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download your bills
MAKE A PAYMENT
Pay by Direct Debit. Lots of our customers find Direct Debit the easiest way to pay as it gives them control over their finances, with a choice of payment dates and instalments spread across the year. MY ACCOUNT | SOUTH EAST WATER South East Water My AccountMY WATER SUPPLY
Call / Email us; Request a callback; There's something wrong with my water; Report a leak / hazard; Help for priority customers; Bogus callers and online scams HELP FOR PRIORITY CUSTOMERS By registering for our Priority Services, you can: Receive prior warning of planned work which may interrupt your water supply Receive priority treatment should your water supply be interrupted (we aim to arrange an alternative source as quickly as possible, and will often hand-deliver bottled drinking water to our customers with mobilityissues)
APPLY FOR A NEW CONNECTION Call / Email us; Request a callback; There's something wrong with my water; Report a leak / hazard; Help for priority customers; Bogus callers and online scams HELP PAYING YOUR BILL Talking about money can be tough. But, if you're struggling to pay your bill, we have a range of schemes to help. If you've been affected by COVID-19 and are struggling to pay, please don't worry. APPLY FOR OUR PRIORITY SERVICES REGISTER Please tell us a few details about you or your loved one so we know how to help. Don't worry, we'll only use your information for the purposes of this register and will never share your personal information without asking you first. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry.. So we can try to put it right, please call us on 0333 000 0001.We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
Pay by Direct Debit. Lots of our customers find Direct Debit the easiest way to pay as it gives them control over their finances, with a choice of payment dates and instalments spread across the year. MY ACCOUNT | SOUTH EAST WATER South East Water My AccountMY WATER SUPPLY
Call / Email us; Request a callback; There's something wrong with my water; Report a leak / hazard; Help for priority customers; Bogus callers and online scams HELP FOR PRIORITY CUSTOMERS By registering for our Priority Services, you can: Receive prior warning of planned work which may interrupt your water supply Receive priority treatment should your water supply be interrupted (we aim to arrange an alternative source as quickly as possible, and will often hand-deliver bottled drinking water to our customers with mobilityissues)
APPLY FOR A NEW CONNECTION Call / Email us; Request a callback; There's something wrong with my water; Report a leak / hazard; Help for priority customers; Bogus callers and online scams HELP PAYING YOUR BILL Talking about money can be tough. But, if you're struggling to pay your bill, we have a range of schemes to help. If you've been affected by COVID-19 and are struggling to pay, please don't worry. APPLY FOR OUR PRIORITY SERVICES REGISTER Please tell us a few details about you or your loved one so we know how to help. Don't worry, we'll only use your information for the purposes of this register and will never share your personal information without asking you first. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry.. So we can try to put it right, please call us on 0333 000 0001.We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry.. So we can try to put it right, please call us on 0333 000 0001.We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm.CALL / EMAIL US
Exceptional customer service is at the heart of our mission to be the water company people want to be supplied by and want to work for. REPORT A LEAK / HAZARD Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. TELL US ABOUT A BEREAVEMENT We’re really sorry about your loss. We know that dealing with the death of a family member or friend can be very distressing. To notify us of a bereavement, please enter your details using the form below. SOUTH EAST WATER PAY YOUR BILL ONLINE Pay your bill online. Please enter your payment details below. Don’t worry, your personal information is completely safe with us. I'VE GOT NO WATER / LOW PRESSURE Please make the following checks before giving us a call: #1 – Check our live 'In your area' map. Pop your postcode into our live map (updated by us round the clock) to see if there are any known incidents in your area affecting your water supply. You can even use this to get free updates on supply interruptions via text and email, so you're always in the know. PROTECTING YOUR WATER QUALITY Cleaning our water mains. To make sure your water is of a consistently high quality, it's essential we carry out maintenance to our vast network of underground pipes. WWW.SOUTHEASTWATER.CO.UK Object Moved This document may be found here REGISTER FOR PRIORITY SERVICES Customers of a water company who have specific medical conditions, restricted mobility or who are in financial difficulties can get free extra help this winter. REPORT A LEAK / HAZARD Thanks for taking the time to contact us. We really appreciate it. If you spot a leak or a hazard, please use our interactive map: Launchinteractive map
SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My Account CAREERS | SOUTH EAST WATER Our aim is to be the water company people want to be supplied by and want to work for. To search for and apply for jobs, please visit our dedicated careers website below. You can also find out what it's like to work for us and the staff benefits we offer here. Go to our jobssite.
SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below. HELP FOR PRIORITY CUSTOMERS If you would like to register for Priority Services, please fill in our secure online form below or call our dedicated Customer Care Team on 0333 000 2468. We're here to help Monday to Friday between 8am - 7pm. Even if you don't need these services yourself, you may have a family member, friend or neighbour who might benefit from a littleextra
SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). To claim a rebate please complete our online form below. We may ask for evidence that the soakaway is in situ. Please note, this form is for Southern Water customers only. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
TELL US ABOUT A BEREAVEMENT Tell us about a bereavement. We’re really sorry about your loss. We know that dealing with the death of a family member or friend can be very distressing. To notify us of a bereavement, please enter your details using the form below. Once you've entered your details, we'll take care of the rest. SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My Account CAREERS | SOUTH EAST WATER Our aim is to be the water company people want to be supplied by and want to work for. To search for and apply for jobs, please visit our dedicated careers website below. You can also find out what it's like to work for us and the staff benefits we offer here. Go to our jobssite.
SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below. HELP FOR PRIORITY CUSTOMERS If you would like to register for Priority Services, please fill in our secure online form below or call our dedicated Customer Care Team on 0333 000 2468. We're here to help Monday to Friday between 8am - 7pm. Even if you don't need these services yourself, you may have a family member, friend or neighbour who might benefit from a littleextra
SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). To claim a rebate please complete our online form below. We may ask for evidence that the soakaway is in situ. Please note, this form is for Southern Water customers only. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
TELL US ABOUT A BEREAVEMENT Tell us about a bereavement. We’re really sorry about your loss. We know that dealing with the death of a family member or friend can be very distressing. To notify us of a bereavement, please enter your details using the form below. Once you've entered your details, we'll take care of the rest. SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). To claim a rebate please complete our online form below. We may ask for evidence that the soakaway is in situ. Please note, this form is for Southern Water customers only.WATER QUALITY
Good to know. 521 million litres of water a day – that’s how much water we supply to around 2.2 million people. 83 water treatment works – that’s how we ensure our water is of the highest quality. 500,000 water quality tests each year - that’s how we ensure your water meets the highest standards. 9,000 miles of water mains – that HELP PAYING YOUR BILL Get in touch. A specially trained member of our Customer Care team is waiting to offer confidential advice and support so call today on 0333 000 2468 (Monday to Friday between 8am - 7pm) You can also send us a private message on Facebook. APPLY FOR A NEW CONNECTION To apply for a new connection, please go to our dedicated wholesale website. Apply for a new connection. APPLY FOR OUR PRIORITY SERVICES REGISTER Apply for our Priority Services Register. Account number (eight numbers plus the check digit) *. Your full name *. House name/number: *. First line of your address *. Postcode *. Email address *. Contact phone number *. Your date of birth *.HELPING HAND SCHEME
Contact details. Phone number *. Email address *. Why do you want help with your water debt? Please tell us why you have not been able to pay your water and/or wastewater bills. Expenditure (please specify if weekly or monthly) Mortgage / Rent. Second mortgage / Secured loan. Ground rent / Service charges. SOUTH EAST WATER PAY YOUR BILL ONLINE South East Water Pay Your Bill Online. NavIcon_Wholesale_04e58676-f96e-40c6-a676-1bf91ed36fdf. Wholesale. TELL US ABOUT A BEREAVEMENT Tell us about a bereavement. We’re really sorry about your loss. We know that dealing with the death of a family member or friend can be very distressing. To notify us of a bereavement, please enter your details using the form below. Once you've entered your details, we'll take care of the rest. WATER HARDNESS CHECKER Check your water quality / hardness. Most of the water we supply in Southern England comes from underground chalk aquifers, so the water is hard. To get a detailed water quality report or find out the hardness of your water (handy for things like configuring your washing machine and dishwasher), please sign into your online account below or WATERSURE APPLICATION FORM WaterSure Application Form south east water WaterSure can help by putting a cap on your metered water charges if you meet the followingconditions:
SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
