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STRATEGIC FACILITATOR Why do you need a strategic facilitator? Every business leadership team needs to periodically extract themselves from the everyday running of the operation and engage in some serious strategising. HOW TO RUN A STRATEGY WORKSHOP HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. MEASURING CUSTOMER ENGAGEMENT INTERPRETING KPI RESULTS Interpreting KPI Results. Welcome to the fourth article in our series on Key Performance Indicators, or KPIs. This week we are going to focus on the interpreting KPI results.BALANCED SCORECARD
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. SPACEX – SEVEN STEPS TO SUCCESS This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
STRATEGY AND KPI MANAGEMENT CONSULTANCY AND In an ever-changing world, organisations need to think fast and stay agile. Gone are the days when strategic planning was an annual event. You need a strategic process that is easy to use, tried and tested and can adapt at a moments notice. SPIDER IMPACT FROM SPIDER STRATEGIES Spider Impact the world-acclaimed KPI software delivered by Intrafocus. Align your strategic objectives, measures, objectives andprojects.
STRATEGIC FACILITATOR Why do you need a strategic facilitator? Every business leadership team needs to periodically extract themselves from the everyday running of the operation and engage in some serious strategising. HOW TO RUN A STRATEGY WORKSHOP HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. MEASURING CUSTOMER ENGAGEMENT INTERPRETING KPI RESULTS Interpreting KPI Results. Welcome to the fourth article in our series on Key Performance Indicators, or KPIs. This week we are going to focus on the interpreting KPI results.BALANCED SCORECARD
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. SPACEX – SEVEN STEPS TO SUCCESS This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
WHAT IS AN XMR CHART? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for‘Individual’.
SPACEX – SEVEN STEPS TO SUCCESS This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. OBJECTIVES AND KEY RESULTS Objectives and Key Results - OKRs are a simple management tool used to create engagement and alignment around strategic goals BEST QUESTIONS TO BOOST WORKPLACE MORALE Top Questions that Boost Workplace Morale - It is important to ask team members questions regularly. Feedback can be solicited during an employee performance review, in weekly check-ins, or in an informal setting when both have the time to dig in. HOW TO RUN A STRATEGY WORKSHOP How to run a strategy workshop - Preparation - In this short article series, we’ll examine the art of organising successful strategy workshops as part of your organisational strategy development. EMPLOYEE HEALTH AND WELLBEING An employee health and wellbeing strategy is essential. Much has been made in recent years about the ‘war for top talent’ – but the fact is that many organisations have struggled to retain the excellent employees that they have sought to bring into the business in thefirst place.
CREATING SCORECARDS IN QUICKSCORE OR SCOREBOARD Example 3 – A Marketing Objectives Scorecard. Defining Measures/KPIs. Creating the Scorecard structure in the application is easy, it is a point and click activity where names can be given to the ‘containers’ of information, that is, the Themes, Key Performance Areas, Perspectives and Objectives. Within the containers, the most important element can be defined; the Measure/KPI. 5 REASONS TO AUTOMATE KPI MANAGEMENT Businesses usually review progress through monthly reporting. Within a typical monthly report will be a set of slides and/or spreadsheets that purport to contain all of the information required to make decisions for the following month(s). THE CEO STRATEGY MAP The key to ensuring this works is the data that resides under the Strategy Map. For every objective on the map there will be a set ofmeasures.
KEY PERFORMANCE INDICATORS Developing Meaningful KPIs Page 6 Step 2 – Describe Results Earlier, in the section that defined a KPI, it was noted that one of the most common mistakes in definition is to focus on activities rather than results.Objectives, like KPIs, are concernedKPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance. KEY PERFORMANCE INDICATORS Developing Meaningful KPIs Page 6 Step 2 – Describe Results Earlier, in the section that defined a KPI, it was noted that one of the most common mistakes in definition is to focus on activities rather than results.Objectives, like KPIs, are concerned HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. HOW TO RUN A STRATEGY WORKSHOP WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a WHAT IS A STRATEGY CANVAS? A Strategy Canvas can be built into Spider Impact our Balanced Scorecard Software tool. A strategy canvas is basically a line graph that plots functions/factors against importance for a company or an organisation and then overlays competitors or industry benchmarks. In this way, information can be built to help formulate a competitivestrategy.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance. KEY PERFORMANCE INDICATORS Developing Meaningful KPIs Page 6 Step 2 – Describe Results Earlier, in the section that defined a KPI, it was noted that one of the most common mistakes in definition is to focus on activities rather than results.Objectives, like KPIs, are concerned HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. HOW TO RUN A STRATEGY WORKSHOP WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a WHAT IS A STRATEGY CANVAS? A Strategy Canvas can be built into Spider Impact our Balanced Scorecard Software tool. A strategy canvas is basically a line graph that plots functions/factors against importance for a company or an organisation and then overlays competitors or industry benchmarks. In this way, information can be built to help formulate a competitivestrategy.
OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
SPACEX – SEVEN STEPS TO SUCCESS 1. SpaceX has an inspiring vision. An inspiring vision and a charismatic leader are the two initial essentials for the seven steps of strategic process success. SpaceX’s vision is “The road to making humanity multi-planetary”. Elon Musk blends charisma and passion to bring his company’s vision to life, and to take others onhis journey.
KEY PERFORMANCE INDICATORS Developing Meaningful KPIs Page 6 Step 2 – Describe Results Earlier, in the section that defined a KPI, it was noted that one of the most common mistakes in definition is to focus on activities rather than results.Objectives, like KPIs, are concerned FOUR HURDLES TO STRATEGY EXECUTION The four organisational hurdles are: 1. Being wedded to the status quo, 2. Limited resources, 3. Unmotivated staff and 4. Opposition. No doubt we have all seen one or more of these hurdles to strategy execution. Typically any organisation, when faced with these obstacles, will look at ways to increase budgets to counter the statusquo and gain
INTERPRETING KPI RESULTS Remember that the purpose of providing KPI results is to provide data for analysis and effective decision-making, especially if remedial courses of action need to be taken to close a shortfall between desired and actual performance. So focus on the clarity and quality of the information provided. Where a KPI is in a shortfall, provide anyknown
EMPLOYEE HEALTH AND WELLBEING An employee health and wellbeing strategy is essential. Much has been made in recent years about the ‘war for top talent’ – but the fact is that many organisations have struggled to retain the excellent employees that they have sought to bring into the business in thefirst place.
EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance. WHAT ARE PERFORMANCE THRESHOLDS? What are Performance Thresholds? A Key Performance Indicator has limited value unless it can be compared to something. There may be some value as a record of change over time; however, unless it is known what sort of change is required, even this has little value. A KPI without a comparator can be used to help stabilise performance. HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes. EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a HOW TO RUN A STRATEGY WORKSHOP HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes. EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a HOW TO RUN A STRATEGY WORKSHOP HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance. REVENUE | INTRAFOCUS The amount of money that a company actually receives during a specific period, including discounts and deductions for returned merchandise. It is the “top line” or “gross income” figure from which costs are subtracted to determine net income. Revenue is calculated by multiplying the price at which goods or services are sold by the HOW TO CREATE USEFUL KPIS Building useful KPIs for Objectives. Businesses are overrun with information and measures of various kinds. These can include contractual, legislative, accounting, ‘soft’ and other measures. As mentioned previously, true Key Performance Indicators exist to measure strategic objectives. As a guide, each objective should havearound three KPIs.
EMPLOYEE HEALTH AND WELLBEING An employee health and wellbeing strategy is essential. Much has been made in recent years about the ‘war for top talent’ – but the fact is that many organisations have struggled to retain the excellent employees that they have sought to bring into the business in thefirst place.
HOW TO RUN A STRATEGY WORKSHOP 5. Organise the post-administration. Using the Balanced Scorecard approach, an Intrafocus strategic planning workshop typically lasts for three mornings spread across three days – with the afternoons reserved for reflection and communication of progress. Book the session well in advance to respect diary time and to maximiseattendance.
WHAT IS A STRATEGY CANVAS? A Strategy Canvas can be built into Spider Impact our Balanced Scorecard Software tool. A strategy canvas is basically a line graph that plots functions/factors against importance for a company or an organisation and then overlays competitors or industry benchmarks. In this way, information can be built to help formulate a competitivestrategy.
