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JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these MEASURING LAWYER PRODUCTIVITY Recently, Carolyn Elefant at Legal Blog Watch summarized an interesting debate over a question that many lawyers will soon be asking themselves. Let’s say your law practice succumbs to the logical and inevitable, stops routinely billing by the hour, and institutes other system(s) of pricing and selling your work. Query: doyou still need to
WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hiredJORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these MEASURING LAWYER PRODUCTIVITY Recently, Carolyn Elefant at Legal Blog Watch summarized an interesting debate over a question that many lawyers will soon be asking themselves. Let’s say your law practice succumbs to the logical and inevitable, stops routinely billing by the hour, and institutes other system(s) of pricing and selling your work. Query: doyou still need to
WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations areMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle 805D21786316F5C436ADC35876AAD5E1 Jordan Furlong. I'm a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I've spent the past 20 years studying critical new developments and discerning emerging patterns in the legal ecosystem. HOW TO BRING ABOUT CHANGE IN LAW FIRMS (Note to readers: Pursuant to the terms of the New Author Self-Promotion Act of 2006, please be advised the statutory maximum of three (3) plugs for my new book will appear in this post. Thank you.) Everyone’s gotten the memo by now. The legal market has experienced fundamental change, and law firms need to respond in equal measure. Ifyour firm’s
BREAK THE LAW FIRM BUSINESS MODEL The ABA’s Center for Innovation, where I serve as an advisory board member, asked me to submit a post for its excellent new blog.I was happy to send them this takedown of the traditional law firm, which I’ve also posted here below. “Innovation destroys hours.” Those three words, written by Neota Logic founder Michael Mills in a 2014 blog post, summarize the fundamental challenge that WHY DO LAW FIRMS EXIST? What is the point of a law firm? This is neither a rhetorical nor a snarky question. I’m interested in nailing down the economic rationale for a law firm’s existence. What benefits flow to both clients and lawyers from law firms? In what ways are the THE THREE TYPES OF COLLABORATION The one huge opportunity that any type of collaborative model presents for lawyers – and which Susskind mentions – is project management. I am currently involved in a lawyer collaborative model and also formed a trade association which is a quasi-client-client collaborative model. THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
MY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations areCONTACT - LAW21
You can reach me at the following coordinates to inquire about my services, ask for referrals to top speakers and consultants, or just start a conversation about change in the legal sector.ABOUT JORDAN
I’m a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I’ve spent the past 20 years studying critical new developments and discerning emerging patterns in the legal services ecosystem. THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle WHAT WILL LAWYERS DO NOW? Modern Law Magazine in the UK asked me to submit an article for their January 2020 issue, which featured a host of luminaries discussing the near and mid-term future of the legal marketplace. You can find the current issue here, with my article (“What will lawyers do now?”) starting on page 7. Below you’ll find an excerpt from the piece, but I’d encourage you to read the full issue MEASURING LAWYER PRODUCTIVITY Recently, Carolyn Elefant at Legal Blog Watch summarized an interesting debate over a question that many lawyers will soon be asking themselves. Let’s say your law practice succumbs to the logical and inevitable, stops routinely billing by the hour, and institutes other system(s) of pricing and selling your work. Query: doyou still need to
THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
THE THREE TYPES OF COLLABORATION The one huge opportunity that any type of collaborative model presents for lawyers – and which Susskind mentions – is project management. I am currently involved in a lawyer collaborative model and also formed a trade association which is a quasi-client-client collaborative model. CHANGING THE LAWYER ASSESSMENT SYSTEM Every two months, I publish a short e-newsletter called “Dispatch” that’s sent to about 2,700 subscribers. (To sign up, email me at jordan@law21.ca). Each edition contains exclusive content for subscribers, which I sometimes share with my wider readership here at Law21 after a few months. In this post, I’d like to reproduce anitem from
JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
MY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations areABOUT JORDAN
I’m a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I’ve spent the past 20 years studying critical new developments and discerning emerging patterns in the legal services ecosystem. THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