Pay by Direct Debit. Lots of our customers find Direct Debit the easiest way to pay as it gives them control over their finances, with a choice of payment dates and instalments spread across the year. MY ACCOUNT | SOUTH EAST WATER South East Water My Account SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry.. So we can try to put it right, please call us on 0333 000 0001.We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. HELP FOR PRIORITY CUSTOMERS By registering for our Priority Services, you can: Receive prior warning of planned work which may interrupt your water supply Receive priority treatment should your water supply be interrupted (we aim to arrange an alternative source as quickly as possible, and will often hand-deliver bottled drinking water to our customers with mobilityissues)
APPLY FOR A NEW CONNECTION Call / Email us; Request a callback; There's something wrong with my water; Report a leak / hazard; Help for priority customers; Bogus callers and online scams SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). REPORT A LEAK / HAZARD Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. WATER HARDNESS CHECKER Find your water hardness levels using our checker. Set your dishwasher, coffee and washing machines with the correct hardness settings for your area. SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
Pay by Direct Debit. Lots of our customers find Direct Debit the easiest way to pay as it gives them control over their finances, with a choice of payment dates and instalments spread across the year. MY ACCOUNT | SOUTH EAST WATER South East Water My Account SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry.. So we can try to put it right, please call us on 0333 000 0001.We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. HELP FOR PRIORITY CUSTOMERS By registering for our Priority Services, you can: Receive prior warning of planned work which may interrupt your water supply Receive priority treatment should your water supply be interrupted (we aim to arrange an alternative source as quickly as possible, and will often hand-deliver bottled drinking water to our customers with mobilityissues)
APPLY FOR A NEW CONNECTION Call / Email us; Request a callback; There's something wrong with my water; Report a leak / hazard; Help for priority customers; Bogus callers and online scams SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). REPORT A LEAK / HAZARD Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. WATER HARDNESS CHECKER Find your water hardness levels using our checker. Set your dishwasher, coffee and washing machines with the correct hardness settings for your area. APPLY FOR A NEW CONNECTION Call / Email us; Request a callback; There's something wrong with my water; Report a leak / hazard; Help for priority customers; Bogus callers and online scams SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). HELP PAYING YOUR BILL Talking about money can be tough. But, if you're struggling to pay your bill, we have a range of schemes to help. If you've been affected by COVID-19 and are struggling to pay, please don't worry. APPLY FOR OUR PRIORITY SERVICES REGISTER Please tell us a few details about you or your loved one so we know how to help. Don't worry, we'll only use your information for the purposes of this register and will never share your personal information without asking you first.WATER QUALITY
Screening. Water passes through fine screens, removing larger material such as sticks and weeds. Aeration. This process removes compounds such as hydrogen sulphide and carbon dioxide, and oxidises dissolvedmetals.
SOUTH EAST WATER PAY YOUR BILL ONLINE Pay your bill online. Please enter your payment details below. Don’t worry, your personal information is completely safe with us. MOVING HOME CHECKLIST 3. Plan for the worst. Register your postcode on our live map to get free alerts on supply interruptions via text or email. Don't worry, we'll never share your details or hassle you with anything other than updates on your water supply. Register for live updates TELL US ABOUT A BEREAVEMENT We’re really sorry about your loss. We know that dealing with the death of a family member or friend can be very distressing. To notify us of a bereavement, please enter your details using the form below. PROTECTING YOUR WATER QUALITY Cleaning our water mains. To make sure your water is of a consistently high quality, it's essential we carry out maintenance to our vast network of underground pipes.DEVELOPER SERVICES
Whether you're building a large development or renovating a property, we've got the know h 2 ow to guide you through the process and help you on your journey.. Everything you need to know is set out below, but if you still need more information don't hesitate to email developer.services@southeastwater.co.uk or give us a call on 0333 000 0060 (lines are open Monday to Friday, 8am to 4pm). SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My Account MY ACCOUNT DIRECT DEBIT Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to set up and manage your payments. More than 80% of our customers pay by Direct Debit as it gives them control over their finances, with a choice of payment dates and instalmentsspread
