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MAKE A COMPLAINT
Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. Email: complaints@gazprom-energy.com. 2. Escalate the complaint. On the rare occasion that a complaint hasn’t been resolved in four weeks, or you feel as though our initial response wasn’tsatisfactory, a
WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their 10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. BUSINESS ENERGY: UNDERSTANDING RATCHET CHARGESWHAT ARE RATCHET CHARGES?A RATCHET IS A COMMERCIAL PENALTY CHARGE APPLIED TO ANY DAILY GAS METER WHICH, DURING THE WINTER PERIOD (OCTOBER TO MAY), EXCEEDS ITS AGREED DAILY...WHEN DOES RATCHETING OCCUR?RATCHET SEASON APPLIES FROM 1 OCTOBER TO 31 MAY EACH YEAR, IN LINE WITH INCREASED DEMAND ON THE NETWORK OVER THE WINTER PERIOD. SHOULD LARGE SITES...HOW ARE RATCHET CHARGES CALCULATED?IN THE CASE WHERE THE USERS DAILY QUANTITY OFF-TAKEN (UDQO) EXCEEDS THE DMSOQ, THE DIFFERENCE IS USED TO CALCULATE THE RATCHET CHARGE. THE SUPPLY P...HOW CAN RATCHET CHARGES BE AVOIDED?BY KNOWING YOUR MAXIMUM DAILY GAS LIMIT, IT IS POSSIBLE TO MONITOR YOUR USAGE TO AVOID EXCEEDING THE DMSOQ CAP. HOWEVER, IF YOU FIND THAT YOU REGUL... Class 2 site ratchet charges As mentioned above, Class 1 and Class 2 site ratchet charges are calculated differently. I nstead of applying a penalty, as in the case of a Class 1 ratchet (x2), the effect is to ensure that the additional capacity that has been utilised is paid for over the relevant period. Therefore, anyone under booking capacity is charged appropriately for the capacity used 5 DIFFERENT TYPES OF ORGANISATIONAL STRUCTURE EXPLAINEDSEE MORE ON GAZPROM-ENERGY.CO.UK OUT OF CONTRACT RATES FROM 01 MAY 2021 GENERAL 5 57800 73200 £3.87 5.51 6 73201 117200 £4.75 5.51 7 117201 161200 5.30 5.51 8 161201 205200 £6.48 5.51 SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
MAKE A COMPLAINT
Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. Email: complaints@gazprom-energy.com. 2. Escalate the complaint. On the rare occasion that a complaint hasn’t been resolved in four weeks, or you feel as though our initial response wasn’tsatisfactory, a
WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their 10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. BUSINESS ENERGY: UNDERSTANDING RATCHET CHARGESWHAT ARE RATCHET CHARGES?A RATCHET IS A COMMERCIAL PENALTY CHARGE APPLIED TO ANY DAILY GAS METER WHICH, DURING THE WINTER PERIOD (OCTOBER TO MAY), EXCEEDS ITS AGREED DAILY...WHEN DOES RATCHETING OCCUR?RATCHET SEASON APPLIES FROM 1 OCTOBER TO 31 MAY EACH YEAR, IN LINE WITH INCREASED DEMAND ON THE NETWORK OVER THE WINTER PERIOD. SHOULD LARGE SITES...HOW ARE RATCHET CHARGES CALCULATED?IN THE CASE WHERE THE USERS DAILY QUANTITY OFF-TAKEN (UDQO) EXCEEDS THE DMSOQ, THE DIFFERENCE IS USED TO CALCULATE THE RATCHET CHARGE. THE SUPPLY P...HOW CAN RATCHET CHARGES BE AVOIDED?BY KNOWING YOUR MAXIMUM DAILY GAS LIMIT, IT IS POSSIBLE TO MONITOR YOUR USAGE TO AVOID EXCEEDING THE DMSOQ CAP. HOWEVER, IF YOU FIND THAT YOU REGUL... Class 2 site ratchet charges As mentioned above, Class 1 and Class 2 site ratchet charges are calculated differently. I nstead of applying a penalty, as in the case of a Class 1 ratchet (x2), the effect is to ensure that the additional capacity that has been utilised is paid for over the relevant period. Therefore, anyone under booking capacity is charged appropriately for the capacity used 5 DIFFERENT TYPES OF ORGANISATIONAL STRUCTURE EXPLAINEDSEE MORE ON GAZPROM-ENERGY.CO.UK OUT OF CONTRACT RATES FROM 01 MAY 2021 GENERAL 5 57800 73200 £3.87 5.51 6 73201 117200 £4.75 5.51 7 117201 161200 5.30 5.51 8 161201 205200 £6.48 5.51 BILLS AND PAYMENT HELP AND ADVICE If you have a question about your bill, then please don’t hesitate to contact the Gazprom Energy team. Head over to our contact us page or drop us a line on 0161 837 3395. Bills & payments FAQs. How to understand your bills. Handy guides to help you understand your gas or electricity invoices. CONTACT US | GAZPROM ENERGY Contact us. Please use the form below so we can direct your query to the relevant department. We look forward to hearing from you. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you have a question about your gas quote, or would like to speak to us about our other energy rates and services, please call us on 0845 873 2295. Our lines are open 8.30am-5.00pm Monday to Friday and our customer service team will be happy to help you. MEET OUR CORPORATE SALES TEAM Meet our Corporate Sales team. Our Corporate Sales team works in partnership with our largest direct gas and electricity customers, whilst managing the relationship with our corporate TPIs. With our personalised account management approach, our corporate sales team ensures energy management is seamless for your business. BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold.MAKE A COMPLAINT
Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. Email: complaints@gazprom-energy.com. 2. Escalate the complaint. On the rare occasion that a complaint hasn’t been resolved in four weeks, or you feel as though our initial response wasn’tsatisfactory, a
