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24, 2021
ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. CDP CERTIFICATION (DECEMBER 2021) The CONFLICT DYNAMICS PROFILE® (CDP) is a powerful assessment developed to prevent harmful conflict in the workplace. Backed by sound psychometrics and solid evidence of reliability and validity, this instrument provides managers and employees with a greater awareness of how they respond when faced with conflict. VIRTUAL CERTIFIED MEDIATOR AND TRAINER (DECEMBER 2021 The Virtual Certified Workplace Mediator and Trainer (CMT) program is a live online training that teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 6-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective CONFLICT RESOLUTION TRAINING The Certified Trainer in Workplace Conflict Resolution (CT Program) is a comprehensive program divided into three unique learning phases which include 1) pre-work, 2) in-person or live online training, and 3) a one-on-one session with an MTI Master Trainer.. Phase 1: Complete the CT Program Pre-Work Review the Conflict Dynamics Profile-Individual (CDP-I) Assessment Technical Guide and CONSTRUCTIVE BEHAVIORS TO MANAGE CONFLICT MORE EFFECTIVELY This article outlines five simple strategies to help manage conflict more effectively: Understanding, Exploring, Communicating, Re-engaging, and Contemplating. Understanding. View the situation from a wider angle. It’s normal to view a conflict from your own lens and nothing else. Most people concentrate on how the conflict is impactingthem
CERTIFIED WORKPLACE MEDIATOR & TRAINER (CMT) MEDIATION TRAINING FOR YOU, YOUR TEAM AND YOURCONFLICT RESOLUTION TOOL BOXPROGRAMS AND ASSESSMENTSTRAINING OPTIONSABOUT US Register Today! We are excited to announce that the 2021 Conference will be totally online this year with three full days of special keynotes, peer presentations and stimulating workshops. Our sessions feature expansive topics driven from key industries including Education, Government, Non-Profit, Healthcare and First Responders. UPCOMING CONFLICT RESOLUTION AND MEDIATION TRAINING MTI 2021 Conference Registration. June 22, 2021 11:00 am. Register Now! Virtual Certified Mediator and Trainer. July 13, 2021 11:00 am. Register Now! Conflict Dynamics Profile (CDP) | Virtual Certification. July 27, 2021 1:00 pm. Register Now! MTI'S 2021 CONFLICT RESOLUTION AND MEDIATION CONFERENCE We hope you can join us virtually at the 18th Annual Conflict Resolution and Mediation Conference on June 22-24, 2021! The focus of this year’s conference is on Navigating Our Conflicted World. All of us have had to face many changes this year as COVID, racial equality and the United States presidential election have added many challenges to an already conflicted world. UPDATED CONFERENCE HEADER Upcoming Programs. Virtual Certified Mediator and Trainer June 8, 2021 - June 15, 2021; MTI 2021 Conference Registration June 22, 2021 - June24, 2021
ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. CDP CERTIFICATION (DECEMBER 2021) The CONFLICT DYNAMICS PROFILE® (CDP) is a powerful assessment developed to prevent harmful conflict in the workplace. Backed by sound psychometrics and solid evidence of reliability and validity, this instrument provides managers and employees with a greater awareness of how they respond when faced with conflict. VIRTUAL CERTIFIED MEDIATOR AND TRAINER (DECEMBER 2021 The Virtual Certified Workplace Mediator and Trainer (CMT) program is a live online training that teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 6-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective CONFLICT RESOLUTION TRAINING The Certified Trainer in Workplace Conflict Resolution (CT Program) is a comprehensive program divided into three unique learning phases which include 1) pre-work, 2) in-person or live online training, and 3) a one-on-one session with an MTI Master Trainer.. Phase 1: Complete the CT Program Pre-Work Review the Conflict Dynamics Profile-Individual (CDP-I) Assessment Technical Guide and CONSTRUCTIVE BEHAVIORS TO MANAGE CONFLICT MORE EFFECTIVELY This article outlines five simple strategies to help manage conflict more effectively: Understanding, Exploring, Communicating, Re-engaging, and Contemplating. Understanding. View the situation from a wider angle. It’s normal to view a conflict from your own lens and nothing else. Most people concentrate on how the conflict is impactingthem
