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INSTITUTE FOR PATIENT AND FAMILY-CENTERED CARECONFERENCESABOUT USOUR SERVICESEDUCATIONAL PROGRAMSRESOURCESPROFILES OF CHANGE PFCC and COVID-19. In the midst of this challenging time, IPFCC is committed to ensuring that the core concepts of patient- and family-centered care are informing changes to policies and practices in ways that promote safety, prevent disease transmission, and support essential family connections. Two new resources have been added to
this
FAMILY PRESENCE DURING A PANDEMIC: GUIDANCE FOR … 3 • IN APPRECIATION Marie Abraham, MA, Vice President, Programming and Publications, Institute for Patient- and Family-Centered Care Agnes Barden, DNP, RN, CPXP, Vice President, Office of Patient and Customer Experience, Northwell Health, Lake Success, NY Linda S. Franck, RN, PhD, FRCPCH, FAAN, Professor and Jack and Elaine Koehn Endowed Chair in Pediatric Nursing, School of NursingIPFCC TEAM
avergara@ipfcc.org. Elizabeth Hansen, BA, Bookkeeper. Liz handles bookkeeping for IPFCC and helps the Special Projects team with pre-event logistics and on-site conference and seminar support. Liz is occasionally called upon to use her organizational and editing skills to assist on other IPFCC projects. PICKER INSTITUTE RESOURCES IPFCC is honored that it has been chosen to host the historic Picker Institute website, as an archive, effective December 31, 2012.. The Picker Institute, an independent nonprofit organization dedicated to advancing the principles of patient-centered care, has worked in partnership with educational institutions and other committed organizations and individuals to sponsor Picker Institute PARTNERSHIPS TO ADDRESS THE OPIOID EPIDEMIC The "opioid epidemic" refers to the serious public health issue stemming from the rapid increase in the use of prescription and non-prescription opioid drugs. To date, there has been a lack of significant and structured partnerships with patients and families in developing strategies to address the epidemic.HOME - PFCC CONNECT
Testing the What Matters to Me Workbook Dr. Erik Fromme, Ariadne Labs faculty, and Palliative Care Physician at Dana Farber Cancer Institute, is recruiting a diverse group of patients and caregivers to test their new What Matters to Me Workbook. EFFECTIVE PATIENT AND FAMILY ADVISORY COUNCILS Active and productive patient and family advisory councils (PFACs) offer a forum for researchers to obtain ideas, input, and insights to guide research projects. PFAC members bring their experience in partnering with health care professionals and sharing their unique perspectives. A PFAC consists of patients and family members who havereceived
PARTNERING WITH PATIENTS AND FAMILIES TO DESIGN A PATIENT iii A c k n o w l e d g m e n t s aCknowledgments The Institute for Family-Centered Care (IFCC) is pleased to present Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: Recommendations and Promising MAINE QUALITY COUNTS: HELPING PATIENTS “CHOOSE WISELY” Maine Quality Counts: Helping Patients “Choose Wisely”. Maine Quality Counts (QC) is a regional healthcare collaborative dedicated to transforming health and healthcare in Maine. Formed in 2003 and incorporated in 2006, QC provides leadership, advocacy and support for improving care. Its 75+ members are major care delivery organizations FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases family INSTITUTE FOR PATIENT AND FAMILY-CENTERED CARECONFERENCESABOUT USOUR SERVICESEDUCATIONAL PROGRAMSRESOURCESPROFILES OF CHANGE PFCC and COVID-19. In the midst of this challenging time, IPFCC is committed to ensuring that the core concepts of patient- and family-centered care are informing changes to policies and practices in ways that promote safety, prevent disease transmission, and support essential family connections. Two new resources have been added tothis
FAMILY PRESENCE DURING A PANDEMIC: GUIDANCE FOR … 3 • IN APPRECIATION Marie Abraham, MA, Vice President, Programming and Publications, Institute for Patient- and Family-Centered Care Agnes Barden, DNP, RN, CPXP, Vice President, Office of Patient and Customer Experience, Northwell Health, Lake Success, NY Linda S. Franck, RN, PhD, FRCPCH, FAAN, Professor and Jack and Elaine Koehn Endowed Chair in Pediatric Nursing, School of NursingIPFCC TEAM