INTERPRETING KPI RESULTS Remember that the purpose of providing KPI results is to provide data for analysis and effective decision-making, especially if remedial courses of action need to be taken to close a shortfall between desired and actual performance. So focus on the clarity and quality of the information provided. Where a KPI is in a shortfall, provide anyknown
SUPPLY CHAIN EFFECTIVENESS Supply Chain Effectiveness Description: The measure of how well an organisation can move product/services from conception to the customer. The attributes of an effective supply chain will offer transparency, flexibility and alignment to tailor the system to the strategic benefit of the organisation. WHAT ARE PERFORMANCE THRESHOLDS? What are Performance Thresholds? A Key Performance Indicator has limited value unless it can be compared to something. There may be some value as a record of change over time; however, unless it is known what sort of change is required, even this has little value. A KPI without a comparator can be used to help stabilise performance. STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes. EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a HOW TO RUN A STRATEGY WORKSHOP HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes. EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a HOW TO RUN A STRATEGY WORKSHOP HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance. REVENUE | INTRAFOCUS The amount of money that a company actually receives during a specific period, including discounts and deductions for returned merchandise. It is the “top line” or “gross income” figure from which costs are subtracted to determine net income. Revenue is calculated by multiplying the price at which goods or services are sold by the HOW TO CREATE USEFUL KPIS Building useful KPIs for Objectives. Businesses are overrun with information and measures of various kinds. These can include contractual, legislative, accounting, ‘soft’ and other measures. As mentioned previously, true Key Performance Indicators exist to measure strategic objectives. As a guide, each objective should havearound three KPIs.
EMPLOYEE HEALTH AND WELLBEING An employee health and wellbeing strategy is essential. Much has been made in recent years about the ‘war for top talent’ – but the fact is that many organisations have struggled to retain the excellent employees that they have sought to bring into the business in thefirst place.
HOW TO RUN A STRATEGY WORKSHOP 5. Organise the post-administration. Using the Balanced Scorecard approach, an Intrafocus strategic planning workshop typically lasts for three mornings spread across three days – with the afternoons reserved for reflection and communication of progress. Book the session well in advance to respect diary time and to maximiseattendance.
WHAT IS A STRATEGY CANVAS? A Strategy Canvas can be built into Spider Impact our Balanced Scorecard Software tool. A strategy canvas is basically a line graph that plots functions/factors against importance for a company or an organisation and then overlays competitors or industry benchmarks. In this way, information can be built to help formulate a competitivestrategy.
INTERPRETING KPI RESULTS Remember that the purpose of providing KPI results is to provide data for analysis and effective decision-making, especially if remedial courses of action need to be taken to close a shortfall between desired and actual performance. So focus on the clarity and quality of the information provided. Where a KPI is in a shortfall, provide anyknown
SUPPLY CHAIN EFFECTIVENESS Supply Chain Effectiveness Description: The measure of how well an organisation can move product/services from conception to the customer. The attributes of an effective supply chain will offer transparency, flexibility and alignment to tailor the system to the strategic benefit of the organisation. WHAT ARE PERFORMANCE THRESHOLDS? What are Performance Thresholds? A Key Performance Indicator has limited value unless it can be compared to something. There may be some value as a record of change over time; however, unless it is known what sort of change is required, even this has little value. A KPI without a comparator can be used to help stabilise performance. STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes. EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a HOW TO RUN A STRATEGY WORKSHOP HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and OBJECTIVES AND KEY RESULTS Step 3: Objectives – Setting Objectives in SSP. Step 4: KPIs – Creating meaningful KPIs in SSP. Step 5: Projects – Defining projects in SPP. At Intrafocus, we can help your business to develop a valuable strategic process based on a methodology that works for yourunique needs –
LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes. EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance.BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a HOW TO RUN A STRATEGY WORKSHOP HOW TO DEVELOP MEANINGFUL KEY e Thank you for joining us on the journey to develop meaningful key performance indicators. We hope you find this booklet instructive andhelpful.
BALANCED SCORECARD
The Balanced Scorecard, referred to as the BSC, is a framework to implement and manage strategy. It links a vision to strategic objectives, measures, targets, and initiatives. It balances financial measures with performance measures and objectives related to all other parts of the organisation. It is a business performance managementtool.
EMPLOYEE SATISFACTION INDEX Employee Satisfaction Index Description: Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance. REVENUE | INTRAFOCUS The amount of money that a company actually receives during a specific period, including discounts and deductions for returned merchandise. It is the “top line” or “gross income” figure from which costs are subtracted to determine net income. Revenue is calculated by multiplying the price at which goods or services are sold by the HOW TO CREATE USEFUL KPIS Building useful KPIs for Objectives. Businesses are overrun with information and measures of various kinds. These can include contractual, legislative, accounting, ‘soft’ and other measures. As mentioned previously, true Key Performance Indicators exist to measure strategic objectives. As a guide, each objective should havearound three KPIs.
EMPLOYEE HEALTH AND WELLBEING An employee health and wellbeing strategy is essential. Much has been made in recent years about the ‘war for top talent’ – but the fact is that many organisations have struggled to retain the excellent employees that they have sought to bring into the business in thefirst place.
HOW TO RUN A STRATEGY WORKSHOP 5. Organise the post-administration. Using the Balanced Scorecard approach, an Intrafocus strategic planning workshop typically lasts for three mornings spread across three days – with the afternoons reserved for reflection and communication of progress. Book the session well in advance to respect diary time and to maximiseattendance.
WHAT IS A STRATEGY CANVAS? A Strategy Canvas can be built into Spider Impact our Balanced Scorecard Software tool. A strategy canvas is basically a line graph that plots functions/factors against importance for a company or an organisation and then overlays competitors or industry benchmarks. In this way, information can be built to help formulate a competitivestrategy.
INTERPRETING KPI RESULTS Remember that the purpose of providing KPI results is to provide data for analysis and effective decision-making, especially if remedial courses of action need to be taken to close a shortfall between desired and actual performance. So focus on the clarity and quality of the information provided. Where a KPI is in a shortfall, provide anyknown
SUPPLY CHAIN EFFECTIVENESS Supply Chain Effectiveness Description: The measure of how well an organisation can move product/services from conception to the customer. The attributes of an effective supply chain will offer transparency, flexibility and alignment to tailor the system to the strategic benefit of the organisation. WHAT ARE PERFORMANCE THRESHOLDS? What are Performance Thresholds? A Key Performance Indicator has limited value unless it can be compared to something. There may be some value as a record of change over time; however, unless it is known what sort of change is required, even this has little value. A KPI without a comparator can be used to help stabilise performance. STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and HOW TO CREATE USEFUL KPIS Building useful KPIs for Objectives. Businesses are overrun with information and measures of various kinds. These can include contractual, legislative, accounting, ‘soft’ and other measures. As mentioned previously, true Key Performance Indicators exist to measure strategic objectives. As a guide, each objective should havearound three KPIs.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. STRATEGIC FACILITATOR 7 good reasons to hire a strategic facilitator. You need to invest in the best outcome, a strategic facilitator for these reasons: 1. Value. Take your senior leaders away from the business and the opportunity cost of that time absence is significant. This means that you need to justify the time with an excellent workshop outcome. INTERPRETING KPI RESULTS Remember that the purpose of providing KPI results is to provide data for analysis and effective decision-making, especially if remedial courses of action need to be taken to close a shortfall between desired and actual performance. So focus on the clarity and quality of the information provided. Where a KPI is in a shortfall, provide anyknown
HOW TO RUN A STRATEGY WORKSHOP 5. Organise the post-administration. Using the Balanced Scorecard approach, an Intrafocus strategic planning workshop typically lasts for three mornings spread across three days – with the afternoons reserved for reflection and communication of progress. Book the session well in advance to respect diary time and to maximiseattendance.
