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MEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy RESUMING RETAIL OPERATIONS DURING COVID-19 Ensuring the work health and safety of workers, customers, and others who enter the workplace is a critical component of resuming operations during and after COVID-19. As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers.WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft WHEN TO COUNSEL AN UNDERPERFORMING EMPLOYEE When to counsel. Performance counselling is necessary when the team member is still not performing to the required standard after: Being involved in discussing their performance standards. Been given regular feedback on their ability to meet standards, including a performance review. Being involved in the creation of a development plan. ONLINE RETAIL TRENDS: CLICK & COLLECT STARTS TO PAY OFF Online retail trends: Click & Collect starts to pay off. Almost three quarters (70 per cent) of Australian online shoppers are likely to switch to an alternative retailer if dissatisfied with their online shopping experience, according to the third annual JDA/Centiro THINK YOU UNDERSTAND OVERTIME? THINK AGAIN Think again. Members should be reminded that it is the modern Award or Enterprise Agreement that determines whether overtime is payable. This is because the Award or Agreement will prescribe the maximum duration of ordinary hours for a particular shift as well as the spread of hours during which these may be worked, and state that an employeeMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy RESUMING RETAIL OPERATIONS DURING COVID-19 Ensuring the work health and safety of workers, customers, and others who enter the workplace is a critical component of resuming operations during and after COVID-19. As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers.WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft WHEN TO COUNSEL AN UNDERPERFORMING EMPLOYEE When to counsel. Performance counselling is necessary when the team member is still not performing to the required standard after: Being involved in discussing their performance standards. Been given regular feedback on their ability to meet standards, including a performance review. Being involved in the creation of a development plan. ONLINE RETAIL TRENDS: CLICK & COLLECT STARTS TO PAY OFF Online retail trends: Click & Collect starts to pay off. Almost three quarters (70 per cent) of Australian online shoppers are likely to switch to an alternative retailer if dissatisfied with their online shopping experience, according to the third annual JDA/Centiro THINK YOU UNDERSTAND OVERTIME? THINK AGAIN Think again. Members should be reminded that it is the modern Award or Enterprise Agreement that determines whether overtime is payable. This is because the Award or Agreement will prescribe the maximum duration of ordinary hours for a particular shift as well as the spread of hours during which these may be worked, and state that an employee AUSTRALIAN RETAILERS ASSOCIATION The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships. THE WORLDFIRST RETAIL REPORT 2021 WorldFirst is an international payments company with a missio n to create the world’s best foreign exchange platform for individuals and international businesses.. Among WorldFirst’s customers are thousands of retailers, many of whom are members of the A ustralian R etailers A ssociation.. We re cently asked our members about their 2021 priorities and other insightsARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy SENSE OF SUCCESS: HOW RETAILERS ARE ENGAGING SENSES TO GET By Gary McCartney, McCartney Design. To disrupt is to get noticed. In the three-dimensional world of physical retail, the best form of disruption is one that challenges our existing perceptions, and to effectively do that, one or all of the senses must be engaged.. S uccessful retailers are engaging the senses in different ways and unusual combinations RESUMING RETAIL OPERATIONS DURING COVID-19 Ensuring the work health and safety of workers, customers, and others who enter the workplace is a critical component of resuming operations during and after COVID-19. As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers. EPISODE 2 | ARA WEBSITE ARA Talent Registry. ARA Insurance. ARA Retail Institute 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.MEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to pro 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
CONDUCTING WHS TRAINING FOR TEAM MEMBERS Conducting WHS training for team members. Australian Retailers Association. Mar 5, 2019 9:00:00 AM. It is important to ensure that all employees are fully trained in health and safety to ensure that they understand their responsibilities with regards to health and safety in the workplace. Employers should vocalise to employees thehazards
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled in AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.MEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to pro 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
