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PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to. Register and start today. BUSINESS BANKING SERVICES Contactless and remote payments. Crucial for your business. At a time when more people are relying on contactless payments, Square offers a free card reader to TSB business customers and no fees on your first 1,000 of transactions. Visit tsb.co.uk/square to find out more and claim the offer. T&Cs apply. THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tacklingfraud.
DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature.ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form. HOW DO I UPDATE MY IDENTIFICATION AND PROOF OF ADDRESS Thank you for updating your identification and proof of address with us. You may have received a letter about this recently. You can update your identification documents by completing the online form. You must have a passport or photo driving licence to complete the online form.You will also need
FRAUD PREVENTION CENTRE Fraud Prevention Centre At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need towork together.
WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only.PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to. Register and start today. BUSINESS BANKING SERVICES Contactless and remote payments. Crucial for your business. At a time when more people are relying on contactless payments, Square offers a free card reader to TSB business customers and no fees on your first 1,000 of transactions. Visit tsb.co.uk/square to find out more and claim the offer. T&Cs apply. THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tacklingfraud.
DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature.ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form. HOW DO I UPDATE MY IDENTIFICATION AND PROOF OF ADDRESS Thank you for updating your identification and proof of address with us. You may have received a letter about this recently. You can update your identification documents by completing the online form. You must have a passport or photo driving licence to complete the online form.You will also need
FRAUD PREVENTION CENTRE Fraud Prevention Centre At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need towork together.
WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only.BRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
HOW DO I UPDATE MY IDENTIFICATION AND PROOF OF ADDRESS Thank you for updating your identification and proof of address with us. You may have received a letter about this recently. You can update your identification documents by completing the online form. You must have a passport or photo driving licence to complete the online form.You will also need
FIXED RATE CASH ISA
Our Fixed Rate Cash ISA allows you to save up to £20,000 and earn tax-free interest in this tax year ending 5 April 2022. Tax-free means the interest paid will be free from UK Income Tax. The advantages of which depend on your individual circumstances and the tax treatment of your ISA may change in TSB BANK PLC ANNUAL REPORT AND ACCOUNTS 2020 TSB Bank plc Annual Report and Accounts 2020 page 4 Strategic report (continued) Accelerating the three-year strategy TSB’s three-year growth strategy, introduced in November 2019, has helped it navigate the challenges of 2020.POP-UP | TSB BANK
Sometimes you need a face-to-face chat about your money. That’s why we’re introducing a new service, a TSB pop-up where you can meet with one of our Mobile Money Confidence Experts. TSB pop-ups can be found at specially selected community locations across the UK, one daya week.
PAY AS YOU GROW
Repaying your Bounce Back Loan. You received a payment holiday for the first year of your loan, with the interest being paid for by the Government via a Business Interruption Payment. After the first 12 months, you will need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repaymentholiday ends.
SITE SEARCH
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. VIEWING YOUR MORTGAGE ONLINE Viewing your mortgage on Internet Banking. At the moment, you can use Internet Banking to view your mortgage account and get your up-to-date balance. If you need any additional information about your mortgage in the meantime, you can visit us in branch or give us a ring on 0345 8353380.
INACTIVE AND DORMANT ACCOUNTS We’ll reactivate your account within 10 days of receiving your completed form. Alternatively, you can choose to visit a TSB branch. Please bring along your ID to prove your identity such as your passport or driving licence and a recent utility bill to confirm your address. We'll also ask you to make a transaction to one of youraccounts.
BEREAVEMENT
Online bereavement form. If you’re unable to use the online form you can call us on 0345 835 7834 (lines are open 9am-5pm Monday-Friday, excluding bank holidays).We will require the following information. Your details as the person registering the death: Name. Address.PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to.BRANCH LOCATOR
We’re following government guidance on social distancing at our branches. This may mean you need to queue outside the branch to make sure these rules are maintained for everyone’s wellbeing. Once inside, you’re required by law to wear a face covering, unless you’re exempt. Where possible THE DO WHAT MATTERS PLAN As the world’s first savings bank, our history is rooted in social good, today we are committed to creating social and environmental, as well as economic value. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CORONAVIRUS
Lending is subject to status and criteria, UK resident only and 18+ *EAR is the equivalent annual rate. This is the actual annual interest rate of an overdraft.PAY AS YOU GROW
Repaying your Bounce Back Loan. You received a payment holiday for the first year of your loan, with the interest being paid for by the Government via a Business Interruption Payment. After the first 12 months, you will need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repaymentholiday ends.
