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the complexities of
CREDIT MANAGEMENT SERVICES Atradius Collections Commercial Debt Collection Products include: Amicable and Legal Collections, Invoice Checking, Demand Letters and Insolvency Services. ABOUT US | ATRADIUS COLLECTIONS About us. "The relationship and service levels provided by Atradius are second to none. Atradius fully understands our business needs and requirements." Vishnu Gopie, General Manager, Credit & AR, LG Electronics LTD. Scroll to next section. Our position as one of the world’s leading commercial debt collection firms is rooted in ourcommitment
HOW TO CONDUCT A RECEIVABLES RISK ASSESSMENT Download the Risk Assessment Guide. 1. Receivables structure. Analyze the receivables structure and establish a risk profile according to customer groups, size and spread. 2. Potential exposures. Pay attention to potential exposures by evaluating debtor security arrangements and potential insolvency repercussions. 3.MISSION AND VISION
CONTACT US | ATRADIUS COLLECTIONS We have a presence in over 30 countries. If you would like to speak with one of our experts about your business to business collection requirements, contact our office location in your country. COUNTRY REPORT SOUTH AFRICA 2021 While reviving the economy is the main challenge, political support for reforms has increased. The main challenge ahead for the government is to revive the economy after the massive adverse impact of the pandemic on South Africa. 8 TIPS FOR YOUR ACCOUNTS RECEIVABLES MANAGEMENT 8 Tips for managing your accounts receivables. Solve your accounts receivables issues and get your customers paying on time! Due to their limited budget, small companies may only be able to make the majority of their purchases on credit. By selling more on credit, small enterprises could have a competitive edge over companies that don’tsell
TOP 5 LATE PAYMENT EXCUSES AND HOW TO DEAL WITH THEM 4. The computer is down. Ask how often these problems occur and how long faults usually last. If this is a genuine problem, they ought to be willing to send a manual cheque. 5. We are waiting for payment from a large customer. Ask the name and the address of the debtor and when they expect payment. this debt. COMMERCIAL DEBT COLLECTION SERVICES Every client of Atradius Collections is assigned with a dedicated Account Manager. In addition to providing a single point of contact to support you in your journey through the debt collection process, I help co-ordinate the Atradius Collection services to make sure we optimise our approach for you. B2B DEBT COLLECTION SERVICES Through this Handbook, Atradius Collections supports your business by providing vital information to guide you in selecting the right approach to international debt collection. We offer specific debt collection approaches with the high level of detail needed to navigatethe complexities of
CREDIT MANAGEMENT SERVICES Atradius Collections Commercial Debt Collection Products include: Amicable and Legal Collections, Invoice Checking, Demand Letters and Insolvency Services. ABOUT US | ATRADIUS COLLECTIONS About us. "The relationship and service levels provided by Atradius are second to none. Atradius fully understands our business needs and requirements." Vishnu Gopie, General Manager, Credit & AR, LG Electronics LTD. Scroll to next section. Our position as one of the world’s leading commercial debt collection firms is rooted in ourcommitment
HOW TO CONDUCT A RECEIVABLES RISK ASSESSMENT Download the Risk Assessment Guide. 1. Receivables structure. Analyze the receivables structure and establish a risk profile according to customer groups, size and spread. 2. Potential exposures. Pay attention to potential exposures by evaluating debtor security arrangements and potential insolvency repercussions. 3.MISSION AND VISION
