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CONFERENCE | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION The 2021 Annual Redrock Software Conference will be held on March 31- April 3, 2021 at the Hilton Phoenix/Chandler located in Chandler, AZ. Room availability may be limited. You may check availability and book your room online at www.phoenixchandler.hilton.com. There are other hotels nearby if the Hilton has no available rooms.ELMS.GO-REDROCK.COM
Web based tutoring, advising, center management and tracking software. Online tracking and scheduling and multiple learning & advising centermonitoring.
ADVISORTRAC LOGIN
Login Students: Need to make an appointment with Undergraduate Advisement & Orientation or the SEEK Office? Click here to use our new app called Navigate. For all other centers/offices, Please login to access the appointment system. LOGIN - UCSD.GO-REDROCK.COM University of California-San Diego. Welcome to University of California-San Diego. Welcome to AdvisorTrac. Tracking Software. Welcome to AdvisorTrac Redrock Software LOGIN - LSU.GO-REDROCK.COM For additional support, please call (225)578-2872, email cas@lsu.edu, or visit lsu.edu/cas.REDROCK COMMUNITY
The Redrock Wiki contains a Getting Started Guide, a detailed User Manual, an extensive Technical Manual, a growing list of FrequentlyAsked Questions,
LOGIN - KEAN.GO-REDROCK.COM We are so sorry that you have encountered this issue. Please email holmejar@kean.edu. Or click the link below and use our 24/7 Chat system. https://libanswers.keanTUTORTRAC LOGIN
TutorTrac is your university's learning center management sofware. Learning centers may track appointments that students have with tutors. Learning centers may also track ad hoc logins when students spend time in the learning center. Learning center direectors may also run payroll for tutors using the TutorTrac learning management system.TUTORTRAC LOGIN
TutorTrac and AdvisorTrac use a built-in web-based user-interface system that allows any visit to the center to be tracked by time in and time out, the reason for the visit and if applicable the subject that the student is receiving help in. Center administrators may also set up custom questions that are asked on login or log out of thecenter.
TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
CONFERENCE | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION The 2021 Annual Redrock Software Conference will be held on March 31- April 3, 2021 at the Hilton Phoenix/Chandler located in Chandler, AZ. Room availability may be limited. You may check availability and book your room online at www.phoenixchandler.hilton.com. There are other hotels nearby if the Hilton has no available rooms.ELMS.GO-REDROCK.COM
Web based tutoring, advising, center management and tracking software. Online tracking and scheduling and multiple learning & advising centermonitoring.
ADVISORTRAC LOGIN
Login Students: Need to make an appointment with Undergraduate Advisement & Orientation or the SEEK Office? Click here to use our new app called Navigate. For all other centers/offices, Please login to access the appointment system. LOGIN - UCSD.GO-REDROCK.COM University of California-San Diego. Welcome to University of California-San Diego. Welcome to AdvisorTrac. Tracking Software. Welcome to AdvisorTrac Redrock Software LOGIN - LSU.GO-REDROCK.COM For additional support, please call (225)578-2872, email cas@lsu.edu, or visit lsu.edu/cas.REDROCK COMMUNITY
The Redrock Wiki contains a Getting Started Guide, a detailed User Manual, an extensive Technical Manual, a growing list of FrequentlyAsked Questions,
LOGIN - KEAN.GO-REDROCK.COM We are so sorry that you have encountered this issue. Please email holmejar@kean.edu. Or click the link below and use our 24/7 Chat system. https://libanswers.keanTUTORTRAC LOGIN
TutorTrac is your university's learning center management sofware. Learning centers may track appointments that students have with tutors. Learning centers may also track ad hoc logins when students spend time in the learning center. Learning center direectors may also run payroll for tutors using the TutorTrac learning management system.TUTORTRAC LOGIN
TutorTrac and AdvisorTrac use a built-in web-based user-interface system that allows any visit to the center to be tracked by time in and time out, the reason for the visit and if applicable the subject that the student is receiving help in. Center administrators may also set up custom questions that are asked on login or log out of thecenter.
TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
CONFERENCE | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION The 2021 Annual Redrock Software Conference will be held on March 31- April 3, 2021 at the Hilton Phoenix/Chandler located in Chandler, AZ. Room availability may be limited. You may check availability and book your room online at www.phoenixchandler.hilton.com. There are other hotels nearby if the Hilton has no available rooms. ABOUT | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Through cooperation with our clients, we are able to provide a unique approach to maximize development resources and allow for flexibility in design and function. Redrock Software Corporation entered the education market in 1995 with the FitnessTrac Software. In 2000, TutorTrac was launched followed by AdvisorTrac in 2001. REDROCK PORTAL LOGIN This site is exclusively for the use of Redrock Software Corporation and its employees. :')FITNESSTRAC
FitnessTrac is the ultimate management software for fitness and wellness centers at academic institutions. Manage multiple centers across different campuses and locations. Control access based on enrollment status or registration in health and fitness courses. Access is web-based so logins, attendance, and activity can bemonitored remotely.
REDROCK COMMUNITY
The Redrock Wiki contains a Getting Started Guide, a detailed User Manual, an extensive Technical Manual, a growing list of FrequentlyAsked Questions,
LOGIN - NORTHSHORE.GO-REDROCK.COM North Shore Community College. Welcome to North Shore Community College. Welcome to TutorTrac. Tracking Software. Welcome to TutorTrac Redrock Software CorporationTUTORTRAC LOGIN
TutorTrac is your university's learning center management sofware. Learning centers may track appointments that students have with tutors. Learning centers may also track ad hoc logins when students spend time in the learning center. Learning center direectors may also run payroll for tutors using the TutorTrac learning management system. LOGIN - UMFLINT.GO-REDROCK.COM University of Michigan-Flint. Welcome to University of Michigan-Flint. Welcome to TutorTrac. Tracking Software. Welcome to TutorTrac Redrock Software Corporation LOGIN - UMBC.GO-REDROCK.COM insufficient credentials to view content. If you feel this is an error please consult your system administrator TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Web-based Learning Center and Advising Center management software. Track and record attendance, issue referral for early warning and alerts. Log visits with consultants, advisors and tutors. Surveys and Appointment reminders. TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
ELMS.GO-REDROCK.COM
Web based tutoring, advising, center management and tracking software. Online tracking and scheduling and multiple learning & advising centermonitoring.
ADVISORTRAC LOGIN
Login Students: Need to make an appointment with Undergraduate Advisement & Orientation or the SEEK Office? Click here to use our new app called Navigate. For all other centers/offices, Please login to access the appointment system. LOGIN - UCSD.GO-REDROCK.COM University of California-San Diego. Welcome to University of California-San Diego. Welcome to AdvisorTrac. Tracking Software. Welcome to AdvisorTrac Redrock SoftwareREDROCK COMMUNITY
The Redrock Wiki contains a Getting Started Guide, a detailed User Manual, an extensive Technical Manual, a growing list of FrequentlyAsked Questions,
LOGIN - LSU.GO-REDROCK.COM For additional support, please call (225)578-2872, email cas@lsu.edu, or visit lsu.edu/cas.TUTORTRAC LOGIN
TutorTrac and AdvisorTrac use a built-in web-based user-interface system that allows any visit to the center to be tracked by time in and time out, the reason for the visit and if applicable the subject that the student is receiving help in. Center administrators may also set up custom questions that are asked on login or log out of thecenter.
LOGIN - WEBERSTATE.GO-REDROCK.COM Please make sure you are logged into your eWeber portal and then try the login button again. If you receive this message again, please email apptutoring@weber.edu for assistance. In the email, include the center and course you are trying to make an appointment with. Return.Login.
LOGIN - UMBC.GO-REDROCK.COM insufficient credentials to view content. If you feel this is an error please consult your system administrator TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Web-based Learning Center and Advising Center management software. Track and record attendance, issue referral for early warning and alerts. Log visits with consultants, advisors and tutors. Surveys and Appointment reminders. TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
ELMS.GO-REDROCK.COM
Web based tutoring, advising, center management and tracking software. Online tracking and scheduling and multiple learning & advising centermonitoring.