avergara@ipfcc.org. Elizabeth Hansen, BA, Bookkeeper. Liz handles bookkeeping for IPFCC and helps the Special Projects team with pre-event logistics and on-site conference and seminar support. Liz is occasionally called upon to use her organizational and editing skills to assist on other IPFCC projects. PICKER INSTITUTE RESOURCES IPFCC is honored that it has been chosen to host the historic Picker Institute website, as an archive, effective December 31, 2012.. The Picker Institute, an independent nonprofit organization dedicated to advancing the principles of patient-centered care, has worked in partnership with educational institutions and other committed organizations and individuals to sponsor Picker Institute PARTNERSHIPS TO ADDRESS THE OPIOID EPIDEMIC The "opioid epidemic" refers to the serious public health issue stemming from the rapid increase in the use of prescription and non-prescription opioid drugs. To date, there has been a lack of significant and structured partnerships with patients and families in developing strategies to address the epidemic.HOME - PFCC CONNECT
Testing the What Matters to Me Workbook Dr. Erik Fromme, Ariadne Labs faculty, and Palliative Care Physician at Dana Farber Cancer Institute, is recruiting a diverse group of patients and caregivers to test their new What Matters to Me Workbook. EFFECTIVE PATIENT AND FAMILY ADVISORY COUNCILS Active and productive patient and family advisory councils (PFACs) offer a forum for researchers to obtain ideas, input, and insights to guide research projects. PFAC members bring their experience in partnering with health care professionals and sharing their unique perspectives. A PFAC consists of patients and family members who havereceived
PARTNERING WITH PATIENTS AND FAMILIES TO DESIGN A PATIENT iii A c k n o w l e d g m e n t s aCknowledgments The Institute for Family-Centered Care (IFCC) is pleased to present Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: Recommendations and Promising MAINE QUALITY COUNTS: HELPING PATIENTS “CHOOSE WISELY” Maine Quality Counts: Helping Patients “Choose Wisely”. Maine Quality Counts (QC) is a regional healthcare collaborative dedicated to transforming health and healthcare in Maine. Formed in 2003 and incorporated in 2006, QC provides leadership, advocacy and support for improving care. Its 75+ members are major care delivery organizations FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases familyRESOURCES - IPFCC
Resources. IPFCC serves as a resource for patient and family leaders, clinicians, staff, administrators, educators of health professionals, researchers, and design professionals. We offer a variety of books, videos, reports, guidance materials and tools to assist you in your efforts to move forward with patient- and family-centered care.ABOUT US - IPFCC
About Us. The Institute for Patient- and Family-Centered Care (IPFCC), a non-profit organization founded in 1992, takes pride in providing essential leadership to advance the understanding and practice of patient- and family-centered care. By promoting collaborative, empowering relationships among patients, families, and health careOUTLINE OF TOOLKIT
Outline of Toolkit. Sample Policies/Guidelines and other resources. Videos outlining the process of change at one hospital, Contra Costa Regional Medical Center. Facts and Figures about Family Presence and Participation. Educational Activities for Frontline Staff andClinicians.
PATIENT- AND FAMILY- CENTERED CARE DEFINED Patient- and family-centered care is an approach to the planning, delivery, and evaluation of health care that is grounded in mutually beneficial partnerships among health care professionals, patients, and families. It redefines the relationships in health care by placing an emphasis on collaborating with people of all ages, at all levels of BETTER TOGETHER TOOLKIT The Toolkit created by IPFCC for the Better Together campaign includes the following materials available to hospitals to download and use: Additionally, hospitals have access to other valuable resources—publications, technical assistance, seminars, and webinars—offered by the Institute for Patient- and Family-CenteredCare.
STANFORD HEALTH CARE PEER 2 PEER PROGRAM Stanford Health Care Peer 2 Peer Program. As of FY 2013, Stanford Health Care has 613 licensed beds, 49 Operating Rooms and completes 520,000 ambulatory visits/year. The organization has 7,689 employees, 1,070 volunteers, and 22 Nobel Laureates. It is an Academic Medical Center, Level 1 Trauma Center, and Magnet and Niche designated. INSTITUTE FOR PATIENT- AND FAMILY-CENTERED CARE !3 Developing the council Consider developing a patient and family workgroup as a precursor to a more formal council. The workgroup is a quick way to get patient and family participation in hospitalICU VISITING HOURS
SICU 8:30 am – 6:30 pm 8:30 pm – 6:30 am 2 family / friends may stay in the patient’s room at a time TBICU 8:00 am – 6:00 pm 8:00pm – 6:00 am
FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases family CHANGING HOSPITAL “VISITING” POLICIES AND PRACTICES CHANGING HOSPITAL “VISITING ” POLICIES AND PRACTICES: SUPPORTING FAMILY PRESENCE AND PARTICIPATION 4 THE IMPORTANCE OF LANGUAGE Much of the language used in hospital “visiting” policies is exclusionary and suggests that the INSTITUTE FOR PATIENT AND FAMILY-CENTERED CARECONFERENCESABOUT USOUR SERVICESEDUCATIONAL PROGRAMSRESOURCESPROFILES OF CHANGE PFCC and COVID-19. In the midst of this challenging time, IPFCC is committed to ensuring that the core concepts of patient- and family-centered care are informing changes to policies and practices in ways that promote safety, prevent disease transmission, and support essential family connections. Two new resources have been added tothis
FAMILY PRESENCE DURING A PANDEMIC: GUIDANCE FOR … 3 • IN APPRECIATION Marie Abraham, MA, Vice President, Programming and Publications, Institute for Patient- and Family-Centered Care Agnes Barden, DNP, RN, CPXP, Vice President, Office of Patient and Customer Experience, Northwell Health, Lake Success, NY Linda S. Franck, RN, PhD, FRCPCH, FAAN, Professor and Jack and Elaine Koehn Endowed Chair in Pediatric Nursing, School of Nursing IPFCC TEAMPATIENT AND FAMILY CENTERED CARE MODELIPFCC 2020IPFCC 2020 CONFERENCEIPFCC CONFERENCEIPFCC ORG avergara@ipfcc.org. Elizabeth Hansen, BA, Bookkeeper. Liz handles bookkeeping for IPFCC and helps the Special Projects team with pre-event logistics and on-site conference and seminar support. Liz is occasionally called upon to use her organizational and editing skills to assist on other IPFCC projects. PICKER INSTITUTE RESOURCES IPFCC is honored that it has been chosen to host the historic Picker Institute website, as an archive, effective December 31, 2012.. The Picker Institute, an independent nonprofit organization dedicated to advancing the principles of patient-centered care, has worked in partnership with educational institutions and other committed organizations and individuals to sponsor Picker Institute PARTNERSHIPS TO ADDRESS THE OPIOID EPIDEMICSOLUTIONS TO THE OPIOID EPIDEMICTHE OPIOID EPIDEMICCAUSES OF THE OPIOID EPIDEMICHISTORY OF THE OPIOID EPIDEMICWHAT CAUSED THE OPIOID EPIDEMICTHE OPIOID EPIDEMIC INAMERICA
The "opioid epidemic" refers to the serious public health issue stemming from the rapid increase in the use of prescription and non-prescription opioid drugs. To date, there has been a lack of significant and structured partnerships with patients and families in developing strategies to address the epidemic.HOME - PFCC CONNECT
Testing the What Matters to Me Workbook Dr. Erik Fromme, Ariadne Labs faculty, and Palliative Care Physician at Dana Farber Cancer Institute, is recruiting a diverse group of patients and caregivers to test their new What Matters to Me Workbook. EFFECTIVE PATIENT AND FAMILY ADVISORY COUNCILS Active and productive patient and family advisory councils (PFACs) offer a forum for researchers to obtain ideas, input, and insights to guide research projects. PFAC members bring their experience in partnering with health care professionals and sharing their unique perspectives. A PFAC consists of patients and family members who havereceived