CONDUCTING WHS TRAINING FOR TEAM MEMBERS Conducting WHS training for team members. Australian Retailers Association. Mar 5, 2019 9:00:00 AM. It is important to ensure that all employees are fully trained in health and safety to ensure that they understand their responsibilities with regards to health and safety in the workplace. Employers should vocalise to employees thehazards
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled inMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.MEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
ARA LEADERS FORUM ON DEMAND During this unmissable event, held on Wednesday 17 March 2021, leaders from Australian Retail, Business, Innovation and Government tuned in to hear exclusive keynotes from the most influential voices in our sector. Thoughtfully curated panel discussions addressed the challenges on the top of the industry’s agenda, with tacticaltakeaways and
FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to pro SENSE OF SUCCESS: HOW RETAILERS ARE ENGAGING SENSES TO GET By Gary McCartney, McCartney Design. To disrupt is to get noticed. In the three-dimensional world of physical retail, the best form of disruption is one that challenges our existing perceptions, and to effectively do that, one or all of the senses must be engaged.. S uccessful retailers are engaging the senses in different ways and unusual combinationsWORKPLACE RELATIONS
The Workplace Relations Advisory Committee consists of retail representatives across executive, people and culture, HR, and employee relations roles. The Committee actively supports the ARA’s advocacy strategy, priorities, and functions in relation to Australia's industrial relations framework. Members benefit from the exchange ofideas and
COVIDSAFE PLAN CASE STUDY COVIDSafe plan case study – what not to do. Australian Retailers Association. May 5, 2021 10:21:49 AM. COVIDSafe plans are mandatory for Victorian businesses with on-site operations. As one of our SME members found out recently, a visit from the DHHS almost landed them a significant fine because they didn't have an official COVIDSafe plan EPISODE 2 | ARA WEBSITE ARA Talent Registry. ARA Insurance. ARA Retail Institute IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to proARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
DEVELOP AND IMPLEMENT A WORK-BASED LEARNING PATHWAY Develop and implement a work-based learning pathway. A learning pathway is the way an individual navigates their knowledge and skill development, growth and life experience through formal and informal education and training across their personal and professional lives. Learning can be a positive and rewarding experience, yet it is notalways so
AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to proARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
DEVELOP AND IMPLEMENT A WORK-BASED LEARNING PATHWAY Develop and implement a work-based learning pathway. A learning pathway is the way an individual navigates their knowledge and skill development, growth and life experience through formal and informal education and training across their personal and professional lives. Learning can be a positive and rewarding experience, yet it is notalways so
MEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships. CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have an active ARA and ARA Hair and Beauty (formerly HBIA) member number. If you have forgotten your member number or you'd like to join the ARA, please contact our Membership team on membership@retail.org.au.ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
THE WORLDFIRST RETAIL REPORT 2021 WorldFirst is an international payments company with a missio n to create the world’s best foreign exchange platform for individuals and international businesses.. Among WorldFirst’s customers are thousands of retailers, many of whom are members of the A ustralian R etailers A ssociation.. We re cently asked our members about their 2021 priorities and other insights FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to proARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy ARA LEADERS FORUM ON DEMAND During this unmissable event, held on Wednesday 17 March 2021, leaders from Australian Retail, Business, Innovation and Government tuned in to hear exclusive keynotes from the most influential voices in our sector. Thoughtfully curated panel discussions addressed the challenges on the top of the industry’s agenda, with tacticaltakeaways and
WORKPLACE RELATIONS
The Workplace Relations Advisory Committee consists of retail representatives across executive, people and culture, HR, and employee relations roles. The Committee actively supports the ARA’s advocacy strategy, priorities, and functions in relation to Australia's industrial relations framework. Members benefit from the exchange ofideas and
EPISODE 2 | ARA WEBSITE ARA Talent Registry. ARA Insurance. ARA Retail Institute IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to proARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
DEVELOP AND IMPLEMENT A WORK-BASED LEARNING PATHWAY Develop and implement a work-based learning pathway. A learning pathway is the way an individual navigates their knowledge and skill development, growth and life experience through formal and informal education and training across their personal and professional lives. Learning can be a positive and rewarding experience, yet it is notalways so
AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to proARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
DEVELOP AND IMPLEMENT A WORK-BASED LEARNING PATHWAY Develop and implement a work-based learning pathway. A learning pathway is the way an individual navigates their knowledge and skill development, growth and life experience through formal and informal education and training across their personal and professional lives. Learning can be a positive and rewarding experience, yet it is notalways so
MEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships. CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have an active ARA and ARA Hair and Beauty (formerly HBIA) member number. If you have forgotten your member number or you'd like to join the ARA, please contact our Membership team on membership@retail.org.au.ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
THE WORLDFIRST RETAIL REPORT 2021 WorldFirst is an international payments company with a missio n to create the world’s best foreign exchange platform for individuals and international businesses.. Among WorldFirst’s customers are thousands of retailers, many of whom are members of the A ustralian R etailers A ssociation.. We re cently asked our members about their 2021 priorities and other insights FIRST RESPONDERS DAY First Responders Day is an inaugural event that takes place in retail stores for one day only on the last Thursday in June, this year being Thursday 24 June 2021. This event encourages retailers large and small to combine their efforts and thank first responders for their courage, commitment and contribution to proARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy ARA LEADERS FORUM ON DEMAND During this unmissable event, held on Wednesday 17 March 2021, leaders from Australian Retail, Business, Innovation and Government tuned in to hear exclusive keynotes from the most influential voices in our sector. Thoughtfully curated panel discussions addressed the challenges on the top of the industry’s agenda, with tacticaltakeaways and
WORKPLACE RELATIONS
The Workplace Relations Advisory Committee consists of retail representatives across executive, people and culture, HR, and employee relations roles. The Committee actively supports the ARA’s advocacy strategy, priorities, and functions in relation to Australia's industrial relations framework. Members benefit from the exchange ofideas and
EPISODE 2 | ARA WEBSITE ARA Talent Registry. ARA Insurance. ARA Retail Institute IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy RESUMING RETAIL OPERATIONS DURING COVID-19 Ensuring the work health and safety of workers, customers, and others who enter the workplace is a critical component of resuming operations during and after COVID-19. As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers. IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theftWHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled in REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Review and evaluate approaches to recruitment. Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality being realised. WHEN TO COUNSEL AN UNDERPERFORMING EMPLOYEE When to counsel. Performance counselling is necessary when the team member is still not performing to the required standard after: Being involved in discussing their performance standards. Been given regular feedback on their ability to meet standards, including a performance review. Being involved in the creation of a development plan. AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CEOs of some of Australia’s biggest retailers. We’ll be finding out what makes them tick. What defines their leadership style. And how they got tothe top
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy RESUMING RETAIL OPERATIONS DURING COVID-19 Ensuring the work health and safety of workers, customers, and others who enter the workplace is a critical component of resuming operations during and after COVID-19. As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers. IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theftWHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled in REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Review and evaluate approaches to recruitment. Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality being realised. WHEN TO COUNSEL AN UNDERPERFORMING EMPLOYEE When to counsel. Performance counselling is necessary when the team member is still not performing to the required standard after: Being involved in discussing their performance standards. Been given regular feedback on their ability to meet standards, including a performance review. Being involved in the creation of a development plan.MEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships. FEDERAL GOVERNMENT COVID DISASTER PAYMENT A STITCH IN TIME Thursday 3 June 2021 Australia’s largest retail body, the Australian Retailers Association (ARA) has welcomed the Federal Government’s temporary COVID disaster payment as an important protection for workers impacted by ongoing COVID restrictions but says more needs to be done, particularly for small business. ARA CEO Paul Zahra said the measure will help deliver a safety net to BUOYANT RETAIL TRADE FIGURES FOR APRIL WITH SPENDING UP ON Thursday 3 June 2021 The Australian Bureau of Statistics (ABS) has confirmed $31 billion was spent on retail in April 2021 – an increase of 1.1% compared to the previous month and up 25% compared to the same time last year. Australian Retailers Association CEO Paul Zahra said data comparison of two years ago paint a more accurate picture of consumer spending, given businessesARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