BUSINESS ENERGY: UNDERSTANDING RATCHET CHARGES Class 2 site ratchet charges As mentioned above, Class 1 and Class 2 site ratchet charges are calculated differently. I nstead of applying a penalty, as in the case of a Class 1 ratchet (x2), the effect is to ensure that the additional capacity that has been utilised is paid for over the relevant period. Therefore, anyone under booking capacity is charged appropriately for the capacity used THE KAIZEN CONTINUOUS IMPROVEMENT PROCESS EXPLAINED A branch of the lean approach, Kaizen is a method that favours small but continuous improvements to make large, positive changes to the company as a whole. Low risk and inexpensive, Kaizen introduces process improvements that don’t require a large capital investment. That means employees can be encouraged to try out new things. WHAT ARE OUT OF CONTRACT AND DEEMED TARIFF RATES? Deemed tariff rates. Similar to out of contract rates, deemed tariff rates are charged for gas and electricity use when there has never been a contract in place e.g. a new tenant moves into an existing site. In such circumstances, the customer is charged the deemed rate by the property’s existing gas or electricity supplier. CHANGE OF TENANCY (COT) FORM Change of Tenancy (COT) Form Please complete all details below to ensure a smooth transition when moving into, or vacating, a propertythat is
SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in 5 DIFFERENT TYPES OF ORGANISATIONAL STRUCTURE EXPLAINEDSEE MORE ON GAZPROM-ENERGY.CO.UK DIVERSIFYING AND ENTERING NEW MARKETS: HOW TO PLAN FOR SUCCESS One of the most appealing benefits of diversification is the increase in sales and revenue a new market can provide. This is especially beneficial if a business is strong in a certain marketplace and is finding it difficult to improve profitability and acquire new customers. A new product or service can bring with it a new opportunity for growth. THE KAIZEN CONTINUOUS IMPROVEMENT PROCESS EXPLAINED A branch of the lean approach, Kaizen is a method that favours small but continuous improvements to make large, positive changes to the company as a whole. Low risk and inexpensive, Kaizen introduces process improvements that don’t require a large capital investment. That means employees can be encouraged to try out new things. SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in 5 DIFFERENT TYPES OF ORGANISATIONAL STRUCTURE EXPLAINEDSEE MORE ON GAZPROM-ENERGY.CO.UK DIVERSIFYING AND ENTERING NEW MARKETS: HOW TO PLAN FOR SUCCESS One of the most appealing benefits of diversification is the increase in sales and revenue a new market can provide. This is especially beneficial if a business is strong in a certain marketplace and is finding it difficult to improve profitability and acquire new customers. A new product or service can bring with it a new opportunity for growth. THE KAIZEN CONTINUOUS IMPROVEMENT PROCESS EXPLAINED A branch of the lean approach, Kaizen is a method that favours small but continuous improvements to make large, positive changes to the company as a whole. Low risk and inexpensive, Kaizen introduces process improvements that don’t require a large capital investment. That means employees can be encouraged to try out new things. CONTACT US | GAZPROM ENERGY Contact us. Please use the form below so we can direct your query to the relevant department. We look forward to hearing from you. MEET OUR CORPORATE SALES TEAM Meet our Corporate Sales team. Our Corporate Sales team works in partnership with our largest direct gas and electricity customers, whilst managing the relationship with our corporate TPIs. With our personalised account management approach, our corporate sales team ensures energy management is seamless for your business. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you have a question about your gas quote, or would like to speak to us about our other energy rates and services, please call us on 0845 873 2295. Our lines are open 8.30am-5.00pm Monday to Friday and our customer service team will be happy to help you. BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. BILLS AND PAYMENT FAQS| GAZPROM ENERGY By email: remittance@gazprom-energy.com or. By post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. By Debit or Credit Card. Please call us on 0161 837 3395 to pay by phone using a credit or debit card. We accept most major debit and credit cards. I WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in GUIDE: UNIDENTIFIED GAS (UIG) CHARGES EXPLAINED The new approach derives the quantity of unidentified gas utilising a formula that deducts shrinkage, daily-metered allocations and non-daily-metered estimates from the total gas input into the system. The amount of gas that is then left is the unidentified gas. The independent expert determines the way this energy is allocated toShippers who
VAT FOR BUSINESS ENERGY VAT on business energy. Unless we are otherwise informed, VAT will be applied to your business energy invoice at the current standard rate of 20%. However, your organisation may still be eligible for a reduced VAT rate. There are a number of scenarios in which your business may be eligible for VAT reductions on your business energy bill: If HOW TO CHOOSE A COMMERCIAL PREMISES? (8 IMPORTANT THINGS Customisability; Again, this will depend on your budget, but you might want to buy commercial property that’s ready to move into right away or spend less on the initial cost and customise the interior as thecompany progresses.
WHAT IS THE DIFFERENCE BETWEEN AMR DEVICES AND SMART METERS? Advanced meters – a remote reading device, connected to the meter. Data loggers – remote reading equipment provided by transporters on larger sites. Gas embedded meters – where the remote reading device is integral to the meter. All these different AMR devices create a remote communication channel between a business and its energysupplier.
SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Gazprom Energy is one of the UK’s leading business energy suppliers, offering award-winning customer service and great deals on gas andelectricity.
