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IMPORTANT COVID-19 INFORMATION FOR LG&E CUSTOMERS Important COVID-19 Information for LG&E customers. Important COVID-19 Disconnections for nonpayment resume in June for residential customers. Customers with outstanding balances will begin receiving disconnection notices during the May billing cycle indicating that disconnections will resume in June. If you are behind on payments,here is
E.W. BROWN SOLAR FACILITY SHEEP CAM Meet our roommates. Say hello to our new roommates at our E.W. Brown solar facility! A flock of Shetland and Katahdin sheep from nearby Shaker Village of Pleasant Hill are hard at work keeping the vegetation in check at Kentucky’s largest universal solar facility,located in
MV-WEB CUSTOMER
MV-Web is an application that enables energy providers to deliver secure and reliable access to interval-load data to Commercial and Industrial (C&I) customers. Gain access to usage and load data. Use analytic tools to view load data, as shown in 15-minute increments. Create graphs and tables that help easily visualize data. MY NOTIFICATIONS FOR YOUR HOME OR BUSINESS Keeping on top of approaching due dates for various bills can be a cumbersome task, but our billing notifications feature could make that task easier for you. My Notifications gives you the option of receiving timely notifications about your monthly utility bill by email, text and/or voice call. Plus, you also choose when you want to be notified when your bill is ready to view; five days LG&E, KU AND ODP SUSPEND RESIDENTIAL DISCONNECTS; WAIVE The utilities, until May 1, will suspend disconnects for residential customers who may have difficulty paying their bill and waive new late fees incurred during this time. “While we’ve historically taken similar measures during extreme weather conditions, we are in unprecedented times with this virus and we want to ensure that our LG&E AND KU REQUEST BIDS FOR ENERGY TO CONTINUE TO Louisville Gas and Electric Company and Kentucky Utilities Company issued a request for proposal today for generation capacity to meet a potential energy shortfall being created by the expected retirements of Mill Creek Units 1 and 2 and E.W. Brown Unit 3 later this decade. LG&E AND KUPAY MY BILL A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines. LGE-KU MY ACCOUNTLG&E/KU MY ACCOUNT LOGONREGISTRATION Pay your LG&E, KU or ODP bill online and get instant access to your current and previous 12-months' account history, including your account balance, usage and payment information. No more checks to write or stamps to buy. PAY MY RESIDENTIAL BILL Bill pay options online, by phone, my mail or in person. Sign up for Auto Pay and have your monthly payments conveniently deducted from your bank account or credit / debit card. Pay with your checking or savings account. Pay by debit or ATM card, Visa, Mastercard or Discover card. You can mail your check or money order and stub using the convenient return envelope we include in your monthly LG&E-KU MY ACCOUNT LOGON Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs, paperless billing, AutoPay and submit a service request to have us drop your power lines or cover them soyou can
IMPORTANT COVID-19 INFORMATION FOR LG&E CUSTOMERS Important COVID-19 Information for LG&E customers. Important COVID-19 Disconnections for nonpayment resume in June for residential customers. Customers with outstanding balances will begin receiving disconnection notices during the May billing cycle indicating that disconnections will resume in June. If you are behind on payments,here is
E.W. BROWN SOLAR FACILITY SHEEP CAM Meet our roommates. Say hello to our new roommates at our E.W. Brown solar facility! A flock of Shetland and Katahdin sheep from nearby Shaker Village of Pleasant Hill are hard at work keeping the vegetation in check at Kentucky’s largest universal solar facility,located in
MV-WEB CUSTOMER
MV-Web is an application that enables energy providers to deliver secure and reliable access to interval-load data to Commercial and Industrial (C&I) customers. Gain access to usage and load data. Use analytic tools to view load data, as shown in 15-minute increments. Create graphs and tables that help easily visualize data. MY NOTIFICATIONS FOR YOUR HOME OR BUSINESS Keeping on top of approaching due dates for various bills can be a cumbersome task, but our billing notifications feature could make that task easier for you. My Notifications gives you the option of receiving timely notifications about your monthly utility bill by email, text and/or voice call. Plus, you also choose when you want to be notified when your bill is ready to view; five days LG&E, KU