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SIGN IN • TRUSTYOUGUEST FEEDBACK AND HOTEL REPUTATION SOFTWAREEVENTSCONTACT USBLOGREPUTATION MANAGEMENT Please fill in all fields below! Sign in Forgot your password? / Create an account Official partners TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.TRUSTYOU MESSAGING
TrustYou Messaging
ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review. ACCOR - TRUSTYOUTRANSLATE THIS PAGE Gestion de la réputation. Post-Stay Surveys. Solutions. GX Platform. Prévenir les commentaires négatifs. Améliorer la satisfaction de vos clients. Obtenez plus de réservations. Influencez les décisions des voyageurs. Clients. TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
ホテルのスコアを上げる要素&下げる要素, ベスト3 …TRANSLATE THIS PAGE ホテルのスコアを上げるために一番重要な要素は何でしょう。 そしてスコアを下げている要素は何でしょう。クチコミを分析すると真実が見えてきます。 TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION MANAGEMENTHOW IT WORKSSOLUTIONSCUSTOMERSRESOURCESCONTACT USGUEST MESSAGING TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
SIGN IN • TRUSTYOUGUEST FEEDBACK AND HOTEL REPUTATION SOFTWAREEVENTSCONTACT USBLOGREPUTATION MANAGEMENT Please fill in all fields below! Sign in Forgot your password? / Create an account Official partners TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.TRUSTYOU MESSAGING
TrustYou Messaging
ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review. ACCOR - TRUSTYOUTRANSLATE THIS PAGE Gestion de la réputation. Post-Stay Surveys. Solutions. GX Platform. Prévenir les commentaires négatifs. Améliorer la satisfaction de vos clients. Obtenez plus de réservations. Influencez les décisions des voyageurs. Clients. TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
ホテルのスコアを上げる要素&下げる要素, ベスト3 …TRANSLATE THIS PAGE ホテルのスコアを上げるために一番重要な要素は何でしょう。 そしてスコアを下げている要素は何でしょう。クチコミを分析すると真実が見えてきます。 REAL EXPERIENCES. REAL CONVERSATIONS. REAL-TIME. Real-Time Experience Is Live. TrustYou is the first and only solution on the market to expand the concept of guest feedback by combining contactless messaging services with a real-time survey, creating one, exclusive solution: Live Experience. Enable instant feedback, open new lines of communication, and help fix issues before they turn into ONLINE TRAVEL AGENCIES TrustYou for. OTAs. , TMCs, and Booking Engines. Elevate your booking platform with verified, impactful and customizable review content and join leading travel tech companies on the quest to disrupt the online booking industry. Search engines, meta-search algorithms, and online travel agencies depend on trustworthy, summarized review data. GET REAL-TIME GUEST FEEDBACK USING TRUSTYOU LIVE SURVEY The real-time feedback gives you a chance to listen and adjust right away. Live Survey allows guests to communicate their immediate thoughts and impressions. Identify issues while guests are at your property and initiate fast service recovery to improve the guest experience. Once an issue arises, you can immediately work towardsresolving it.
CONTACT US - TRUSTYOU TrustYou Contact Information - Reach us via Twitter, Facebook, phone, or comment on our blog to speak to one of our online reputation management experts any time. TRUSTYOU CLEANLINESS BADGE When and how the badge is awarded. An individual property qualifies when at least 70% of measures have been implemented in each category of the Assessment Survey and the total score amounts to an average of 80% overall. The Trusted Cleanliness badge is awarded per property and not on the hotel chain level.. By submitting the answers, and receiving the badge, the hotel therefore explicitlyHOTEL CHAINS
TrustYou for. Hotel Chains. & Hotel Management Companies. Multiple-property brands require proven enterprise-level solutions. For all hotels in your portfolio, set up performance measures, automate reporting for executives, and send out your own branded surveys. Hotel Chains. For the hospitality industry, an enterprise guest feedback solution THE POWER OF TRUSTYOU Webinar The Power to Communicate. Lorem ipsum dolor sit amet consectetur adipisicing elit. In mollitia id fuga odio voluptatum nihil excepturi perferendis, ea facere distinctio doloremque laborum soluta quibusdam adipisci consectetur nulla molestias assumenda sunt. THE LONGEST REVIEW EVER WRITTEN Laura Badiu. Laura is a passionate bookworm and a gifted writer. Since joining TrustYou’s marketing team, she has embraced topics in the travel and hospitality sector with enthusiasm. Using her degree in Journalism, Laura creatively weaves words into insightful stories witha