READ OUR FULL COMPANY STRUCTURE Our parent company is Gazprom Marketing & Trading Limited (GM&T Ltd), part of the global energy company, Gazprom. Gazprom produces 13% of all global gas and holds the world’s largest natural gas reserves – employing half a million people around the world. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you’re new to Gazprom Energy and would like to find out how much you’re likely to pay by taking out a business gas contract with us, simply fill out the form below and we’ll send you a bespoke quote outlining your prospective gas prices. BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Paying your business energy bills by Direct Debit takes the hassle out of monthly payments and means you’re less likely to miss a payment. Many of our customers go for this option, and enjoy peace of mind knowing that their monthly gas and electricity bills have all beentaken care of.
MAKE A COMPLAINT
We aim to provide the best service possible. If you do wish to make a complaint to Gazprom Energy, you'll find information about our complaints procedure, here. SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Gazprom Energy is one of the UK’s leading business energy suppliers, offering award-winning customer service and great deals on gas andelectricity.
READ OUR FULL COMPANY STRUCTURE Our parent company is Gazprom Marketing & Trading Limited (GM&T Ltd), part of the global energy company, Gazprom. Gazprom produces 13% of all global gas and holds the world’s largest natural gas reserves – employing half a million people around the world. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you’re new to Gazprom Energy and would like to find out how much you’re likely to pay by taking out a business gas contract with us, simply fill out the form below and we’ll send you a bespoke quote outlining your prospective gas prices. BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Paying your business energy bills by Direct Debit takes the hassle out of monthly payments and means you’re less likely to miss a payment. Many of our customers go for this option, and enjoy peace of mind knowing that their monthly gas and electricity bills have all beentaken care of.
MAKE A COMPLAINT
We aim to provide the best service possible. If you do wish to make a complaint to Gazprom Energy, you'll find information about our complaints procedure, here. READ OUR FULL COMPANY STRUCTURE Our parent company is Gazprom Marketing & Trading Limited (GM&T Ltd), part of the global energy company, Gazprom. Gazprom produces 13% of all global gas and holds the world’s largest natural gas reserves – employing half a million people around the world. CONTACT US | GAZPROM ENERGY If you have any questions about billing, accounts or job vacancies please feel free to contact our helpful team at Gazprom Energy. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you’re new to Gazprom Energy and would like to find out how much you’re likely to pay by taking out a business gas contract with us, simply fill out the form below and we’ll send you a bespoke quote outlining your prospective gas prices. BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. SUBMIT YOUR BUSINESSES METER READINGS At Gazprom Energy, we want to ensure that you have the most accurate billing possible. Submit your gas and electricity meter readings for amore accurate bill.
OUR ELECTRICITY FUEL MIX As part of The Electricity (Fuel Mix Disclosure) Regulations Act of 2005, we are obligated to provide our business electricity customers with details of the mix of fuels used to produce the electricity supplied to them, along with further details and other environmentalinformation.
WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in NEWSLETTER SUBSCRIPTION I want to receive occasional emails about Gazprom Energy blogs, news, products and services (we will only use your data in accordance to ourprivacy policy).
MEET SOME OF THE FEMALE LEADERS DRIVING SUCCESS AT GAZPROM In celebration of International Women's Day, we speak to Gazprom Energy's female leaders about projects they're spearheading and advicefor new starters.
HOW TO MANAGE DIFFERENT EMPLOYEE LEARNING STYLES While varying learning styles were something you may have encountered in the classroom, they're an important part of the workplace too. When a company attracts different personalities, those in positions of leadership need to be able to adapt their managing SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