ADVISORTRAC LOGIN
Login Students: Need to make an appointment with Undergraduate Advisement & Orientation or the SEEK Office? Click here to use our new app called Navigate. For all other centers/offices, Please login to access the appointment system. LOGIN - UCSD.GO-REDROCK.COM University of California-San Diego. Welcome to University of California-San Diego. Welcome to AdvisorTrac. Tracking Software. Welcome to AdvisorTrac Redrock SoftwareREDROCK COMMUNITY
The Redrock Wiki contains a Getting Started Guide, a detailed User Manual, an extensive Technical Manual, a growing list of FrequentlyAsked Questions,
LOGIN - LSU.GO-REDROCK.COM For additional support, please call (225)578-2872, email cas@lsu.edu, or visit lsu.edu/cas. TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Web-based Learning Center and Advising Center management software. Track and record attendance, issue referral for early warning and alerts. Log visits with consultants, advisors and tutors. Surveys and Appointment reminders. TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
ABOUT | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Through cooperation with our clients, we are able to provide a unique approach to maximize development resources and allow for flexibility in design and function. Redrock Software Corporation entered the education market in 1995 with the FitnessTrac Software. In 2000, TutorTrac was launched followed by AdvisorTrac in 2001.FITNESSTRAC
FitnessTrac is the ultimate management software for fitness and wellness centers at academic institutions. Manage multiple centers across different campuses and locations. Control access based on enrollment status or registration in health and fitness courses. Access is web-based so logins, attendance, and activity can bemonitored remotely.
REDROCK COMMUNITY
The annual Redrock Software Conference for Trac system users is hosted by Redrock Software Corporation just outside of Phoenix, Arizona. This conference is held for 3 days during March or April each year in beautiful Arizona spring weather. LOGIN - NORTHSHORE.GO-REDROCK.COM North Shore Community College. Welcome to North Shore Community College. Welcome to TutorTrac. Tracking Software. Welcome to TutorTrac Redrock Software CorporationTUTORTRAC LOGIN
TutorTrac is your university's learning center management sofware. Learning centers may track appointments that students have with tutors. Learning centers may also track ad hoc logins when students spend time in the learning center. Learning center direectors may also run payroll for tutors using the TutorTrac learning management system. LOGIN - WEBERSTATE.GO-REDROCK.COM Please make sure you are logged into your eWeber portal and then try the login button again. If you receive this message again, please email apptutoring@weber.edu for assistance. In the email, include the center and course you are trying to make an appointment with. Return.Login.
LOGIN - UMBC.GO-REDROCK.COM insufficient credentials to view content. If you feel this is an error please consult your system administrator LOGIN - BALLSTATE.GO-REDROCK.COM Ball State University. Welcome to Ball State University. Welcome to TutorTrac. Tracking Software. Welcome to TutorTrac Redrock Software Corporation.. version 4.2 TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Web-based Learning Center and Advising Center management software. Track and record attendance, issue referral for early warning and alerts. Log visits with consultants, advisors and tutors. Surveys and Appointment reminders. TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
ELMS.GO-REDROCK.COM
Web based tutoring, advising, center management and tracking software. Online tracking and scheduling and multiple learning & advising centermonitoring.
ADVISORTRAC LOGIN
Login Students: Need to make an appointment with Undergraduate Advisement & Orientation or the SEEK Office? Click here to use our new app called Navigate. For all other centers/offices, Please login to access the appointment system. LOGIN - UCSD.GO-REDROCK.COM University of California-San Diego. Welcome to University of California-San Diego. Welcome to AdvisorTrac. Tracking Software. Welcome to AdvisorTrac Redrock SoftwareREDROCK COMMUNITY
The Redrock Wiki contains a Getting Started Guide, a detailed User Manual, an extensive Technical Manual, a growing list of FrequentlyAsked Questions,
LOGIN - LSU.GO-REDROCK.COM For additional support, please call (225)578-2872, email cas@lsu.edu, or visit lsu.edu/cas. TUTORTRAC LOGINREDROCK SOFTWARE TUTORTRACRED ROCK TUTORTRAC SUPPORTREDROCK TUTORTRACTUTORTRAC NC STATE COLLEGETUTORTRACUCTUTORTRAC TCCD
TutorTrac and AdvisorTrac use a built-in web-based user-interface system that allows any visit to the center to be tracked by time in and time out, the reason for the visit and if applicable the subject that the student is receiving help in. Center administrators may also set up custom questions that are asked on login or log out of thecenter.
