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HOME | MIOSA
The only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers. If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please delete immediately. It has not been sent from the MIOSA. MIOSA's reference numbers are: MIOSAcase
ABOUT US | MIOSA
The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.CONTACT | MIOSA
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaCOMPLAIN ONLINE
Submit a complaint online. Click here to complete our Online Assistance Request Form. Once you've completed the online submission you will receive your complaint reference numberHOW TO COMPLAIN
You can phone the MIOSA on 086 11 64672 and request that a complaint form be faxed or emailed to you. Once received, your complaint will be forwarded under a covering letter to the dealer/service provider/manufacturer in question for their comment. If required, an assessor will be dispatched to carry out an inspection (please notethat any
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier'sNEW REGISTRATION
Add a company to the MIOSA contributor database. For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, please click here .FAQ - INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aGOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assistsHOME | MIOSA
The only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers. If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please delete immediately. It has not been sent from the MIOSA. MIOSA's reference numbers are: MIOSAcase
ABOUT US | MIOSA
The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.CONTACT | MIOSA
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaCOMPLAIN ONLINE
Submit a complaint online. Click here to complete our Online Assistance Request Form. Once you've completed the online submission you will receive your complaint reference numberHOW TO COMPLAIN
You can phone the MIOSA on 086 11 64672 and request that a complaint form be faxed or emailed to you. Once received, your complaint will be forwarded under a covering letter to the dealer/service provider/manufacturer in question for their comment. If required, an assessor will be dispatched to carry out an inspection (please notethat any
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier'sNEW REGISTRATION
Add a company to the MIOSA contributor database. For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, please click here .FAQ - INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aGOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assistsAUTOMOTIVE INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aWHAT WE DO | MIOSA
What we do. The MIOSA is impartial and focuses on the resolution of disputes where a deadlock has been reached between the automotive and related industries and their customers, as well as relationships among participants in the automotive and related industries to the benefit of the parties. The office of the MIOSA makes recommendations inNEWS | MIOSA
info@miosa.co.za +27 (0) 10 590 8378 . Home; About Us. What we do; History; Constitution, vision and mission; Board of DirectorsHISTORY | MIOSA
History of the MIOSA. The office of the Motor Industry Ombudsman of South Africa (MIOSA) was originally established as a voluntary organisation in the year 2000. The beginning years were tough and uncompromising and consisted of selling the idea of an independent ombudsman to not only the automotive manufacturers and importers butalso to the
COMPLAIN VIA E-MAIL OR FAX Submit a complaint via e-mail or fax. Submit a complaint via e-mail or fax. Download (PDF document), Print and Complete the complaint form and send it via Fax (086 630 6141) or Email ( info@miosa.co.za ), remembering to complete ALL fields, including the complainants signature on every page. MIOSA ASSISTANCE REQUEST FORM Please select Hon Dr Mr Mrs Miss Ms. If the complainant is a legal entity, ie, a registered company or a close corporation etc, this assistance request form must be accompanied by a letter from the auditor or accounting officer stipulating that the legal entity's annual turnover or asset base does not exceed the amount of R2 millionper annum
UPDATE REGISTRATION
Update an existing company on the MIOSA contributor database. For automotive and related industry participants who have an existing account with the MIOSA and would like to manage your business details,please click here .
GOVERNMENT GAZETTE STAATSKOERANT 404379—A 38107—1 AIDS HELPLINE: 0800-0123-22 Prevention is the cure Government Gazette Staatskoerant REPUBLIC OF SOUTH AFRICA REPUBLIEK VAN SUID-AFRIKA Vol. 592 Pretoria, 17 UPDATE NEWSLETTER OF THE MOTOR INDUSTRY OMBUDSMAN … Tel: 086 116 4672 Fax: 086 630 6141 E -mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 UPDATE. ISSUE 4 • VOLUME5 • NOVEMBER 2014
SOUTH AFRICAN AUTOMOTIVE INDUSTRY CODE OF CONDUCT South African Automotive Industry Code of Conduct 6 4.1.4.2 the spirit and provisions of dispute procedures; 4.1.5 make every reasonable effort to resolve complaints within 30(thirty) days and ifHOME | MIOSA
If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please deleteimmediately.