BILLS AND PAYMENT FAQS| GAZPROM ENERGYHOW CAN I PAY MY INVOICE?PAYMENTS CAN BE MADE BY POST (CHEQUE, WITH REMITTANCE ADVICE), BACS OR DIRECT DEBIT. SETTING UP A DIRECT DEBIT WILL ENSURE REGULAR PAYMENT AND REDU...I WANT TO CHANGE MY PAYMENT TO DIRECT DEBITYOU CAN DOWNLOAD A DIRECT MANDATE HERE PLEASE COMPLETE AND THEN RETURN THIS TO ENQUIRIES@GAZPROM-ENERGY.COM. PLEASE TELL US ON THE MANDATE WHICH AC...WHAT REFERENCE NUMBER SHOULD I USE WHEN MAKING A PAYMENT?QUOTING A REFERENCE NUMBER ENSURES YOUR PAYMENT IS ALLOCATED PROMPTLY TO YOUR ACCOUNT. PLEASE QUOTE THE INVOICE NUMBER PRINTED ON THE TOP RIGHT OF...WHAT DO I DO IF MY BILL HAS BEEN UNDER OR OVER-ESTIMATED?WE OFTEN RECEIVE QUERIES AROUND ESTIMATED INVOICES WHERE WE ESTIMATE A CUSTOMER BILL BASED ON THE ANNUAL NATIONAL GRID USAGE REPORT. CUSTOMERS CAN...MY ACCOUNT IS IN CREDIT, HOW DO I GET A REFUND?YOU MAY BE ELIGIBLE FOR A REFUND, PLEASE CONTACT CUSTOMERS SERVICES BY TELEPHONE ON 0161 837 3395. PLEASE NOTE, WE MAY ASK FOR ADDITIONAL SECURITY...WHAT IS THE CURRENT BALANCE ON MY ACCOUNT?SPECIFIC QUESTIONS ABOUT YOUR ACCOUNT, INCLUDING BALANCE ENQUIRIES, SHOULD BE DIRECTED TO OUR CREDIT CONTROL TEAM ON 0161 837 3396. LEARN MORE ABOU...DO I NEED TO PAY MY GAS BILL WHEN MY ACCOUNT IS GOING TO BE RECONCILED IN THE NEXT INVOICE?MAKING REGULAR PAYMENTS AGAINST YOUR ACCOUNT WILL KEEP YOUR PAYMENT HISTORY UP TO DATE. IF YOUR ACCOUNT REQUIRES RECONCILIATION IN ORDER TO BRING I...I CAN NOT AFFORD TO PAY MY INVOICE, WHAT CAN I DO?PLEASE DO GET IN TOUCH WITH US IMMEDIATELY ON 0161 837 3396 OR E-MAIL RETAILACCOUNTS@GAZPROM-ENERGY.COM IF YOU'RE HAVING DIFFICULTIES PAYING YOUR I...I HAVE AN AMR/SMART METER FITTED, WHY IS MY GAS/ELECTRICITY BEING BILLED TO ESTIMATIONS?NOW THAT YOU HAVE AN AUTOMATED METER READING(AMR) DEVICE FITTED TO YOUR METER, OR SMART METER WE SHOULD RECEIVE ACTUAL READINGS FROM THE METER AT T...WHY DOES OUR INVOICE SHOW 5% VAT WHEN NORMALLY WE HAVE TO PAY THE FULL COMMERCIAL RATE?IF THE ENERGY CONSUMPTION SHOWN ON YOUR INVOICE IS LESS THAN 4,397 KWH GAS / 1,000 KWH ELECTRICITY PER MONTH (AROUND 145 KWH GAS / 20 KWH ELECTRICI... By email: remittance@gazprom-energy.com or. By post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. By Debit or Credit Card. Please call us on 0161 837 3395 to pay by phone using a credit or debit card. We accept most major debit and credit cards. I WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their 10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. 5 DIFFERENT TYPES OF ORGANISATIONAL STRUCTURE EXPLAINEDSEE MORE ON GAZPROM-ENERGY.CO.UK WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in THE FINANCIAL RATIOS THAT EVERY SME SHOULD BE MONITORING Investigating your SME’s financial ratios is a great method for understanding performance. It helps to compare how you’re doing within a particular industry, and shows whether you’ve racked up any debts as well as a whole host of other performance predictions that could help you in the long run.. Here, we’ll guide you through some of the financial ratios you should be monitoring on a SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
BILLS AND PAYMENT FAQS| GAZPROM ENERGYHOW CAN I PAY MY INVOICE?PAYMENTS CAN BE MADE BY POST (CHEQUE, WITH REMITTANCE ADVICE), BACS OR DIRECT DEBIT. SETTING UP A DIRECT DEBIT WILL ENSURE REGULAR PAYMENT AND REDU...I WANT TO CHANGE MY PAYMENT TO DIRECT DEBITYOU CAN DOWNLOAD A DIRECT MANDATE HERE PLEASE COMPLETE AND THEN RETURN THIS TO ENQUIRIES@GAZPROM-ENERGY.COM. PLEASE TELL US ON THE MANDATE WHICH AC...WHAT REFERENCE NUMBER SHOULD I USE WHEN MAKING A PAYMENT?QUOTING A REFERENCE NUMBER ENSURES YOUR PAYMENT IS ALLOCATED PROMPTLY TO YOUR ACCOUNT. PLEASE QUOTE THE INVOICE NUMBER PRINTED ON THE TOP RIGHT OF...WHAT DO I DO IF MY BILL HAS BEEN UNDER OR OVER-ESTIMATED?WE OFTEN RECEIVE QUERIES AROUND ESTIMATED INVOICES WHERE WE ESTIMATE A CUSTOMER BILL BASED ON THE ANNUAL NATIONAL GRID USAGE REPORT. CUSTOMERS CAN...MY ACCOUNT IS IN CREDIT, HOW DO I GET A REFUND?YOU MAY BE ELIGIBLE FOR A REFUND, PLEASE CONTACT CUSTOMERS SERVICES BY TELEPHONE ON 0161 837 3395. PLEASE NOTE, WE MAY ASK FOR ADDITIONAL SECURITY...WHAT IS THE CURRENT BALANCE ON MY ACCOUNT?SPECIFIC QUESTIONS ABOUT YOUR ACCOUNT, INCLUDING BALANCE ENQUIRIES, SHOULD BE DIRECTED TO OUR CREDIT CONTROL TEAM ON 0161 837 3396. LEARN MORE ABOU...DO I NEED TO PAY MY GAS BILL WHEN MY ACCOUNT IS GOING TO BE RECONCILED IN THE NEXT INVOICE?MAKING REGULAR PAYMENTS AGAINST YOUR ACCOUNT WILL KEEP YOUR PAYMENT HISTORY UP TO DATE. IF YOUR ACCOUNT REQUIRES RECONCILIATION IN ORDER TO BRING I...I CAN NOT AFFORD TO PAY MY INVOICE, WHAT CAN I DO?PLEASE DO GET IN TOUCH WITH US IMMEDIATELY ON 0161 837 3396 OR E-MAIL RETAILACCOUNTS@GAZPROM-ENERGY.COM IF YOU'RE HAVING DIFFICULTIES PAYING YOUR I...I HAVE AN AMR/SMART METER FITTED, WHY IS MY GAS/ELECTRICITY BEING BILLED TO ESTIMATIONS?NOW THAT YOU HAVE AN AUTOMATED METER READING(AMR) DEVICE FITTED TO YOUR METER, OR SMART METER WE SHOULD RECEIVE ACTUAL READINGS FROM THE METER AT T...WHY DOES OUR INVOICE SHOW 5% VAT WHEN NORMALLY WE HAVE TO PAY THE FULL COMMERCIAL RATE?IF THE ENERGY CONSUMPTION SHOWN ON YOUR INVOICE IS LESS THAN 4,397 KWH GAS / 1,000 KWH ELECTRICITY PER MONTH (AROUND 145 KWH GAS / 20 KWH ELECTRICI... By email: remittance@gazprom-energy.com or. By post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. By Debit or Credit Card. Please call us on 0161 837 3395 to pay by phone using a credit or debit card. We accept most major debit and credit cards. I WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their 10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. 