CHANGE ADDRESS
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. ADDITIONAL BORROWING ON YOUR MORTGAGE Looking to make some home improvements or to make that special purchase? If you have had a mortgage with us for more than 6 months you could apply to borrow more on your existing mortgage. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. If it's been at least six WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only.PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to.BRANCH LOCATOR
We’re following government guidance on social distancing at our branches. This may mean you need to queue outside the branch to make sure these rules are maintained for everyone’s wellbeing. Once inside, you’re required by law to wear a face covering, unless you’re exempt. Where possible THE DO WHAT MATTERS PLAN As the world’s first savings bank, our history is rooted in social good, today we are committed to creating social and environmental, as well as economic value. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CORONAVIRUS
Lending is subject to status and criteria, UK resident only and 18+ *EAR is the equivalent annual rate. This is the actual annual interest rate of an overdraft.PAY AS YOU GROW
Repaying your Bounce Back Loan. You received a payment holiday for the first year of your loan, with the interest being paid for by the Government via a Business Interruption Payment. After the first 12 months, you will need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repaymentholiday ends.
CHANGE ADDRESS
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. ADDITIONAL BORROWING ON YOUR MORTGAGE Looking to make some home improvements or to make that special purchase? If you have had a mortgage with us for more than 6 months you could apply to borrow more on your existing mortgage. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE. If it's been at least six WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only. BUSINESS BANKING SERVICES Whether you are considering switching your business account to us or just starting out, we offer 25 months* free day-to-day businessbanking.
CORONAVIRUS
Lending is subject to status and criteria, UK resident only and 18+ *EAR is the equivalent annual rate. This is the actual annual interest rate of an overdraft. FRAUD PREVENTION CENTRE Fraud Prevention Centre At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need towork together.
POP-UP | TSB BANK
Sometimes you need a face-to-face chat about your money. That’s why we’re introducing a new service, a TSB pop-up where you can meet with one of our Mobile Money Confidence Experts. TSB pop-ups can be found at specially selected community locations across the UK, one daya week.
INSURANCE | GET A QUOTE TODAY | TSB BANK At TSB, we offer a range of insurance products to meet your needs. Whether you're insuring your home or life insurance to cover the unexpected. We've got you covered. Must be aACCOUNT CLOSURE
Before you close your account, why not see if one of our other current accounts suits you better? With our Spend & Save account you can earn earn £5 Cashback per calendar month for six months, including the month you open the account. You can close your account by completingthe Online Account
GOLD ADDED VALUE ACCOUNT Our Gold Added Value Account is no longer available to new customers. The price of the Gold Account for existing customers is £15. Be aware that if you move overseas you may no longer be eligible for the insurance benefits. Please refer to the Gold Account Welcome pack & Terms and Conditions forSITE SEARCH
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.BEREAVEMENT
We understand that coping with loss is one of the most difficult times you’ll face and how you cope with bereavement differs from person to person. No matter how you feel, we’re here to help if you need us. Note: To complete the online form you will need access to a smartphoneand a valid email
SHARED OWNERSHIP MORTGAGES. ONLY AVAILABLE IN ENGLAND AND The maximum LTV we will consider lending on shared ownership properties is 90% (85% for new build houses / bungalows and 80% for flats) of the value of the share of the property the applicant(s) is buying / will own (not the full market value of the whole property).PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to. Register and start today.BRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tackling fraud. What we're doing. DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CORONAVIRUS
You will be able to request a payment holiday for your TSB Pick and Protect home insurance, provided by Aviva Insurance Limited, if you meet the following criteria: You have a home policy and you pay your premium monthly. The policy is currently active, and you have paid a least one payment. b. are experiencing financial difficulty as aresult
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature.PAY AS YOU GROW
Repaying your Bounce Back Loan. You received a payment holiday for the first year of your loan, with the interest being paid for by the Government via a Business Interruption Payment. After the first 12 months, you will need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repaymentholiday ends.
