST ELECTRICAL Load shedding has known to have a devastating impact on many electrical appliances, so here are 5 ways to protect your appliances: 1. Disconnect your appliances. We suggest protecting your appliances by unplugging directly from the plug source whenever they are not in use. A power surge cannot damage an appliance that is not plugged in,and it
HEXING PREPAID KEYPAD METER Catalogue Prepayment-HXE12 Single phase split keypad meter: TYPE HXE12 Technical specification Meter description Single phase split keypad prepayment meter Standards Comply IEC62053-21,IEC62053-31 Rated voltage 230V Rated Frequency 50Hz Accuracy class CL1.0 Basic current (Ib) 5A Maximum current (Imax) 80A Starting current 0.4%Ib CITIQ PREPAID ELECTRICITY METERS Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID SOUTH AFRICA Citiq Prepaid has a call centre that assists clients on weekdays between 7am and 8pm, and weekends and public holidays between 8am and 5pm.We can assist you with any issues you might be experiencing, including those relating to already purchased recharge tokens. HOW DO PREPAID ELECTRICITY METERS FOR TENANTS WORK First time home buyers or tenants who recently started renting a property, may find themselves having to use a prepaid electricity meter for the first time. UNDERSTANDING HOW YOUR PREPAID TARIFFS ARE CALCULATED Understanding how prepaid tariffs are calculated, a guide to electricity cost variations around the country from Citiq Prepaid, leader in sub-meter solutions PREPAID WATER METERS JOHANNESBURG Prepaid Water Meters Johannesburg. When it comes to prepaid water meters in Johannesburg, Citiq Prepaid can provide you with a complete solution.Our prepaid water meters are of the highest standard, while our STS certified prepaid vending system means that topping up with tokens is quick and simple. PREPAID METER TAMPERING Meter tampering is both illegal and incredibly dangerous because of the risk of injury or electrocution. A meter that is tampered with does not function as it should, resulting in a loss of the information needed from it by landlords. HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
CASHPOWER GEM LITE
The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is STS compliant. 6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity and often go overlooked? CITIQ PREPAID ELECTRICITY METERS Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID SOUTH AFRICA Citiq Prepaid has a call centre that assists clients on weekdays between 7am and 8pm, and weekends and public holidays between 8am and 5pm.We can assist you with any issues you might be experiencing, including those relating to already purchased recharge tokens. HOW DO PREPAID ELECTRICITY METERS FOR TENANTS WORK First time home buyers or tenants who recently started renting a property, may find themselves having to use a prepaid electricity meter for the first time. UNDERSTANDING HOW YOUR PREPAID TARIFFS ARE CALCULATED Understanding how prepaid tariffs are calculated, a guide to electricity cost variations around the country from Citiq Prepaid, leader in sub-meter solutions PREPAID WATER METERS JOHANNESBURG Prepaid Water Meters Johannesburg. When it comes to prepaid water meters in Johannesburg, Citiq Prepaid can provide you with a complete solution.Our prepaid water meters are of the highest standard, while our STS certified prepaid vending system means that topping up with tokens is quick and simple. PREPAID METER TAMPERING Meter tampering is both illegal and incredibly dangerous because of the risk of injury or electrocution. A meter that is tampered with does not function as it should, resulting in a loss of the information needed from it by landlords. HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
CASHPOWER GEM LITE
The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is STS compliant. 6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity and often go overlooked? ELECTRICITY & WATER METERS Citiq Prepaid products consist of three-phase and single-phase electricity meters as well as a prepaid water management devices. Although we do not install the meters ourselves, we work with highly skilled and qualified contractors across South Africa to help you install your prepaid product with ease.. Simply choose your type of product or brand, and find your closest stockist. MEET OUR FEATURED INSTALLER They say that some people are born for the jobs that they do. They’re so well suited to the task, so passionate about the work, and so involved in the profession that they are a perfect fit. A puzzle piece that’s found its home. This is a rare gift, and it is one that defines Ibrahim Mussa’s career. WHAT MAKES UP OUR ELECTRICITY PRICE Citiq Prepaid Explains Recovery Rates. Many people are often confused about the price of electricity units and they believe that the Electricity Price is the same throughout South Africa. THE CITIQ INSTALLATION CLUB Citiq Prepaid has invested significant time and effort into building a loyalty platform that meets the needs of the electrical contractor and wholesaler, providing rewards and value-adds that allow them to grow their business and build long-term relationships. INSTALLING AND REGISTERING YOUR CITIQ PREPAID METER One of the biggest headaches for most landlords and property owners is recovering monthly water and electricity costs from tenants; it can be quite challenging maintaining a good relationship with multiple tenants whilst keeping the lights and water on (and not be paying outof pocket).
