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PARCELLAB - OPERATIONS EXPERIENCE MANAGEMENT Operations Experience in the Health and Beauty industry. Operations Experience. in the Health and Beauty industry. UK’s top 50 health and beauty retailers. This study combines over 3,000 data points and our expert industry knowledge to identify the key areas of improvement for health and beauty retailers. Download now. Operations Experience
2021:
PLATFORM - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE And data makes up the DNA of our solution. Our expert data core is what brings us to life. It enables us to deliver the best possible results through complex data model layers, with expert extraction and interpretation. This is our key to creating truly unique end-to-end customer experiences. HARNESS YOUR DATA. Touchpoints per day. Emailsper day.
ABOUT US | PARCELLAB What makes us tick. At parcelLab, we give people new reasons to fall in love with brands, by unlocking a whole new part of the customer journey, to bring people and brands closer together. Our branded communications give businesses over 30 million new opportunities to CUSTOMERS - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE Reduced customer inquiries by 24%. Learn more. Peter Hahn. 73% rated communication with ”Very good”. Take a look. HOMEPAGE - PARCELLAB - PARCELLAB - OPERATIONS …TRANSLATE THIS PAGE Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. Always overdeliver. . even on returns. Make returns digital, engaging, and simple. Bring customers back to your site. Recover revenue by encouraging exchange. Find out more about our platform.JOBS - PARCELLAB
A bit about us. We’re an ambitious bunch, and following our Series C funding, we’re growing beyond all expectations – and that means we’re hiring across every department. As a digital-first business, we offer greater flexibility in working location, bringing peopletogether from all
IMPLEMENTING PARCELLAB: ALL YOU NEED TO KNOW TO CREATE A Implementing parcelLab step 2: Setting up shipping communication. The shipping notifications we provide are fully customizable and branded. You can use our templates and experience of sending over a million communications each day, or you can create your own. There are three steps here: Create shipping notifications. Design shippingnotifications.
MEDIAMARKTSATURN INTRODUCED 2.5 MILLION NEW CUSTOMER TOUCH Electronics. Global Net Sales (2019) USD $1,143.6 Million. Logistics Partner: DHL, Hermes facillityservice, DHL goodsshipment. The MediaMarktSaturn Retail Group is Europe’s leading retailer of consumer electronics and accessories. The company is comprised of the MediaMarkt and Saturn brands, which collectively form a network ofapproximately
25 JAHRE ONLINEHANDEL SENDUNGSVERFOLGUNG ARCHIVES A Data-Driven Customer Experience Platform. Alle Händler predigen, dass sie ihren Kunden ein optimales Einkaufserlebnis bieten wollen,doch hören
PARCELLAB - OPERATIONS EXPERIENCE MANAGEMENT Operations Experience in the Health and Beauty industry. Operations Experience. in the Health and Beauty industry. UK’s top 50 health and beauty retailers. This study combines over 3,000 data points and our expert industry knowledge to identify the key areas of improvement for health and beauty retailers. Download now. Operations Experience2021:
PLATFORM - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE And data makes up the DNA of our solution. Our expert data core is what brings us to life. It enables us to deliver the best possible results through complex data model layers, with expert extraction and interpretation. This is our key to creating truly unique end-to-end customer experiences. HARNESS YOUR DATA. Touchpoints per day. Emailsper day.
ABOUT US | PARCELLAB What makes us tick. At parcelLab, we give people new reasons to fall in love with brands, by unlocking a whole new part of the customer journey, to bring people and brands closer together. Our branded communications give businesses over 30 million new opportunities to CUSTOMERS - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE Reduced customer inquiries by 24%. Learn more. Peter Hahn. 73% rated communication with ”Very good”. Take a look. HOMEPAGE - PARCELLAB - PARCELLAB - OPERATIONS …TRANSLATE THIS PAGE Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. Always overdeliver. . even on returns. Make returns digital, engaging, and simple. Bring customers back to your site. Recover revenue by encouraging exchange. Find out more about our platform.JOBS - PARCELLAB
A bit about us. We’re an ambitious bunch, and following our Series C funding, we’re growing beyond all expectations – and that means we’re hiring across every department. As a digital-first business, we offer greater flexibility in working location, bringing peopletogether from all
IMPLEMENTING PARCELLAB: ALL YOU NEED TO KNOW TO CREATE A Implementing parcelLab step 2: Setting up shipping communication. The shipping notifications we provide are fully customizable and branded. You can use our templates and experience of sending over a million communications each day, or you can create your own. There are three steps here: Create shipping notifications. Design shippingnotifications.