PARTNERING WITH PATIENTS AND FAMILIES TO DESIGN A PATIENT iii A c k n o w l e d g m e n t s aCknowledgments The Institute for Family-Centered Care (IFCC) is pleased to present Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: Recommendations and Promising MAINE QUALITY COUNTS: HELPING PATIENTS “CHOOSE WISELY”MAINE QUALITY COUNTS WEBINARSMAINE QUALITY COUNTS OPIOIDMAINE QUALITY COUNTSMAINE QUALITY CENTERSMAINE QUALITY FORUMQUALITY CARE OF MAINE Maine Quality Counts: Helping Patients “Choose Wisely”. Maine Quality Counts (QC) is a regional healthcare collaborative dedicated to transforming health and healthcare in Maine. Formed in 2003 and incorporated in 2006, QC provides leadership, advocacy and support for improving care. Its 75+ members are major care delivery organizations FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases family INSTITUTE FOR PATIENT AND FAMILY-CENTERED CARECONFERENCESABOUT USOUR SERVICESEDUCATIONAL PROGRAMSRESOURCESPROFILES OF CHANGE PFCC and COVID-19. In the midst of this challenging time, IPFCC is committed to ensuring that the core concepts of patient- and family-centered care are informing changes to policies and practices in ways that promote safety, prevent disease transmission, and support essential family connections. Two new resources have been added tothis
FAMILY PRESENCE DURING A PANDEMIC: GUIDANCE FOR … 3 • IN APPRECIATION Marie Abraham, MA, Vice President, Programming and Publications, Institute for Patient- and Family-Centered Care Agnes Barden, DNP, RN, CPXP, Vice President, Office of Patient and Customer Experience, Northwell Health, Lake Success, NY Linda S. Franck, RN, PhD, FRCPCH, FAAN, Professor and Jack and Elaine Koehn Endowed Chair in Pediatric Nursing, School of Nursing IPFCC TEAMPATIENT AND FAMILY CENTERED CARE MODELIPFCC 2020IPFCC 2020 CONFERENCEIPFCC CONFERENCEIPFCC ORG avergara@ipfcc.org. Elizabeth Hansen, BA, Bookkeeper. Liz handles bookkeeping for IPFCC and helps the Special Projects team with pre-event logistics and on-site conference and seminar support. Liz is occasionally called upon to use her organizational and editing skills to assist on other IPFCC projects. PICKER INSTITUTE RESOURCES IPFCC is honored that it has been chosen to host the historic Picker Institute website, as an archive, effective December 31, 2012.. The Picker Institute, an independent nonprofit organization dedicated to advancing the principles of patient-centered care, has worked in partnership with educational institutions and other committed organizations and individuals to sponsor Picker Institute PARTNERSHIPS TO ADDRESS THE OPIOID EPIDEMICSOLUTIONS TO THE OPIOID EPIDEMICTHE OPIOID EPIDEMICCAUSES OF THE OPIOID EPIDEMICHISTORY OF THE OPIOID EPIDEMICWHAT CAUSED THE OPIOID EPIDEMICTHE OPIOID EPIDEMIC INAMERICA
The "opioid epidemic" refers to the serious public health issue stemming from the rapid increase in the use of prescription and non-prescription opioid drugs. To date, there has been a lack of significant and structured partnerships with patients and families in developing strategies to address the epidemic.HOME - PFCC CONNECT
Testing the What Matters to Me Workbook Dr. Erik Fromme, Ariadne Labs faculty, and Palliative Care Physician at Dana Farber Cancer Institute, is recruiting a diverse group of patients and caregivers to test their new What Matters to Me Workbook. EFFECTIVE PATIENT AND FAMILY ADVISORY COUNCILS Active and productive patient and family advisory councils (PFACs) offer a forum for researchers to obtain ideas, input, and insights to guide research projects. PFAC members bring their experience in partnering with health care professionals and sharing their unique perspectives. A PFAC consists of patients and family members who havereceived
