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ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. DOWNLOAD ONSIPLOGINONSIP HOSTED VOIPRELEASE NOTES Download the OnSIP desktop app for Windows, Mac or Linux. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Cassandra 101. Every time a Cassandra node receives a request to store data it consistently hashes the data, with md5 when using RandomPartitioner, to get a “token” value. The token range for data is 0 – 2^127. Every node in a Cassandra cluster, or “ring”, is given an initial token. This initial token defines the end of therange a
TROUBLESHOOTING
Troubleshooting. We have listed here a collection of the most common issues we hear about and our suggested solutions. Also be sure to check the recommended links at the bottom of the page for device specific issues: I am experiencing echo on my OnSIP line. What can Ido to fix it?
WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL REFERENCE GUIDE To access the voicemail manager, dial *98 on your OnSIP registered phone or device. Next, enter your mailbox number, followed by your mailbox password. (Tip: Press # after your mailbox number and password to speed up the process.) If you do not know your voicemail password, please contact your OnSIP Account Administrator. 3-WAY CONFERENCE CALLING 3-Way Conference Calling. Note: This feature is currently only available when using Firefox as your browser. Once logged into app.onsip.com (in Firefox), start a voice call. Once the call is active, click on the “+” sign button (the 'Conference' button) on the right side of the call handling options. Enter the phone number,extension, or
GRANDSTREAM DIGIT MAP / DIAL PLAN User can dial 92125551234 and the string will respond with 12125551234. User can dial 111 (1xx) or 222 (2xx) and phone will allow it. User can dial any number starting with an asterisk (*) User can dial *xx*xxxxxx. Thanks Chuck! From Grandstream. The dial-plan will restrict the number dialed. BLOCK/BLACKLIST CALLS ON POLYCOM PHONES Click on the name of the unwanted call. Click on the pen/pencil icon on the right to edit. Scroll down to Auto Reject. Select "Enable", then "Save" (on left) Upper left depress the arrow to go back to Directory and select another number or exit the page. Note: A blacklisted call will not be disconnected.ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. DOWNLOAD ONSIPLOGINONSIP HOSTED VOIPRELEASE NOTES Download the OnSIP desktop app for Windows, Mac or Linux. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Cassandra 101. Every time a Cassandra node receives a request to store data it consistently hashes the data, with md5 when using RandomPartitioner, to get a “token” value. The token range for data is 0 – 2^127. Every node in a Cassandra cluster, or “ring”, is given an initial token. This initial token defines the end of therange a
TROUBLESHOOTING
Troubleshooting. We have listed here a collection of the most common issues we hear about and our suggested solutions. Also be sure to check the recommended links at the bottom of the page for device specific issues: I am experiencing echo on my OnSIP line. What can Ido to fix it?
WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL REFERENCE GUIDE To access the voicemail manager, dial *98 on your OnSIP registered phone or device. Next, enter your mailbox number, followed by your mailbox password. (Tip: Press # after your mailbox number and password to speed up the process.) If you do not know your voicemail password, please contact your OnSIP Account Administrator. 3-WAY CONFERENCE CALLING 3-Way Conference Calling. Note: This feature is currently only available when using Firefox as your browser. Once logged into app.onsip.com (in Firefox), start a voice call. Once the call is active, click on the “+” sign button (the 'Conference' button) on the right side of the call handling options. Enter the phone number,extension, or
GRANDSTREAM DIGIT MAP / DIAL PLAN User can dial 92125551234 and the string will respond with 12125551234. User can dial 111 (1xx) or 222 (2xx) and phone will allow it. User can dial any number starting with an asterisk (*) User can dial *xx*xxxxxx. Thanks Chuck! From Grandstream. The dial-plan will restrict the number dialed. BLOCK/BLACKLIST CALLS ON POLYCOM PHONES Click on the name of the unwanted call. Click on the pen/pencil icon on the right to edit. Scroll down to Auto Reject. Select "Enable", then "Save" (on left) Upper left depress the arrow to go back to Directory and select another number or exit the page. Note: A blacklisted call will not be disconnected. THE NEW WEB ADMIN PORTAL: PHONE NUMBERS Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. WHAT IS SOCIAL ENGINEERING? