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CARE
A day in the life of retail, powered by Zipline: 1. After clocking in for the day, Julie opens her Zipline dashboard. In less than a minute, she knows exactly what's on her plate for the busy day ahead: outstanding tasks, top priority messages from HQ, and events happeningtoday. 1.
RETAIL COMMUNICATION SOFTWARE Bring your brand to life in stores with our retail communication software. Streamline communications and task management to align your teams, boost store execution and create a seamless customer journey. “Retail Zipline has made us a more agile business. We can react quicker because we can align the company faster.”. PRICING – RETAIL ZIPLINE Pricing “Zipline offers a great product but even better people; attentive, detail oriented, customer-centric. Really top class.” Chris Bailey Sr. Manager Global Retail Operations Request a DemoJOB OPPORTUNITIES
Company Culture. We value empathy, collaboration, and effectiveness. We strive to build meaningful relationships with our customers and with each other, working and growing together as a team. We like people who show warmth, demonstrate teamwork, and have a 5 STEPS TO BETTER STORE COMMUNICATION (UPDATED FOR 2021CHARTER COMMUNICATIONS STORE LOCATORRADIO COMMUNICATION STORES NEAR ME49ER COMMUNICATIONS STORECOX COMMUNICATIONS STORE NEAR MECQ COMMUNICATIONS STOREBEST CUSTOMER SERVICE RETAIL STORES Fortunately, taking these five steps can help you send clear, actionable messages that make it unscathed from headquarters to the right people on your store teams. 1. Centralize all messaging in one place. Everybody has their favorite way of receiving and sending messages. Some like email, some like texting, some like chatbots, etc. WHY RETAIL TURNOVER RATES ARE SO HIGH AND HOW TO IMPROVE Why Retail Turnover Rates are So High and How to Improve Them. There’s a reason that employee turnover is a crucial metric for organizations to track. It’s costly, disrupts customer experiences, and interrupts productivity. Every employer is concerned with minimizing turnover, but that’s especially true in the retailsector, where
HOW CUSTOMERS INFLUENCE THE PRODUCT DEVELOPMENT PROCESS How Customers Influence the Product Development Process. Developing cutting edge software solutions often feels like a balancing act between driving the industry to change and grow and meeting customers where they are today. At Zipline, we have a strong philosophy around retail communication and want our customers to buy-in to that visionand
WWW.RETAILZIPLINE.COM www.retailzipline.com BEST PRACTICES FOR BOOSTING RETAIL EMPLOYEE ENGAGEMENT A recent article by CEO World reports that 90% of organizations believe employee engagement affects their business’s success. And despite technology’s increasing role in the shopping experience, a survey by PwC highlights that 82% of American consumers say they’re still influenced by the people they interact with in stores. For brick-and-mortar retailers, these stats are telling: With THE IMPORTANCE OF STORE EXECUTION IN LOSS PREVENTIONEXAMPLE OF LOSS PREVENTIONJOURNAL OF LOSS PREVENTIONLOSS PREVENTION POLICYLOSS PREVENTION RETAILLOSS PREVENTION SERVICESLOSS PREVENTION TRAINING The Importance of Store Execution in Loss Prevention. While cybersecurity threats tend to grab the headlines, good, old-fashioned loss prevention still plays a critical role in retail. That’s because lost inventory (also called shrink or shrinkage) can take a big bite out of a retailer’s bottom line: about $100 billion peryear on a global
RETAIL ZIPLINEOVERVIEWRESOURCE LIBRARYSURVEYSGROUPSPRICINGCUSTOMERCARE
A day in the life of retail, powered by Zipline: 1. After clocking in for the day, Julie opens her Zipline dashboard. In less than a minute, she knows exactly what's on her plate for the busy day ahead: outstanding tasks, top priority messages from HQ, and events happeningtoday. 1.
RETAIL COMMUNICATION SOFTWARE Bring your brand to life in stores with our retail communication software. Streamline communications and task management to align your teams, boost store execution and create a seamless customer journey. “Retail Zipline has made us a more agile business. We can react quicker because we can align the company faster.”. PRICING – RETAIL ZIPLINE Pricing “Zipline offers a great product but even better people; attentive, detail oriented, customer-centric. Really top class.” Chris Bailey Sr. Manager Global Retail Operations Request a DemoJOB OPPORTUNITIES
Company Culture. We value empathy, collaboration, and effectiveness. We strive to build meaningful relationships with our customers and with each other, working and growing together as a team. We like people who show warmth, demonstrate teamwork, and have a 5 STEPS TO BETTER STORE COMMUNICATION (UPDATED FOR 2021CHARTER COMMUNICATIONS STORE LOCATORRADIO COMMUNICATION STORES NEAR ME49ER COMMUNICATIONS STORECOX COMMUNICATIONS STORE NEAR MECQ COMMUNICATIONS STOREBEST CUSTOMER SERVICE RETAIL STORES Fortunately, taking these five steps can help you send clear, actionable messages that make it unscathed from headquarters to the right people on your store teams. 1. Centralize all messaging in one place. Everybody has their favorite way of receiving and sending messages. Some like email, some like texting, some like chatbots, etc. WHY RETAIL TURNOVER RATES ARE SO HIGH AND HOW TO IMPROVE Why Retail Turnover Rates are So High and How to Improve Them. There’s a reason that employee turnover is a crucial metric for organizations to track. It’s costly, disrupts customer experiences, and interrupts productivity. Every employer is concerned with minimizing turnover, but that’s especially true in the retailsector, where
HOW CUSTOMERS INFLUENCE THE PRODUCT DEVELOPMENT PROCESS How Customers Influence the Product Development Process. Developing cutting edge software solutions often feels like a balancing act between driving the industry to change and grow and meeting customers where they are today. At Zipline, we have a strong philosophy around retail communication and want our customers to buy-in to that visionand
WWW.RETAILZIPLINE.COM www.retailzipline.com BEST PRACTICES FOR BOOSTING RETAIL EMPLOYEE ENGAGEMENT A recent article by CEO World reports that 90% of organizations believe employee engagement affects their business’s success. And despite technology’s increasing role in the shopping experience, a survey by PwC highlights that 82% of American consumers say they’re still influenced by the people they interact with in stores. For brick-and-mortar retailers, these stats are telling: With THE IMPORTANCE OF STORE EXECUTION IN LOSS PREVENTIONEXAMPLE OF LOSS PREVENTIONJOURNAL OF LOSS PREVENTIONLOSS PREVENTION POLICYLOSS PREVENTION RETAILLOSS PREVENTION SERVICESLOSS PREVENTION TRAINING The Importance of Store Execution in Loss Prevention. While cybersecurity threats tend to grab the headlines, good, old-fashioned loss prevention still plays a critical role in retail. That’s because lost inventory (also called shrink or shrinkage) can take a big bite out of a retailer’s bottom line: about $100 billion peryear on a global
RETAIL COMMUNICATION SOFTWARE Bring your brand to life in stores with our retail communication software. Streamline communications and task management to align your teams, boost store execution and create a seamless customer journey. “Retail Zipline has made us a more agile business. We can react quicker because we can align the company faster.”. PRESS – RETAIL ZIPLINE March 12, 2021. Retail Zipline, the operations platform that powers retail’s most complex work, today announced its Great Place to Work® Certification. Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue and increased innovation. WEBINARS – RETAIL ZIPLINE A conversation between Zipline founder & CEO, Melissa Wong and Kacie Ulsh from maurices. Kacie Ulsh from maurices shares how they faced down COVID ( (and won)) with the help of Retail Zipline, bringing back over 90% of their furloughed workforce. Zipline allowed furloughed field employees – 8000 strong – to stay on top of news aboutopenings.
IMPROVE YOUR BUSINESS WITH RETAIL INDUSTRY SOFTWARE In March 2020, the Hy-Vee team made the decision to partner with Zipline. Days later, non-essential retail businesses began closing due to Covid-19 and essential businesses were flooded with customers looking to stock up on supplies. Learn how Hy-Vee was able to launch Zipline to its 80,000 employees in just two weeks. Download the CaseStudy.
EMPLOYEE ENGAGEMENT SURVEY SOFTWARE Get the answers your business needs, in real time. Simplify your employee engagement surveys, consolidate store photos, and close the feedback loop with Zipline Surveys. Request a Demo. “Zipline helps us get the right communication to the right person RETAIL COMMUNICATIONS TOOL Collaboration tools like Microsoft Teams, iMessage, WhatsApp, and Facebook Groups aren’t made for the day-to-day realities of running a retail business. They’re also not enterprise-grade. Zipline’s Groups lets your teams interact the way they want to, without the legal risks of unsanctioned tools, obscene content, and ex-employees. 5 STEPS TO BETTER STORE COMMUNICATION (UPDATED FOR 2021 The internet is rife with apocalyptic predictions — probably because they generate so much traffic. But many of them never materialize, including all of the doom-and-gloom predictions about the looming “Retail Apocalypse.”Despite the convenience of online shopping, 61% of consumers still prefer to shop with a brand that has brick-and-mortar stores than with brands that are online-only. REQUEST A STORE MANAGEMENT SOFTWARE DEMO Schedule a demo today! Hello! Ready to learn more about Zipline? We’ve made our solution easy to implement, fun to use, and useful for stores and HQ alike. We’d love to give you a deeper look. Please tell us a little more about who you are, and we’ll get in touch to start a proper conversation. HOW MAURICES FACED DOWN COVID-19 AND WON How Maurices Faced Down Covid-19 and Won. No retailer was prepared for Covid-19. But, some were able to navigate the uncharted waters better than others. A great example is maurices, an American women’s clothing retail chain with more than 900 stores based in Duluth, Minnesota. Although the pandemic challenged the team operationally,they
WWW.RETAILZIPLINE.COM www.retailzipline.com This website uses cookies to pre-fill forms and make sure you see relevant product information. Learn moreGot it!
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RETAIL SALES EXECUTION STUDY RESULTS At the end of 2020, we partnered with Coyle Hospitality and sent secret shoppers into 100 brands’ stores to see whether health and safety was sidelining execution.See the Results!
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GREAT CUSTOMER EXPERIENCES START WITH GREAT COMMUNICATION ZIPLINE TRANSFORMS THE WAY YOUR FRONTLINE EMPLOYEES OPERATE, EXECUTE,AND ENGAGE.
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Loved by companies who believe in the power of the store experience: A DAY IN THE LIFE OF RETAIL, POWERED BY ZIPLINE:*
1
After clocking in for the day, Julie opens her Zipline dashboard. In less than a minute, she knows exactly what's on her plate for the busy day ahead: outstanding tasks, top priority messages from HQ, and events happening today.*
1
After clocking in for the day, Julie opens her Zipline dashboard. In less than a minute, she knows exactly what’s on her plate for the busy day ahead: outstanding tasks, top priority messages from HQ, and events happening today.*
2
With a few clicks, Julie shares A MESSAGE ABOUT A PRODUCT LAUNCH with Brian. He's able to scan through the message (and watch a quick video) all from his handheld device, then takes a quick survey to test his knowledge. His results roll up to his District Manager immediatelyupon completion.
*
3
Julie joins Brian on the salesfloor and walks him through today's tasks on the day sheet. She's able to delegate outstanding items in less than two minutes, and Brian has all the information he needs to move the business forward today.*
4
Nick, a District Manager, is on his way to Julie's store for a visit. While on the road, he gets reporting updates in real-time and can see how her team is tracking on recent tasks. He sees they're overdue for a store audit, and sends Julie a quick message to prepare.*
5
Meanwhile, at Headquarters, Rowena finalizes new communications and schedules them to go out over the next two weeks. Thanks to Zipline's auto-magical publishing interface, what used to take her multiple hours now takes as little as one click.__ __ __ __ __
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FOR RETAIL, BY RETAIL "I had to leave retail to help save it." Read our Co-founder & CEO's story. "ZIPLINE ALLOWED US TO TAKE COMMUNICATIONS OUT OF EMAIL, WHERE THEY FREQUENTLY GOT LOST, AND PLACE THEM IN A WELL ORGANIZED, INTUITIVE ANDFLEXIBLE TOOL.”
Scott Thomas Manager | Store Communications | "THE UX IS SO FRIENDLY FOR HOME OFFICE AND FIELD TEAMS. WE'VE CUT CLICKS AND HAVE SIMPLIFIED THE WAY WE COMMUNICATE WITH STORES." Corey Boyea Director | Store Operations | "I CANNOT PUT INTO WORDS HOW MUCH THE STORE TEAMS AND OUR STORE OPS TEAM LOVES ZIPLINE. IT'S MADE A MASSIVE IMPACT." Kristy Ribble Director | Store Operations |❮
❯
THE ZIPLINE SOLUTION:
Messages and Tasks
Resource Library
Surveys
Groups
Assessments
MESSAGES AND TASKS
Our flagship product that started it all. Your store's go-to platform for need-to-know information and need-to-do tasks.Learn More
RESOURCE LIBRARY
A brandable home for live-long documents, videos, training modules, and more (with search that actually works) entire organization with minimal effort at HQ and maximum execution in the field.Learn More
SURVEYS
An internal survey tool that can flex with your org chart. Collecting information has never been easier.Learn More
GROUPS
A trusted place for dialogue, discussion, and debate (all tracked and moderated, of course).Learn More
ASSESSMENTS
An audit platform built from the ground-up with retailers’ needs in mind. Powerfully simple, with no training required.Learn More
LATEST RESOURCES
Stay up-to-date on the latest retail advice, trends, and software solutions for retail communications.INDUSTRY TRENDS
WHERE WORKFORCE MANAGEMENT SOLUTIONS COME UP SHORT Store teams always have more to do than they have time to do it. That’s why industry leaders are shaping the future by reimagining retail solutions to solve store execution challenges.Read More
INDUSTRY TRENDS
RETAIL SALES EXECUTION STUDY RESULTS At the end of 2020, we partnered with Coyle Hospitality, a market leader in implementing programs for customer experience, quality benchmarking, brand compliance and market research, to study the effects of the pandemic on sales execution.Read More
INDUSTRY TRENDS
HOW CUSTOMERS INFLUENCE THE PRODUCT DEVELOPMENT PROCESS At Zipline, we have a strong philosophy around retail communication and want our customers to buy-in to that vision and trust in our method of driving store execution, compliance, and happier employees.Read More
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Zipline helps retailers coordinate their brick-and-mortar stores by streamlining communications between HQ and the field. By easily centralizing and personalizing messages, retailers boost accountability and employee engagement. Copyright. All rights reserved REQUEST A DEMO LOGIN* Home
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