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LINE 6
Line 6 StageScape M20d is a touchscreen-based live sound mixing console loaded with DSP, I/O, iPad control, and professional suite of channel strip mixing effects.LINE 6
POD Go functions as an audio and MIDI interface with re-amping built in. DC IN/POWER. Line 6 strongly recommends using only the supplied DC-3h power supply. RELAY G10T STORAGE (POD Go Wireless only) When not using or charging your G10T/G10TII wireless transmitter, insert it here for convenient storage.LINE 6
HX Stomp, Expanded. The HX Stomp ™ XL amp and effects processor delivers HX ® modeling in a performance-ready pedal with eight capacitive-touch footswitches. The same SHARC ® DSP chip found in Helix ® enables it to run up to eight processing blocks simultaneously, and the footswitches let you access and control those blocks in powerful ways.LINE 6
free Allure IR pack. *Sign up will create a Line 6 account and add your information to the Line 6 email list to receive offers, promotions, and news updates.LINE 6
Barely larger than many conventional pedals, HX Stomp features over 300 amps, cabs, and effects from Helix, M-Series, and legacy Line 6 products—up to six simultaneously. Three capacitive-sensing footswitches with color-coded LED rings facilitate easy preset selection and editing. Connect optional footswitches and expressionpedals for even
SPIDER ONLINE
Unlimited Spider tones for unlimited playing. Upload, download and trade Spider tones as often as you want from an ever-growing collection. Get tones based on your favorite songs, tones to match your Spider Online lessons and jam tracks, and tones to make your Spider amp get better and better – all for free. BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
WHERE CAN I FIND THE ASIO DRIVER? Trying to record to Reaper with the Helix but its not showing up as an interface in Reaper. The Helix manual syays I need to download the ASIO driver, but I cant find it. ??? Thanks for any advice. BEST FREE IMPULSE RESPONSES? A common approach is to set these as per the real speaker specs. Look up a 25w Celestion greenback specs and you'll probably see a frequency response range from 70Hz to 5,000 Hz. So setting the low cut to 70Hz and high cut to 5000 Hz pretty much replicates the LINE 6SOFTWARECUSTOMTONEPRODUCTSBLOGSUPPORTSHOP Line 6 is a music instruments manufacturing company that specializes in guitar amp and effects modeling, and makes guitars, amps, effects pedals, multi effects processors, guitar wireless, vocal wireless, music software, recording interfaces, digital mixers, and personal amplification speakers.LINE 6
Line 6 StageScape M20d is a touchscreen-based live sound mixing console loaded with DSP, I/O, iPad control, and professional suite of channel strip mixing effects.LINE 6
POD Go functions as an audio and MIDI interface with re-amping built in. DC IN/POWER. Line 6 strongly recommends using only the supplied DC-3h power supply. RELAY G10T STORAGE (POD Go Wireless only) When not using or charging your G10T/G10TII wireless transmitter, insert it here for convenient storage.LINE 6
HX Stomp, Expanded. The HX Stomp ™ XL amp and effects processor delivers HX ® modeling in a performance-ready pedal with eight capacitive-touch footswitches. The same SHARC ® DSP chip found in Helix ® enables it to run up to eight processing blocks simultaneously, and the footswitches let you access and control those blocks in powerful ways.LINE 6
free Allure IR pack. *Sign up will create a Line 6 account and add your information to the Line 6 email list to receive offers, promotions, and news updates.LINE 6
Barely larger than many conventional pedals, HX Stomp features over 300 amps, cabs, and effects from Helix, M-Series, and legacy Line 6 products—up to six simultaneously. Three capacitive-sensing footswitches with color-coded LED rings facilitate easy preset selection and editing. Connect optional footswitches and expressionpedals for even
SPIDER ONLINE
Unlimited Spider tones for unlimited playing. Upload, download and trade Spider tones as often as you want from an ever-growing collection. Get tones based on your favorite songs, tones to match your Spider Online lessons and jam tracks, and tones to make your Spider amp get better and better – all for free. BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
WHERE CAN I FIND THE ASIO DRIVER? Trying to record to Reaper with the Helix but its not showing up as an interface in Reaper. The Helix manual syays I need to download the ASIO driver, but I cant find it. ??? Thanks for any advice. BEST FREE IMPULSE RESPONSES? A common approach is to set these as per the real speaker specs. Look up a 25w Celestion greenback specs and you'll probably see a frequency response range from 70Hz to 5,000 Hz. So setting the low cut to 70Hz and high cut to 5000 Hz pretty much replicates theLINE 6
A Software Company Dedicated to Providing World-Class Production Tools. Founded by Joe Quick, Chris Lucas, and Dan Lopatka in 2016, 3 Sigma Audio is a music software company that is dedicated to providing world-class production tools. 3 Sigma Audio is the industry leader in cabinet impulses, and the only commercial provider of acoustic and instrument modeling impulses.LINE 6
Line 6 Design—custom made for Helix. Luggage-grade construction. Stowable backpack straps. Quilted airmesh backing for comfort. Closed-cell foam padding for maximum protection. Rugged, molded rubber carrying handles. Water-resistant zippers. Ample room for accessoriesand sheet music.
LINE 6
Over 200 amps, cabs, and effects. 128 presets featuring a variety of classic and modern tones. Tuner, metronome, jam-along drum loops, and 60-second looper. Built-in wireless receiver works with Line 6 Relay G10T/II transmitter. Compatible with Line 6 FBV 3 Foot Controller. USB interface and free Spider V Remote app.LINE 6
Barely larger than many conventional pedals, HX Stomp features over 300 amps, cabs, and effects from Helix, M-Series, and legacy Line 6 products—up to six simultaneously. Three capacitive-sensing footswitches with color-coded LED rings facilitate easy preset selection and editing. Connect optional footswitches and expressionpedals for even
PRODUCT REGISTRATION F.A.Q. A: The serial number for your Line 6 Product is located in most cases on the bottom or back of your product. The Pocket Pod serial number can be found inside the battery-housing compartment behind the top right battery. The number also appears on the unit's retail box. Q: I'm having trouble registering my unit. POD GO - LINE 6 COMMUNITY Pod GO Edit can't see my Pod Go but it's there in device manager. By wpostma, April 15 7 replies; 420 views; phil_m; Yesterday at 06:41 PMG10 NOT CHARGING
Posted May 11. On 5/9/2021 at 7:57 PM, rmalto said: Hi, I just got my Line 6 Relay G10 today and tried charging. All I got was flashing red light on the base and nothing on the transmitter at all. This is now plugged for more than four hours. If you just HELIX - LINE 6 COMMUNITY Update: MacOS 11 Compatibility with Line 6 Software. Apply to Join our Public Beta Testing Program! Attention Helix/HX/Native Owners! Update to 3.01 or newer ASAP! IMPORTANT SAFETY ALERT: RELAY® G10 TRANSMITTERFIRE HAZARD.