AND ODP SUSPEND RESIDENTIAL DISCONNECTS; WAIVE The utilities, until May 1, will suspend disconnects for residential customers who may have difficulty paying their bill and waive new late fees incurred during this time. “While we’ve historically taken similar measures during extreme weather conditions, we are in unprecedented times with this virus and we want to ensure that our LG&E AND KU REQUEST BIDS FOR ENERGY TO CONTINUE TO Louisville Gas and Electric Company and Kentucky Utilities Company issued a request for proposal today for generation capacity to meet a potential energy shortfall being created by the expected retirements of Mill Creek Units 1 and 2 and E.W. Brown Unit 3 later this decade. IMPORTANT COVID-19 INFORMATION FOR LG&E CUSTOMERS Important COVID-19 Information for LG&E customers. Important COVID-19 Disconnections for nonpayment resume in June for residential customers. Customers with outstanding balances will begin receiving disconnection notices during the May billing cycle indicating that disconnections will resume in June. If you are behind on payments,here is
NURTURING THE ENVIRONMENT WHILE SUPPLYING YOU WITH POWER For us, sustainability is about more than just being green – it includes all the ways we’re empowering the future of energy by incorporating sustainability into our business, from day-to-day operations to planning for the future. LG&E, KU AND ODP SUSPEND RESIDENTIAL DISCONNECTS; WAIVE The utilities, until May 1, will suspend disconnects for residential customers who may have difficulty paying their bill and waive new late fees incurred during this time. “While we’ve historically taken similar measures during extreme weather conditions, we are in unprecedented times with this virus and we want to ensure that our RESIDENTIAL BUDGET PAYMENT PLAN Join our Budget Payment Plan for a more predictable bill. When you sign up, we’ll provide you with a customized initial budget payment amount that is based on an average of the previous 12 months of bills at your current address. At the end of your first 12 months, if you used less energy than anticipated, you’ll receive a credit toward future bills. If you used more energy than MY NOTIFICATIONS FOR YOUR HOME OR BUSINESS Keeping on top of approaching due dates for various bills can be a cumbersome task, but our billing notifications feature could make that task easier for you. My Notifications gives you the option of receiving timely notifications about your monthly utility bill by email, text and/or voice call. Plus, you also choose when you want to be notified when your bill is ready to view; five days SOLAR OFFERINGS FOR YOUR HOME OR BUSINESS Solar energy is playing a more prominent role in the nation's energy mix. Energy companies nationwide, including LG&E and KU, are adding more universal solar to the electric grid to help power our communities and exploring new ways to partner with customers on solar LG&E AND KU REQUEST BIDS FOR ENERGY TO CONTINUE TO Louisville Gas and Electric Company and Kentucky Utilities Company issued a request for proposal today for generation capacity to meet a potential energy shortfall being created by the expected retirements of Mill Creek Units 1 and 2 and E.W. Brown Unit 3 later this decade. INDUSTRIAL CUSTOMER DEMAND SIDE MANAGEMENT PROGRAM Industrial customers have the option to opt out certain meters from the energy efficiency programs. Customer meters that opt out will not be charged under LG&E and KU’s Demand-Side Management Cost Recovery Mechanism (“DSM Mechanism”). Customer meters that are not eligible to opt out, or that remain opted in, will be charged under the DSM Mechanism and the facilities served by those LG&E AND KU WARN CUSTOMERS OF UTILITY SCAMMERS DURING LG&E customers should call 502-589-1444 (outside Louisville at 1-800-331-7370); KU customers should call 1-800-981-0600. Enlist the help of authorities: In addition to contacting the company, customers who suspect they have been victims of fraud, or who feel threatened during contact with scammers, should report it to their local police SHEAR INNOVATION: B-A-A-A-CK TO NATURAL LAWN Shear innovation: B-a-a-a-ck to natural lawn maintenance. February 25, 2021. Our E.W. Brown power plant in Harrodsburg, KY is home to the state’s largest solar facility – 44,000 solar panels situated on 50 acres of land. One of the more challenging aspects of maintaining the solar field is controlling vegetation growth, which can interfere LG&E AND KUPAY MY BILL A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.WELCOME HOME
Welcome home checklist. Print this handy checklist for an easy reference as you're settling in. Download and print (0.55mb) SafetyInformation.