ABOUT US | MIOSA
The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.COMPLAIN ONLINE
Click here to complete our Online Assistance Request Form.. Once you've completed the online submission you will receive your complaint reference number and all other case details.CONTACT | MIOSA
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaHOW TO COMPLAIN
Do your homework. Before lodging a complaint, make sure that you understand all the elements of the original purchase agreement. This will include the sales agreement; warranty document and service plan,if
NEW REGISTRATION
For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, pleaseclick here.
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business;FAQ - INDUSTRY
Only 20% of our business is automotive or related industry associated. Do we still have to register with the MIOSA?GOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assistsHOME | MIOSA
If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please deleteimmediately.
ABOUT US | MIOSA
The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.COMPLAIN ONLINE
Click here to complete our Online Assistance Request Form.. Once you've completed the online submission you will receive your complaint reference number and all other case details.CONTACT | MIOSA
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaHOW TO COMPLAIN
Do your homework. Before lodging a complaint, make sure that you understand all the elements of the original purchase agreement. This will include the sales agreement; warranty document and service plan,if
NEW REGISTRATION
For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, pleaseclick here.
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business;FAQ - INDUSTRY
Only 20% of our business is automotive or related industry associated. Do we still have to register with the MIOSA?GOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assistsAUTOMOTIVE INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited bythe Department of
WHAT WE DO | MIOSA
The MIOSA is impartial and focuses on the resolution of disputes where a deadlock has been reached between the automotive and related industries and their customers, as well as relationships among participants in the automotive and related industries to the benefitof the parties.
NEWS | MIOSA
info@miosa.co.za +27 (0) 10 590 8378 . Home; About Us. What we do; History; Constitution, vision and mission; Board of DirectorsHISTORY | MIOSA
The office of the Motor Industry Ombudsman of South Africa (MIOSA) was originally established as a voluntary organisation in the year 2000. The beginning years were tough and uncompromising and consisted of selling the idea of an independent ombudsman to not only the automotive manufacturers and importers but also to the retail sector. COMPLAIN VIA E-MAIL OR FAX Download (PDF document), Print and Complete the complaint form and send it via Fax (086 630 6141) or Email (info@miosa.co.za), remembering to complete ALL MIOSA ASSISTANCE REQUEST FORM If authorized to act on the complainant's behalf in terms of Section 4 of the Consumer Protection Act No. 68 of 2008 (CPA). Please attach a certified copy of your original mandate or Power of Attorney (POA), as well as the reason for obtaining your mandate or POAUPDATE REGISTRATION
For automotive and related industry participants who have an existing account with the MIOSA and would like to manage your business details,please click here.
GOVERNMENT GAZETTE STAATSKOERANT 404379—A 38107—1 AIDS HELPLINE: 0800-0123-22 Prevention is the cure Government Gazette Staatskoerant REPUBLIC OF SOUTH AFRICA REPUBLIEK VAN SUID-AFRIKA Vol. 592 Pretoria, 17 UPDATE NEWSLETTER OF THE MOTOR INDUSTRY OMBUDSMAN … Tel: 086 116 4672 Fax: 086 630 6141 E -mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 UPDATE. ISSUE 4 • VOLUME5 • NOVEMBER 2014
SOUTH AFRICAN AUTOMOTIVE INDUSTRY CODE OF CONDUCT South African Automotive Industry Code of Conduct 6 4.1.4.2 the spirit and provisions of dispute procedures; 4.1.5 make every reasonable effort to resolve complaints within 30(thirty) days and if HOME | MIOSACONSUMER OMBUDSMAN SOUTH AFRICAFINANCIAL OMBUDSMAN SOUTHAFRICA
The only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers. If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please delete immediately. It has not been sent from the MIOSA. MIOSA's reference numbers are: MIOSAcase
