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the receiver.
BUSINESS ADVANTAGE PLUS SERVICE Welcome This training will help you get the most from your new Hosted PBX service. Service: FairPoint Hosted PBX - Business Advantage Plus Delivers: access to a wide variety of voice and web-based features Helps Users: be more effective and efficient in their day- to-dayactivities
CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supply(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) FAIRPOINT.COMWEB VIEW RIP-Resale ISDN-PRI RESALE ISDN-PRI USOCS DESCRIPTION USOC VT ME NH Mileage 1LDP1 X 1LDPZ Two B Channel Transfer 2BT 0-4 Miles 3LBNA 5-8 Miles 3LBNB 9-25 Miles AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance FAIRPOINT.COMCONTACT USCONSOLIDATED COMMUNICATIONSLOOKING FOR SOMETHING ELSEBUILD YOUR OWN PACKAGE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS ADVANTAGE PLUS SERVICE Welcome This training will help you get the most from your new Hosted PBX service. Service: FairPoint Hosted PBX - Business Advantage Plus Delivers: access to a wide variety of voice and web-based features Helps Users: be more effective and efficient in their day- to-dayactivities
CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supply(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) FAIRPOINT.COMWEB VIEW RIP-Resale ISDN-PRI RESALE ISDN-PRI USOCS DESCRIPTION USOC VT ME NH Mileage 1LDP1 X 1LDPZ Two B Channel Transfer 2BT 0-4 Miles 3LBNA 5-8 Miles 3LBNB 9-25 Miles AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers. CONTACT US | FAIRPOINT COMMUNICATIONS Have Us Call You . Please provide us with information to route your inquiry. We do our best to respond to online inquiries within 48 hours. Please allow extra time ifUPDATE MY PLAN
FairPoint Coverage Map. FairPoint coverage is available in the areas highlighted below. Visit our product pages to check availability andget
BUILD YOUR OWN PACKAGE Talk with a Representative. Complete this form so we can call you back to confirm service eligibility and place your order. We've saved the package you were interested in and ACCESSION DESKTOP COMMUNICATOR USER GUIDE Page 6 of 28 Accession Desktop Communicator User Guide Send Email-Click to establish an email window pre-populated with the contact’s saved email address. View Contact- Click to view currently programmed contact fields. Edit Contact- Click to expose all editable contact information fields.Edit as appropriate and click “Save” at the bottom, to keep your changes. WCP.FAIRPOINT.COM: WELCOME TO THE WHOLESALE CUSTOMER PORTAL Disclaimer: This system is solely for the use of Consolidated Communications customers, to inquire about and manage their accounts. Any other use is prohibited.(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls. ASR DARK FIBER TRANSPORT ORDERING GUIDE ASR Dark Fiber Transport Ordering Guide November 8, 2011 Page 5 ACCESS SERVICE REQUEST – ADMINISTRATION SECTION ASR Field Description QTYPopulate with
FAIRPOINT.COMCONTACT USBUILD YOUR OWN PACKAGEHOSTED PBXCURRENT OFFERSLOOKING FOR SOMETHING ELSE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. RESIDENTIAL TV, INTERNET & PHONE OFFERS Interested in residential TV, Phone or Internet services from FairPoint Communications? Visit us online today to view our currentoffers.
RESIDENTIAL SERVICES Residential Services | Fairpoint Communications. Home. Residential. jump_index. In order to provide you with the most relevant online tools, please tell us what type of customer you are: Residential. Small Business. Medium & Enterprise. Wholesale.RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account. AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
FAIRPOINT.COMCONTACT USBUILD YOUR OWN PACKAGEHOSTED PBXCURRENT OFFERSLOOKING FOR SOMETHING ELSE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. RESIDENTIAL TV, INTERNET & PHONE OFFERS Interested in residential TV, Phone or Internet services from FairPoint Communications? Visit us online today to view our currentoffers.