BUSINESS SOLUTIONS
The ARA Retail Institute has demonstrated capability in providing education both in Australian and internationally. With established partnerships in delivering both accredited and non accredited programs the Retail Institute brings experience in scoping the needs of international retailers and Education Providers, then defining the structure of the programs with consideration for both THE WORLDFIRST RETAIL REPORT 2021 WorldFirst is an international payments company with a missio n to create the world’s best foreign exchange platform for individuals and international businesses.. Among WorldFirst’s customers are thousands of retailers, many of whom are members of the A ustralian R etailers A ssociation.. We re cently asked our members about their 2021 priorities and other insights EVENTS | ARA WEBSITE EVENTS. We host and facilitate a wide range of events that connect you with like-minded retailers, industry leaders and change-makers. Some are face-to-face experiences – including executive lunches, briefings, conferences, gala awards, forums, webinars, roundtables, workshops and increasingly, a large range of online events andwebinars as
ARA HAIR AND BEAUTY
ARA Hair and Beauty (formerly HBIA) is the voice of the Australian Hairdressing, Beauty and Barbering industries. . Our association has the first-hand industry experience to truly understand the needs of business owners in the personal services sector. We provide support by way of industrial relations, employee relations, key advocacy 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships. CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have an active ARA and ARA Hair and Beauty (formerly HBIA) member number. If you have forgotten your member number or you'd like to join the ARA, please contact our Membership team on membership@retail.org.au.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled in REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Review and evaluate approaches to recruitment. Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality being realised. AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.MEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.au CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have an active ARA and ARA Hair and Beauty (formerly HBIA) member number. If you have forgotten your member number or you'd like to join the ARA, please contact our Membership team on membership@retail.org.au.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled in REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Review and evaluate approaches to recruitment. Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality being realised.MEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
FEDERAL GOVERNMENT COVID DISASTER PAYMENT A STITCH IN TIME Thursday 3 June 2021 Australia’s largest retail body, the Australian Retailers Association (ARA) has welcomed the Federal Government’s temporary COVID disaster payment as an important protection for workers impacted by ongoing COVID restrictions but says more needs to be done, particularly for small business. ARA CEO Paul Zahra said the measure will help deliver a safety net toMEDIA RELEASE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.au BUOYANT RETAIL TRADE FIGURES FOR APRIL WITH SPENDING UP ON Thursday 3 June 2021 The Australian Bureau of Statistics (ABS) has confirmed $31 billion was spent on retail in April 2021 – an increase of 1.1% compared to the previous month and up 25% compared to the same time last year. Australian Retailers Association CEO Paul Zahra said data comparison of two years ago paint a more accurate picture of consumer spending, given businessesWORKPLACE RELATIONS
The Workplace Relations Advisory Committee consists of retail representatives across executive, people and culture, HR, and employee relations roles. The Committee actively supports the ARA’s advocacy strategy, priorities, and functions in relation to Australia's industrial relations framework. Members benefit from the exchange ofideas and