MEDIAMARKTSATURN INTRODUCED 2.5 MILLION NEW CUSTOMER TOUCH Electronics. Global Net Sales (2019) USD $1,143.6 Million. Logistics Partner: DHL, Hermes facillityservice, DHL goodsshipment. The MediaMarktSaturn Retail Group is Europe’s leading retailer of consumer electronics and accessories. The company is comprised of the MediaMarkt and Saturn brands, which collectively form a network ofapproximately
25 JAHRE ONLINEHANDEL SENDUNGSVERFOLGUNG ARCHIVES A Data-Driven Customer Experience Platform. Alle Händler predigen, dass sie ihren Kunden ein optimales Einkaufserlebnis bieten wollen,doch hören
RESOURCES OVERVIEW
Resources Overview - parcelLab. In our latest study we researched the UK’s top 50 health and beauty retailers to identify gaps in the Operations Experience and provide actionable industry tips. PARTNER - PARCELLAB - OPERATIONS EXPERIENCE MANAGEMENT parcelLab is compatible with the following partner systems. With SAP, we partnered with one of the biggest innovators worldwide. Check out our listing on the SAP App Center or click for more information. We are really proud to be official Salesforce LINK partner. Click here to see our appearance and find information about the parcelLab Cartridge.BOOK A DEMO
Book a demo to see our Operations Experience Management platform first-hand. We'll show you the latest features and answer anyquestions.
SYSTEM INTEGRATION
Gather information from various data sources into a single system to harmonize your data. Deliver the best possible operations experience for your customers to increase customer loyalty, retention and basket size. Create fully branded, personalized content that keeps your customers updated, reducing your inbound inquiry rate. 8 COMMON MISTAKES FASHION BRANDS MAKE POST-CHECKOUT As the world’s leading Operations Experience Management platform, it’s our job to bring people and brands closer together.As a specialist in post-checkout communication, parcelLab optimizes interactions between fashion brands and their customers from checkout all the way through to returns.DATA PROTECTION
We have appointed an external data expert for data protection issues. Marco Abels is a certified data protection officer and works for many other well-known companies alongside parcelLab. If you have any questions regarding data protection at parcelLab, please contact us at dataprotection@parcellab.com or +49 151 289 30582. PARCELLAB GIVES FARFETCH CONTROL OF THEIR END-TO-END Luxury e-commerce platform. Revenue (2020) $1.7 billion. Logistics Partner: DHL Express, FedEx, UPS. FARFETCH Limited is the leading global platform for the luxury fashion industry. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. Founded in 2007 by José Neves for the love of fashion COMPARING OPERATIONS EXPERIENCE IN UK RETAIL sOur platform is the central data hub for brands to build and manage all branded customer communication. Our technology enables brands to take their approach to the next level by orchestrating all post-sales processes and data sources in one hyper personalised, seamless, end-to-end experience. PARCELLAB EXTENDED API This collection of calls features the complete parcelLab API as used by different services including the portal. The available endpoints are group corresponding to their usage in the parcelLab portal. There are endpoints about the `trackings` used by the Smartsearch, `watchlist` endpoints and endpoints for `reporting`. Some endpoints are explicitly marked as `publicly available`, which arePARCELLAB | PORTAL
Das neue parcelLab Portal ist da! Gleich ausprobieren. PARCELLAB - OPERATIONS EXPERIENCE MANAGEMENT Operations Experience in the Health and Beauty industry. Operations Experience. in the Health and Beauty industry. UK’s top 50 health and beauty retailers. This study combines over 3,000 data points and our expert industry knowledge to identify the key areas of improvement for health and beauty retailers. Download now. Operations Experience2021:
PLATFORM - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE And data makes up the DNA of our solution. Our expert data core is what brings us to life. It enables us to deliver the best possible results through complex data model layers, with expert extraction and interpretation. This is our key to creating truly unique end-to-end customer experiences. HARNESS YOUR DATA. Touchpoints per day. Emailsper day.
