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HOW DO I CHANGE MY DETAILS? iOS. Android. Tap “Account” in the Curve app (bottom of the screen). Tap “Settings” (top right). Tap on your email address or phone number to change (if it’s your phone number you want to update, you’ll be asked to verify your new number). Tap “Account” in the navigation bar HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details. If you’re on one of our premium Curve Black or Metal tiers, you have a 14 day * Twitter
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Curve OS Ltd, registered in England and Wales, #09523903 🌐 International (English)🇬🇧 English (United Kingdom)🇷🇴
cooling-off
WHAT IS THE CURRENT SYSTEM STATUS? What is the current System Status? You can view our live System Status anytime at status.curve.com. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”. We also post System Status updates on our Twitter and Facebook pages. CURVE SEND – CURVE Curve Send. What is Curve Send and how does it work? Sending, receiving and cancelling payments. HOW TO USE SAMSUNG PAY? How to use Samsung Pay? You can use Samsung Pay to shop with your debit and credit cards in almost any store accepting contactless payments. Also, there’s no limit on the value of Samsung Pay transactions, however, some merchants apply the contactless limit and only accept Samsung Pay payments up to £30 (or £45 from April 1st,2020).
CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
HOW DO I CHANGE MY PASSCODE? Open the “ Account ” tab in your Curve app. Tap the “ Profile ” in the top right corner of your screen. Scroll down to the “ Security ” section and select “ Change passcode .”. You’ll be prompted to verify your identity first (either by biometrics or entering your current passcode) and then we’ll ask you to enter a MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203 I CAN'T ADD A CARD TO THE CURVE APP I can't add a card to the Curve app. Curve supports Visa and Mastercard® debit and credit cards. We don't support American Express, Maestro, Diners Club, JCB or UnionPay cards. You can learn more about adding your payment cards to Curve here. Also, we don’t support most prepaid cards. If your prepaid card doesn’t work withCurve and you'd
WHAT IS SAMSUNG PAY + POWERED BY CURVE? To put it simply, the Samsung Pay + (formerly Samsung Pay Card) uses Curve’s engine and brings all your Mastercard® and VISA debit and credit cards together in one app. To support you through your Samsung Pay+ experience we’ve got a set of articles that might help you in HOW DO I CHANGE MY DETAILS? iOS. Android. Tap “Account” in the Curve app (bottom of the screen). Tap “Settings” (top right). Tap on your email address or phone number to change (if it’s your phone number you want to update, you’ll be asked to verify your new number). Tap “Account” in the navigation bar HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details. If you’re on one of our premium Curve Black or Metal tiers, you have a 14 daycooling-off
WHAT IS THE CURRENT SYSTEM STATUS? What is the current System Status? You can view our live System Status anytime at status.curve.com. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”. We also post System Status updates on our Twitter and Facebook pages. CURVE SEND – CURVE Curve Send. What is Curve Send and how does it work? Sending, receiving and cancelling payments. HOW TO USE SAMSUNG PAY? How to use Samsung Pay? You can use Samsung Pay to shop with your debit and credit cards in almost any store accepting contactless payments. Also, there’s no limit on the value of Samsung Pay transactions, however, some merchants apply the contactless limit and only accept Samsung Pay payments up to £30 (or £45 from April 1st,2020).
CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
HOW DO I CHANGE MY PASSCODE? Open the “ Account ” tab in your Curve app. Tap the “ Profile ” in the top right corner of your screen. Scroll down to the “ Security ” section and select “ Change passcode .”. You’ll be prompted to verify your identity first (either by biometrics or entering your current passcode) and then we’ll ask you to enter a MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203 I CAN'T ADD A CARD TO THE CURVE APP I can't add a card to the Curve app. Curve supports Visa and Mastercard® debit and credit cards. We don't support American Express, Maestro, Diners Club, JCB or UnionPay cards. You can learn more about adding your payment cards to Curve here. Also, we don’t support most prepaid cards. If your prepaid card doesn’t work withCurve and you'd
WHAT IS SAMSUNG PAY + POWERED BY CURVE? To put it simply, the Samsung Pay + (formerly Samsung Pay Card) uses Curve’s engine and brings all your Mastercard® and VISA debit and credit cards together in one app. To support you through your Samsung Pay+ experience we’ve got a set of articles that might help you in CURVE SEND – CURVE Curve Send. What is Curve Send and how does it work? Sending, receiving and cancelling payments. HOW DOES CURVE WORK AND WHO'S ELIGIBLE FOR IT? How does Curve Card work? Curve allows you to spend from any of your accounts using just one card, clearing the clutter from your wallet and simplifying your finances. Add your eligible Mastercard® or Visa debit and credit cards to the Curve app, and enjoy spending using justthe Curve Card.
MY CURVE REWARDS
After you have made a purchase at the relevant merchant, it will take us a few days to validate your cashback. Once this is done, the reward will show as pending. Pending rewards will be paid out directly to your Curve Cash card within 21 days. You can track your pending cashback by heading to the “Rewards” tab and tapping the “Star WHAT IS THE CURRENT SYSTEM STATUS? What is the current System Status? You can view our live System Status anytime at status.curve.com. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”. We also post System Status updates on our Twitter and Facebook pages.CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
HOW DO I ACTIVATE MY CURVE CARD? A verified email address. A verified phone number. Once those are in place, you’ll be able to activate your Curve Card! To activate your card, open the Curve app on iOS or Android and tap the “Account” tab in the navigation bar. Then select “Activate your Card” and enter the last four digits of your Curve MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203 HOW EXACTLY DOES LOUNGEKEY™ WORK? The lounge attendant will swipe your Curve Metal Card to verify that you're eligible for entry (you'll need to have activated your Curve Card) You and your travel companions will then be able to gain access at a rate of only £20 per person by paying with your Curve Metal Card. It’s worth noting that for certain lounges, there could be an ARE THERE ANY FEES ASSOCIATED WITH USING CURVE? Curve Black (£ or € 9.99 p/m) - Unlimited fee free foreign spend (fair use of £15,000 per annum beyond which we may charge 2%). Withdraw up to £400 per month from foreign ATMs. There’s 2% fee or a £2 charge (whichever is higher) for any further withdrawals. Curve Metal (£ or € 14.99 p/m, 150 p/a) - Unlimited fee free foreignspend
WHAT IS SAMSUNG PAY + POWERED BY CURVE? To put it simply, the Samsung Pay + (formerly Samsung Pay Card) uses Curve’s engine and brings all your Mastercard® and VISA debit and credit cards together in one app. To support you through your Samsung Pay+ experience we’ve got a set of articles that might help you in CURVE SEND – CURVE Curve Send. What is Curve Send and how does it work? Sending, receiving and cancelling payments.MY CURVE REWARDS
After you have made a purchase at the relevant merchant, it will take us a few days to validate your cashback. Once this is done, the reward will show as pending. Pending rewards will be paid out directly to your Curve Cash card within 21 days. You can track your pending cashback by heading to the “Rewards” tab and tapping the “Star WHAT’S CURVE FRONTED? What’s Curve Fronted? Curve Fronted empowers you to pay with your Curve debit card by using an underlying credit card in situations where the merchant wouldn’t normally accept credit cards. The 1.5% service fee helps us cover the costs of those transactions so you can take advantage of this feature and keep your spending records in oneplace.
HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details. If you’re on one of our premium Curve Black or Metal tiers, you have a 14 daycooling-off
HOW DO I CHANGE MY DETAILS? iOS. Android. Tap “Account” in the Curve app (bottom of the screen). Tap “Settings” (top right). Tap on your email address or phone number to change (if it’s your phone number you want to update, you’ll be asked to verify your new number). Tap “Account” in the navigation bar WHAT'S COVERED BY MY PREMIUM SUBSCRIPTION? All Curve Black or Curve Metal customers up to the age of 70 will be eligible for all benefits of AXA travel insurance. For children to be covered, they must be under the age of 19, or under 21 if in full-time education. Please note that if you are under the age of 21 you will not be covered under Section N – Rental Car Collision Damage Waiver. WHAT IS THE CURRENT SYSTEM STATUS? What is the current System Status? You can view our live System Status anytime at status.curve.com. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”. We also post System Status updates on our Twitter and Facebook pages.CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
ARE THERE ANY FEES ASSOCIATED WITH USING CURVE? Curve Black (£ or € 9.99 p/m) - Unlimited fee free foreign spend (fair use of £15,000 per annum beyond which we may charge 2%). Withdraw up to £400 per month from foreign ATMs. There’s 2% fee or a £2 charge (whichever is higher) for any further withdrawals. Curve Metal (£ or € 14.99 p/m, 150 p/a) - Unlimited fee free foreignspend
MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203 CURVE SEND – CURVE Curve Send. What is Curve Send and how does it work? Sending, receiving and cancelling payments.MY CURVE REWARDS
After you have made a purchase at the relevant merchant, it will take us a few days to validate your cashback. Once this is done, the reward will show as pending. Pending rewards will be paid out directly to your Curve Cash card within 21 days. You can track your pending cashback by heading to the “Rewards” tab and tapping the “Star WHAT’S CURVE FRONTED? What’s Curve Fronted? Curve Fronted empowers you to pay with your Curve debit card by using an underlying credit card in situations where the merchant wouldn’t normally accept credit cards. The 1.5% service fee helps us cover the costs of those transactions so you can take advantage of this feature and keep your spending records in oneplace.
HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details. If you’re on one of our premium Curve Black or Metal tiers, you have a 14 daycooling-off
HOW DO I CHANGE MY DETAILS? iOS. Android. Tap “Account” in the Curve app (bottom of the screen). Tap “Settings” (top right). Tap on your email address or phone number to change (if it’s your phone number you want to update, you’ll be asked to verify your new number). Tap “Account” in the navigation bar WHAT'S COVERED BY MY PREMIUM SUBSCRIPTION? All Curve Black or Curve Metal customers up to the age of 70 will be eligible for all benefits of AXA travel insurance. For children to be covered, they must be under the age of 19, or under 21 if in full-time education. Please note that if you are under the age of 21 you will not be covered under Section N – Rental Car Collision Damage Waiver. WHAT IS THE CURRENT SYSTEM STATUS? What is the current System Status? You can view our live System Status anytime at status.curve.com. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”. We also post System Status updates on our Twitter and Facebook pages.CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
ARE THERE ANY FEES ASSOCIATED WITH USING CURVE? Curve Black (£ or € 9.99 p/m) - Unlimited fee free foreign spend (fair use of £15,000 per annum beyond which we may charge 2%). Withdraw up to £400 per month from foreign ATMs. There’s 2% fee or a £2 charge (whichever is higher) for any further withdrawals. Curve Metal (£ or € 14.99 p/m, 150 p/a) - Unlimited fee free foreignspend
MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203SUBSCRIPTIONS
Subscriptions. How do I upgrade or downgrade? What subscription plans are available? How do I change the payment method for my subscription? Who is my insurance provider and how do I contact them? What's covered by my premium subscription?CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203 GARMIN PAY – CURVE Garmin Pay. You can add up to 10 credit or debit cards to your Garmin Pay™ wallet. To add your Curve Card there: From the Garmin Connect™ app, select the three horizontal lines or the three dots icon (depending on the type of your device). Select Garmin Pay > three dots icon > Add Card. Follow the on-screen instructions. After thecard is
WHY IS CURVE CROWDFUNDING? Whilst we have just secured £72.5m from our latest institutional funding round (Series C), we want to bring you, the Curve community, even closer to our journey. You are at the heart of what we do I CAN'T ADD A CARD TO THE CURVE APP I can't add a card to the Curve app. Curve supports Visa and Mastercard® debit and credit cards. We don't support American Express, Maestro, Diners Club, JCB or UnionPay cards. You can learn more about adding your payment cards to Curve here. Also, we don’t support most prepaid cards. If your prepaid card doesn’t work withCurve and you'd
HOW TO USE SAMSUNG PAY? How to use Samsung Pay? You can use Samsung Pay to shop with your debit and credit cards in almost any store accepting contactless payments. Also, there’s no limit on the value of Samsung Pay transactions, however, some merchants apply the contactless limit and only accept Samsung Pay payments up to £30 (or £45 from April 1st,2020).
