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KEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide a CONTACT US - MALTA GAMING AUTHORITY Contact Us. For any general enquiries, questions or suggestions or if you simply would like to get in touch with the Malta Gaming Authority, you can send an email on and we will strive to reply in the shortest time possible, however please bear in mind that we may be required to channel your email to the relevant directorate in order to provide you with the appropriateFEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. MGA LICENSEE REGISTER MGA LICENSEE REGISTER Disclaimer: The MGA Licensee Register is an external system, incorporated in this website. FREQUENTLY ASKED QUESTIONS Frequently Asked Questions Many questions spring to mind when debating whether to apply for a remote gaming licence. These issues need to be approached comprehensively so as to ensure that an informed decision is taken. When taking such a decision, there are a number of factors which need to be considered. These include: (i) the CHAPTER 378 CONSUMER AFFAIRS ACT 2 CAP. 378.] CONSUMER AFFAIRS PART I Preliminary Short title. 1. The short title of this Act is the Consumer Affairs Act. Interpretation.Amended by:
CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”. LEGISLATION & REGULATIONS Legislation and Regulations A number of laws and regulations have been drawn up to create the regulatory framework that covers the activities licensed by the Malta Gaming Authority (MGA). In this section you can find the English and Maltese versions of all the laws and regulations related to gaming. Whilst the Authority makes every effortKEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide a CONTACT US - MALTA GAMING AUTHORITY Contact Us. For any general enquiries, questions or suggestions or if you simply would like to get in touch with the Malta Gaming Authority, you can send an email on and we will strive to reply in the shortest time possible, however please bear in mind that we may be required to channel your email to the relevant directorate in order to provide you with the appropriateFEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. MGA LICENSEE REGISTER MGA LICENSEE REGISTER Disclaimer: The MGA Licensee Register is an external system, incorporated in this website. FREQUENTLY ASKED QUESTIONS Frequently Asked Questions Many questions spring to mind when debating whether to apply for a remote gaming licence. These issues need to be approached comprehensively so as to ensure that an informed decision is taken. When taking such a decision, there are a number of factors which need to be considered. These include: (i) the CHAPTER 378 CONSUMER AFFAIRS ACT 2 CAP. 378.] CONSUMER AFFAIRS PART I Preliminary Short title. 1. The short title of this Act is the Consumer Affairs Act. Interpretation.Amended by:
CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. DOWNLOADS - MALTA GAMING AUTHORITY Downloads The Malta Gaming Authority (MGA) has downloadable documents that are associated with the gaming sector in Malta. The list includes; Application Forms, Guidance Notes, Public Notices, Regulatory Policies, Fact Sheets and Links.REMOTE GAMING
Remote Gaming The Remote Gaming sector is the most dynamic gaming sector in Malta, and is regulated under the provisions of the Gaming Act (Chapter 583 of the Laws of Malta). The first online betting site in Malta was launched in the year 2000, under the Operation of Betting Offices Regulations (S.L. 70.04), to ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. PREVENTION OF MONEY LAUNDERING Prevention of Money Laundering As a European Union member state, Malta has implemented all EU Directives regulating the prevention of money laundering. Furthermore, Malta is part of MONEYVAL (the Select Committee of Experts on the Evaluation of Anti-Money Laundering Measures formerly PC-R-EV), established in September 1997 by the Committee of Ministers of the Council ofHOME · MGA PORTAL
The Gaming sector is a dynamic and growing sector in Malta, and is regulated under the provisions of the Gaming Act (Cap. 583 of the Laws of Malta) and other applicable regulatory instruments (hereinafter referred to as the ‘Regulations’). The Gaming regime applied by the MGA is both technology- and game-neutral, therefore encompassingany
FREQUENTLY ASKED QUESTIONS Frequently Asked Questions Many questions spring to mind when debating whether to apply for a remote gaming licence. These issues need to be approached comprehensively so as to ensure that an informed decision is taken. When taking such a decision, there are a number of factors which need to be considered. These include: (i) the MGA PUBLISHES ALTERNATIVE DISPUTE RESOLUTION (ADR The Malta Gaming Authority hereby notifies its licensees and the general public that in pursuant to article 7(2) of the new Gaming Act (Cap. 583 of the Laws of Malta), it is issuing the Alternative Dispute Resolution (ADR) Directive, found here, as a binding instrument in order to delineate in further detail the specific requirements in relation to Alternative Dispute Resolution. CANCELLATION OF AUTHORISATION FOR MAGIC SERVICES LIMITED By virtue of the first proviso to Regulation 12 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06) (hereinafter the ‘Regulations’), the Malta Gaming Authority (hereinafter the ‘Authority’) is hereby notifying Magic Services Limited (hereinafter referred to as the ‘Authorised Person’) with this Notice of Cancellation (hereinafter the ‘Notice’) in relation tothe
DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/CRP/171/2009-02: Type 1 Gaming Services • NetEnt Malta Limited MGA/CRP/109/2004 HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.KEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide a ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
DYNAMIC SEAL OF AUTHORISATION LICENCES; Licence Number Licence Type Class Type Status; MGA/B2C/542/2018: B2C - Gaming Service Licence: Service (B2C) - A licence to provide a service for the purposes of engaging with endconsumers
SYSTEM DOCUMENTATION CHECKLIST MGA/F/001 V1 08/2018 Page 2 of 30 1 Portal Application Forms for a Gaming Licence - Entity Declaration Sections (one per holding company) - Financial Management Sections - Outsourcing of Critical, Material Supplies and Key Functions Section DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/CRP/171/2009-02: Type 1 Gaming Services • NetEnt Malta Limited MGA/CRP/109/2004 HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.KEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide a ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
DYNAMIC SEAL OF AUTHORISATION LICENCES; Licence Number Licence Type Class Type Status; MGA/B2C/542/2018: B2C - Gaming Service Licence: Service (B2C) - A licence to provide a service for the purposes of engaging with endconsumers
SYSTEM DOCUMENTATION CHECKLIST MGA/F/001 V1 08/2018 Page 2 of 30 1 Portal Application Forms for a Gaming Licence - Entity Declaration Sections (one per holding company) - Financial Management Sections - Outsourcing of Critical, Material Supplies and Key Functions Section DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/CRP/171/2009-02: Type 1 Gaming Services • NetEnt Malta Limited MGA/CRP/109/2004 HOME - MALTA GAMING AUTHORITY Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”. LICENCES - MALTA GAMING AUTHORITY The Malta Gaming Authority (MGA) has downloadable documents that are associated with the gaming sector in Malta. The list includes; Application Forms, Guidance Notes, Public Notices, Regulatory Policies, Fact Sheets and Links. LEGISLATION & REGULATIONS Legislation and Regulations A number of laws and regulations have been drawn up to create the regulatory framework that covers the activities licensed by the Malta Gaming Authority (MGA). In this section you can find the English and Maltese versions of all the laws and regulations related to gaming. Whilst the Authority makes every effortREMOTE GAMING
Remote Gaming The Remote Gaming sector is the most dynamic gaming sector in Malta, and is regulated under the provisions of the Gaming Act (Chapter 583 of the Laws of Malta). The first online betting site in Malta was launched in the year 2000, under the Operation of Betting Offices Regulations (S.L. 70.04), toHOME · MGA PORTAL
The Gaming sector is a dynamic and growing sector in Malta, and is regulated under the provisions of the Gaming Act (Cap. 583 of the Laws of Malta) and other applicable regulatory instruments (hereinafter referred to as the ‘Regulations’). The Gaming regime applied by the MGA is both technology- and game-neutral, therefore encompassingany
ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority.FEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
CONTACT US - MALTA GAMING AUTHORITY Contact Us. For any general enquiries, questions or suggestions or if you simply would like to get in touch with the Malta Gaming Authority, you can send an email on and we will strive to reply in the shortest time possible, however please bear in mind that we may be required to channel your email to the relevant directorate in order to provide you with the appropriate DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
COMPLIANCE AUDIT MANUAL MGA/G/001 V1 08/2018 Public Page 2 of 40 Disclaimer This manual is designed to assist auditors in performing and documenting the majorconsiderations
HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.KEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide a ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
DYNAMIC SEAL OF AUTHORISATION LICENCES; Licence Number Licence Type Class Type Status; MGA/B2C/542/2018: B2C - Gaming Service Licence: Service (B2C) - A licence to provide a service for the purposes of engaging with endconsumers