HELP PAYING YOUR BILL Get in touch. A specially trained member of our Customer Care team is waiting to offer confidential advice and support so call today on 0333 000 2468 (Monday to Friday between 8am - 7pm) You can also send us a private message on Facebook. APPLY FOR OUR PRIORITY SERVICES REGISTER Apply for our Priority Services Register. Account number (eight numbers plus the check digit) *. Your full name *. House name/number: *. First line of your address *. Postcode *. Email address *. Contact phone number *. Your date of birth *. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below. APPLY FOR A NEW CONNECTION To apply for a new connection, please go to our dedicated wholesale website. Apply for a new connection. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My Account MY ACCOUNT DIRECT DEBIT Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to set up and manage your payments. More than 80% of our customers pay by Direct Debit as it gives them control over their finances, with a choice of payment dates and instalmentsspread
HELP PAYING YOUR BILL Get in touch. A specially trained member of our Customer Care team is waiting to offer confidential advice and support so call today on 0333 000 2468 (Monday to Friday between 8am - 7pm) You can also send us a private message on Facebook. APPLY FOR OUR PRIORITY SERVICES REGISTER Apply for our Priority Services Register. Account number (eight numbers plus the check digit) *. Your full name *. House name/number: *. First line of your address *. Postcode *. Email address *. Contact phone number *. Your date of birth *. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below. APPLY FOR A NEW CONNECTION To apply for a new connection, please go to our dedicated wholesale website. Apply for a new connection. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
MY ACCOUNT DIRECT DEBIT Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to set up and manage your payments. More than 80% of our customers pay by Direct Debit as it gives them control over their finances, with a choice of payment dates and instalmentsspread
CALL / EMAIL US
Wastewater emergencies. Although we bill for Southern and Thames Water we are unable to help you with wastewater emergencies as this is not part of our network. If you have a wastewater emergency in the Southern Water area please call 0330 303 0368. If you have a waste water emergency in the Thames Water area please call 0800 316 9800. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below.MY WATER SUPPLY
Updates in your area. Updates in your area. Please enter your postcode. Go to live map. SOUTH EAST WATER PAY YOUR BILL ONLINE Pay your bill online. Please enter your payment details below. Don’t worry, your personal information is completely safe with us. 1. Your account details. Account number *. Postcode *. SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). To claim a rebate please complete our online form below. We may ask for evidence that the soakaway is in situ. Please note, this form is for Southern Water customers only. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
PROTECTING YOUR WATER QUALITY If you, or someone you know, is without water and needs extra support due to ill health or disability (for example getting access to bottled water), please call our dedicated Customer Care team on 0333 000 2468. We're here Monday – Friday 8am to 7pm and Saturdays 8am to 1pm. For out of hours emergencies, please call 0333 000 0365 .DEVELOPER SERVICES
Whether you're building a large development or renovating a property, we've got the know h 2 ow to guide you through the process and help you on your journey.. Everything you need to know is set out below, but if you still need more information don't hesitate to email developer.services@southeastwater.co.uk or give us a call on 0333 000 0060 (lines are open Monday to Friday, 8am to 4pm). REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. If you spot a leak or a hazard, please use our interactive map: Launch interactive map. SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My Account MY ACCOUNT DIRECT DEBIT Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to set up and manage your payments. More than 80% of our customers pay by Direct Debit as it gives them control over their finances, with a choice of payment dates and instalmentsspread
HELP PAYING YOUR BILL Get in touch. A specially trained member of our Customer Care team is waiting to offer confidential advice and support so call today on 0333 000 2468 (Monday to Friday between 8am - 7pm) You can also send us a private message on Facebook. APPLY FOR OUR PRIORITY SERVICES REGISTER Apply for our Priority Services Register. Account number (eight numbers plus the check digit) *. Your full name *. House name/number: *. First line of your address *. Postcode *. Email address *. Contact phone number *. Your date of birth *. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below. APPLY FOR A NEW CONNECTION To apply for a new connection, please go to our dedicated wholesale website. Apply for a new connection. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My Account MY ACCOUNT DIRECT DEBIT Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to set up and manage your payments. More than 80% of our customers pay by Direct Debit as it gives them control over their finances, with a choice of payment dates and instalmentsspread