LGE-KU MY ACCOUNT
Pay your LG&E, KU or ODP bill online and get instant access to your current and previous 12-months' account history, including your account balance, usage and payment information. No more checks to write or stamps to buy. LG&E-KU MY ACCOUNT LOGON Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs, paperless billing, AutoPay and submit a service request to have us drop your power lines or cover them soyou can
PAY MY RESIDENTIAL BILL Bill pay options online, by phone, my mail or in person. Sign up for Auto Pay and have your monthly payments conveniently deducted from your bank account or credit / debit card. Pay with your checking or savings account. Pay by debit or ATM card, Visa, Mastercard or Discover card. You can mail your check or money order and stub using the convenient return envelope we include in your monthly E.W. BROWN SOLAR FACILITY SHEEP CAM Meet our roommates. Say hello to our new roommates at our E.W. Brown solar facility! A flock of Shetland and Katahdin sheep from nearby Shaker Village of Pleasant Hill are hard at work keeping the vegetation in check at Kentucky’s largest universal solar facility,located in
MILL CREEK FALCON CAM Update: May 4, 2021. The male and female peregrine falcons nesting at Mill Creek Generating Station are proud new parents! Of the three original eggs in the nesting box, there are now two chicks that have successfully hatched. In Kentucky, chicks generally emerge within 48 hours of each other, and these chicks hatched on April 26.SOLAR FOR YOUR HOME
Going off grid vs. net zero. For customers who are considering installing a renewable energy system at their home or business, it's important to understand how a private system connects to the electric grid and determine which option is the best fit. Learn more.WECARE PROGRAM
WeCare (Weatherization, Conservation Advice and Recycling Energy), is a voluntary program designed to create savings through weatherization and energy education to help income-eligible customers in need. The WeCare Program helps provide a more efficient, safe and comfortable home. More importantly, it teaches our customers how to be more DOING OUR PART TO RECYCLE Recycling old paints. Collecting used, unwanted paint for employees is an initiative that first began in 2013. Since the start, LG&E and KU employees have collected more than 3,500 used, unwanted paint cans at various company facilities. The paint cans are then properly recycled by a third-party environmental services organization. LG&E AND KUPAY MY BILL A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.WELCOME HOME
Welcome home checklist. Print this handy checklist for an easy reference as you're settling in. Download and print (0.55mb) SafetyInformation.
LGE-KU MY ACCOUNT
Pay your LG&E, KU or ODP bill online and get instant access to your current and previous 12-months' account history, including your account balance, usage and payment information. No more checks to write or stamps to buy. LG&E-KU MY ACCOUNT LOGON Sign in or register now and you'll instantly be able to: View your current bill, billing history and enroll in notifications. Make a payment or view your payment history. Report an outage. Sign up for our Energy Efficiency programs, paperless billing, AutoPay and submit a service request to have us drop your power lines or cover them soyou can
PAY MY RESIDENTIAL BILL Bill pay options online, by phone, my mail or in person. Sign up for Auto Pay and have your monthly payments conveniently deducted from your bank account or credit / debit card. Pay with your checking or savings account. Pay by debit or ATM card, Visa, Mastercard or Discover card. You can mail your check or money order and stub using the convenient return envelope we include in your monthly E.W. BROWN SOLAR FACILITY SHEEP CAM Meet our roommates. Say hello to our new roommates at our E.W. Brown solar facility! A flock of Shetland and Katahdin sheep from nearby Shaker Village of Pleasant Hill are hard at work keeping the vegetation in check at Kentucky’s largest universal solar facility,located in
MILL CREEK FALCON CAM Update: May 4, 2021. The male and female peregrine falcons nesting at Mill Creek Generating Station are proud new parents! Of the three original eggs in the nesting box, there are now two chicks that have successfully hatched. In Kentucky, chicks generally emerge within 48 hours of each other, and these chicks hatched on April 26.SOLAR FOR YOUR HOME
Going off grid vs. net zero. For customers who are considering installing a renewable energy system at their home or business, it's important to understand how a private system connects to the electric grid and determine which option is the best fit. Learn more.WECARE PROGRAM
WeCare (Weatherization, Conservation Advice and Recycling Energy), is a voluntary program designed to create savings through weatherization and energy education to help income-eligible customers in need. The WeCare Program helps provide a more efficient, safe and comfortable home. More importantly, it teaches our customers how to be more DOING OUR PART TO RECYCLE Recycling old paints. Collecting used, unwanted paint for employees is an initiative that first began in 2013. Since the start, LG&E and KU employees have collected more than 3,500 used, unwanted paint cans at various company facilities. The paint cans are then properly recycled by a third-party environmental services organization.PROGRAMS AND TOOLS
Programs & tools. Be empowered with ways to save with our energy efficiency tips. Support renewable energy through Solar Share and more. Compare and save on new appliances with our new Marketplace. Save time with account alerts, paperless billing and auto pay. Learn how LG&E and KU are involved in your community. For your home. Foryour business.