CONTACT US | ATRADIUS COLLECTIONS We have a presence in over 30 countries. If you would like to speak with one of our experts about your business to business collection requirements, contact our office location in your country. COUNTRY REPORT SOUTH AFRICA 2021 While reviving the economy is the main challenge, political support for reforms has increased. The main challenge ahead for the government is to revive the economy after the massive adverse impact of the pandemic on South Africa. 8 TIPS FOR YOUR ACCOUNTS RECEIVABLES MANAGEMENT 8 Tips for managing your accounts receivables. Solve your accounts receivables issues and get your customers paying on time! Due to their limited budget, small companies may only be able to make the majority of their purchases on credit. By selling more on credit, small enterprises could have a competitive edge over companies that don’tsell
TOP 5 LATE PAYMENT EXCUSES AND HOW TO DEAL WITH THEM 4. The computer is down. Ask how often these problems occur and how long faults usually last. If this is a genuine problem, they ought to be willing to send a manual cheque. 5. We are waiting for payment from a large customer. Ask the name and the address of the debtor and when they expect payment. this debt. CONTACT INFORMATION FOR DEBTORS Atradius Collections B.V. – Canada. 1 Robert Speck Parkway, Suite No. 1430. Mississauga. Ontario. L4Z 3M3. Tel: +1 905 804 4229 Email: collections.canada@atradius.com Local bank number: TD CANDA TRUST , 100 city centre drive, Mississauga Ontario Canada L5B 2C9-FACTS AND FIGURES
Our global avg. success rate is 79,3%. This figure is based on closed cases in 2014-2016, which includes recovery of all amicable domestic debts of age between 30 and 180 days old and amounts between 500 and 100 000 Euro, excluding withdrawn and insolvency cases. Whether the debt is domestic or foreign, we have an extensive network of DEBT COLLECTIONS HANDBOOK Legal collections. An account of legal dunning procedures, which differ significantly per country. The International Debt Collections Handbook provides valuable insights into the rules, lawsuits, courts, bailiffs and enforcement measures in the legal debt collection process. Learn more. RECOUVREMENT DE CRÉANCES BTOB Atradius Collections : recouvrement de créances en France et l’international, de la simple relance commerciale au recouvrement amiable et judiciaire. GET AN OBLIGATION-FREE QUOTE As an experienced and professional debt collection service provider, we know that a proactive and sensitive approach often yields the best result. We strive to: Handle your requests well and with care. Settle debts in a timely manner. Retain the relationships you have built withyour customers.
WORKING AT ATRADIUS COLLECTIONS Sales Manager. Gestifatura S.A. part of Atradius Collections. 40 hours/week – Lisbon office. Our organisation. Atradius provides trade credit insurance, surety and collections services worldwide through a strategic presence in 50 countries. Atradius has access 3 REASONS WHY YOU SHOULD NOT WRITE OFF TRADE RECEIVABLES 1. You lose more than the written off amounts. Once you write off an account, it has a ripple effect on your entire business. It is not just the balance that is written off, it is the time of the marketing staff getting the deal, the time of the sales staff closing the deal, the time of the accounting staff recording the account, and the time SERV@NET, COLLECT@NET Login page. Our powerful systems allow you to manage your account, policies and activities with the minimum of fuss. The secure login provides you with password-protected access to the online tools. DEBTORS | ATRADIUS COLLECTIONS Find all the information you need about paying off your debts and Atradius Collections. For an overview of your debts and payments, please visit our portal Debtor@Net. We want to help you clear your debts. Prevent any further costs by paying the outstanding amountstoday.
ATRADIUS COLLECTIONS UK NEWS Atradius Collections UK News . As your strategic partner in accounts receivable management, we share the latest local news and insightswith you.