MOBILE KEYS 25 & 49 FAQ Mobile Keys FAQ General Product FAQ’s Product Dimensions Mobile Keys 25: 18.75†(L) x 7.25†(D) x 2.75†(H)Mobile Keys 49: 31.875†(L) x 7.25†(D) x 2.75†(H) Sustain Pedal Input Jack: 1/4 TS (Mono)Expression Pedal Input Jack: 1/4 TS (Mono) OS Compatibility (Minimum Requirements)Win WINDOWS 10 DRIVER COMPATIBILITY Steps after that include. By the way i am running a PodXT bean. 1. Running the uninstaller to get rid of all of the line 6 software/drivers. 2. going back to the Line 6 website and searching for pod xt and selecting windows 10 downloads. 3. installing Line 6 Monkey first. 4. updated my driver to the windows 10 driver. LINE 6SOFTWARECUSTOMTONEPRODUCTSBLOGSUPPORTSHOP Line 6 is a music instruments manufacturing company that specializes in guitar amp and effects modeling, and makes guitars, amps, effects pedals, multi effects processors, guitar wireless, vocal wireless, music software, recording interfaces, digital mixers, and personal amplification speakers.COMMUNITY SUPPORT
Dream Rig - Line 6 Product Integration. For those who want to discuss anything regarding their ultimate Line 6 rig (L6 Multi-EFX + Variax + L6 Amp/Speaker) 2,058. posts.MODEL PACKS
HD Metal Pack. $49.99. Add to Cart. Line 6 Metal Amps Model Pack—a heavy-hitting collection that brings together some of the most crushing high-gain amps we’ve ever created.FLEXTONE III MANUAL
An in-depth exploration of the revolutionary technologies and tonal pleasures of the Flextone III. Electrophonic Limited Edition. Also available at www.line6.com. Revision C. BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
G10 NOT CHARGING
Posted May 11. On 5/9/2021 at 7:57 PM, rmalto said: Hi, I just got my Line 6 Relay G10 today and tried charging. All I got was flashing red light on the base and nothing on the transmitter at all. This is now plugged for more than four hours. If you just REBUILD PRESETS AT START UP???? Sometimes a firmware update, like the updates to v2.0 and 2.01, involve a significant change in the preset structure. That means old presets need to have their structure updated to the new format. This procedure is called rebuilding the preset. SoNEW DUMBLE PATCH
New Dumble patch. First off, love the new amp and effects, thank you Line 6!!! Did a quick video today using the Dumble model. I think that model nails that edge of break up SRV type sound, plus it sounds really good with the SD-1 too. The link to download the patch isPOD GO VS HELIX LT
Hello from Italy I need a new multifx that have best quality possible for overdrive distortion and ampli Cab SIM. So look for the new PodGo but in Italy its not yet available. Its have the same effects and SIM of HELIX LT or not,? Helix LT Is fantastic but its bigger also in itsprice. Pod Go has
SPIDER V REMOTE NO INTERNET ACCESS DETECTED Hi Spider V Remote 2.00 does not detect my internet connection (look at the screenshot). I have this problem with windows 7 and windows 8.1 Has anyone ever encountered this problem? Would you have a solution to this problem? Spider V Remote works well on Mac OSX and Windows 10233/5000
LINE 6SOFTWARECUSTOMTONEPRODUCTSBLOGSUPPORTSHOP Line 6 is a music instruments manufacturing company that specializes in guitar amp and effects modeling, and makes guitars, amps, effects pedals, multi effects processors, guitar wireless, vocal wireless, music software, recording interfaces, digital mixers, and personal amplification speakers.COMMUNITY SUPPORT
Dream Rig - Line 6 Product Integration. For those who want to discuss anything regarding their ultimate Line 6 rig (L6 Multi-EFX + Variax + L6 Amp/Speaker) 2,058. posts.MODEL PACKS
HD Metal Pack. $49.99. Add to Cart. Line 6 Metal Amps Model Pack—a heavy-hitting collection that brings together some of the most crushing high-gain amps we’ve ever created.FLEXTONE III MANUAL
An in-depth exploration of the revolutionary technologies and tonal pleasures of the Flextone III. Electrophonic Limited Edition. Also available at www.line6.com. Revision C. BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
G10 NOT CHARGING
Posted May 11. On 5/9/2021 at 7:57 PM, rmalto said: Hi, I just got my Line 6 Relay G10 today and tried charging. All I got was flashing red light on the base and nothing on the transmitter at all. This is now plugged for more than four hours. If you just REBUILD PRESETS AT START UP???? Sometimes a firmware update, like the updates to v2.0 and 2.01, involve a significant change in the preset structure. That means old presets need to have their structure updated to the new format. This procedure is called rebuilding the preset. SoNEW DUMBLE PATCH
New Dumble patch. First off, love the new amp and effects, thank you Line 6!!! Did a quick video today using the Dumble model. I think that model nails that edge of break up SRV type sound, plus it sounds really good with the SD-1 too. The link to download the patch isPOD GO VS HELIX LT
Hello from Italy I need a new multifx that have best quality possible for overdrive distortion and ampli Cab SIM. So look for the new PodGo but in Italy its not yet available. Its have the same effects and SIM of HELIX LT or not,? Helix LT Is fantastic but its bigger also in itsprice. Pod Go has
SPIDER V REMOTE NO INTERNET ACCESS DETECTED Hi Spider V Remote 2.00 does not detect my internet connection (look at the screenshot). I have this problem with windows 7 and windows 8.1 Has anyone ever encountered this problem? Would you have a solution to this problem? Spider V Remote works well on Mac OSX and Windows 10233/5000
LINE 6
Lowest noise—Record with 12dB more dynamic range than similar interfaces; ToneDirect monitoring—Exclusive Line 6 ToneDirect monitoring makes latency is a thing of the past; Authentic touch response and feel—Record using high quality amp and effect modeling without sacrificing tone or feel; Studio-quality recording—44.1/48 kHz 16-/24-bit recording (88.2/96 kHz with sample-rate conversion) HELIX 3.10/3.11 RELEASE NOTES Helix/HX 3.10 (released April 15, 2021) includes a new amp, new effects, new features, improvements, and bug fixes and is recommended for all users. Helix/HX Firmware 3.11 (released April 27, 2021) includes additional important bug fixes: HX Stomp, HX Stomp XL only—If a custom label is not assign RINGING BELL IN ROOM REVERB Hi! I appeal to your experience once again. when im using headphones I hear an annoying high pitch bell, mostly using distortion, in the ROOM Reverb block. anyone can hear it? Thanks!SUDDENLY NO SOUND
I have lost all sound output from the Helix - i changed presets to a new one i downloaded and installed (shown in screenshot) - had sound until i clicked on a block to try to change the tone and the sound disappeared - went back to previous preset but sound remained gone - then checked about 10 oPARTS - LINE 6
Line 6 Online Shop. Replacement pot for Spider II 15w, 30w, HD75, Spider III 15w, 30w, HD75, and Low Down 15w COMPATIBLE POWER SUPPLIES FOR HX STOMP The Voodoo Lab HX Current Doubler Cable makes it easier than ever to power your Line 6 HX Effects or HX Stomp device. Using a single cable constructed of two 2.1mm plugs and one 2.5mm plug. I have one, the cable works fine, but using it with the two 450ma outputs of my MXR ISO-Brick isn’t enough to power my HX Stomp. UPDATER DOESN'T SEE HELIX. Start by downloading the Helix app (not firmware). Select Helix in the Software (not Products) filed on the Downloads page. After downloading, run the installer file to install the app, driver, and Line 6 Updater. Follow the instructions you find on the Helix app download page. Quote.NEW DUMBLE PATCH
