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WHAT IS NETIQUETTE AND WHY WAS IT INVENTED? Net work Et iquette = Netiquette. In October 1995, an Intel employee took the initiative to put together an RFC document. RFC stands for Request For Comment. More or less a living document that others can contribute to and help to create. The RFC on Netiquette, RFC1855, is still online for your review. It begins with. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (142,041); Email Sign-off Considerations Including Examples (124,059); What is Expected When You Are Cc’d in an Email? (90,873) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to THE BLOG • NET M@NNERS THE Email Etiquette Blog onliners have relied on for decades! Everything you need to know to use email and technology with knowledge, understanding and courtesy! Get tips, information and guidance on all the Email Etiquette questions you have on one site. SHOOTING BLANKS? • NET M@NNERS Check Your Email Settings. Hmmm could be several reasons. If the email is from someone you know, they could be using formatting that you are unable to read. First, check to make sure your email program is set to read HTML email. That can be a reason you are unable to read a formatted email. Another setting to investigate is whether your ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every APPROACHING EMPLOYERS VIA EMAIL • NET M@NNERS Wrapping Up: 10 Online Job Application Tips. First check the prospective employer’s website. Look for the requirements on submitting your resume or CV for consideration. Follow the instructions to a “T”. Do not send unsolicited email resumes. Most employers will offer an available opportunities area on their website. EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERS Support Ticket and Chat Etiquette includes the very same issues I type about all the time. Basically typing with “knowledge, understanding and courtesy”. Knowledge: Sharing the details you have and the info needed to help you with your request. Understanding: That the support agent, a human being, is there to help you as best they can. EMOTIONAL EMAILS & JUMPING TO CONCLUSIONS • NET M@NNERS Emotional Emails & Jumping to Conclusions. Now more than ever folks are stressed. Many have a shorter fuse and emotions are running high. Because of this, making impulsive decisions in that moment when you are emailing on emotional topics, is something to avoid. Before you hit that Reply button and start typing a cryptic emotional responsethat
WHAT IS NETIQUETTE AND WHY WAS IT INVENTED? Net work Et iquette = Netiquette. In October 1995, an Intel employee took the initiative to put together an RFC document. RFC stands for Request For Comment. More or less a living document that others can contribute to and help to create. The RFC on Netiquette, RFC1855, is still online for your review. It begins with. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (142,041); Email Sign-off Considerations Including Examples (124,059); What is Expected When You Are Cc’d in an Email? (90,873) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to THE BLOG • NET M@NNERS THE Email Etiquette Blog onliners have relied on for decades! Everything you need to know to use email and technology with knowledge, understanding and courtesy! Get tips, information and guidance on all the Email Etiquette questions you have on one site. HOW TO HOME SCHOOL ABOUT EMAIL ETIQUETTE • NET M@NNERS Send them an email where you pretend to be a “friend” that is mean or name calls and have them respond appropriately. They will have to deal with this at some point, we all do. Having covered this in advance will help them to have perspective and respond appropriately. LESSON #7 How to Ask for What We Want Via Email. WHAT IS NETIQUETTE AND WHY WAS IT INVENTED? Net work Et iquette = Netiquette. In October 1995, an Intel employee took the initiative to put together an RFC document. RFC stands for Request For Comment. More or less a living document that others can contribute to and help to create. The RFC on Netiquette, RFC1855, is still online for your review. It begins with. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,942); Email Sign-off Considerations Including Examples (124,044); What is Expected When You Are Cc’d in an Email? (90,731) Do I HAVE YOU BEEN FLAMED? • NET M@NNERS Flaming is basically a very harsh message from one person to another online or via email. Social media in particular is completely on fire and if you are an active participant, it would be odd if you have not yet been flamed. One thing I’ve witnessed over the years is onliners have grown increasingly bold when hiding behind these screens. HOW TO HANDLE MISSPELLED NAMES • NET M@NNERS If the misspelling continues on and on, that confirms that they don’t pay attention to detail. Again, depending on the topic of communication may be enough for me to not encourage further communications. If you want to make a quick correction something along the line of “ BTW, I spell my name as .” with a should work. "THAT IS NOT WHAT I MEANT" DOESN'T CUT IT! • NET M@NNERS Although it may be tough, always try to give the benefit of the doubt by replying with grace. Many folks still do not realize how terse or demanding their emails are perceived. By you responding with grace you provide the opportunity for them to clarify their tone. With that said “It was not meant” or “didn’t mean to” doesn’t fly if ARE YOUR EMAILS BEING IGNORED? • NET M@NNERS Okay, first let’s look at the formal definition of “ignore”. ig-nore: To refuse to pay attention to; disregard. With the above in mind, if someone is not responding to your email, yes, technically you are being ignored. They are disregarding your communication. They have made the decision to not pay attention to your email. WHY DON'T PEOPLE REPLY TO E-MAILS? • NET M@NNERS The natural inclination being “they don’t want to hear from me” or “they are ignoring me.”