HOW DO REFUNDS WORK WHEN SPENDING WITH CURVE? Refund’s back to your Curve Cash balance. In case the refund couldn’t be matched to the original transaction, we’ll instantly process it to your Curve Cash account. The refund will show in your Curve Cash balance on the date it was refunded – click on the transaction to see the full details. WHAT IS SAMSUNG PAY + POWERED BY CURVE? To put it simply, the Samsung Pay + (formerly Samsung Pay Card) uses Curve’s engine and brings all your Mastercard® and VISA debit and credit cards together in one app. To support you through your Samsung Pay+ experience we’ve got a set of articles that might help you in CAN I ADD MY CURVE CARD TO APPLE PAY, GOOGLE PAY OR Yes! You can add your Curve Card to any of those options! You can check our following guides on using your Curve Card with: Apple Pay Google Pay Samsung Pay It’s worth noting that if you’re in th CURVE SEND – CURVE Curve Send. What is Curve Send and how does it work? Sending, receiving and cancelling payments.MY CURVE REWARDS
After you have made a purchase at the relevant merchant, it will take us a few days to validate your cashback. Once this is done, the reward will show as pending. Pending rewards will be paid out directly to your Curve Cash card within 21 days. You can track your pending cashback by heading to the “Rewards” tab and tapping the “Star HOW DO I CHANGE MY DETAILS? iOS. Android. Tap “Account” in the Curve app (bottom of the screen). Tap “Settings” (top right). Tap on your email address or phone number to change (if it’s your phone number you want to update, you’ll be asked to verify your new number). Tap “Account” in the navigation bar WHAT’S CURVE FRONTED? What’s Curve Fronted? Curve Fronted empowers you to pay with your Curve debit card by using an underlying credit card in situations where the merchant wouldn’t normally accept credit cards. The 1.5% service fee helps us cover the costs of those transactions so you can take advantage of this feature and keep your spending records in oneplace.
WHAT'S COVERED BY MY PREMIUM SUBSCRIPTION? All Curve Black or Curve Metal customers up to the age of 70 will be eligible for all benefits of AXA travel insurance. For children to be covered, they must be under the age of 19, or under 21 if in full-time education. Please note that if you are under the age of 21 you will not be covered under Section N – Rental Car Collision Damage Waiver. HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details. If you’re on one of our premium Curve Black or Metal tiers, you have a 14 daycooling-off
WHAT IS THE CURRENT SYSTEM STATUS? What is the current System Status? You can view our live System Status anytime at status.curve.com. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”. We also post System Status updates on our Twitter and Facebook pages.CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
ARE THERE ANY FEES ASSOCIATED WITH USING CURVE? Curve Black (£ or € 9.99 p/m) - Unlimited fee free foreign spend (fair use of £15,000 per annum beyond which we may charge 2%). Withdraw up to £400 per month from foreign ATMs. There’s 2% fee or a £2 charge (whichever is higher) for any further withdrawals. Curve Metal (£ or € 14.99 p/m, 150 p/a) - Unlimited fee free foreignspend
MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203 CURVE SEND – CURVE Curve Send. What is Curve Send and how does it work? Sending, receiving and cancelling payments.MY CURVE REWARDS
After you have made a purchase at the relevant merchant, it will take us a few days to validate your cashback. Once this is done, the reward will show as pending. Pending rewards will be paid out directly to your Curve Cash card within 21 days. You can track your pending cashback by heading to the “Rewards” tab and tapping the “Star HOW DO I CHANGE MY DETAILS? iOS. Android. Tap “Account” in the Curve app (bottom of the screen). Tap “Settings” (top right). Tap on your email address or phone number to change (if it’s your phone number you want to update, you’ll be asked to verify your new number). Tap “Account” in the navigation bar WHAT’S CURVE FRONTED? What’s Curve Fronted? Curve Fronted empowers you to pay with your Curve debit card by using an underlying credit card in situations where the merchant wouldn’t normally accept credit cards. The 1.5% service fee helps us cover the costs of those transactions so you can take advantage of this feature and keep your spending records in oneplace.
