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CENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
CENTURYLINK EMAIL LOGIN OPTIONS By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off.CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. SELECT A SERVICE TO BEGIN By inputting your account information and clicking the "Continue" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. TO ACTIVATE TO CANCEL *72 *73 To activate *72 After you hear a second dial tone, dial the number you want your calls forwarded to. Wait for someone to answer, then hang up. Please refer to the back for more detailed instructions. CENTURYLINK INTELLIGENT DESKTOP Intelligent Desktop v4.4.001.0654. Intelligent Desktop v4.4.001.0654 RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Discover CenturyLink residential home internet services. Find high-speed internet, local and long distance home phone services, TV, and special bundle offers.CENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
CENTURYLINK EMAIL LOGIN OPTIONS By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off.CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. SELECT A SERVICE TO BEGIN By inputting your account information and clicking the "Continue" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. TO ACTIVATE TO CANCEL *72 *73 To activate *72 After you hear a second dial tone, dial the number you want your calls forwarded to. Wait for someone to answer, then hang up. Please refer to the back for more detailed instructions. CENTURYLINK INTELLIGENT DESKTOP Intelligent Desktop v4.4.001.0654. Intelligent Desktop v4.4.001.0654 CONTACT US: SALES, CUSTOMER SERVICE, REPAIR Monday - Friday 8 am - 6 pm Local time. Customers using a TTY device may contact the phone number on this page for assistance. Existing Customer Account and Tech Support. Para Asistencia en Español, opcion 9. See contact info. Close. Account and Tech Support. 800-201-4099. Monday - Friday 8 am -FIBER INTERNET
Maximum download/upload speed of up to 940 Mbps via a wired connection. Prepay required. Additional taxes, fees, and surcharges apply. Offer Details. CenturyLink Fiber Optic Internet gives you the. housepower™ to fuel your digital world. With speeds up to 940 Mbps, now you can do more than you ever thought possible. HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
COVID-19 FAQS
Learn more about our well-being focused approach to care for people and our business amid COVID-19 (Coronavirus) PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off. GETTING STARTED WITH STREAMING TV Plug in your device and follow the step-by-step instructions to get it connected to the internet, usually through your home WiFi network. Now there’s just one final but important step: getting set up with one or more streaming services. For any streaming service that is not on your smart TV or device, you’ll need to download it yourself.CENTURYLINK
CenturyLink's Center for Customers with Disabilities assists TTY users in setting up their Voice Mail accounts, features and preferences. Once you have elected to add CenturyLink Voice Mail Service to your CenturyLink local service, please contact the Center for Customerswith Disabilities.
HOW TO ADD A SECOND INTERNET LINE Ways to use a second line. Working or schooling from home — keep other devices connected on the separate line. Gaming – game without sharing bandwidth with other activities for the best performance. Streaming – dedicate a line for watching your favorite shows and movies anytime to reduce buffering. Roommates – get a separate linefor
PERSONAL TECHPRO
Personal TechPro from Assurant provides smart support for smart homes. Learn more about the benefits of this support product and how to useit.
HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label. RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Discover CenturyLink residential home internet services. Find high-speed internet, local and long distance home phone services, TV, and special bundle offers.CENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
Learn about the Emergency Broadband Benefit Program (EBB), which provides temporary assistance with monthly internet service for qualifying low-income households. CenturyLink is an approved provider for the Emergency Broadband program. Get relief on your internet bill. RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
CENTURYLINK EMAIL LOGIN OPTIONS By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. WHAT TO DO ABOUT A WEAK SECURITY NOTICE By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
TO ACTIVATE TO CANCEL *72 *73 To activate *72 After you hear a second dial tone, dial the number you want your calls forwarded to. Wait for someone to answer, then hang up. Please refer to the back for more detailed instructions. CENTURYLINK INTELLIGENT DESKTOP Intelligent Desktop v4.4.001.0654. Intelligent Desktop v4.4.001.0654 RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Discover CenturyLink residential home internet services. Find high-speed internet, local and long distance home phone services, TV, and special bundle offers.CENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
Learn about the Emergency Broadband Benefit Program (EBB), which provides temporary assistance with monthly internet service for qualifying low-income households. CenturyLink is an approved provider for the Emergency Broadband program. Get relief on your internet bill. RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
CENTURYLINK EMAIL LOGIN OPTIONS By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. WHAT TO DO ABOUT A WEAK SECURITY NOTICE By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
TO ACTIVATE TO CANCEL *72 *73 To activate *72 After you hear a second dial tone, dial the number you want your calls forwarded to. Wait for someone to answer, then hang up. Please refer to the back for more detailed instructions. CENTURYLINK INTELLIGENT DESKTOP Intelligent Desktop v4.4.001.0654. Intelligent Desktop v4.4.001.0654 CONTACT US: SALES, CUSTOMER SERVICE, REPAIR Monday - Friday 8 am - 6 pm Local time. Customers using a TTY device may contact the phone number on this page for assistance. Existing Customer Account and Tech Support. Para Asistencia en Español, opcion 9. See contact info. Close. Account and Tech Support. 800-201-4099. Monday - Friday 8 am -FIBER INTERNET
Maximum download/upload speed of up to 940 Mbps via a wired connection. Prepay required. Additional taxes, fees, and surcharges apply. Offer Details. CenturyLink Fiber Optic Internet gives you the. housepower™ to fuel your digital world. With speeds up to 940 Mbps, now you can do more than you ever thought possible.COVID-19 FAQS
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off.CENTURYLINK
CenturyLink's Center for Customers with Disabilities assists TTY users in setting up their Voice Mail accounts, features and preferences. Once you have elected to add CenturyLink Voice Mail Service to your CenturyLink local service, please contact the Center for Customerswith Disabilities.
PERSONAL TECHPRO
Personal TechPro from Assurant provides smart support for smart homes. Learn more about the benefits of this support product and how to useit.
GETTING STARTED WITH STREAMING TV Plug in your device and follow the step-by-step instructions to get it connected to the internet, usually through your home WiFi network. Now there’s just one final but important step: getting set up with one or more streaming services. For any streaming service that is not on your smart TV or device, you’ll need to download it yourself.WIFI EXTENDERS
Simply give us a call at 800-244-1111 and a Customer Care Representative will be happy to help you order the WiFi Extender Kit. The current price for the full G.hn WiFi/Ethernet Extender kit is $99, plus taxes and $4.95 for shipping. There is no installation fee, as this is a self-installed device. HOW TO ADD A SECOND INTERNET LINE Ways to use a second line. Working or schooling from home — keep other devices connected on the separate line. Gaming – game without sharing bandwidth with other activities for the best performance. Streaming – dedicate a line for watching your favorite shows and movies anytime to reduce buffering. Roommates – get a separate linefor
TO ACTIVATE TO CANCEL *72 *73 To activate *72 After you hear a second dial tone, dial the number you want your calls forwarded to. Wait for someone to answer, then hang up. Please refer to the back for more detailed instructions. RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Card issued by MetaBank ®, N.A., Member FDIC. $49 /MO for all speeds up to 100 Mbps. All speeds up to 100 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available atCENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. CONSUMER ASSISTANCE PROGRAMS The Emergency Broadband Benefit (EBB) is a temporary federal program that provides a monthly discount to qualifying households for internet service. If you qualify for Lifeline, you automatically qualify for EBB, but you'll still need to complete the CenturyLink application PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off. HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15 HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label. RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Card issued by MetaBank ®, N.A., Member FDIC. $49 /MO for all speeds up to 100 Mbps. All speeds up to 100 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available atCENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off. CONSUMER ASSISTANCE PROGRAMS The Emergency Broadband Benefit (EBB) is a temporary federal program that provides a monthly discount to qualifying households for internet service. If you qualify for Lifeline, you automatically qualify for EBB, but you'll still need to complete the CenturyLink applicationCENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label.LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15HOME PHONE SERVICE
Features. Unlimited Home Phone service comes packed with features, including: call waiting, caller ID, call waiting. ID, voice mail, 3-way calling, call rejection, call forwarding, call return, anonymous call rejection, speed. call, busy redial. *Not all features are available in all markets.COVID-19 FAQS
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
INTERNET SPEED TEST
To check internet speed to the modem/router, plug your computer directly into your modem with an Ethernet cable, then run the test on that computer. Run the internet speed test a few times. The speed test is a snapshot of your upload and download service speeds at one point in time. We recommend running the test multiple times and at different PREPAID INTERNET ACCOUNT Note: Prepaid customers must use a debit or credit card to make their automatic monthly payment. Other payment types, such as checking transfer, are not enabled for this type of account. Step 1: Click on the "Update My Payment Method" button. Step 2: Enter a new debit or credit card and click on "Save". Change your account notificationsettings.