. To which I respond that, usually, I do not think the lack of reply has to do with you — it has to do with them! We live in a me, me, me – busy, busy, busy world. Our society is really self-centered and one of the reasons why my E-mail CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to THE BLOG • NET M@NNERS THE Email Etiquette Blog onliners have relied on for decades! Everything you need to know to use email and technology with knowledge, understanding and courtesy! Get tips, information and guidance on all the Email Etiquette questions you have on one site. SHOOTING BLANKS? • NET M@NNERS Check Your Email Settings. Hmmm could be several reasons. If the email is from someone you know, they could be using formatting that you are unable to read. First, check to make sure your email program is set to read HTML email. That can be a reason you are unable to read a formatted email. Another setting to investigate is whether your ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every APPROACHING EMPLOYERS VIA EMAIL • NET M@NNERS Wrapping Up: 10 Online Job Application Tips. First check the prospective employer’s website. Look for the requirements on submitting your resume or CV for consideration. Follow the instructions to a “T”. Do not send unsolicited email resumes. Most employers will offer an available opportunities area on their website. EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERS Support Ticket and Chat Etiquette includes the very same issues I type about all the time. Basically typing with “knowledge, understanding and courtesy”. Knowledge: Sharing the details you have and the info needed to help you with your request. Understanding: That the support agent, a human being, is there to help you as best they can. EMOTIONAL EMAILS & JUMPING TO CONCLUSIONS • NET M@NNERS Emotional Emails & Jumping to Conclusions. Now more than ever folks are stressed. Many have a shorter fuse and emotions are running high. Because of this, making impulsive decisions in that moment when you are emailing on emotional topics, is something to avoid. Before you hit that Reply button and start typing a cryptic emotional responsethat
WHAT IS NETIQUETTE AND WHY WAS IT INVENTED? Net work Et iquette = Netiquette. In October 1995, an Intel employee took the initiative to put together an RFC document. RFC stands for Request For Comment. More or less a living document that others can contribute to and help to create. The RFC on Netiquette, RFC1855, is still online for your review. It begins with. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (142,041); Email Sign-off Considerations Including Examples (124,059); What is Expected When You Are Cc’d in an Email? (90,873) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to THE BLOG • NET M@NNERS THE Email Etiquette Blog onliners have relied on for decades! Everything you need to know to use email and technology with knowledge, understanding and courtesy! Get tips, information and guidance on all the Email Etiquette questions you have on one site. SHOOTING BLANKS? • NET M@NNERS Check Your Email Settings. Hmmm could be several reasons. If the email is from someone you know, they could be using formatting that you are unable to read. First, check to make sure your email program is set to read HTML email. That can be a reason you are unable to read a formatted email. Another setting to investigate is whether your ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every APPROACHING EMPLOYERS VIA EMAIL • NET M@NNERS Wrapping Up: 10 Online Job Application Tips. First check the prospective employer’s website. Look for the requirements on submitting your resume or CV for consideration. Follow the instructions to a “T”. Do not send unsolicited email resumes. Most employers will offer an available opportunities area on their website. EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERS Support Ticket and Chat Etiquette includes the very same issues I type about all the time. Basically typing with “knowledge, understanding and courtesy”. Knowledge: Sharing the details you have and the info needed to help you with your request. Understanding: That the support agent, a human being, is there to help you as best they can. EMOTIONAL EMAILS & JUMPING TO CONCLUSIONS • NET M@NNERS Emotional Emails & Jumping to Conclusions. Now more than ever folks are stressed. Many have a shorter fuse and emotions are running high. Because of this, making impulsive decisions in that moment when you are emailing on emotional topics, is something to avoid. Before you hit that Reply button and start typing a cryptic emotional responsethat
