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CONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
LOCATIONS | CONVERGEONESEE MORE ON CONVERGEONE.COM CONVERGEONE CONVERSATIONS ConvergeOne Conversations offers a full array of AI/Bot Solutions, ranging from an “AI Starter package” with simple ConvergeOne-developed Virtual Assistants, to more sophisticated Bots sourced through strategic partnerships with Industry-leading AI/Bot providers. ConvergeOne Conversations is a ConvergeOne-Hosted offering,providing all the
ABOUT | CONVERGEONE
ConvergeOne Center of Excellence. The ConvergeOne Center of Excellence (CoE) provides opportunities for customers to build their administrative, technical, and applications proficiency by leveraging ConvergeOne resources and expertise. The program includes a growing selection of courses and educational events, with options for training on-site, scheduled training locations across the country CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the TECHNOLOGY SOLUTIONS Government Solutions. At ConvergeOne Government Solutions, we understand the complexities and challenges of government business.With over 30 years of experience, our diverse portfolio of IT products and services brings complex technologies together into seamless solutions that help Federal and public sector customers meet their businessobjectives.
MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
CUSTOMER PORTAL
Login Troubleshooting. If you are having trouble logging in, try these solutions: If you are using a proxy server make sure you "whitelist" the following: 'customercenter.convergeone.com' and 'api-customercenter.convergeone.com' SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
CONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
LOCATIONS | CONVERGEONESEE MORE ON CONVERGEONE.COM CONVERGEONE CONVERSATIONS ConvergeOne Conversations offers a full array of AI/Bot Solutions, ranging from an “AI Starter package” with simple ConvergeOne-developed Virtual Assistants, to more sophisticated Bots sourced through strategic partnerships with Industry-leading AI/Bot providers. ConvergeOne Conversations is a ConvergeOne-Hosted offering,providing all the
ABOUT | CONVERGEONE
ConvergeOne Center of Excellence. The ConvergeOne Center of Excellence (CoE) provides opportunities for customers to build their administrative, technical, and applications proficiency by leveraging ConvergeOne resources and expertise. The program includes a growing selection of courses and educational events, with options for training on-site, scheduled training locations across the country CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the TECHNOLOGY SOLUTIONS Government Solutions. At ConvergeOne Government Solutions, we understand the complexities and challenges of government business.With over 30 years of experience, our diverse portfolio of IT products and services brings complex technologies together into seamless solutions that help Federal and public sector customers meet their businessobjectives.
MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
CUSTOMER PORTAL
Login Troubleshooting. If you are having trouble logging in, try these solutions: If you are using a proxy server make sure you "whitelist" the following: 'customercenter.convergeone.com' and 'api-customercenter.convergeone.com' SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
ABOUT | CONVERGEONE
About Us. ConvergeOne Government Solutions is a federally-focused wholly-owned subsidiary of ConvergeOne, Inc., a $1.7B proven, product and services system integration provider. CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the CAREERS | CONVERGEONE Voluntary Life Insurance. Legal/ID Theft Plans. 17 days PTO on 1st year. TeleHealth Options (Doctor on Demand) Omada Health (healthy living solution) ShareCare (fitness incentive of $20 - $40/month) SmartShopper (cash reward for searching for low cost treatments) Travel Assistance. Business Travel Accident Coverage.C1CX - CONVERGEONE
That's where we excel. ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive set of collaboration and customer experience offers with a host of software applications, expert integration, and professional services. ConvergeOne provides holistic, global offerings forCONVERGEONE
IT service excellence. Solutions from ConvergeOne and Genesys deliver great customer experience and successful business outcomes. Take advantage of our decades of investment in collaboration and communication solutions. Leverage our expertise in customer experience, cybersecurity, data centers, enterprise networking, and unified communications.LEADERSHIP TEAM
D. has more than 20 years of leadership experience in the technology industry. He joined ConvergeOne in 2020 and previously held executive roles at Red Hat, VCE and Cisco. Martin holds bachelor’s degrees in economics and political science from Queens College and is a member of Business Executives for National Security. EUGENE O'CALLAGHAN CONVERGEONE NET PROMOTER SCORE ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This NPS is a testament to our ability to provide customers with the highest level of customersatisfaction
HOW CONVERGEONE USES AWS WELL-ARCHITECTED FRAMEWORK FOR The AWS Well-Architected Framework is used by Cloud Architects to plan, migrate, transform, and operate their workloads on AWS. Migrating your applications and servers from Data Centers into the AWS Cloud requires a specific approach and is different for all clients. HOME OFFICE NETWORK SETUP FOR THE REMOTE EMPLOYEE Home Office Network Setup for the Remote Employee. The remote workforce is now more prominent than ever, and companies are looking for the best long-term or even permanent solutions for a work-from-home model that meets the needs of the business. With video conferencing becoming more widely used by businesses, the ability toprioritize voice
WELCOME TO CONVERGEONE Welcome to ConvergeOne. We use cookie tracking to collect information about how you interact with our website to better understand and customize your browsing experience.CONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
C1CX - CONVERGEONE
That's where we excel. ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive set of collaboration and customer experience offers with a host of software applications, expert integration, and professional services. ConvergeOne provides holistic, global offerings for MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the TECHNOLOGY SOLUTIONS Government Solutions. At ConvergeOne Government Solutions, we understand the complexities and challenges of government business.With over 30 years of experience, our diverse portfolio of IT products and services brings complex technologies together into seamless solutions that help Federal and public sector customers meet their businessobjectives.