ABOUT US | MIOSACOLORADO OMBUDSMAN CONTACTOMBUDSMAN CONTACT CAOMBUDSMAN CONTACT INFOWA STATE OMBUDSMAN CONTACT INFORMATIONMIOSA BRIDALMIOSA BRIDAL FOLSOM The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.COMPLAIN ONLINE
Submit a complaint online. Click here to complete our Online Assistance Request Form. Once you've completed the online submission you will receive your complaint reference number CONTACT | MIOSAMOTOR INDUSTRY OMBUDSMAN SOUTH AFRICAMOTOR INDUSTRY OMBUDSMANMIOSA BRIDAL FOLSOMMIOSA BRIDE SACRAMENTOMIOSA COUTUREMIOSAFOLSOM
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaHOW TO COMPLAIN
You can phone the MIOSA on 086 11 64672 and request that a complaint form be faxed or emailed to you. Once received, your complaint will be forwarded under a covering letter to the dealer/service provider/manufacturer in question for their comment. If required, an assessor will be dispatched to carry out an inspection (please notethat any
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier'sNEW REGISTRATION
Add a company to the MIOSA contributor database. For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, please click here .FAQ - INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aGOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assists HOME | MIOSACONSUMER OMBUDSMAN SOUTH AFRICAFINANCIAL OMBUDSMAN SOUTHAFRICA
The only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers. If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please delete immediately. It has not been sent from the MIOSA. MIOSA's reference numbers are: MIOSAcase
ABOUT US | MIOSACOLORADO OMBUDSMAN CONTACTOMBUDSMAN CONTACT CAOMBUDSMAN CONTACT INFOWA STATE OMBUDSMAN CONTACT INFORMATIONMIOSA BRIDALMIOSA BRIDAL FOLSOM The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.COMPLAIN ONLINE
Submit a complaint online. Click here to complete our Online Assistance Request Form. Once you've completed the online submission you will receive your complaint reference number CONTACT | MIOSAMOTOR INDUSTRY OMBUDSMAN SOUTH AFRICAMOTOR INDUSTRY OMBUDSMANMIOSA BRIDAL FOLSOMMIOSA BRIDE SACRAMENTOMIOSA COUTUREMIOSAFOLSOM
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaHOW TO COMPLAIN
You can phone the MIOSA on 086 11 64672 and request that a complaint form be faxed or emailed to you. Once received, your complaint will be forwarded under a covering letter to the dealer/service provider/manufacturer in question for their comment. If required, an assessor will be dispatched to carry out an inspection (please notethat any
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier'sNEW REGISTRATION
Add a company to the MIOSA contributor database. For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, please click here .FAQ - INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aGOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assistsAUTOMOTIVE INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aWHAT WE DO | MIOSA
What we do. The MIOSA is impartial and focuses on the resolution of disputes where a deadlock has been reached between the automotive and related industries and their customers, as well as relationships among participants in the automotive and related industries to the benefit of the parties. The office of the MIOSA makes recommendations inNEWS | MIOSA
info@miosa.co.za +27 (0) 10 590 8378 . Home; About Us. What we do; History; Constitution, vision and mission; Board of DirectorsCONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier's COMPLAIN VIA E-MAIL OR FAX Submit a complaint via e-mail or fax. Submit a complaint via e-mail or fax. Download (PDF document), Print and Complete the complaint form and send it via Fax (086 630 6141) or Email ( info@miosa.co.za ), remembering to complete ALL fields, including the complainants signature on every page. MIOSA ASSISTANCE REQUEST FORM Please select Hon Dr Mr Mrs Miss Ms. If the complainant is a legal entity, ie, a registered company or a close corporation etc, this assistance request form must be accompanied by a letter from the auditor or accounting officer stipulating that the legal entity's annual turnover or asset base does not exceed the amount of R2 millionper annum
UPDATE REGISTRATION
Update an existing company on the MIOSA contributor database. For automotive and related industry participants who have an existing account with the MIOSA and would like to manage your business details,please click here .