WHAT IS NETIQUETTE AND WHY WAS IT INVENTED? Net work Et iquette = Netiquette. In October 1995, an Intel employee took the initiative to put together an RFC document. RFC stands for Request For Comment. More or less a living document that others can contribute to and help to create. The RFC on Netiquette, RFC1855, is still online for your review. It begins with. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (142,041); Email Sign-off Considerations Including Examples (124,059); What is Expected When You Are Cc’d in an Email? (90,873) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to THE BLOG • NET M@NNERS THE Email Etiquette Blog onliners have relied on for decades! Everything you need to know to use email and technology with knowledge, understanding and courtesy! Get tips, information and guidance on all the Email Etiquette questions you have on one site. HOW TO HOME SCHOOL ABOUT EMAIL ETIQUETTE • NET M@NNERS Send them an email where you pretend to be a “friend” that is mean or name calls and have them respond appropriately. They will have to deal with this at some point, we all do. Having covered this in advance will help them to have perspective and respond appropriately. LESSON #7 How to Ask for What We Want Via Email. WHAT IS NETIQUETTE AND WHY WAS IT INVENTED? Net work Et iquette = Netiquette. In October 1995, an Intel employee took the initiative to put together an RFC document. RFC stands for Request For Comment. More or less a living document that others can contribute to and help to create. The RFC on Netiquette, RFC1855, is still online for your review. It begins with. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,942); Email Sign-off Considerations Including Examples (124,044); What is Expected When You Are Cc’d in an Email? (90,731) Do I HAVE YOU BEEN FLAMED? • NET M@NNERS Flaming is basically a very harsh message from one person to another online or via email. Social media in particular is completely on fire and if you are an active participant, it would be odd if you have not yet been flamed. One thing I’ve witnessed over the years is onliners have grown increasingly bold when hiding behind these screens. HOW TO HANDLE MISSPELLED NAMES • NET M@NNERS If the misspelling continues on and on, that confirms that they don’t pay attention to detail. Again, depending on the topic of communication may be enough for me to not encourage further communications. If you want to make a quick correction something along the line of “ BTW, I spell my name as .” with a should work. "THAT IS NOT WHAT I MEANT" DOESN'T CUT IT! • NET M@NNERS Although it may be tough, always try to give the benefit of the doubt by replying with grace. Many folks still do not realize how terse or demanding their emails are perceived. By you responding with grace you provide the opportunity for them to clarify their tone. With that said “It was not meant” or “didn’t mean to” doesn’t fly if ARE YOUR EMAILS BEING IGNORED? • NET M@NNERS Okay, first let’s look at the formal definition of “ignore”. ig-nore: To refuse to pay attention to; disregard. With the above in mind, if someone is not responding to your email, yes, technically you are being ignored. They are disregarding your communication. They have made the decision to not pay attention to your email. WHY DON'T PEOPLE REPLY TO E-MAILS? • NET M@NNERS The natural inclination being “they don’t want to hear from me” or “they are ignoring me.”. To which I respond that, usually, I do not think the lack of reply has to do with you — it has to do with them! We live in a me, me, me – busy, busy, busy world. Our society is really self-centered and one of the reasons why my E-mail CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to EMAIL ETIQUETTE WEBSITE • NET M@NNERSTHE BLOG101 EMAIL ETIQUETTE TIPSEMAIL ETIQUETTE QUIZ How to Reach Out to Website Owners About Technical Problems. Posted on April 15, 2021. Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption. SHOOTING BLANKS? • NET M@NNERS Check Your Email Settings. Hmmm could be several reasons. If the email is from someone you know, they could be using formatting that you are unable to read. First, check to make sure your email program is set to read HTML email. That can be a reason you are unable to read a formatted email. Another setting to investigate is whether your ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERS Support Ticket and Chat Etiquette includes the very same issues I type about all the time. Basically typing with “knowledge, understanding and courtesy”. Knowledge: Sharing the details you have and the info needed to help you with your request. Understanding: That the support agent, a human being, is there to help you as best they can. EMOTIONAL EMAILS & JUMPING TO CONCLUSIONS • NET M@NNERS Emotional Emails & Jumping to Conclusions. Now more than ever folks are stressed. Many have a shorter fuse and emotions are running high. Because of this, making impulsive decisions in that moment when you are emailing on emotional topics, is something to avoid. Before you hit that Reply button and start typing a cryptic emotional responsethat
