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RETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly because THE CORPORATE TRAVEL CARD PCI CHALLENGE The Corporate Travel Card PCI Challenge. A 403 Labs QSA, PCI Columnist Walt Conway has worked in payments and technology for more than 30 years, 10 of them with Visa. When I played high school football, the coach once said to me, “Son, there are three ways you can do things: the right way; the wrong way; and the coach’s way. EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEED Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reachingRETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly because THE CORPORATE TRAVEL CARD PCI CHALLENGE The Corporate Travel Card PCI Challenge. A 403 Labs QSA, PCI Columnist Walt Conway has worked in payments and technology for more than 30 years, 10 of them with Visa. When I played high school football, the coach once said to me, “Son, there are three ways you can do things: the right way; the wrong way; and the coach’s way. EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEED Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reaching A FAKE DIGIT THAT'S DIGITAL The blogosphere was having lots of pun-fun this week with a story out of Finland about a fellow who stuck a USB thumb drive onto the end of his prosthetic finger. Indeed, it's REPORT: WEARABLES HAVE A BRIGHT FUTURE Report: Wearables have a bright future. The wearable market is still in its infancy, but already 20 percent of U.S. adults own a wearable device and adoption is on the rise, according to a new report from PwC's Consumer Intelligence Series. PwC surveyed 1,000 consumers, wearable technology influencers and business executives and monitored PEAPOD TO CHARGE FOR IN-STORE PICKUP Online grocer Peapod will now charge shoppers a fee for in-store pickup. The once free service will now cost shoppers $2.95 for a minimum total order of $60, reported Supermarket News. Pickup is available at Ahold's Stop & Shop and Giant supermarkets. Peapod allows shoppers to order groceries online, or via mobile, and then have themdelivered
4 COMPETENCIES THAT MAKE UP LEADING RETAILERS 4 competencies that make up leading retailers. Ulta is a great example of how omnichannel retailers can successfully personalize the in-store experience. The top trends that retailers are investing in for 2018 include personalization, omnichannel, analytics and digital in-store technologies. In a recent report shared by Forrester, retailers who THE DIGITAL WAY TO KILL EAS TAGS AND KEEP 'EM DEAD EAS tags have an annoying tendency to come back to life after being deactivated. That's embarrassing for the shopper who sets off the alarm, but it's far more embarrassing for the LP executive whose people grow tired of the false alarms and start ignoring them—especially at peak times. One EAS vendor on Tuesday (Nov. 13) tried to end the LP Frankenstein monsters by switching to a digital 43% OF MILLENNIALS USE A MOBILE APP TO GROCERY SHOP Roughly 43 percent of shoppers in this group say they use some kind of mobile app to grocery shop, according to a recent Shopper STAT study by Progressive Grocer. Grocery app users are more likely to be female by 5 percent and are more likely to have a bachelor's degree or higher compared to non-app users (38 percent vs. 31 percent). NORDSTROM'S MOBILE CHECKOUT DIFFERENCE In what is likely the most complex mobile POS rollout yet in retail, Nordstrom this summer will deploy thousands of iPod Touches and other mobile mechanisms. The IT twist, though, is that the rollout is not tied to a single type of device. That means the chain's software developers have already nailed down an architecture where the heavy POS lifting is done on the back end, not on the mobile Q&A—HOW RETAILERS CAN PREPARE FOR PEAK SHOPPING SEASON It may be hot outside, but inside retailers are already thinking about the winter months. Still, they can underestimate how complex it is to successfully plan for shopping's peak season. FierceRetail spoke with Stefan Weitz, executive VP of technology services at Radial, about digital and in-store strategies to prepare effectively. FOOD LION RECOMMITS TO LOWER PRICING STRATEGY Food Lion recommits to lower pricing strategy. Grocery retailer Food Lion announced a significant investment to lower prices on thousands of items for consumers. Affordable prices are part of the heritage of Food Lion and the company wants to honor that tradition, according to Meg Ham, the retailer's president. LOWE'S LAUNCHES NEW AR-POWERED IN-STORE NAVIGATION Lowe's announced the launch of its new in-store navigation app, Lowe's Vision, the first retail application of indoor mapping that uses augmented reality. With the help of Google's Tango technology, the app is designed to improve the shopping experience, using a Tango-enabled smartphone to search for products, add them to a shopping list andRETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE CORPORATE TRAVEL CARD PCI CHALLENGE The Corporate Travel Card PCI Challenge. A 403 Labs QSA, PCI Columnist Walt Conway has worked in payments and technology for more than 30 years, 10 of them with Visa. When I played high school football, the coach once said to me, “Son, there are three ways you can do things: the right way; the wrong way; and the coach’s way. WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly because EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reaching AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEED Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need.RETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE CORPORATE TRAVEL CARD PCI CHALLENGE The Corporate Travel Card PCI Challenge. A 403 Labs QSA, PCI Columnist Walt Conway has worked in payments and technology for more than 30 years, 10 of them with Visa. When I played high school football, the coach once said to me, “Son, there are three ways you can do things: the right way; the wrong way; and the coach’s way. WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly because EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reaching AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEED Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. REPORT: WEARABLES HAVE A BRIGHT FUTURE Report: Wearables have a bright future. The wearable market is still in its infancy, but already 20 percent of U.S. adults own a wearable device and adoption is on the rise, according to a new report from PwC's Consumer Intelligence Series. PwC surveyed 1,000 consumers, wearable technology influencers and business executives and monitored NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
GENERATION Z LOOKING TO IDENTIFY WITH BRANDS Generation Z (loosely defined as those born between 1995-2012) is not as share-happy as its millennial predecessors. In fact, this younger demographic shares vastly different content across broader social media channels than it does with smaller groups of trusted friends. PEAPOD TO CHARGE FOR IN-STORE PICKUP Online grocer Peapod will now charge shoppers a fee for in-store pickup. The once free service will now cost shoppers $2.95 for a minimum total order of $60, reported Supermarket News. Pickup is available at Ahold's Stop & Shop and Giant supermarkets. Peapod allows shoppers to order groceries online, or via mobile, and then have themdelivered
4 COMPETENCIES THAT MAKE UP LEADING RETAILERS 4 competencies that make up leading retailers. Ulta is a great example of how omnichannel retailers can successfully personalize the in-store experience. The top trends that retailers are investing in for 2018 include personalization, omnichannel, analytics and digital in-store technologies. In a recent report shared by Forrester, retailers who NORDSTROM'S MOBILE CHECKOUT DIFFERENCE In what is likely the most complex mobile POS rollout yet in retail, Nordstrom this summer will deploy thousands of iPod Touches and other mobile mechanisms. The IT twist, though, is that the rollout is not tied to a single type of device. That means the chain's software developers have already nailed down an architecture where the heavy POS lifting is done on the back end, not on the mobile Q&A—HOW RETAILERS CAN PREPARE FOR PEAK SHOPPING SEASON It may be hot outside, but inside retailers are already thinking about the winter months. Still, they can underestimate how complex it is to successfully plan for shopping's peak season. FierceRetail spoke with Stefan Weitz, executive VP of technology services at Radial, about digital and in-store strategies to prepare effectively. 43% OF MILLENNIALS USE A MOBILE APP TO GROCERY SHOP Roughly 43 percent of shoppers in this group say they use some kind of mobile app to grocery shop, according to a recent Shopper STAT study by Progressive Grocer. Grocery app users are more likely to be female by 5 percent and are more likely to have a bachelor's degree or higher compared to non-app users (38 percent vs. 31 percent). FOOD LION RECOMMITS TO LOWER PRICING STRATEGY Food Lion recommits to lower pricing strategy. Grocery retailer Food Lion announced a significant investment to lower prices on thousands of items for consumers. Affordable prices are part of the heritage of Food Lion and the company wants to honor that tradition, according to Meg Ham, the retailer's president. LOWE'S LAUNCHES NEW AR-POWERED IN-STORE NAVIGATION Lowe's announced the launch of its new in-store navigation app, Lowe's Vision, the first retail application of indoor mapping that uses augmented reality. With the help of Google's Tango technology, the app is designed to improve the shopping experience, using a Tango-enabled smartphone to search for products, add them to a shopping list andRETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE CORPORATE TRAVEL CARD PCI CHALLENGE The Corporate Travel Card PCI Challenge. A 403 Labs QSA, PCI Columnist Walt Conway has worked in payments and technology for more than 30 years, 10 of them with Visa. When I played high school football, the coach once said to me, “Son, there are three ways you can do things: the right way; the wrong way; and the coach’s way. NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEED Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reaching WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly becauseRETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE CORPORATE TRAVEL CARD PCI CHALLENGE The Corporate Travel Card PCI Challenge. A 403 Labs QSA, PCI Columnist Walt Conway has worked in payments and technology for more than 30 years, 