INTERMEDIA CUSTOMER LOGINCUSTOMER LOGINWEBMAIL Login to other services: SecuriSync AnyMeeting Office 365 AppID Powered by Intermedia AppID ® INTERMEDIA CUSTOMER LOGIN Log in to manage individual voice services, including 800 numbers, Internet faxing and more. INTERMEDIA UNITE DESKTOP APP FOR WINDOWS: HOW TO INSTALL Install Intermedia Unite Desktop App for Windows. Download the application via the following link: Download. Run the previously downloaded file. Accept the License Service Agreement and follow the installation steps. Here you can select if all users LINKSYS WRT54-SERIES ROUTERS WITH DD-WRT FIRMWARE Temporary Resolution. The custom DD-WRT firmware allows many incompatible WRT54G-series routers to become compatible. However, Intermedia cannot install the custom firmware on your router for you. A layout of the DD-WRT interface can be found here. Perform the standard DD-WRT router changes to make these routers compatible. HOW TO USE THE INBOX REPAIR TOOL (SCANPST.EXE To run the Inbox Repair Tool, follow these steps: Make sure Outlook is closed. Make sure that the Show hidden files and folders option is enabled in your Folder options. The file scanpst.exe is a hidden file, so you need this setting to be enabled to locate it. Click Start, then
Control panel.
HOW TO INCREASE SIZE LIMIT OF YOUR PST AND OST FILES IN Right-click Outlook, point to New, and then click Key. Type PST, and then press ENTER. In the Edit DWORD Value window, choose Decimal and type the value in the Value data box, and then click OK. Repeat steps 5 through 7 to create another DWORD WarnLargeFileSize, and then close the registry.
BODY OF MESSAGES IS MISSING IN MY OUTLOOK ON WINDOWS. WHAT Outlook 2007: Tools > Trust Center > Add-ins. Outlook 2010/2013/2016/2019: File > Options > Add-ins. In the Manage field choose COM add-ins and click Go. Highlight an AVG or NOD32 add-in and click Remove. You may also check, whether hardware graphics acceleration is disabled on your machine. To check this, open your Outlook and navigate to File HOW TO DISABLE MISSED CALL NOTIFICATION ON YEALINK PHONES By design, when the phone is a part of a hunt group and the agent does not answer the call, the device will have a missed call notification - even if the
YEALINK W52: HOW TO SWITCH SILENT MODE ON/OFF To switch the silent mode off via the handset: Long press Pound (#) again until the LCD screen prompts “All Ring Tones On”. The silent mode is off. The Silent Mode icon (crossed musical note) disappears from the status line. Note: When the silent mode is activated, the advisory tones will not be played, regardless of their settings. CISCO SPA 504G PHONE OWNER’S MANUAL V 1 Introduction Congratulations on purchasing the Intermedia Hosted PBX phone system and service. You will now be able to share your phone connection between fixed & wireless handsets and across multiple INTERMEDIA CUSTOMER LOGINCUSTOMER LOGINWEBMAIL Login to other services: SecuriSync AnyMeeting Office 365 AppID Powered by Intermedia AppID ® INTERMEDIA CUSTOMER LOGIN Log in to manage individual voice services, including 800 numbers, Internet faxing and more. INTERMEDIA UNITE DESKTOP APP FOR WINDOWS: HOW TO INSTALL Install Intermedia Unite Desktop App for Windows. Download the application via the following link: Download. Run the previously downloaded file. Accept the License Service Agreement and follow the installation steps. Here you can select if all users LINKSYS WRT54-SERIES ROUTERS WITH DD-WRT FIRMWARE Temporary Resolution. The custom DD-WRT firmware allows many incompatible WRT54G-series routers to become compatible. However, Intermedia cannot install the custom firmware on your router for you. A layout of the DD-WRT interface can be found here. Perform the standard DD-WRT router changes to make these routers compatible. HOW TO USE THE INBOX REPAIR TOOL (SCANPST.EXE To run the Inbox Repair Tool, follow these steps: Make sure Outlook is closed. Make sure that the Show hidden files and folders option is enabled in your Folder options. The file scanpst.exe is a hidden file, so you need this setting to be enabled to locate it. Click Start, then Control panel.
HOW TO INCREASE SIZE LIMIT OF YOUR PST AND OST FILES IN Right-click Outlook, point to New, and then click Key. Type PST, and then press ENTER. In the Edit DWORD Value window, choose Decimal and type the value in the Value data box, and then click OK. Repeat steps 5 through 7 to create another DWORD WarnLargeFileSize, and then close the registry.