SEEING RED IN EMAIL? • NET M@NNERS Red indicates importance or urgency. This leads to questions like “What did they mean by using red for certain words in their email?”. Usually followed by “Were they yelling at me?”. Red has a long history of being an aggressive color. For the ancient Romans, a red flag was a signal for battle. DO I HAVE TO REPLY TO THANK YOU EMAILS? • NET M@NNERS No response is necessary unless a question soliciting a response is in the thank you. Accept the thank you with a smile! Unless you want to use the thank you email as a segue into continuing the conversation — no need to respond. Unless there was a specific comment in the thank you email that you wanted to respond to — again no reply is UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,942); Email Sign-off Considerations Including Examples (124,044); What is Expected When You Are Cc’d in an Email? (90,731) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to EMAIL ETIQUETTE WEBSITE • NET M@NNERSTHE BLOG101 EMAIL ETIQUETTE TIPSEMAIL ETIQUETTE QUIZ How to Reach Out to Website Owners About Technical Problems. Posted on April 15, 2021. Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption. SHOOTING BLANKS? • NET M@NNERS Check Your Email Settings. Hmmm could be several reasons. If the email is from someone you know, they could be using formatting that you are unable to read. First, check to make sure your email program is set to read HTML email. That can be a reason you are unable to read a formatted email. Another setting to investigate is whether your ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERS Support Ticket and Chat Etiquette includes the very same issues I type about all the time. Basically typing with “knowledge, understanding and courtesy”. Knowledge: Sharing the details you have and the info needed to help you with your request. Understanding: That the support agent, a human being, is there to help you as best they can. EMOTIONAL EMAILS & JUMPING TO CONCLUSIONS • NET M@NNERS Emotional Emails & Jumping to Conclusions. Now more than ever folks are stressed. Many have a shorter fuse and emotions are running high. Because of this, making impulsive decisions in that moment when you are emailing on emotional topics, is something to avoid. Before you hit that Reply button and start typing a cryptic emotional responsethat
SEEING RED IN EMAIL? • NET M@NNERS Red indicates importance or urgency. This leads to questions like “What did they mean by using red for certain words in their email?”. Usually followed by “Were they yelling at me?”. Red has a long history of being an aggressive color. For the ancient Romans, a red flag was a signal for battle. DO I HAVE TO REPLY TO THANK YOU EMAILS? • NET M@NNERS No response is necessary unless a question soliciting a response is in the thank you. Accept the thank you with a smile! Unless you want to use the thank you email as a segue into continuing the conversation — no need to respond. Unless there was a specific comment in the thank you email that you wanted to respond to — again no reply is UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,942); Email Sign-off Considerations Including Examples (124,044); What is Expected When You Are Cc’d in an Email? (90,731) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to EMAIL ETIQUETTE WEBSITE • NET M@NNERS How to Reach Out to Website Owners About Technical Problems. Posted on April 15, 2021. Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption. ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every "THAT IS NOT WHAT I MEANT" DOESN'T CUT IT! • NET M@NNERS Although it may be tough, always try to give the benefit of the doubt by replying with grace. Many folks still do not realize how terse or demanding their emails are perceived. By you responding with grace you provide the opportunity for them to clarify their tone. With that said “It was not meant” or “didn’t mean to” doesn’t fly if WHAT IS EXPECTED WHEN YOU ARE CC'D IN AN EMAIL? • NET M@NNERS A response is expected when your email address is in the To: field. Only when your comments are important to the group would you use Reply to All. The Cc: field is generally used to keep people in the loop (FYI) with no expectation of a reply being required. That is unless you have something important to add to the conversation that you wantto
IF YOU WOULDN?T SAY IT TO THEIR FACE... • NET M@NNERS 1.relating to society or its organization. noun. 2. an informal social gathering, especially one organized by the members of a particular club or group. “Relating to” no longer applies. We have so many divides and tribes that it seems everyone is only relating to their little world — not the big picture of social as it is defined above. WHY DON'T PEOPLE REPLY TO E-MAILS? • NET M@NNERS The natural inclination being “they don’t want to hear from me” or “they are ignoring me.”. To which I respond that, usually, I do not think the lack of reply has to do with you — it has to do with them! We live in a me, me, me – busy, busy, busy world. Our society is really self-centered and one of the reasons why my E-mail EMAIL SIGN-OFF CONSIDERATIONS INCLUDING EXAMPLES • NET M@NNERS The topic of how to sign-off an email is one that has perplexed and concerned many a Netizen. Those who are concerned about being perceived favorably wonder about how to leave the appropriate tone, close with the intended meaning getting across as 5 RULES FOR FORWARDING EMAIL • NET M@NNERS 1. Don’t forward anything without editing out all the other forwarding >>>>. Remove other email addresses as well as headers and commentary from all the other forwarders. Don’t make folks look among all the gobbledygook to see what it is you thought was worthforwarding.