PERSONAL TECHPRO
Personal TechPro from Assurant provides smart support for smart homes. Learn more about the benefits of this support product and how to useit.
GETTING STARTED WITH STREAMING TV Plug in your device and follow the step-by-step instructions to get it connected to the internet, usually through your home WiFi network. Now there’s just one final but important step: getting set up with one or more streaming services. For any streaming service that is not on your smart TV or device, you’ll need to download it yourself. INTERNET OR PHONE SERVICE NOT WORKING? CHECK FOR OUTAGES You can also access the Service Troubleshooter if you're already logged into My CenturyLink. Click on the link located under the My Products tab (see image to the right). This will autofill your account information and run the troubleshooter for you. If there is an area outage. If an outage is found, the Service Troubleshooter will displaya
HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label. HOW TO UPDATE MODEM FIRMWARE Admin Username and Password. 4. Select "Utilities." 5. Select "Upgrade Firmware" in the left sidebar. 6. Check the "Upgrade Status" area: If it says Upgrade Firmware, proceed to step 7 to upgrade the firmware. If it says Firmware is up to date or N/A, you don't need to update. AD PASSWORD CHANGE TOOL AD Password Change Tool - Login. If you have any problems using this site, please contact the Help Desk at 1-877-828-4357. RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Card issued by MetaBank ®, N.A., Member FDIC. $49 /MO for all speeds up to 100 Mbps. All speeds up to 100 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available atCENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off. CONSUMER ASSISTANCE PROGRAMS The Emergency Broadband Benefit (EBB) is a temporary federal program that provides a monthly discount to qualifying households for internet service. If you qualify for Lifeline, you automatically qualify for EBB, but you'll still need to complete the CenturyLink applicationCENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label.LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15 RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Card issued by MetaBank ®, N.A., Member FDIC. $49 /MO for all speeds up to 100 Mbps. All speeds up to 100 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available atCENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. CONSUMER ASSISTANCE PROGRAMS The Emergency Broadband Benefit (EBB) is a temporary federal program that provides a monthly discount to qualifying households for internet service. If you qualify for Lifeline, you automatically qualify for EBB, but you'll still need to complete the CenturyLink application PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off. HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15 HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label.HOME PHONE SERVICE
Features. Unlimited Home Phone service comes packed with features, including: call waiting, caller ID, call waiting. ID, voice mail, 3-way calling, call rejection, call forwarding, call return, anonymous call rejection, speed. call, busy redial. *Not all features are available in all markets.COVID-19 FAQS
By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
INTERNET SPEED TEST
To check internet speed to the modem/router, plug your computer directly into your modem with an Ethernet cable, then run the test on that computer. Run the internet speed test a few times. The speed test is a snapshot of your upload and download service speeds at one point in time. We recommend running the test multiple times and at different PREPAID INTERNET ACCOUNT Note: Prepaid customers must use a debit or credit card to make their automatic monthly payment. Other payment types, such as checking transfer, are not enabled for this type of account. Step 1: Click on the "Update My Payment Method" button. Step 2: Enter a new debit or credit card and click on "Save". Change your account notificationsettings.
