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efficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave. 3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster.LOCATION TRACKING
Select Missing from the Client State menu. Update Model. Once the device checks in it will be in lost mode and report location. To take it out of lost mode, select "Not Tracked" in the Client State menu. When the iOS device is in Lost Mode do not reboot it. If the device losses Wifi you will no longer be able to take the device out of LostMode
5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. 7.1. PROFILE EDITOR DETAILS CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a device to a specificApple ID.
PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave. 3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster.LOCATION TRACKING
Select Missing from the Client State menu. Update Model. Once the device checks in it will be in lost mode and report location. To take it out of lost mode, select "Not Tracked" in the Client State menu. When the iOS device is in Lost Mode do not reboot it. If the device losses Wifi you will no longer be able to take the device out of LostMode
5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. 7.1. PROFILE EDITOR DETAILS CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a device to a specificApple ID.
PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS AND FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
ABOUT FILEWAVE®
FileWave® is a world and industry leading UEM and ITAM platform spanning three decades of experience throughout the world, coupled with a 97% customer retention rate. A pioneer in multi-platform endpoint management, FileWave® was founded in 1992. Offering a single management solution for apps, devices, and configurations for Mac,Windows, and
VERSION 14 — FILEWAVE® FileWave® Version 14 is a perfect fit for enterprise, SMB, education, and everything in between. Our latest software release makes it easier than ever to manage all of your devices. Featuring a highly customizable dashboard, an open beta web admin, and key improvements to our native admin, FileWave® Version 14 helps make your device OPEN SOURCE SOFTWARE IN V14.5.0 ↓ Admin Console AAPT 27.0.3 license download Boost 1.71 license download bzip2 1.0.8 license download cppzmq 4.7.1 license download LibArchive 3.4.3 license download mDNSResponder 333.10 license download minizip 1.1 license download OpenSSL 1.1.1k license download Protobuf 3.15.1 license download QR-Code-generator 1.4.0 license download Qt 5.15.2 license download qt_base 5.15.2 FILEWAVE WINDOWS IMAGING REQUIREMENTS Hit enter to search. Help. Online Help Keyboard Shortcuts Feed BuilderWhat’s new
LOCATION TRACKING
FileWave Location Tracking (Version 10.1+) The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is in accordance with your organization’s policies and AUP (Acceptable Use Policy). FILEWAVE CLIENT CONFIGURATION SETTINGS FileWave Client Configuration Settings. Configuration Settings are found in the Windows registry or macOS plist: Windows: HKLM\Software\FileWave\WinClient (native), HKLM\Software\FileWave\WOW6432\WinClient (32bit install on 64bit OS) Please refer to Superprefs Editor in the Manual and Creating a Superprefs Fileset to find out how to change VPP DEVICE ASSIGNMENT VPP Device Assignment. About Device Assignment. With the release of FileWave version 10 and iOS 9 comes a new, simpler way to assign licenses for apps purchased through Apple's Volume Purchase Program(VPP).
HOW TO RESTART FILEWAVE COMPONENTS There may be times where you will need to restart all components within the FileWave server, or just a single component (postgres or apache). From your macOS or Linux server you can type "fwcontrol", which should give examples of fwcontrol usage. 8.3. CREATING AND EDITING A QUERY 8.3. Creating and Editing a query - Manual - FileWave Knowledge Base. 8.3. Creating and Editing a query. When you create a new query, you start by giving it a name and choosing a starting criteria - in this case, we want to have all of our clients report back if they have an application containing the name "chrome". FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave. 3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster.LOCATION TRACKING
Select Missing from the Client State menu. Update Model. Once the device checks in it will be in lost mode and report location. To take it out of lost mode, select "Not Tracked" in the Client State menu. When the iOS device is in Lost Mode do not reboot it. If the device losses Wifi you will no longer be able to take the device out of LostMode
5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. 7.1. PROFILE EDITOR DETAILS CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a device to a specificApple ID.
PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave. 3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster.LOCATION TRACKING
Select Missing from the Client State menu. Update Model. Once the device checks in it will be in lost mode and report location. To take it out of lost mode, select "Not Tracked" in the Client State menu. When the iOS device is in Lost Mode do not reboot it. If the device losses Wifi you will no longer be able to take the device out of LostMode
5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. 7.1. PROFILE EDITOR DETAILS CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a device to a specificApple ID.
PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS AND FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
ABOUT FILEWAVE®
FileWave® is a world and industry leading UEM and ITAM platform spanning three decades of experience throughout the world, coupled with a 97% customer retention rate. A pioneer in multi-platform endpoint management, FileWave® was founded in 1992. Offering a single management solution for apps, devices, and configurations for Mac,Windows, and
VERSION 14 — FILEWAVE® FileWave® Version 14 is a perfect fit for enterprise, SMB, education, and everything in between. Our latest software release makes it easier than ever to manage all of your devices. Featuring a highly customizable dashboard, an open beta web admin, and key improvements to our native admin, FileWave® Version 14 helps make your device OPEN SOURCE SOFTWARE IN V14.5.0 ↓ Admin Console AAPT 27.0.3 license download Boost 1.71 license download bzip2 1.0.8 license download cppzmq 4.7.1 license download LibArchive 3.4.3 license download mDNSResponder 333.10 license download minizip 1.1 license download OpenSSL 1.1.1k license download Protobuf 3.15.1 license download QR-Code-generator 1.4.0 license download Qt 5.15.2 license download qt_base 5.15.2 FILEWAVE WINDOWS IMAGING REQUIREMENTS Hit enter to search. Help. Online Help Keyboard Shortcuts Feed BuilderWhat’s new
LOCATION TRACKING
FileWave Location Tracking (Version 10.1+) The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is in accordance with your organization’s policies and AUP (Acceptable Use Policy). FILEWAVE CLIENT CONFIGURATION SETTINGS FileWave Client Configuration Settings. Configuration Settings are found in the Windows registry or macOS plist: Windows: HKLM\Software\FileWave\WinClient (native), HKLM\Software\FileWave\WOW6432\WinClient (32bit install on 64bit OS) Please refer to Superprefs Editor in the Manual and Creating a Superprefs Fileset to find out how to change VPP DEVICE ASSIGNMENT VPP Device Assignment. About Device Assignment. With the release of FileWave version 10 and iOS 9 comes a new, simpler way to assign licenses for apps purchased through Apple's Volume Purchase Program(VPP).
HOW TO RESTART FILEWAVE COMPONENTS There may be times where you will need to restart all components within the FileWave server, or just a single component (postgres or apache). From your macOS or Linux server you can type "fwcontrol", which should give examples of fwcontrol usage. 8.3. CREATING AND EDITING A QUERY 8.3. Creating and Editing a query - Manual - FileWave Knowledge Base. 8.3. Creating and Editing a query. When you create a new query, you start by giving it a name and choosing a starting criteria - in this case, we want to have all of our clients report back if they have an application containing the name "chrome". FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave.KNOWLEDGE BASE
Windows - Storing the BitLocker volume keys using a Custom Field. May 17, 2021 • updated by Josh Levitsky • view change. FileWave Identity Provider (IDP) Integration. May 17, 2021 • updated by Josh Levitsky • view change. Script Best Practices. May 17, 2021 • updated by Josh Levitsky • view change. Running Built-in PowerShell RESPONSIBLE DISCLOSURE POLICY Responsible Disclosure Policy. Data security is a top priority for FileWave, and FileWave believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in FileWave’s service or a product, please notify us; we will work with you to resolve the issue5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
MANAGEMENT MANUAL
Management manual. This manual is a living document which will continually be updated to give you the latest information for FileWave and all of its components. Accessing the manual through the FileWave Knowledge Base will allow you to always have the newest information at your fingertips. The manual is exported as a PDF two weeks after a new WINDOWS NETWORK IMAGING If not, right-click the association and select "Enable Associations". Update the Model. Open the FileWave Preferences, go to the Imaging tab, select your Imaging server, and then click Monitor. You will need to make sure it is on the same model number as your FileWave server by waiting 2 mins or click the verify button. FILEWAVE CUSTOM INSTALLER BUILDER The Custom Client is to be used to enroll new devices into FileWave. These should NOT be used to upgrade an existing FileWave Client. Doingso may break
7.1. PROFILE EDITOR DETAILS REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave.KNOWLEDGE BASE