New Dumble patch. First off, love the new amp and effects, thank you Line 6!!! Did a quick video today using the Dumble model. I think that model nails that edge of break up SRV type sound, plus it sounds really good with the SD-1 too. The link to download the patch is SPIDER V REMOTE NO INTERNET ACCESS DETECTED Hi Spider V Remote 2.00 does not detect my internet connection (look at the screenshot). I have this problem with windows 7 and windows 8.1 Has anyone ever encountered this problem? Would you have a solution to this problem? Spider V Remote works well on Mac OSX and Windows 10233/5000
FREE IRS - HELIX - LINE 6 COMMUNITY Just got my HX this week and have been going back through my IR stash, auditioning them on the new device. My favorites are the Tonic IRs: Im particularly fond of the Bogner cabs in this set Taylor CE: If you try these, you might decide that an acoustic sim block isnt such an LINE 6SOFTWARECUSTOMTONEPRODUCTSBLOGSUPPORTSHOP Line 6 is a music instruments manufacturing company that specializes in guitar amp and effects modeling, and makes guitars, amps, effects pedals, multi effects processors, guitar wireless, vocal wireless, music software, recording interfaces, digital mixers, and personal amplification speakers.COMMUNITY SUPPORT
Dream Rig - Line 6 Product Integration. For those who want to discuss anything regarding their ultimate Line 6 rig (L6 Multi-EFX + Variax + L6 Amp/Speaker) 2,058. posts.MODEL PACKS
HD Metal Pack. $49.99. Add to Cart. Line 6 Metal Amps Model Pack—a heavy-hitting collection that brings together some of the most crushing high-gain amps we’ve ever created.FLEXTONE III MANUAL
An in-depth exploration of the revolutionary technologies and tonal pleasures of the Flextone III. Electrophonic Limited Edition. Also available at www.line6.com. Revision C. BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
G10 NOT CHARGING
Posted May 11. On 5/9/2021 at 7:57 PM, rmalto said: Hi, I just got my Line 6 Relay G10 today and tried charging. All I got was flashing red light on the base and nothing on the transmitter at all. This is now plugged for more than four hours. If you just REBUILD PRESETS AT START UP???? Sometimes a firmware update, like the updates to v2.0 and 2.01, involve a significant change in the preset structure. That means old presets need to have their structure updated to the new format. This procedure is called rebuilding the preset. SoNEW DUMBLE PATCH
New Dumble patch. First off, love the new amp and effects, thank you Line 6!!! Did a quick video today using the Dumble model. I think that model nails that edge of break up SRV type sound, plus it sounds really good with the SD-1 too. The link to download the patch isPOD GO VS HELIX LT
Hello from Italy I need a new multifx that have best quality possible for overdrive distortion and ampli Cab SIM. So look for the new PodGo but in Italy its not yet available. Its have the same effects and SIM of HELIX LT or not,? Helix LT Is fantastic but its bigger also in itsprice. Pod Go has
SPIDER V REMOTE NO INTERNET ACCESS DETECTED Hi Spider V Remote 2.00 does not detect my internet connection (look at the screenshot). I have this problem with windows 7 and windows 8.1 Has anyone ever encountered this problem? Would you have a solution to this problem? Spider V Remote works well on Mac OSX and Windows 10233/5000
LINE 6SOFTWARECUSTOMTONEPRODUCTSBLOGSUPPORTSHOP Line 6 is a music instruments manufacturing company that specializes in guitar amp and effects modeling, and makes guitars, amps, effects pedals, multi effects processors, guitar wireless, vocal wireless, music software, recording interfaces, digital mixers, and personal amplification speakers.COMMUNITY SUPPORT
Dream Rig - Line 6 Product Integration. For those who want to discuss anything regarding their ultimate Line 6 rig (L6 Multi-EFX + Variax + L6 Amp/Speaker) 2,058. posts.MODEL PACKS
HD Metal Pack. $49.99. Add to Cart. Line 6 Metal Amps Model Pack—a heavy-hitting collection that brings together some of the most crushing high-gain amps we’ve ever created.FLEXTONE III MANUAL
An in-depth exploration of the revolutionary technologies and tonal pleasures of the Flextone III. Electrophonic Limited Edition. Also available at www.line6.com. Revision C. BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
G10 NOT CHARGING
Posted May 11. On 5/9/2021 at 7:57 PM, rmalto said: Hi, I just got my Line 6 Relay G10 today and tried charging. All I got was flashing red light on the base and nothing on the transmitter at all. This is now plugged for more than four hours. If you just REBUILD PRESETS AT START UP???? Sometimes a firmware update, like the updates to v2.0 and 2.01, involve a significant change in the preset structure. That means old presets need to have their structure updated to the new format. This procedure is called rebuilding the preset. SoNEW DUMBLE PATCH
New Dumble patch. First off, love the new amp and effects, thank you Line 6!!! Did a quick video today using the Dumble model. I think that model nails that edge of break up SRV type sound, plus it sounds really good with the SD-1 too. The link to download the patch isPOD GO VS HELIX LT
Hello from Italy I need a new multifx that have best quality possible for overdrive distortion and ampli Cab SIM. So look for the new PodGo but in Italy its not yet available. Its have the same effects and SIM of HELIX LT or not,? Helix LT Is fantastic but its bigger also in itsprice. Pod Go has
SPIDER V REMOTE NO INTERNET ACCESS DETECTED Hi Spider V Remote 2.00 does not detect my internet connection (look at the screenshot). I have this problem with windows 7 and windows 8.1 Has anyone ever encountered this problem? Would you have a solution to this problem? Spider V Remote works well on Mac OSX and Windows 10233/5000
LINE 6
Lowest noise—Record with 12dB more dynamic range than similar interfaces; ToneDirect monitoring—Exclusive Line 6 ToneDirect monitoring makes latency is a thing of the past; Authentic touch response and feel—Record using high quality amp and effect modeling without sacrificing tone or feel; Studio-quality recording—44.1/48 kHz 16-/24-bit recording (88.2/96 kHz with sample-rate conversion) HELIX 3.10/3.11 RELEASE NOTES Helix/HX 3.10 (released April 15, 2021) includes a new amp, new effects, new features, improvements, and bug fixes and is recommended for all users. Helix/HX Firmware 3.11 (released April 27, 2021) includes additional important bug fixes: HX Stomp, HX Stomp XL only—If a custom label is not assign RINGING BELL IN ROOM REVERB Hi! I appeal to your experience once again. when im using headphones I hear an annoying high pitch bell, mostly using distortion, in the ROOM Reverb block. anyone can hear it? Thanks!SUDDENLY NO SOUND