CASCADING SCORECARDS TO DEPARTMENTS Cascading scorecards to departments can be time-consuming and complex because of the nature of planning and strategic thinking. Clear accountability of roles, realistic deadlines, process support (such as available facilities for planning, assistance from on-site consultants etc.) and a culture that welcomes questions and requests for help will MEASURING CUSTOMER ENGAGEMENTBALANCED SCORECARD
Often these metrics need to be weighted based on their impact on achieving the strategic objective. For example, for the strategic objective: Improve Customer Knowledge Base, there may be three metrics 1. Number of items in the knowledge base, 2. Number of hits on the knowledge base per month, 3. Total number of industry templates. STRATEGY AND KPI MANAGEMENT CONSULTANCY AND The Intrafocus seven-step strategic planning process enables you to create strategies to adapt, grow and compete. Charge Forward. Business Roadmaps Built Exactly To Your Needs. Amid the chaos, linking a strategy to your operating model is your linchpin. Organisations need to pursue innovative an agile operating models to adapt, grow andcompete.
KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and HOW TO CREATE USEFUL KPIS Building useful KPIs for Objectives. Businesses are overrun with information and measures of various kinds. These can include contractual, legislative, accounting, ‘soft’ and other measures. As mentioned previously, true Key Performance Indicators exist to measure strategic objectives. As a guide, each objective should havearound three KPIs.
HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) The rationale being, each perspective will have its own skill base and resource set. At a minimum, each strategic objective will have one KPI associated with it and certainly no more than three. So how many KPIs do I need? At a minimum 12 and at a maximum 36. STRATEGIC FACILITATOR 7 good reasons to hire a strategic facilitator. You need to invest in the best outcome, a strategic facilitator for these reasons: 1. Value. Take your senior leaders away from the business and the opportunity cost of that time absence is significant. This means that you need to justify the time with an excellent workshop outcome. INTERPRETING KPI RESULTS Remember that the purpose of providing KPI results is to provide data for analysis and effective decision-making, especially if remedial courses of action need to be taken to close a shortfall between desired and actual performance. So focus on the clarity and quality of the information provided. Where a KPI is in a shortfall, provide anyknown
HOW TO RUN A STRATEGY WORKSHOP 5. Organise the post-administration. Using the Balanced Scorecard approach, an Intrafocus strategic planning workshop typically lasts for three mornings spread across three days – with the afternoons reserved for reflection and communication of progress. Book the session well in advance to respect diary time and to maximiseattendance.
CASCADING SCORECARDS TO DEPARTMENTS Cascading scorecards to departments can be time-consuming and complex because of the nature of planning and strategic thinking. Clear accountability of roles, realistic deadlines, process support (such as available facilities for planning, assistance from on-site consultants etc.) and a culture that welcomes questions and requests for help will MEASURING CUSTOMER ENGAGEMENTBALANCED SCORECARD
Often these metrics need to be weighted based on their impact on achieving the strategic objective. For example, for the strategic objective: Improve Customer Knowledge Base, there may be three metrics 1. Number of items in the knowledge base, 2. Number of hits on the knowledge base per month, 3. Total number of industry templates.KPI MANAGEMENT
There are two key elements to getting KPI management right. Firstly, you must choose the correct KPIs, and secondly, they must be embedded in procedures and processes that support their achievement, in order to steer the business towards its intended direction. If you can do this successfully, your team will maximise their own outputs and LEAD AND LAG INDICATORS A lagging indicator is an output measurement, for example; the number of accidents on a building site is a lagging safety indicator. The difference between the two is a leading indicator can influence change and a lagging indicator can only record what has happened. All too often we concentrate on measuring results, outputs and outcomes.WHAT IS A KPI?
A Key Performance Indicator (KPI) is a performance measure usually associated with organisational performance rather than individual performance. KPIs are frequently used to determine progress towards strategic goals and objectives. They can also be used to monitor the CASCADING SCORECARDS TO DEPARTMENTS Cascading scorecards to departments can be time-consuming and complex because of the nature of planning and strategic thinking. Clear accountability of roles, realistic deadlines, process support (such as available facilities for planning, assistance from on-site consultants etc.) and a culture that welcomes questions and requests for help willKPI OVERVIEW
A Key Performance Indicator is best understood as a performance measure that organisations use to track their progress. By nature, they tend to be used at a business level, rather than at an individual level, in order to measure progress towards strategic level goals and objectives. For operational goals which need to be repeated, KPIs canalso
REVENUE | INTRAFOCUS The amount of money that a company actually receives during a specific period, including discounts and deductions for returned merchandise. It is the “top line” or “gross income” figure from which costs are subtracted to determine net income. Revenue is calculated by multiplying the price at which goods or services are sold by the HOW TO RUN A STRATEGY WORKSHOP 5. Organise the post-administration. Using the Balanced Scorecard approach, an Intrafocus strategic planning workshop typically lasts for three mornings spread across three days – with the afternoons reserved for reflection and communication of progress. Book the session well in advance to respect diary time and to maximiseattendance.