LOGIN - WEBERSTATE.GO-REDROCK.COM Please make sure you are logged into your eWeber portal and then try the login button again. If you receive this message again, please email apptutoring@weber.edu for assistance. In the email, include the center and course you are trying to make an appointment with. Return.Login.
LOGIN - UMBC.GO-REDROCK.COMREDROCK SOFTWARE TUTORTRACREDROCK SOFTWARE CORPRED ROCK SOFTWARE INCREDROCK TUTORTRAC insufficient credentials to view content. If you feel this is an error please consult your system administrator TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Web-based Learning Center and Advising Center management software. Track and record attendance, issue referral for early warning and alerts. Log visits with consultants, advisors and tutors. Surveys and Appointment reminders. TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
ELMS.GO-REDROCK.COM
Web based tutoring, advising, center management and tracking software. Online tracking and scheduling and multiple learning & advising centermonitoring.
ADVISORTRAC LOGIN
Login Students: Need to make an appointment with Undergraduate Advisement & Orientation or the SEEK Office? Click here to use our new app called Navigate. For all other centers/offices, Please login to access the appointment system. TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Web-based Learning Center and Advising Center management software. Track and record attendance, issue referral for early warning and alerts. Log visits with consultants, advisors and tutors. Surveys and Appointment reminders. TRAINING | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION RSC1005. Choose a Product: TutorTrac AdvisorTrac FitnessTrac SAGE Early Alert Module: Q2 Tables Whiteboard SurveyTrac Text Alerts TracCloud Hosted Solutions: TracCloud TutorTrac TracCloud AdvisorTrac TracCloud FitnessTrac TracCloud SAGE. Available Times: Choose Time Aidan Murray 2021-05-20 11:00 am ET Luis Frias 2021-05-2012:00 pm ET
ABOUT | TRAC SYSTEMS BY REDROCK SOFTWARE CORPORATION Through cooperation with our clients, we are able to provide a unique approach to maximize development resources and allow for flexibility in design and function. Redrock Software Corporation entered the education market in 1995 with the FitnessTrac Software. In 2000, TutorTrac was launched followed by AdvisorTrac in 2001.FITNESSTRAC
FitnessTrac is the ultimate management software for fitness and wellness centers at academic institutions. Manage multiple centers across different campuses and locations. Control access based on enrollment status or registration in health and fitness courses. Access is web-based so logins, attendance, and activity can bemonitored remotely.
REDROCK COMMUNITY
The annual Redrock Software Conference for Trac system users is hosted by Redrock Software Corporation just outside of Phoenix, Arizona. This conference is held for 3 days during March or April each year in beautiful Arizona spring weather. LOGIN - NORTHSHORE.GO-REDROCK.COM North Shore Community College. Welcome to North Shore Community College. Welcome to TutorTrac. Tracking Software. Welcome to TutorTrac Redrock Software CorporationTUTORTRAC LOGIN
TutorTrac is your university's learning center management sofware. Learning centers may track appointments that students have with tutors. Learning centers may also track ad hoc logins when students spend time in the learning center. Learning center direectors may also run payroll for tutors using the TutorTrac learning management system. LOGIN - WEBERSTATE.GO-REDROCK.COM Please make sure you are logged into your eWeber portal and then try the login button again. If you receive this message again, please email apptutoring@weber.edu for assistance. In the email, include the center and course you are trying to make an appointment with. Return.Login.
LOGIN - UMBC.GO-REDROCK.COM insufficient credentials to view content. If you feel this is an error please consult your system administrator LOGIN - BALLSTATE.GO-REDROCK.COM Ball State University. Welcome to Ball State University. Welcome to TutorTrac. Tracking Software. Welcome to TutorTrac Redrock Software Corporation.. version 4.2English (U.S.)