AN OVERVIEW OF CONVERGEONE’S WAVES METHODOLOGY FORSEE MORE ONCONVERGEONE.COM
HOME OFFICE NETWORK SETUP FOR THE REMOTE EMPLOYEE Home Office Network Setup for the Remote Employee. The remote workforce is now more prominent than ever, and companies are looking for the best long-term or even permanent solutions for a work-from-home model that meets the needs of the business. With video conferencing becoming more widely used by businesses, the ability toprioritize voice
HOW STIR/SHAKEN WILL AFFECT YOUR BUSINESS’S PHONE STRATEGY David Lover -- David is a leader in our Office of the CTO and works with every part of the business. From Sales to Professional Services, from senior leadership to end-users, from overall business strategy to nuts and bolts technical understanding, his skills at identifying, articulating, and managing our strategic technology direction to customers, partners, and employees sets ConvergeOne SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
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Update Password © 2013 MicrosoftCONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
TECHNOLOGY SOLUTIONS Government Solutions. At ConvergeOne Government Solutions, we understand the complexities and challenges of government business.With over 30 years of experience, our diverse portfolio of IT products and services brings complex technologies together into seamless solutions that help Federal and public sector customers meet their businessobjectives.
C1CX - CONVERGEONE
That's where we excel. ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive set of collaboration and customer experience offers with a host of software applications, expert integration, and professional services. ConvergeOne provides holistic, global offerings for AN OVERVIEW OF CONVERGEONE’S WAVES METHODOLOGY FORSEE MORE ONCONVERGEONE.COM
HOME OFFICE NETWORK SETUP FOR THE REMOTE EMPLOYEE Home Office Network Setup for the Remote Employee. The remote workforce is now more prominent than ever, and companies are looking for the best long-term or even permanent solutions for a work-from-home model that meets the needs of the business. With video conferencing becoming more widely used by businesses, the ability toprioritize voice
HOW STIR/SHAKEN WILL AFFECT YOUR BUSINESS’S PHONE STRATEGY David Lover -- David is a leader in our Office of the CTO and works with every part of the business. From Sales to Professional Services, from senior leadership to end-users, from overall business strategy to nuts and bolts technical understanding, his skills at identifying, articulating, and managing our strategic technology direction to customers, partners, and employees sets ConvergeOne SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
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Update Password © 2013 Microsoft LOCATIONS | CONVERGEONE We Are Here To Serve You. With offices from coast to coast, we’re always nearby to assist our customers. Headquarters. 10900 Nesbitt Avenue South, Bloomington, MN 55437. Customer Success Center (CSC) 5555 Ontario Mills Parkway, Ontario CA 91764. Customer Success Center (CSC) 5 Stewart Ct, Denville, NJ 07834. Customer Success Center (CSC) CAREERS | CONVERGEONE Voluntary Life Insurance. Legal/ID Theft Plans. 17 days PTO on 1st year. TeleHealth Options (Doctor on Demand) Omada Health (healthy living solution) ShareCare (fitness incentive of $20 - $40/month) SmartShopper (cash reward for searching for low cost treatments) Travel Assistance. Business Travel Accident Coverage. CONVERGEONE CONVERSATIONS ConvergeOne Conversations offers a full array of AI/Bot Solutions, ranging from an “AI Starter package” with simple ConvergeOne-developed Virtual Assistants, to more sophisticated Bots sourced through strategic partnerships with Industry-leading AI/Bot providers. ConvergeOne Conversations is a ConvergeOne-Hosted offering,providing all the
CONVERGEONE
IT service excellence. Solutions from ConvergeOne and Genesys deliver great customer experience and successful business outcomes. Take advantage of our decades of investment in collaboration and communication solutions. Leverage our expertise in customer experience, cybersecurity, data centers, enterprise networking, and unified communications. ONTARIO OFFICE OPEN HOUSE ONTARIO OFFICE OPEN HOUSE 5555 Ontario Mills Parkway Ontario, CA 91764 TUEsday, April 2, 2019 11 AM PST. Join ConvergeOne in the opening of our new Ontario office. HOW CONVERGEONE USES AWS WELL-ARCHITECTED FRAMEWORK FOR The AWS Well-Architected Framework is used by Cloud Architects to plan, migrate, transform, and operate their workloads on AWS. Migrating your applications and servers from Data Centers into the AWS Cloud requires a specific approach and is different for all clients.CONVERGEONE