COMMUNITY GRANTS
Grant applications will be accepted through our online grant portal. All applications and corresponding documentation must be submitted electronically through the portal. Grants will be funded in 2021. The application period for the 2022 funding year will reopen October START RESIDENTIAL SERVICE If you need immediate assistance, or to report a down wire or gas leak/odor, contact us at: LG&E: 502-589-1444 or 800-331-7370, KU/ODP: 800-981-0600. Requirements. Please help us complete your service request by providing access to any basement, cellar or other inside area where the meter is located. If the meter is outside, pleaseensure your
RESIDENTIAL CONTACT US Contact us online. Emergencies. Emergencies. LG&E: 502-589-1444. or 800-331-7370 (press 1-1-1) Power line or pole down. LG&E: 502-589-1444. or 800-331-7370 (press 1-1-2) KU/ODP: 800-981-0600(press 1-1)
CAREERS AT LG&E AND KU LG&E and KU Energy is an innovative, low-cost energy provider based in Louisville, Kentucky. As part of our workforce, you’ll benefit from a stimulating and challenging work environment, as well as outstanding career opportunities created by the company's strong market position and forward-looking strategy.RATES AND TARIFFS
In this section you will find current electric and gas rates and tariffs, billing adjustments and net metering tariffs. RESIDENTIAL BUDGET PAYMENT PLAN Join our Budget Payment Plan for a more predictable bill. When you sign up, we’ll provide you with a customized initial budget payment amount that is based on an average of the previous 12 months of bills at your current address. At the end of your first 12 months, if you used less energy than anticipated, you’ll receive a credit toward future bills. If you used more energy than SOLAR OFFERINGS FOR YOUR HOME OR BUSINESS Solar energy is playing a more prominent role in the nation's energy mix. Energy companies nationwide, including LG&E and KU, are adding more universal solar to the electric grid to help power our communities and exploring new ways to partner with customers on solar DOING OUR PART TO RECYCLE Recycling old paints. Collecting used, unwanted paint for employees is an initiative that first began in 2013. Since the start, LG&E and KU employees have collected more than 3,500 used, unwanted paint cans at various company facilities. The paint cans are then properly recycled by a third-party environmental services organization. NURTURING THE ENVIRONMENT WHILE SUPPLYING YOU WITH POWER For us, sustainability is about more than just being green – it includes all the ways we’re empowering the future of energy by incorporating sustainability into our business, from day-to __ Billing & payment Start, stop or move service Outages Contact __ __ Bill Pay | My Account__ __ __
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Now is a great time to get organized so your new place is safe, efficient and comfortable. Download the checklist (0.55mb) __Learn more
RESIDENTIAL GUIDES & HANDBOOKS A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines....MORE __ RESIDENTIAL GUIDES & HANDBOOKS A resource for electric service guides, natural gas piping guides, Watt Finders guides, and interconnection guidelines.See list
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