TRACK MONTHLY UTILITY PAYMENTS Our prepaid sub-meters for tenants are designed to help you track monthly utility payments and easily monitor your usage. You can use our prepaid sub-meters to manage your electricity and water, budget more accurately and get complete visibility into your utility usage. PREPAID METER VENDOR Municipal Solutions – Quality Prepaid Sub-Meter Vendor. Prepaid sub-metering improves the accuracy of tracking and billing electricity consumption to significantly boost municipal revenue collection and reduce losses due to maintenance issues and theft. CITIQ PREPAID METER HELP When it comes to prepaid meter installation costs, there are only two initial upfront costs and that is the purchasing of the meters from a preferred Citiq Prepaid wholesaler or electrical retailer and the meter installation costs by a certified electrician or plumber.CASHPOWER GEM LITE
The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is STS compliant. HOW TO BECOME A REGISTERED ELECTRICAL CONTRACTOR: THE DOL In the first part of our series we looked at all the steps you would have to go through to become a professional, registered electrician. The second part took you through what you needed to do to get your Wireman’s License from the Department of Labour. In this, our third and final part of the series, we take a look at how you can leverage your Wireman’s License to register as an CITIQ PREPAID ELECTRICITY METERS Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past. BUY ELECTRICITY PREPAID TOKENS Citiq Prepaid Website (0% channel fees with Credit Card or Instant EFT via Ozow) Ensure you are registered with Citiq Prepaid. If you need assistance with this, please call the call centre on 087 55 111 55. Log in, select New Purchase and then choose either CITIQ PREPAID SOUTH AFRICA Citiq Prepaid has a call centre that assists clients on weekdays between 7am and 8pm, and weekends and public holidays between 8am and 5pm.We can assist you with any issues you might be experiencing, including those relating to already purchased recharge tokens. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID METER HELP Step Two – Call Citiq Prepaid on 087 55 111 55 or email help@citiqprepaid.co.za and let us know you’re switching to us. Our friendly call centre will talk you through the switching process. Once your details have been captured and confirmed, we will provide you with a second key change token. Step Three – Punch in your first keychange
WHAT MAKES UP OUR ELECTRICITY PRICE Power is provided to you by Eskom or the relevant municipality – with each provider setting their own tariffs, within NERSA (National Energy Regulator) guidelines, according to the local realities. This results in a wide range of unit costs – so a prepaid unit of electricity could cost as little as R1,24 or over R2,85 depending onthe exact
THREE PHASE ELECTRICITY METERS Three phase electricity is connected at 400 or 415 volts, by three active wires or phases and one neutral. This is mostly used in industrial and large commercial settings where powerful appliances are powered, although in South Africa there are many residential households that were circuited in HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK 6 appliances that use more electricity than you think. There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity andoften go
CASHPOWER GEM LITE
Landis+Gyr Single Phase Gem Lite Electricity Meter. The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is CITIQ PREPAID ELECTRICITY METERS Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past. BUY ELECTRICITY PREPAID TOKENS Citiq Prepaid Website (0% channel fees with Credit Card or Instant EFT via Ozow) Ensure you are registered with Citiq Prepaid. If you need assistance with this, please call the call centre on 087 55 111 55. Log in, select New Purchase and then choose either CITIQ PREPAID SOUTH AFRICA Citiq Prepaid has a call centre that assists clients on weekdays between 7am and 8pm, and weekends and public holidays between 8am and 5pm.We can assist you with any issues you might be experiencing, including those relating to already purchased recharge tokens. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID METER HELP Step Two – Call Citiq Prepaid on 087 55 111 55 or email help@citiqprepaid.co.za and let us know you’re switching to us. Our friendly call centre will talk you through the switching process. Once your details have been captured and confirmed, we will provide you with a second key change token. Step Three – Punch in your first keychange
WHAT MAKES UP OUR ELECTRICITY PRICE Power is provided to you by Eskom or the relevant municipality – with each provider setting their own tariffs, within NERSA (National Energy Regulator) guidelines, according to the local realities. This results in a wide range of unit costs – so a prepaid unit of electricity could cost as little as R1,24 or over R2,85 depending onthe exact