HELP PAYING YOUR BILL Get in touch. A specially trained member of our Customer Care team is waiting to offer confidential advice and support so call today on 0333 000 2468 (Monday to Friday between 8am - 7pm) You can also send us a private message on Facebook. APPLY FOR OUR PRIORITY SERVICES REGISTER Apply for our Priority Services Register. Account number (eight numbers plus the check digit) *. Your full name *. House name/number: *. First line of your address *. Postcode *. Email address *. Contact phone number *. Your date of birth *. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below. APPLY FOR A NEW CONNECTION To apply for a new connection, please go to our dedicated wholesale website. Apply for a new connection. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
MY ACCOUNT DIRECT DEBIT Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to set up and manage your payments. More than 80% of our customers pay by Direct Debit as it gives them control over their finances, with a choice of payment dates and instalmentsspread
CALL / EMAIL US
Wastewater emergencies. Although we bill for Southern and Thames Water we are unable to help you with wastewater emergencies as this is not part of our network. If you have a wastewater emergency in the Southern Water area please call 0330 303 0368. If you have a waste water emergency in the Thames Water area please call 0800 316 9800. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below.MY WATER SUPPLY
Updates in your area. Updates in your area. Please enter your postcode. Go to live map. SOUTH EAST WATER PAY YOUR BILL ONLINE Pay your bill online. Please enter your payment details below. Don’t worry, your personal information is completely safe with us. 1. Your account details. Account number *. Postcode *. SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). To claim a rebate please complete our online form below. We may ask for evidence that the soakaway is in situ. Please note, this form is for Southern Water customers only. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
PROTECTING YOUR WATER QUALITY If you, or someone you know, is without water and needs extra support due to ill health or disability (for example getting access to bottled water), please call our dedicated Customer Care team on 0333 000 2468. We're here Monday – Friday 8am to 7pm and Saturdays 8am to 1pm. For out of hours emergencies, please call 0333 000 0365 .DEVELOPER SERVICES
Whether you're building a large development or renovating a property, we've got the know h 2 ow to guide you through the process and help you on your journey.. Everything you need to know is set out below, but if you still need more information don't hesitate to email developer.services@southeastwater.co.uk or give us a call on 0333 000 0060 (lines are open Monday to Friday, 8am to 4pm). REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. If you spot a leak or a hazard, please use our interactive map: Launch interactive map. SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My AccountCALL / EMAIL US
Wastewater emergencies. Although we bill for Southern and Thames Water we are unable to help you with wastewater emergencies as this is not part of our network. If you have a wastewater emergency in the Southern Water area please call 0330 303 0368. If you have a waste water emergency in the Thames Water area please call 0800 316 9800. HELP PAYING YOUR BILL Get in touch. A specially trained member of our Customer Care team is waiting to offer confidential advice and support so call today on 0333 000 2468 (Monday to Friday between 8am - 7pm) You can also send us a private message on Facebook.MY WATER SUPPLY
Updates in your area. Updates in your area. Please enter your postcode. Go to live map. HELP FOR PRIORITY CUSTOMERS If you would like to register for Priority Services, please fill in our secure online form below or call our dedicated Customer Care Team on 0333 000 2468. We're here to help Monday to Friday between 8am - 7pm. Even if you don't need these services yourself, you may have a family member, friend or neighbour who might benefit from a littleextra
APPLY FOR OUR PRIORITY SERVICES REGISTER Apply for our Priority Services Register. Account number (eight numbers plus the check digit) *. Your full name *. House name/number: *. First line of your address *. Postcode *. Email address *. Contact phone number *. Your date of birth *. APPLY FOR A NEW CONNECTION To apply for a new connection, please go to our dedicated wholesale website. Apply for a new connection. SOUTH EAST WATER HOUSEHOLDHELP FOR PRIORITY CUSTOMERSCORPORATEGIVE FEEDBACKTHERE'S SOMETHING WRONG WITH MY WATER Our aim is to be the water company people want to be supplied by and want to work for. Manage your water account online 24/7 – View your bills, manage your move, make payments and YOUR ONLINE ACCOUNT HAS HAD A MAKEOVER We know you're busy. That's why we've made it even easier to manage your account online. It's now easier than ever to: – View anddownload your bills