ABOUT US | PARCELLAB What makes us tick. At parcelLab, we give people new reasons to fall in love with brands, by unlocking a whole new part of the customer journey, to bring people and brands closer together. Our branded communications give businesses over 30 million new opportunities to IMPLEMENTING PARCELLAB: ALL YOU NEED TO KNOW TO CREATE A Implementing parcelLab step 2: Setting up shipping communication. The shipping notifications we provide are fully customizable and branded. You can use our templates and experience of sending over a million communications each day, or you can create your own. There are three steps here: Create shipping notifications. Design shippingnotifications.
JOIN OUR TEAM
A bit about us. We’re an ambitious bunch, and following our Series C funding, we’re growing beyond all expectations – and that means we’re hiring across every department. As a digital-first business, we offer greater flexibility in working location, bringing peopletogether from all
HOMEPAGE - PARCELLAB - PARCELLAB - OPERATIONS …TRANSLATE THIS PAGE Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. Always overdeliver. . even on returns. Make returns digital, engaging, and simple. Bring customers back to your site. Recover revenue by encouraging exchange. Find out more about our platform. E-COMMERCE SHIPPING STUDY 2020: GERMANY The parcelLab E-Commerce Shipping Study 2020 analysed the top 100 online shops in the areas of checkout, shipping and returns. From this, we identified the strengths, weaknesses and areas of improvement for the companies. We also selected the best businesses for each stage of the customer journey. E-Commerce Shipping Study 2020. UK OPERATIONS EXPERIENCE STUDY 2021 Download for free: This study combines over 10,000 data points and our expert industry knowledge to provide actionable advice on how your brand can deliver the best possible operations experience and utilise your largest untapped revenue channel. MEDIAMARKT: SUCCESS STORY Electronics. Global Net Sales (2019) USD $1,143.6 Million. Logistics Partner: DHL, Hermes facillityservice, DHL goodsshipment. The MediaMarktSaturn Retail Group is Europe’s leading retailer of consumer electronics and accessories. The company is comprised of the MediaMarkt and Saturn brands, which collectively form a network ofapproximately
25 JAHRE ONLINEHANDEL PARCELLAB - OPERATIONS EXPERIENCE MANAGEMENT Operations Experience in the Health and Beauty industry. Operations Experience. in the Health and Beauty industry. UK’s top 50 health and beauty retailers. This study combines over 3,000 data points and our expert industry knowledge to identify the key areas of improvement for health and beauty retailers. Download now. Operations Experience2021:
PLATFORM - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE And data makes up the DNA of our solution. Our expert data core is what brings us to life. It enables us to deliver the best possible results through complex data model layers, with expert extraction and interpretation. This is our key to creating truly unique end-to-end customer experiences. HARNESS YOUR DATA. Touchpoints per day. Emailsper day.
ABOUT US | PARCELLAB What makes us tick. At parcelLab, we give people new reasons to fall in love with brands, by unlocking a whole new part of the customer journey, to bring people and brands closer together. Our branded communications give businesses over 30 million new opportunities to IMPLEMENTING PARCELLAB: ALL YOU NEED TO KNOW TO CREATE A Implementing parcelLab step 2: Setting up shipping communication. The shipping notifications we provide are fully customizable and branded. You can use our templates and experience of sending over a million communications each day, or you can create your own. There are three steps here: Create shipping notifications. Design shippingnotifications.