FRAUD PREVENTION CENTRE Fraud Prevention Centre At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need towork together.
WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only.PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to. Register and start today.BRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tackling fraud. What we're doing. DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CORONAVIRUS
You will be able to request a payment holiday for your TSB Pick and Protect home insurance, provided by Aviva Insurance Limited, if you meet the following criteria: You have a home policy and you pay your premium monthly. The policy is currently active, and you have paid a least one payment. b. are experiencing financial difficulty as aresult
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature.PAY AS YOU GROW
Repaying your Bounce Back Loan. You received a payment holiday for the first year of your loan, with the interest being paid for by the Government via a Business Interruption Payment. After the first 12 months, you will need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repaymentholiday ends.
FRAUD PREVENTION CENTRE Fraud Prevention Centre At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need towork together.
WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only. BUSINESS BANKING SERVICES Contactless and remote payments. Crucial for your business. At a time when more people are relying on contactless payments, Square offers a free card reader to TSB business customers and no fees on your first 1,000 of transactions. Visit tsb.co.uk/square to find out more and claim the offer. T&Cs apply.POP-UP | TSB BANK
Services available at your new TSB pop-up. Help with managing your existing payments, such as Direct Debits. Internet and Mobile Banking registration, forgotten passwords and troubleshooting. Reporting lost or stolen cards. Non-cash payments to someone you’ve paid before, up to £10,000. Help with general product enquiries.CORONAVIRUS
You will be able to request a payment holiday for your TSB Pick and Protect home insurance, provided by Aviva Insurance Limited, if you meet the following criteria: You have a home policy and you pay your premium monthly. The policy is currently active, and you have paid a least one payment. b. are experiencing financial difficulty as aresult
ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form. INSURANCE | GET A QUOTE TODAY | TSB BANK At TSB, we offer a range of insurance products to meet your needs. Whether you're insuring your home or life insurance to cover the unexpected. We've got you covered. Must be a MORTGAGE OVERPAYMENT Sort code: 30-28-86, Account number: 00000000. - Send a cheque, payable to TSB Bank Plc, to: Mortgages, TSB Bank Plc, PO Box 373, Leeds LS14 9GQ. - Alternatively, you can make a debit card payment by calling us on 0345 835 3380. We’re here from 8.30am – 7.00pm Monday to Friday (except bank holidays). YOUR HOME MAY BE REPOSSESSEDIF YOU DO
BEREAVEMENT
Online bereavement form. If you’re unable to use the online form you can call us on 0345 835 7834 (lines are open 9am-5pm Monday-Friday, excluding bank holidays).We will require the following information. Your details as the person registering the death: Name. Address.SITE SEARCH
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. A GUIDE TO ALL YOUR PREMIER ACCOUNT BENEFITS. Let us show you around the world of Premier Account benefits. Your Premier Account is designed to make life easier. If there’s anything we can do to help, please let us know. SHARED OWNERSHIP MORTGAGES. ONLY AVAILABLE IN ENGLAND AND Shared ownership mortgages. Only available in England and Wales. The maximum LTV we will consider lending on shared ownership properties is 90% (85% for new build houses / bungalows and 80% for flats) of the value of the share of the property the applicant (s) is buying / will own (not the full market value of the whole property).PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to.BRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tackling fraud. What we're doing. DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature. MORTGAGES | MORTGAGE RATES & DEALS | TSB BANK Mortgages. Whether you're stepping up, moving on or staying put, when it comes to finding competitive rates and a mortgage deal that's right for you, TSB is here to help. You can now borrow up to 95% of your property value or the purchase price (whichever is lower) with a TSB mortgage. You’ll only need to contribute a minimum 5% deposit.ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form. ADDITIONAL BORROWING ON YOUR MORTGAGE If your existing mortgage and further borrowing amount added together totals no more than 85% of the value of your home. If the amount you'd like to borrow is more than £10,000. For borrowing on an interest only basis if your existing mortgage and further borrowing totals no more than 75% of your home's value. WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only.PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to.BRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tackling fraud. What we're doing. DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature. MORTGAGES | MORTGAGE RATES & DEALS | TSB BANK Mortgages. Whether you're stepping up, moving on or staying put, when it comes to finding competitive rates and a mortgage deal that's right for you, TSB is here to help. You can now borrow up to 95% of your property value or the purchase price (whichever is lower) with a TSB mortgage. You’ll only need to contribute a minimum 5% deposit.ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form. ADDITIONAL BORROWING ON YOUR MORTGAGE If your existing mortgage and further borrowing amount added together totals no more than 85% of the value of your home. If the amount you'd like to borrow is more than £10,000. For borrowing on an interest only basis if your existing mortgage and further borrowing totals no more than 75% of your home's value. WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only. CONTACT US | TSB BANK View our guides on how to set up mobile banking and Internet Banking. As our lines can get busy, please visit tsb.co.uk/coronavirus or chat to us online before calling. For Internet Banking queries. 0345 835 3844 (UK) +44 (0) 203 284 1577 (abroad) Monday to Saturday 8am toBRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
HELP AND SUPPORT
Via Internet Banking - Just go to ‘Lost and Stolen Cards’ under ‘Your account tools’. Call us - Call us free on 0800 015 0030 (UK) or if it’s easier, the text phone number is 0800 161 5176. If you’re calling from abroad or prefer not to use the 0800 number, you can call us on +44 207 481 2567 . Lines are open 24/7.CORONAVIRUS
You will be able to request a payment holiday for your TSB Pick and Protect home insurance, provided by Aviva Insurance Limited, if you meet the following criteria: You have a home policy and you pay your premium monthly. The policy is currently active, and you have paid a least one payment. b. are experiencing financial difficulty as aresult
ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form.PAY AS YOU GROW
Repaying your Bounce Back Loan. You received a payment holiday for the first year of your loan, with the interest being paid for by the Government via a Business Interruption Payment. After the first 12 months, you will need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repaymentholiday ends.
FRAUD PREVENTION CENTRE Fraud Prevention Centre At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need towork together.
BEREAVEMENT
Online bereavement form. If you’re unable to use the online form you can call us on 0345 835 7834 (lines are open 9am-5pm Monday-Friday, excluding bank holidays).We will require the following information. Your details as the person registering the death: Name. Address. ORDER CHEQUEBOOK FORM Please fill in the fields below, then click ‘Send’. We will post your cheque or paying-in book within 4 working days. Please note we cannot provide cheque books for savings accounts. Note that if you’ve changed your address within the last 3 months, you’ll need to place your order either in a local branch or by calling us on 03459758
SITE SEARCH
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240.PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to.BRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tackling fraud. What we're doing. DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature. MORTGAGES | MORTGAGE RATES & DEALS | TSB BANK Mortgages. Whether you're stepping up, moving on or staying put, when it comes to finding competitive rates and a mortgage deal that's right for you, TSB is here to help. You can now borrow up to 95% of your property value or the purchase price (whichever is lower) with a TSB mortgage. You’ll only need to contribute a minimum 5% deposit.ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form. ADDITIONAL BORROWING ON YOUR MORTGAGE If your existing mortgage and further borrowing amount added together totals no more than 85% of the value of your home. If the amount you'd like to borrow is more than £10,000. For borrowing on an interest only basis if your existing mortgage and further borrowing totals no more than 75% of your home's value. WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only.PERSONAL BANKING
From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals INTERNET & MOBILE BANKING ONLINE Internet Banking. With our simple and secure Internet Banking and Mobile Banking services you can check your balance, make and receive faster payments and register to pay a contact by mobile. We’re open anytime, anywhere so you can take care of your day-to-day banking exactly when you need to.BRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
THE DO WHAT MATTERS PLAN Doing what matters for customers. This focuses on helping people be more money confident. For example, managing finances, improving digital banking skills, accessing cash and banking services online and in branch, as well as setting the highest standards for tackling fraud. What we're doing. DEBIT CARD CHARGEBACK How to dispute a transaction on your debit card. If you bought faulty goods, didn’t get the service you paid for, or the company went out of business before providing your goods you may be able to claim your money back from the retailer through a process called“chargeback”.