THREE PHASE ELECTRICITY METERS Three phase electricity is connected at 400 or 415 volts, by three active wires or phases and one neutral. This is mostly used in industrial and large commercial settings where powerful appliances are powered, although in South Africa there are many residential households that were circuited in HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK 6 appliances that use more electricity than you think. There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity andoften go
CASHPOWER GEM LITE
Landis+Gyr Single Phase Gem Lite Electricity Meter. The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is ELECTRICITY & WATER METERS Citiq Prepaid products consist of three-phase and single-phase electricity meters as well as a prepaid water management devices. Although we do not install the meters ourselves, we work with highly skilled and qualified contractors across South Africa to help you install your prepaid product with ease.. Simply choose your type of product or brand, and find your closest stockist. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID METER HELP Step Two – Call Citiq Prepaid on 087 55 111 55 or email help@citiqprepaid.co.za and let us know you’re switching to us. Our friendly call centre will talk you through the switching process. Once your details have been captured and confirmed, we will provide you with a second key change token. Step Three – Punch in your first keychange
HOW DO PREPAID ELECTRICITY METERS FOR TENANTS WORK After a certified electrician successfully installs the prepaid sub-meter, it needs to be activated on the Citiq Prepaid vending system. During the activation process, the landlord will need to provide their details, including their banking details. Each month Citiq Prepaid will collect the money that tenants have spent onutilities and pay
TRACK MONTHLY UTILITY PAYMENTS Track and manage your utility usage. Citiq Prepaid sub-meters offer you a reliable and accessible way to track monthly utility payments and monitor your usage. Our prepaid sub-metering solutions offer you immediate control and visibility when it comes to your utilities. Take charge of your electricity and water with Citiq Prepaid’s high HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
HOW TO PURCHASE ELECTRICITY VIA YOUR MOBILE PHONE With a variety of online, mobile and other purchasing options, we’ve made it even easier to buy your prepaid electricity or water whenever and however you want to. Being able to purchase utilities from your mobile phone anywhere and at any time of the day or night means you’ll always be able to keep the lights and water on. It also means that your family members or roommates are able to UNDERSTANDING HOW YOUR PREPAID TARIFFS ARE CALCULATED Electricity rates are VAT inclusive of 15% of the total amount paid. There are also a few minimal fees built into prepaid rates such as Citiq Prepaid’s fee for delivering the prepaid utility service, and a service fee charged by certain payment channel vendors, which can range from 0 – 3.45%. There is sometimes an additional building WHAT YOU NEED WHERE AND HOW TO BUY 087 55 111 55 HELP@CITIQPREPAID.CO.ZA NEDBANK ATM BANKING PROS: - Instant CONS: - Channel Fee - Only works for clients of Nedbank 1. Go to a Nedbank ATM and follow the instructions 2. Once the transaction is complete you will receive 5 WAYS TO PROTECT YOUR APPLIANCES AGAINST ELECTRICAL Load shedding has known to have a devastating impact on many electrical appliances, so here are 5 ways to protect your appliances: 1. Disconnect your appliances. We suggest protecting your appliances by unplugging directly from the plug source whenever they are not in use. A power surge cannot damage an appliance that is not plugged in,and it
CITIQ PREPAID ELECTRICITY METERS Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past. BUY ELECTRICITY PREPAID TOKENS Citiq Prepaid Website (0% channel fees with Credit Card or Instant EFT via Ozow) Ensure you are registered with Citiq Prepaid. If you need assistance with this, please call the call centre on 087 55 111 55. Log in, select New Purchase and then choose either CITIQ PREPAID SOUTH AFRICA Citiq Prepaid has a call centre that assists clients on weekdays between 7am and 8pm, and weekends and public holidays between 8am and 5pm.We can assist you with any issues you might be experiencing, including those relating to already purchased recharge tokens. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID METER HELP Step Two – Call Citiq Prepaid on 087 55 111 55 or email help@citiqprepaid.co.za and let us know you’re switching to us. Our friendly call centre will talk you through the switching process. Once your details have been captured and confirmed, we will provide you with a second key change token. Step Three – Punch in your first keychange