RESIDENTIAL SERVICES Residential Services | Fairpoint Communications. Home. Residential. jump_index. In order to provide you with the most relevant online tools, please tell us what type of customer you are: Residential. Small Business. Medium & Enterprise. Wholesale.RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account. AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account.UPDATE MY PLAN
FairPoint Coverage Map. FairPoint coverage is available in the areas highlighted below. Visit our product pages to check availability andget
LOOKING FOR SOMETHING ELSE? Consolidated Communications provides Internet speeds up to and these featured offers in your local area. Call to confirm eligibility at aspecific address.
LOOKING FOR SOMETHING ELSE? Thanks for your interest in Consolidated Communications service. Check your email for a special offer code and then call us at 1.888.601.7954 between 8 a.m. and 5 p.m. EST on Monday through Friday.1.844.YOUR.CCI
Please provide us with information to route your inquiry. We do our best to respond to online inquiries within 48 hours. Please allow extra time if you submit a message over the weekend or on a holiday. BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) WEBMAIL 6.0 USER GUIDE 8 1) Organize Inbox Layout The layout of the WebMail 6.0 Inbox interface is comprised of 3 Panels by default A) Mail Folders Panel: situated on the left of the screen. B) Mail Listing Panel: situated at the top right of the screen. C) Mail Preview Panel: situated at thebottom right of
BEWARE OF CALLS FROM AREA CODE 876 If you believe you or a family member may have been the victim of a scam from area code 876, or receive any suspicious calls, contact your local police department immediately.For more information visit www.bewareof876.com.Together we can help end this cycle of abuse. NATIVE AMERICAN LIFELINE PROGRAM APPLICATION Native American Lifeline Program Application In Oklahoma, FairPoint Communications participates in the Native American Lifeline Program which provides federal and state government FAIRPOINT.COMCONTACT USBUILD YOUR OWN PACKAGEHOSTED PBXCURRENT OFFERSLOOKING FOR SOMETHING ELSE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. RESIDENTIAL TV, INTERNET & PHONE OFFERS Interested in residential TV, Phone or Internet services from FairPoint Communications? Visit us online today to view our currentoffers.
RESIDENTIAL SERVICES Residential Services | Fairpoint Communications. Home. Residential. jump_index. In order to provide you with the most relevant online tools, please tell us what type of customer you are: Residential. Small Business. Medium & Enterprise. Wholesale.RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account. AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
FAIRPOINT.COMCONTACT USBUILD YOUR OWN PACKAGEHOSTED PBXCURRENT OFFERSLOOKING FOR SOMETHING ELSE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. RESIDENTIAL TV, INTERNET & PHONE OFFERS Interested in residential TV, Phone or Internet services from FairPoint Communications? Visit us online today to view our currentoffers.
RESIDENTIAL SERVICES Residential Services | Fairpoint Communications. Home. Residential. jump_index. In order to provide you with the most relevant online tools, please tell us what type of customer you are: Residential. Small Business. Medium & Enterprise. Wholesale.RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account. AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account.UPDATE MY PLAN
FairPoint Coverage Map. FairPoint coverage is available in the areas highlighted below. Visit our product pages to check availability andget
LOOKING FOR SOMETHING ELSE? Consolidated Communications provides Internet speeds up to and these featured offers in your local area. Call to confirm eligibility at aspecific address.