Windows - Storing the BitLocker volume keys using a Custom Field. May 17, 2021 • updated by Josh Levitsky • view change. FileWave Identity Provider (IDP) Integration. May 17, 2021 • updated by Josh Levitsky • view change. Script Best Practices. May 17, 2021 • updated by Josh Levitsky • view change. Running Built-in PowerShell RESPONSIBLE DISCLOSURE POLICY Responsible Disclosure Policy. Data security is a top priority for FileWave, and FileWave believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in FileWave’s service or a product, please notify us; we will work with you to resolve the issue5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
MANAGEMENT MANUAL
Management manual. This manual is a living document which will continually be updated to give you the latest information for FileWave and all of its components. Accessing the manual through the FileWave Knowledge Base will allow you to always have the newest information at your fingertips. The manual is exported as a PDF two weeks after a new WINDOWS NETWORK IMAGING If not, right-click the association and select "Enable Associations". Update the Model. Open the FileWave Preferences, go to the Imaging tab, select your Imaging server, and then click Monitor. You will need to make sure it is on the same model number as your FileWave server by waiting 2 mins or click the verify button. FILEWAVE CUSTOM INSTALLER BUILDER The Custom Client is to be used to enroll new devices into FileWave. These should NOT be used to upgrade an existing FileWave Client. Doingso may break
7.1. PROFILE EDITOR DETAILS REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfigNEWS & PRESS
News & Press. Get the latest insights and industry information from FileWave covering topics like mobile device management, unified endpoint management, IT asset management, our latest product releases and so much more. April 9, 2021. FILEWAVE CLIENT CONFIGURATION SETTINGS FileWave Client Configuration Settings. Configuration Settings are found in the Windows registry or macOS plist: Windows: HKLM\Software\FileWave\WinClient (native), HKLM\Software\FileWave\WOW6432\WinClient (32bit install on 64bit OS) Please refer to Superprefs Editor in the Manual and Creating a Superprefs Fileset to find out how to change WINDOWS NETWORK IMAGING If not, right-click the association and select "Enable Associations". Update the Model. Open the FileWave Preferences, go to the Imaging tab, select your Imaging server, and then click Monitor. You will need to make sure it is on the same model number as your FileWave server by waiting 2 mins or click the verify button. 2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. 7.1. PROFILE EDITOR DETAILS 7.1. Profile Editor details - Manual - FileWave Knowledge Base. The primary management tool for client management / MDM on iOS and macOS X is the Profile Editor. It can be accessed through either the Desktop Fileset or Mobile Fileset tool. 4.2. DESKTOP_LAPTOP CLIENT INSTALL AND CONFIGURE Installation settings. Server address / port - Enter the IP address or FQDN of your FileWave server. Enter the TCP port number for the client to communicate with the server (default is 20015 or 20017 (SSL)). Booster address / port - If your client is going to get its Filesets from a Booster, enter the IP address or FQDN of the FileWave Booster. PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. 3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster. CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a device to a specificApple ID.
RENEWING YOUR DEP ACCOUNT TOKEN Apple DEP account tokens will have a one year lifespan; therefore, before the token expires, it is best practice to renew that token.Step-by-step guide
FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave.LOCATION TRACKING
Select Missing from the Client State menu. Update Model. Once the device checks in it will be in lost mode and report location. To take it out of lost mode, select "Not Tracked" in the Client State menu. When the iOS device is in Lost Mode do not reboot it. If the device losses Wifi you will no longer be able to take the device out of LostMode
5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster. 2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a 7.1. PROFILE EDITOR DETAILS PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave.LOCATION TRACKING
Select Missing from the Client State menu. Update Model. Once the device checks in it will be in lost mode and report location. To take it out of lost mode, select "Not Tracked" in the Client State menu. When the iOS device is in Lost Mode do not reboot it. If the device losses Wifi you will no longer be able to take the device out of LostMode