SYSTEM DOCUMENTATION CHECKLIST MGA/F/001 V1 08/2018 Page 2 of 30 1 Portal Application Forms for a Gaming Licence - Entity Declaration Sections (one per holding company) - Financial Management Sections - Outsourcing of Critical, Material Supplies and Key Functions Section DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/CRP/171/2009-02: Type 1 Gaming Services • NetEnt Malta Limited MGA/CRP/109/2004 HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.KEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide a ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
DYNAMIC SEAL OF AUTHORISATION LICENCES; Licence Number Licence Type Class Type Status; MGA/B2C/542/2018: B2C - Gaming Service Licence: Service (B2C) - A licence to provide a service for the purposes of engaging with endconsumers
SYSTEM DOCUMENTATION CHECKLIST MGA/F/001 V1 08/2018 Page 2 of 30 1 Portal Application Forms for a Gaming Licence - Entity Declaration Sections (one per holding company) - Financial Management Sections - Outsourcing of Critical, Material Supplies and Key Functions Section DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/CRP/171/2009-02: Type 1 Gaming Services • NetEnt Malta Limited MGA/CRP/109/2004 HOME - MALTA GAMING AUTHORITY Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”. LICENCES - MALTA GAMING AUTHORITY The Malta Gaming Authority (MGA) has downloadable documents that are associated with the gaming sector in Malta. The list includes; Application Forms, Guidance Notes, Public Notices, Regulatory Policies, Fact Sheets and Links. LEGISLATION & REGULATIONS Legislation and Regulations A number of laws and regulations have been drawn up to create the regulatory framework that covers the activities licensed by the Malta Gaming Authority (MGA). In this section you can find the English and Maltese versions of all the laws and regulations related to gaming. Whilst the Authority makes every effortREMOTE GAMING
Remote Gaming The Remote Gaming sector is the most dynamic gaming sector in Malta, and is regulated under the provisions of the Gaming Act (Chapter 583 of the Laws of Malta). The first online betting site in Malta was launched in the year 2000, under the Operation of Betting Offices Regulations (S.L. 70.04), toHOME · MGA PORTAL
The Gaming sector is a dynamic and growing sector in Malta, and is regulated under the provisions of the Gaming Act (Cap. 583 of the Laws of Malta) and other applicable regulatory instruments (hereinafter referred to as the ‘Regulations’). The Gaming regime applied by the MGA is both technology- and game-neutral, therefore encompassingany
ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority.FEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
CONTACT US - MALTA GAMING AUTHORITY Contact Us. For any general enquiries, questions or suggestions or if you simply would like to get in touch with the Malta Gaming Authority, you can send an email on and we will strive to reply in the shortest time possible, however please bear in mind that we may be required to channel your email to the relevant directorate in order to provide you with the appropriate DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
COMPLIANCE AUDIT MANUAL MGA/G/001 V1 08/2018 Public Page 2 of 40 Disclaimer This manual is designed to assist auditors in performing and documenting the majorconsiderations
HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.REMOTE GAMING
Remote Gaming The Remote Gaming sector is the most dynamic gaming sector in Malta, and is regulated under the provisions of the Gaming Act (Chapter 583 of the Laws of Malta). The first online betting site in Malta was launched in the year 2000, under the Operation of Betting Offices Regulations (S.L. 70.04), toKEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide aFEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
MGA LICENSEE REGISTERNATIONAL GAMING AUTHORITY MGA LICENSEE REGISTER Disclaimer: The MGA Licensee Register is an external system, incorporated in this website. ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to MALTA GAMING AUTHORITY Forgot your Password? © Copyright - Dakar Software Systems Dakar Buildings, Birkirkara Road, St Julians SGN02, Malta, Europe Tel: +356 21 374078 Fax: +356 21 374090 DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.REMOTE GAMING
Remote Gaming The Remote Gaming sector is the most dynamic gaming sector in Malta, and is regulated under the provisions of the Gaming Act (Chapter 583 of the Laws of Malta). The first online betting site in Malta was launched in the year 2000, under the Operation of Betting Offices Regulations (S.L. 70.04), toKEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide aFEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. MGA LICENSEE REGISTERNATIONAL GAMING AUTHORITY MGA LICENSEE REGISTER Disclaimer: The MGA Licensee Register is an external system, incorporated in this website. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to MALTA GAMING AUTHORITY Forgot your Password? © Copyright - Dakar Software Systems Dakar Buildings, Birkirkara Road, St Julians SGN02, Malta, Europe Tel: +356 21 374078 Fax: +356 21 374090 DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 DOWNLOADS - MALTA GAMING AUTHORITY Downloads The Malta Gaming Authority (MGA) has downloadable documents that are associated with the gaming sector in Malta. The list includes; Application Forms, Guidance Notes, Public Notices, Regulatory Policies, Fact Sheets and Links. LEGISLATION & REGULATIONS Legislation and Regulations A number of laws and regulations have been drawn up to create the regulatory framework that covers the activities licensed by the Malta Gaming Authority (MGA). In this section you can find the English and Maltese versions of all the laws and regulations related to gaming. Whilst the Authority makes every effort ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CONTACT US - MALTA GAMING AUTHORITY Contact Us. For any general enquiries, questions or suggestions or if you simply would like to get in touch with the Malta Gaming Authority, you can send an email on and we will strive to reply in the shortest time possible, however please bear in mind that we may be required to channel your email to the relevant directorate in order to provide you with the appropriate FREQUENTLY ASKED QUESTIONS Frequently Asked Questions Many questions spring to mind when debating whether to apply for a remote gaming licence. These issues need to be approached comprehensively so as to ensure that an informed decision is taken. When taking such a decision, there are a number of factors which need to be considered. These include: (i) the DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
SYSTEM DOCUMENTATION CHECKLIST MGA/F/001 V1 08/2018 Page 2 of 30 1 Portal Application Forms for a Gaming Licence - Entity Declaration Sections (one per holding company) - Financial Management Sections - Outsourcing of Critical, Material Supplies and Key Functions Section DYNAMIC SEAL OF AUTHORISATION LICENCES; Licence Number Licence Type Class Type Status; MGA/B2C/542/2018: B2C - Gaming Service Licence: Service (B2C) - A licence to provide a service for the purposes of engaging with endconsumers
DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/270/2014: Type 1 Gaming Services • Yggdrasil Gaming Limited MGA/B2B/230/2012 DYNAMIC SEAL OF AUTHORISATION Dynamic Seal Of Authorisation Please Select Licensee. White Hat GamingLimited
HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.REMOTE GAMING
Remote Gaming The Remote Gaming sector is the most dynamic gaming sector in Malta, and is regulated under the provisions of the Gaming Act (Chapter 583 of the Laws of Malta). The first online betting site in Malta was launched in the year 2000, under the Operation of Betting Offices Regulations (S.L. 70.04), toKEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide aFEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
MGA LICENSEE REGISTERNATIONAL GAMING AUTHORITY MGA LICENSEE REGISTER Disclaimer: The MGA Licensee Register is an external system, incorporated in this website. ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to MALTA GAMING AUTHORITY Forgot your Password? © Copyright - Dakar Software Systems Dakar Buildings, Birkirkara Road, St Julians SGN02, Malta, Europe Tel: +356 21 374078 Fax: +356 21 374090 DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 HOME - MALTA GAMING AUTHORITYREGULATORYLEGISLATION REGULATIONSCONSULTATIONS PUBLICATIONSFOUNDATIONSABOUT USSUPPORT Cancellation of Authorisation for Smart Operations Limited (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”.REMOTE GAMING
Remote Gaming The Remote Gaming sector is the most dynamic gaming sector in Malta, and is regulated under the provisions of the Gaming Act (Chapter 583 of the Laws of Malta). The first online betting site in Malta was launched in the year 2000, under the Operation of Betting Offices Regulations (S.L. 70.04), toKEY FUNCTION
Key Function A key function is an important function, role or task carried out by a person in connection with a gaming service or a gaming supply. Key functions may only be provided by natural persons. In accordance with Part V of the Gaming Authorisations Regulations, persons who provide aFEES & TAXATION
Fees & Taxation Administrative and Licence Fees Administrative Fees Table Licence and Compliance Dues The Gaming Licence Fees Regulations (L.N. 409 of 2017) , were brought into force on 1 January 2018. Any person in possession of a licence issued by the MGA shall pay the Authority the appropriate non-refundable fixed annual licence fee.Licensees