LOOKING FOR SOMETHING ELSE? Thanks for your interest in Consolidated Communications service. Check your email for a special offer code and then call us at 1.888.601.7954 between 8 a.m. and 5 p.m. EST on Monday through Friday.1.844.YOUR.CCI
Please provide us with information to route your inquiry. We do our best to respond to online inquiries within 48 hours. Please allow extra time if you submit a message over the weekend or on a holiday. BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) WEBMAIL 6.0 USER GUIDE 8 1) Organize Inbox Layout The layout of the WebMail 6.0 Inbox interface is comprised of 3 Panels by default A) Mail Folders Panel: situated on the left of the screen. B) Mail Listing Panel: situated at the top right of the screen. C) Mail Preview Panel: situated at thebottom right of
BEWARE OF CALLS FROM AREA CODE 876 If you believe you or a family member may have been the victim of a scam from area code 876, or receive any suspicious calls, contact your local police department immediately.For more information visit www.bewareof876.com.Together we can help end this cycle of abuse. NATIVE AMERICAN LIFELINE PROGRAM APPLICATION Native American Lifeline Program Application In Oklahoma, FairPoint Communications participates in the Native American Lifeline Program which provides federal and state government FAIRPOINT.COMCONTACT USCONSOLIDATED COMMUNICATIONSLOOKING FOR SOMETHING ELSEBUILD YOUR OWN PACKAGE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS ADVANTAGE PLUS SERVICE Welcome This training will help you get the most from your new Hosted PBX service. Service: FairPoint Hosted PBX - Business Advantage Plus Delivers: access to a wide variety of voice and web-based features Helps Users: be more effective and efficient in their day- to-dayactivities
AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance FAIRPOINT.COMWEB VIEW RIP-Resale ISDN-PRI RESALE ISDN-PRI USOCS DESCRIPTION USOC VT ME NH Mileage 1LDP1 X 1LDPZ Two B Channel Transfer 2BT 0-4 Miles 3LBNA 5-8 Miles 3LBNB 9-25 Miles CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supplyFID SPECIFICATION
SERVICE ORDER ACTIVITY NOTES: This FID is used following optional VLAN network feature USOCs, e.g., Q-Forwarding, Traffic Prioritization, which provide for customer management and monitoring of FAIRPOINT.COMCONTACT USCONSOLIDATED COMMUNICATIONSLOOKING FOR SOMETHING ELSEBUILD YOUR OWN PACKAGE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS ADVANTAGE PLUS SERVICE Welcome This training will help you get the most from your new Hosted PBX service. Service: FairPoint Hosted PBX - Business Advantage Plus Delivers: access to a wide variety of voice and web-based features Helps Users: be more effective and efficient in their day- to-dayactivities
AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance FAIRPOINT.COMWEB VIEW RIP-Resale ISDN-PRI RESALE ISDN-PRI USOCS DESCRIPTION USOC VT ME NH Mileage 1LDP1 X 1LDPZ Two B Channel Transfer 2BT 0-4 Miles 3LBNA 5-8 Miles 3LBNB 9-25 Miles CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supplyFID SPECIFICATION
SERVICE ORDER ACTIVITY NOTES: This FID is used following optional VLAN network feature USOCs, e.g., Q-Forwarding, Traffic Prioritization, which provide for customer management and monitoring of SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers. CONTACT US | FAIRPOINT COMMUNICATIONS Have Us Call You . Please provide us with information to route your inquiry. We do our best to respond to online inquiries within 48 hours. Please allow extra time ifUPDATE MY PLAN
FairPoint Coverage Map. FairPoint coverage is available in the areas highlighted below. Visit our product pages to check availability andget
BUILD YOUR OWN PACKAGE Talk with a Representative. Complete this form so we can call you back to confirm service eligibility and place your order. We've saved the package you were interested in and ACCESSION DESKTOP COMMUNICATOR USER GUIDE Page 6 of 28 Accession Desktop Communicator User Guide Send Email-Click to establish an email window pre-populated with the contact’s saved email address. View Contact- Click to view currently programmed contact fields. Edit Contact- Click to expose all editable contact information fields.Edit as appropriate and click “Save” at the bottom, to keep your changes. AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls. COMMPORTAL USER GUIDE Confidential Page 2 of 44 CommPortal User Guide Figure 1 - Login 2. Enter your 10-digit phone number 3. Enter your CommPortal password a. your starter Password will(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
FID SPECIFICATION
section - position. examples. s&e - fl. dms-100 i1 @@a/tn 732 555-1234/madn m p r or i1 @@a/tn 732 555-1234/madn s p r tone y 5 nprivate auto
FAIRPOINT.COMCONTACT USCONSOLIDATED COMMUNICATIONSLOOKING FOR SOMETHING ELSEBUILD YOUR OWN PACKAGE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS ADVANTAGE PLUS SERVICE Welcome This training will help you get the most from your new Hosted PBX service. Service: FairPoint Hosted PBX - Business Advantage Plus Delivers: access to a wide variety of voice and web-based features Helps Users: be more effective and efficient in their day- to-dayactivities
AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance FAIRPOINT.COMWEB VIEW RIP-Resale ISDN-PRI RESALE ISDN-PRI USOCS DESCRIPTION USOC VT ME NH Mileage 1LDP1 X 1LDPZ Two B Channel Transfer 2BT 0-4 Miles 3LBNA 5-8 Miles 3LBNB 9-25 Miles CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supplyFID SPECIFICATION
This FID is used following optional VLAN network feature USOCs, e.g., Q-Forwarding, Traffic Prioritization, which provide for customer management and monitoring of their Ethernet LAN. Note: Please refer to BR-751-000-150 for a complete description of a FID specification andits structure.