5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster. 2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a 7.1. PROFILE EDITOR DETAILS PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS AND FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
ABOUT FILEWAVE®
FileWave® is a world and industry leading UEM and ITAM platform spanning three decades of experience throughout the world, coupled with a 97% customer retention rate. A pioneer in multi-platform endpoint management, FileWave® was founded in 1992. Offering a single management solution for apps, devices, and configurations for Mac,Windows, and
VERSION 14 — FILEWAVE® FileWave® Version 14 is a perfect fit for enterprise, SMB, education, and everything in between. Our latest software release makes it easier than ever to manage all of your devices. Featuring a highly customizable dashboard, an open beta web admin, and key improvements to our native admin, FileWave® Version 14 helps make your deviceKNOWLEDGE BASE
Windows - Storing the BitLocker volume keys using a Custom Field. May 17, 2021 • updated by Josh Levitsky • view change. FileWave Identity Provider (IDP) Integration. May 17, 2021 • updated by Josh Levitsky • view change. Script Best Practices. May 17, 2021 • updated by Josh Levitsky • view change. Running Built-in PowerShellLOCATION TRACKING
FileWave Location Tracking (Version 10.1+) The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is in accordance with your organization’s policies and AUP (Acceptable Use Policy). FILEWAVE CLIENT CONFIGURATION SETTINGS FileWave Client Configuration Settings. Configuration Settings are found in the Windows registry or macOS plist: Windows: HKLM\Software\FileWave\WinClient (native), HKLM\Software\FileWave\WOW6432\WinClient (32bit install on 64bit OS) Please refer to Superprefs Editor in the Manual and Creating a Superprefs Fileset to find out how to change PARAMETERIZED PROFILE Setting up a directory server for use with Parameterized Profiles is easy. Navigate to the FileWave Preferences Screen and fill out the appropriate information for your OpenDirectory, Active Directory or E-Directory. For issues and troubleshooting related to your LDAP preferences, please refer to the LDAP section of this manual. WINDOWS NETWORK IMAGING If not, right-click the association and select "Enable Associations". Update the Model. Open the FileWave Preferences, go to the Imaging tab, select your Imaging server, and then click Monitor. You will need to make sure it is on the same model number as your FileWave server by waiting 2 mins or click the verify button. VPP DEVICE ASSIGNMENT VPP Device Assignment. About Device Assignment. With the release of FileWave version 10 and iOS 9 comes a new, simpler way to assign licenses for apps purchased through Apple's Volume Purchase Program(VPP).
8.3. CREATING AND EDITING A QUERY 8.3. Creating and Editing a query - Manual - FileWave Knowledge Base. 8.3. Creating and Editing a query. When you create a new query, you start by giving it a name and choosing a starting criteria - in this case, we want to have all of our clients report back if they have an application containing the name "chrome". FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
KNOWLEDGE BASE
Windows - Storing the BitLocker volume keys using a Custom Field. May 17, 2021 • updated by Josh Levitsky • view change. FileWave Identity Provider (IDP) Integration. May 17, 2021 • updated by Josh Levitsky • view change. Script Best Practices. May 17, 2021 • updated by Josh Levitsky • view change. Running Built-in PowerShell 3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster.5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. 2.9. CONFIGURING BASIC FILEWAVE PREFERENCESWACOM TABLET
If 10.13 or greater you will also need to send a profile to allow the kernel extension: macOS High Sierra (10.13) & User Approved MDMEnrollment
CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig RENEWING YOUR DEP ACCOUNT TOKEN Apple DEP account tokens will have a one year lifespan; therefore, before the token expires, it is best practice to renew that token.Step-by-step guide
FILEWAVE — UEM, ITAM, AND MDM SOFTWARE FOR BUSINESS ANDPROFESSIONAL SERVICESFILEWAVE FOUNDRYKNOWLEDGEBASEFAQSEVALUATION GUIDES FileWave — UEM, ITAM, and MDM Software for Business and Education. Smart. Universal. Future-Proof. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the same time. For over 30 years, we have been helping our customers manage their devices easily andefficiently.