PROPER USE OF REPLY TO ALL • NET M@NNERS Only use Reply to All when you are confident that “all” will be interested in the content of your response. Or really need to be aware of what your reply contains. Not because you think so, because you know so. Simply because a list of names are in the To: or Cc: field does not indicate their interest in your reply or commentary. HOW DO I ASK THEM TO STOP FORWARDING ALL THOSE SILLY You can send it to someone you know who forwards everything under the sun and/or refuses to stop. The problem isn’t really the forwards. Many times it is how they chose to forward it to you. Although the forwarders think they are being thoughtful, in fact, they are being proportionality the opposite because they are not forwarding properly EMAIL ETIQUETTE WEBSITE • NET M@NNERSTHE BLOG101 EMAIL ETIQUETTE TIPSEMAIL ETIQUETTE QUIZ How to Reach Out to Website Owners About Technical Problems. Posted on April 15, 2021. Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption. SHOOTING BLANKS? • NET M@NNERS Check Your Email Settings. Hmmm could be several reasons. If the email is from someone you know, they could be using formatting that you are unable to read. First, check to make sure your email program is set to read HTML email. That can be a reason you are unable to read a formatted email. Another setting to investigate is whether your ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERS Support Ticket and Chat Etiquette includes the very same issues I type about all the time. Basically typing with “knowledge, understanding and courtesy”. Knowledge: Sharing the details you have and the info needed to help you with your request. Understanding: That the support agent, a human being, is there to help you as best they can. EMOTIONAL EMAILS & JUMPING TO CONCLUSIONS • NET M@NNERS Emotional Emails & Jumping to Conclusions. Now more than ever folks are stressed. Many have a shorter fuse and emotions are running high. Because of this, making impulsive decisions in that moment when you are emailing on emotional topics, is something to avoid. Before you hit that Reply button and start typing a cryptic emotional responsethat
SEEING RED IN EMAIL? • NET M@NNERS Red indicates importance or urgency. This leads to questions like “What did they mean by using red for certain words in their email?”. Usually followed by “Were they yelling at me?”. Red has a long history of being an aggressive color. For the ancient Romans, a red flag was a signal for battle. DO I HAVE TO REPLY TO THANK YOU EMAILS? • NET M@NNERS No response is necessary unless a question soliciting a response is in the thank you. Accept the thank you with a smile! Unless you want to use the thank you email as a segue into continuing the conversation — no need to respond. Unless there was a specific comment in the thank you email that you wanted to respond to — again no reply is UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,942); Email Sign-off Considerations Including Examples (124,044); What is Expected When You Are Cc’d in an Email? (90,731) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to EMAIL ETIQUETTE WEBSITE • NET M@NNERSTHE BLOG101 EMAIL ETIQUETTE TIPSEMAIL ETIQUETTE QUIZ How to Reach Out to Website Owners About Technical Problems. Posted on April 15, 2021. Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption. SHOOTING BLANKS? • NET M@NNERS Check Your Email Settings. Hmmm could be several reasons. If the email is from someone you know, they could be using formatting that you are unable to read. First, check to make sure your email program is set to read HTML email. That can be a reason you are unable to read a formatted email. Another setting to investigate is whether your ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERS Support Ticket and Chat Etiquette includes the very same issues I type about all the time. Basically typing with “knowledge, understanding and courtesy”. Knowledge: Sharing the details you have and the info needed to help you with your request. Understanding: That the support agent, a human being, is there to help you as best they can. EMOTIONAL EMAILS & JUMPING TO CONCLUSIONS • NET M@NNERS Emotional Emails & Jumping to Conclusions. Now more than ever folks are stressed. Many have a shorter fuse and emotions are running high. Because of this, making impulsive decisions in that moment when you are emailing on emotional topics, is something to avoid. Before you hit that Reply button and start typing a cryptic emotional responsethat