BODY OF MESSAGES IS MISSING IN MY OUTLOOK ON WINDOWS. WHAT Outlook 2007: Tools > Trust Center > Add-ins. Outlook 2010/2013/2016/2019: File > Options > Add-ins. In the Manage field choose COM add-ins and click Go. Highlight an AVG or NOD32 add-in and click Remove. You may also check, whether hardware graphics acceleration is disabled on your machine. To check this, open your Outlook and navigate to File HOW TO DISABLE MISSED CALL NOTIFICATION ON YEALINK PHONES By design, when the phone is a part of a hunt group and the agent does not answer the call, the device will have a missed call notification - even if the
YEALINK W52: HOW TO SWITCH SILENT MODE ON/OFF To switch the silent mode off via the handset: Long press Pound (#) again until the LCD screen prompts “All Ring Tones On”. The silent mode is off. The Silent Mode icon (crossed musical note) disappears from the status line. Note: When the silent mode is activated, the advisory tones will not be played, regardless of their settings. CISCO SPA 504G PHONE OWNER’S MANUAL V 1 Introduction Congratulations on purchasing the Intermedia Hosted PBX phone system and service. You will now be able to share your phone connection between fixed & wireless handsets and across multiple RECOMMENDED HEADSETS WITH INTERMEDIA UNITE The article lists headsets that can be used with Intermedia Unite. Purchasing headsets with Intermedia . If you would like to purchase a headset with Intermedia you can choose from the following: INTERMEDIA UNITE DESKTOP APP FOR WINDOWS: HOW TO INSTALL Important: If you are trying to deploy Intermedia Unite to multiple workstations, see our mass deployment best practices. This article describes the process of Desktop app installation on Windows. Supported versions are: Windows 7 and later versions (earlier versions do not support Electron apps), i ncompatible with Windows Server.; 64-bit (32-bit versions are not supported) LINKSYS WRT54-SERIES ROUTERS WITH DD-WRT FIRMWARE Temporary Resolution. The custom DD-WRT firmware allows many incompatible WRT54G-series routers to become compatible. However, Intermedia cannot install the custom firmware on your router for you. A layout of the DD-WRT interface can be found here. Perform the standard DD-WRT router changes to make these routers compatible. EMAIL PROTECTION: POLICY LEVEL SAFE & BLOCKED SENDERS This article describes how to manage policy level Safe & Blocked senders lists. Instructions for management of personal Safe & Blocked senders lists can be found here.. Important: If the entry is blocked or allowed on the same level, policy level or end user level, then Safe Senders list overrides Blocked Senders List. However, if the entry is blocked or allowed on different levels, Blocked HOW TO USE THE INBOX REPAIR TOOL (SCANPST.EXE To run the Inbox Repair Tool, follow these steps: Make sure Outlook is closed. Make sure that the Show hidden files and folders option is enabled in your Folder options. The file scanpst.exe is a hidden file, so you need this setting to be enabled to locate it. Click Start, then Control panel.
HOW TO VIEW ACTIVE CALLS AND CALL HISTORIES ON INTERMEDIA In HostPilot, the account owner or technical administrator can view all the active calls and the calls made from or to the phones registered to your Voice Services account for the last three months.The call history list shows the date, time, and duration of each call, along with the caller and recipient (phone numbers, or extensions and names, if known). HOW DO I MANAGE RESOURCE MAILBOX CALENDAR? Open Outlook > Calendar. Right-click on Room Calendar > Properties > Permissions > add non-delegate user > assign necessary permissions. Read the Knowledge Base article on What Do The Outlook Permissions Levels Mean? for more information. Share Resource calendar will all users. To do that: Open Outlook > Calendar. HOW TO ENABLE AND USE SEND ON BEHALF PERMISSIONS IN Outlook 2010/2013/2016/2019: Click File > Info > Account Settings > Delegate Access. Click Add. Choose the mailbox from the Address Book. If you need the user to have partial access to your mailbox, you can specify the access level on the next screen. If you only need to give Send On Behalf permissions to the user, choose None for each folder. HOW DO I ADD SOMEONE ELSE'S MAILBOX TO MY EXCHANGE OUTLOOK On the Tools menu, click Account Settings. Select and double-click the email account you would like to change. Click More Settings. Select the Advanced tab. Click Add to open another mailbox. In the Add Mailbox box, type the name of the mailbox owner. Click OK twice. HOW TO SET UP YOUR NEW YEALINK W52P/W56B OR W60 CORDLESS When purchasing a Yealink W52P/W56B base unit and W52H Cordless handset(s) OR a Yealink W60B base unit and W56H Cordless handset, through HostPilot or directly from a sales representative, the devices will automatically appear on your Devices list. Most of the provisioning process is plug and play, however, you still need to assign handsets to the base in HostPilot, assign INTERMEDIA CUSTOMER LOGINCUSTOMER LOGINWEBMAIL Login to other services: SecuriSync AnyMeeting Office 365 AppID Powered by Intermedia AppID ® DEVELOPER PORTAL
Developer Portal is a service created for third-party developers who can make their integrations based on Intermedia public API.. Intermedia Developer Portal includes the following integrations: Voice API Voice API helps you to make, receive, and monitor calls around the world.