WHAT WILL LAWYERS DO NOW? Modern Law Magazine in the UK asked me to submit an article for their January 2020 issue, which featured a host of luminaries discussing the near and mid-term future of the legal marketplace. You can find the current issue here, with my article (“What will lawyers do now?”) starting on page 7. Below you’ll find an excerpt from the piece, but I’d encourage you to read the full issue THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
BREAK THE LAW FIRM BUSINESS MODEL The ABA’s Center for Innovation, where I serve as an advisory board member, asked me to submit a post for its excellent new blog.I was happy to send them this takedown of the traditional law firm, which I’ve also posted here below. “Innovation destroys hours.” Those three words, written by Neota Logic founder Michael Mills in a 2014 blog post, summarize the fundamental challenge that THE THREE TYPES OF COLLABORATION The one huge opportunity that any type of collaborative model presents for lawyers – and which Susskind mentions – is project management. I am currently involved in a lawyer collaborative model and also formed a trade association which is a quasi-client-client collaborative model. CHANGING THE LAWYER ASSESSMENT SYSTEM Every two months, I publish a short e-newsletter called “Dispatch” that’s sent to about 2,700 subscribers. (To sign up, email me at jordan@law21.ca). Each edition contains exclusive content for subscribers, which I sometimes share with my wider readership here at Law21 after a few months. In this post, I’d like to reproduce anitem from
JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry toMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations are FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
MY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, bar LAWYER LICENSING AND COMPETENCE IN ALBERTA I’m very pleased to let you know about Lawyer Licensing and Competence in Alberta: Analysis and Recommendations, a report written by me for the Law Society of Alberta. The law society’s Benchers (the elected lawyer directors of the province’s legal services regulator) accepted the report and all of its recommendations earlier this month. Preparations areABOUT JORDAN
I’m a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I’ve spent the past 20 years studying critical new developments and discerning emerging patterns in the legal services ecosystem. THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
WHAT WILL LAWYERS DO NOW? Modern Law Magazine in the UK asked me to submit an article for their January 2020 issue, which featured a host of luminaries discussing the near and mid-term future of the legal marketplace. You can find the current issue here, with my article (“What will lawyers do now?”) starting on page 7. Below you’ll find an excerpt from the piece, but I’d encourage you to read the full issue THE LEGACY OF WORK-LIFE BALANCE I think we’ll soon be closing the book on one of the legal profession’s most-used and least-understood phrases of the last decade: “work-life balance.” It was still all the rage just a couple of years ago — new lawyers invoked it as a mantra, talent recruiters bandied it about, and many legal publications (includingthose
BREAK THE LAW FIRM BUSINESS MODEL The ABA’s Center for Innovation, where I serve as an advisory board member, asked me to submit a post for its excellent new blog.I was happy to send them this takedown of the traditional law firm, which I’ve also posted here below. “Innovation destroys hours.” Those three words, written by Neota Logic founder Michael Mills in a 2014 blog post, summarize the fundamental challenge that THE THREE TYPES OF COLLABORATION The one huge opportunity that any type of collaborative model presents for lawyers – and which Susskind mentions – is project management. I am currently involved in a lawyer collaborative model and also formed a trade association which is a quasi-client-client collaborative model. CHANGING THE LAWYER ASSESSMENT SYSTEM Every two months, I publish a short e-newsletter called “Dispatch” that’s sent to about 2,700 subscribers. (To sign up, email me at jordan@law21.ca). Each edition contains exclusive content for subscribers, which I sometimes share with my wider readership here at Law21 after a few months. In this post, I’d like to reproduce anitem from
JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry to FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle MEASURING LAWYER PRODUCTIVITY Recently, Carolyn Elefant at Legal Blog Watch summarized an interesting debate over a question that many lawyers will soon be asking themselves. Let’s say your law practice succumbs to the logical and inevitable, stops routinely billing by the hour, and institutes other system(s) of pricing and selling your work. Query: doyou still need to
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired ADVICE TO ASSOCIATES ABOUT LAW FIRM EFFICIENCY I recently delivered a webinar to a group of associates at one of my law firm clients, as part of the firm’s internal CPD and training program. (I referred them to my recent posts about associates, which probably didn’t make them very cheerful.) Among the advice IJORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry to FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle MEASURING LAWYER PRODUCTIVITY Recently, Carolyn Elefant at Legal Blog Watch summarized an interesting debate over a question that many lawyers will soon be asking themselves. Let’s say your law practice succumbs to the logical and inevitable, stops routinely billing by the hour, and institutes other system(s) of pricing and selling your work. Query: doyou still need to