WHAT IS AN XMR CHART? What is an XmR Chart? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for ‘Individual’. In an industrial process this may be a THE CEO STRATEGY MAP This is where a CEO Strategy Map really comes into its own. If created correctly, a CEO Strategy Map will consist of around twelve items separated into four major areas.This means for any given area of the business, the CEO only needs to look at a maximum of three things. A number small enough to allow full focus on every item. EMPLOYEE HEALTH AND WELLBEING An employee health and wellbeing strategy is essential. Much has been made in recent years about the ‘war for top talent’ – but the fact is that many organisations have struggled to retain the excellent employees that they have sought to bring into the business in thefirst place.
STRATEGY AND KPI MANAGEMENT CONSULTANCY AND In an ever-changing world, organisations need to think fast and stay agile. Gone are the days when strategic planning was an annual event. You need a strategic process that is easy to use, tried and tested and can adapt at a moments notice.KPI MANAGEMENT
Successful KPI Management. We talk a lot about KPIs within strategic management. After all, if you choose meaningful KPIs, you will measure the key activities that actually achieve those all-important strategic objectives.But what about KPI management in practice? HOW TO CREATE USEFUL KPIS Welcome to our latest ‘January refresher’ article for 2020. This time we are looking at how to construct a useful KPI. We will look at how to combine your KPIs in a way that actually provides value to decision-makers and we’ll touch on building a KPI dashboard – but HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. CASCADING SCORECARDS TO DEPARTMENTS Cascading Scorecards to Departments. In this, the second in a series of three articles, we are looking at cascading scorecards to departments; the process that must occur throughout the organisation once the executive team has set the business strategy and defined its top-level scorecard. HOW TO RUN A STRATEGY WORKSHOP How to run a strategy workshop - Preparation - In this short article series, we’ll examine the art of organising successful strategy workshops as part of your organisational strategy development. STRATEGIC FACILITATOR Why do you need a strategic facilitator? Every business leadership team needs to periodically extract themselves from the everyday running of the operation and engage in some serious strategising. INTERPRETING KPI RESULTS Interpreting KPI Results. Welcome to the fourth article in our series on Key Performance Indicators, or KPIs. This week we are going to focus on the interpreting KPI results. MEASURING CUSTOMER ENGAGEMENTBALANCED SCORECARD
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. STRATEGY AND KPI MANAGEMENT CONSULTANCY AND In an ever-changing world, organisations need to think fast and stay agile. Gone are the days when strategic planning was an annual event. You need a strategic process that is easy to use, tried and tested and can adapt at a moments notice.KPI MANAGEMENT
Successful KPI Management. We talk a lot about KPIs within strategic management. After all, if you choose meaningful KPIs, you will measure the key activities that actually achieve those all-important strategic objectives.But what about KPI management in practice? HOW TO CREATE USEFUL KPIS Welcome to our latest ‘January refresher’ article for 2020. This time we are looking at how to construct a useful KPI. We will look at how to combine your KPIs in a way that actually provides value to decision-makers and we’ll touch on building a KPI dashboard – but HOW MANY KPIS DO I NEED? (FEWER THAN YOU THINK) This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. CASCADING SCORECARDS TO DEPARTMENTS Cascading Scorecards to Departments. In this, the second in a series of three articles, we are looking at cascading scorecards to departments; the process that must occur throughout the organisation once the executive team has set the business strategy and defined its top-level scorecard. HOW TO RUN A STRATEGY WORKSHOP How to run a strategy workshop - Preparation - In this short article series, we’ll examine the art of organising successful strategy workshops as part of your organisational strategy development. STRATEGIC FACILITATOR Why do you need a strategic facilitator? Every business leadership team needs to periodically extract themselves from the everyday running of the operation and engage in some serious strategising. INTERPRETING KPI RESULTS Interpreting KPI Results. Welcome to the fourth article in our series on Key Performance Indicators, or KPIs. This week we are going to focus on the interpreting KPI results. MEASURING CUSTOMER ENGAGEMENTBALANCED SCORECARD
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.KPI MANAGEMENT
Successful KPI Management. We talk a lot about KPIs within strategic management. After all, if you choose meaningful KPIs, you will measure the key activities that actually achieve those all-important strategic objectives.But what about KPI management in practice?WHAT IS A KPI?