WHAT MAKES UP OUR ELECTRICITY PRICE Power is provided to you by Eskom or the relevant municipality – with each provider setting their own tariffs, within NERSA (National Energy Regulator) guidelines, according to the local realities. This results in a wide range of unit costs – so a prepaid unit of electricity could cost as little as R1,24 or over R2,85 depending onthe exact
THREE PHASE ELECTRICITY METERS Three phase electricity is connected at 400 or 415 volts, by three active wires or phases and one neutral. This is mostly used in industrial and large commercial settings where powerful appliances are powered, although in South Africa there are many residential households that were circuited in HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK 6 appliances that use more electricity than you think. There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity andoften go
CASHPOWER GEM LITE
Landis+Gyr Single Phase Gem Lite Electricity Meter. The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is CITIQ PREPAID ELECTRICITY METERS Citiq Prepaid puts landlords and property managers in control of their electricity and water. With prepaid sub-meters, tenants can easily purchase electricity and water upfront and property owners can recoup costs effortlessly, making utility disputes a thing of the past. BUY ELECTRICITY PREPAID TOKENS Citiq Prepaid Website (0% channel fees with Credit Card or Instant EFT via Ozow) Ensure you are registered with Citiq Prepaid. If you need assistance with this, please call the call centre on 087 55 111 55. Log in, select New Purchase and then choose either CITIQ PREPAID SOUTH AFRICA Citiq Prepaid has a call centre that assists clients on weekdays between 7am and 8pm, and weekends and public holidays between 8am and 5pm.We can assist you with any issues you might be experiencing, including those relating to already purchased recharge tokens. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID METER HELP Step Two – Call Citiq Prepaid on 087 55 111 55 or email help@citiqprepaid.co.za and let us know you’re switching to us. Our friendly call centre will talk you through the switching process. Once your details have been captured and confirmed, we will provide you with a second key change token. Step Three – Punch in your first keychange
WHAT MAKES UP OUR ELECTRICITY PRICE Power is provided to you by Eskom or the relevant municipality – with each provider setting their own tariffs, within NERSA (National Energy Regulator) guidelines, according to the local realities. This results in a wide range of unit costs – so a prepaid unit of electricity could cost as little as R1,24 or over R2,85 depending onthe exact
THREE PHASE ELECTRICITY METERS Three phase electricity is connected at 400 or 415 volts, by three active wires or phases and one neutral. This is mostly used in industrial and large commercial settings where powerful appliances are powered, although in South Africa there are many residential households that were circuited in HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
6 APPLIANCES THAT USE MORE ELECTRICITY THAN YOU THINK 6 appliances that use more electricity than you think. There are certain everyday household appliances that consume more electricity than others. Geysers, washing machines and air conditioning units are some of the commonly known culprits – but what about other, less commonly suspected appliances that consume lots of electricity andoften go
CASHPOWER GEM LITE
Landis+Gyr Single Phase Gem Lite Electricity Meter. The Gem Lite is a single phase integrated meter with keypad. This 80A meter is used as an integrated meter and is ELECTRICITY & WATER METERS Citiq Prepaid products consist of three-phase and single-phase electricity meters as well as a prepaid water management devices. Although we do not install the meters ourselves, we work with highly skilled and qualified contractors across South Africa to help you install your prepaid product with ease.. Simply choose your type of product or brand, and find your closest stockist. HOW TO SAFELY PURCHASE ELECTRICITY AND WATER TOKENS ONLINE Safely purchase electricity and water tokens online without leaving your home to recharge your Citiq Prepaid meter. We have a number of online and mobile purchasing options available, to safely and conveniently top up from your home. CITIQ PREPAID METER HELP Step Two – Call Citiq Prepaid on 087 55 111 55 or email help@citiqprepaid.co.za and let us know you’re switching to us. Our friendly call centre will talk you through the switching process. Once your details have been captured and confirmed, we will provide you with a second key change token. Step Three – Punch in your first keychange
HOW DO PREPAID ELECTRICITY METERS FOR TENANTS WORK After a certified electrician successfully installs the prepaid sub-meter, it needs to be activated on the Citiq Prepaid vending system. During the activation process, the landlord will need to provide their details, including their banking details. Each month Citiq Prepaid will collect the money that tenants have spent onutilities and pay