JOIN OUR TEAM
A bit about us. We’re an ambitious bunch, and following our Series C funding, we’re growing beyond all expectations – and that means we’re hiring across every department. As a digital-first business, we offer greater flexibility in working location, bringing peopletogether from all
HOMEPAGE - PARCELLAB - PARCELLAB - OPERATIONS …TRANSLATE THIS PAGE Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. Always overdeliver. . even on returns. Make returns digital, engaging, and simple. Bring customers back to your site. Recover revenue by encouraging exchange. Find out more about our platform. E-COMMERCE SHIPPING STUDY 2020: GERMANY The parcelLab E-Commerce Shipping Study 2020 analysed the top 100 online shops in the areas of checkout, shipping and returns. From this, we identified the strengths, weaknesses and areas of improvement for the companies. We also selected the best businesses for each stage of the customer journey. E-Commerce Shipping Study 2020. UK OPERATIONS EXPERIENCE STUDY 2021 Download for free: This study combines over 10,000 data points and our expert industry knowledge to provide actionable advice on how your brand can deliver the best possible operations experience and utilise your largest untapped revenue channel. MEDIAMARKT: SUCCESS STORY Electronics. Global Net Sales (2019) USD $1,143.6 Million. Logistics Partner: DHL, Hermes facillityservice, DHL goodsshipment. The MediaMarktSaturn Retail Group is Europe’s leading retailer of consumer electronics and accessories. The company is comprised of the MediaMarkt and Saturn brands, which collectively form a network ofapproximately
25 JAHRE ONLINEHANDEL CUSTOMERS - PARCELLAB - HOMEPAGE - PARCELLAB Reduced customer inquiries by 24%. Learn more. Peter Hahn. 73% rated communication with ”Very good”. Take a look.RESOURCES OVERVIEW
Resources Overview - parcelLab. In our latest study we researched the UK’s top 50 health and beauty retailers to identify gaps in the Operations Experience and provide actionable industry tips. HOMEPAGE - PARCELLAB - PARCELLAB - OPERATIONS …TRANSLATE THIS PAGE Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. Always overdeliver. . even on returns. Make returns digital, engaging, and simple. Bring customers back to your site. Recover revenue by encouraging exchange. Find out more about our platform.SYSTEM INTEGRATION
Gather information from various data sources into a single system to harmonize your data. Automate workflows without any coding requirements. Deliver the best possible operations experience for your customers to increase customer loyalty, retention and basket size. Create fully branded, personalized content that keeps your customersupdated
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. E-COMMERCE SHIPPING STUDY 2020: GERMANY The parcelLab E-Commerce Shipping Study 2020 analysed the top 100 online shops in the areas of checkout, shipping and returns. From this, we identified the strengths, weaknesses and areas of improvement for the companies. We also selected the best businesses for each stage of the customer journey. E-Commerce Shipping Study 2020. UK OPERATIONS EXPERIENCE STUDY 2021 Download for free: This study combines over 10,000 data points and our expert industry knowledge to provide actionable advice on how your brand can deliver the best possible operations experience and utilise your largest untapped revenue channel. PARCELLAB EXTENDED API This collection of calls features the complete parcelLab API as used by different services including the portal. The available endpoints are group corresponding to their usage in the parcelLab portal. There are endpoints about the `trackings` used by the Smartsearch, `watchlist` endpoints and endpoints for `reporting`. Some endpoints are explicitly marked as `publicly available`, which are OFFRI UN’ESPERIENZA CLIENTI UNICA Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. Always overdeliver. . even on returns. Make returns digital, engaging, and simple. Bring customers back to your site. Recover revenue by encouraging exchange. Find out more about our platform. CUSTOMER EXPERIENCE MANAGEMENT WIRD Customer Experience Management wird unerlässlich. Die Einkaufserfahrung des Kunden kann der entscheidende Faktor für Erfolg oder Misserfolg eines Unternehmens sein. Folglich ist es nahezu unerlässlich, die Customer Experience (CX) stetig zu optimieren und neue Anreize zu schaffen. Doch woher weiß man, wie es um die eigeneCX gestellt ist?
PARCELLAB - OPERATIONS EXPERIENCE MANAGEMENT Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact withyour brand.