FAIRPOINT.COMCONTACT USCONSOLIDATED COMMUNICATIONSLOOKING FOR SOMETHING ELSEBUILD YOUR OWN PACKAGE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers. CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
BUSINESS ADVANTAGE PLUS SERVICE Welcome This training will help you get the most from your new Hosted PBX service. Service: FairPoint Hosted PBX - Business Advantage Plus Delivers: access to a wide variety of voice and web-based features Helps Users: be more effective and efficient in their day- to-dayactivities
AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance FAIRPOINT.COMWEB VIEW RIP-Resale ISDN-PRI RESALE ISDN-PRI USOCS DESCRIPTION USOC VT ME NH Mileage 1LDP1 X 1LDPZ Two B Channel Transfer 2BT 0-4 Miles 3LBNA 5-8 Miles 3LBNB 9-25 Miles CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supplyFID SPECIFICATION
This FID is used following optional VLAN network feature USOCs, e.g., Q-Forwarding, Traffic Prioritization, which provide for customer management and monitoring of their Ethernet LAN. Note: Please refer to BR-751-000-150 for a complete description of a FID specification andits structure.
SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers.UPDATE MY PLAN
FairPoint Coverage Map. FairPoint coverage is available in the areas highlighted below. Visit our product pages to check availability andget
BUILD YOUR OWN PACKAGE Talk with a Representative. Complete this form so we can call you back to confirm service eligibility and place your order. We've saved the package you were interested in and1.844.YOUR.CCI
Please provide us with information to route your inquiry. We do our best to respond to online inquiries within 48 hours. Please allow extra time if you submit a message over the weekend or on a holiday. ACCESSION DESKTOP COMMUNICATOR USER GUIDE Page 6 of 28 Accession Desktop Communicator User Guide Send Email-Click to establish an email window pre-populated with the contact’s saved email address. View Contact- Click to view currently programmed contact fields. Edit Contact- Click to expose all editable contact information fields.Edit as appropriate and click “Save” at the bottom, to keep your changes. COMMPORTAL USER GUIDE Confidential Page 2 of 44 CommPortal User Guide Figure 1 - Login 2. Enter your 10-digit phone number 3. Enter your CommPortal password a. your starter Password will AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls.(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
WEBMAIL 6.0 USER GUIDE 8 1) Organize Inbox Layout The layout of the WebMail 6.0 Inbox interface is comprised of 3 Panels by default A) Mail Folders Panel: situated on the left of the screen. B) Mail Listing Panel: situated at the top right of the screen. C) Mail Preview Panel: situated at thebottom right of
FAIRPOINT.COMCONTACT USCONSOLIDATED COMMUNICATIONSLOOKING FOR SOMETHING ELSEBUILD YOUR OWN PACKAGE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers.RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account. AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint WCP.FAIRPOINT.COM: WELCOME TO THE WHOLESALE CUSTOMER PORTAL Disclaimer: This system is solely for the use of Consolidated Communications customers, to inquire about and manage their accounts. Any other use is prohibited. HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supply AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls. FAIRPOINT.COMCONTACT USCONSOLIDATED COMMUNICATIONSLOOKING FOR SOMETHING ELSEBUILD YOUR OWN PACKAGE FairPoint.com may be unavailable from Fri. Feb. 16 at 8:30 p.m. EST to Sat. Feb. 17 at 3 a.m. EST due to scheduled maintenance as we change our name to Consolidated Communications. CONSOLIDATED COMMUNICATIONS Some functionality on our website may not work properly in outdated versions of certain browsers. Download one of these browsers, or update your current browser to the latest version, to ensure the best experience on our website. SMALL BUSINESS INTERNET & PHONE OFFERS Interested in small business Internet or Phone services