CERTIFIED WORKPLACE MEDIATOR & TRAINER (CMT) ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. UPDATED CONFERENCE HEADER Upcoming Programs. Virtual Certified Mediator and Trainer June 8, 2021 - June 15, 2021; MTI 2021 Conference Registration June 22, 2021 - June24, 2021
MEDIATION JOBS AND REQUIREMENTS Qualifications for Certified Mediators by the Montana Mediation Association: 40 hours/5 working days of mediation training including: ethics, principles and philosophy of mediation, mediation fundamentals, skills, role play, conflict theory, and an assessment- external evaluation are required. 15 hours per year of continuing mediation education in mediation, conflict resolution, and related VIRTUAL CERTIFIED MEDIATOR AND TRAINER (DECEMBER 2021 The Virtual Certified Workplace Mediator and Trainer (CMT) program is a live online training that teaches participants the necessary skills to both resolve conflicts directly as well as train others on workplace conflict resolution strategies. In this 6-day course, participants learn how to mediate workplace conflict, resolve their own conflict situations and train others on effective CDP CERTIFICATION (DECEMBER 2021) The CONFLICT DYNAMICS PROFILE® (CDP) is a powerful assessment developed to prevent harmful conflict in the workplace. Backed by sound psychometrics and solid evidence of reliability and validity, this instrument provides managers and employees with a greater awareness of how they respond when faced with conflict. CONFLICT DYNAMICS PROFILE (CDP) Conflict Dynamics Profile (CDP) Certification WebinarsJune 1 & 3, 2021. The CONFLICT DYNAMICS PROFILE® (CDP) is a powerful assessment developed to prevent harmful conflict in the workplace. Backed by sound psychometrics and solid evidence of reliability and validity, this instrument provides managers and employees with a greaterawareness of
MEDIATION AND STRESS The Mediation Training Institute (MTI) model developed by Dr. Dan Dana also relies on psychological processes of fatigue, desire for peace, catharsis, and the inhibitory reflex to eventually lead to breakthroughs in mediation which bring about resolution of conflict. One of the key, long-term benefits of this approach is reducing theunderlying
BEGIN CONFLICT STRATEGIES SURVEY Begin Conflict Management Strategies Survey Questions. There are a series of 28 questions in the survey. Refer to the scale below each question for the definition of each of the seven points. Indicate how true each statement is of your organization by clicking the associated number for each item. All items must be HOW DO YOU GIVE AND RECEIVE EFFECTIVE FEEDBACK It is essential to acknowledge, and celebrate, positive feedback. People grow by capitalizing on their strengths as well as working on developmental areas. Be careful, though, not to “sandwich” negative feedback between two positive communications. Realize WHAT’S THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY, AND Have you ever wondered about the difference between empathy and sympathy? And if you have, why sympathy has got such a bad name? I addressed these very questions in the recent pilot of my online course that focused on Challenging Workplace Relationships, but was prompted to write this after watching a short online video narrated by Dr. Brené Brown. In the video Dr. Brown says that empathy MEDIATION TRAINING FOR YOU, YOUR TEAM AND YOURCONFLICT RESOLUTION TOOL BOXPROGRAMS AND ASSESSMENTSTRAINING OPTIONSABOUT US Register Today! We are excited to announce that the 2021 Conference will be totally online this year with three full days of special keynotes, peer presentations and stimulating workshops. Our sessions feature expansive topics driven from key industries including Education, Government, Non-Profit, Healthcare and First Responders. UPCOMING CONFLICT RESOLUTION AND MEDIATION TRAINING MTI 2021 Conference Registration. June 22, 2021 11:00 am. Register Now! Virtual Certified Mediator and Trainer. July 13, 2021 11:00 am. Register Now! Conflict Dynamics Profile (CDP) | Virtual Certification. July 27, 2021 1:00 pm. Register Now! MTI'S 2021 CONFLICT RESOLUTION AND MEDIATION CONFERENCE We hope you can join us virtually at the 18th Annual Conflict Resolution and Mediation Conference on June 22-24, 2021! The focus of this year’s conference is on Navigating Our Conflicted World. All of us have had to face many changes this year as COVID, racial equality and the United States presidential election have added many challenges to an already conflicted world. ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. CONFLICT RESOLUTION TOOBOX White Paper:Conflict, Stress and Resilience. When we talk about resilience, we mean the ability of a person to effectively adapt to or bounce back from the adversity and stress that can arise in conflict settings. This white paper describes crucial elements to consider when improving one’s resilience to CONSTRUCTIVE BEHAVIORS TO MANAGE CONFLICT MORE EFFECTIVELY This article outlines five simple strategies to help manage conflict more effectively: Understanding, Exploring, Communicating, Re-engaging, and Contemplating. Understanding. View the situation from a wider angle. It’s normal to view a conflict from your own lens and nothing else. Most people concentrate on how the conflict is impactingthem
CONFLICT RESOLUTION TRAINING The Certified Trainer in Workplace Conflict Resolution (CT Program) is a comprehensive program divided into three unique learning phases which include 1) pre-work, 2) in-person or live online training, and 3) a one-on-one session with an MTI Master Trainer.. Phase 1: Complete the CT Program Pre-Work Review the Conflict Dynamics Profile-Individual (CDP-I) Assessment Technical Guide and CERTIFIED WORKPLACE MEDIATOR & TRAINER (CMT)CONFLICT COMPETENCE
Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm. The results of conflict competence include improved quality of relationships, creative solutions, and lasting agreements for addressing challenges and WHAT’S THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY, AND Have you ever wondered about the difference between empathy and sympathy? And if you have, why sympathy has got such a bad name? I addressed these very questions in the recent pilot of my online course that focused on Challenging Workplace Relationships, but was prompted to write this after watching a short online video narrated by Dr. Brené Brown. In the video Dr. Brown says that empathy MEDIATION TRAINING FOR YOU, YOUR TEAM AND YOURCONFLICT RESOLUTION TOOL BOXPROGRAMS AND ASSESSMENTSTRAINING OPTIONSABOUT US Register Today! We are excited to announce that the 2021 Conference will be totally online this year with three full days of special keynotes, peer presentations and stimulating workshops. Our sessions feature expansive topics driven from key industries including Education, Government, Non-Profit, Healthcare and First Responders. UPCOMING CONFLICT RESOLUTION AND MEDIATION TRAINING MTI 2021 Conference Registration. June 22, 2021 11:00 am. Register Now! Virtual Certified Mediator and Trainer. July 13, 2021 11:00 am. Register Now! Conflict Dynamics Profile (CDP) | Virtual Certification. July 27, 2021 1:00 pm. Register Now! MTI'S 2021 CONFLICT RESOLUTION AND MEDIATION CONFERENCE We hope you can join us virtually at the 18th Annual Conflict Resolution and Mediation Conference on June 22-24, 2021! The focus of this year’s conference is on Navigating Our Conflicted World. All of us have had to face many changes this year as COVID, racial equality and the United States presidential election have added many challenges to an already conflicted world. ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. CONFLICT RESOLUTION TOOBOX White Paper:Conflict, Stress and Resilience. When we talk about resilience, we mean the ability of a person to effectively adapt to or bounce back from the adversity and stress that can arise in conflict settings. This white paper describes crucial elements to consider when improving one’s resilience to CONSTRUCTIVE BEHAVIORS TO MANAGE CONFLICT MORE EFFECTIVELY This article outlines five simple strategies to help manage conflict more effectively: Understanding, Exploring, Communicating, Re-engaging, and Contemplating. Understanding. View the situation from a wider angle. It’s normal to view a conflict from your own lens and nothing else. Most people concentrate on how the conflict is impactingthem