COMMERCIAL DEBT COLLECTION SERVICES Every client of Atradius Collections is assigned with a dedicated Account Manager. In addition to providing a single point of contact to support you in your journey through the debt collection process, I help co-ordinate the Atradius Collection services to make sure we optimise our approach for you. B2B DEBT COLLECTION SERVICES Through this Handbook, Atradius Collections supports your business by providing vital information to guide you in selecting the right approach to international debt collection. We offer specific debt collection approaches with the high level of detail needed to navigatethe complexities of
ABOUT US | ATRADIUS COLLECTIONS About us. "The relationship and service levels provided by Atradius are second to none. Atradius fully understands our business needs and requirements." Vishnu Gopie, General Manager, Credit & AR, LG Electronics LTD. Scroll to next section. Our position as one of the world’s leading commercial debt collection firms is rooted in ourcommitment
COMMERCIAL DEBT RECOVERY AGENCY Our debt collection approach. We take an amicable approach to recover your debts. That means: We aim to secure payment in an agreeable manner, without putting a strain on the relationships you have with your customers. The collection process can involve a brokered negotiation or a repayment plan. This will be discussed in the locallanguages of
HOW IT WORKS
The first occasion is when you place your debt collection case: we will send you an invoice regarding the introduction fee. This is a one-time fee per collection case. The second occasion is when your debt is recovered: we will send you an invoice regarding the success fee applied to the recovered amount. In both occasions, you can viewand
HOW TO CONDUCT A RECEIVABLES RISK ASSESSMENT Download the Risk Assessment Guide. 1. Receivables structure. Analyze the receivables structure and establish a risk profile according to customer groups, size and spread. 2. Potential exposures. Pay attention to potential exposures by evaluating debtor security arrangements and potential insolvency repercussions. 3. SERVICES FOR SAFE TRADE Atradius Collections Commercial Debt Collection Products include: Amicable and Legal Collections, Invoice Checking, Demand Letters and Insolvency Services. 8 TIPS FOR YOUR ACCOUNTS RECEIVABLES MANAGEMENT 8 Tips for managing your accounts receivables. Solve your accounts receivables issues and get your customers paying on time! Due to their limited budget, small companies may only be able to make the majority of their purchases on credit. By selling more on credit, small enterprises could have a competitive edge over companies that don’tsell
DEBTORS | ATRADIUS COLLECTIONS Find all the information you need about paying off your debts and Atradius Collections. For an overview of your debts and payments, please visit our portal Debtor@Net. We want to help you clear your debts. Prevent any further costs by paying the outstanding amountstoday.
ATRADIUS COLLECTIONS UK NEWS Atradius Collections UK News . As your strategic partner in accounts receivable management, we share the latest local news and insightswith you.
COMMERCIAL DEBT COLLECTION SERVICES Every client of Atradius Collections is assigned with a dedicated Account Manager. In addition to providing a single point of contact to support you in your journey through the debt collection process, I help co-ordinate the Atradius Collection services to make sure we optimise our approach for you. B2B DEBT COLLECTION SERVICES Through this Handbook, Atradius Collections supports your business by providing vital information to guide you in selecting the right approach to international debt collection. We offer specific debt collection approaches with the high level of detail needed to navigatethe complexities of
ABOUT US | ATRADIUS COLLECTIONS About us. "The relationship and service levels provided by Atradius are second to none. Atradius fully understands our business needs and requirements." Vishnu Gopie, General Manager, Credit & AR, LG Electronics LTD. Scroll to next section. Our position as one of the world’s leading commercial debt collection firms is rooted in ourcommitment
COMMERCIAL DEBT RECOVERY AGENCY Our debt collection approach. We take an amicable approach to recover your debts. That means: We aim to secure payment in an agreeable manner, without putting a strain on the relationships you have with your customers. The collection process can involve a brokered negotiation or a repayment plan. This will be discussed in the locallanguages of
HOW IT WORKS
The first occasion is when you place your debt collection case: we will send you an invoice regarding the introduction fee. This is a one-time fee per collection case. The second occasion is when your debt is recovered: we will send you an invoice regarding the success fee applied to the recovered amount. In both occasions, you can viewand
HOW TO CONDUCT A RECEIVABLES RISK ASSESSMENT Download the Risk Assessment Guide. 1. Receivables structure. Analyze the receivables structure and establish a risk profile according to customer groups, size and spread. 2. Potential exposures. Pay attention to potential exposures by evaluating debtor security arrangements and potential insolvency repercussions. 3. SERVICES FOR SAFE TRADE Atradius Collections Commercial Debt Collection Products include: Amicable and Legal Collections, Invoice Checking, Demand Letters and Insolvency Services. 8 TIPS FOR YOUR ACCOUNTS RECEIVABLES MANAGEMENT 8 Tips for managing your accounts receivables. Solve your accounts receivables issues and get your customers paying on time! Due to their limited budget, small companies may only be able to make the majority of their purchases on credit. By selling more on credit, small enterprises could have a competitive edge over companies that don’tsell
DEBTORS | ATRADIUS COLLECTIONS Find all the information you need about paying off your debts and Atradius Collections. For an overview of your debts and payments, please visit our portal Debtor@Net. We want to help you clear your debts. Prevent any further costs by paying the outstanding amountstoday.