Changing E911 Laws: Prepare Your Organization. E911 is a service that provides for the safety of your employees and customers. New legal changes are coming, though, and with them the need to plan how to be compliant for your offices and your remote workers.WWW.CONVERGEONE.COM
www.convergeone.com
CYBER VAULT WINE TASTING EVENT WITH CONVERGEONE AND DELL ConvergeOne + Dell Technologies have been fighting alongside our customers to provide Cyber Vault solutions. Through the power of our partnership, we succeed in giving you the ability to return to an operational state, without having to pay the ransom. Immediately following the presentation, join us for an interactive wine tastinghosted by a
UPDATE PASSWORD
Update Password © 2013 MicrosoftCONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
CAREERS | CONVERGEONE Voluntary Life Insurance. Legal/ID Theft Plans. 17 days PTO on 1st year. TeleHealth Options (Doctor on Demand) Omada Health (healthy living solution) ShareCare (fitness incentive of $20 - $40/month) SmartShopper (cash reward for searching for low cost treatments) Travel Assistance. Business Travel Accident Coverage.C1CX - CONVERGEONE
That's where we excel. ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive set of collaboration and customer experience offers with a host of software applications, expert integration, and professional services. ConvergeOne provides holistic, global offerings for CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
CONVERGEONE
IT service excellence. Solutions from ConvergeOne and Genesys deliver great customer experience and successful business outcomes. Take advantage of our decades of investment in collaboration and communication solutions. Leverage our expertise in customer experience, cybersecurity, data centers, enterprise networking, and unified communications. AN OVERVIEW OF CONVERGEONE’S WAVES METHODOLOGY FORSEE MORE ONCONVERGEONE.COM
CUSTOMER PORTAL
Customer Portal
SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
CONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
CAREERS | CONVERGEONE Voluntary Life Insurance. Legal/ID Theft Plans. 17 days PTO on 1st year. TeleHealth Options (Doctor on Demand) Omada Health (healthy living solution) ShareCare (fitness incentive of $20 - $40/month) SmartShopper (cash reward for searching for low cost treatments) Travel Assistance. Business Travel Accident Coverage.C1CX - CONVERGEONE
That's where we excel. ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive set of collaboration and customer experience offers with a host of software applications, expert integration, and professional services. ConvergeOne provides holistic, global offerings for CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
CONVERGEONE
IT service excellence. Solutions from ConvergeOne and Genesys deliver great customer experience and successful business outcomes. Take advantage of our decades of investment in collaboration and communication solutions. Leverage our expertise in customer experience, cybersecurity, data centers, enterprise networking, and unified communications. AN OVERVIEW OF CONVERGEONE’S WAVES METHODOLOGY FORSEE MORE ONCONVERGEONE.COM
CUSTOMER PORTAL
Customer Portal
SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
ABOUT | CONVERGEONE
ConvergeOne is a leading IT services provider of collaboration and technology solutions for large and medium enterprises. We’ve spent decades building upon our technology offerings which span the core technology markets- customer experience, cybersecurity, data center, enterprise networking, and unified communications. CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the EDUCATION | CONVERGEONE ConvergeOne provides you with single point of contact to handle all your unified communications needs. Our education specialists can help you transform your educational environment with cutting-edge, yet cost-effective solutions and services, to enhance the learning and HOW CONVERGEONE USES AWS WELL-ARCHITECTED FRAMEWORK FOR The AWS Well-Architected Framework is used by Cloud Architects to plan, migrate, transform, and operate their workloads on AWS. Migrating your applications and servers from Data Centers into the AWS Cloud requires a specific approach and is different for all clients.CISCO PARTNERSHIP