I have lost all sound output from the Helix - i changed presets to a new one i downloaded and installed (shown in screenshot) - had sound until i clicked on a block to try to change the tone and the sound disappeared - went back to previous preset but sound remained gone - then checked about 10 oPARTS - LINE 6
Line 6 Online Shop. Replacement pot for Spider II 15w, 30w, HD75, Spider III 15w, 30w, HD75, and Low Down 15w COMPATIBLE POWER SUPPLIES FOR HX STOMP The Voodoo Lab HX Current Doubler Cable makes it easier than ever to power your Line 6 HX Effects or HX Stomp device. Using a single cable constructed of two 2.1mm plugs and one 2.5mm plug. I have one, the cable works fine, but using it with the two 450ma outputs of my MXR ISO-Brick isn’t enough to power my HX Stomp. UPDATER DOESN'T SEE HELIX. Start by downloading the Helix app (not firmware). Select Helix in the Software (not Products) filed on the Downloads page. After downloading, run the installer file to install the app, driver, and Line 6 Updater. Follow the instructions you find on the Helix app download page. Quote.NEW DUMBLE PATCH
New Dumble patch. First off, love the new amp and effects, thank you Line 6!!! Did a quick video today using the Dumble model. I think that model nails that edge of break up SRV type sound, plus it sounds really good with the SD-1 too. The link to download the patch is SPIDER V REMOTE NO INTERNET ACCESS DETECTED Hi Spider V Remote 2.00 does not detect my internet connection (look at the screenshot). I have this problem with windows 7 and windows 8.1 Has anyone ever encountered this problem? Would you have a solution to this problem? Spider V Remote works well on Mac OSX and Windows 10233/5000
FREE IRS - HELIX - LINE 6 COMMUNITY Just got my HX this week and have been going back through my IR stash, auditioning them on the new device. My favorites are the Tonic IRs: Im particularly fond of the Bogner cabs in this set Taylor CE: If you try these, you might decide that an acoustic sim block isnt such an LINE 6SOFTWARECUSTOMTONEPRODUCTSBLOGSUPPORTSHOP Line 6 is a music instruments manufacturing company that specializes in guitar amp and effects modeling, and makes guitars, amps, effects pedals, multi effects processors, guitar wireless, vocal wireless, music software, recording interfaces, digital mixers, and personal amplification speakers. LINE 6HELIX LTRESOURCES Line 6 Design—custom made for Helix. Luggage-grade construction. Stowable backpack straps. Quilted airmesh backing for comfort. Closed-cell foam padding for maximum protection. Rugged, molded rubber carrying handles. Water-resistant zippers. Ample room for accessoriesand sheet music.
LINE 6
The HX Effects ™ processor was designed to be integrated into traditional amp and pedal setups and may serve as anything from a dedicated multi-effects unit to the command center for your entire rig. Although compact in size, it delivers the same professional-grade sound quality and authentic HX ® Modeling found in our market-leading Helix ® processors.LINE 6
Barely larger than many conventional pedals, HX Stomp features over 300 amps, cabs, and effects from Helix, M-Series, and legacy Line 6 products—up to six simultaneously. Three capacitive-sensing footswitches with color-coded LED rings facilitate easy preset selection and editing. Connect optional footswitches and expressionpedals for even
MODEL PACKS
HD Metal Pack. $49.99. Add to Cart. Line 6 Metal Amps Model Pack—a heavy-hitting collection that brings together some of the most crushing high-gain amps we’ve ever created.SPIDER ONLINE
Unlimited Spider tones for unlimited playing. Upload, download and trade Spider tones as often as you want from an ever-growing collection. Get tones based on your favorite songs, tones to match your Spider Online lessons and jam tracks, and tones to make your Spider amp get better and better – all for free.G10 NOT CHARGING
Posted May 11. On 5/9/2021 at 7:57 PM, rmalto said: Hi, I just got my Line 6 Relay G10 today and tried charging. All I got was flashing red light on the base and nothing on the transmitter at all. This is now plugged for more than four hours. If you just BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
HELIX - LINE 6 COMMUNITY Update: MacOS 11 Compatibility with Line 6 Software. Apply to Join our Public Beta Testing Program! Attention Helix/HX/Native Owners! Update to 3.01 or newer ASAP! IMPORTANT SAFETY ALERT: RELAY® G10 TRANSMITTERFIRE HAZARD.
REBUILD PRESETS AT START UP???? Sometimes a firmware update, like the updates to v2.0 and 2.01, involve a significant change in the preset structure. That means old presets need to have their structure updated to the new format. This procedure is called rebuilding the preset. So LINE 6SOFTWARECUSTOMTONEPRODUCTSBLOGSUPPORTSHOP Line 6 is a music instruments manufacturing company that specializes in guitar amp and effects modeling, and makes guitars, amps, effects pedals, multi effects processors, guitar wireless, vocal wireless, music software, recording interfaces, digital mixers, and personal amplification speakers. LINE 6HELIX LTRESOURCES Line 6 Design—custom made for Helix. Luggage-grade construction. Stowable backpack straps. Quilted airmesh backing for comfort. Closed-cell foam padding for maximum protection. Rugged, molded rubber carrying handles. Water-resistant zippers. Ample room for accessoriesand sheet music.
LINE 6
The HX Effects ™ processor was designed to be integrated into traditional amp and pedal setups and may serve as anything from a dedicated multi-effects unit to the command center for your entire rig. Although compact in size, it delivers the same professional-grade sound quality and authentic HX ® Modeling found in our market-leading Helix ® processors.LINE 6
Barely larger than many conventional pedals, HX Stomp features over 300 amps, cabs, and effects from Helix, M-Series, and legacy Line 6 products—up to six simultaneously. Three capacitive-sensing footswitches with color-coded LED rings facilitate easy preset selection and editing. Connect optional footswitches and expressionpedals for even
MODEL PACKS
HD Metal Pack. $49.99. Add to Cart. Line 6 Metal Amps Model Pack—a heavy-hitting collection that brings together some of the most crushing high-gain amps we’ve ever created.SPIDER ONLINE
Unlimited Spider tones for unlimited playing. Upload, download and trade Spider tones as often as you want from an ever-growing collection. Get tones based on your favorite songs, tones to match your Spider Online lessons and jam tracks, and tones to make your Spider amp get better and better – all for free.G10 NOT CHARGING
Posted May 11. On 5/9/2021 at 7:57 PM, rmalto said: Hi, I just got my Line 6 Relay G10 today and tried charging. All I got was flashing red light on the base and nothing on the transmitter at all. This is now plugged for more than four hours. If you just BOOT FAILURE-ENTERED UPDATE MODE I got my Helix this morning and I started the update procedure and the exact same thing happened,, "Boot Failure. Entered Update Mode!" and Line 6 Updater showed nothing,, my Helix was not detected in the Updater,,, even though it WAS detected when I started the update procedure to v2.82.. I restarted the Helix and my PC several time tono avail.