A KPI is a quantifiable measure that a company or organisation uses to gauge the performance of its objectives over a specified time. LEAD AND LAG INDICATORS Leading and lagging indicators are two types of measurements used when assessing performance in a business or organisation. A leading indicator is a predictive measurement, for example; the percentage of people wearing hard hats on a building site is a leading safetyindicator.
KPI OVERVIEW
KPI Overview - an in-depth look at the ins and outs of Key Performance Indicators, commonly abbreviated to KPIs, and explore their context inorganisations.
WHAT IS AN XMR CHART? It easy to build an XmR Chart is a KPI Software package like Spider Impact. XmR Charts fall under the category of control charts used to monitor industrial or business processes. The X stands for‘Individual’.
REVENUE | INTRAFOCUS Revenue: The amount of money that a company actually receives during a specific period, including discounts and deductions for returnedmerchandise.
HOW TO RUN A STRATEGY WORKSHOP How to run a strategy workshop - Preparation - In this short article series, we’ll examine the art of organising successful strategy workshops as part of your organisational strategy development. CASCADING SCORECARDS TO DEPARTMENTS Cascading Scorecards to Departments. In this, the second in a series of three articles, we are looking at cascading scorecards to departments; the process that must occur throughout the organisation once the executive team has set the business strategy and defined its top-level scorecard. EMPLOYEE HEALTH AND WELLBEING An employee health and wellbeing strategy is essential. Much has been made in recent years about the ‘war for top talent’ – but the fact is that many organisations have struggled to retain the excellent employees that they have sought to bring into the business in thefirst place.
DO YOU NEED A STRATEGY DIRECTOR? Ask any Board of Directors if they need a Strategy Director and more often than not the answer will be no. They will quickly point out that Strategy is everyone’s job, it* Software
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* Balanced Scorecard* KPI Management
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STRATEGY AND KPI MANAGEMENT Transform the way you manage your Strategy, KPIs and Dashboards _Watch a short video about Spider Impact™_ More about Spider Impact COMPANIES ACROSS THE WORLD TRUST IN INTRAFOCUS TO GET THINGS DONE! READ SOME TESTIMONIALS → Why not see how Intrafocus can help you? Book a 30-minute demonstration today – we’ll set the clock for 40-minutes because we know you will want to ask a few questions. Book a Demonstration SPIDER IMPACT TAKES NO TIME AT ALL TO SET UP, LET US HELP YOU GETSTARTED
SPIDER IMPACT™ is a software platform written by Spider Strategies® that will help you align your goals, objectives, KPIs and projects. Intrafocus can help you get started with a demonstration, it only takes 30 minutes! Our staff are always willing to help. We also provide an extensive set of user guides and videos More about Spider Impact APPLICATION SUPPORT AND TRAINING FROM INTRAFOCUS Spider Impact™ is an intuitive application. You can be up and running within minutes and have a completed scorecard, dashboard and reports within an hour. To get real benefit you will need some training. Intrafocus provides a comprehensive set of video guides and a full set of usermanuals . If
you need more, we also provide two free one-hour online training sessions. If you really want to become a ninja master, then we can provide one-to-one or one-to-many training sessions at your premises.
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Are too many things demanding your attention? Don’t be fooled into thinking the future will take care of itself. We can help you find time by adopting a tried and tested strategic process. After that, strategy will be firmly back on your agenda. BALANCED SCORECARD TRAINING Professional Certification from the Balanced Scorecard Institute and the George Washington University. For more information about how to book a Balanced Scorecard Professional (BSP) course at your location, please click the button below.SCORECARD TRAINING
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