ATRADIUS COLLECTIONS UK NEWS Atradius Collections UK News . As your strategic partner in accounts receivable management, we share the latest local news and insightswith you.
COMMERCIAL DEBT RECOVERY AGENCY Our debt collection approach. We take an amicable approach to recover your debts. That means: We aim to secure payment in an agreeable manner, without putting a strain on the relationships you have with your customers. The collection process can involve a brokered negotiation or a repayment plan. This will be discussed in the locallanguages of
ATRADIUS AGORA, COLLECT@NET, DEBTOR@NET, ATRADIUS ATRIUM Debtor@Net is an online portal enabling debtors to pay online 24/7 in a fast and efficient manner, in the currency of the contract, wherever they are located. Login to Debtor@Net.HOW IT WORKS
The first occasion is when you place your debt collection case: we will send you an invoice regarding the introduction fee. This is a one-time fee per collection case. The second occasion is when your debt is recovered: we will send you an invoice regarding the success fee applied to the recovered amount. In both occasions, you can viewand
ABOUT US | ATRADIUS COLLECTIONS Atradius Collections is a key holding company within the business, Atradius N.V. and works closely alongside our colleagues in Atradius Credit Insurance and Atradius Reinsurance. CONTACT US | ATRADIUS COLLECTIONS Please bear in mind that the price you see in your free quote is the maximum fee we charge when we recover 100% of your debt. In case we recover your debt partly, the fee will be reduced in proportion to thecollected amount.
GET AN OBLIGATION-FREE QUOTE As an experienced and professional debt collection service provider, we know that a proactive and sensitive approach often yields the best result. We strive to: Handle your requests well and with care. Settle debts in a timely manner. Retain the relationships you have built withyour customers.
TOP 5 LATE PAYMENT EXCUSES AND HOW TO DEAL WITH THEM 4. The computer is down. Ask how often these problems occur and how long faults usually last. If this is a genuine problem, they ought to be willing to send a manual cheque. 5. We are waiting for payment from a large customer. Ask the name and the address of the debtor and when they expect payment. this debt. FAQ | ATRADIUS COLLECTIONS This platform allows customers to: Get an obligation-free, instant quote on our amicable debt collection services. Become a client online in minutes. Access each collection case that is placed with us. View the status and actions taken in each case. Contact the professional collectors working on each case. ATRADIUS COLLECTIONS UK NEWS Disclaimer The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. COMMERCIAL DEBT COLLECTION SERVICES Get in touch with us. Name: Customer Service Australia. Tel: +61 2 9201 2186. Email: collections.au@atradius.com. Atradius is represented in many countries in various parts of the world. To see specific country office details, please select the country of your choice.COOKIE PERMISSION
You have accessed an Atradius website. By clicking on any functionality anywhere on this website, you agree you are explicitly and automatically giving us your consent to the use of cookies to store your information, including the first cookie that was created when you opened this website. For more information about the use of cookies or how to disable them, go to the cookie page.
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B2B Debt Collection. We are there to improve your cash flow, wherever you trade. Open for business worldwide. Scroll to next sectionOPEN FOR BUSINESS
ACCOUNTS RECEIVABLE SERVICES Have your accounts receivable managed the way you want, in your name. Your ledger and customers are in good hands with our 90+ years of experience in global credit management. We create an accounts receivable strategy that tackles your challenges most effectively. Whether you need support with a high number of invoices or with customers in different countries, we can build a solution that getsresults.
