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_PHONE _ 0860 627 627 (CALL CENTRE) / 011 554 2700 (RECEPTION) _CONTACT _ INFO@NCR.ORG.ZA / COMPLAINTS@NCR.ORG.ZA / WORKSHOPS@NCR.ORG.ZAMenu
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WELCOME TO THE NATIONAL CREDIT REGULATOR The National Credit Regulator (NCR) was established as the regulator for the South African credit industry by the National Credit Act (34 of 2005) (NCA). It is tasked with consumer education, research, policy development, registration of industry participants, investigation of complaints and enforcement of the NCA. The NCA requires the NCR to promote the development of an accessible credit market, particularly to address the needs of historically disadvantaged persons, low income persons, and remote, isolated or low density communities. The NCR registers and ensures compliance to the NCA by the following industry participants: credit providers, credit bureaus, debt counsellors, alternative dispute resolution agents and payment distribution agents.LATEST NEWS
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Industry Communique for issuing 1 Febr 2021 In terms of Section 14 of the National Credit Act, 2005 (NCA), the National Credit Regulator (NCR) is responsible...*
Covid-19 impact on credit extension The National Credit Regulator (NCR) released the Consumer Credit Market Report (CCMR) and the Credit Bureau...*
Debt counselling provides hope for those in need Although many sectors have been allowed to get back to work, many South African households...*
Managing debt during COVID-19 times As South Africa is battling with the rapid spread of CODIV-19 and how to stimulate economic activities...*
Consumers advised to use their credit life insurance for relief As South Africa is battling with the impact of COVID-19 on theeconomy...
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Be careful of "fake" credit provider scams during the covid-19pandemic
The National Credit Regulator (NCR) is warning consumers to be carefulof scammers...
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Avoid panic buying as it may lead to over-indebtedness Many South Africans are overwhelmed, living in fear and anxiety because of the rapid escalation of the COVID-19*
Know your Consumer Rights and be protected March is Human Rights month and has also been adopted as a Consumer Rights month in South Africa.*
Increase in credit extension The National Credit Regulator (NCR) released the Consumer Credit Market Report (CCMR) and the...*
Spend wisely this festive season, January is a few weeks away! Many consumers complain that January is a long month, but like manyother months...
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Don’t let Black Friday lead to “Blacklisting” Black Friday fever is here and consumers are cautioned against making reckless spending decisions...*
Consider debt counselling to defeat... Loss of employment, salary cuts, medical bills, rising fuel prices, food and cost of living in general and...*
The Tribunal rules that child support and.. The National Consumer Tribunal (Tribunal) yesterday handed down judgment in favour of the..*
The High Court rules in favour of the NCR... The High Court in Johannesburg has ruled in favour of the National Credit Regulator (NCR) against ...*
Tribunal finds that the on the road fee, admin fee... The National Consumer Tribunal (Tribunal) has handed down judgment confirming a Compliance Notice..*
Do not be duped to pay for free services... According to the National Credit Act (NCA), consumers are entitled to a free copy of their credit report...CIRCULARS
May 20201
Circular 3 of 2021 - Invitation to submit comments on the review of the credit life insurance regulations, 2017February 2021
Circular 2 of 2021 - Circular on ADR agentsJanuary 2021
Circular 1 of 2021 - Consumer transfer notice for lapsed and de-registered debt counsellorsNovember 2020
Circular 10 2020 - DC misleading marketing practices.pdfJuly 2020
Circular 09 of 2020 - Submission of the quarterly returnsCBM