WHAT'S COVERED BY MY PREMIUM SUBSCRIPTION? All Curve Black or Curve Metal customers up to the age of 70 will be eligible for all benefits of AXA travel insurance. For children to be covered, they must be under the age of 19, or under 21 if in full-time education. Please note that if you are under the age of 21 you will not be covered under Section N – Rental Car Collision Damage Waiver. HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details. If you’re on one of our premium Curve Black or Metal tiers, you have a 14 daycooling-off
WHAT IS THE CURRENT SYSTEM STATUS? What is the current System Status? You can view our live System Status anytime at status.curve.com. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”. We also post System Status updates on our Twitter and Facebook pages.CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
ARE THERE ANY FEES ASSOCIATED WITH USING CURVE? Curve Black (£ or € 9.99 p/m) - Unlimited fee free foreign spend (fair use of £15,000 per annum beyond which we may charge 2%). Withdraw up to £400 per month from foreign ATMs. There’s 2% fee or a £2 charge (whichever is higher) for any further withdrawals. Curve Metal (£ or € 14.99 p/m, 150 p/a) - Unlimited fee free foreignspend
MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203SUBSCRIPTIONS
Subscriptions. How do I upgrade or downgrade? What subscription plans are available? How do I change the payment method for my subscription? Who is my insurance provider and how do I contact them? What's covered by my premium subscription? MY CARD HAS BEEN LOST OR STOLEN To lock your card, tap on the “Card” icon on the bottom left of the app and toggle on (swipe right) the Lock Card button. To unlock your card, go to the same place and toggle the Lock Card button to the left. If you don't have access to the Curve app and have misplaced your card, please call our emergency phone line: UK customers: +44 203CARD EXPIRATION
My card expires soon. If your Curve Card expires soon, you’ll receive an email asking you to confirm your shipping address. Once confirmed, we’ll automatically reissue your Curve Card for free. Remember: If you don’t confirm your current shipping address, we’ll send a new card to the address on file. The card deliverytakes between 5-14
HOW DO I CHANGE MY PASSCODE? Open the “ Account ” tab in your Curve app. Tap the “ Profile ” in the top right corner of your screen. Scroll down to the “ Security ” section and select “ Change passcode .”. You’ll be prompted to verify your identity first (either by biometrics or entering your current passcode) and then we’ll ask you to enter a GARMIN PAY – CURVE Garmin Pay. You can add up to 10 credit or debit cards to your Garmin Pay™ wallet. To add your Curve Card there: From the Garmin Connect™ app, select the three horizontal lines or the three dots icon (depending on the type of your device). Select Garmin Pay > three dots icon > Add Card. Follow the on-screen instructions. After thecard is
WHY IS CURVE CROWDFUNDING? Whilst we have just secured £72.5m from our latest institutional funding round (Series C), we want to bring you, the Curve community, even closer to our journey. You are at the heart of what we do I CAN'T ADD A CARD TO THE CURVE APP I can't add a card to the Curve app. Curve supports Visa and Mastercard® debit and credit cards. We don't support American Express, Maestro, Diners Club, JCB or UnionPay cards. You can learn more about adding your payment cards to Curve here. Also, we don’t support most prepaid cards. If your prepaid card doesn’t work withCurve and you'd