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Mar
17
Meeting With Students Remotely Posted by Iliana Visser on 17 March 2020 11:47 AM WHY WOULD I USE ONLINE IF WE ALREADY OFFER IN PERSON TUTORING? We live in a technology driven world where almost anyone has access to a computer or smart device with access to the internet. Allowing tutors to have access to their own online tutoring room will not only aid the tutor but also be more convenient for students who live further from campus or are working while going to school. Online sessions would motivate students to sign up for tutoring or advising appointments and provide them with flexibility and convenience. WHAT DO WE NEED TO MAKE THIS HAPPEN? In this newsletter I will be using ZOOM as the example. Please note that we are not affiliated with ZOOM or any of the other screenshare systems. ZOOM is an online audio and visual platform used to communicate much like Skype, WebEX, and many others. This customization adds the online link for the consultant and give the student the ability to click the link from the student view. Here are the Requirements: * Students must be able to log into the system with their campus credentials via Authentication. * Your Trac Systems URL will need to be available and accessible outside your campus network. * Your Trac system will need the latest updates - last 6 months. To get the latest updates done we will need to schedule about two hours of down time within our office hours. Our hours of operation are Monday-Friday from 10am-7pmEST (daylight savings is Monday-Friday from11am-8pmEST).
If you are HOSTED by Redrock the updates are super easy to take care of – all we need is to decide on a time. If your schools that are not hosted by Redrock then we will need to schedule a time that works for your users, IT and Redrock Tech. Next, we will need to work with your IT department who has admin access to the server the Trac Application is on. From there we will need to work via screenshare application that allows mouse and keyboard control. Once we are connected the Redrock Tech will apply the latest the updates and once completed, we will bring the system back online. * You will need a platform for audio and video conferencing such as Zoom, WebEx, Skype etc... * Consultants will need a designated static link assigned to their consultant profile in order for students to join the consultant’sonline room.
* Schedule a Training session to work with Redrock in order to implement the online feature at https://www.go-redrock.com/training/ .HOW DOES THIS WORK?
When a Student books an appointment in one of the dedicated online centers, the Tutor's link will appear on the Student's main menu 15 minutes before the session starts. The tutor will not get a link/button to join the session on their side or in email. The consultants/tutors/advisors will sign into their ZOOM account to join/start the session. From here the student can click the link to join the online session. When the Link is clicked, a Visit record is recorded for that student for the duration of the scheduled appointment. (ex. a half hour appointment time will result in a half hour Visit Record regardless of how long the Student and Tutor really meet. Once in ZOOM, both tutors and students have various capabilities that enhance the quality of the tutoring session. Both parties can share their screen to view a worksheet posted online by the professor or a link from a search engine. They can even have a virtual discussion -not only by message but you are able to call into the ZOOM session and talk with the tutor.MORE QUESTIONS?
We hope that you find this newsletter helpful and as always if you have any questions on this or any other features, please feel free to let us by emailing Helpdesk@go-redrock.com or submitting a ticket. Enter any comments below. THANK YOU FOR YOUR CONTINUED SUPPORT!Read more »
-------------------------Feb
20
5 Reasons to Attend the 2020 Redrock Conference! Posted by Iliana Visser on 20 February 2020 10:17 AM TOP 5 REASONS TO ATTEND THE 2020 REDROCK CONFERENCE! It’s that time of the year to get ready for the Annual Redrock Conference. If you are thinking about attending, here are 5 reasons why you should grace us with your presence at the 2020 Annual RedrockConference.
1) Ability to Network with other Users: The Redrock Conference provides the perfect environment to meet other Trac Users and share information about different ways the Trac System can be used. In addition to meeting other Users, we have Customers who will also be presenting on how the Trac System is used at their campus. Build a network of relationships that lasts well after the conference is over! 2) Meet the Redrock Team: Another benefit to the Redrock Conference is getting to meet the Redrock Staff. We are here to support you and want to make sure that you walk away with all of the knowledge that you need to better utilize your Trac System. At the end of the conference you will also have the ability to schedule 1-on-1 time with a Redrock Employee, to sit down and answer any and all questions that you have. 3) Taking a look at TracCloud: The next version of the Trac System is here and we are very excited to give a full demo of TracCloud. With more features than ever, this is definitely a reason to NOT miss thisconference!