UPDATE NEWSLETTER OF THE MOTOR INDUSTRY OMBUDSMAN … Tel: 086 116 4672 Fax: 086 630 6141 E -mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 UPDATE. ISSUE 4 • VOLUME5 • NOVEMBER 2014
GOVERNMENT GAZETTE STAATSKOERANT 404379—A 38107—1 AIDS HELPLINE: 0800-0123-22 Prevention is the cure Government Gazette Staatskoerant REPUBLIC OF SOUTH AFRICA REPUBLIEK VAN SUID-AFRIKA Vol. 592 Pretoria, 17 SOUTH AFRICAN AUTOMOTIVE INDUSTRY CODE OF CONDUCT South African Automotive Industry Code of Conduct 6 4.1.4.2 the spirit and provisions of dispute procedures; 4.1.5 make every reasonable effort to resolve complaints within 30(thirty) days and if HOME | MIOSACONSUMER OMBUDSMAN SOUTH AFRICAFINANCIAL OMBUDSMAN SOUTHAFRICA
The only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers. If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please delete immediately. It has not been sent from the MIOSA. MIOSA's reference numbers are: MIOSAcase
ABOUT US | MIOSACOLORADO OMBUDSMAN CONTACTOMBUDSMAN CONTACT CAOMBUDSMAN CONTACT INFOWA STATE OMBUDSMAN CONTACT INFORMATIONMIOSA BRIDALMIOSA BRIDAL FOLSOM The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.COMPLAIN ONLINE
Submit a complaint online. Click here to complete our Online Assistance Request Form. Once you've completed the online submission you will receive your complaint reference number CONTACT | MIOSAMOTOR INDUSTRY OMBUDSMAN SOUTH AFRICAMOTOR INDUSTRY OMBUDSMANMIOSA BRIDAL FOLSOMMIOSA BRIDE SACRAMENTOMIOSA COUTUREMIOSAFOLSOM
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaHOW TO COMPLAIN
You can phone the MIOSA on 086 11 64672 and request that a complaint form be faxed or emailed to you. Once received, your complaint will be forwarded under a covering letter to the dealer/service provider/manufacturer in question for their comment. If required, an assessor will be dispatched to carry out an inspection (please notethat any
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier'sNEW REGISTRATION
Add a company to the MIOSA contributor database. For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, please click here .FAQ - INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aGOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assists HOME | MIOSACONSUMER OMBUDSMAN SOUTH AFRICAFINANCIAL OMBUDSMAN SOUTHAFRICA
The only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers. If you receive an email from a Megan Botha claiming to be from the MIOSA with complaint reference number M1388891ZA, please delete immediately. It has not been sent from the MIOSA. MIOSA's reference numbers are: MIOSAcase
ABOUT US | MIOSACOLORADO OMBUDSMAN CONTACTOMBUDSMAN CONTACT CAOMBUDSMAN CONTACT INFOWA STATE OMBUDSMAN CONTACT INFORMATIONMIOSA BRIDALMIOSA BRIDAL FOLSOM The office of the Motor Industry Ombudsman of South Africa (MIOSA) is an organisation which regulates the interaction and provides for alternative dispute resolution between persons conducting business within the automotive industry and consumers as well as among participants in the automotive and related industries in South Africa.COMPLAIN ONLINE
Submit a complaint online. Click here to complete our Online Assistance Request Form. Once you've completed the online submission you will receive your complaint reference number CONTACT | MIOSAMOTOR INDUSTRY OMBUDSMAN SOUTH AFRICAMOTOR INDUSTRY OMBUDSMANMIOSA BRIDAL FOLSOMMIOSA BRIDE SACRAMENTOMIOSA COUTUREMIOSAFOLSOM
Office hours: Monday to Thursday - 08:30 to 16:30 Friday - 08:30 to 16:00 Tel: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.zaHOW TO COMPLAIN
You can phone the MIOSA on 086 11 64672 and request that a complaint form be faxed or emailed to you. Once received, your complaint will be forwarded under a covering letter to the dealer/service provider/manufacturer in question for their comment. If required, an assessor will be dispatched to carry out an inspection (please notethat any
CONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier'sNEW REGISTRATION
Add a company to the MIOSA contributor database. For automotive and related industry participants who have not recorded their company information with the MIOSA for invoice purposes, please click here .FAQ - INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aGOVERNING BODY
Executive Director (Deputy Ombudsman) Mr Kobie Krause Non-executive Director Ms Diane Terblanche Non-executive Director Ms Ina Opperman ASSISTANCE REQUEST FORM (ARF) FOUNDER MEMBER OF THE OMBUDSMAN ASSOCIATION OF SOUTH AFRICA NPC (Reg. No. 2001/004871/08) Tel: 0861 1 MIOSA (64672) TEL: 010 590 8378 Fax: 086 630 6141 E-mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 ASSISTANCE REQUEST FORM (ARF) The Motor Industry Ombudsman of South Africa’s (MIOSA) assistsAUTOMOTIVE INDUSTRY
The Motor Industry Ombudsman of South Africa (MIOSA) and the South African Automotive Industry Code of Conduct (Code) was accredited by the Department of Trade and Industry on the 3rd October 2014. The Code was published in the Government Gazette on Friday, 17 October 2014, Notice 817, Government Gazette No. 38107 (3) and as such has become aWHAT WE DO | MIOSA
What we do. The MIOSA is impartial and focuses on the resolution of disputes where a deadlock has been reached between the automotive and related industries and their customers, as well as relationships among participants in the automotive and related industries to the benefit of the parties. The office of the MIOSA makes recommendations inNEWS | MIOSA
info@miosa.co.za +27 (0) 10 590 8378 . Home; About Us. What we do; History; Constitution, vision and mission; Board of DirectorsCONSUMER | MIOSA
A "consumer" in respect of any particular goods or services, is defined in the Consumer Protection Act No. 68 of 2008 as: a person to whom those particular goods or services are marketed in the ordinary course of the supplier's business; a person who has entered into a transaction with a supplier in the ordinary course of the supplier's COMPLAIN VIA E-MAIL OR FAX Submit a complaint via e-mail or fax. Submit a complaint via e-mail or fax. Download (PDF document), Print and Complete the complaint form and send it via Fax (086 630 6141) or Email ( info@miosa.co.za ), remembering to complete ALL fields, including the complainants signature on every page. MIOSA ASSISTANCE REQUEST FORM Please select Hon Dr Mr Mrs Miss Ms. If the complainant is a legal entity, ie, a registered company or a close corporation etc, this assistance request form must be accompanied by a letter from the auditor or accounting officer stipulating that the legal entity's annual turnover or asset base does not exceed the amount of R2 millionper annum
UPDATE REGISTRATION
Update an existing company on the MIOSA contributor database. For automotive and related industry participants who have an existing account with the MIOSA and would like to manage your business details,please click here .
UPDATE NEWSLETTER OF THE MOTOR INDUSTRY OMBUDSMAN … Tel: 086 116 4672 Fax: 086 630 6141 E -mail: info@miosa.co.za Suite 156, Private Bag X025, Lynnwood Ridge, 0040 UPDATE. ISSUE 4 • VOLUME5 • NOVEMBER 2014
GOVERNMENT GAZETTE STAATSKOERANT 404379—A 38107—1 AIDS HELPLINE: 0800-0123-22 Prevention is the cure Government Gazette Staatskoerant REPUBLIC OF SOUTH AFRICA REPUBLIEK VAN SUID-AFRIKA Vol. 592 Pretoria, 17 SOUTH AFRICAN AUTOMOTIVE INDUSTRY CODE OF CONDUCT South African Automotive Industry Code of Conduct 6 4.1.4.2 the spirit and provisions of dispute procedures; 4.1.5 make every reasonable effort to resolve complaints within 30(thirty) days and if__
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THE MOTOR INDUSTRY OMBUDSMAN OF SOUTH AFRICA WELCOMES YOU! THE MOTOR INDUSTRY OMBUDSMAN OF SOUTH AFRICA WELCOMES YOU!COVID-19
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Click here to download a message from the Ombudsman The only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers__ info@miosa.co.za
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