SEEING RED IN EMAIL? • NET M@NNERS Red indicates importance or urgency. This leads to questions like “What did they mean by using red for certain words in their email?”. Usually followed by “Were they yelling at me?”. Red has a long history of being an aggressive color. For the ancient Romans, a red flag was a signal for battle. DO I HAVE TO REPLY TO THANK YOU EMAILS? • NET M@NNERS No response is necessary unless a question soliciting a response is in the thank you. Accept the thank you with a smile! Unless you want to use the thank you email as a segue into continuing the conversation — no need to respond. Unless there was a specific comment in the thank you email that you wanted to respond to — again no reply is UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,942); Email Sign-off Considerations Including Examples (124,044); What is Expected When You Are Cc’d in an Email? (90,731) Do I NO PLACE FOR YELLING IN EMAILS • NET M@NNERS The Moral of the Story. Learning how to communicate without formatting is a true skill and one worth your effort to hone. To be able to communicate with clarity simply by choosing your words carefully without relying on bolding, font size, caps or colors is the true sign of a skilled communicator. That’s a skill that will not only benefit CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Changing Reply Text Color is Okay. There really is no problem with changing colors for your reply text. Nor is doing so an E-mail Etiquette “faux pas”. The reason I’m writing about this is several folks have emailed asking if there were an ulterior motive for doing so. These onliners have intimated to EMAIL ETIQUETTE WEBSITE • NET M@NNERS How to Reach Out to Website Owners About Technical Problems. Posted on April 15, 2021. Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption. ARE YOU TARDY WITH YOUR PERSONAL EMAIL Delayed Response = Lack of Priority. With personal email, lack of or very delayed responses could appear that you are ignoring the Sender or that they are not a priority. Admit it. The fact is that is the case. Part of Email Etiquette is responding promptly. Why would email be any different being we prioritize every action that we take every WHAT IS EXPECTED WHEN YOU ARE CC'D IN AN EMAIL? • NET M@NNERS A response is expected when your email address is in the To: field. Only when your comments are important to the group would you use Reply to All. The Cc: field is generally used to keep people in the loop (FYI) with no expectation of a reply being required. That is unless you have something important to add to the conversation that you wantto
"THAT IS NOT WHAT I MEANT" DOESN'T CUT IT! • NET M@NNERS Although it may be tough, always try to give the benefit of the doubt by replying with grace. Many folks still do not realize how terse or demanding their emails are perceived. By you responding with grace you provide the opportunity for them to clarify their tone. With that said “It was not meant” or “didn’t mean to” doesn’t fly if IF YOU WOULDN?T SAY IT TO THEIR FACE... • NET M@NNERS 1.relating to society or its organization. noun. 2. an informal social gathering, especially one organized by the members of a particular club or group. “Relating to” no longer applies. We have so many divides and tribes that it seems everyone is only relating to their little world — not the big picture of social as it is defined above. EMAIL SIGN-OFF CONSIDERATIONS INCLUDING EXAMPLES • NET M@NNERS The topic of how to sign-off an email is one that has perplexed and concerned many a Netizen. Those who are concerned about being perceived favorably wonder about how to leave the appropriate tone, close with the intended meaning getting across as WHY DON'T PEOPLE REPLY TO E-MAILS? • NET M@NNERS The natural inclination being “they don’t want to hear from me” or “they are ignoring me.”. To which I respond that, usually, I do not think the lack of reply has to do with you — it has to do with them! We live in a me, me, me – busy, busy, busy world. Our society is really self-centered and one of the reasons why my E-mail 5 RULES FOR FORWARDING EMAIL • NET M@NNERS 1. Don’t forward anything without editing out all the other forwarding >>>>. Remove other email addresses as well as headers and commentary from all the other forwarders. Don’t make folks look among all the gobbledygook to see what it is you thought was worthforwarding.
