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PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor.ANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
LARRY BINGAMAN
Larry L. Bingaman. President & Chief Executive Officer. Since taking the helm in 2009, Larry L. Bingaman has led the RWA through many financial and operational successes, including the development of the company’s first integrated five-year strategic plan, the achievement of the highest bond rating in the RWA’s history and establishment ofPREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
BETH F. NESTERIAK
Beth F. Nesteriak. Executive Vice President and Chief Operating Officer. Beth Nesteriak oversees the management across all utility operations, including distribution and field operations, field service, water quality, water treatment, laboratory services, engineering, environmental services, and non-core business strategy. She previously served REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor.ANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
LARRY BINGAMAN
Larry L. Bingaman. President & Chief Executive Officer. Since taking the helm in 2009, Larry L. Bingaman has led the RWA through many financial and operational successes, including the development of the company’s first integrated five-year strategic plan, the achievement of the highest bond rating in the RWA’s history and establishment ofPREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
BETH F. NESTERIAK
Beth F. Nesteriak. Executive Vice President and Chief Operating Officer. Beth Nesteriak oversees the management across all utility operations, including distribution and field operations, field service, water quality, water treatment, laboratory services, engineering, environmental services, and non-core business strategy. She previously served RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com.ANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
WORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
RATES & REGULATIONS
Rates & Regulations. Our rates reflect the cost and maintenance of the infrastructure and treatment of the water we provide to our customers. Much of the water infrastructure we rely on today was installed after World War II, although some pipes in the ground date back to the late 1800s. The distribution system is a network of these pipes asECONOMIC GROWTH
Economic Growth. Our strategic plan includes an economic development program that promotes regional growth, major investments in water infrastructure and enhanced public health and safety. We are fortunate to have an abundant water source, excess capacity and the infrastructure in place to reliably deliver all the high-quality wateryour
REGIONAL WATER AUTHORITY BOARD Regional Water Authority Board. Representative Policy Board. The Regional Water Authority Board is a five-person board that functions as a board of directors. It is one of the two boards that govern our company, and it oversees the adoption of annual operating andLEADERSHIP TEAM
Leadership Team. Regional Water Authority Board. Representative Policy Board. Meet the executive leadership team ensuring that the RWA fulfills its mission to provide customers with high-quality water and services at a reasonable cost while promoting the preservation of watershed land and aquifers. COMMON CAUSES OF HIGHER-THAN-NORMAL BILLS An unusually high water bill is typically caused by a change in water use or a leak. Some common causes of high water bills include: A leaking toilet, or a toilet that continues to run after being flushed. A dripping faucet; a faucet drip can waste 20 gallons or more a day. REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com. RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.WORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
ECONOMIC GROWTH
Economic Growth. Our strategic plan includes an economic development program that promotes regional growth, major investments in water infrastructure and enhanced public health and safety. We are fortunate to have an abundant water source, excess capacity and the infrastructure in place to reliably deliver all the high-quality wateryour
PFAS FREQUENTLY ASKED QUESTIONS PFAS compounds are removed from the body very slowly, which can cause them to build up over time. Initial research suggests that exposure to elevated levels of some types of PFAS may be linked to health problems. Tests on animals have shown PFOS, PFOA and other related PFAS compounds to have impacts on the liver, immune system and onfetal
REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com. RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.WORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
ECONOMIC GROWTH
Economic Growth. Our strategic plan includes an economic development program that promotes regional growth, major investments in water infrastructure and enhanced public health and safety. We are fortunate to have an abundant water source, excess capacity and the infrastructure in place to reliably deliver all the high-quality wateryour
PFAS FREQUENTLY ASKED QUESTIONS PFAS compounds are removed from the body very slowly, which can cause them to build up over time. Initial research suggests that exposure to elevated levels of some types of PFAS may be linked to health problems. Tests on animals have shown PFOS, PFOA and other related PFAS compounds to have impacts on the liver, immune system and onfetal
RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
MONTHLY BILLING
Monthly Billing. In early 2022, the RWA will convert our water service billing to a monthly schedule. Currently, you receive your water bill once every quarter. Monthly billing will give you more predictability in your budget and opportunities to conserve water. It will also align with the schedule of most other utility bills that you alreadyWORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
OUR WATER SOURCES
If you have any questions about deer hunting on RWA property, contact Nicole Smith at nsmith@rwater.com or by phone at 203-980-0665. We also look at existing land uses in towns and scrutinize proposed developments on public water supply watersheds and aquifer lands. All applicants before a municipal Planning and Zoning Commission, InlandANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
RATES & REGULATIONS
Rates & Regulations. Our rates reflect the cost and maintenance of the infrastructure and treatment of the water we provide to our customers. Much of the water infrastructure we rely on today was installed after World War II, although some pipes in the ground date back to the late 1800s. The distribution system is a network of these pipes asDISCOLORED WATER
If the cold water remains discolored, please contact the RWA at 203-562-4020 or email ask.info@rwater.com so a crew can be dispatched to find the cause of the discolored water. Even if you are in an apartment or don’t pay your water bill directly, it’s important to notify us of any potential problem. PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
PREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
BETH F. NESTERIAK
Beth F. Nesteriak. Executive Vice President and Chief Operating Officer. Beth Nesteriak oversees the management across all utility operations, including distribution and field operations, field service, water quality, water treatment, laboratory services, engineering, environmental services, and non-core business strategy. She previously served REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com.PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
ECONOMIC GROWTH
Economic Growth. Our strategic plan includes an economic development program that promotes regional growth, major investments in water infrastructure and enhanced public health and safety. We are fortunate to have an abundant water source, excess capacity and the infrastructure in place to reliably deliver all the high-quality wateryour
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
PFAS FREQUENTLY ASKED QUESTIONS PFAS compounds are removed from the body very slowly, which can cause them to build up over time. Initial research suggests that exposure to elevated levels of some types of PFAS may be linked to health problems. Tests on animals have shown PFOS, PFOA and other related PFAS compounds to have impacts on the liver, immune system and onfetal
REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com.PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
ECONOMIC GROWTH
Economic Growth. Our strategic plan includes an economic development program that promotes regional growth, major investments in water infrastructure and enhanced public health and safety. We are fortunate to have an abundant water source, excess capacity and the infrastructure in place to reliably deliver all the high-quality wateryour
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
PFAS FREQUENTLY ASKED QUESTIONS PFAS compounds are removed from the body very slowly, which can cause them to build up over time. Initial research suggests that exposure to elevated levels of some types of PFAS may be linked to health problems. Tests on animals have shown PFOS, PFOA and other related PFAS compounds to have impacts on the liver, immune system and onfetal
RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
MONTHLY BILLING
Monthly Billing. In early 2022, the RWA will convert our water service billing to a monthly schedule. Currently, you receive your water bill once every quarter. Monthly billing will give you more predictability in your budget and opportunities to conserve water. It will also align with the schedule of most other utility bills that you alreadyOUR WATER SOURCES
If you have any questions about deer hunting on RWA property, contact Nicole Smith at nsmith@rwater.com or by phone at 203-980-0665. We also look at existing land uses in towns and scrutinize proposed developments on public water supply watersheds and aquifer lands. All applicants before a municipal Planning and Zoning Commission, InlandANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
WATER QUALITY REPORTS Water Quality Reports. RWA publishes consumer confidence water quality reports each year as a requirement under the Safe Drinking Water Act. These reports provide information about where your water comes from, how it is treated, tests that are performed, information on fluoride and quality evaluation. 2020 Consumers’ Annual Report on WaterWORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
RATES & REGULATIONS