USING CLICK-TO-CALL WITH MICROSOFT EXCEL Open a new Excel Sheet. Create three columns labeled: • Column A – Name (optional) • Column B - Phone Number. • Column C - Click-to-Call. In the screenshot example, in the C2 cell, add the formula =HYPERLINK (CONCATENATE ("TEL:",B2)) This will create a hyperlink in the example C2 cell, of the phone number in the added to the B2 cell.
HOW TO SWITCH BETWEEN SECURISYNC® MODES Right-click on SecuriSync tray icon > Settings. In SecuriSync Settings window switch to the Account tab > Unlink SecuriSync from this computer. Choose Delete local folders which are being synced to SecuriSync. Once Unlink is complete, make sure there are no files in the My SecuriSync folder. You may delete the folder if it's still present.
HOW TO VIEW ACTIVE CALLS AND CALL HISTORIES ON INTERMEDIA In HostPilot, the account owner or technical administrator can view all the active calls and the calls made from or to the phones registered to your Voice Services account for the last three months.The call history list shows the date, time, and duration of each call, along with the caller and recipient (phone numbers, or extensions and names, if known). HOW TO MANAGE DEVICES Go to Voice Services > Devices > click on device > under Settings click on Change user & edit 911 location. In the new window: Select new user's name from the drop-down. Check I have read and understood the 911 Policy and limitations. Click Assign user. HOW TO INCREASE SIZE LIMIT OF YOUR PST AND OST FILES IN Right-click Outlook, point to New, and then click Key. Type PST, and then press ENTER. In the Edit DWORD Value window, choose Decimal and type the value in the Value data box, and then click OK. Repeat steps 5 through 7 to create another DWORD WarnLargeFileSize, and then close the registry.
HOW TO USE THE INBOX REPAIR TOOL (SCANPST.EXE To run the Inbox Repair Tool, follow these steps: Make sure Outlook is closed. Make sure that the Show hidden files and folders option is enabled in your Folder options. The file scanpst.exe is a hidden file, so you need this setting to be enabled to locate it. Click Start, then Control panel.
SKYPE FOR BUSINESS FOR ANDROID DEVICES To set up Android device: Install Skype for Business Mobile; Launch application and enter your email address and password; Tap Advanced options and enter your email address if the username field is empty; Uncheck the Autodetect server option; Enter Internal Discovery Address and External Discovery Address. BODY OF MESSAGES IS MISSING IN MY OUTLOOK ON WINDOWS. WHAT Outlook 2007: Tools > Trust Center > Add-ins. Outlook 2010/2013/2016/2019: File > Options > Add-ins. In the Manage field choose COM add-ins and click Go. Highlight an AVG or NOD32 add-in and click Remove. You may also check, whether hardware graphics acceleration is disabled on your machine. To check this, open your Outlook and navigate to File INTERMEDIA CUSTOMER LOGINCUSTOMER LOGINWEBMAIL Login to other services: SecuriSync AnyMeeting Office 365 AppID Powered by Intermedia AppID ® DEVELOPER PORTAL
Developer Portal is a service created for third-party developers who can make their integrations based on Intermedia public API.. Intermedia Developer Portal includes the following integrations: Voice API Voice API helps you to make, receive, and monitor calls around the world.
USING CLICK-TO-CALL WITH MICROSOFT EXCEL Open a new Excel Sheet. Create three columns labeled: • Column A – Name (optional) • Column B - Phone Number. • Column C - Click-to-Call. In the screenshot example, in the C2 cell, add the formula =HYPERLINK (CONCATENATE ("TEL:",B2)) This will create a hyperlink in the example C2 cell, of the phone number in the added to the B2 cell.