HOW DO REFUNDS WORK WHEN SPENDING WITH CURVE? Refund’s back to your Curve Cash balance. In case the refund couldn’t be matched to the original transaction, we’ll instantly process it to your Curve Cash account. The refund will show in your Curve Cash balance on the date it was refunded – click on the transaction to see the full details. WHAT IS SAMSUNG PAY + POWERED BY CURVE? To put it simply, the Samsung Pay + (formerly Samsung Pay Card) uses Curve’s engine and brings all your Mastercard® and VISA debit and credit cards together in one app. To support you through your Samsung Pay+ experience we’ve got a set of articles that might help you in CAN I ADD MY CURVE CARD TO APPLE PAY, GOOGLE PAY OR Yes! You can add your Curve Card to any of those options! You can check our following guides on using your Curve Card with: Apple Pay Google Pay Samsung Pay It’s worth noting that if you’re in thMY CURVE REWARDS
How to get started with Rewards? Download or update your Curve app. Open the “ Rewards ” tab, choose and activate your offers. Spend with your Curve Card to get the cashback if the purchase is eligiblefor it.
CURVE SEND – CURVE How can we help you today? Our full FAQ guide to support you through any queries you may have about Curve. MY CARD HAS BEEN LOST OR STOLEN We can fix this and make sure your money’s safe in the process. First, if your card is missing, please lock it in the Curve app. This will prevent anyone from using your Curve Card. If you find it WHAT’S CURVE FRONTED? Curve Fronted empowers you to pay with your Curve debit card by using an underlying credit card in situations where the merchant wouldn’t normally accept credit cards.The 1.5% service fee helps us HOW DO I CHANGE MY DETAILS? Changing your address. Changing your address in the app is the same for both Android and Apple devices: Tap “ Account ” in the Curve app (bottom of the screen). Tap “ Settings ” (top right). Tap on your address to make changes. WHAT'S COVERED BY MY PREMIUM SUBSCRIPTION? Where does my insurance cover me? You will be covered by AXA travel insurance when travelling worldwide. You are also covered within your country of residence as long as you are at least 100km away from your home and have at least 2 nights of pre-booked accommodation. HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details.If you’re WHAT IS THE CURRENT SYSTEM STATUS? You can view our live System Status anytime at status.curve.com.. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”.CARD EXPIRATION
Been with Curve for quite a while now? Your card might be expiring soon. Curve Cards expire to keep them in good working condition and to protect you against fraud. Where can I find the expiry date ARE THERE ANY FEES ASSOCIATED WITH USING CURVE? Curve won’t apply any fees when spending in the currency your payment card is set to in-app. Always be sure to check with the merchant to ensure that you don’t encounter any hidden fees fromthem, too.
MY CURVE REWARDS
How to get started with Rewards? Download or update your Curve app. Open the “ Rewards ” tab, choose and activate your offers. Spend with your Curve Card to get the cashback if the purchase is eligiblefor it.