ARA ANNOUNCES NEW PARTNERSHIP TO MARK WORLD ENVIRONMENT DAY Friday 4 June 2021 The Australian Retailers Association (ARA) has marked World Environment Day by announcing a new partnership with Good360 Australia. ARA CEO Paul Zahra said, “The theme of this year’s World Environment Day is about protecting and restoring our natural environment, so this is a perfect time to announce our new partnership with Good360. SOUTH AUSTRALIANS WANT MORE FLEXIBLE SHOP TRADING HOURS Friday 28 May 2021 Most South Australians would like to see more flexible shop trading hours, according to a new survey from the Australian Retailers Association (ARA) in conjunction with Roy Morgan. The survey this week of 875 South Australians identified 60% want stores to open earlier on weekends and later during the week to suit their needs. All age groups were supportive of more flexible RESUMING RETAIL OPERATIONS DURING COVID-19 Ensuring the work health and safety of workers, customers, and others who enter the workplace is a critical component of resuming operations during and after COVID-19. As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers. MANAGING HAZARDOUS CHEMICAL RISK FOR THE RETAIL AND HAIR Managing hazardous chemical risk for the retail and hair and beauty sectors WorkSafe Victoria visits to retail and hair and beauty stores in recent months has highlighted a need for businesses to improve on their management of hazardous chemicals in the workplace. AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships. CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have an active ARA and ARA Hair and Beauty (formerly HBIA) member number. If you have forgotten your member number or you'd like to join the ARA, please contact our Membership team on membership@retail.org.au.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled in REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Review and evaluate approaches to recruitment. Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality being realised. AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships. CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have an active ARA and ARA Hair and Beauty (formerly HBIA) member number. If you have forgotten your member number or you'd like to join the ARA, please contact our Membership team on membership@retail.org.au.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the 7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE 3. People express themselves openly. A workplace where people feel confident in speaking their minds, exchanging views, and expressing their emotions is also demonstrating emotional intelligence. Conversely, where emotions, thoughts, and opinions remain bottled up, it can become a ticking time-bomb. As long as exchanges are always ina
WHS RECORD KEEPING
WHS record keeping. ARA Retail Institute. Mar 19, 2019 9:00:00 AM. Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risks before there is an incident which could cause injury or illness. To learn how to steer your success as a team leader, the ARA RetailInstitute
IMPROVING SECURITY IN YOUR STORE Improving security in your store. Store security is one of the biggest threats facing retail businesses. A retailer’s ability to a make profit can depend on good store security. Providing a suitable level of security is essential to minimise the potential risk of loss to the store, its equipment or stock. This risk is not limited to theft EVALUATE AND REVIEW STRATEGY Evaluate and review strategy. Australian Retailers Association. Nov 19, 2018 10:00:00 AM. Monitoring, reviewing and evaluation activities are undertaken to track progress against desired outcomes and provide feedback on the process itself, to inform ongoing and future strategic activities. Surprisingly not all retailers are highly skilled in REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Review and evaluate approaches to recruitment. Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality being realised.MEMBER BENEFITS
Members can connect with like-minded industry leaders. . The ARA hosts and facilitates events that include briefings, webinars, seminars and executive lunches. Facilitation of industry committees such as L&D, WHS, Tenancy, HR and Australian Merchant Payments Forum promotes connection and engagement for senior retail partnerships.ARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
FEDERAL GOVERNMENT COVID DISASTER PAYMENT A STITCH IN TIME Thursday 3 June 2021 Australia’s largest retail body, the Australian Retailers Association (ARA) has welcomed the Federal Government’s temporary COVID disaster payment as an important protection for workers impacted by ongoing COVID restrictions but says more needs to be done, particularly for small business. ARA CEO Paul Zahra said the measure will help deliver a safety net toMEDIA RELEASE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.au BUOYANT RETAIL TRADE FIGURES FOR APRIL WITH SPENDING UP ON Thursday 3 June 2021 The Australian Bureau of Statistics (ABS) has confirmed $31 billion was spent on retail in April 2021 – an increase of 1.1% compared to the previous month and up 25% compared to the same time last year. Australian Retailers Association CEO Paul Zahra said data comparison of two years ago paint a more accurate picture of consumer spending, given businessesWORKPLACE RELATIONS
The Workplace Relations Advisory Committee consists of retail representatives across executive, people and culture, HR, and employee relations roles. The Committee actively supports the ARA’s advocacy strategy, priorities, and functions in relation to Australia's industrial relations framework. Members benefit from the exchange ofideas and