PERSONAL TECHPRO
Personal TechPro from Assurant provides smart support for smart homes. Learn more about the benefits of this support product and how to useit.
GETTING STARTED WITH STREAMING TV Plug in your device and follow the step-by-step instructions to get it connected to the internet, usually through your home WiFi network. Now there’s just one final but important step: getting set up with one or more streaming services. For any streaming service that is not on your smart TV or device, you’ll need to download it yourself. INTERNET OR PHONE SERVICE NOT WORKING? CHECK FOR OUTAGES You can also access the Service Troubleshooter if you're already logged into My CenturyLink. Click on the link located under the My Products tab (see image to the right). This will autofill your account information and run the troubleshooter for you. If there is an area outage. If an outage is found, the Service Troubleshooter will displaya
HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label. HOW TO UPDATE MODEM FIRMWARE Admin Username and Password. 4. Select "Utilities." 5. Select "Upgrade Firmware" in the left sidebar. 6. Check the "Upgrade Status" area: If it says Upgrade Firmware, proceed to step 7 to upgrade the firmware. If it says Firmware is up to date or N/A, you don't need to update. AD PASSWORD CHANGE TOOL AD Password Change Tool - Login. If you have any problems using this site, please contact the Help Desk at 1-877-828-4357. RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Card issued by MetaBank ®, N.A., Member FDIC. $49 /MO for all speeds up to 100 Mbps. All speeds up to 100 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available atCENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off. CONSUMER ASSISTANCE PROGRAMS The Emergency Broadband Benefit (EBB) is a temporary federal program that provides a monthly discount to qualifying households for internet service. If you qualify for Lifeline, you automatically qualify for EBB, but you'll still need to complete the CenturyLink applicationCENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label.LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15 RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Card issued by MetaBank ®, N.A., Member FDIC. $49 /MO for all speeds up to 100 Mbps. All speeds up to 100 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available atCENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off. CONSUMER ASSISTANCE PROGRAMS The Emergency Broadband Benefit (EBB) is a temporary federal program that provides a monthly discount to qualifying households for internet service. If you qualify for Lifeline, you automatically qualify for EBB, but you'll still need to complete the CenturyLink applicationCENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label.LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15HOME PHONE SERVICE
Features. Unlimited Home Phone service comes packed with features, including: call waiting, caller ID, call waiting. ID, voice mail, 3-way calling, call rejection, call forwarding, call return, anonymous call rejection, speed. call, busy redial. *Not all features are available in all markets. WELCOME TO THE MY CENTURYLINK APP The My CenturyLink app puts your network, privacy, and security in the palm of your hand so you can control it on the go. If playback doesn't begin shortly, try restarting your device. Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.INTERNET SPEED TEST
To check internet speed to the modem/router, plug your computer directly into your modem with an Ethernet cable, then run the test on that computer. Run the internet speed test a few times. The speed test is a snapshot of your upload and download service speeds at one point in time. We recommend running the test multiple times and at different PREPAID INTERNET ACCOUNT Note: Prepaid customers must use a debit or credit card to make their automatic monthly payment. Other payment types, such as checking transfer, are not enabled for this type of account. Step 1: Click on the "Update My Payment Method" button. Step 2: Enter a new debit or credit card and click on "Save". Change your account notificationsettings.
INTERNET OR PHONE SERVICE NOT WORKING? CHECK FOR OUTAGES You can also access the Service Troubleshooter if you're already logged into My CenturyLink. Click on the link located under the My Products tab (see image to the right). This will autofill your account information and run the troubleshooter for you. If there is an area outage. If an outage is found, the Service Troubleshooter will displaya
PERSONAL TECHPRO
Personal TechPro from Assurant provides smart support for smart homes. Learn more about the benefits of this support product and how to useit.
HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label. HOW TO UPDATE MODEM FIRMWARE Admin Username and Password. 4. Select "Utilities." 5. Select "Upgrade Firmware" in the left sidebar. 6. Check the "Upgrade Status" area: If it says Upgrade Firmware, proceed to step 7 to upgrade the firmware. If it says Firmware is up to date or N/A, you don't need to update. GREENWAVE C4000 MODEM USER GUIDE Features of the Greenwave C4000 (all versions) Secure WiFi compatible. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11 ax (backwards compatible with 802.11 a/b/g/n/ac) Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Single LED status light. AD PASSWORD CHANGE TOOL AD Password Change Tool - Login. If you have any problems using this site, please contact the Help Desk at 1-877-828-4357. RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Discover CenturyLink residential home internet services. Find high-speed internet, local and long distance home phone services, TV, and special bundle offers.CENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
INTERNET SPEED TEST
To check internet speed to the modem/router, plug your computer directly into your modem with an Ethernet cable, then run the test on that computer. Run the internet speed test a few times. The speed test is a snapshot of your upload and download service speeds at one point in time. We recommend running the test multiple times and at different RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off.CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label.LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15 CENTURYLINK INTELLIGENT DESKTOP Sorry Your connection has ended. Click to reconnect. Reconnect RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE Discover CenturyLink residential home internet services. Find high-speed internet, local and long distance home phone services, TV, and special bundle offers.CENTURYLINK
Enter your username and password to access your CenturyLink account. Set up paperless billing as well as single or recurring payments.CENTURYLINK
CenturyLink is proud to be an approved internet provider for the Emergency Broadband Benefit Program. This new, temporary federal program was announced on May 12, 2021 as part of a COVID stimulus package. Eligible households can receive up to $50 per month (up to $75 per month for households on Tribal Lands) towards broadbandservice.
INTERNET SPEED TEST
To check internet speed to the modem/router, plug your computer directly into your modem with an Ethernet cable, then run the test on that computer. Run the internet speed test a few times. The speed test is a snapshot of your upload and download service speeds at one point in time. We recommend running the test multiple times and at different RETURN SHIPPING LABEL REQUEST Receive a prepaid return shipping label through USPS First Class Mail. CenturyLink offers support for all of your return shipping andpackaging needs.
PAPERLESS BILLING SIGN-UP Sign in to the My CenturyLink app on your smartphone. Once you've signed in, select My Bill from the main navigation bar at the bottom of the screen.. In the Billing Preferences section of the screen, click the toggle that says "Paperless Bills."If the toggle is green, then paperless billing is turned on. If the toggle is gray, that means that paperless billing is turned off.CENTURYLINK
CenturyLink quick bill payment provides a safe, secure online alternative to mailing in your bill payment each month. HOW TO RETURN A CENTURYLINK MODEM Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded. Close the box with strong packaging tape, and cover or remove all markings and previous shipping labels on the outside of the box. Click below to print your return label.LUMEN BIDMASTER
Please Login; Username: Password: Copyright © 2020 Lumen All Rights Reserved. ver: 05.16.15 CENTURYLINK INTELLIGENT DESKTOP Sorry Your connection has ended. Click to reconnect. Reconnect CONTACT US: SALES, CUSTOMER SERVICE, REPAIR Monday - Friday 8 am - 6 pm Local time. Customers using a TTY device may contact the phone number on this page for assistance. Existing Customer Account and Tech Support. Para Asistencia en Español, opcion 9. See contact info. Close. Account and Tech Support. 800-201-4099. Monday - Friday 8 am - HOW TO TRANSFER SERVICE WHEN MOVING 20X faster upload speed than cable*. Free modem and installation – $299 value! $ 65 /MO. For speeds up to 940 Mbps. Speed may not be available in your area. Rate requires paperless billing. Additional taxes, fees, and surcharges apply. *Comparison, as of 1/28/21, based on CenturyLink fiber technology with wired upload speeds of up to 940Mbps
CENTURYLINK EMAIL LOGIN OPTIONS By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products andservices.