CURVE SEND – CURVE How can we help you today? Our full FAQ guide to support you through any queries you may have about Curve. MY CARD HAS BEEN LOST OR STOLEN We can fix this and make sure your money’s safe in the process. First, if your card is missing, please lock it in the Curve app. This will prevent anyone from using your Curve Card. If you find it WHAT’S CURVE FRONTED? Curve Fronted empowers you to pay with your Curve debit card by using an underlying credit card in situations where the merchant wouldn’t normally accept credit cards.The 1.5% service fee helps us HOW DO I CHANGE MY DETAILS? Changing your address. Changing your address in the app is the same for both Android and Apple devices: Tap “ Account ” in the Curve app (bottom of the screen). Tap “ Settings ” (top right). Tap on your address to make changes. WHAT'S COVERED BY MY PREMIUM SUBSCRIPTION? Where does my insurance cover me? You will be covered by AXA travel insurance when travelling worldwide. You are also covered within your country of residence as long as you are at least 100km away from your home and have at least 2 nights of pre-booked accommodation. HOW DO I CANCEL MY ACCOUNT? To cancel your account you'll have to contact us and we'll do it for you. All we’ll ask will be the reason for your decision (if you’d like to share it with us) and some security details.If you’re WHAT IS THE CURRENT SYSTEM STATUS? You can view our live System Status anytime at status.curve.com.. We'll regularly update the current System Status and scheduled maintenance on our Status Page. You can receive automatic Email/SMS updates by clicking “Subscribe for Updates”.CARD EXPIRATION
Been with Curve for quite a while now? Your card might be expiring soon. Curve Cards expire to keep them in good working condition and to protect you against fraud. Where can I find the expiry date ARE THERE ANY FEES ASSOCIATED WITH USING CURVE? Curve won’t apply any fees when spending in the currency your payment card is set to in-app. Always be sure to check with the merchant to ensure that you don’t encounter any hidden fees fromthem, too.
MY CARD HAS BEEN LOST OR STOLEN We can fix this and make sure your money’s safe in the process. First, if your card is missing, please lock it in the Curve app. This will prevent anyone from using your Curve Card. If you find itSUBSCRIPTIONS
How can we help you today? Our full FAQ guide to support you through any queries you may have about Curve. WHY IS CURVE CROWDFUNDING? Whilst we have just secured £72.5m from our latest institutional funding round (Series C), we want to bring you, the Curve community, even closer to our journey. You are at the heart of what we doCARD EXPIRATION
Been with Curve for quite a while now? Your card might be expiring soon. Curve Cards expire to keep them in good working condition and to protect you against fraud. Where can I find the expiry date GARMIN PAY – CURVE You can add up to 10 credit or debit cards to your Garmin Pay™ wallet. To add your Curve Card there: From the Garmin Connect™ app, select the three horizontal lines or the three dots icon (depending on the type of your device). WHAT IS SAMSUNG PAY + POWERED BY CURVE? To put it simply, the Samsung Pay + (formerly Samsung Pay Card) uses Curve’s engine and brings all your Mastercard® and VISA debit and credit cards together in one app. To support you through your HOW DO I CHANGE MY PASSCODE? When you first set up the Curve app on your phone, you'll be asked to set up a 4-digit passcode of your choice. The app typically asks for biometric verification, such as Face ID, when you want to make changes, for example deleting a payment card or viewing your PIN. I CAN'T ADD A CARD TO THE CURVE APP Curve supports Visa, Mastercard®, Diners Club and Discover debit and credit cards. We don't support American Express, Maestro, JCB or UnionPay cards. You can learn more about adding your payment ca CAN I ADD MY CURVE CARD TO APPLE PAY, GOOGLE PAY OR Yes! You can add your Curve Card to any of those options! You can check our following guides on using your Curve Card with: Apple Pay Google Pay Samsung Pay It’s worth noting that if you’re in th HOW DO REFUNDS WORK WHEN SPENDING WITH CURVE? Refunds aren’t processed by retailers in real-time and we tend to receive them 1-5 working days after they’ve been requested. You’ll be able to get your money back straight to your payment card or Choose another country to see content specific to your location.🇬🇧 UK