HELIX - LINE 6 COMMUNITY Update: MacOS 11 Compatibility with Line 6 Software. Apply to Join our Public Beta Testing Program! Attention Helix/HX/Native Owners! Update to 3.01 or newer ASAP! IMPORTANT SAFETY ALERT: RELAY® G10 TRANSMITTERFIRE HAZARD.
REBUILD PRESETS AT START UP???? Sometimes a firmware update, like the updates to v2.0 and 2.01, involve a significant change in the preset structure. That means old presets need to have their structure updated to the new format. This procedure is called rebuilding the preset. SoLINE 6
In the deep south of Italy, where the sun kisses the sea and good wine accompanies a great meal, Giovanni Boero creates new sounds inspired by the magical integration of Helix and Variax. A young guitarist who loves experimental music and the fusion of musical genres, Giovanni is a long-time Line 6 user and fan.LINE 6
The HX Effects ™ processor was designed to be integrated into traditional amp and pedal setups and may serve as anything from a dedicated multi-effects unit to the command center for your entire rig. Although compact in size, it delivers the same professional-grade sound quality and authentic HX ® Modeling found in our market-leading Helix ® processors.LINE 6
Line 6 StageScape M20d is a touchscreen-based live sound mixing console loaded with DSP, I/O, iPad control, and professional suite of channel strip mixing effects.LINE 6
Lowest noise—Record with 12dB more dynamic range than similar interfaces; ToneDirect monitoring—Exclusive Line 6 ToneDirect monitoring makes latency is a thing of the past; Authentic touch response and feel—Record using high quality amp and effect modeling without sacrificing tone or feel; Studio-quality recording—44.1/48 kHz 16-/24-bit recording (88.2/96 kHz with sample-rate conversion)LINE 6
SIMPLE USER INTERFACE. A streamlined plug-and-play interface and simple and intuitive workflow make POD Go exceptionally easy to use. Choose, edit, and control sounds using the large color LCD screen, five push encoders, eight footswitches, and a multi-function expression pedal—plus add a second expression pedal or two external footswitches for even more real-time control.LINE 6
free Allure IR pack. *Sign up will create a Line 6 account and add your information to the Line 6 email list to receive offers, promotions, and news updates.COMMUNITY SUPPORT
Dream Rig - Line 6 Product Integration. For those who want to discuss anything regarding their ultimate Line 6 rig (L6 Multi-EFX + Variax + L6 Amp/Speaker) 2,058. posts.LINE 6
Helix ® Floor and Helix Rack are the flagship guitar processors of the Helix family, offering incredible power, flexibility, and control. HX TM Modeling uses dual-DSP processing to deliver the nuanced character that exists in the original classics, giving you natural bloom, compression, modulation, and honk on some models, as well as intense gain and breakup in others. SPIDER V REMOTE NO INTERNET ACCESS DETECTED Hi Spider V Remote 2.00 does not detect my internet connection (look at the screenshot). I have this problem with windows 7 and windows 8.1 Has anyone ever encountered this problem? Would you have a solution to this problem? Spider V Remote works well on Mac OSX and Windows 10233/5000
FREE IRS - HELIX - LINE 6 COMMUNITY IME working with IRs as acoustic sims, you can dial in more body sound / "air" by boosting around 400Hz. The effect varies from IR to IR but if you're looking for a bit more of that, it can help quite a bit. It's fun to speculate but if you have the time, download the IRslinked above.
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STAY INFORMED WITH THE LATEST FROM Supply an email address to receive our once a month newsletter and new product announcements. Choose Country United States Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, Democratic Republic of the Cook Islands Costa Rica Croatia Cuba Cyprus Czech Republic Côte d'Ivoire Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard Island and McDonald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran, Islamic Republic of Iraq Ireland Isle of Man Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Korea, Democratic People's Republic of Korea, Republic of Kuwait Kyrgyzstan Lao People's Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macao Macedonia, the former Yugoslav Republic of Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States of Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Romania Russian Federation Rwanda Réunion Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin (French part) Saint Pierre and Miquelon Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia and the South Sandwich Islands Spain Sri Lanka Sudan Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Taiwan, Province of China Tajikistan Tanzania, United Republic of Thailand Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu US Minor Outlying Islands Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe Åland IslandsPRIVACY POLICY
Your privacy is important to Yamaha Guitar Group, Inc. and its family of brands, which includes Yamaha, Line 6, and Ampeg (“YGG”). We developed this Privacy Policy so you know how we collect, use, share, and store your personal information. This Privacy Policy applies to all YGG-branded, owned, and operated websites, applications (“apps”) and products on which this Privacy Policy is shown. If a YGG website, app, or product links to a different privacy policy, then that privacy policy will apply to your use of that site, app, or product. WAYS YGG COLLECTS AND USES PERSONAL INFORMATION "Personal Information" is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. When we combine other information (i.e., information that does not, on its own, identify an individual or household) with Personal Information, we treat the combined information as PersonalInformation.
When you create a YGG account When you create an account on a YGG website or mobile app, we ask you to provide Personal Information, including your name and email address. You will use your email address or username and your password to login to your account. Your YGG account will be password protected. We use your name to help verify your account when you contact customersupport.