PLATFORM - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE What we do with data sets us apart Operations Experience is the beating heart of what we do. And data makes up the DNA of our solution. Our expert data core is what brings us to life. ABOUT US | PARCELLAB What makes us tick. At parcelLab, we give people new reasons to fall in love with brands, by unlocking a whole new part of the customer journey, to bring people and brands closer together. CUSTOMERS - PARCELLAB - HOMEPAGE - PARCELLAB More control of their end-to-end customer journey. Find out more. Lidl IMPLEMENTING PARCELLAB: ALL YOU NEED TO KNOW TO CREATE A Implementing parcelLab step 3: Set up branded track & trace pages. The track & trace page is the central hub for your customers to know where their parcel is. So why are they faced with non-branded third-party pages? A custom track & trace page generates valuable additional shoptraffic.
JOIN OUR TEAM
We’re an ambitious bunch, and following our Series C funding, we’re growing beyond all expectations – and that means we’re hiring across every department. E-COMMERCE SHIPPING STUDY 2020: GERMANY How do the largest online shops in Germany communicate? The parcelLab E-Commerce Shipping Study 2020 analysed the top 100 online shops in the areas of checkout, shipping and returns. From this, we identified the strengths, weaknesses and areas of improvement for the companies. We also selected the bBACK BUTTON
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. MEDIAMARKT: SUCCESS STORY The MediaMarktSaturn Retail Group is Europe’s leading retailer of consumer electronics and accessories. The company is comprised of the MediaMarkt and Saturn brands, which collectively form a network of approximately 1,000 stores. UK OPERATIONS EXPERIENCE STUDY 2021 We placed orders at the UK’s top 150 retail brands to test and identify how brands can leverage the largest untapped revenue channel. PARCELLAB - OPERATIONS EXPERIENCE MANAGEMENT Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact withyour brand.
PLATFORM - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE What we do with data sets us apart Operations Experience is the beating heart of what we do. And data makes up the DNA of our solution. Our expert data core is what brings us to life. ABOUT US | PARCELLAB What makes us tick. At parcelLab, we give people new reasons to fall in love with brands, by unlocking a whole new part of the customer journey, to bring people and brands closer together. CUSTOMERS - PARCELLAB - HOMEPAGE - PARCELLAB More control of their end-to-end customer journey. Find out more. Lidl IMPLEMENTING PARCELLAB: ALL YOU NEED TO KNOW TO CREATE A Implementing parcelLab step 3: Set up branded track & trace pages. The track & trace page is the central hub for your customers to know where their parcel is. So why are they faced with non-branded third-party pages? A custom track & trace page generates valuable additional shoptraffic.
JOIN OUR TEAM
We’re an ambitious bunch, and following our Series C funding, we’re growing beyond all expectations – and that means we’re hiring across every department. E-COMMERCE SHIPPING STUDY 2020: GERMANY How do the largest online shops in Germany communicate? The parcelLab E-Commerce Shipping Study 2020 analysed the top 100 online shops in the areas of checkout, shipping and returns. From this, we identified the strengths, weaknesses and areas of improvement for the companies. We also selected the bBACK BUTTON
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. MEDIAMARKT: SUCCESS STORY The MediaMarktSaturn Retail Group is Europe’s leading retailer of consumer electronics and accessories. The company is comprised of the MediaMarkt and Saturn brands, which collectively form a network of approximately 1,000 stores. UK OPERATIONS EXPERIENCE STUDY 2021 We placed orders at the UK’s top 150 retail brands to test and identify how brands can leverage the largest untapped revenue channel. PLATFORM - PARCELLAB - PARCELLAB - OPERATIONS EXPERIENCE What we do with data sets us apart Operations Experience is the beating heart of what we do. And data makes up the DNA of our solution. Our expert data core is what brings us to life. CUSTOMERS - PARCELLAB - HOMEPAGE - PARCELLAB More control of their end-to-end customer journey. Find out more. LidlRESOURCES OVERVIEW
Resources Overview - parcelLab. In our latest study we researched the UK’s top 50 health and beauty retailers to identify gaps in the Operations Experience and provide actionable industry tips.BOOK A DEMO
Book a demo to see our Operations Experience Management platform first-hand. We'll show you the latest features and answer anyquestions.