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JOIN 1.5+ MILLION PEOPLE WHO HAVE SWAPPED THEIR WALLET FOR CURVE.Phone number+44
Phone numberGet download link ONE OF THOSE INVENTIONS THAT ONCE YOU USE IT, YOU WONDER WHY THE HELL YOU DIDN'T HAVE IT SOONER.*
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Doug
LOVE CURVE. HELPED ON LOADS OF EXCHANGE RATE SAVINGS. EASILY SAVED AFEW HUNDRED POUNDS
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Kevin
LIFE CHANGER! NO MORE ENDLESS RECEIPTS IN MY PURSE! NO HIGH COSTS, NO LOSS WHEN PAYING IN FOREIGN CURRENCY!*
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Nathalie B
DEFINITELY THE FUTURE*
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Robin S
THIS IS ACTUALLY SUCH A HANDY LITTLE APP I LOVE IT. MAKES IT EASIER TO KEEP TRACK OF FINANCES ON DIFFERENT CARDS ALL IN ONE PLACE.*
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SAME BANKS,
BETTER BANKING
Connecting your debit and credit cards to Curve modernises all your accounts, so you never have to switch banks. All cards become contactless and work with Apple Pay, Google Pay and Samsung Pay. You get a great exchange rate when you travel (and avoid any nasty fees). Plus, cashback from your favourite brands? Win all round. THIS IS NOT A BANK – THIS IS THE NEW WAY OF BANKING.Download now
New
SAMSUNG
PAY CARD
We’ve teamed up with the tech pioneers at Samsung to create the Samsung Pay Card powered by Curve. It allows their customers to keep all their Mastercard and Visa branded cards in one place, to simplify the way they manage their everyday spending. Available exclusively through the Samsung Pay App. It’s spending. Only simpler.Learn more
TIME TRAVEL TO SWITCH PASTPAYMENTS
Paid on the wrong card? Want to move a payment from your debit to credit card to free up cash? Use Curve to GO BACK IN TIME to switch the payment to the desired account and free up some cash. That’s right, your Curve card is a time machine.Learn more
ZERO-EFFORT SENDING
Send money to anyone else on Curve, in any of our supportedcurrencies.
Download now
MAXIMISE REWARDS
Curve Fronted makes it possible to pay credit card bills or UK taxes with another credit card so you can spread the cost and maximiserewards.
Learn more
ALL IN THE WRIST
Get Curve on your smart watch and run hands-free with all your cardson the go
Learn more
PICK A CARD. ANY CARD.Learn more
BLUE
The Classic Curve ExperienceFree
Blue
Free
The Classic Curve ExperienceLearn more
READY TO START CURVING? DOWNLOAD CURVE TO DOWNSIZE YOUR WALLET FOR GOOD.Phone number+44
Phone numberGet download link LEGAL BITS: Curve is available for UK and EEA residents. For now, Curve only supports Mastercard® and Visa branded debit and credit cards. Google Pay and Samsung Pay are not available in all countries and on all cards yet. Fair usagelimits and weekend
charges may apply to any foreign currency or ATM transactions abroad, outlined in your Curve Cardor Samsung Pay
Card Terms of
Service. Curve cashback limits differ by tier: Curve Blue (90 days on 3 selected retailers) Curve Black (Unlimited time on 3 retailers) and Curve Metal (Unlimited time on 6 retailers). Go Back in Time applies to transactions up to £5,000, made on or after 28 June 2020. Curve Fronted is bound by the conditions set out in our Fair Usage policy. -------------------------COMPANY
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Copyright - 2020 © Curve OS Limited. The Curve Card, the Samsung Pay Card and the E-money related to these cards is issued by Curve OS Limited (company No. 09523903) authorised in the UK by the Financial Conduct Authority to issue electronic money (firm reference number 900926). Mastercard® is a registered trademark of Mastercard International Incorporated. The Curve Card and Samsung Pay Card are issued pursuant to license by Mastercard International Inc. Cards shown are all representative. There is no arrangement between Curve and any of the banks, card issuers or networks and all queries should be directed to us. Because Curve can’t guarantee that their network is always available, it is advised that you carry at least one backup card or make sure that multiple cards are available in your Apple Pay, Google Pay or Samsung Pay account.Details
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