When you log in to your YGG account with social media credentials You may have the option to log in to your YGG account using your social media login credentials (e.g., your Facebook login credentials). If you choose to do this, when you log in to your YGG account using social media login credentials for the first time, you will be asked whether you agree that the social media provider may provide certain information to YGG, such as your name, email address, profile photo, posts, comments and other information associated with your social media account. All this information is made available to YGG by the social media provider due to the way the social sign-on configuration works, but of this information, YGG only retains and uses your email address. YGG uses the email address provided by the social media provider to associate it with your YGG account so that you can use your email address to log in to your YGG account in the future if you no longer wish to login using your social media login credentials. If you do not want your information to be shared with YGG by the social media provider, then you can simply login to the account(s) you maintain on any YGG-owned website using the relevant account login credentials without using your social media login credentials. When you buy products on a YGG website If you purchase a product on a YGG site, then YGG will collect Personal Information from you, such as your name, mailing address and telephone number, so that we can process your order and fulfill your purchase. We do not view or store your payment card information. A third party processes customer payment card information when YGG customers use a payment card to make a purchase on a YGG site. When you update a YGG affiliated product If you perform a software update, including but not limited to a firmware update, to a YGG affiliated product, then YGG will collect Personal Information from you, such as your IP address and unique product ID so that we can ensure proper functionality of the product and that the product is operating safely. When you communicate with YGG When you interact with our customer support representatives via email, website chat, telephone, text, or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences; and information about the YGG products you own, such as their serial numbers and date of purchase. We may collect the text of your communications, such as your questions, comments, or compliments about our products or services. We also may create event logs that are useful in diagnosing product or app performance related issues, and capture information relating to the support or service issue. We use this information to provide you with customer and product support. We may access your YGG account in order to assist us in providing you the necessary assistance. To improve customer service, subject to applicable laws, we may also record, monitor, and/or review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys. We may use your comments or compliments, without identifying you by your full name, as testimonials in our advertising or marketing. We may use Personal Information to communicate with you, including communicating with you about your account or transactions with us, giving you important information about your products or apps, sending you notice about material changes to this Privacy Policy, and, consistent with applicable laws and the choices available to you as described below under Your Choices regarding Marketing Correspondence, sending you offers and promotions for our products and apps. When you are connected to YGG services When you are connected to our services via custom applications (apps), we collect information such as your IP address and unique device ID. We associate your unique device ID with information that you may have used to register for certain services or purchase products. Server logs that are maintained by us or by our third-party service providers contain information about the services that you have used, and your device-specific information. We use your IP address or unique device ID address to track device-event information such as crashes, system activity and hardware settings, and also to control access to certain services or applications. OTHER USES OF PERSONAL INFORMATION BY YGG YGG may use Personal Information for internal statistical, marketing or operational purposes, including generating sales reports and measuring and understanding demographic, user interest, purchasing and other trends among our customers. ENTITIES WITH WHICH YGG MAY SHARE PERSONAL INFORMATION With social network providers From time to time, we may provide email addresses of selected YGG customers who have opted in to receiving marketing correspondence about YGG products and apps to social network providers, so they can help us display advertisements on the social network pages of other users who share common qualities (e.g., demographics and interests) with the selected YGG customers. If you sign up to be notified by email when a YGG product or app will be available for purchase, in addition to using your email address to notify you when that product or app becomes available for purchase, we may also provide your email address to social network providers, so they can help us to display advertisements about that product or app on your social network pages. With service providers We use third party service providers to help us to administer certain activities on our behalf, such as fulfilling purchases and shipping products, processing credit card payments, sending emails, providing advertisements, analyzing usage of our websites and apps, tracking effectiveness of our marketing campaigns, and allowing users to connect to their social network. We may share Personal Information about you with such third party service providers to the extent necessary for the sole purpose of enabling them to perform services onour behalf.
Ad event logs
If you choose to use YGG apps that contain advertisements, we may collect information such as which advertisements were viewed, how often they were clicked and how often certain actions such as saving a coupon or calling or routing to a location corresponding to an advertisement were performed so that the advertising providers can provide you with content and advertising that might be of interest toyou.
Other disclosures
We may disclose Personal Information about you to others if we have your consent to do so in such form of consent as may be required underapplicable law.
Subject to applicable laws in your jurisdiction, we may also disclose Personal Information about you to others as we believe to be necessary or appropriate: (a) under applicable law or regulation, including laws or regulations outside your country of residence; (b) to comply with legal process; (c) to respond to lawful requests from public authorities and law enforcement officials (including officials outside your country of residence) for purposes such as satisfying national security or law enforcement requirements; (d) to assist or support theft investigations involving YGG products or property, (e) to enforce any of our terms and conditions or policies; (f) to protect our operations or those of any of our affiliates and subsidiaries; (g) to protect the rights, privacy, safety or property of YGG, its affiliates and subsidiaries, you or others; or (h) to permit us to pursue available remedies or limit the damages that we may sustain. We may also transfer Personal Information to an affiliate, a subsidiary or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of YGG's business, assets or stock, including, without limitation, in connection with any bankruptcy or similarproceeding.
In addition, we may transfer Personal Information across borders, outside of your country or jurisdiction around the world. In such cases, we will ensure that the country provides adequate protections or that the recipients are subject to appropriate safeguards including EU approved standard contract clauses. YGG will contractually require all third parties with whom it shares personal information to safeguard such information consistent with the terms of this Policy. Ways you may share personal information or consent to YGG sharing your personal information: Message boards, forums Some YGG websites and apps have message boards, forums, chat functionality, blogs, and similar features through which you can post information, messages and materials. Please note that any information you disclose through such services or otherwise on our sites may become public information and may be available to visitors to the sites and to the general public. We urge you to exercise discretion and caution when deciding to disclose Personal Information, or any other information, on our websites or apps.Promotions
If you enter a sweepstakes, contest or similar promotion, we may use the information you provide to administer those promotions. To the extent that the terms and conditions of any such promotion regarding the treatment of Personal Information about you conflict with this Privacy Policy, the terms and conditions of the promotion willcontrol.
Cookies and similar technology To help analyze how you and other visitors navigate YGG websites and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. We use Google Analytics to collect and process data in the manner described in the Google site titled "HOW GOOGLE USES DATA WHEN YOU USE OUR PARTNERS’ SITES OR APPS." A LINK TO THIS SITE IS: www.google.com/policies/privacy/partners/The information we
collect includes IP address, identifiers for mobile devices (e.g., Android Advertising Identifier or Advertising Identifier for iOS, or similar identifiers), geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), demographics, page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIF’s or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. The information collected through these means may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate use of our website, app, or product and report usage information back to us. To learn more about how to opt out of Google Analytics services, please visit this link: Google Analytics: https://tools.google.com/dlpage/gaoptout If you do not want information collected using these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them. In addition, if you reside in a jurisdiction that requires us to obtain your consent to use cookies on our sites then you will have an opportunity to manage your cookie preferences on the sites, except that certain cookies are required to enable core site functionality and you cannot choose to disable thosecookies.
LINKS, THIRD PARTY APPS, AND THIRD PARTIES’ PRIVACY PRACTICES Our websites, apps and products may contain links to other sites that are not operated by YGG, and our websites or your product may contain apps that you can download from third parties. These linked sites and apps are not under our control and we are not responsible for the privacy practices or the content of any linked sites and apps. If you use any third-party sites or apps, any Personal Information collected by the third party’s site or app will be controlled by the privacy policy of that third party. We recommend that you carefully review the privacy policy of any third parties to which you provide PersonalInformation.
SECURITY
YGG takes reasonable security measures to help protect against loss, misuse, unauthorized access and unauthorized disclosure or alteration of the Personal Information under its control. POLICY WITH RESPECT TO CHILDREN Our websites and apps are not directed to individuals under the age of 13, and we request that individuals under 13 not provide Personal Information to YGG through any YGG website or through our apps. If we learn that we have collected the Personal Information from a child under 13, we will take steps to delete the information as soon aspossible.
RETENTION OF PERSONAL INFORMATION We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected as outlined in this Privacy Policy unless a longer retention period is required by law. DATA SUBJECT RIGHTS FOR EU RESIDENTS EU residents have certain rights regarding their Personal Information under the GDPR. These rights include: RIGHT TO REQUEST ACCESS You may request details of Personal Information which we hold about you. Upon request, we will provide a copy of such personal information within a reasonable timeframe, generally within 1 month. RIGHT TO RECTIFICATION If you believe that any Personal Information that we are holding on you is incorrect or incomplete, please contact us as soon as possible, at the address below. We will promptly correct any personal information found to be incorrect.RIGHT TO OBJECT
You may choose to object to the collection or use of your PersonalInformation:
* whenever information is processed for the legitimate interest ofYGG.