PREPAID INTERNET ACCOUNT Note: Prepaid customers must use a debit or credit card to make their automatic monthly payment. Other payment types, such as checking transfer, are not enabled for this type of account. Step 1: Click on the "Update My Payment Method" button. Step 2: Enter a new debit or credit card and click on "Save". Change your account notificationsettings.
NEWEST CENTURYLINK MODEMS Zyxel. C1100Z. C2100Z. FR1000Z. PK5001Z. List updated 01/2021. Get answers to more modem questions and view a detailed table of specifications for CenturyLink compatible modems. If you're ready for an upgrade, contact us to purchase or lease a new modem. INTERNET OR PHONE SERVICE NOT WORKING? CHECK FOR OUTAGES You can also access the Service Troubleshooter if you're already logged into My CenturyLink. Click on the link located under the My Products tab (see image to the right). This will autofill your account information and run the troubleshooter for you. If there is an area outage. If an outage is found, the Service Troubleshooter will displaya
TO ACTIVATE TO CANCEL *72 *73 To activate *72 After you hear a second dial tone, dial the number you want your calls forwarded to. Wait for someone to answer, then hang up. Please refer to the back for more detailed instructions. WHERES MY TECHNICIAN Phone Number will be the first 10 digits of your account number or the 10 digit CenturyLink provided phone number.. Account Number will be the 9, 11 or 13-digit number in the upper corner of your CenturyLink bill or online portal.CENTURYLINK REPAIR
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WE APOLOGIZE FOR THE INCONVENIENCE. THIS PRODUCT IS CURRENTLY NOT AVAILABLE IN YOUR AREA. Continue to view these CenturyLink products:DIRECTV®
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PRICE FOR LIFE
CENTURYLINK INTERNET Best offers are online!Get a
CENTURYLINK INTERNET WITH PRICE FOR LIFE $100VISA® PREPAID CARD^ Keep your rate for as long as you keep your plan. when you get 100 Mbps^
Reward Card offer available on new Internet service order, 100M - 140M speeds. Restrictions apply. See Details.
Card issued by MetaBank®, N.A., Member FDIC. $49 /MO for all speeds up to 100 Mbps All speeds up to 100 Mbps Speed may not be available in your area. RATE REQUIRES PAPERLESS BILLING. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available at your home (max speed is up to 100 Mbps).Offer Details.
Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available at your home (max speed is up to 100 Mbps). Offer Details.
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PRICE FOR LIFE
CENTURYLINK INTERNET Best offers are online!Get a
CENTURYLINK INTERNET WITH PRICE FOR LIFE$100
VISA® PREPAID CARD^ Keep your rate for as long as you keep your plan. when you get 100 Mbps^
Reward Card offer available on new Internet service order, 100M - 140M speeds. Restrictions apply. See Details.
Card issued by MetaBank®, N.A., Member FDIC. $49 /MO All speeds up to 100 Mbps All speeds up to 100 Mbps for all speeds up to 100 Mbps Speed may not be available in your area. RATE REQUIRES PAPERLESS BILLING. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available at your home (max speed is up to 100 Mbps).Offer Details.
Rate requires paperless billing. Additional taxes, fees, and surcharges apply. Get the fastest Internet speed available at your home (max speed is up to 100 Mbps). Offer Details.
CENTURYLINK INTERNET CENTURYLINK FIBER INTERNET Work from home and attend class virtuallyGet a
FIBER GIGABIT
$200VISA® PREPAID CARD^ Online only — Free modem and installation when you get 940 Mbps^
New customers only. Restrictions apply. See Details.
Card issued by MetaBank®, N.A., Member FDIC. $65 $60 /MO for speeds up to 940 MbpsFREE modem
FREE installation
$299 value
Speed may not be available in your area. RATE REQUIRES PAPERLESS BILLING. Additional taxes, fees, and surcharges apply. Offer Details. Speed may not be available in your area. RATE REQUIRES PAPERLESS BILLING. Additional taxes, fees, and surcharges apply. Offer Details. Speed may not be available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection. Prepay required. Additional taxes, fees, and surcharges apply. Offer Details.