SYSTEM INTEGRATION
System Integration - parcelLab. When you partner with our platform, you don’t just onboard our award-winning solution.DATA PROTECTION
parcelLab hires qualified professionals to conduct special annual data protection training sessions with its employees. It is particularly important to us that all employees know the requirements of GDPR.BACK BUTTON
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. LIDL'S SUCCESS STORY The parcelLab platform provides Lidl’s customers with automated, personalized shipping messages and an integrated Order Status page. These real-time updates include targeted, high value content that maximize engagement. PARCELLAB EXTENDED API This collection of calls features the complete parcelLab API as used by different services including the portal. The available endpoints are group corresponding to their usage in the parcelLab portal. There are endpoints about the `trackings` used by the Smartsearch, `watchlist` endpoints and endpoints for `reporting`. Some endpoints are explicitly marked as `publicly available`, which are 25 JAHRE ONLINEHANDEL Der E-Commerce ist mittlerweile schon ein viertel Jahrhundert alt. Kaum zu glaube, dass es den Onlinehandel schon so lange gibt. Aber auch er hat ganz klein angefangen. Hinter den 25 Jahren steckt eine große Entwicklung des E-Commerce, mit vielen Verbesserungen und* Platform
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WE BRING PEOPLE AND BRANDS CLOSER TOGETHER OUR OPERATIONS EXPERIENCE MANAGEMENT PLATFORM UNLOCKS THE POTENTIAL OF THE POST-SALES EXPERIENCE, REVOLUTIONIZING HOW PEOPLE INTERACT WITHYOUR BRAND.
We transform your operational data into impactful touch points, giving you new opportunities to provide experiences people will love.Why us?
LATEST NEWS: Announcing $112m Series C investmentRead More
Trusted by over 500+ brands worldwide\u00a0","tablet":" TRUSTED BY OVER 500+ BRANDS WORLDWIDE","PHONE":""}},"SLUG":"ET_PB_TEXT"}" DATA-ET-MULTI-VIEW-LOAD-TABLET-HIDDEN="TRUE" DATA-ET-MULTI-VIEW-LOAD-PHONE-HIDDEN="TRUE">TRUSTED BY OVER 500+BRANDS WORLDWIDE
FOR GREATER RETURNS, LEVERAGE EVERY CHANNEL AVAILABLE PERSONALIZE EVERY TOUCH POINT PERSONALIZE EVERY TOUCH POINT Build excitement and connections along the way by extending your brandto all touchpoints.
Build excitement and connections along the way by extending your brandto all touchpoints.
DON’T DISAPPOINT
Manage expectations with proactive communication. Reduce inquiries. Share the right information, at the right time, inthe right channel.
DON’T DISAPPOINT
Manage expectations with proactive communication. Reduce inquiries. Share the right information, at the right time, inthe right channel.
KEEP THEM COMING BACK KEEP THEM COMING BACK Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. Redirect customers back to your webshop resulting in a new, low cost and highly profitable sales channel. ALWAYS OVERDELIVER… EVEN ON RETURNS
Make returns digital, engaging, and simple. Bring customers back to your site. Recover revenue by encouraging exchange. Find out more about our platform WANT A WALK-THROUGH OF THE PLATFORM? Talk to an Operations Experience Specialist YOU MAY HAVE HEARD OF US HERE… Operations Experience in the Health and Beauty industry Operations Experience in the Health and Beauty industry UK’s top 50 health and beauty retailers. This study combines over 3,000 data points and our expert industry knowledge to identify the key areas of improvement for health andbeauty retailers.
Download now
Operations Experience 2021: Operations Experience 2021: How does UK retail measure up? we researched the UK’s top 150 retail brands to identify how brands can understand, review and learn to leverage the largest untappedrevenue channel.
Download now
US Operations Experience Study 2021 US Operations Experience Study 2021 Discover which US retailers are outperforming their competition We shed light on the standard of customer experience by investigating the practices of Top US RetailersDownload now
WANT A WALK-THROUGH OF THE PLATFORM? Talk to an Operations Experience SpecialistBook a demo
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