* whenever information is processed for a task carried out in the public interest or in the exercise of official authority vested inYGG.
Please note that your objection may be overridden by the legitimate interests of YGG to process and collect your Personal Information. You also have the right to object to the processing or your Personal Information for direct marketing purpose.RIGHT TO ERASURE
To the extent legally permissible, you may be entitled to have certain Personal Information erased in the following circumstances: * The Personal Information is no longer necessary in relation to the purposes for which it was collected or processed. * You object to the collection or use of your Personal Information and there are no overriding legitimate grounds for the processing. * The Personal Information has been unlawfully processed. * The Personal Information has reached the defined retention period to be erased or for compliance with a legal obligation to which YGG issubject.
RIGHT TO RESTRICTION OF PROCESSING You may have the right to restrict further processing of your Personal Information in the following situations: * You contest the accuracy of the Personal Information. * The processing of the information is unlawful. * The Personal Information YGG has reached the defined retention period no longer needs the personal information for the purposes of the processing, but you require the Personal Information to establish, exercise, or defend legal claims. * Your objection to the processing may be restricted pending the verification of whether YGG’s legitimate grounds override your rights as a data subject. RIGHT TO PORTABILITY You have the right to receive your Personal Information in a structured, commonly used and machine-readable format. YGG will assist in the transmission of such data to another entity, upon request, to the extent technically feasible. RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING OR PROFILING You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. How you can exercise your rights YGG takes reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. You may edit your information at https://line6.com/account or https://ampeg.com/account, depending on whether you registered for a Line 6 or Ampeg account (or both). You may request access to your Personal Information and request that erroneous or inaccurate Personal Information be updated. You may also request that your Personal Information and YGG account be deleted. YGG will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the Personal Information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain Personal Information for a longer period for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes. Requests can be made as follows: U.S. Mail to: YAMAHA GUITAR GROUP, INC., ATTN: LEGAL DEPARTMENT, 26580 AGOURA ROAD, CALABASAS, CA 91302. You may also direct your request via e-mail to: privacypolicy@yamahaguitargroup.com. YOUR CALIFORNIA PRIVACY RIGHTS This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in this Privacy Statement and applies solely to visitors, users, and others who reside in the State of California. YGG adopts this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice. YGG collects various types of personally identifiable information about you during our customer relationship. In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:CATEGORY
EXAMPLES
COLLECTED
A. Identifiers.
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similaridentifiers.
YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with othercategories.
YES
C. Protected classification characteristics under California orfederal law.
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).YES
D. Commercial information. Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories ortendencies.
YES
E. Biometric information. Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.NO
F. Internet or other similar network activity. Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.YES
G. Geolocation data. Physical location or movements.YES
H. Sensory data.
Audio, electronic, visual, thermal, olfactory, or similar information.NO
I. Professional or employment-related information. Current or past job history or performance evaluations.NO
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.NO
K. Inferences drawn from other personal information. Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.NO
Personal information does not include: * Publicly available information from government records. * De-identified or aggregated consumer information. * Information excluded from the CCPA's scope, like: * health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trialdata;
* personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994. We obtain the categories of personal information listed above from the following categories of sources: * Directly from our clients or their agents. * Indirectly from our clients or their agents. * Directly and indirectly from activity on our website. For example, from submissions through our website portal or website usage details collected automatically. * From third parties that interact with us in connection with the services we perform. Use of Personal Information We may use or disclose the personal information we collect for one or more of the following business purposes: * To fulfill or meet the reason for which the information isprovided.
* To provide you with information, products or services that yourequest from us.
* To provide you with email alerts, event registrations and other notices concerning our products or services, or events or news, that may be of interest to you. * To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billingand collections.
* To improve our website and present its contents to you. * For testing, research, analysis and product development. * As necessary or appropriate to protect the rights, property or safety of us, our clients or others. * To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations. * As described to you when collecting your personal information or as otherwise set forth in the CCPA. * To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. Sharing Personal Information We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose: Category A: Identifiers. Category B: California Customer Records personal informationcategories.
Category C: Protected classification characteristics under Californiaor federal law.
Category D: Commercial information. Category F: Internet or other similar network activity. Category G: Geolocation data. We disclose your personal information for a business purpose to the following categories of third parties:* Our affiliates.
* Service providers. * Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services weprovide to you.
In the preceding twelve (12) months, we have not sold any personalinformation.
Your Rights and Choices The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights. _Access to Specific Information and Data Portability Rights_ You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, if specified, we will disclose to you: * The categories of personal information we collected about you. * The categories of sources for the personal information we collected about you. * Our business or commercial purpose for collecting or selling that personal information. * The categories of third parties with whom we share that personalinformation.
* The specific pieces of personal information we collected about you (also called a data portability request). * If we sold or disclosed your personal information for a business purpose, two separate lists disclosing: * sales, identifying the personal information categories that each category of recipient purchased; and * disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained. _Deletion Request Rights_ You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless anexception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to: * Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract withyou.
* Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible forsuch activities.
* Debug products to identify and repair errors that impair existing intended functionality. * Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right providedfor by law.
* Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 _seq._). * Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent. * Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us. * Comply with a legal obligation. * Make other internal and lawful uses of that information that are compatible with the context in which you provided it. _Exercising Access, Data Portability, and Deletion Rights_ To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us byeither:
* U.S. Mail: YAMAHA GUITAR GROUP, INC., Attn: Legal Department, 26580 Agoura Road, Calabasas, CA 91302; or * Email: privacypolicy@yamahaguitargroup.com Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumerrequest must:
* Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. * Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. _Response Timing and Format_ We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: * Deny you goods or services. * Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposingpenalties.
* Provide you a different level or quality of goods or services. * Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.DISPUTE RESOLUTION
If you feel that YGG is not abiding by its posted privacy policy, please contact YGG at privacypolicy@yamahaguitargroup.com. Your choices regarding marketing correspondence Newsletter Subscription Information - From time to time, we would like to provide you with information in the form of electronic newsletters. You may subscribe to receive electronic newsletters and information, without registering a product, by submitting your email address, phone number, or other relevant information at which you wish to becontacted.