from FairPoint Communications? Visit us online today to view our available offers.RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account. AASTRA 6757I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Goodbye key – Ends an active call or sends an incoming call directly to voicemail. Options key – Accesses options to customize your phone. Hold key – Places an active call on hold. To retrieve a held call, press the call appearance CARRIER ETHERNET SERVICE ORDERING GUIDE ELINE- WHOLESALE Carrier Ethernet Service E-Line for General Availability Carier Ethernet Service i.3 Wholesale E-Line services allow the Wholesale customer to connect two or more UNI/NNI circuits through the FairPoint WCP.FAIRPOINT.COM: WELCOME TO THE WHOLESALE CUSTOMER PORTAL Disclaimer: This system is solely for the use of Consolidated Communications customers, to inquire about and manage their accounts. Any other use is prohibited. HOME VOICEMAIL USER GUIDE HOME VOICEMAIL 2 USER GUIDE 3 HOW TO RETRIEVE MESSAGES You can only retrieve messages from a touch-tone telephone. From your home: If you have messages, you will hear an interrupted dial tone when you pick upthe receiver.
CS36D12V BATTERY REPLACEMENT USER’S MANUAL User’s Manual for CS36A12V2 Bundled Kit (CA50A48V2 + CS36D12V) The CS36A12V2 provides increased flexibility and cost effectiveness by separating the power supply AASTRA 6731I QUICK REFERENCE GUIDE KEYS KEY DESCRIPTION Options key – Accesses options to customize your phone. Callers key – Accesses listing of up to 200 received and originated calls. Also provides Conference key – Used to imitate multi-party conference connections. Transfer key – Provides ability to transfer live calls.RESET PASSWORD
If you have forgotten your password and wish to reset it online – click on the ‘Forgot My Password’ button on the login page. You will then be asked to confirm your email address and answer the security question you chose when you set up your account. LOOKING FOR SOMETHING ELSE? Consolidated Communications provides Internet speeds up to and these featured offers in your local area. Call to confirm eligibility at aspecific address.
UPDATE MY PLAN
FairPoint Coverage Map. FairPoint coverage is available in the areas highlighted below. Visit our product pages to check availability andget
BUILD YOUR OWN PACKAGE Talk with a Representative. Complete this form so we can call you back to confirm service eligibility and place your order. We've saved the package you were interested in and HOSTED PBX - FAIRPOINT.COM Welcome to Consolidated Communications Hosted PBX customer site! Below you will find a list of resources specific to your product and/or yourlocation.
WCP.FAIRPOINT.COM: WELCOME TO THE WHOLESALE CUSTOMER PORTAL Disclaimer: This system is solely for the use of Consolidated Communications customers, to inquire about and manage their accounts. Any other use is prohibited. WEBMAIL 6.0 USER GUIDE 8 1) Organize Inbox Layout The layout of the WebMail 6.0 Inbox interface is comprised of 3 Panels by default A) Mail Folders Panel: situated on the left of the screen. B) Mail Listing Panel: situated at the top right of the screen. C) Mail Preview Panel: situated at thebottom right of
BUSINESS VOICEMAIL USER GUIDE BUSINESS VOICEMAIL 6 USER GUIDE 7 Once a caller chooses a sub-mailbox number (1, 2, 3, etc.), he/she will then hear the personal greetingfor that mailbox.
(EUCP) USER MANUAL
End User Control Panel Manual Version: 1.4 6 The Virus Filtering Section simply allows you to turn on or off your Virus Filtering service. (FairPoint Communications may elect to have this function on at all times regardless of the user settings.) BEWARE OF CALLS FROM AREA CODE 876 If you believe you or a family member may have been the victim of a scam from area code 876, or receive any suspicious calls, contact your local police department immediately.For more information visit www.bewareof876.com.Together we can help end this cycle of abuse.x
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