HOW TO SWITCH BETWEEN SECURISYNC® MODES Right-click on SecuriSync tray icon > Settings. In SecuriSync Settings window switch to the Account tab > Unlink SecuriSync from this computer. Choose Delete local folders which are being synced to SecuriSync. Once Unlink is complete, make sure there are no files in the My SecuriSync folder. You may delete the folder if it's still present.
HOW TO VIEW ACTIVE CALLS AND CALL HISTORIES ON INTERMEDIA In HostPilot, the account owner or technical administrator can view all the active calls and the calls made from or to the phones registered to your Voice Services account for the last three months.The call history list shows the date, time, and duration of each call, along with the caller and recipient (phone numbers, or extensions and names, if known). HOW TO MANAGE DEVICES Go to Voice Services > Devices > click on device > under Settings click on Change user & edit 911 location. In the new window: Select new user's name from the drop-down. Check I have read and understood the 911 Policy and limitations. Click Assign user. HOW TO INCREASE SIZE LIMIT OF YOUR PST AND OST FILES IN Right-click Outlook, point to New, and then click Key. Type PST, and then press ENTER. In the Edit DWORD Value window, choose Decimal and type the value in the Value data box, and then click OK. Repeat steps 5 through 7 to create another DWORD WarnLargeFileSize, and then close the registry.
HOW TO USE THE INBOX REPAIR TOOL (SCANPST.EXE To run the Inbox Repair Tool, follow these steps: Make sure Outlook is closed. Make sure that the Show hidden files and folders option is enabled in your Folder options. The file scanpst.exe is a hidden file, so you need this setting to be enabled to locate it. Click Start, then Control panel.
SKYPE FOR BUSINESS FOR ANDROID DEVICES To set up Android device: Install Skype for Business Mobile; Launch application and enter your email address and password; Tap Advanced options and enter your email address if the username field is empty; Uncheck the Autodetect server option; Enter Internal Discovery Address and External Discovery Address. BODY OF MESSAGES IS MISSING IN MY OUTLOOK ON WINDOWS. WHAT Outlook 2007: Tools > Trust Center > Add-ins. Outlook 2010/2013/2016/2019: File > Options > Add-ins. In the Manage field choose COM add-ins and click Go. Highlight an AVG or NOD32 add-in and click Remove. You may also check, whether hardware graphics acceleration is disabled on your machine. To check this, open your Outlook and navigate to File RECOMMENDED HEADSETS WITH INTERMEDIA UNITE The article lists headsets that can be used with Intermedia Unite. Purchasing headsets with Intermedia . If you would like to purchase a headset with Intermedia you can choose from the following: INTERMEDIA UNITE DESKTOP APP FOR WINDOWS: HOW TO INSTALL Install Intermedia Unite Desktop App for Windows. Download the application via the following link: Download. Run the previously downloaded file. Accept the License Service Agreement and follow the installation steps. Here you can select if all users CONTACT CENTER BUSINESS FUNCTION PROPERTIES Extra Info Text: Define lines of information to show to the agent on the CCA application. Every line has a label and a value. In the Extra Info Text, enter the label that will appear in the CCA. (The value will be taken from a variable.) Extra Info Variables: Add all extra variables. For each variable, click Add and type a name (matching the naming as per your IVR design as desired) for the HOW TO USE THE INBOX REPAIR TOOL (SCANPST.EXE To run the Inbox Repair Tool, follow these steps: Make sure Outlook is closed. Make sure that the Show hidden files and folders option is enabled in your Folder options. The file scanpst.exe is a hidden file, so you need this setting to be enabled to locate it. Click Start, then Control panel.