INFLUENCER MARKETING Especially when it comes to attracting younger generations, such as millennials and gen Z’ers, to your hotel, using an influencer to promote your brand and facilities can draw a high level of attention and popularity, resulting in increased revenue and better visibility. It’s important to constantly adapt to the new waves of marketing and STUDY WITH ACCORHOTELS SHOWS EFFECT OF TRIPADVISOR REVIEWS Study sheds light on the effect of TripAdvisor reviews on hotel rankings, the impact of hotel review scores on bookings, and more. Munich, Germany and Paris, France, September 30th 2015 - While we know that travel reviews influence traveler decisions—95% of travelers report using travel reviews regularly to make booking decisions*—the impact of reviews on hotels goes much further than just TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION MANAGEMENTHOW IT WORKSSOLUTIONSCUSTOMERSRESOURCESCONTACT USGUEST MESSAGING TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
SIGN IN • TRUSTYOUGUEST FEEDBACK AND HOTEL REPUTATION SOFTWAREEVENTSCONTACT USBLOGMETA-REVIEW Please fill in all fields below! Sign in Forgot your password? / Create an account Official partnersTRUSTYOU MESSAGING
TrustYou Messaging
TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
CULTURE BOOK
INTCT Welcome to the second edition of the TrustYou culture book! Our company has come a long way, from a small idea making the travel experience better to a company ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review.PRIVACY STATEMENT
November, 2018 2 Contents 1. Person in charge 3 2. Personal Data 3 3. Website operation 3 4. Processed data 3 4.1. TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION MANAGEMENTHOW IT WORKSSOLUTIONSCUSTOMERSRESOURCESCONTACT USGUEST MESSAGING TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
SIGN IN • TRUSTYOUGUEST FEEDBACK AND HOTEL REPUTATION SOFTWAREEVENTSCONTACT USBLOGMETA-REVIEW Please fill in all fields below! Sign in Forgot your password? / Create an account Official partnersTRUSTYOU MESSAGING
TrustYou Messaging
TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
CULTURE BOOK
INTCT Welcome to the second edition of the TrustYou culture book! Our company has come a long way, from a small idea making the travel experience better to a company ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review.PRIVACY STATEMENT
November, 2018 2 Contents 1. Person in charge 3 2. Personal Data 3 3. Website operation 3 4. Processed data 3 4.1.TRAVEL HEALTH INDEX
The Travel Health Index (THI) Presented by . Due to widespread limitations on travel, there is currently an unprecedented drop in hotel stays. TrustYou's Travel Health Index is a KPI only available from the world's largest guest review database, which benchmarks current review activity with the normal levels of 2019. EVENTS - TRAINING, WEBINARS, AND DEMOS FROM TRUSTYOU Receive the industry's best tips and tricks for listening to feedback Sign up for our newsletter IMPROVE YOUR BOOKING EXPERIENCE BY USING TRUSTYOU REVIEW DATA How it works: TrustYou Review Data allows you to power your booking platforms with immediate and customizable review content compiled from millions of global hotel & restaurant reviews. Guide users through your website to their final booking decision with TrustYou data. Guest reviews and ratings provide the most important context travelers lookBRAND GUIDELINES
The TrustYou logo is vital to our brand’s identity. It represents our company to the world and must be used consistently and only in the approved formats. The primary and preferred way to use the TrustYou logo is in full-color over a white background. If the logo must be placed on a dark background, then the logo can be used in solid white.TRUSTYOU ANALYTICS
Make sure you are taking advantage of all that TrustYou Analytics has to offer and learn about our new features and updates. We’ll first start with a top-level look at key performance metrics on the dashboard, then discuss how you can use the detailed informationwithin each tile
TRUSTYOU - YEAR IN REVIEW 2019 Before we close the book on 2019, we want to honor our yearly tradition of sharing our most noteworthy milestones. It was our mission to spread the power to listen to our trusted customers. Through continuous developement, an ever-increasing portfolio, a new restaurant solution, and a major global influence, we've surpassed ourgoal.