TRACK MONTHLY UTILITY PAYMENTS Track and manage your utility usage. Citiq Prepaid sub-meters offer you a reliable and accessible way to track monthly utility payments and monitor your usage. Our prepaid sub-metering solutions offer you immediate control and visibility when it comes to your utilities. Take charge of your electricity and water with Citiq Prepaid’s high HOW TO BECOME A PROFESSIONAL REGISTERED ELECTRICIAN: HOW In the first part of our series on how to become a professional registered electrician, we briefly touched on all the different aspects of the journey and how long it could take. The first step is to get your Wireman’s License, a process that may seem a littleintimidating at
HOW TO PURCHASE ELECTRICITY VIA YOUR MOBILE PHONE With a variety of online, mobile and other purchasing options, we’ve made it even easier to buy your prepaid electricity or water whenever and however you want to. Being able to purchase utilities from your mobile phone anywhere and at any time of the day or night means you’ll always be able to keep the lights and water on. It also means that your family members or roommates are able to UNDERSTANDING HOW YOUR PREPAID TARIFFS ARE CALCULATED Electricity rates are VAT inclusive of 15% of the total amount paid. There are also a few minimal fees built into prepaid rates such as Citiq Prepaid’s fee for delivering the prepaid utility service, and a service fee charged by certain payment channel vendors, which can range from 0 – 3.45%. There is sometimes an additional building WHAT YOU NEED WHERE AND HOW TO BUY 087 55 111 55 HELP@CITIQPREPAID.CO.ZA NEDBANK ATM BANKING PROS: - Instant CONS: - Channel Fee - Only works for clients of Nedbank 1. Go to a Nedbank ATM and follow the instructions 2. Once the transaction is complete you will receive 5 WAYS TO PROTECT YOUR APPLIANCES AGAINST ELECTRICAL Load shedding has known to have a devastating impact on many electrical appliances, so here are 5 ways to protect your appliances: 1. Disconnect your appliances. We suggest protecting your appliances by unplugging directly from the plug source whenever they are not in use. A power surge cannot damage an appliance that is not plugged in,and it
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CITIQ PREPAID VENDING SYSTEMS EASY TO INSTALL. SIMPLE TO BUY. EFFORTLESS TO RECOUP.PAINLESS TO SWITCH.
Citiq Prepaid has been designed for simplicity. We have perfected our processes to ensure that tenants can buy electricity and water tokens easily and property owners can recoup costs effortlessly. The entire Citiq Prepaid vending system from our call centre and online portal to national recharge network and meter installation club is purpose-built for painless utility purchasing, recovering andtracking.
INNOVATIVE SUB-METER VENDING SYSTEMSINNOVATION
Finding ways to make your life easier drives us. We continuously look for ways to improve sub-metering prepaid services for everyone from the electrical installers, to property managers and owners to tenants. Our proprietary vending system includes an online portal to track your consumption, purchase tokens directly and download detailed reports. We pride ourselves on our pioneering technology and thinking since2010.
CONVENIENCE
Buying electricity with us is easy, immediate and convenient. We have built the largest and widest network of re-charge points in SouthAfrica.
You can also buy electricity tokens online through our payment partners or directly using our online portal. Our national help desk is available 7 days a week to answer any questions relating to our products from how to buy a token to how to install a meter.
RELIABILITY
Power and water are non-negotiable for the effective functioning of our lives so the sub-metering system that provides access needs to be as reliable as possible. Our hardware is top quality, our software is proprietary and our help desk is here 7 days a week. We take care of the details from token purchasing to payment recovery for property owners, managers and tenants so that bills get paid and the lights literally stay on.PARTNERS
Our prepaid partner network are well-known distributor networks, component and software providers that ensure our products and servicesare top quality.
VENDORS
We have a wide network of vendors where Citiq Prepaid electricity tokens can be purchased. These include popular retail outlets and stores, and online systems including online banking. Whether you are a contractor, landlord, property manager or tenant, take a look at our prepaid metering solutions. METER REGISTRATION / SUPPORT QUERIESTel: 087 55 111 55
Fax: 086 606 6381
__help@citiqprepaid.co.za WhatsApp (Johannesburg): 064 880 4577 WhatsApp (Cape Town): 064 880 4591 FOR SALES OR GENERAL QUERIESTel: 087 55 111 11
sales@citiqprepaid.co.za JOHANNESBURG OFFICESCitiq Prepaid
Howick Gardens
Waterfall Park
Midrand
Postnet Suite 013
Private Bag X11
Halfway House
1685
CAPE TOWN OFFICES
Citiq Prepaid
The Pinnacle
Burg Street
Cape Town
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