SERVICE EMAIL LINKS
We may place email links on the Website to allow you to contact us directly. The Personal Information you provide in these email links is used to respond directly to your questions or comments. We may also file your comments to improve the Website, or review and discard the Personal Information. All information, other than Personal Information, that you send to YGG using these email links will not be considered or treated as confidential information. Do not send us any information, ideas, suggestions, proposals, or comments that you consider confidential or that you want to be treated as confidential. If you opt-in to receiving direct marketing communications from us, then we may use your Personal Information to send you marketing-related correspondence (including emails) related to YGG products or apps. To opt-out of receiving marketing-related correspondence from YGG, please click "Unsubscribe Here" from any marketing email you receive from YGG. PRIVACY POLICY UPDATES We may change this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings, and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the "LAST UPDATED" legend at the end of this policy. Any changes will become effective upon our posting of the revised Privacy Policy on our affected websites. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on our affected websites or products/apps, consistent with applicable laws. LAST UPDATED FEBRUARY 10, 2021Close
English | 中国 / 中文 | French | Deutsch | Italian | Español -------------------------ALERT: FIRE HAZARD
IMPORTANT SAFETY ALERT: FIRE HAZARD REGARDING RELAY® G10 TRANSMITTER CORRECTIVE ACTION REQUIRED IMMEDIATELY FOR RELAY G10, RELAY G10S, AND RELAY G10T WIRELESS PRODUCTS PURCHASED PRIOR TO MARCH 2020. Several instances of extreme overheating and a risk of fire presented by the Relay G10T wireless transmitter have been reported since the product was introduced in 2016. All instances of overheating reportedly occurred during charging. In March 2020, Line 6 issued a “recall-to-repair” with the U.S. Consumer Product Safety Commission. The recall to repair is designed to prevent overheating and the risk of fire, and simply requires users to install a firmware update. The latest G10T firmware version is 1.06. Please be sure to update your transmitter if you are not on this latest version. It takes about five minutes to complete this process. Click below for download and installation instructions.MORE INFORMATION
------------------------- 重要安全警报:关于RELAY® G10发射器的火灾危险 立即需要纠正措施:2020年 3 月之前购买的RELAY G10, RELAY G10S和RELAY G10T无线产品。 自产品于2016上市以来,已经收到了若干起关于Relay G10T无线发射器极端过热并产生火灾风险的案例。 所有案例都发生在充电期间。 2020年 3 月,Line 6与美国产品安全委员会发布了“召回维修”通知。召回维修的目的是防止过热和火灾风险,并只需要用户安装固件更新。最新的G10T固件版本为1.06。 如果您不是此最新版本,请务必更新您的发射器固件。完成此过程需要大约五分钟。 单击下面的下载和安装说明。更多信息
------------------------- ALERTE IMPORTANTE DE SÉCURITÉ: RISQUE D’INCENDIE AVEC L’ÉMETTEUR RELAY® G10 MESURE CORRECTIVE REQUISE IMMÉDIATEMENT POUR LES DISPOSITIFS SANS FIL RELAY G10, RELAY G10S ET RELAY G10T ACHETÉS AVANT MARS 2020 Plusieurs rapports ont fait état de cas de surchauffe extrême et de risque d’incendie présentés par l’émetteur sans fil Relay G10T depuis la sortie du produit en 2016. Tous les cas de surchauffe rapportés ont eu lieu durant la recharge. En mars 2020, Line 6 a lancé un rappel pour modification en coopération avec la Commission américaine pour la sécurité des produits de consommation. Le rappel pour modification vise à éviter la surchauffe et le risque d’incendie. Il suffit pour cela que les utilisateurs installent une mise à jour du système. La version la plus récente du système du G10T est la version 1.06. Veillez mettre votre émetteur à jour si vous n’avez pas la dernière version du système. Le processus ne dure que cinq minutes environ. Cliquez ci-dessous pour accéder aux instructions de téléchargement et d’installation.PLUS D’INFOS
------------------------- WICHTIGER SICHERHEITSHINWEIS: BRANDGEFAHR BEIM RELAY® G10 SENDER ERFORDERLICHE ABHILFEMASSNAHMEN FÜR ALLE RELAY G10, RELAY G10S UND RELAY G10T FUNKSYSTEME, DIE VOR MÄRZ 2020 GEKAUFT WURDEN. Mehreren eingegangenen Berichten zufolge überhitzen Relay G10T Funksender, die seit der Erstauslieferung 2016 gekauft wurden. Diese stellen ein Brandrisiko dar. Alle Berichte sind sich darin einig, dass die Überhitzung beim Aufladen auftritt. Im März 2020 übermittelte Line 6 der amerikanischen Consumer Product Safety Commission einen “Rückruf zwecks Reparatur”-Antrag. Der Rückruf zwecks Reparatur soll die Überhitzung und das Brandrisiko abstellen. Hierfür ist lediglich die Installation eines Firmware-Updates notwendig. Die aktuelle G10T-Firmwareversion ist 1.06. Bitte aktualisieren Sie Ihren Sender, wenn er die neue Firmware-Version noch nicht enthält. Dieser Vorgang dauert ungefährfünf Minuten.
Bitte klicken Sie unten, um sich die Datei und die Installationshinweise herunterzuladen.WEITERE INFOS
------------------------- IMPORTANTE AVVISO DI SICUREZZA: RISCHIO DI INCENDIO RIGUARDANTE IL TRASMETTITORE RELAY® G10 PROVVEDIMENTO CORRETTIVO IMMEDIATO NECESSARIO PER I PRODOTTI WIRELESS RELAY G10, RELAY G10S E RELAY G10T ACQUISTATI PRIMA DI MARZO 2020. Sono state ricevute numerose segnalazioni di casi di notevole surriscaldamento e rischio di incendio riguardanti il trasmettitore wireless Relay G10T dall’introduzione del prodotto nel 2016. Tutti i casi di surriscaldamento segnalati si riferiscono alla fase diricarica.
Nel Marzo 2020, Line 6 ha avviato un procedimento di “richiamo” con la Commissione per la Sicurezza dei Consumatori Statunitensi. Il richiamo ha lo scopo di evitare il surriscaldamento ed il rischio di incendio e richiede semplicemente all’utente di installare un aggiornamento del firmware. L’ultima versione del firmware del G10T è la 1.06. Se non disponete già dell’ultima versione, vi preghiamo di aggiornare il vostro trasmettitore. Il processo di aggiornamento richiede circa cinque minuti. Cliccate qui sotto per scaricarlo e per le istruzioni diinstallazione.
ALTRE INFORMAZIONI
------------------------- ALERTA DE SEGURIDAD IMPORTANTE: RIESGO DE INCENDIO RELACIONADO CON EL TRANSMISOR RELAY® G10 MEDIDA CORRECTIVA REQUERIDA INMEDIATAMENTE PARA LOS PRODUCTOS INALÁMBRICOS RELAY G10, RELAY G10S Y RELAY G10T ADQUIRIDOS ANTES DEMARZO DE 2020.
Se han recibido diversos avisos de casos de sobrecalentamiento extremo y un riesgo de incendio en transmisores inalámbricos Relay G10T desde que el producto se presentara en 2016. Todos estos casos de sobrecalentamiento de los que se informó se produjeron durante elproceso de carga.
En marzo de 2020, Line 6 emitió una “llamada a reparación” con la Comisión de Seguridad de Productos del Consumidor de EE. UU. La llamada a reparación está diseñada para evitar el sobrecalentamiento y el riesgo de incendio, y simplemente requiere que el usuario instale una actualización de firmware. La versión de firmware más reciente del G10T es la 1.06. Actualiza el transmisor si no tienes esta versión más reciente. El proceso se realiza en unoscinco minutos.
Haz clic a continuación para ver las instrucciones de descarga einstalación.
MÁS INFORMACIÓN
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