META REVIEW
Your Hotel Reviews. Guest feedback comes in many forms, most popularly, in online reviews. TrustYou searches and analyzes hundreds of millions of hotel reviews from verified sources across the internet and structures this information into easily digestible summaries, which we call Meta-Reviews. HOW TECHNOLOGY IMPACTS THE ENTIRE GUEST JOURNEY How Technology Impacts The Entire Guest Journey – Part III: The Post-Stay Phase. It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey. Following the guest journey, from the pre-stay phase, to the on-siteexperience
INFLUENCER MARKETING Especially when it comes to attracting younger generations, such as millennials and gen Z’ers, to your hotel, using an influencer to promote your brand and facilities can draw a high level of attention and popularity, resulting in increased revenue and better visibility. It’s important to constantly adapt to the new waves of marketing andWWW.TRUSTYOU.COM
www.trustyou.com
TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION MANAGEMENTHOW IT WORKSSOLUTIONSCUSTOMERSRESOURCESCONTACT USGUEST MESSAGING TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
SIGN IN • TRUSTYOUGUEST FEEDBACK AND HOTEL REPUTATION SOFTWAREEVENTSCONTACT USBLOGMETA-REVIEW Please fill in all fields below! Sign in Forgot your password? / Create an account Official partners TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.TRUSTYOU MESSAGING
TrustYou Messaging
ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review. TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
CLEANLINESS BADGE(衛生管理・対策マーク) Trusted Cleanliness Badge(信頼の衛生管理・対策マーク) . Trusted Cleanliness Badgeを取得していただくためには、各宿泊施設様が厳格な新型コロナウィルス(COVID-19)衛生対策基準に準拠しているかを査定させていただきます。 査定方法としては、以下の 3 つのカテゴリに沿った 50以上の質問で構成さ ホテルのスコアを上げる要素&下げる要素, ベスト3 …TRANSLATE THIS PAGE ホテルのスコアを上げるために一番重要な要素は何でしょう。 そしてスコアを下げている要素は何でしょう。クチコミを分析すると真実が見えてきます。 TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION MANAGEMENTHOW IT WORKSSOLUTIONSCUSTOMERSRESOURCESCONTACT USGUEST MESSAGING TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
SIGN IN • TRUSTYOUGUEST FEEDBACK AND HOTEL REPUTATION SOFTWAREEVENTSCONTACT USBLOGMETA-REVIEW Please fill in all fields below! Sign in Forgot your password? / Create an account Official partners TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.TRUSTYOU MESSAGING
TrustYou Messaging
ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review. TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
CLEANLINESS BADGE(衛生管理・対策マーク) Trusted Cleanliness Badge(信頼の衛生管理・対策マーク) . Trusted Cleanliness Badgeを取得していただくためには、各宿泊施設様が厳格な新型コロナウィルス(COVID-19)衛生対策基準に準拠しているかを査定させていただきます。 査定方法としては、以下の 3 つのカテゴリに沿った 50以上の質問で構成さ ホテルのスコアを上げる要素&下げる要素, ベスト3 …TRANSLATE THIS PAGE ホテルのスコアを上げるために一番重要な要素は何でしょう。 そしてスコアを下げている要素は何でしょう。クチコミを分析すると真実が見えてきます。 CONTACT US - TRUSTYOU TrustYou Contact Information - Reach us via Twitter, Facebook, phone, or comment on our blog to speak to one of our online reputation management experts any time. FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
HOTELS - TRUSTYOU
Hotels. Hoteliers are being faced with a multitude of challenges, from staff turnover to staggering occupancy, all while trying to meet their guests’ ever-changing needs. TrustYou’s experience platform acts as an extension of your hotel staff to make your day-to-day job easier, never harder. Mr. Jacobo Priegue Martinez,CULTURE BOOK
INTCT Welcome to the second edition of the TrustYou culture book! Our company has come a long way, from a small idea making the travel experience better to a company リアルタイム・アンケート、TRUSTYOU LIVE SURVEY …TRANSLATE THIS PAGE リアルタイムで送信できるオンラインアンケートツール、TrustYouLive
Survey(ライブ・サーベイ)を使うと、特定のタイミングでお客様から宿泊体験に関する感想をいただくことができます。リアルタイムでお客様からご意見やリクエストをいただくことで、即座に対応することが可能となります。 TRUSTYOUクチコミ管理分析ツールで、レピュテー …TRANSLATE THIS PAGE 顧客満足度(CS)の向上に有効なクチコミ管理ソリューション、TrustYouはホテル・旅館やレストランが、スマートデータに基づきお客様の滞在体験を向上させ、オンライン上の自施設のクチコミ評価により良い影響を与え、競争力を高めるのに役立ちます。 TRUSTYOU(トラスト・ユー) 国内ホテルのケーススタ …TRANSLATE THIS PAGE 世界最大のクチコミ・プラットフォームを提供するTrustYou(トラスト・ユー)株式会社(東京都港区
代表取締役:下嶋一義)は、同社サービスを導入した国内ホテル「インターゲートホテルズ」のケーススタディをHPに公開しました。こちらからダウンロードしてご覧いただけます。サービス利用3
ホテルのスコアを上げる要素&下げる要素, ベスト3 …TRANSLATE THIS PAGE ホテルのスコアを上げるために一番重要な要素は何でしょう。 そしてスコアを下げている要素は何でしょう。クチコミを分析すると真実が見えてきます。 日本ビューホテル株式会社がTRUSTYOU(トラスト・ …TRANSLATE THIS PAGE 世界最大のクチコミ・プラットフォームを提供するTrustYou (トラスト・ユー) 株式会社(東京都港区 代表取締役:下嶋一義