5 DIFFERENT TYPES OF ORGANISATIONAL STRUCTURE EXPLAINEDSEE MORE ON GAZPROM-ENERGY.CO.UK WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in THE FINANCIAL RATIOS THAT EVERY SME SHOULD BE MONITORING Investigating your SME’s financial ratios is a great method for understanding performance. It helps to compare how you’re doing within a particular industry, and shows whether you’ve racked up any debts as well as a whole host of other performance predictions that could help you in the long run.. Here, we’ll guide you through some of the financial ratios you should be monitoring on a CONTACT US | GAZPROM ENERGY Contact us. Please use the form below so we can direct your query to the relevant department. We look forward to hearing from you. MEET OUR CORPORATE SALES TEAM Meet our Corporate Sales team. Our Corporate Sales team works in partnership with our largest direct gas and electricity customers, whilst managing the relationship with our corporate TPIs. With our personalised account management approach, our corporate sales team ensures energy management is seamless for your business. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you have a question about your gas quote, or would like to speak to us about our other energy rates and services, please call us on 0845 873 2295. Our lines are open 8.30am-5.00pm Monday to Friday and our customer service team will be happy to help you. OUR ELECTRICITY FUEL MIX 204.83 g/kWh. Radioactive Waste. 0.00043 g/kWh. 0.00116 g/kWh. If you have any further queries about our electricity fuel mix, or if you have a general enquiry about our fixed-rate electricity contracts, please don’t hesitate to get in touch. You can do so via our contact us page, or by calling 0161 837 3395. Standards and codes. WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. HOW DOES HALF-HOURLY METERING WORK? A half-hourly electricity meter is a special type of metering system which utilises AMR (automatic meter reading) technology to provide a more accurate electricity reading. The system relies on a fixed line which sends updated meter reads to the energy supplier every half hour. Because half-hourly meters offer remote, fully-automated reading WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in DIVERSIFYING AND ENTERING NEW MARKETS: HOW TO PLAN FOR SUCCESS One of the most appealing benefits of diversification is the increase in sales and revenue a new market can provide. This is especially beneficial if a business is strong in a certain marketplace and is finding it difficult to improve profitability and acquire new customers. A new product or service can bring with it a new opportunity for growth. WHAT IS THE DIFFERENCE BETWEEN AMR DEVICES AND SMART METERS? Advanced meters – a remote reading device, connected to the meter. Data loggers – remote reading equipment provided by transporters on larger sites. Gas embedded meters – where the remote reading device is integral to the meter. All these different AMR devices create a remote communication channel between a business and its energysupplier.
SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
BILLS AND PAYMENT FAQS| GAZPROM ENERGYHOW CAN I PAY MY INVOICE?PAYMENTS CAN BE MADE BY POST (CHEQUE, WITH REMITTANCE ADVICE), BACS OR DIRECT DEBIT. SETTING UP A DIRECT DEBIT WILL ENSURE REGULAR PAYMENT AND REDU...I WANT TO CHANGE MY PAYMENT TO DIRECT DEBITYOU CAN DOWNLOAD A DIRECT MANDATE HERE PLEASE COMPLETE AND THEN RETURN THIS TO ENQUIRIES@GAZPROM-ENERGY.COM. PLEASE TELL US ON THE MANDATE WHICH AC...WHAT REFERENCE NUMBER SHOULD I USE WHEN MAKING A PAYMENT?QUOTING A REFERENCE NUMBER ENSURES YOUR PAYMENT IS ALLOCATED PROMPTLY TO YOUR ACCOUNT. PLEASE QUOTE THE INVOICE NUMBER PRINTED ON THE TOP RIGHT OF...WHAT DO I DO IF MY BILL HAS BEEN UNDER OR OVER-ESTIMATED?WE OFTEN RECEIVE QUERIES AROUND ESTIMATED INVOICES WHERE WE ESTIMATE A CUSTOMER BILL BASED ON THE ANNUAL NATIONAL GRID USAGE REPORT. CUSTOMERS CAN...MY ACCOUNT IS IN CREDIT, HOW DO I GET A REFUND?YOU MAY BE ELIGIBLE FOR A REFUND, PLEASE CONTACT CUSTOMERS SERVICES BY TELEPHONE ON 0161 837 3395. PLEASE NOTE, WE MAY ASK FOR ADDITIONAL SECURITY...WHAT IS THE CURRENT BALANCE ON MY ACCOUNT?SPECIFIC QUESTIONS ABOUT YOUR ACCOUNT, INCLUDING BALANCE ENQUIRIES, SHOULD BE DIRECTED TO OUR CREDIT CONTROL TEAM ON 0161 837 3396. LEARN MORE ABOU...DO I NEED TO PAY MY GAS BILL WHEN MY ACCOUNT IS GOING TO BE RECONCILED IN THE NEXT INVOICE?MAKING REGULAR PAYMENTS AGAINST YOUR ACCOUNT WILL KEEP YOUR PAYMENT HISTORY UP TO DATE. IF YOUR ACCOUNT REQUIRES RECONCILIATION IN ORDER TO BRING I...I CAN NOT AFFORD TO PAY MY INVOICE, WHAT CAN I DO?PLEASE DO GET IN TOUCH WITH US IMMEDIATELY ON 0161 837 3396 OR E-MAIL RETAILACCOUNTS@GAZPROM-ENERGY.COM IF YOU'RE HAVING DIFFICULTIES PAYING YOUR I...I HAVE AN AMR/SMART METER FITTED, WHY IS MY GAS/ELECTRICITY BEING BILLED TO ESTIMATIONS?NOW THAT YOU HAVE AN AUTOMATED METER READING(AMR) DEVICE FITTED TO YOUR METER, OR SMART METER WE SHOULD RECEIVE ACTUAL READINGS FROM THE METER AT T...WHY DOES OUR INVOICE SHOW 5% VAT WHEN NORMALLY WE HAVE TO PAY THE FULL COMMERCIAL RATE?IF THE ENERGY CONSUMPTION SHOWN ON YOUR INVOICE IS LESS THAN 4,397 KWH GAS / 1,000 KWH ELECTRICITY PER MONTH (AROUND 145 KWH GAS / 20 KWH ELECTRICI... By email: remittance@gazprom-energy.com or. By post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. By Debit or Credit Card. Please call us on 0161 837 3395 to pay by phone using a credit or debit card. We accept most major debit and credit cards. I 10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