CONFLICT RESOLUTION TRAINING The Certified Trainer in Workplace Conflict Resolution (CT Program) is a comprehensive program divided into three unique learning phases which include 1) pre-work, 2) in-person or live online training, and 3) a one-on-one session with an MTI Master Trainer.. Phase 1: Complete the CT Program Pre-Work Review the Conflict Dynamics Profile-Individual (CDP-I) Assessment Technical Guide and CERTIFIED WORKPLACE MEDIATOR & TRAINER (CMT)CONFLICT COMPETENCE
Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm. The results of conflict competence include improved quality of relationships, creative solutions, and lasting agreements for addressing challenges and WHAT’S THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY, AND Have you ever wondered about the difference between empathy and sympathy? And if you have, why sympathy has got such a bad name? I addressed these very questions in the recent pilot of my online course that focused on Challenging Workplace Relationships, but was prompted to write this after watching a short online video narrated by Dr. Brené Brown. In the video Dr. Brown says that empathy ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. CONFLICT RESOLUTION TOOBOX White Paper:Conflict, Stress and Resilience. When we talk about resilience, we mean the ability of a person to effectively adapt to or bounce back from the adversity and stress that can arise in conflict settings. This white paper describes crucial elements to consider when improving one’s resilience to MEDIATION JOBS AND REQUIREMENTS Qualifications for Certified Mediators by the Montana Mediation Association: 40 hours/5 working days of mediation training including: ethics, principles and philosophy of mediation, mediation fundamentals, skills, role play, conflict theory, and an assessment- external evaluation are required. 15 hours per year of continuing mediation education in mediation, conflict resolution, and related CONFLICT RESOLUTION TRAINING The Certified Trainer in Workplace Conflict Resolution (CT Program) is a comprehensive program divided into three unique learning phases which include 1) pre-work, 2) in-person or live online training, and 3) a one-on-one session with an MTI Master Trainer.. Phase 1: Complete the CT Program Pre-Work Review the Conflict Dynamics Profile-Individual (CDP-I) Assessment Technical Guide and MTI SURVEY OF ORGANIZATIONAL CONFLICT MANAGEMENT The MTI Survey of Organizational Conflict Management Strategies is an organizational assessment that helps you measure the effectiveness of your organization’s current conflict resolution strategies.. The survey is a composite of four sub-strategies: Detachment, Evasion, Collaboration, and Coercion. Each sub-strategy reflects the interaction between normative behavior and normative attitudes. CONFLICT DYNAMICS PROFILE (CDP) Conflict Dynamics Profile (CDP) Certification WebinarsJune 1 & 3, 2021. The CONFLICT DYNAMICS PROFILE® (CDP) is a powerful assessment developed to prevent harmful conflict in the workplace. Backed by sound psychometrics and solid evidence of reliability and validity, this instrument provides managers and employees with a greaterawareness of
BEGIN CONFLICT STRATEGIES SURVEY Begin Conflict Management Strategies Survey Questions. There are a series of 28 questions in the survey. Refer to the scale below each question for the definition of each of the seven points. Indicate how true each statement is of your organization by clicking the associated number for each item. All items must be HOW DO YOU GIVE AND RECEIVE EFFECTIVE FEEDBACK Knowing how to give and receive feedback during conflict situations is a very important skill. When employees handle feedback effectively, it can foster a culture where disagreements are WHAT’S THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY, AND Have you ever wondered about the difference between empathy and sympathy? And if you have, why sympathy has got such a bad