PARTNERING WITH PATIENTS AND FAMILIES TO DESIGN A PATIENT iii A c k n o w l e d g m e n t s aCknowledgments The Institute for Family-Centered Care (IFCC) is pleased to present Partnering with Patients and Families to Design a Patient- and Family-Centered Health Care System: Recommendations and Promising MAINE QUALITY COUNTS: HELPING PATIENTS “CHOOSE WISELY”MAINE QUALITY COUNTS WEBINARSMAINE QUALITY COUNTS OPIOIDMAINE QUALITY COUNTSMAINE QUALITY CENTERSMAINE QUALITY FORUMQUALITY CARE OF MAINE Maine Quality Counts: Helping Patients “Choose Wisely”. Maine Quality Counts (QC) is a regional healthcare collaborative dedicated to transforming health and healthcare in Maine. Formed in 2003 and incorporated in 2006, QC provides leadership, advocacy and support for improving care. Its 75+ members are major care delivery organizations FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases familyRESOURCES - IPFCC
Resources. IPFCC serves as a resource for patient and family leaders, clinicians, staff, administrators, educators of health professionals, researchers, and design professionals. We offer a variety of books, videos, reports, guidance materials and tools to assist you in your efforts to move forward with patient- and family-centered care.ABOUT US - IPFCC
About Us. The Institute for Patient- and Family-Centered Care (IPFCC), a non-profit organization founded in 1992, takes pride in providing essential leadership to advance the understanding and practice of patient- and family-centered care. By promoting collaborative, empowering relationships among patients, families, and health careOUTLINE OF TOOLKIT
Outline of Toolkit. Sample Policies/Guidelines and other resources. Videos outlining the process of change at one hospital, Contra Costa Regional Medical Center. Facts and Figures about Family Presence and Participation. Educational Activities for Frontline Staff andClinicians.
PATIENT- AND FAMILY- CENTERED CARE DEFINED Patient- and family-centered care is an approach to the planning, delivery, and evaluation of health care that is grounded in mutually beneficial partnerships among health care professionals, patients, and families. It redefines the relationships in health care by placing an emphasis on collaborating with people of all ages, at all levels of BETTER TOGETHER TOOLKIT The Toolkit created by IPFCC for the Better Together campaign includes the following materials available to hospitals to download and use: Additionally, hospitals have access to other valuable resources—publications, technical assistance, seminars, and webinars—offered by the Institute for Patient- and Family-CenteredCare.
STANFORD HEALTH CARE PEER 2 PEER PROGRAM Stanford Health Care Peer 2 Peer Program. As of FY 2013, Stanford Health Care has 613 licensed beds, 49 Operating Rooms and completes 520,000 ambulatory visits/year. The organization has 7,689 employees, 1,070 volunteers, and 22 Nobel Laureates. It is an Academic Medical Center, Level 1 Trauma Center, and Magnet and Niche designated. INSTITUTE FOR PATIENT- AND FAMILY-CENTERED CARE !3 Developing the council Consider developing a patient and family workgroup as a precursor to a more formal council. The workgroup is a quick way to get patient and family participation in hospitalICU VISITING HOURS
SICU 8:30 am – 6:30 pm 8:30 pm – 6:30 am 2 family / friends may stay in the patient’s room at a time TBICU 8:00 am – 6:00 pm 8:00pm – 6:00 am
FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases family CHANGING HOSPITAL “VISITING” POLICIES AND PRACTICES CHANGING HOSPITAL “VISITING ” POLICIES AND PRACTICES: SUPPORTING FAMILY PRESENCE AND PARTICIPATION 4 THE IMPORTANCE OF LANGUAGE Much of the language used in hospital “visiting” policies is exclusionary and suggests that the INSTITUTE FOR PATIENT AND FAMILY-CENTERED CARECONFERENCESABOUT USOUR SERVICESEDUCATIONAL PROGRAMSRESOURCESPROFILES OF CHANGE In the midst of this challenging time, IPFCC is committed to ensuring that the core concepts of patient- and family-centered care are informing changes to policies and practices in ways that promote safety, prevent disease transmission, and support essential familyconnections.