ConvergeOne has continually been recognized by Cisco for serving as a top partner to demonstrate alignment with Cisco’s strategic priorities. Out of all 12,000 Cisco partners in the United States, ConvergeOne is one of only 10 to have achieved the highest authorizations for Data Center, Cloud, and Managed Services. INDUSTRY AWARDS + RECOGNITION SIGMAnet, A ConvergeOne Company, Named to Managed Services Provider 500 List by CRN – February 2015. SIGMAnet, A ConvergeOne Company, Lauded as CRN Triple Crown Award Winner – 2015, 2014. Named to CIO Review’s list of 20 Most Promising Tech Consulting Providers forPublic Sector –
WELCOME TO CONVERGEONE Welcome to ConvergeOne. We use cookie tracking to collect information about how you interact with our website to better understand and customize your browsing experience.WWW.CONVERGEONE.COM
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Update Password © 2013 MicrosoftCONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
CAREERS | CONVERGEONE Voluntary Life Insurance. Legal/ID Theft Plans. 17 days PTO on 1st year. TeleHealth Options (Doctor on Demand) Omada Health (healthy living solution) ShareCare (fitness incentive of $20 - $40/month) SmartShopper (cash reward for searching for low cost treatments) Travel Assistance. Business Travel Accident Coverage.C1CX - CONVERGEONE
That's where we excel. ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive set of collaboration and customer experience offers with a host of software applications, expert integration, and professional services. ConvergeOne provides holistic, global offerings for CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
CONVERGEONE
IT service excellence. Solutions from ConvergeOne and Genesys deliver great customer experience and successful business outcomes. Take advantage of our decades of investment in collaboration and communication solutions. Leverage our expertise in customer experience, cybersecurity, data centers, enterprise networking, and unified communications. AN OVERVIEW OF CONVERGEONE’S WAVES METHODOLOGY FORSEE MORE ONCONVERGEONE.COM
CUSTOMER PORTAL
Customer Portal
SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
CONVERGEONE
ConvergeOne Achieves World Class Status for Third Consecutive Year. In the IT service industry, the average NPS—as reported by ClearlyRated—is 38, which means that ConvergeOne's 2020 score of 71 is almost double the industry average. This is the third year in a row that our score has placed us in the “World Class” NPS category,which is
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
CAREERS | CONVERGEONE Voluntary Life Insurance. Legal/ID Theft Plans. 17 days PTO on 1st year. TeleHealth Options (Doctor on Demand) Omada Health (healthy living solution) ShareCare (fitness incentive of $20 - $40/month) SmartShopper (cash reward for searching for low cost treatments) Travel Assistance. Business Travel Accident Coverage.C1CX - CONVERGEONE
That's where we excel. ConvergeOne Cloud Experience (C1CX) is a secure, scalable and comprehensive set of collaboration and customer experience offers with a host of software applications, expert integration, and professional services. ConvergeOne provides holistic, global offerings for CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the MICROSOFT PARTNERSHIP Microsoft Surface. As a Surface Hub and Device Gold Alliance Partner, ConvergeOne strives to help our customers deploy and manage Surface devices quickly and securely whether it is a one-time purchase or Device-as-a-Service to best fit your needs. Leveraging the unique capability, Zero Touch Deployment, with Intune we can deploy thousandsof
CONVERGEONE
IT service excellence. Solutions from ConvergeOne and Genesys deliver great customer experience and successful business outcomes. Take advantage of our decades of investment in collaboration and communication solutions. Leverage our expertise in customer experience, cybersecurity, data centers, enterprise networking, and unified communications. AN OVERVIEW OF CONVERGEONE’S WAVES METHODOLOGY FORSEE MORE ONCONVERGEONE.COM
CUSTOMER PORTAL
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SUPER SIGMA SCRIPTING GUIDE Super Sigma Scripting 2 Having the ability to create a script that performs sophisticated manipulation of SIP and SDP messages is asuper power of
SOLUTIONS | CONVERGEONE Whether your company needs your very own private cloud, public cloud, or a hybrid option, ConvergeOne has the expertise to either provide the smartest solution, or help manage the one you are currently using. Find your perfect balance. Use what you need, when you need it. Learn more about our Cloud solutions here. White Paper: Take the mystery outof the Cloud.