は、日本ビューホテル株式会社(東京都台東区 代表取締役社長:遠藤由明 )をパートナー企業に迎えました。同社は、浅草ビューホテルをはじめ、成田ビューホテル、大阪 インパクトスコア:施設の業務改善と評判向上に役 …TRANSLATE THIS PAGE ホテルや旅館のレピュテーション (評判)は、宿泊をされたお客様のそれぞれの宿泊体験よって決まります。TrustYou(トラスト・ユー)では、ホスピタリティ業界においてクチコミの重要性とその価値を強調しつづけていますが、その中でも、ホテルの評価に影響を与える要素の指標となる TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION MANAGEMENTHOW IT WORKSSOLUTIONSCUSTOMERSRESOURCESCONTACT USGUEST MESSAGING TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
SIGN IN • TRUSTYOUGUEST FEEDBACK AND HOTEL REPUTATION SOFTWAREEVENTSCONTACT USBLOGMETA-REVIEW Please fill in all fields below! Sign in Forgot your password? / Create an account Official partners TRUSTYOU MESSAGINGTRUSTYOU MESSAGINGTRUSTYOU GMBHTRUSTYOU HOTELREVIEWS
TrustYou Messaging
TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
HOW GOOGLE HOTEL REVIEWS IMPACT YOUR HOTEL There is a lot of buzz lately about hotel reviews on Google and what really drives improvements in ratings, review summaries, and local search rankings for hotels. As of recent, a few online reputation providers now offer hotels the ability to push their solicited guest reviews directly to Google. As an example, earlier this year TrustYou launched TrustYou read more » ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review. HOW TECHNOLOGY IMPACTS THE ENTIRE GUEST JOURNEY It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey.Following the guest journey, from the pre-stay phase, to the on-site experience, we broke down the most influential technologies and software that hoteliers absolutely need in order to ensure a seamless guest ACCOR - TRUSTYOUTRANSLATE THIS PAGE Gestion de la réputation. Post-Stay Surveys. Solutions. GX Platform. Prévenir les commentaires négatifs. Améliorer la satisfaction de vos clients. Obtenez plus de réservations. Influencez les décisions des voyageurs. Clients. TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION MANAGEMENTHOW IT WORKSSOLUTIONSCUSTOMERSRESOURCESCONTACT USGUEST MESSAGING TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
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TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou Ranks #1 on Hotel Tech Report’s 2021 List. With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys.ACCOR - TRUSTYOU
Coronavirus As Seen Through Hotel Reviews: What Are Laura Badiu // March 19, 2020. The travel and hospitality industry is taking a major hit - there’s no denying that. Due to the coronavirus outbreak, hotels from all over the globe are experiencing low FIVE EXAMPLES OF HOTEL MANAGERS RESPONDING LIKE STARS Here are five examples of hotel managers responding like stars. Make sure to pay extra attention to the tried and true strategies that were used in these cases, since they are known to make a positive impression. 1. Recognize the staff. This Novotel General Manager does a great job at thanking the guest for her review while alsoacknowledging
HOW GOOGLE HOTEL REVIEWS IMPACT YOUR HOTEL There is a lot of buzz lately about hotel reviews on Google and what really drives improvements in ratings, review summaries, and local search rankings for hotels. As of recent, a few online reputation providers now offer hotels the ability to push their solicited guest reviews directly to Google. As an example, earlier this year TrustYou launched TrustYou read more » ENCOURAGING GUESTS TO LEAVE FEEDBACK The most important finding is that when a review is requested by an accommodation provider, guests are 3.6x times more likely to leave a review. Not only that, but every time an accommodation asks for guest feedback, the solicited reviews are 16% more likely to be “extremely” positive, as in a 5 star review. HOW TECHNOLOGY IMPACTS THE ENTIRE GUEST JOURNEY It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey.Following the guest journey, from the pre-stay phase, to the on-site experience, we broke down the most influential technologies and software that hoteliers absolutely need in order to ensure a seamless guest ACCOR - TRUSTYOUTRANSLATE THIS PAGE Gestion de la réputation. Post-Stay Surveys. Solutions. GX Platform. Prévenir les commentaires négatifs. Améliorer la satisfaction de vos clients. Obtenez plus de réservations. Influencez les décisions des voyageurs. Clients. CONTACT US - TRUSTYOU TrustYou Contact Information - Reach us via Twitter, Facebook, phone, or comment on our blog to speak to one of our online reputation management experts any time. TRUSTYOU CLEANLINESS BADGE When and how the badge is awarded. An individual property qualifies when at least 70% of measures have been implemented in each category of the Assessment Survey and the total score amounts to an average of 80% overall. The Trusted Cleanliness badge is awarded per property and not on the hotel chain level.. By submitting the answers, and receiving the badge, the hotel therefore explicitlyWWW.TRUSTYOU.COM