LINKSYS WRT54-SERIES ROUTERS WITH DD-WRT FIRMWARE Temporary Resolution. The custom DD-WRT firmware allows many incompatible WRT54G-series routers to become compatible. However, Intermedia cannot install the custom firmware on your router for you. A layout of the DD-WRT interface can be found here. Perform the standard DD-WRT router changes to make these routers compatible. BRING YOUR OWN PHONE (BYOP) TO INTERMEDIA UNITE BYOP has two major distinctions: Enhanced BYOP refers to hardware that has been fully certified to work with the Intermedia Unite network and allows the use of all features and service functionality, including Line Key provisioning from HostPilot, and makes migrating your supported VoIP devices to Intermedia Unite quick and easy. EMAIL PROTECTION: POLICY LEVEL SAFE & BLOCKED SENDERS This article describes how to manage policy level Safe & Blocked senders lists. Instructions for management of personal Safe & Blocked senders lists can be found here.. Important: If the entry is blocked or allowed on the same level, policy level or end user level, then Safe Senders list overrides Blocked Senders List. However, if the entry is blocked or allowed on different levels, Blocked HOW TO VIEW ACTIVE CALLS AND CALL HISTORIES ON INTERMEDIA In HostPilot, the account owner or technical administrator can view all the active calls and the calls made from or to the phones registered to your Voice Services account for the last three months.The call history list shows the date, time, and duration of each call, along with the caller and recipient (phone numbers, or extensions and names, if known). HOW TO MANAGE DEVICES Go to Voice Services > Devices > click on device > under Settings click on Change user & edit 911 location. In the new window: Select new user's name from the drop-down. Check I have read and understood the 911 Policy and limitations. Click Assign user. YEALINK CORDLESS DEVICES: HOW TO CONFIGURE REPEATER MODE Important: r epeater is a totally separate device unit that should be purchased by the customer, themselves, before enabling Repeater Mode on the handset. Enabled Repeater Mode without actual registered repeater unit could be causing problems since there is no repeater present. To configure the repeater mode via the handset: INTERMEDIA CUSTOMER LOGINCUSTOMER LOGINWEBMAIL Login to other services: SecuriSync AnyMeeting Office 365 AppID Powered by Intermedia AppID ® INTERMEDIA UNITE DESKTOP APP FOR WINDOWS: HOW TO INSTALL Install Intermedia Unite Desktop App for Windows. Download the application via the following link: Download. Run the previously downloaded file. Accept the License Service Agreement and follow the installation steps. Here you can select if all users DEVELOPER PORTAL
Developer Portal is a service created for third-party developers who can make their integrations based on Intermedia public API.. Intermedia Developer Portal includes the following integrations: Voice API Voice API helps you to make, receive, and monitor calls around the world.
BRING YOUR OWN PHONE (BYOP) TO INTERMEDIA UNITE BYOP has two major distinctions: Enhanced BYOP refers to hardware that has been fully certified to work with the Intermedia Unite network and allows the use of all features and service functionality, including Line Key provisioning from HostPilot, and makes migrating your supported VoIP devices to Intermedia Unite quick and easy. HOW TO SWITCH BETWEEN SECURISYNC® MODES Right-click on SecuriSync tray icon > Settings. In SecuriSync Settings window switch to the Account tab > Unlink SecuriSync from this computer. Choose Delete local folders which are being synced to SecuriSync. Once Unlink is complete, make sure there are no files in the My SecuriSync folder. You may delete the folder if it's still present.
HOW TO VIEW ACTIVE CALLS AND CALL HISTORIES ON INTERMEDIA In HostPilot, the account owner or technical administrator can view all the active calls and the calls made from or to the phones registered to your Voice Services account for the last three months.The call history list shows the date, time, and duration of each call, along with the caller and recipient (phone numbers, or extensions and names, if known). USING CLICK-TO-CALL WITH MICROSOFT EXCEL Open a new Excel Sheet. Create three columns labeled: • Column A – Name (optional) • Column B - Phone Number. • Column C - Click-to-Call. In the screenshot example, in the C2 cell, add the formula =HYPERLINK (CONCATENATE ("TEL:",B2)) This will create a hyperlink in the example C2 cell, of the phone number in the added to the B2 cell.
HOW TO INCREASE SIZE LIMIT OF YOUR PST AND OST FILES IN Right-click Outlook, point to New, and then click Key. Type PST, and then press ENTER. In the Edit DWORD Value window, choose Decimal and type the value in the Value data box, and then click OK. Repeat steps 5 through 7 to create another DWORD WarnLargeFileSize, and then close the registry.
WHAT DO THE OUTLOOK PERMISSION LEVELS MEAN? In Exchange, you can share data with users from your organization with certain permission levels. It may apply to specific folders within mailbox, public folders, Sharepoint site or libraries. Moreover, it is possible to publish your calendar to the Internet with a limited level of permissions. Please find below the table describing Outlook BODY OF MESSAGES IS MISSING IN MY OUTLOOK ON WINDOWS. WHAT Outlook 2007: Tools > Trust Center > Add-ins. Outlook 2010/2013/2016/2019: File > Options > Add-ins. In the Manage field choose COM add-ins and click Go. Highlight an AVG or NOD32 add-in and click Remove. You may also check, whether hardware graphics acceleration is disabled on your machine. To check this, open your Outlook and navigate to File INTERMEDIA CUSTOMER LOGINCUSTOMER LOGINWEBMAIL Login to other services: SecuriSync AnyMeeting Office 365 AppID Powered by Intermedia AppID ® INTERMEDIA UNITE DESKTOP APP FOR WINDOWS: HOW TO INSTALL Install Intermedia Unite Desktop App for Windows. Download the application via the following link: Download. Run the previously downloaded file. Accept the License Service Agreement and follow the installation steps. Here you can select if all users DEVELOPER PORTAL
Developer Portal is a service created for third-party developers who can make their integrations based on Intermedia public API.. Intermedia Developer Portal includes the following integrations: Voice API Voice API helps you to make, receive, and monitor calls around the world.