ARA ANNOUNCES NEW PARTNERSHIP TO MARK WORLD ENVIRONMENT DAY Friday 4 June 2021 The Australian Retailers Association (ARA) has marked World Environment Day by announcing a new partnership with Good360 Australia. ARA CEO Paul Zahra said, “The theme of this year’s World Environment Day is about protecting and restoring our natural environment, so this is a perfect time to announce our new partnership with Good360. SOUTH AUSTRALIANS WANT MORE FLEXIBLE SHOP TRADING HOURS Friday 28 May 2021 Most South Australians would like to see more flexible shop trading hours, according to a new survey from the Australian Retailers Association (ARA) in conjunction with Roy Morgan. The survey this week of 875 South Australians identified 60% want stores to open earlier on weekends and later during the week to suit their needs. All age groups were supportive of more flexible RESUMING RETAIL OPERATIONS DURING COVID-19 Ensuring the work health and safety of workers, customers, and others who enter the workplace is a critical component of resuming operations during and after COVID-19. As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers. MANAGING HAZARDOUS CHEMICAL RISK FOR THE RETAIL AND HAIR Managing hazardous chemical risk for the retail and hair and beauty sectors WorkSafe Victoria visits to retail and hair and beauty stores in recent months has highlighted a need for businesses to improve on their management of hazardous chemicals in the workplace. AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
ARA members have access to free initial advice from tenancy experts. Do you have the knowledge and confidence to negotiate a retail lease? When negotiating retail rents with landlords, retailers often find themselves on an uneven playing field making it seem near impossible to negotiate effectively.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have anactive ARA and
WHS RECORD KEEPING
Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risksbefore there is
7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE Sydney's CBD revitalisation and how you can get involved The NSW State Government is pulling out all the stops to revitalise the Sydney CBD. From educational, business to creative events, grants and webinars, there are loads of exciting activities IMPROVING SECURITY IN YOUR STORE Sydney's CBD revitalisation and how you can get involved The NSW State Government is pulling out all the stops to revitalise the Sydney CBD. From educational, business to creative events, grants and webinars, there are loads of exciting activities REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality beingrealised.
THE BIG SCOOP- AUSTRALIA’S ICE CREAM HABITS Payments company Square has today released 2018 ice cream sales data analysing Australia’s consumption habits of the tasty treat based on thousands of transactions from hundreds of Square vendors across thecountry.
AUSTRALIAN RETAILERS ASSOCIATIONABOUTRETAIL NEWSEVENTSMEDIAMELBOURNE The Australian Retailers Association is the leading retail association ensuring retail success.Nation's largest association, representing the country’s $340 billion sector, which employs more than 1.2 million people. To ensure retail success by informing, protecting, advocating, educating and savingMEDIA | ARA WEBSITE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auMEMBER BENEFITS
ARA members have access to free initial advice from tenancy experts. Do you have the knowledge and confidence to negotiate a retail lease? When negotiating retail rents with landlords, retailers often find themselves on an uneven playing field making it seem near impossible to negotiate effectively.ARA PODCAST
Welcome to Retail Therapy - a podcast proudly brought to you by American Express. Each episode ARA CEO Paul Zahra speaks to a leader in Australia’s retail industry, including the CONTACT US | ARA WEBSITE ARA and ARA Hair and Beauty can contact the ARA Employment Relations team on 1300 368 041 and select Option 1. You will need to have anactive ARA and
WHS RECORD KEEPING
Keeping records helps maintain an effective workplace health and safety management system. Records can help hazards and control risksbefore there is
7 GREAT EXAMPLES OF EMOTIONAL INTELLIGENCE IN THE WORKPLACE Sydney's CBD revitalisation and how you can get involved The NSW State Government is pulling out all the stops to revitalise the Sydney CBD. From educational, business to creative events, grants and webinars, there are loads of exciting activities IMPROVING SECURITY IN YOUR STORE Sydney's CBD revitalisation and how you can get involved The NSW State Government is pulling out all the stops to revitalise the Sydney CBD. From educational, business to creative events, grants and webinars, there are loads of exciting activities REVIEW AND EVALUATE APPROACHES TO RECRUITMENT Recruitment and selection is the funnel through which talent is brought into an organisation. It is of value to establish measures for the review and evaluation of related policies and procedures to ensure that the objectives of recruitment strategies are in actuality beingrealised.