4) Enjoy the Weather: With beautiful sunny skies and temperatures in the high 80’s this is definitely an advantage to coming to the conference. Come enjoy the perfect weather and stunning Arizonasunsets!
5) Build your Knowledge: Finally, the last reason to come to the conference is to build your own knowledge of the Trac System. We know the importance of tracking, reporting and analyzing student data and the Trac System is the perfect tool for this. However, with any tool it is only beneficial if you are trained on how to use it. Our main goal is to make sure that you leave with all your questions answered and a game plan for success (and maybe a little bit more tan!) FOR MORE INFORMATION ON COSTS, HOTELS AND REGISTRATION, CHECK OUT OUR WEBSITE AT HTTPS://WWW.GO-REDROCK.COM/CONFERENCE/ OR LET US KNOW IF YOU HAVE ANY QUESTIONS. WE LOOK FORWARD TO SEEING YOU THERE!Read more »
-------------------------Aug
15
Prepare your AdvisorTrac or TutorTrac for the new semester! Posted by Iliana Visser on 15 August 2019 02:00 PM Hello Redrock Customers! We are excited for the new academic year and want to help you prepare your Trac application for the new semester, with this week'sNewsletter.
You’ll find that it is filled with new information, helpful hints and tips, and even some new feature that you can explore. We want this newsletter to be valuable for you so please, share your feedback and as always please let us know if you have any questions. To access the Newsletter, go to the following link: HTTP://WIKI.GO-REDROCK.COM/WIKI/PREPARING_FOR_A_SUCCESSFUL_SEMESTER_SWITCH Hope you are enjoying the newsletters and Wiki content that has been updated this summer! We are already working and planning for next year’s conference which will be April 1st through the 4th, 2020. Watch for new and exciting changes coming in the near future. Thankyou!
Read more »
-------------------------Aug
14
Preparing for a Successful Semester Switch Posted by Iliana Visser on 14 August 2019 03:00 PM PREPARING FOR A SUCCESSFUL SEMESTER SWITCH We are excited for the new academic year and want to help you prepare your Trac application for the new semester, with this week'sNewsletter.
You’ll find that it is filled with new information, helpful hints and tips, and even some new feature that you can explore. We want this newsletter to be valuable for you so please, share your feedback and as always please let us know if you have any questions. _An important note:_ Your imports contain student registrations specific to a term, the timing between changing your Term Code and importing your registrations is important. THE FIRST STEP IS TO HAVE YOUR IT UPDATED THE STUDENT AND COURSE FILES TO YOUR SERVER OR THE SFTP SITE * If it is for the first time or have made any changes to the files then IT will need to send Redrock a sample file to create or updateyour import script.
THE SECOND STEP, CHANGE THE TERM NUMBER * As a SysAdmin- Go to the Trac Navigation -> Tracman Icon -> Utilities and Prefs -> System Prefs Tab -> CurrentTerm -> Change to the new term number -> Save.*
The term number will always be in numeric format (i.e 201910, 1910) THE THIRD STEP, CHANGE SEMESTER DATES * As a SysAdmin- Go to the Trac Navigation -> Tracman Icon -> Utilities and Prefs -> System Prefs Tab -> SemesterStart/ SemesterEnd -> Change to the new semester start and end date -> Save. * SemesterStart/ SemesterEnd date format is MM/DD/YYYY THE FOURTH STEP, RUN THE IMPORT * As a SysAdmin- Go to the Trac Navigation -> Tracman Icon -> Utilities and Prefs -> Custom Utility -> Standard -> Import StudentData -> Execute.