name? I addressed these very questions in the recent pilot of my online course that focused on Challenging Workplace Relationships, but was prompted to write this after watching a short online video narrated by Dr. Brené Brown. In the video Dr. Brown says that empathy TRENDS IN CONFLICT RESEARCH AND THE CDP MODEL In the late 1990s, when the Conflict Dynamics Profile was originally developed, organizational research in conflict had begun to focus on the concept of conflict types. Three main types were described: task conflict which involved differences over substantive issues, process conflict which dealt with how to organize various functions, and relationship conflict which focused on interpersonal MEDIATION TRAINING FOR YOU, YOUR TEAM AND YOURCONFLICT RESOLUTION TOOL BOXPROGRAMS AND ASSESSMENTSTRAINING OPTIONSABOUT US Register Today! We are excited to announce that the 2021 Conference will be totally online this year with three full days of special keynotes, peer presentations and stimulating workshops. Our sessions feature expansive topics driven from key industries including Education, Government, Non-Profit, Healthcare and First Responders. UPCOMING CONFLICT RESOLUTION AND MEDIATION TRAINING MTI 2021 Conference Registration. June 22, 2021 11:00 am. Register Now! Virtual Certified Mediator and Trainer. July 13, 2021 11:00 am. Register Now! Conflict Dynamics Profile (CDP) | Virtual Certification. July 27, 2021 1:00 pm. Register Now! MTI'S 2021 CONFLICT RESOLUTION AND MEDIATION CONFERENCE We hope you can join us virtually at the 18th Annual Conflict Resolution and Mediation Conference on June 22-24, 2021! The focus of this year’s conference is on Navigating Our Conflicted World. All of us have had to face many changes this year as COVID, racial equality and the United States presidential election have added many challenges to an already conflicted world. ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. MTI 2021 CONFERENCE REGISTRATION Register Now for $119/Per Person. Price increases to $139/per person after June 8, 2021. When: June 22 – 24, 2021, 11 a.m. to 5 p.m. EDT daily. Where: Live Online 3-day Conference. Register Now. CONFLICT RESOLUTION TOOBOX White Paper:Conflict, Stress and Resilience. When we talk about resilience, we mean the ability of a person to effectively adapt to or bounce back from the adversity and stress that can arise in conflict settings. This white paper describes crucial elements to consider when improving one’s resilience to CONSTRUCTIVE BEHAVIORS TO MANAGE CONFLICT MORE EFFECTIVELY This article outlines five simple strategies to help manage conflict more effectively: Understanding, Exploring, Communicating, Re-engaging, and Contemplating. Understanding. View the situation from a wider angle. It’s normal to view a conflict from your own lens and nothing else. Most people concentrate on how the conflict is impactingthem
CERTIFIED WORKPLACE MEDIATOR & TRAINER (CMT)CONFLICT COMPETENCE
Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm. The results of conflict competence include improved quality of relationships, creative solutions, and lasting agreements for addressing challenges and WHAT’S THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY, AND Have you ever wondered about the difference between empathy and sympathy? And if you have, why sympathy has got such a bad name? I addressed these very questions in the recent pilot of my online course that focused on Challenging Workplace Relationships, but was prompted to write this after watching a short online video narrated by Dr. Brené Brown. In the video Dr. Brown says that empathy MEDIATION TRAINING FOR YOU, YOUR TEAM AND YOURCONFLICT RESOLUTION TOOL BOXPROGRAMS AND ASSESSMENTSTRAINING OPTIONSABOUT US Register Today! We are excited to announce that the 2021 Conference will be totally online this year with three full days of special keynotes, peer presentations and stimulating workshops. Our sessions feature expansive topics driven from key industries including Education, Government, Non-Profit, Healthcare and First Responders. UPCOMING CONFLICT RESOLUTION AND MEDIATION TRAINING MTI 2021 Conference Registration. June 22, 2021 11:00 am. Register Now! Virtual Certified Mediator and Trainer. July 13, 2021 11:00 am. Register Now! Conflict Dynamics Profile (CDP) | Virtual Certification. July 27, 2021 1:00 pm. Register Now! MTI'S 2021 CONFLICT RESOLUTION AND MEDIATION CONFERENCE We hope you can join us virtually at the 18th Annual Conflict Resolution and Mediation Conference on June 22-24, 2021! The focus of this year’s conference is on Navigating Our Conflicted World. All of us have had to face many changes this year as COVID, racial equality and the United States presidential election have added many challenges to an already conflicted world. ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. MTI 2021 CONFERENCE REGISTRATION Register Now for $119/Per Person. Price increases to $139/per person after June 8, 2021. When: June 22 – 24, 2021, 11 a.m. to 5 p.m. EDT daily. Where: Live Online 3-day Conference. Register Now. CONFLICT RESOLUTION TOOBOX White Paper:Conflict, Stress and Resilience. When we talk about resilience, we mean the ability of a person to effectively adapt to or bounce back from the adversity and stress that can arise in conflict settings. This white paper describes crucial elements to consider when improving one’s resilience to CONSTRUCTIVE BEHAVIORS TO MANAGE CONFLICT MORE EFFECTIVELY This article outlines five simple strategies to help manage conflict more effectively: Understanding, Exploring, Communicating, Re-engaging, and Contemplating. Understanding. View the situation from a wider angle. It’s normal to view a conflict from your own lens and nothing else. Most people concentrate on how the conflict is impactingthem
CERTIFIED WORKPLACE MEDIATOR & TRAINER (CMT)CONFLICT COMPETENCE
Conflict competence is the ability to develop and use cognitive, emotional, and behavioral skills that enhance productive outcomes of conflict while reducing the likelihood of escalation or harm. The results of conflict competence include improved quality of relationships, creative solutions, and lasting agreements for addressing challenges and WHAT’S THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY, AND Have you ever wondered about the difference between empathy and sympathy? And if you have, why sympathy has got such a bad name? I addressed these very questions in the recent pilot of my online course that focused on Challenging Workplace Relationships, but was prompted to write this after watching a short online video narrated by Dr. Brené Brown. In the video Dr. Brown says that empathy ABOUT US - MEDIATION TRAINING INSTITUTE The Mediation Training Institute (MTI) ® is the foremost provider of training, certification, licensing, and consulting in workplace conflict management and mediation. Through the institute, we offer programs and products for conflict resolution and mediation including a variety of mediation certification programs. CONFLICT RESOLUTION TOOBOX White Paper:Conflict, Stress and Resilience. When we talk about resilience, we mean the ability of a person to effectively adapt to or bounce back from the adversity and stress that can arise in conflict settings. This white paper describes crucial elements to consider when improving one’s resilience to MEDIATION JOBS AND REQUIREMENTS Qualifications for Certified Mediators by the Montana Mediation Association: 40 hours/5 working days of mediation training including: ethics, principles and philosophy of mediation, mediation fundamentals, skills, role play, conflict theory, and an assessment- external evaluation are required. 15 hours per year of continuing mediation education in mediation, conflict resolution, and related CONFLICT RESOLUTION TRAINING The Certified Trainer in Workplace Conflict Resolution (CT Program) is a comprehensive program divided into three unique learning phases which include 1) pre-work, 2) in-person or live online training, and 3) a one-on-one session with an MTI Master Trainer.. Phase 1: Complete the CT Program Pre-Work Review the Conflict Dynamics Profile-Individual (CDP-I) Assessment Technical Guide and MTI SURVEY OF ORGANIZATIONAL CONFLICT MANAGEMENT The MTI Survey of Organizational Conflict Management Strategies is an organizational assessment that helps you measure the effectiveness of your organization’s current conflict resolution strategies.. The survey is a composite of four sub-strategies: Detachment, Evasion, Collaboration, and Coercion. Each sub-strategy reflects the interaction between normative behavior and normative attitudes. CONFLICT DYNAMICS PROFILE (CDP) Conflict Dynamics Profile (CDP) Certification WebinarsJune 1 & 3, 2021. The CONFLICT DYNAMICS PROFILE® (CDP) is a powerful assessment developed to prevent harmful conflict in the workplace. Backed by sound psychometrics and solid evidence of reliability and validity, this instrument provides managers and employees with a greaterawareness of