CHANGE ADDRESS
Please write to us, and send your letter to TSB Bank PLC, PO Box 373, Leeds, LS14 9GQ. You must include the following details in order for us to update your address; Your name. Your account details – sort code and account number of your main account. Previous and new address and postcode. Your signature. MORTGAGES | MORTGAGE RATES & DEALS | TSB BANK Mortgages. Whether you're stepping up, moving on or staying put, when it comes to finding competitive rates and a mortgage deal that's right for you, TSB is here to help. You can now borrow up to 95% of your property value or the purchase price (whichever is lower) with a TSB mortgage. You’ll only need to contribute a minimum 5% deposit.ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form. ADDITIONAL BORROWING ON YOUR MORTGAGE If your existing mortgage and further borrowing amount added together totals no more than 85% of the value of your home. If the amount you'd like to borrow is more than £10,000. For borrowing on an interest only basis if your existing mortgage and further borrowing totals no more than 75% of your home's value. WELCOME TO TSB MORTGAGE INTERMEDIARIES Welcome to TSB Mortgage Intermediaries. This site is for the use of mortgage Intermediaries and other professionals only. CONTACT US | TSB BANK View our guides on how to set up mobile banking and Internet Banking. As our lines can get busy, please visit tsb.co.uk/coronavirus or chat to us online before calling. For Internet Banking queries. 0345 835 3844 (UK) +44 (0) 203 284 1577 (abroad) Monday to Saturday 8am toBRANCH LOCATOR
Use the branch locator below to find our opening hours and contact numbers. If a visit to our branch is necessary it is better to arrange it in advance. You can request a convenient time to meet with either our branch team (to talk about managing your money) or a mortgage advisor by simply clicking the links below. Managing your money.Mortgages.
HELP AND SUPPORT
Via Internet Banking - Just go to ‘Lost and Stolen Cards’ under ‘Your account tools’. Call us - Call us free on 0800 015 0030 (UK) or if it’s easier, the text phone number is 0800 161 5176. If you’re calling from abroad or prefer not to use the 0800 number, you can call us on +44 207 481 2567 . Lines are open 24/7.CORONAVIRUS
You will be able to request a payment holiday for your TSB Pick and Protect home insurance, provided by Aviva Insurance Limited, if you meet the following criteria: You have a home policy and you pay your premium monthly. The policy is currently active, and you have paid a least one payment. b. are experiencing financial difficulty as aresult
ACCOUNT CLOSURE
But this won’t be possible until your account has been closed for six months with a zero balance. Credit card closures. If you have any questions, please call us on 0345 835 3846. You can call us between 8am - 8pm Monday to Sunday. Calls may be monitored or recorded. Account closure form.PAY AS YOU GROW
Repaying your Bounce Back Loan. You received a payment holiday for the first year of your loan, with the interest being paid for by the Government via a Business Interruption Payment. After the first 12 months, you will need to start making monthly repayments to repay the amount you borrowed, plus interest from the date your repaymentholiday ends.
FRAUD PREVENTION CENTRE Fraud Prevention Centre At TSB we are dedicated to protecting your accounts. And work really hard to make sure that you don't become a victim of fraud. However, fraudsters are very clever. And they are always looking for new ways to steal money. This is why we need towork together.