THE BIG SCOOP- AUSTRALIA’S ICE CREAM HABITS Payments company Square has today released 2018 ice cream sales data analysing Australia’s consumption habits of the tasty treat based on thousands of transactions from hundreds of Square vendors across thecountry.
MEMBER BENEFITS
ARA members have access to free initial advice from tenancy experts. Do you have the knowledge and confidence to negotiate a retail lease? When negotiating retail rents with landlords, retailers often find themselves on an uneven playing field making it seem near impossible to negotiate effectively. FEDERAL GOVERNMENT COVID DISASTER PAYMENT A STITCH IN TIME Thursday 3 June 2021 Australia’s largest retail body, the Australian Retailers Association (ARA) has welcomed the Federal Government’s temporary COVID disaster payment as an important protection for workers impacted by ongoing COVID restrictions but says more needs to be done, particularly for small business. ARA CEO Paul Zahra said the measure will help deliver a safety net to BUOYANT RETAIL TRADE FIGURES FOR APRIL WITH SPENDING UP ON Thursday 3 June 2021 The Australian Bureau of Statistics (ABS) has confirmed $31 billion was spent on retail in April 2021 – an increase of 1.1% compared to the previous month and up 25% compared to the same time last year. Australian Retailers Association CEO Paul Zahra said data comparison of two years ago paint a more accurate picture of consumer spending, given businessesMEDIA RELEASE
For media enquiries and interview opportunities, contact ARA media team Media line 0431 045 373 Email media@retail.org.auARA COUNCIL
Steve is the CEO of the century old Ferguson Plarre Bakehouses retail baker chain and a member of the ARA Council for around 6 years. Steve is a 4th generation Aussie retailer in a business that has navigated two World Wars, The Great Depression and his own multi-generationalfamily challenges.
ARA LEADERS FORUM ON DEMAND About the 2021 ARA Leaders Forum . 2020 had an historic impact on retail. From bushfires to a global pandemic, we witnessed the resilience of our sector. ARA ANNOUNCES NEW PARTNERSHIP TO MARK WORLD ENVIRONMENT DAY Friday 4 June 2021 The Australian Retailers Association (ARA) has marked World Environment Day by announcing a new partnership with Good360 Australia. ARA CEO Paul Zahra said, “The theme of this year’s World Environment Day is about protecting and restoring our natural environment, so this is a perfect time to announce our new partnership with Good360.WORKPLACE RELATIONS
The Workplace Relations Advisory Committee consists of retail representatives across executive, people and culture, HR, and employeerelations roles.
RESUMING RETAIL OPERATIONS DURING COVID-19 As you resume business, you must manage the health and safety risks of COVID-19. Prior to resuming operations, you should develop a plan in consultation with your workers. The plan should detail how you willoperate safely.
MANAGING HAZARDOUS CHEMICAL RISK FOR THE RETAIL AND HAIR Managing hazardous chemical risk for the retail and hair and beauty sectors WorkSafe Victoria visits to retail and hair and beauty stores in recent months has highlighted a need for businesses to improve on their management of hazardous chemicals in the workplace.*
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The ARA provides opportunities to engage, learn and network with industry peers through events, workshops, courses and webinars. Members also benefit from key advocacy committees, support, exclusive access to and discounts on their insurance and services.INDUSTRY
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ARA announces new partnership to mark World Environment Day The Australian Retailers Association (ARA) has marked World Environment Day by announcing a new partnership with Good360 Australia.