Fourth Quarter | December 2020 The information reflected in this edition of the Credit Bureau Monitor covers the period from the quarter ended September 2015 to September 2019, and is based on data held by registered credit bureaus in terms of the National Credit Act No 34 of 2005. Third Quarter | September 2020 The information reflected in this edition of the Credit Bureau Monitor covers the period from the quarter ended September 2015 to September 2019, and is based on data held by registered credit bureaus in terms of the National Credit Act No 34 of 2005. Second Quarter | June 2020 The information reflected in this edition of the Credit Bureau Monitor covers the period from the quarter ended September 2015 to September 2019, and is based on data held by registered credit bureaus in terms of the National Credit Act No 34 of 2005. Fourth Quarter | December 2019 The information reflected in this edition of the Credit Bureau Monitor covers the period from the quarter ended September 2015 to September 2019, and is based on data held by registered credit bureaus in terms of the National Credit Act No 34 of 2005. Third Quarter | September 2019 The information reflected in this edition of the Credit Bureau Monitor covers the period from the quarter ended September 2015 to September 2019, and is based on data held by registered credit bureaus in terms of the National Credit Act No 34 of 2005.CCMR
Fourth Quarter | December 2020 This report and its appendix represent the analysis of quarterly data of the South African consumer credit market in terms of the National Credit Act which came into effect in June 2006. Third Quarter | September 2020 This report and its appendix represent the analysis of quarterly data of the South African consumer credit market in terms of the National Credit Act which came into effect in June 2006. Second Quarter | June 2020 This report and its appendix represent the analysis of quarterly data of the South African consumer credit market in terms of the National Credit Act which came into effect in June 2006. Fourth Quarter | December 2019 This report and its appendix represent the analysis of quarterly data of the South African consumer credit market in terms of the National Credit Act which came into effect in June 2006. Third Quarter | September 2019 This report and its appendix represent the analysis of quarterly data of the South African consumer credit market in terms of the National Credit Act which came into effect in June 2006.GUIDELINES
Guidelines for change... Guidelines for change in circumstance (17.3) Guidelines for joint bonds... Guidelines for joint bonds/mortgage agreements Pension backed lending guidelines Pension backed lending guidelines The debt counselling fee guidelines The debt counselling fee guidelines 2018 Fee guideline and schedules... Fee guideline and schedules pursuant to the guideline in terms of regulation 19(13) of the national creditProcurement
Media
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COVID-19 ONLINE NEWS PORTAL7
Alternative Dispute Resolution Agents44
Credit Bureaus
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4
Payment Distribution AgentsCONTACT DETAILS
PHYSICAL ADDRESS
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Midrand
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PUBLICATIONS
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CONSUMER RIGHTS
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MON - THUR : 8AM - 5PM FRIDAY : 8AM - 4:30PMCALL CENTRE
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NATIONAL CREDIT ACT
Download the National Credit Act National Credit Amendment Act National Credit Regulations Background Documents on the NCA FRAUD / ANTI-CORRUPTION HOTLINE Report any incidents of wrong doing to the KPMG Ethics Line 0800 20 53 17 (Toll Free) Copyright @ 2014 National Credit Regulator. All Rights Reserved. Readthe Disclaimer
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__
* Home
* National Credit Act____* Download the NCA
* List of Forms
* Background Documents on the NCA* Departments____
* Complaints
* Credit Bureau Compliance * Credit Provider Compliance* Debt Counselling
* Debt Intervention
* Education and Communication * Investigations and Enforcement* Registrations
* Statistics and Research* Registrants____
* Alternative Dispute Resolution Agents* Credit Providers
* Debt Counsellors
* Credit Bureaus
* Payment Distribution Agents* Publications____
* Annual report
* Credit Bureau Monitor (CBM)* Circulars
* Consumer Credit Market Report (CCMR) * Educational Information And Brochures* Guidelines
* Promotion of Access to Information Act* Public Notices
* Report Corruption
* Research Reports
* Media____
* Media Release
* Campaigns
* Webinars
* Latest News
* Careers
* Procurement____
* Award notification* Cancelled Tenders
* Close tender process* Current Tenders
* NCR BBBEE Certificate * Tenders advertisements* Tenders Archived
* Tender Standard Bidding Documents____* 80/20
* 90/10
* General terms & Conditions * Tender Submissions* Contact us____
* NCR Contacts
* Consumer Affairs
* Useful Contacts
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