BILLS AND PAYMENT FAQS| GAZPROM ENERGYHOW CAN I PAY MY INVOICE?PAYMENTS CAN BE MADE BY POST (CHEQUE, WITH REMITTANCE ADVICE), BACS OR DIRECT DEBIT. SETTING UP A DIRECT DEBIT WILL ENSURE REGULAR PAYMENT AND REDU...I WANT TO CHANGE MY PAYMENT TO DIRECT DEBITYOU CAN DOWNLOAD A DIRECT MANDATE HERE PLEASE COMPLETE AND THEN RETURN THIS TO ENQUIRIES@GAZPROM-ENERGY.COM. PLEASE TELL US ON THE MANDATE WHICH AC...WHAT REFERENCE NUMBER SHOULD I USE WHEN MAKING A PAYMENT?QUOTING A REFERENCE NUMBER ENSURES YOUR PAYMENT IS ALLOCATED PROMPTLY TO YOUR ACCOUNT. PLEASE QUOTE THE INVOICE NUMBER PRINTED ON THE TOP RIGHT OF...WHAT DO I DO IF MY BILL HAS BEEN UNDER OR OVER-ESTIMATED?WE OFTEN RECEIVE QUERIES AROUND ESTIMATED INVOICES WHERE WE ESTIMATE A CUSTOMER BILL BASED ON THE ANNUAL NATIONAL GRID USAGE REPORT. CUSTOMERS CAN...MY ACCOUNT IS IN CREDIT, HOW DO I GET A REFUND?YOU MAY BE ELIGIBLE FOR A REFUND, PLEASE CONTACT CUSTOMERS SERVICES BY TELEPHONE ON 0161 837 3395. PLEASE NOTE, WE MAY ASK FOR ADDITIONAL SECURITY...WHAT IS THE CURRENT BALANCE ON MY ACCOUNT?SPECIFIC QUESTIONS ABOUT YOUR ACCOUNT, INCLUDING BALANCE ENQUIRIES, SHOULD BE DIRECTED TO OUR CREDIT CONTROL TEAM ON 0161 837 3396. LEARN MORE ABOU...DO I NEED TO PAY MY GAS BILL WHEN MY ACCOUNT IS GOING TO BE RECONCILED IN THE NEXT INVOICE?MAKING REGULAR PAYMENTS AGAINST YOUR ACCOUNT WILL KEEP YOUR PAYMENT HISTORY UP TO DATE. IF YOUR ACCOUNT REQUIRES RECONCILIATION IN ORDER TO BRING I...I CAN NOT AFFORD TO PAY MY INVOICE, WHAT CAN I DO?PLEASE DO GET IN TOUCH WITH US IMMEDIATELY ON 0161 837 3396 OR E-MAIL RETAILACCOUNTS@GAZPROM-ENERGY.COM IF YOU'RE HAVING DIFFICULTIES PAYING YOUR I...I HAVE AN AMR/SMART METER FITTED, WHY IS MY GAS/ELECTRICITY BEING BILLED TO ESTIMATIONS?NOW THAT YOU HAVE AN AUTOMATED METER READING(AMR) DEVICE FITTED TO YOUR METER, OR SMART METER WE SHOULD RECEIVE ACTUAL READINGS FROM THE METER AT T...WHY DOES OUR INVOICE SHOW 5% VAT WHEN NORMALLY WE HAVE TO PAY THE FULL COMMERCIAL RATE?IF THE ENERGY CONSUMPTION SHOWN ON YOUR INVOICE IS LESS THAN 4,397 KWH GAS / 1,000 KWH ELECTRICITY PER MONTH (AROUND 145 KWH GAS / 20 KWH ELECTRICI... By email: remittance@gazprom-energy.com or. By post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. By Debit or Credit Card. Please call us on 0161 837 3395 to pay by phone using a credit or debit card. We accept most major debit and credit cards. I 10 OF THE MOST COMMON OPERATIONAL ISSUES BUSINESSES FACE 10 of the most common operational issues businesses face (and how to beat them) Cyber risks. Finding the right staff. Cash flow. Uncertainty. Regulation and compliance. Listening to feedback. Monitoring performance. Responding to competition. WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their CONTACT US | GAZPROM ENERGY Contact us. Please use the form below so we can direct your query to the relevant department. We look forward to hearing from you. MEET OUR CORPORATE SALES TEAM Meet our Corporate Sales team. Our Corporate Sales team works in partnership with our largest direct gas and electricity customers, whilst managing the relationship with our corporate TPIs. With our personalised account management approach, our corporate sales team ensures energy management is seamless for your business. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you have a question about your gas quote, or would like to speak to us about our other energy rates and services, please call us on 0845 873 2295. Our lines are open 8.30am-5.00pm Monday to Friday and our customer service team will be happy to help you. OUR ELECTRICITY FUEL MIX 204.83 g/kWh. Radioactive Waste. 0.00043 g/kWh. 0.00116 g/kWh. If you have any further queries about our electricity fuel mix, or if you have a general enquiry about our fixed-rate electricity contracts, please don’t hesitate to get in touch. You can do so via our contact us page, or by calling 0161 837 3395. Standards and codes. WHAT IS CORPORATE GOVERNANCE? PRINCIPLES AND THEORIES Corporate governance is the system by which companies are directed and controlled, and to what purpose. It identifies who holds power and accountability and who makes decisions. Essentially, it gives both the board and management the tools to run a company more effectively. Such tools allow businesses to balance the interests of their BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. HOW DOES HALF-HOURLY METERING WORK? A half-hourly electricity meter is a special type of metering system which utilises AMR (automatic meter reading) technology to provide a more accurate electricity reading. The system relies on a fixed line which sends updated meter reads to the energy supplier every half hour. Because half-hourly meters offer remote, fully-automated reading WHICH UK BUSINESSES USE THE MOST ENERGY? As the UK’s population continues to grow, the demand for goods and services is rising. But what impact is this having on the energy sector, and which businesses are responsible for consuming the highest amount of gas and electricity to keep up with the growing demand? In 2019, the total amount of energy consumed in the UK fell by 1%, from 142,724 million tonnes of oil equivalent (mtoe) in DIVERSIFYING AND ENTERING NEW MARKETS: HOW TO PLAN FOR SUCCESS One of the most appealing benefits of diversification is the increase in sales and revenue a new market can provide. This is especially beneficial if a business is strong in a certain marketplace and is finding it difficult to improve profitability and acquire new customers. A new product or service can bring with it a new opportunity for growth. WHAT IS THE DIFFERENCE BETWEEN AMR DEVICES AND SMART METERS? Advanced meters – a remote reading device, connected to the meter. Data loggers – remote reading equipment provided by transporters on larger sites. Gas embedded meters – where the remote reading device is integral to the meter. All these different AMR devices create a remote communication channel between a business and its energysupplier.
SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team READ OUR FULL COMPANY STRUCTURE Our parent company is Gazprom Marketing & Trading Limited (GM&T Ltd), part of the global energy company, Gazprom. Gazprom produces 13% of all global gas and holds the world’s largest natural gas reserves – employing half a million people around the world. With the backing of one of the world’s leading energy businesses, Gazprom Energy is DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
MAKE A COMPLAINT
Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. Email: complaints@gazprom-energy.com. 2. Escalate the complaint. On the rare occasion that a complaint hasn’t been resolved in four weeks, or you feel as though our initial response wasn’tsatisfactory, a
BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. SPECIALIST BUSINESS GAS & ELECTRICITY SUPPLIER Goldman Sachs. We have never experienced any issues in getting hold of our account management team, we have always received good advice about market prices and market conditions. We are happy with how quickly our queries get resolved, that the Gazprom Energy team READ OUR FULL COMPANY STRUCTURE Our parent company is Gazprom Marketing & Trading Limited (GM&T Ltd), part of the global energy company, Gazprom. Gazprom produces 13% of all global gas and holds the world’s largest natural gas reserves – employing half a million people around the world. With the backing of one of the world’s leading energy businesses, Gazprom Energy is DIRECT DEBIT HELP AND ADVICE| GAZPROM ENERGY Email: enquiries@gazprom-energy.com. Fax: 0207 756 9789. Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. All Direct Debit transactions are covered by the Direct Debit Guarantee. * You may request to pay via methods other than Direct Debit. However, failure to pay your bill on time would make you liable to a 40p perday
MAKE A COMPLAINT
Post: Gazprom Energy, 5th Floor, 8 First Street, Manchester, M15 4RP. Email: complaints@gazprom-energy.com. 2. Escalate the complaint. On the rare occasion that a complaint hasn’t been resolved in four weeks, or you feel as though our initial response wasn’tsatisfactory, a
BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. READ OUR FULL COMPANY STRUCTURE Our parent company is Gazprom Marketing & Trading Limited (GM&T Ltd), part of the global energy company, Gazprom. Gazprom produces 13% of all global gas and holds the world’s largest natural gas reserves – employing half a million people around the world. CONTACT US | GAZPROM ENERGY Contact us. Please use the form below so we can direct your query to the relevant department. We look forward to hearing from you. SUBMIT YOUR BUSINESSES METER READINGS Get more accurate bills, track and help reduce your energy use with a free Gazprom Energy smart meter. Find out more. Automated Meter Readings (AMR) An Automated Meter Reading (AMR) device takes meter readings and automatically sends us the data. We then use this data to calculate your bills based on your actual use. Find out more. GET A GAS QUOTE FOR YOUR BUSINESS| GAZPROM ENERGY If you have a question about your gas quote, or would like to speak to us about our other energy rates and services, please call us on 0845 873 2295. Our lines are open 8.30am-5.00pm Monday to Friday and our customer service team will be happy to help you. BUSINESS ENERGY INDUSTRY UK OUTLOOK 2021: TRENDS After what was an extremely tough year for businesses and the energy sector alike, the start of 2021 has provided us with an interesting opportunity to see how the rest of the year could unfold. OUR ELECTRICITY FUEL MIX 204.83 g/kWh. Radioactive Waste. 0.00043 g/kWh. 0.00116 g/kWh. If you have any further queries about our electricity fuel mix, or if you have a general enquiry about our fixed-rate electricity contracts, please don’t hesitate to get in touch. You can do so via our contact us page, or by calling 0161 837 3395. Standards and codes. MEET SOME OF THE FEMALE LEADERS DRIVING SUCCESS AT GAZPROM Home Blog Meet some of the female leaders driving success at Gazprom Energy. 08 March 2021. For International Women's Day 2021, we sat down with four leaders across a range of our departments to get their insights and opinions on what the day means for them. From the path to equality in the workplace to sharing in the successes of other women NEWSLETTER SUBSCRIPTION I want to receive occasional emails about Gazprom Energy blogs, news, products and services (we will only use your data in accordance to ourprivacy policy).