Rates & Regulations. Our rates reflect the cost and maintenance of the infrastructure and treatment of the water we provide to our customers. Much of the water infrastructure we rely on today was installed after World War II, although some pipes in the ground date back to the late 1800s. The distribution system is a network of these pipes as PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
DISCOLORED WATER
If the cold water remains discolored, please contact the RWA at 203-562-4020 or email ask.info@rwater.com so a crew can be dispatched to find the cause of the discolored water. Even if you are in an apartment or don’t pay your water bill directly, it’s important to notify us of any potential problem.PREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com.PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.ANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
WORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
PREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com.PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.ANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
WORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
PREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
WATER QUALITY REPORTS Water Quality Reports. RWA publishes consumer confidence water quality reports each year as a requirement under the Safe Drinking Water Act. These reports provide information about where your water comes from, how it is treated, tests that are performed, information on fluoride and quality evaluation. 2020 Consumers’ Annual Report on WaterWORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
RATES & REGULATIONS
Rates & Regulations. Our rates reflect the cost and maintenance of the infrastructure and treatment of the water we provide to our customers. Much of the water infrastructure we rely on today was installed after World War II, although some pipes in the ground date back to the late 1800s. The distribution system is a network of these pipes as PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
TAPPING THE POSSIBILITIES Tapping the Possibilities. At the Regional Water Authority (RWA), our purpose is to make life better for people by delivering water for life. Our employees and board members take this responsibility to the region very seriously. Water is a key element of a prosperous, healthycommunity.
DISCOLORED WATER
If the cold water remains discolored, please contact the RWA at 203-562-4020 or email ask.info@rwater.com so a crew can be dispatched to find the cause of the discolored water. Even if you are in an apartment or don’t pay your water bill directly, it’s important to notify us of any potential problem. REGIONAL WATER AUTHORITY BOARD Regional Water Authority Board. Representative Policy Board. The Regional Water Authority Board is a five-person board that functions as a board of directors. It is one of the two boards that govern our company, and it oversees the adoption of annual operating andLEADERSHIP TEAM
Leadership Team. Regional Water Authority Board. Representative Policy Board. Meet the executive leadership team ensuring that the RWA fulfills its mission to provide customers with high-quality water and services at a reasonable cost while promoting the preservation of watershed land and aquifers. REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com.PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.ANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
WORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
PREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
REGIONAL WATER AUTHORITYABOUT USCUSTOMER CAREWATER QUALITYOUR PROJECTSSECOND LINKSTART OR STOP SERVICE The Regional Water Authority is a nonprofit corporation that provides about 45 million gallons a day of water and related services to almost 430,000 consumers in south central Connecticut.PAYMENT & BILLING
Pay by Phone. Many area banks offer a pay-by-phone option for bills, including your water bill. Check with your financial institution for pay-by-phone details. For your convenience, we can process credit, debit and checking/savings payments. To make a payment on youraccount,
CONTACT US | REGIONAL WATER AUTHORITY CONTACT US. CALL 203-562-4020. 24/7 for emergencies with. your water service. For non-emergencies. call Monday-Friday 8AM - 5PM. Email: ask.info@rwater.com.PIPESAFE PROGRAMS
The PipeSafe Process in 3 Easy Steps. Enroll for low-cost protection from water, sewer/septic line and plumbing repairs. Call us 24/7 if something happens to your water, sewer/septic line – even if it’s at 3 a.m. Relax because you are covered for repair costs and finding a qualified contractor. HAZWASTE CENTRAL: YOUR QUESTIONS ANSWERED HazWaste Helper Warning Label Activity. Follow along with these instructions. Download your own HazWaste warning labels here. YouTube. Regional Water Authority. 54 subscribers. Subscribe. HazWaste Helper Warning Label Activity. Info.ANNUAL REPORTS
Annual Reports. Explore our corporate annual reports to learn more about our forward-focused journey to transform from a traditional water utility into a 21st-century environmental services company, never wavering in our commitment to manage the complex water system entrusted to us. Annual Report Fiscal Year 2020. Annual Report FiscalYear 2019.
WORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
PREMJITH SINGH
Premjith Singh. Vice President of Customer Service & Chief Information and Digital Officer. Premjith (Prem) Singh leads the RWA’s technology and digital roadmap, and oversees the Customer Service function and the development of innovative solutions to improve the customer experience. He also leads operational technology areas suchas Critical
RESIDENTIAL WATER ASSISTANCE PROGRAM For disadvantaged customers who need assistance, the RWA’s Residential Water Assistance Program can help. In recognition of the unique challenges facing many people as a result of the COVID-19 pandemic, the RWA is temporarily making this program available to more residential customers. In addition, we are provisionally expanding theprogram
WATER QUALITY REPORTS Water Quality Reports. RWA publishes consumer confidence water quality reports each year as a requirement under the Safe Drinking Water Act. These reports provide information about where your water comes from, how it is treated, tests that are performed, information on fluoride and quality evaluation. 2020 Consumers’ Annual Report on WaterWORK WITH US
Work With Us. At the RWA, you have more than a job. You have a purpose. We are a mission-driven, conscious, nonprofit utility with a common purpose to make life better for people by delivering water for life. Our commitment to delivering clean, safe, reliable and affordable water and other services every day to our almost 430,000customers is
PROCUREMENT E-BID
Procurement e-Bid. The RWA is committed to obtaining goods and services from diverse suppliers, while ensuring a transparent, fair, ethical and timely procurement process. We employ best business practices and strive to build our supplier base by contracting with State of Connecticut certified firms. In addition, we strategicallysource
RATES & REGULATIONS
Rates & Regulations. Our rates reflect the cost and maintenance of the infrastructure and treatment of the water we provide to our customers. Much of the water infrastructure we rely on today was installed after World War II, although some pipes in the ground date back to the late 1800s. The distribution system is a network of these pipes as PUBLIC UTILITY MANAGEMENT DEGREE PROGRAMS The Public Utility Management Degree Programs are designed to align with career tracks in water, wastewater, gas and electric utility management. Coursework and internships will enable students to gain theoretical and practical hands-on knowledge important for working in public utilities. Successful graduates of the Associate in Scienceprogram
TAPPING THE POSSIBILITIES Tapping the Possibilities. At the Regional Water Authority (RWA), our purpose is to make life better for people by delivering water for life. Our employees and board members take this responsibility to the region very seriously. Water is a key element of a prosperous, healthycommunity.
DISCOLORED WATER
If the cold water remains discolored, please contact the RWA at 203-562-4020 or email ask.info@rwater.com so a crew can be dispatched to find the cause of the discolored water. Even if you are in an apartment or don’t pay your water bill directly, it’s important to notify us of any potential problem. REGIONAL WATER AUTHORITY BOARD Regional Water Authority Board. Representative Policy Board. The Regional Water Authority Board is a five-person board that functions as a board of directors. It is one of the two boards that govern our company, and it oversees the adoption of annual operating andLEADERSHIP TEAM
Leadership Team. Regional Water Authority Board. Representative Policy Board. Meet the executive leadership team ensuring that the RWA fulfills its mission to provide customers with high-quality water and services at a reasonable cost while promoting the preservation of watershed land and aquifers.×
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New RWA Bill Design
The RWA redesigned our bills to have a modern appearance that is easy to understand. In addition to the information you are used to seeing, the new bills include a chart showing your water consumption history, helping you understand the patterns of your water use and identify conservation opportunities. To see an example of the new bill design and how it compares to our previous bill, click here. If you have
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Our PipeSafe Programs provide peace of mind from unexpected repair costs associated with leaks, breaks and blockages with water, sewer/septic lines on your property and in-home plumbing. Explore MoreRECREATION
Nature’s wonderland is waiting to be discovered on RWA watershed lands. You can jog, hike, bike, cross-country ski, and stream and lake fish. All it takes is an affordable Recreation Permit. Explore MoreHAZWASTE
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