FAMILY PRESENCE DURING A PANDEMIC: GUIDANCE FOR … 3 • IN APPRECIATION Marie Abraham, MA, Vice President, Programming and Publications, Institute for Patient- and Family-Centered Care Agnes Barden, DNP, RN, CPXP, Vice President, Office of Patient and Customer Experience, Northwell Health, Lake Success, NY Linda S. Franck, RN, PhD, FRCPCH, FAAN, Professor and Jack and Elaine Koehn Endowed Chair in Pediatric Nursing, School of Nursing PICKER INSTITUTE RESOURCES IPFCC is honored that it has been chosen to host the historic Picker Institute website, as an archive, effective December 31, 2012.. The Picker Institute, an independent nonprofit organization dedicated to advancing the principles of patient-centered care, has worked in partnership with educational institutions and other committed organizations and individuals to sponsor Picker InstituteIPFCC TEAM
Marie Abraham, MA, Vice President, Programming and Publications. Since joining IPFCC in 1996, her work includes providing consultation to hospitals and health care systems that are working toward patient- and family-centered change and building partnerships with patients and families to improve and redesign health care; developing resource materials and toolkits, co-authoring publications; and PARTNERSHIPS TO ADDRESS THE OPIOID EPIDEMIC The "opioid epidemic" refers to the serious public health issue stemming from the rapid increase in the use of prescription and non-prescription opioid drugs. To date, there has been a lack of significant and structured partnerships with patients and families in developing strategies to address the epidemic.HOME - PFCC CONNECT
Testing the What Matters to Me Workbook Dr. Erik Fromme, Ariadne Labs faculty, and Palliative Care Physician at Dana Farber Cancer Institute, is recruiting a diverse group of patients and caregivers to test their new What Matters to Me Workbook. EFFECTIVE PATIENT AND FAMILY ADVISORY COUNCILS Highlight from the Field: El Consejo de Familias Latinas Because of its growing immigrant population, increasing diversity, and the health system’s commitment to inclusion, Johns Hopkins Bayview Medical Center, in Baltimore, MD, created a Latino Family Advisory Board (LFAB), El Consejo de Familias Latinas, in 2011, with support from two pediatricians and other staff and a grant from the MAINE QUALITY COUNTS: HELPING PATIENTS “CHOOSE WISELY” Maine Quality Counts: Helping Patients “Choose Wisely” Maine Quality Counts (QC) is a regional healthcare collaborative dedicated to transforming health and healthcare in Maine.ICU VISITING HOURS
SICU 8:30 am – 6:30 pm 8:30 pm – 6:30 am 2 family / friends may stay in the patient’s room at a time TBICU 8:00 am – 6:00 pm 8:00pm – 6:00 am
FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases family INSTITUTE FOR PATIENT AND FAMILY-CENTERED CARECONFERENCESABOUT USOUR SERVICESEDUCATIONAL PROGRAMSRESOURCESPROFILES OF CHANGE In the midst of this challenging time, IPFCC is committed to ensuring that the core concepts of patient- and family-centered care are informing changes to policies and practices in ways that promote safety, prevent disease transmission, and support essential familyconnections.
FAMILY PRESENCE DURING A PANDEMIC: GUIDANCE FOR … 3 • IN APPRECIATION Marie Abraham, MA, Vice President, Programming and Publications, Institute for Patient- and Family-Centered Care Agnes Barden, DNP, RN, CPXP, Vice President, Office of Patient and Customer Experience, Northwell Health, Lake Success, NY Linda S. Franck, RN, PhD, FRCPCH, FAAN, Professor and Jack and Elaine Koehn Endowed Chair in Pediatric Nursing, School of Nursing PICKER INSTITUTE RESOURCES IPFCC is honored that it has been chosen to host the historic Picker Institute website, as an archive, effective December 31, 2012.. The Picker Institute, an independent nonprofit organization dedicated to advancing the principles of patient-centered care, has worked in partnership with educational institutions and other committed organizations and individuals to sponsor Picker InstituteIPFCC TEAM