BEREAVEMENT
Online bereavement form. If you’re unable to use the online form you can call us on 0345 835 7834 (lines are open 9am-5pm Monday-Friday, excluding bank holidays).We will require the following information. Your details as the person registering the death: Name. Address. ORDER CHEQUEBOOK FORM Please fill in the fields below, then click ‘Send’. We will post your cheque or paying-in book within 4 working days. Please note we cannot provide cheque books for savings accounts. Note that if you’ve changed your address within the last 3 months, you’ll need to place your order either in a local branch or by calling us on 03459758
SITE SEARCH
TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. We care about your privacy In order to give you the best experience, we have set our website to allow functional, performance, and tailored content cookies. Please choose "accept and continue" to confirm that you are happy for us to use these cookies. To get more details on what these cookies are and what they do, or to change your cookie settings for our website, please select "Manage Preferences".Accept and Continue
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We're here to help with any financial concerns you may have. Please visit our dedicated support page for all the latest information. FindCOVID-19 support
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From £7,500 to £25,000 between 1-5 years. Subject to status & lending criteria. 18+ and UK resident only. GET A £30 SHOPPING VOUCHER. Take out Pick and Protect buildings and contents insurance together.Get a quote
Offer ends 22 Oct 2021. Aged 16+ and UK resident. T&Cs apply. START INVESTING WITH WEALTHIFY. With Wealthify you can unlock the potential of investing.Try it now
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ESSENTIAL MAINTENANCEPAYMENT SERVICES
Internet and Mobile Banking payment services will be unavailable from 2am – 4am on Saturday 5 June. We’re sorry for any inconveniencethis may cause.
ONLINE ACCOUNT APPLICATIONS We’ll be carrying out essential maintenance on our online services. Online account applications will be unavailable from 3.30am to 7.30am on 6 June. We’re sorry for any inconvenience this may cause. ------------------------- ------------------------- A SMARTER WAY TO MANAGE YOUR BILLS. Sign up to ApTap and get all your bills and subscriptions in one place. ApTap identifies, then organises them automatically, so you can easily compare and switch energy and broadband deals. Helping to savemoney by switching.
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------------------------- EVERYDAY BANKING ON THE GO. With our mobile app, you can manage your money safely, securely and whenever it suits you. Wherever you are, use the app to check your balance, view transactions, make payments and much more in just a few taps. Even from the comfort of your sofa.Get the app
------------------------- WE'RE PROUD TO OFFER YOU MORE FRAUD PROTECTION THAN ANY OTHER BANK. Because we know that when you feel more confident about your money, you can get on with the things in life that really matter to you.How we protect you
------------------------- INTRODUCING THE DO WHAT MATTERS PLAN. This is based on something all of us at TSB care about deeply: helping people and doing everything we can to make a positive difference. It’s linked to our strategy and purpose and is one of the behavioursin our blueprint.
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NEED SOME SUPPORT? WE’RE HERE TO HELP YOU. There are many reasons why you might want us to work with you differently. We’ll try and support you whatever your banking needsare.
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-------------------------MONEY CONFIDENCE
Our experts answer some of your biggest questions to help you become more confident with your money every day.View all articles
FIVE SCAMS TO WATCH OUT FOR IN 2021 24 May 2021 | Blog Post It is a menace of modern life - emails, texts and calls designed to trick you into handing over your money to fraudsters.Read this story
ONE SIMPLE WAY TO PROTECT YOURSELF FROM FRAUD 24 May 2021 | Blog Post Fraud is widespread, and the effects can be devastating for victims' finances and their wellbeing. But you don't have to live your life in fear.Read this story
FRAUD Q&A
24 May 2021 | Blog Post The methods fraudsters use are constantly evolving, making it sometimes difficult to know if you're being scammed. Here we answer common questions around possible fraud.Read this story
FINANCIAL SERVICES COMPENSATION SCHEME We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 - so you won't lose out. Visit FSCS's website IS SOMEONE ASKING YOU TO MOVE YOUR MONEY? Never transfer money to, or share passwords with, someone you don’t trust. This includes people online you’ve never met, too-good-to-be-true investments, and companies asking you to transfer funds directly to them. If you have any doubts, visit our Fraud Prevention Centre for tips or give us a call on 0345 835 7922.Protect your money
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* Being a Responsible Business TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service. Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Not all telephone banking services are available24/7.
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