Scroll to next sectionPRODUCTS
AMICABLE DEBT COLLECTIONS We help you cultivate and retain positive working relationships with your customers by providing non-contentious solutions through our amicable debt collection services. OUTSOURCING ACCOUNTS RECEIVABLE Receiving payments on time can be challenging. Our outsourcing accounts receivable solution offers support where, when and how youneed it.
LEGAL COLLECTIONS
Atradius Legal Collections helps you take action against your debtor, wherever they are in the world. We provide professional advice, expected outcomes and access to a global network of lawyers.INSOLVENCY SERVICES
As a global debt collection firm with a worldwide network of lawyers and experienced professionals we are well placed to make claims on your behalf against bankrupt debtors wherever they are located.See all products
Scroll to next section ONLINE DEBT COLLECTION DOWNLOAD THE INTERNATIONAL DEBT COLLECTIONS HANDBOOK 2020 Get the 14th edition of the International Debt Collections Handbook, it now includes 50 countries! Through this Handbook, Atradius Collections supports your business by providing vital information to guide you in selecting the right approach to international debt collection. We offer specific debt collection approaches with the high level of detail needed to navigate the complexities of international debt. Scroll to next section GET SUPPORT FROM OUR EXPERT TEAM Our business is built on providing the very best level of support forour customers.
Use the tab and enter or arrow keys to move between tabs* Account Manager
* Customer Services
* Legal Collector
* Administrative Assistant* Collector
ACCOUNT MANAGER
Armand Hessels
Helping my customers is really motivating. WHAT YOU CAN EXPECT FROM AN ATRADIUS ACCOUNT MANAGER: Every client of Atradius Collections is assigned with a dedicated Account Manager. In addition to providing a single point of contact to support you in your journey through the debt collection process, I help co-ordinate the Atradius Collection services to make sure we optimise our approach for you. We can leverage information from our broad network of contacts and make you aware of current global marketsituations.
My core responsibility is maintain and develop relationship with customers and partners and to achieve tangible results. In addition to making sure you get your money as promptly and hassle-free as possible, I also help my clients manage their finances by minimising risk or write-offs. For example, I help identify where our support may yield positive results, as well as providing insight into debtprevention.
I take pride in getting to know my clients well. I pursue a practical approach, and work hard to build a relationship based on results as well as mutual respect and understanding. Being able to assist customers and improve their situation to me personally is really motivating. Going through this process in an international environment brings a lot of joy.CUSTOMER SERVICES
Yvette Gray
I would describe myself as problem solver. WHAT YOU CAN EXPECT FROM ATRADIUS CUSTOMER SERVICES: Our Sales and Client Relations Teams ensure the smooth running of our Key Accounts, from implementation through to ongoing service delivery. To develop relationships with my customers, I focus on trust and understanding. Customers trust me and my colleagues to understand their businesses, assess their needs and provide valuable advice and solutions to help them reduce outstanding accounts receivables and increase the efficiency of their current processes. Our Key Accounts come to Atradius to find a trusted partner to support their credit management process. Whether they operate in one or multiple countries, we’re able to provide our customers with a global service at a local level. My ultimate goal is to drive customer satisfaction, to ensure that business is repetitive and also profitable. The Atradius brand is important to me and I believe we should demonstrate our core values in every action we take. In a few words, I would describe myself as problem solver. I’m here to guide and assist my colleagues and create the environment forsuccess.
LEGAL COLLECTOR
Mark Niewold
My drive is to achieve good results for the client. WHAT YOU CAN EXPECT FROM AN ATRADIUS LEGAL EXPERT: As a trader you have the right to be paid for your goods and services. You have the law, and our team of in-house Lawyers and Partners, onyour side.