ABOUT | CONVERGEONE
ConvergeOne is a leading IT services provider of collaboration and technology solutions for large and medium enterprises. We’ve spent decades building upon our technology offerings which span the core technology markets- customer experience, cybersecurity, data center, enterprise networking, and unified communications. CONTACT THE CONVERGEONE TEAM ConvergeOne Marketing is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the EDUCATION | CONVERGEONE ConvergeOne provides you with single point of contact to handle all your unified communications needs. Our education specialists can help you transform your educational environment with cutting-edge, yet cost-effective solutions and services, to enhance the learning and HOW CONVERGEONE USES AWS WELL-ARCHITECTED FRAMEWORK FOR The AWS Well-Architected Framework is used by Cloud Architects to plan, migrate, transform, and operate their workloads on AWS. Migrating your applications and servers from Data Centers into the AWS Cloud requires a specific approach and is different for all clients.CISCO PARTNERSHIP
ConvergeOne has continually been recognized by Cisco for serving as a top partner to demonstrate alignment with Cisco’s strategic priorities. Out of all 12,000 Cisco partners in the United States, ConvergeOne is one of only 10 to have achieved the highest authorizations for Data Center, Cloud, and Managed Services. INDUSTRY AWARDS + RECOGNITION SIGMAnet, A ConvergeOne Company, Named to Managed Services Provider 500 List by CRN – February 2015. SIGMAnet, A ConvergeOne Company, Lauded as CRN Triple Crown Award Winner – 2015, 2014. Named to CIO Review’s list of 20 Most Promising Tech Consulting Providers forPublic Sector –
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ConvergeOne Headquarters 10900 Nesbitt Avenue South Bloomington, MN 55437 Phone 1 888 321 6227 contactus@convergeone.comKEEP IN TOUCH
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ConvergeOne Recognized as a Multi-Award Winner at Cisco PartnerSummit 2019
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* Solutions
* Customer Experience * Analytics + Reporting* Desktop
* IVR, Self-Services + Advanced Routing * Omnichannel Communication* Remote Agent
* Social Media
* Cloud Connectors + Integrated Software * Workforce Optimization* Cybersecurity
* Cyber Recovery
* Data Center
* Cyber Recovery Solutions* Servers
* Storage
* Tool + Management
* Virtualization
* Cloud
* Enterprise Networking * Enterprise Applications + Software Development * Mobility + Mobile Device Management * Routing + Switching* Wireless
* Unified Communications* Applications
* Messaging + Presence* Mobility + BYOD
* Telephony
* Video
* Services
* Cloud Services
* C1 Cloud Experience – C1CX (UCaaS / CCaaS) * C1 Multi-Cloud Experience – C1MX* Cloud Resources
* Managed Services
* ConvergeOne Manage * ConvergeOne OnGuard * Collaboration Services * Contact Center Services * Data Center + Virtualization * Enterprise Networking Services* Security Services
* Professional Services * Communications Services * Networking Services * Professional Voice Recording * Program Management* Security Services
* System + Infrastructure Services* Partners
* Avaya
* Avaya Cloud
* Avaya Unified Communications * Avaya Contact Center * Avaya Applications* Avaya Healthcare
* Cisco
* IBM
* Genesys
* Business Process Automation * Collaboration and Unified Communications* Cloud Solutions
* Contact Center
* Content Management* Multichannel
* Microsoft
* International Alliance Program* Industries
* Banking + Finance
* Education
* State + Local Government * Federal Government* Healthcare
* Hospitality + Cruiselines* Insurance
* Manufacturing
* Media + Entertainment* Pharmaceutical
* Technology
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* About
* Leadership Team
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* Locations
* Our Methodology
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* Home
* Press Releases
* Video Stories
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* On-Demand Webinars* Video Stories
* Awards + Recognition * Net Promoter Score * Refurbished Products* Careers
* Blog
* Support
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* End User License Agreement * Intellectual Property Infringement * International Documentation * Terms & ConditionsBUSINESS CONTINUITY
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RATED “EXCELLENT” BY OUR CUSTOMERS - 2019 NET PROMOTER SCORE OF 72 ConvergeOne's 2019 Corporate NPS is two points above its 2018 NPS of 70, maintaining placement in the "Excellent" NPS category. The average NPS in the IT services industry, as reported by ClearlyRated is 24, which means that ConvergeOne's score is three times the industryaverage.