BRING YOUR OWN PHONE (BYOP) TO INTERMEDIA UNITE BYOP has two major distinctions: Enhanced BYOP refers to hardware that has been fully certified to work with the Intermedia Unite network and allows the use of all features and service functionality, including Line Key provisioning from HostPilot, and makes migrating your supported VoIP devices to Intermedia Unite quick and easy. HOW TO SWITCH BETWEEN SECURISYNC® MODES Right-click on SecuriSync tray icon > Settings. In SecuriSync Settings window switch to the Account tab > Unlink SecuriSync from this computer. Choose Delete local folders which are being synced to SecuriSync. Once Unlink is complete, make sure there are no files in the My SecuriSync folder. You may delete the folder if it's still present.
HOW TO VIEW ACTIVE CALLS AND CALL HISTORIES ON INTERMEDIA In HostPilot, the account owner or technical administrator can view all the active calls and the calls made from or to the phones registered to your Voice Services account for the last three months.The call history list shows the date, time, and duration of each call, along with the caller and recipient (phone numbers, or extensions and names, if known). USING CLICK-TO-CALL WITH MICROSOFT EXCEL Open a new Excel Sheet. Create three columns labeled: • Column A – Name (optional) • Column B - Phone Number. • Column C - Click-to-Call. In the screenshot example, in the C2 cell, add the formula =HYPERLINK (CONCATENATE ("TEL:",B2)) This will create a hyperlink in the example C2 cell, of the phone number in the added to the B2 cell.
HOW TO INCREASE SIZE LIMIT OF YOUR PST AND OST FILES IN Right-click Outlook, point to New, and then click Key. Type PST, and then press ENTER. In the Edit DWORD Value window, choose Decimal and type the value in the Value data box, and then click OK. Repeat steps 5 through 7 to create another DWORD WarnLargeFileSize, and then close the registry.
WHAT DO THE OUTLOOK PERMISSION LEVELS MEAN? In Exchange, you can share data with users from your organization with certain permission levels. It may apply to specific folders within mailbox, public folders, Sharepoint site or libraries. Moreover, it is possible to publish your calendar to the Internet with a limited level of permissions. Please find below the table describing Outlook BODY OF MESSAGES IS MISSING IN MY OUTLOOK ON WINDOWS. WHAT Outlook 2007: Tools > Trust Center > Add-ins. Outlook 2010/2013/2016/2019: File > Options > Add-ins. In the Manage field choose COM add-ins and click Go. Highlight an AVG or NOD32 add-in and click Remove. You may also check, whether hardware graphics acceleration is disabled on your machine. To check this, open your Outlook and navigate to File INTERMEDIA CUSTOMER LOGIN Log in to manage individual voice services, including 800 numbers, Internet faxing and more. RECOMMENDED HEADSETS WITH INTERMEDIA UNITE The article lists headsets that can be used with Intermedia Unite. Purchasing headsets with Intermedia . If you would like to purchase a headset with Intermedia you can choose from the following: CONTACT CENTER BUSINESS FUNCTION PROPERTIES Extra Info Text: Define lines of information to show to the agent on the CCA application. Every line has a label and a value. In the Extra Info Text, enter the label that will appear in the CCA. (The value will be taken from a variable.) Extra Info Variables: Add all extra variables. For each variable, click Add and type a name (matching the naming as per your IVR design as desired) for the INTERMEDIA ANYMEETING: ATTENDEE IN-MEETING TROUBLESHOOTING Solutions: Check that your webcam is selected under Audio & Video. Ensure your browser permissions are set to allow access to your webcam. Test your webcam outside of the meeting. Turn off any other applications that are also using your webcam. Q: When I use my webcam I get Video Feed Interrupted on the screen. HOW TO MOVE MICROSOFT 365 LICENSES TO INTERMEDIA