DIVERSIFYING AND ENTERING NEW MARKETS: HOW TO PLAN FOR SUCCESS One of the most appealing benefits of diversification is the increase in sales and revenue a new market can provide. This is especially beneficial if a business is strong in a certain marketplace and is finding it difficult to improve profitability and acquire new customers. A new product or service can bring with it a new opportunity for growth. WHAT ARE OUT OF CONTRACT AND DEEMED TARIFF RATES? Deemed tariff rates. Similar to out of contract rates, deemed tariff rates are charged for gas and electricity use when there has never been a contract in place e.g. a new tenant moves into an existing site. In such circumstances, the customer is charged the deemed rate by the property’s existing gas or electricity supplier.Got it!
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WE'RE PROUD TO BE THE UK’S LEADING BUSINESS GAS SUPPLIER From automated meter readings, 24/7 online switching and future-proof business contracts, we put all our energy into businesses like yours. USE OUR FREE AND NO OBLIGATION ONLINE QUOTE TOOL TO GET INSTANT PRICES FOR YOUR BUSINESS GAS AND ELECTRICITY.Get a quote
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HOUSING & CARE 21
> "It’s not just that they provide us with a competitive price, the > level of information and service we get from the team really sets > them apart from other suppliers.">
> Mark Allum, Contracts Manager at Housing & Care 21Find out more
INDUSTRIAL CHEMICALS LTD > "Flexibility was a core part of our decision making in awarding this > contract to help us achieve savings on a site where our consumption > is essential to our business.">
> Darren Sharpe, Energy Projects Manager at Industrial ChemicalsFind out more
MCDONALD'S
> "The fact that every single current franchisee in Great Britain has > chosen to take this contract up shows the faith they have both in > McDonald’s to select the right supplier and in Gazprom Energy to > deliver a good service.">
> Peter Schroeder, Senior Energy Consultant at McDonald’s UKFind out more
MUNTONS
> "We hadn’t quite realised the extent of the savings that could be > made by basing purchasing decisions on market fluctuations until we > switched and, with guidance from the Gazprom Energy team, we’ve > been able to reduce our energy costs.">
> Guy Newsam, General Manager at MuntonsFind out more
HOUSING & CARE 21
> "It’s not just that they provide us with a competitive price, the > level of information and service we get from the team really sets > them apart from other suppliers.">
> Mark Allum, Contracts Manager at Housing & Care 21Find out more
INDUSTRIAL CHEMICALS LTD > "Flexibility was a core part of our decision making in awarding this > contract to help us achieve savings on a site where our consumption > is essential to our business.">
> Darren Sharpe, Energy Projects Manager at Industrial ChemicalsFind out more
MCDONALD'S
> "The fact that every single current franchisee in Great Britain has > chosen to take this contract up shows the faith they have both in > McDonald’s to select the right supplier and in Gazprom Energy to > deliver a good service.">
> Peter Schroeder, Senior Energy Consultant at McDonald’s UKFind out more
MUNTONS
> "We hadn’t quite realised the extent of the savings that could be > made by basing purchasing decisions on market fluctuations until we > switched and, with guidance from the Gazprom Energy team, we’ve > been able to reduce our energy costs.">
> Guy Newsam, General Manager at MuntonsFind out more
HELP AND SUPPORT FOR OUR CUSTOMERS We understand that dealing with your business energy can be a hassle which is why we’ve created our comprehensive help and support section. You can access our Help and Support pages at any time of day, any day of the week so help is always at hand when you have issues, concerns or queries. We hope you’ll find our FAQs, glossary and support pages helpful but if you still can’t find what you’re looking for you can visit our contact us page to get in touch with our friendly team in Manchester.Help and support
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*TERMS & CONDITIONS
* The contract (inclusive of contract term) is subject to satisfactory credit. For further details on acceptance of your contract please see our general terms and conditions.
* Fully fixed prices apply only to Shield Gasand Shield
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* Single-site businesses with a typical annual usage of no more than 500,000 kWh (electricity) or 732,000 kWh (gas) can get an instant quote via our website and sign a contract online if they wish. If annual usage is more than this please click here . 2019 Gazprom Marketing & Trading Retail Ltd trading as Gazprom Energy Registered in England |Registered Address: 20 Triton Street, London, NW1 3BF | Company Number: 03904624 | VAT Number: GB927405129Details
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