MGA LICENSEE REGISTERNATIONAL GAMING AUTHORITY MGA LICENSEE REGISTER Disclaimer: The MGA Licensee Register is an external system, incorporated in this website. ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CHAPTER 583 GAMING ACT 1. (1) The short title of this Act is the Gaming Act. (2) (a) The provisions of this Act shall, without prejudice to paragraph (b), come into force on the 1st August, 2018. MGA - KEY FUNCTIONS NOTIFICATION - MALTA GAMING AUTHORITY MGA – Key Functions Notification. One of the salient changes which shall be brought about by the new Gaming Act, as of 1 August 2018, is that licensees are required to identify the persons responsible for the key functions as defined at law. Such persons are, in turn, required to undergo the MGA’s scrutiny in order for the Authority to MALTA GAMING AUTHORITY Forgot your Password? © Copyright - Dakar Software Systems Dakar Buildings, Birkirkara Road, St Julians SGN02, Malta, Europe Tel: +356 21 374078 Fax: +356 21 374090 DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/402/2017: Type 3 Gaming Services • Glide Limited MGA/B2B/401/2017 DOWNLOADS - MALTA GAMING AUTHORITY Downloads The Malta Gaming Authority (MGA) has downloadable documents that are associated with the gaming sector in Malta. The list includes; Application Forms, Guidance Notes, Public Notices, Regulatory Policies, Fact Sheets and Links. LEGISLATION & REGULATIONS Legislation and Regulations A number of laws and regulations have been drawn up to create the regulatory framework that covers the activities licensed by the Malta Gaming Authority (MGA). In this section you can find the English and Maltese versions of all the laws and regulations related to gaming. Whilst the Authority makes every effort ONLINE GAMING SUPPORT Online Gaming Support. The below form is the formal channel enabling players to lodge a complaint against MGA-licensed Online Casinos. It is strongly recommended that you actively seek to resolve your dispute directly with the operator’s support and management prior to lodging your complaint with the Malta Gaming Authority. CONTACT US - MALTA GAMING AUTHORITY Contact Us. For any general enquiries, questions or suggestions or if you simply would like to get in touch with the Malta Gaming Authority, you can send an email on and we will strive to reply in the shortest time possible, however please bear in mind that we may be required to channel your email to the relevant directorate in order to provide you with the appropriate FREQUENTLY ASKED QUESTIONS Frequently Asked Questions Many questions spring to mind when debating whether to apply for a remote gaming licence. These issues need to be approached comprehensively so as to ensure that an informed decision is taken. When taking such a decision, there are a number of factors which need to be considered. These include: (i) the DIRECTIVE 3 OF 2018 GAMING AUTHORISATIONS AND COMPLIANCE v1.1 – August 2018 Page 1 of 28 Directive 3 of 2018 Gaming Authorisations and Compliance Directive In exercise of the powers conferred by article 7(2) of the Gaming Act, 2018 (Cap. 583 of theLaws of Malta),
SYSTEM DOCUMENTATION CHECKLIST MGA/F/001 V1 08/2018 Page 2 of 30 1 Portal Application Forms for a Gaming Licence - Entity Declaration Sections (one per holding company) - Financial Management Sections - Outsourcing of Critical, Material Supplies and Key Functions Section DYNAMIC SEAL OF AUTHORISATION LICENCES; Licence Number Licence Type Class Type Status; MGA/B2C/542/2018: B2C - Gaming Service Licence: Service (B2C) - A licence to provide a service for the purposes of engaging with endconsumers
DYNAMIC SEAL OF AUTHORISATION GAME TYPES; Licence Number Game Type Approved Service Providers Approved Vertical Approved; MGA/B2C/270/2014: Type 1 Gaming Services • Yggdrasil Gaming Limited MGA/B2B/230/2012 DYNAMIC SEAL OF AUTHORISATION Dynamic Seal Of Authorisation Please Select Licensee. White Hat GamingLimited
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Any questions regarding any of these actions are to be submitted to info.mga@mga.org.mt. SEARCH ENFORCEMENT REGISTER -------------------------NEWS & EVENTS
31 May 2021 News
CANCELLATION OF AUTHORISATION FOR SMART OPERATIONS LIMITED (C-73372) The Malta Gaming Authority has decided to cancel the authorisation awarded to Smart Operations Limited (MGA/B2C/233/2016), hereinafter the “Authorised Person”, effective as of 30 April 2021 in terms of regulation 10 of the Gaming Compliance and Enforcement Regulations (S.L. 583.06), hereinafter the “Regulations”. This sanction is being imposed upon the Authorised Person for having breachedRead More
28 May 2021 News
THE MGA STREAMLINES THE RETURN TO PLAYER PERCENTAGE APPLICABLE TO BOTH REMOTE AND LAND-BASED SECTORS The Authority is publishing amendments to Article 22 of the Player Protection Directive (Directive 2 of 2018) (the ‘Directive’) in order to streamline the minimum Return to Player (‘RTP’) percentage applicable to licensees across all sectors. The amendment consists in the lowering of the existing minimum RTP percentage (applicable to operators offering their games online)Read More
25 May 2021 News
THE MGA HAS NO CONNECTION WITH BET66.IN, BET33.IN, BET368.IN &BET333.IN
The Malta Gaming Authority (MGA) is hereby declaring that it has no connection with bet66.in, bet33.in, bet368.in & bet333.in. Any reference to the MGA and/or gaming licence/s said to be issued by the Maltese Authority, as stated by bet66.in, bet33.in, bet368.in & bet333.in, are false and misleading. For any queries or more information please contactRead More
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