MAKE A PAYMENT
To pay your bill by post, please send a cheque made payable to ' South East Water Limited '. Please write your 9-digit account number (made up of eight numbers and a check digit) on the back of the cheque and send it with the payment slip at the bottom of your bill to: MY ACCOUNT | SOUTH EAST WATER South East Water My AccountCALL / EMAIL US
Wastewater emergencies. Although we bill for Southern and Thames Water we are unable to help you with wastewater emergencies as this is not part of our network. If you have a wastewater emergency in the Southern Water area please call 0330 303 0368. If you have a waste water emergency in the Thames Water area please call 0800 316 9800. HELP PAYING YOUR BILL Get in touch. A specially trained member of our Customer Care team is waiting to offer confidential advice and support so call today on 0333 000 2468 (Monday to Friday between 8am - 7pm) You can also send us a private message on Facebook.MY WATER SUPPLY
Updates in your area. Updates in your area. Please enter your postcode. Go to live map. HELP FOR PRIORITY CUSTOMERS If you would like to register for Priority Services, please fill in our secure online form below or call our dedicated Customer Care Team on 0333 000 2468. We're here to help Monday to Friday between 8am - 7pm. Even if you don't need these services yourself, you may have a family member, friend or neighbour who might benefit from a littleextra
APPLY FOR OUR PRIORITY SERVICES REGISTER Apply for our Priority Services Register. Account number (eight numbers plus the check digit) *. Your full name *. House name/number: *. First line of your address *. Postcode *. Email address *. Contact phone number *. Your date of birth *. APPLY FOR A NEW CONNECTION To apply for a new connection, please go to our dedicated wholesale website. Apply for a new connection.CALL / EMAIL US
Wastewater emergencies. Although we bill for Southern and Thames Water we are unable to help you with wastewater emergencies as this is not part of our network. If you have a wastewater emergency in the Southern Water area please call 0330 303 0368. If you have a waste water emergency in the Thames Water area please call 0800 316 9800. MY ACCOUNT DIRECT DEBIT Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to set up and manage your payments. More than 80% of our customers pay by Direct Debit as it gives them control over their finances, with a choice of payment dates and instalmentsspread
MY WATER SUPPLY
Updates in your area. Updates in your area. Please enter your postcode. Go to live map. MY ACCOUNT VIEW MY BILLS Our online portal has had a makeover, making it easier than ever to manage your account online anytime, anywhere. With our new and improved portal it's easy to view your bills and manage your wateraccount.
SURFACE WATER REBATE If the surface water from your property goes to a soakaway and none of it enters the public sewers, you can claim a rebate backdated to 1 April 2015 (if eligible). To claim a rebate please complete our online form below. We may ask for evidence that the soakaway is in situ. Please note, this form is for Southern Water customers only. SOUTH EAST WATER MAKE A COMPLAINT If we've got something wrong, first and foremost – we’re sorry. So we can try to put it right, please call us on 0333 000 0001. We're here Monday to Friday, 8am to 7pm, and Saturdays between 8am and 1pm. Our complaints procedure can be viewed by clicking on the image below. SOUTH EAST WATER PAY YOUR BILL ONLINE Pay your bill online. Please enter your payment details below. Don’t worry, your personal information is completely safe with us. 1. Your account details. Account number *. Postcode *. REPORT A LEAK / HAZARD Report a leak / hazard. Thanks for taking the time to contact us. We really appreciate it. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Don't forget to sign up for free updates via text and email too. Launch interactivemap.
WATER HARDNESS CHECKER Check your water quality / hardness. Most of the water we supply in Southern England comes from underground chalk aquifers, so the water is hard. To get a detailed water quality report or find out the hardness of your water (handy for things like configuring your washing machine and dishwasher), please sign into your online account below or MOVING HOME CHECKLIST If you ever need to find an approved plumber in your area, we recommend WaterSafe – a one-stop shop which brings together thousands of qualified plumbers. Visit www.watersafe.org.uk or call 0333 207 9030. 4. Configure your washing machine / dishwasher. Most of the water we supply in the south east is hard, as it comes fromunderground chalk
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