10 of them with Visa. When I played high school football, the coach once said to me, “Son, there are three ways you can do things: the right way; the wrong way; and the coach’s way. NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEED Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reaching WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly because AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEED Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. GENERATION Z LOOKING TO IDENTIFY WITH BRANDS Generation Z (loosely defined as those born between 1995-2012) is not as share-happy as its millennial predecessors. In fact, this younger demographic shares vastly different content across broader social media channels than it does with smaller groups of trusted friends. REPORT: WEARABLES HAVE A BRIGHT FUTURE Report: Wearables have a bright future. The wearable market is still in its infancy, but already 20 percent of U.S. adults own a wearable device and adoption is on the rise, according to a new report from PwC's Consumer Intelligence Series. PwC surveyed 1,000 consumers, wearable technology influencers and business executives and monitored 43% OF MILLENNIALS USE A MOBILE APP TO GROCERY SHOP Roughly 43 percent of shoppers in this group say they use some kind of mobile app to grocery shop, according to a recent Shopper STAT study by Progressive Grocer. Grocery app users are more likely to be female by 5 percent and are more likely to have a bachelor's degree or higher compared to non-app users (38 percent vs. 31 percent). PEAPOD TO CHARGE FOR IN-STORE PICKUP Online grocer Peapod will now charge shoppers a fee for in-store pickup. The once free service will now cost shoppers $2.95 for a minimum total order of $60, reported Supermarket News. Pickup is available at Ahold's Stop & Shop and Giant supermarkets. Peapod allows shoppers to order groceries online, or via mobile, and then have themdelivered
LECLERC: A GLOBAL MODEL FOR SUPERCENTERS (AND WALMART LeClerc qualifies as a "compact" hypermarket that is generally under 60,000 sq. ft. In the new unit, the non-foods assortment is extremely limited. There is a decent media section, some housewares and a very limited apparel department focused just on baby. As opposed to the massive offer of a Carrefour or Walmart, LeClerc stays focused on the THE DIGITAL WAY TO KILL EAS TAGS AND KEEP 'EM DEAD EAS tags have an annoying tendency to come back to life after being deactivated. That's embarrassing for the shopper who sets off the alarm, but it's far more embarrassing for the LP executive whose people grow tired of the false alarms and start ignoring them—especially at peak times. One EAS vendor on Tuesday (Nov. 13) tried to end the LP Frankenstein monsters by switching to a digital HOME DEPOT: NCR KICKED OUT BECAUSE SELF-CHECKOUT RIVAL 20 Longtime self-checkout enthusiast Home Depot is sticking with self-checkout but making a change in its self-checkout software. The home improvement superstore is pushing NCR software out and bringing Fujitsu in, at least in the chain's U.S. and Canadian stores. The chain had been using NCR machines running NCR software but will now apparently be loading Fujitsu software onto those NCR KOHL'S | FIERCERETAIL Enclose phrases in quotes. Use a + to require a term in results and - to exclude terms. Example: +water -Europe Q&A—HOW RETAILERS CAN PREPARE FOR PEAK SHOPPING SEASON It may be hot outside, but inside retailers are already thinking about the winter months. Still, they can underestimate how complex it is to successfully plan for shopping's peak season. FierceRetail spoke with Stefan Weitz, executive VP of technology services at Radial, about digital and in-store strategies to prepare effectively.RETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly because EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
TOP 5 CHALLENGES OF CROSS-BORDER E-COMMERCE Retailers that sell across borders experience 50% more fraud than those who only conduct business domestically. A recently published eBook from Whitepages Pro breaks down the hurdles standing in the way of global e-commerce, predicted to be a $4 trillion market by 2020. AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEEDPCI QSAPCI QSA CERTIFICATIONPCI QSA LISTQSA CERTIFICATION REQUIREMENTS Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reachingRETAIL NEWS
FierceRetail covers the latest news in the retail industry including multi-channel retailing strategies, data analytics, supply chain management, and more. TARGET: TIMELINE OF A DATA BREACH Target's data breach has been devastating to the retailer and the larger retail industry.FierceRetail, along with its sister-publication FierceITSecurity, has put together a helpful timeline tracking Target's data breach, additional retailers affected, industry initiatives and subsequent news items related to security. IS AMAZON GO A MODEL FOR RETAIL OF THE FUTURE? The impossible is now possible. “. Still, Franson notes the Amazon Go model will not work for all retailers. While consumers want shopping to be easier and faster, they still want to have a social connection. “We do generally value human interaction, especially in the Nordstroms, Barnes and Nobles and Targets of the world," Fransonsaid.
THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an NIKE BECOMES FIRST BRAND TO SELL ON SNAPCHAT Snapchat pre-releases Nike sneakers on social channel. (Snapchat) Snapchat has teamed up with Shopify and Nike to launch the first product for sale through the social media site. Along with Darkstore, the team pre-released the sale of the Air Jordan III "Tinker" sneakers on Snapchat on the last night of the NBA All-Star game. The thousandsof
WAL-MART BOOSTS SELF-CHECKOUT, BUT ITS CLAIMED COST At a New York conference Wednesday (March 7), Wal-Mart CFO Charles Holley mentioned that Wal-Mart—and its Sam's Club division—will be sharply increasing how many self-checkout lanes it offers. On the same slide and in practically the same breath, he said that Wal-Mart saves $12 million in cashier wages for every second it reduces in checkout. That's really interesting, but mostly because EBAY LAUNCHES NEW PERSONALIZATION TOOL EBay released a new tool to improve personalization. (Lin Cheong / CC BY 2.0) EBay has launched a new personalization tool called Interests, which helps tailor the shopping experience based on a consumer's passions, hobbies and style. Using data and algorithms, eBay has created hundreds of shopping themes and the features transform users'home
TOP 5 CHALLENGES OF CROSS-BORDER E-COMMERCE Retailers that sell across borders experience 50% more fraud than those who only conduct business domestically. A recently published eBook from Whitepages Pro breaks down the hurdles standing in the way of global e-commerce, predicted to be a $4 trillion market by 2020. AVOID PAYING FOR PCI CERTIFICATION YOU DON'T NEEDPCI QSAPCI QSA CERTIFICATIONPCI QSA LISTQSA CERTIFICATION REQUIREMENTS Retailers these days have far fewer PCI training options open to them. About the only game in town anymore for detailed PCI standards training is the PCI Council itself. But be sure to choose your program carefully.Unless you are an L2 merchant who plans to self-assess, advises PCI Columnist Walt Conway, you could find yourself overpaying for a certification that you don't need. IMPROVED LOGISTICS BOOST THE HOME DEPOT'S REVENUE The Home Depot improved delivery logistics to boost revenue. (The Home Depot) The Home Depot began working with Descartes back in 2006, but a big overhaul in 2014 allowed the home building retail giant to begin on a new goal of reaching professional contractors with a faster, more reliable delivery option. The biggest challenge was reaching STORES | FIERCERETAIL Shoppers love dynamic pricing, but 25% of retailers are skeptics. As many as 65% of consumers are open to price changes throughout the day, especially if a product is reaching a sell-by date, a new report finds. by Jacqueline Renfrow Jun 13, 2018, 12:53 PM. Stores. THE REAL COST OF OMNICHANNEL The real cost of omnichannel. Retailers need to endorse an omnichannel engagement strategy that carefully balances the physical store with the e-commerce store. Today's shopper uses multiple channels during their customer journey. In fact, 78% admit to using multiple channels to make a single purchase. Therefore, retailers need to endorse an 4 COMPETENCIES THAT MAKE UP LEADING RETAILERS 4 competencies that make up leading retailers. Ulta is a great example of how omnichannel retailers can successfully personalize the in-store experience. The top trends that retailers are investing in for 2018 include personalization, omnichannel, analytics and digital in-store technologies. In a recent report shared by Forrester, retailers who GENERATION Z LOOKING TO IDENTIFY WITH BRANDS Generation Z (loosely defined as those born between 1995-2012) is not as share-happy as its millennial predecessors. In fact, this younger demographic shares vastly different content across broader social media channels than it does with smaller groups of trusted friends. TOP 5 CHALLENGES OF CROSS-BORDER E-COMMERCE Retailers that sell across borders experience 50% more fraud than those who only conduct business domestically. A recently published eBook from Whitepages Pro breaks down the hurdles standing in the way of global e-commerce, predicted to be a $4 trillion market by 2020. PEAPOD TO CHARGE FOR IN-STORE PICKUP Online grocer Peapod will now charge shoppers a fee for in-store pickup. The once free service will now cost shoppers $2.95 for a minimum total order of $60, reported Supermarket News. Pickup is available at Ahold's Stop & Shop and Giant supermarkets. Peapod allows shoppers to order groceries online, or via mobile, and then have themdelivered
KOHL'S | FIERCERETAIL Enclose phrases in quotes. Use a + to require a term in results and - to exclude terms. Example: +water -Europe 43% OF MILLENNIALS USE A MOBILE APP TO GROCERY SHOP Roughly 43 percent of shoppers in this group say they use some kind of mobile app to grocery shop, according to a recent Shopper STAT study by Progressive Grocer. Grocery app users are more likely to be female by 5 percent and are more likely to have a bachelor's degree or higher compared to non-app users (38 percent vs. 31 percent). FOOD LION RECOMMITS TO LOWER PRICING STRATEGY Food Lion recommits to lower pricing strategy. Grocery retailer Food Lion announced a significant investment to lower prices on thousands of items for consumers. Affordable prices are part of the heritage of Food Lion and the company wants to honor that tradition, according to Meg Ham, the retailer's president. SAM'S CLUB GIVES CASH BACK TO PLUS MEMBERS Sam's Club is rolling out a new cash rewards program nationwide to encourage shoppers to upgrade their memberships to the Plus level. The new Plus membership program will offer $10 in cash rewards for every $500 spent at Sam's Club. The rewards load automatically onto membership cards and can be used at any of Sam's Club's 635 locations, samsclub.com or redeemed for cash at any Sam's Club Skip to main contentLinkedIn Twitter
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NEW CCO JANEY WHITESIDE PREPARES WALMART FOR THE FUTURE by Jacqueline RenfrowJul 9, 2018,
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RETAIL ROUNDUP—COSTCO CHANGES MENU; ALIBABA, GUESS OPEN STORE by Jacqueline RenfrowJul 9, 2018,
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RETAIL ROUNDUP—WHOLE FOODS JOINS PRIME DAY; TARIFFS HIKE CONSUMERPRICES
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EBAY JUMPS ON PRIME DAY EBay intends to capitalize on the Amazon Prime Day with thousands ofdeals.
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79% SAY HUMAN INTERACTION KEY TO DIGITAL EXPERIENCE Sixty-one percent of consumers say human interaction, not digital,keeps them loyal.
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BARNES & NOBLE FIRES CEO; MORE CLOSURES FOR SEARS—ROUNDUP Barnes & Noble has terminated relations with its CEO, and Sears has named another 10 stores to be closed. by Jacqueline RenfrowJul 5, 2018,
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ADIDAS WARNS U.S. SHOPPERS TO BE ON ALERT AFTER DATA BREACH Adidas placed a warning to its online U.S. shoppers that their personal information may have been compromised after a data breach. by Jacqueline RenfrowJul 3, 2018,
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ETSY EXPANDS IN GERMANY; BLUEFLY GAINS MORE SELLERS—ROUNDUP Etsy will expand its presence in Germany and Bluefly expands itssellers' base.
by Jacqueline RenfrowJul 3, 2018,
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CONTAINER STORE THINKS NEXT GENERATION The Container Store has unveiled a reimagined flagship store in Dallas focused on its Next Generation concept. by Jacqueline RenfrowJul 3, 2018,
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CAN PARTY CITY FILL THE TOY VOID? Party City plans pop-up toy stores to fill the void left by Toys R Us. by Jacqueline RenfrowJul 2, 2018,
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PIER 1 SALES DROP 8%; WALMART, KROGER TOP RETAILERS—ROUNDUP Pier 1's same-store sales drop 8.2% and Walmart, Kroger and Amazonmake Store's Top 3.
by Jacqueline RenfrowJul 2, 2018,
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BOPIS FRAUD IS UP 250% IN 1 YEAR As "buy online pickup in store," or BOPIS, grows in popularity for consumers, it is also becoming an enticing platform for fraudsters. by Jacqueline RenfrowJul 2, 2018,
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CONSUMERS PREFER THE TECHNOLOGY OF CHAIN RETAILERS Consumers are increasingly choosing big chain retailers with the most current tech platforms for their shopping needs. by Jacqueline RenfrowJun 29, 2018,
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