Cases that need to be resolved through litigation can be a complex, especially with disputes involving international trade, where it’s important to comply with local legislation. It’s my task to make sure your company is compliant with local laws, while maximising the results and providing you with complete oversight of costs. The advice we provide will vary from country to country and even case to case dependent on individual need. What remains constant, however, is our commitment to get to know your company and aims. We believe we can provide you with the best legal support if we work closely with you and build strong relationships focused on achieving your aims. My drive is to achieve good results for the client. This doesn’t always mean collecting the full 100 % as, sometimes it’s better for our client to reach a settlement where all parties are happy (even thedebtor).
ADMINISTRATIVE ASSISTANTMarit Freriks
I ensure that every communication is delivered. WHAT YOU CAN EXPECT FROM AN ATRADIUS ADMINISTRATIVE ASSISTANT: Our team of Administrative Assistants make sure that all of our client accounts run smoothly. As a business-to-business debt collection agency, we receive a large inflow of correspondence and contact requests. My role is to ensure that nothing is overlooked and every communication is delivered to the right person and promptly actedupon.
For the quick follow up of collections activities, it’s crucial that we allocate the right documents and evidence to your cases. My day-to-day administrative work may include: * Supporting the processing of new cases * Answering or redirecting phone queries * Processing mail and ensuring the despatch of letters and otherdocuments
* Managing case details and checking on attachments * Digitizing hard copy documents to facilitate speedy communication Our role is vital in optimising our colleagues’ work and making sure there are no delays in processing administration for our clients.COLLECTOR
Atradius Debt Collector WHAT YOU CAN EXPECT FROM AN ATRADIUS COLLECTOR: Atradius Collectors are responsible for coordinating the debt collection process. We are usually based in the region of the debtor and are proactive in maximizing the amount of debt we collect. My primary focus is to build a relationship with my clients, treating them with respect and making them feel comfortable so that I can maximise my support by becoming a trusted partner. This includes responding promptly to their queries, anticipating their needs and being a good listener. Scroll to next section POWER YOUR BUSINESS WITH INSIGHTS GLOBAL ECONOMIC OUTLOOK - FEBRUARY 2021Economic Outlook
* Algeria,
* Angola,
* Argentina,
* Australia,
* Austria,
* Bangladesh,
* Belgium,
* Brazil,
* Bulgaria,
* Canada,
* Chile,
* China,
* Colombia,
* Costa Rica,
* Croatia,
* Cyprus,
* Czech Republic,
* Denmark,
* Egypt,
* Estonia,
* Finland,
* France,
* Germany,
* Greece,
* Hong Kong SAR,
* Hungary,
* Iceland,
* India,
* Indonesia,
* Iran,
* Ireland,
* Italy,
* Japan,
* Jordan,
* Kenya,
* Kuwait,
* Latvia,
* Lithuania,
* Luxembourg,
* Malaysia,
* Mexico,
* Morocco,
* Netherlands,
* New Zealand,
* Norway,
* Panama,
* Peru,
* Philippines,
* Poland,
* Portugal,
* Romania,
* Russia,
* Saudi Arabia,
* Singapore,
* Slovakia,
* Slovenia,
* South Africa,
* South Korea,
* Spain,
* Sweden,
* Switzerland,
* Taiwan,
* Tanzania,
* Thailand,
* Tunisia,
* Turkey,
* United Arab Emirates,* USA,
* United Kingdom,
* Vietnam
* General economic
4th February 2021
As several vaccines have been approved and are being rolled out, we expect the global economy to rebound in 2021 Use the tab and enter or arrow keys to move between tabs* Reports
* events
REPORTS
* Country Report Italy - June 20213rd June 2021
* Climate change and its impact on country risk27th May 2021
* Country Report Germany - May 202127th May 2021
* Country Report South Africa - May 202126th May 2021
* Country Report Chile - May 202111th May 2021
EVENTS
Read all reports
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client_relations_global@atradius.com Atradius is represented in many countries in various parts of the world. To see specific country office details, please select the country of your choiceContact Us
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Atradius Collections 1999 - 2020A company of
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The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made informationherein.
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