ARA CEO Paul Zahra said, “The theme of this year’s World Environment Day is about protecting and restoring our natural environment, so this is a perfect time to announce our new partnershipwith Good360.
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Buoyant retail trade figures for April with spending up onpre-pandemic levels
The Australian Bureau of Statistics (ABS) has confirmed $31 billion was spent on retail in April 2021 – an increase of 1.1% compared to the previous month and up 25% compared to the same time last year. Australian Retailers Association CEO Paul Zahra said data comparison of two years ago paint a more accurate picture of consumer spendingREAD MORE
Federal support needed with $2B+ in lost retail trade from Viclockdown
The Australian Retailers Association (ARA) has called for the return of a tailored federal support scheme with the extended lockdown in Melbourne set to cost more than $2 billion in lost retail trade. ARA CEO Paul Zahra said given there have been 33 days of state-imposed lockdowns in Australia in the first half of 2021 aloneREAD MORE
ABOUT THE AUSTRALIAN RETAILERS ASSOCIATION ARA is a not for profit and this extends to our pro-bono Council thatgovern our efforts.
ARA members have access to the best retail-focused workplace relations advisory service in the country. Our team’s accessibility is unrivalled – members receive the support they need when they need it. As ARA members experienced in 2020, when a crisis arrives and you need urgent help, the ability to immediately access a large team of industry experts and supporting resources is vital to navigatingthe crisis.
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WHY JOIN THE ARA?
INDUSTRY NEWS AND INSIGHTS The ARA provides members up-to-the-minute updates and advice on important changes that affect retail, along with continuous feeds of breaking news and thought leadership on issues affecting our sector. EMPLOYMENT RELATIONS ADVICE Our industry leading retail-focused experts are on call to provide members with the latest advice on all employment matters. RETAIL WORKSHOPS ANDCOURSES
RETAIL WORKSHOPS ANDCOURSES
ARA’s huge variety of events, workshops, courses and webinars provide opportunities to engage, learn and network with industry peers. Through your membership, you will receive exclusive and discounted education and training opportunities including those offered through our RTO, the ARA Retail Institute.INDUSTRY
AND EVENTS NETWORKING The ARA hosts and facilitates events that connect you with like-minded retailers, industry leaders and change-makers. We provide our members exclusive access to training webinars to support your staff and business, as well as virtual and face-to-face experiences – including executive lunches, briefings, conferences, gala awards, forums, webinars, roundtables, workshops, training and other special events and co-created initiatives.HUMAN
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Your membership includes access to the confidential online ARA Employment Relations Management System (ERMS) – everything you need to make retail HR administration easy and compliance simple. Members receive access to the portal 24|7.BENEFITS
Members and their teams gain access to exclusive communications, free events and world-class training and education to help stay up-to-date with the every changing retail environment. Receive free advice on employment relations, tenancy, training and talent challenges along with a range of benefits and discounts from third-party suppliers. We support members with industry lobbying and advocacy and governmentpolicy advice.
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Do you have the knowledge and confidence to negotiate a retail lease? When negotiating retail rents with landlords, retailers often find themselves on an uneven playing field making it seem near impossible to negotiate effectively. ARA members have access to free initial advice from retail tenancy experts, as well as a range of online resources.LEGAL ASSISTANCE
ARA’s Legal Advisory specialise in all aspects of Business Law for the retail industry. With particular expertise in the categories of Franchising, FMCG, Apparel, and Beauty– our legal assistance team understand retail businesses, both bricks-and-mortar and online. Is a unique insurance offering for retailers across all segments, harnessing the industry experience of ARA and risk management expertise from leading insurance broker, Marsh. Major national, department store, franchise, independent and online members can access consultations to discuss the unique and evolving needs of their business and obtain a no-obligation quote.ARA INSURANCE
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