* To view the status of you import, click on View Import Status -> click on Execute -> this will display if it has completed. THE FIFTH STEP IS TO GLOBALLY ACTIVATE SECTIONS * As a Center Profile Admin- Go to the Trac Navigation -> Search Glass -> Center Profile -> click on your Profile -> Sections Tab -> List Options -> Activate These…*
That will check the box to the left of the Section Term ID THE SIXTH STEP IS TO ACTIVATE SECTIONS PER SUBCENTER * You have two options to add the sections to your subcenter. * First Option is to add ALL the sections to ALL Subcenters. As a Center Profile Admin- Go to the Trac Navigation -> Search Glass -> Center Profile -> click on your Profile -> Sections Tab -> List Options -> Click on Subcenter Activation -> Choose 'activate' or 'deactivate' and select the centers for which you would like add the all the sections to -> click on Continue. * Second Option is to add designated sections to a specific Subcenter. As a Center Profile Admin- Go to the Trac Navigation -> Search Glass -> Center Profile -> click on your Profile -> Sections Tab -> Subcenter Options -> Click on the subcenter name -> Check box in the middle box to activate the sections one by one. *Following option one or two will check the box to the right of theSection Term ID*
THE NEXT STEPS ARE OPTIONAL SINCE YOUR CENTER MAY OR MAY NOT UTILIZETHESE PREFERENCES
* CONSULTANT SPECIALTIES * As a Center Profile Admin to add new sections or manually to your consultants- Go to the Trac Navigation -> Search Glass -> Center Profile -> Click on your Profile -> Consultants Tab -> Select consultants name-> Section Specialties Tab -> Search for the sections the consultant can meet with a student -> Check box to activate thesections -> Save.
* As a SysAdmin to copy the consultant specialties from previous term to the new term- Go to the Trac Navigation -> Tracman Icon -> Utilities and Prefs -> Custom Utility -> Standard -> Copy Specialties -> Add the previous Term and the current term -> Execute. * RESET CENTER STATUS * First Step as a SysAdmin - Go to the Trac Navigation -> Tracman Icon -> Utilities and Prefs -> Custom Utility -> Standard -> Reset Center Status/Missed -> Check the boxes “Reset Total Missed Count” and “Set Center Status to (leave blank)”-> Execute. * Second Step as a Center Profile Admin - Go to the Trac Navigation -> Search Glass -> Center Profile -> Click on you Profile -> Prefs Tab -> Scheduling Tab -> change the date in “Student max missed:”-> Save.
* Third Step as a SysAdmin - Go to the Trac Navigation -> Search Glass -> Students -> Search for “Inactive” Students -> Trac Navigation -> Tracman Icon -> Utilities and Prefs -> Change Value -> Field: “Special Status”-> Value: (Blank) or Active -> Execute. * OTHER SETTINGS - MAX APPOINTMENT RULE * As a Center Profile Admin - Go to the Trac Navigation -> Search Glass -> Center Profile -> Click on your Profile -> Prefs Tab -> Scheduling Tab -> Max Appointment Rules -> Update any date that is using the preference -> Save. * OTHER SETTINGS - OTHER SCHEDULING BLOCK * As a Center Profile Admin - Go to the Trac Navigation -> Search Glass -> Center Profile -> Click on your Profile -> Prefs Tab -> Scheduling Tab -> Other Scheduling Block -> Update any date that is using the preference -> Save.MORE QUESTIONS?
We hope that you find this newsletter helpful and as always if you have any questions on this or any other features, please feel free to let us by emailing Helpdesk@go-redrock.com or submitting a ticket. Enter any comments below. THANK YOU FOR YOUR CONTINUED SUPPORT!Read more »
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Testing Accounts As The System Administrator Posted by Iliana Visser on 01 August 2019 02:21 PM Do you wonder if your staff has all the access they need in the Trac System to help book appointments or log students in? Or if your consultants have too much access to student information? With the “LOGIN AS USER” feature you can log in as any account in the Trac System to confirm their setting are correct or even help troubleshoot an issue from their point of view without requiring apassword!
In this week’s Newsletter we will discuss how to use the “Log in As User” feature in your Trac System. First you will need to be a System Administrator and you will need the username of the user you want to log in as to see the Trac System from their perspective. To access the “LOGIN AS USER” feature, go to the _Trac Navigation > Tracman Icon > Utilities and Prefs > Custom Utility Tab > Advanced > Login as User >_ in the _‘User Type’_ select one of the following:*Student
*Consultant
*Faculty
*User
Now in the _‘User Login’_ > enter the Username > then click_“Execute.”_
Now you will be signed out of your System Administrator account and sign in as the user, in this example we are going to be signed in as a Student and the students name will appear in the browsers tab at thetop.
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