PROPER USE OF REPLY TO ALL • NET M@NNERS Only use Reply to All when you are confident that “all” will be interested in the content of your response. Or really need to be aware of what your reply contains. Not because you think so, because you know so. Simply because a list of names are in the To: or Cc: field does not indicate their interest in your reply or commentary. HOW DO I ASK THEM TO STOP FORWARDING ALL THOSE SILLY You can send it to someone you know who forwards everything under the sun and/or refuses to stop. The problem isn’t really the forwards. Many times it is how they chose to forward it to you. Although the forwarders think they are being thoughtful, in fact, they are being proportionality the opposite because they are not forwarding properly EMAIL ETIQUETTE WEBSITE • NET M@NNERSTHE BLOG101 EMAIL ETIQUETTE TIPSEMAIL ETIQUETTE QUIZ The trusted Email Etiquette Website since 2000 offering real-world tips and advice about how to use email and technology properly. SHOOTING BLANKS? • NET M@NNERS 5 Rules for Forwarding Email (141,896); Email Sign-off Considerations Including Examples (124,037); What is Expected When You Are Cc’d in an Email? (90,675) Do I EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERSEMAIL ETIQUETTE RESPONSEBUSINESS EMAIL ETIQUETTE RESPONSE TIMEPROPER EMAIL RESPONSE ETIQUETTETEXTING ETIQUETTE RESPONSE TIMEWEDDING RESPONSE ETIQUETTEWEDDING RSVP ETIQUETTE RESPONSE There's a right way and wrong way to get the help you need. Get the results you desire by following these tips (with a dash of courtesy). APPROACHING EMPLOYERS VIA EMAIL • NET M@NNERS Loyal readers have heard me say this before. You cannot underestimate the power of perception. Even more so when it comes to employment opportunities and your email communications. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,922); Email Sign-off Considerations Including Examples (124,040); What is Expected When You Are Cc’d in an Email? (90,707) Do I "THAT IS NOT WHAT I MEANT" DOESN'T CUT IT! • NET M@NNERSTHAT S NOT WHAT I SAIDNOT WHAT I MEANT LYRICSNOT WHAT I MEANTI MEANT WHAT I SAIDWHAT I MEANT TO SAYYOU KNOW WHAT I MEANT Let me share with you an epic fail in how NOT to contact a potential partner. If you type it you had better mean it! Same applies for friends & family too! EMPHASIS: RED MEANS RED! • NET M@NNERS It is very common for me to get emails asking what a Sender meant by including certain text in their email that has been purposely changedto red.
NO PLACE FOR YELLING IN EMAILS • NET M@NNERS Why do emailers choose to increase the font size, make bold, and change the text color from black to red?Those who ask me about that know the answer, they just want to be sure before reacting. Some wonder if it is just formatting for the sake of formatting. WHAT IS EXPECTED WHEN YOU ARE CC'D IN AN EMAIL? • NET M@NNERS What does Cc: stand for? Back in the stone-age when typewriters were all the rage, carbon paper was used to make an identical copy of the letter betting typed. HOW DO I ASK THEM TO STOP FORWARDING ALL THOSE SILLYAARP STOP SENDING ME MAILSTOP SENDING ME EMAILSSTOP SENDING ME JUNK MAIL The obsessive forwarding of emails is a source of contention. I receive inquiries from mothers, daughters, fathers, and sons, friends,and associates.
EMAIL ETIQUETTE WEBSITE • NET M@NNERSTHE BLOG101 EMAIL ETIQUETTE TIPSEMAIL ETIQUETTE QUIZ The trusted Email Etiquette Website since 2000 offering real-world tips and advice about how to use email and technology properly. SHOOTING BLANKS? • NET M@NNERS 5 Rules for Forwarding Email (141,896); Email Sign-off Considerations Including Examples (124,037); What is Expected When You Are Cc’d in an Email? (90,675) Do I EMAIL CHAT & SUPPORT TICKET ETIQUETTE • NET M@NNERSEMAIL ETIQUETTE RESPONSEBUSINESS EMAIL ETIQUETTE RESPONSE TIMEPROPER EMAIL RESPONSE ETIQUETTETEXTING ETIQUETTE RESPONSE TIMEWEDDING RESPONSE ETIQUETTEWEDDING RSVP ETIQUETTE RESPONSE There's a right way and wrong way to get the help you need. Get the results you desire by following these tips (with a dash of courtesy). APPROACHING EMPLOYERS VIA EMAIL • NET M@NNERS Loyal readers have heard me say this before. You cannot underestimate the power of perception. Even more so when it comes to employment opportunities and your email communications. UNDERSTANDING UNDELIVERABLE E-MAILS • NET M@NNERS 5 Rules for Forwarding Email (141,922); Email Sign-off Considerations Including Examples (124,040); What is Expected When You Are Cc’d in an Email? (90,707) Do I "THAT IS NOT WHAT I MEANT" DOESN'T CUT IT! • NET M@NNERSTHAT S NOT WHAT I SAIDNOT WHAT I MEANT LYRICSNOT WHAT I MEANTI MEANT WHAT I SAIDWHAT I MEANT TO SAYYOU KNOW WHAT I MEANT Let me share with you an epic fail in how NOT to contact a potential partner. If you type it you had better mean it! Same applies for friends & family too! EMPHASIS: RED MEANS RED! • NET M@NNERS It is very common for me to get emails asking what a Sender meant by including certain text in their email that has been purposely changedto red.