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PROACTIVE MONITORING FOR YOUR ENTIRE INFRASTRUCTURE Maintaining an optimized, healthy, modern IT infrastructure can be a daunting task. ConvergeOne’s IT Managed Services powered by OnGuard let’s your IT staff rest easy knowing that our team of engineers and industry leading management platform are watching your environment.Learn More
WE ARE YOUR PARTNER FOR ACHIEVEMENT. Our focus is customer success achieving outcomes with communication, collaboration and connections across all environments. Decades of investment in our people, process and leading technologies have resulted in offerings for our customers to realize their objectives. ConvergeOne’s expansive portfolio and world class expertise have received numerous awards by our technology partners. CUSTOM-MADE MANAGED SERVICES We’re your One connection for comprehensive IT solutions & services powered by world class technology and the best certified experts in the industry. That’s just the beginning. PERSONAL PROFESSIONAL SERVICES Support for your entire data and communications environment is possible. Our expert resources are available to you whenever, wherever, and however you need us. CONTACT CENTER SEAMLESS SOLUTIONS Engage customers with a superior experience on the media of their choice. From management to support, we can help you maximize your contact center’s reliability and performance. EMPOWERING YOUR SUCCESS EXPLORE OUR SOLUTIONSCLOUD
CLOUD
Use what you need, when you need it. With cloud solutions, you can make use of IT services as you do power, fuel or groceries from your pantry. You only use what you need, when you need it. Click here to learn more.CONTACT CENTER
CONTACT CENTER
It’s all about the customer. Gone are the days when customers were satisfied with a simple inbound call center. Nowadays you need to delight them with different modes of connecting and ensure these modes give them the best possible experience. Click here to learn more. COLLABORATION AND UNIFIED COMMUNICATIONS COLLABORATION + UNIFIED COMMUNICATIONS Communication and collaboration. It’s how work gets done. How ideas are spread. How we stay in touch with each other. Doesn’t matter if it’s done via email, expressed during a video conference, seen on a tablet, or texted from a plane over the Atlantic Ocean. If there is no communication, there is no progression. Click here to learn more. DATA CENTER AND VIRTUALIZATION DATA CENTER + VIRTUALIZATION The corporate nerve center. Your data center is like your company’s brain. It holds all the memories. It provides a central core for the rest of your company to reply on. Click here to learn more. ENTERPRISE APPLICATIONS AND SOFTWARE DEV ENTERPRISE APPLICATIONS + SOFTWARE DEVELOPMENT Customized solutions for your business. Like a fingerprint, no two companies are the same, and neither are their application needs. That’s why a company like ConvergeOne can help you really shine. Click here to learn more. ENTERPRISE NETWORKING ENTERPRISE NETWORKING Keeping the conversation going. Your employees aren’t the only assets that your company has that need to stay in touch with each other. So do your servers, your computers, your phones, your tablets and more. Click here to learnmore.
MANAGED SERVICES
MANAGED SERVICES
While we’d love to be your sole provider of everything IT, we realize that sometimes someone else may have already set you up and plugged you in. And that’s fine, because with the wide variety of partners we work with Cisco, Dell, IBM, Microsoft, etc. no matter what equipment and software is hidden back there in your server room, we’re experts at keeping everything and anything digital up and running. Click here to learn more.SECURITY
SECURITY
The bad guys aren’t stupid. They’re just bad (and sometimes actually quite clever.) Which is why you need security for your company’s network that anticipates their every move and protects both your own system, as well as any data that your customers may have trusted you with (such as credit card numbers and healthcare history). Click here to learn more. PROFESSIONAL SERVICES PROFESSIONAL SERVICES Let’s face it, today’s technology is growing at a pace where it’s almost impossible to keep up with everything. But at ConvergeOne, we have hundreds of experts in a vast array of technologies. We build thousands of custom solutions for our customers every year and we know what is going on out there. Click here to learnmore.
INDUSTRY-SPECIFIC EXPERTISE We work with many of the world’s largest and most well respected brands, and while each industry requires their own flavor of expertise, we consistently deliver one thing that is vital to every industry – an exceptional customer experience. We have a depth of experience in the following categories:* Banking
* Education
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While speaking with a ConvergeOne representative is the best resource for anything technical, that doesn’t mean it’s the only resource. Read our press releases, learn about our webinars, training and more. -------------------------__
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