KNOWLEDGE BASE
Windows - Storing the BitLocker volume keys using a Custom Field. May 17, 2021 • updated by Josh Levitsky • view change. FileWave Identity Provider (IDP) Integration. May 17, 2021 • updated by Josh Levitsky • view change. Script Best Practices. May 17, 2021 • updated by Josh Levitsky • view change. Running Built-in PowerShell 3.3. BOOSTER INSTALLATION There are four ways to generate a certificate for a booster. Select booster (s) in the Booster view → right-click → Create Certificate/Enroll Booster. Select booster (s) in the Booster view → Create Certificate/Enroll Booster (in the button bar) Select booster (s) in the Booster Details → right-click → Create Certificate/Enroll Booster.5. PATCH MANAGEMENT
5. Patch Management - Evaluation Guides - FileWave Knowledge Base. 5. Patch Management. FileWave allows you to capture the OS updates provided by Apple and Microsoft through their software update mechanisms and automatically convert them to filesets. The updates do not include items that Apple only provides only through the iTunes orMac App
2.7. INSTALLING THE FILEWAVE ADMIN APPLICATION Depending on deployment plans, the FileWave Admin application can be installed on two different types of systems; the systems administrator's primary workstation, and a desktop or portable being used for creation of Fileset Magic Filesets and/or primary images for the Imaging Appliance. 2.9. CONFIGURING BASIC FILEWAVE PREFERENCESWACOM TABLET
If 10.13 or greater you will also need to send a profile to allow the kernel extension: macOS High Sierra (10.13) & User Approved MDMEnrollment
CLEAR ACTIVATION LOCK Activation Lock Bypass. Since the introduction of iOS 7, device users have been able to enable a feature known as Activation Lock - which is linked to Find My iPhone.This feature ties a REMOVE MOBILECONFIG SIGNATURE openssl smime -inform DER -verify -in ~/Settings.mobileconfig -noverify -out ~/Unsigned.mobileconfig RENEWING YOUR DEP ACCOUNT TOKEN Apple DEP account tokens will have a one year lifespan; therefore, before the token expires, it is best practice to renew that token.Step-by-step guide
MOBILE DEVICE MANAGEMENT FileWave’s mobile device management solution empowers you to manage and support Apple, Android, Windows, and Chrome devices from anywhere in the world. Empower remote productivity from anywhere. Easily manage, support, and maintain laptops, tablets, and mobile devices across macOS, Windows, iOS, tvOS, Android, and ChromeOS with FileWave.ABOUT FILEWAVE®
FileWave® is a world and industry leading UEM and ITAM platform spanning three decades of experience throughout the world, coupled with a 97% customer retention rate. A pioneer in multi-platform endpoint management, FileWave® was founded in 1992. Offering a single management solution for apps, devices, and configurations for Mac,Windows, and
KNOWLEDGE BASE
Windows - Storing the BitLocker volume keys using a Custom Field. May 17, 2021 • updated by Josh Levitsky • view change. FileWave Identity Provider (IDP) Integration. May 17, 2021 • updated by Josh Levitsky • view change. Script Best Practices. May 17, 2021 • updated by Josh Levitsky • view change. Running Built-in PowerShellMANAGEMENT MANUAL
Management manual. This manual is a living document which will continually be updated to give you the latest information for FileWave and all of its components. Accessing the manual through the FileWave Knowledge Base will allow you to always have the newest information at your fingertips. The manual is exported as a PDF two weeks after a newLOCATION TRACKING
Select Missing from the Client State menu. Update Model. Once the device checks in it will be in lost mode and report location. To take it out of lost mode, select "Not Tracked" in the Client State menu. When the iOS device is in Lost Mode do not reboot it. If the device losses Wifi you will no longer be able to take the device out of LostMode
2. FILEWAVE ADMIN SETUP Hit enter to search. Help. Online Help Keyboard Shortcuts Feed BuilderWhat’s new
UPGRADING MULTIPLE BOOSTERS Hit enter to search. Help. Online Help Keyboard Shortcuts Feed BuilderWhat’s new
2A. DEVICE ENROLLMENT PROGRAM DEP Portal. Go to Device Enrollment Program > Manage Servers in the left-hand nav menu and click Add MDM Server. Enter the FileWave server's DNS in the MDM Server Name field and click Next. Click Choose File and browse to the FileWave DEP.pem certificate file for your FileWave server previously saved on your desktop. VPP DEVICE ASSIGNMENT VPP Device Assignment. About Device Assignment. With the release of FileWave version 10 and iOS 9 comes a new, simpler way to assign licenses for apps purchased through Apple's Volume Purchase Program(VPP).
BOOSTER AUTO-UPGRADE Hit enter to search. Help. Online Help Keyboard Shortcuts Feed BuilderWhat’s new
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SMART. UNIVERSAL. FUTURE-PROOF. Device management is becoming increasingly complex and extensive, but that doesn’t mean that it has to be more complicated at the sametime.
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