BEGIN CONFLICT STRATEGIES SURVEY Begin Conflict Management Strategies Survey Questions. There are a series of 28 questions in the survey. Refer to the scale below each question for the definition of each of the seven points. Indicate how true each statement is of your organization by clicking the associated number for each item. All items must be HOW DO YOU GIVE AND RECEIVE EFFECTIVE FEEDBACK Knowing how to give and receive feedback during conflict situations is a very important skill. When employees handle feedback effectively, it can foster a culture where disagreements are WHAT’S THE DIFFERENCE BETWEEN EMPATHY AND SYMPATHY, AND Have you ever wondered about the difference between empathy and sympathy? And if you have, why sympathy has got such a bad name? I addressed these very questions in the recent pilot of my online course that focused on Challenging Workplace Relationships, but was prompted to write this after watching a short online video narrated by Dr. Brené Brown. In the video Dr. Brown says that empathy TRENDS IN CONFLICT RESEARCH AND THE CDP MODEL In the late 1990s, when the Conflict Dynamics Profile was originally developed, organizational research in conflict had begun to focus on the concept of conflict types. Three main types were described: task conflict which involved differences over substantive issues, process conflict which dealt with how to organize various functions, and relationship conflict which focused on interpersonalSkip to content
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NEW _VIRTUAL_ CERTIFIED TRAINER AND MEDIATOR PROGRAMS We are excited to announce MTI’s new interactive online certification programs. VIRTUAL CERTIFIED TRAINERDecember 7-10, 2020
January 12 – 15, 2021 February 2 – 5, 2021 February 16 – 19, 2021 VIRTUAL CERTIFIED MEDIATOR November 30-December 1, 2020 December 14-15, 2020 January 26 – 27, 2021 February 23 – 24, 2021 THE FOREMOST PROVIDER OF WORKPLACE CONFLICT RESOLUTION AND MEDIATION TRAININGTEACH
CONFLICT RESOLUTION SKILLS Become certified to train others in practical conflict resolutionskills.
How Do I Get Certified?MEDIATION TRAINING
FOR WORKPLACE DISPUTES Become certified in advanced workplace mediation and train others in conflict resolution strategies. Become A Workplace Mediator CONFLICT DYNAMICS PROFILE FOR INDIVIDUALS AND TEAMS Help individuals and teams understand how they respond to conflict, what triggers can escalate conflict, and how to manage conflict moreeffectively.
Learn More About Certification ONLINE VS. FACE-TO-FACE MEDIATION MTI Senior Master Trainer, Terry Marschall, outlines key aspects of mediating conflicts in a virtual environment. A COMPREHENSIVE APPROACH TO CONFLICT RESOLUTION Find out what conflict is costing your organization! What are your organization's conflict management strategies? Why choose MTI for workplace conflict resolution training?UPCOMING PROGRAMS
UPCOMING TRAINING EVENTS*
VIRTUAL CERTIFIED MEDIATOR November 30, 2020 - December 1, 2020*
CONFLICT DYNAMICS PROFILE (CDP) | VIRTUAL CERTIFICATION December 1, 2020 - December 3, 2020*
VIRTUAL CERTIFIED TRAINER December 7, 2020 - December 10, 2020*
VIRTUAL CERTIFIED MEDIATOR December 14, 2020 - December 15, 2020*
VIRTUAL CERTIFIED TRAINER January 12, 2021 - January 15, 2021*
CONFLICT DYNAMICS PROFILE (CDP) | VIRTUAL CERTIFICATION January 19, 2021 - January 21, 2021*
VIRTUAL CERTIFIED MEDIATOR January 26, 2021 - January 27, 2021*
VIRTUAL CERTIFIED TRAINER February 2, 2021 - February 5, 2021 View Course CalendarCONNECT WITH MTI
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