Marie Abraham, MA, Vice President, Programming and Publications. Since joining IPFCC in 1996, her work includes providing consultation to hospitals and health care systems that are working toward patient- and family-centered change and building partnerships with patients and families to improve and redesign health care; developing resource materials and toolkits, co-authoring publications; and PARTNERSHIPS TO ADDRESS THE OPIOID EPIDEMIC The "opioid epidemic" refers to the serious public health issue stemming from the rapid increase in the use of prescription and non-prescription opioid drugs. To date, there has been a lack of significant and structured partnerships with patients and families in developing strategies to address the epidemic.HOME - PFCC CONNECT
Testing the What Matters to Me Workbook Dr. Erik Fromme, Ariadne Labs faculty, and Palliative Care Physician at Dana Farber Cancer Institute, is recruiting a diverse group of patients and caregivers to test their new What Matters to Me Workbook. EFFECTIVE PATIENT AND FAMILY ADVISORY COUNCILS Highlight from the Field: El Consejo de Familias Latinas Because of its growing immigrant population, increasing diversity, and the health system’s commitment to inclusion, Johns Hopkins Bayview Medical Center, in Baltimore, MD, created a Latino Family Advisory Board (LFAB), El Consejo de Familias Latinas, in 2011, with support from two pediatricians and other staff and a grant from the MAINE QUALITY COUNTS: HELPING PATIENTS “CHOOSE WISELY” Maine Quality Counts: Helping Patients “Choose Wisely” Maine Quality Counts (QC) is a regional healthcare collaborative dedicated to transforming health and healthcare in Maine.ICU VISITING HOURS
SICU 8:30 am – 6:30 pm 8:30 pm – 6:30 am 2 family / friends may stay in the patient’s room at a time TBICU 8:00 am – 6:00 pm 8:00pm – 6:00 am
FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases familyABOUT US - IPFCC
The Institute for Patient- and Family-Centered Care (IPFCC), a non-profit organization founded in 1992, takes pride in providing essential leadership to advance the understanding and practice of patient- and family-centered care.RESOURCES - IPFCC
Resources. IPFCC serves as a resource for patient and family leaders, clinicians, staff, administrators, educators of health professionals, researchers, and design professionals. PICKER INSTITUTE RESOURCES IPFCC is honored that it has been chosen to host the historic Picker Institute website, as an archive, effective December 31, 2012.. The Picker Institute, an independent nonprofit organization dedicated to advancing the principles of patient-centered care, has worked in partnership with educational institutions and other committed organizations and individuals to sponsor Picker InstituteOUTLINE OF TOOLKIT
Outline of Toolkit. Strategies for Changing Policies. Guidance Brief, Strategies for Changing Policies Organizational Self-Assessment; Profiles of Exemplar Hospitals; PATIENT- AND FAMILY- CENTERED CARE DEFINED Patient- and family-centered care is an approach to the planning, delivery, and evaluation of health care that is grounded in mutually beneficial partnerships among STANFORD HEALTH CARE PEER 2 PEER PROGRAM Stanford Health Care Peer 2 Peer Program. As of FY 2013, Stanford Health Care has 613 licensed beds, 49 Operating Rooms and completes 520,000 ambulatory visits/year. The organization has 7,689 employees, 1,070 volunteers, and 22 Nobel Laureates. It is an Academic Medical Center, Level 1 Trauma Center, and Magnet and Niche designated. INSTITUTE FOR PATIENT- AND FAMILY-CENTERED CARE !3 Developing the council Consider developing a patient and family workgroup as a precursor to a more formal council. The workgroup is a quick way to get patient and family participation in hospital FAMILY VISITATION IN THE ADULT ICU 2 of 7 Issued November 2011 Linda Bell the patient feel more secure,32 14, 20, 29,32increases patient satisfaction,-34 and increases quality and safety.20,24 -26,30, 35 36 For family members, evidence suggests that unrestricted visitation increases family INTERVIEW METHODOLOGY AND QUESTIONS 2 At the clinical encounter, patient and family engagement in direct care, care planning, and decision-making. At the practice or organizational level, PFE in quality improvement and CHANGING HOSPITAL “VISITING” POLICIES AND PRACTICES CHANGING HOSPITAL “VISITING ” POLICIES AND PRACTICES: SUPPORTING FAMILY PRESENCE AND PARTICIPATION 4 THE IMPORTANCE OF LANGUAGE Much of the language used in hospital “visiting” policies is exclusionary and suggests that the Transforming health care through partnerships×
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div" style="position: relative; overflow: hidden;"> What is patient- and family-centered care?Learn here.