CENTURYLINK INTERNET CENTURYLINK FIBER INTERNET Work from home and attend class virtuallyGet a
FIBER GIGABIT
$200
VISA® PREPAID CARD^ Online only — Free modem and installation when you get 940 Mbps^
New customers only. Restrictions apply. See Details.
Card issued by MetaBank®, N.A., Member FDIC.$65 $60 /MO 85
for speeds up to 940 MbpsFREE modem
FREE installation
$299 value
Speed may not be available in your area. RATE REQUIRES PAPERLESS BILLING. Additional taxes, fees, and surcharges apply. Offer Details. Speed may not be available in your area. RATE REQUIRES PAPERLESS BILLING. Additional taxes, fees, and surcharges apply. Offer Details. Speed may not be available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection. Prepay required. Additional taxes, fees, and surcharges apply. Offer Details.
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Service may not be available in your area. Offer Details. RESIDENTIAL SERVICES: HOME INTERNET, TV, & PHONE GET THE ULTIMATE BUNDLE.* Fast Internet
* Reliable Home Phone To order Internet with Home Phone service, simply chat with a CenturyLink representative.Chat Now
Service may not be available in your area. Offer Details.ACCESSORIES
SHOP ACCESSORIES
Expand your CenturyLink entertainment & experiences Your smart-home will come to life with WiFi range extenders, security doorbells and cameras, work-from-home or learning technology, streaming TV devices, and more. See DetailsShop Accessories
ACCESSORIES
SHOP ACCESSORIES
Expand your CenturyLink entertainment & experiences Your smart-home will come to life with WiFi range extenders, security doorbells and cameras, work-from-home or learning technology, streaming TV devices, and more. See DetailsShop Accessories
CENTURYLINK® SMART HOMECENTURYLINK®
SMART HOME
Home Automation,
Powered By Your High‐Speed Internet$34
99
/MO
for 36 months
Call 800-256-3352
for a Free Consultation.Learn More
Rate requires High-Speed Internet and 3-year contract*. Activation, installation, and equipment fees apply. Rate excludes taxes and fees.Offer Details.
CENTURYLINK® SMART HOME CENTURYLINK® SMART HOME Home Automation, Powered By Your High‐Speed Internet$34
99
/MO
for 36 months
Call 800-256-3352
for a Free Consultation. Rate requires High-Speed Internet and 3-year contract*. Activation, installation, and equipment fees apply. Rate excludes taxes and fees.Offer Details.
Learn More
CENTURYLINK INTERNET CENTURYLINK FIBER INTERNET GOOD TO SEE YOU AGAIN! Speeds up to are available at your home Best offers are online — Free modem and installation $299 Value Taxes applyPrice for Life
Keep your rate for as long as you keep your plan CENTURYLINK INTERNET CENTURYLINK FIBER INTERNET GOOD TO SEE YOU AGAIN! Speeds up to are available at your home Best offers are online — Free modem and installation $299 value Taxes applyPrice for Life
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INTERNET SERVICE
EXPERIENCE RELIABLE, SECURE INTERNET. With CenturyLink Internet, you can choose from a wide range of available speeds that fit your online needs. CenturyLink is continually expanding its Fiber Gigabit Internet network that can deliver Internet speeds up to 940 Mbps (Speed may not be available in your area). Plus you can connect multiple devices with super-fastin-home WiFi.
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Show Me Speeds In My Neighborhood Show Me Speeds In My Neighborhood CENTURYLINK COMPLETE WIFI POWERFUL WIFI COVERAGE FOR YOUR HOME Complete WiFi with features to exceed your WiFi expectations. * Wireless modem using standard technology, WiFi 6 * Control your home network with the My CenturyLink app * Built-in advanced security protection with Secure WiFi (included with most leased modems from CenturyLink) * Provides enough speed for multiple devices * 24/7 technical support Learn More Learn More About Secure WiFiLearn More
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