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired ADVICE TO ASSOCIATES ABOUT LAW FIRM EFFICIENCY I recently delivered a webinar to a group of associates at one of my law firm clients, as part of the firm’s internal CPD and training program. (I referred them to my recent posts about associates, which probably didn’t make them very cheerful.) Among the advice IMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, barBOOKS - LAW21
“This is an exceptionally clear book, brimming with practical help, and humorous into the bargain. Jordan’s assessment of the legal market should be read carefully by clients and lawyers everywhere.”ABOUT JORDAN
I’m a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I’ve spent the past 20 years studying critical new developments and discerning emerging patterns in the legal services ecosystem. TRADITIONDEMOTIVATOR Jordan Furlong. I'm a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I've spent the past 20 years studying critical new developments and discerning emerging patterns in the legal ecosystem. THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle460X300_JEREMYBRETT
I'm a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I've spent the past 20 years studying critical new developments and discerning emerging patterns in the legal ecosystem. Currently, I'm serving legal sector clients mostly in the CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these ADVICE TO ASSOCIATES ABOUT LAW FIRM EFFICIENCY Jordan, I thought this was really good. In my own long career as a large-firm associate, I must admit I did great on some of these efficiency measures, and pretty terrible at others, and what I mostly found was that building capital in the firm came at the cost of my career, because it ended up being soft investments that didn’t drive my own bottom line and income stream. WHY DO LAW FIRMS EXIST? What is the point of a law firm? This is neither a rhetorical nor a snarky question. I’m interested in nailing down the economic rationale for a law firm’s existence. What benefits flow to both clients and lawyers from law firms? In what ways are the THE THREE TYPES OF COLLABORATION The one huge opportunity that any type of collaborative model presents for lawyers – and which Susskind mentions – is project management. I am currently involved in a lawyer collaborative model and also formed a trade association which is a quasi-client-client collaborative model.JORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry to FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle MEASURING LAWYER PRODUCTIVITY Recently, Carolyn Elefant at Legal Blog Watch summarized an interesting debate over a question that many lawyers will soon be asking themselves. Let’s say your law practice succumbs to the logical and inevitable, stops routinely billing by the hour, and institutes other system(s) of pricing and selling your work. Query: doyou still need to
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired ADVICE TO ASSOCIATES ABOUT LAW FIRM EFFICIENCY I recently delivered a webinar to a group of associates at one of my law firm clients, as part of the firm’s internal CPD and training program. (I referred them to my recent posts about associates, which probably didn’t make them very cheerful.) Among the advice IJORDAN FURLONG
I advise law school deans on strategic planning, address law school faculties about the future of law, and write and speak extensively about how legal education can be reconfigured to promote the professional formation of future lawyers. I provide bar admission authorities and legal regulators with THE CASE FOR STANDARDS OF SUPERVISED PRACTICE IN LAWYER 2. Absence of assessment: Standards of acceptable competence outcomes for an articling term in Canada are a very mixed bag. While each province provides lists of what a student is expected to learn, do, and experience during articling (see examples from Nova Scotia, Alberta, Ontario, and British Columbia), only some reference the Federation of Law Societies of Canada’s National Entry to FRUGAL INNOVATION IN LAWYER FORMATION More than a decade ago, in a post that captured the imagination of hardly anyone, I wrote about the need for “frugal innovation” in the legal services sector. Chief among the problems with the legal market, I said, is lawyers’ insistence on offering ever-more-elaborate services to ever-fewer people at ever-higher prices, ignoring the growing population THE END OF SERENDIPITY In a word, law firms made serendipity a core element of their culture. They hoped that random encounters generated from the shared use of narrow office corridors would render unnecessary any efforts to actually exercise leadership or develop professional skills or buildfirm culture.
LAWYER COMPETENCE IN THREE DIMENSIONS I spent much of last year researching and writing a report on lawyer licensing and competence for the Law Society of Alberta.One of the things that struck me during that process was that we define lawyer competence solely in intellectual terms — as the possession of minimum levels of knowledge and skill sufficient to satisfy regulatoryrequirements.
THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle MEASURING LAWYER PRODUCTIVITY Recently, Carolyn Elefant at Legal Blog Watch summarized an interesting debate over a question that many lawyers will soon be asking themselves. Let’s say your law practice succumbs to the logical and inevitable, stops routinely billing by the hour, and institutes other system(s) of pricing and selling your work. Query: doyou still need to
CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these WHAT DO LAWYERS SELL? The first time I heard Richard Susskind speak was at a Canadian Bar Association conference in Montreal in 2007. That was also the first time I heard one of the best parables about professional services ever told. I’ll try to paraphrase Richard’s delivery from memory: “Black & Decker, the power tool company, had just hired ADVICE TO ASSOCIATES ABOUT LAW FIRM EFFICIENCY I recently delivered a webinar to a group of associates at one of my law firm clients, as part of the firm’s internal CPD and training program. (I referred them to my recent posts about associates, which probably didn’t make them very cheerful.) Among the advice IMY SERVICES
The professional services I offer to clients include: Strategic Advisory Retainers, in which I provide a customized range of strategic counsel and tactical advisory services to legal organization leaders on a retainer basis, starting with a six-month engagement and continuing monthly thereafter. Reports and White Papers, in which I research and write detailed reports for legal education, barBOOKS - LAW21
“This is an exceptionally clear book, brimming with practical help, and humorous into the bargain. Jordan’s assessment of the legal market should be read carefully by clients and lawyers everywhere.”ABOUT JORDAN
I’m a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I’ve spent the past 20 years studying critical new developments and discerning emerging patterns in the legal services ecosystem. TRADITIONDEMOTIVATOR Jordan Furlong. I'm a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I've spent the past 20 years studying critical new developments and discerning emerging patterns in the legal ecosystem. THE LEGAL SANDBOX TIPPING POINT Set aside for a moment the problem of trying to screen out sandbox applicants according to who will buy their products and services (which strikes me as highly impractical in a free market), as well as the flagrance of the effort to restrict scope so as not to threaten the interests of lawyers and to put up roadblocks against the Big 4.The real problem here is singling out only “the middle460X300_JEREMYBRETT
I'm a legal sector analyst who’s deeply invested in a better future for the legal profession and the society it serves. I've spent the past 20 years studying critical new developments and discerning emerging patterns in the legal ecosystem. Currently, I'm serving legal sector clients mostly in the CORE COMPETENCE: 6 NEW SKILLS NOW REQUIRED OF LAWYERS Up till now, the necessary and sufficient skill set for lawyers has looked something like this (in alphabetical order): Analytical ability Attention to detail Logical reasoning Persuasiveness Sound judgment Writing ability (okay, that one’s apparently optional for some) This list doesn’t include such characteristics as knowledge of the law, courtroom presence, or integrity — these ADVICE TO ASSOCIATES ABOUT LAW FIRM EFFICIENCY Jordan, I thought this was really good. In my own long career as a large-firm associate, I must admit I did great on some of these efficiency measures, and pretty terrible at others, and what I mostly found was that building capital in the firm came at the cost of my career, because it ended up being soft investments that didn’t drive my own bottom line and income stream. WHY DO LAW FIRMS EXIST? What is the point of a law firm? This is neither a rhetorical nor a snarky question. I’m interested in nailing down the economic rationale for a law firm’s existence. What benefits flow to both clients and lawyers from law firms? In what ways are the THE THREE TYPES OF COLLABORATION The one huge opportunity that any type of collaborative model presents for lawyers – and which Susskind mentions – is project management. I am currently involved in a lawyer collaborative model and also formed a trade association which is a quasi-client-client collaborative model.* About
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Jordan Furlong - Law21* About
* The Law21 Blog
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* Books
* White Papers
* Contact
JORDAN FURLONG
JORDAN FURLONG
ANALYZING AND FORECASTING CHANGE IN THE LEGAL SERVICES MARKET FOR LAW FIRMS AND LEGAL ORGANIZATIONSAbout Me
SPEAKING
I deliver keynote addresses to law firm retreats and legal organization conferences. My presentations help law firm leaders alert their lawyers to radical changes in the market for legal services and to begin the process of re-engineering their law practices to become more innovative and responsive to rapidly evolving client demands.Learn More
BOOKS
I've authored or co-authored books that help lawyers navigate the emerging legal services market, including _Evolutionary Road: A Strategic Guide To Your Law Firm’s Future_, _Content Marketing and Publishing Strategies for Law Firms_, and _Law Is A Buyer’s Market: Building A Client-First Law Firm For the 21st Century_.Learn More
WHITE PAPERS
I write reports and white papers for law firms and legal organizations that help explain the causes of legal market upheaval, identify trends and techniques advancing market change, and provide practical advice and guidance on how lawyers and law firms can adapt to, and become more competitive in, this new environment.Learn More
CLIENTS
Read a partial list of the dozens of audiences in the United States, Canada, Europe and Australia I’ve addressed over the past severalyears.
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TESTIMONIALS
Read comments on and assessments of my work from law firms, law departments, state bars, and law societies over the past severalyears.
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SOCIAL MEDIA
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* APRIL 8, 2020 Pandemic VII: Law firm essentials Part 1 in this series: What we’re up against Part 2 in this series: Justice system down Part 3 in this series: Justice reconstructed Part 4 in this series: Lawyer formation disrupted Part 5 in this series: Lawyer formation rescued Part 6 in this series: Lawyer formation re-engineered So, what about law firms? What willSHARE THIS:
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