What is patient- and family-centered care?Learn here.
Improve quality, safety, and care experience through patient and family partnerships.Learn how.
Evidence is growing that patient- and family-centered care improvesoutcomes.
PFCC AND COVID-19
In the midst of this challenging time, IPFCC is committed to ensuring that the core concepts of patient- and family-centered care are informing changes to policies and practices in ways that promote safety, prevent disease transmission, and support essential family connections. A special section of our website provides inspirational examples from the field and practical resources. Learn more Access our COVID-19 and PFCC: FAQ Resource New Survey for Tracking the Impact of COVID-19 on PFCC New Commentary — We’ve Been Here Before: Learning from the Lessonsof the Past
WEBINARS ON DEMAND
Missed a live webinar? Register to view recordings of recent webinars. Learn more.STAY UPDATED
Receive IPFCC's Pinwheel Pages e-newsletter and stay up-to-date about upcoming events, new and revised resources, and best practices in patient- and family-centered care Sign up for our mailing list View previous issues of Pinwheel Pages. IPFCC’s campaign, Better Together: Partnering with Families, equips hospital
leaders and staff with the rationale, tools, and support needed to change the concept of families as visitors to families as partners. Access the Better Together ToolkitJoin the Campaign
2020 INTERNATIONAL CONFERENCE BRINGING NASHVILLE TO YOU… Due to serious concerns about COVID-19 and IPFCC’s commitment to promoting safety for all, we have made the decision to shift to a FULLY VIRTUAL CONFERENCE and cancel our in-person conference, originally scheduled to take place in Nashville, TN. IPFCC’s virtual International Conference will include a 3-day kickoff from August 18-20, a dynamic Poster Gallery, and breakout sessions from August 25 – September 10. It will feature great content, interactive sessions, and opportunities to connect with fellow attendees. With the support of our leadership sponsor, VANDERBILT UNIVERSITY MEDICAL CENTER, we look forward to bringing the fun, uniqueness, and music of Nashville to you! 2020 IPFCC PARTNERSHIP AWARD – ACCEPTING NOMINATIONS! The IPFCC Partnership Award recognizes teams of health care professionals and patients/families who have collaborated on innovative programs that truly change health care. Don’t miss the opportunity to nominate a team from yourorganization!
The 2020 award recipient team and the second place team will be honored at IPFCC’s _9th International Conference on Patient- and Family-Centered Care_ . The due date for the IPFCC Partnership Award nominations has been extended to JUNE 8, 2020.NEW RESOURCES
SICK, SCARED & SEPARATED FROM LOVED ONES 2019 The New York Public Interest Research Group recently released this report, based on a survey of visitation/family presence policies at NYS hospitals. IPFCC provided coaching and other resources to some of the hospitals surveyed through its Better TogetherLearning Community.
Read the report
JOIN OUR COMMUNITY
_PFCC.CONNECT_ is IPFCC's FREE online learning community for anyone interested in connecting with, learning from, and sharing ideas withothers.
Become a member todayMUST READS
PARTNERING WITH PATIENTS AND FAMILIES TO STRENGTHEN APPROACHES TO THEOPIOID EPIDEMIC
This White Paper outlines a vision for eliciting and responding to the needs of patients and families impacted by the epidemic and includes examples of existing partnerships as well as recommendations. Read the White Paper HIGH PERFORMING PFACS CAN IMPACT HEALTH OUTCOMES This IPFCC report describes PFACs’ performance and impact on hospital strategy and operations as well as the correlation with experience of care and safety outcomes. IPFCC’s consulting and training services can help strengthen your PFAC.Read the report
Learn about IPFCC's services NEW PINWHEEL SPONSOR Cedars-Sinai is proud to become a Pinwheel Sponsor. Integrating the perspectives of patients and families is essential to care at the medical center. Patients and families share their insights through PFA Councils, PFA Committees andPFA Collaboratives.
STAY CONNECTED
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Institute for Patient- and Family-Centered Care® • 6917 Arlington Road, Suite 309 • Bethesda, MD 20814 • 301-652-0281Details
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