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HOW TECHNOLOGY IMPACTS THE ENTIRE GUEST JOURNEY It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey.Following the guest journey, from the pre-stay phase, to the on-site experience, we broke down the most influential technologies and software that hoteliers absolutely need in order to ensure a seamless guestCULTURE BOOK
INTCT Welcome to the second edition of the TrustYou culture book! Our company has come a long way, from a small idea making the travel experience better to a company BOOKING A HOTEL IN 2021? THESE ARE THE GREEN FLAGS TO LOOK FOR We summarized the most important traits that a hotel should have in 2021, so make sure to keep an eye out for these green flags STUDY WITH ACCORHOTELS SHOWS EFFECT OF TRIPADVISOR REVIEWS Study sheds light on the effect of TripAdvisor reviews on hotel rankings, the impact of hotel review scores on bookings, and more. Munich, Germany and Paris, France, September 30th 2015 - While we know that travel reviews influence traveler decisions—95% of travelers report using travel reviews regularly to make booking decisions*—the impact of reviews on hotels goes much further than just TRUSTYOU: GUEST FEEDBACK AND HOTEL REPUTATION …TRANSLATE THIS PAGE TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings. ORM Manager, Fattal Hotels. feeds into the decision making of all areas of theorganization.
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WHAT OUR CUSTOMERS ARE SAYING HEAD OF GUEST SERVICE, Heidiland Tourismus AG TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings.ORM MANAGER,
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feeds into the decision making of all areas of the organization. The data helps to validate all initiatives put into practice in the organization as we can measure the effects on customer’s satisfaction instantly.MANAGER,
The Shark’s Tail Dive Center There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one. HEAD OF GUEST SERVICE, Heidiland Tourismus AG TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings.ORM MANAGER,
Fattal Hotels
feeds into the decision making of all areas of the organization. The data helps to validate all initiatives put into practice in the organization as we can measure the effects on customer’s satisfaction instantly.MANAGER,
The Shark’s Tail Dive Center There is no other tool at this level of excellence capable of providing actionable truths built from a foundation of statistical analysis. Trust me, TrustYou is the only one. HEAD OF GUEST SERVICE, Heidiland Tourismus AG TrustYou is the only viable solution to ensure the quality of all service providers in our region. We are even more pleased that with the additional introduction of the TrustYou guest surveys we can also see an increase in direct bookings.*
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LEARN MORE IN OUR RESOURCE HUB Visit Our Content Hub TRUSTYOU RANKS #1 ON HOTEL TECH REPORT’S 2021 LIST Laura Badiu // January 11, 2021 With over 1,760 software companies on Hotel Tech Report, TrustYou is honored to be recognized in not one, but two highly competitive categories: Reputation Management and Guest Feedback & Surveys. LIVE EXPERIENCE BUYER’S GUIDE Lize de Kock // February 10, 2021 What to look out for when choosing a communication platform for yourhotel in 2021.
EXPERT ADVICE FOR HOSPITALITY IN 2021 Laura Badiu // February 4, 2021 We extracted their most valuable advice and summarized them in the following guidelines and recommendations, that we hope will shed some light over the 2021 path. WE CURRENTLY HAVE 7 OPEN POSITIONS Join UsFOLLOW US:
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