NO PLACE FOR YELLING IN EMAILS • NET M@NNERS Why do emailers choose to increase the font size, make bold, and change the text color from black to red?Those who ask me about that know the answer, they just want to be sure before reacting. Some wonder if it is just formatting for the sake of formatting. WHAT IS EXPECTED WHEN YOU ARE CC'D IN AN EMAIL? • NET M@NNERS What does Cc: stand for? Back in the stone-age when typewriters were all the rage, carbon paper was used to make an identical copy of the letter betting typed. HOW DO I ASK THEM TO STOP FORWARDING ALL THOSE SILLYAARP STOP SENDING ME MAILSTOP SENDING ME EMAILSSTOP SENDING ME JUNK MAIL The obsessive forwarding of emails is a source of contention. I receive inquiries from mothers, daughters, fathers, and sons, friends,and associates.
EMAIL ETIQUETTE WEBSITE • NET M@NNERS The trusted Email Etiquette Website since 2000 offering real-world tips and advice about how to use email and technology properly. THE BLOG • NET M@NNERS THE Email Etiquette Blog onliners have relied on for decades! Everything you need to know to use email and technology with knowledge, understanding and courtesy! Get tips, information and guidance on all the Email Etiquette questions you have on one site. ARE YOUR EMAILS BEING IGNORED? • NET M@NNERS Emails from concerned site visitors ask why they are not receiving responses to their emails. At a time when more folks are at home and not working than ever, what else do they have to do but reply to youremails?
5 RULES FOR FORWARDING EMAIL • NET M@NNERS 5 Rules for Forwarding Email (141,921); Email Sign-off Considerations Including Examples (124,040); What is Expected When You Are Cc’d in an Email? (90,706) Do I SEEING RED IN EMAIL? • NET M@NNERS Choosing to change specific email text to the color red does make a point. By doing so you've just lost control of your email. Find outwhy!
CHANGING TEXT COLOR IN REPLIES • NET M@NNERS Does anyone you communicate with change the text of their reply to a different color? If so, have you wondered why, or maybe wanted to do the same but weren’t sure if that was a good idea? EMAIL SIGN-OFF CONSIDERATIONS INCLUDING EXAMPLES • NET M@NNERS The topic of how to sign-off an email is one that has perplexed and concerned many a Netizen. Those who are concerned about being perceived favorably wonder about how to leave the appropriate tone, close with the intended meaning getting across as 3 EMAIL TIPS WHEN COMMUNICATING WITH MULTIPLE RECIPIENTS When it comes to email conversations that includes a group folks, communications can get mucked up. Whether it be business email or personal, there are a few things to keep in mind. These things help to keep communications on track and help to avoid unnecessarymiscommunications.
ARE YOU BEING BLOWN-OFF? • NET M@NNERS How much time should go by before you assume you've been "blown off" and when (or if) should you send another message? Something I have to remind myself about is that a lot of onliners do not check email every day or all day like I do. I've had folks reply weeks later! So spe PROPER USE OF REPLY TO ALL • NET M@NNERS That Reply to All button can be a real troublemaker. In general, hitting Reply to All is not always the best choice. Ironically, I get email inquiries from those who expose their contact’s addresses in the To: field, but then are upset when Reply to All is used.Skip to content
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THE IMPORTANCE OF EXPLICITNESS IN YOUR EMAILS Posted on June 3, 2021 If you receive an email that asks several questions — answer each one, point-by-point. Don’t just hit reply and type a general statement at the top of the email that doesn’t cover all the issuespresented.
WHY WAS NETIQUETTE INVENTED? Posted on May 27, 2021 Recently a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me way too much credit). Who was I to tell anyone what to do? I’m… ARE APOLOGIES BY EMAIL ACCEPTABLE? Posted on May 20, 2021 “Is it O.K. to send an apology by email, or should you pick up the phone, or should it be handwritten?” NetM@nners Site Visitor Apologies are never easy. Apologizing means…E-TATTLING @ WORK
Posted on May 13, 2021 This seems to happen quite often in the workplace. Maybe you’ve even been involved in an e-tattling attempt? Someone emails a coworker with a request. When the request is not responded to, declined or denied — Katie bar the doors! DISCRETION AND EMAIL COMMUNICATIONS Posted on May 6, 2021 “How can the average user know what is the right thing to do when it comes to their email habits?” “UNNECESSARY” THANK YOU EMAILS? Posted on April 29, 2021 I’ve posted on the topic of thank you curmudgeons previously. Today I received a site visitor email about this topic that had a slightly different twist, so I thought I…POSTS NAVIGATION
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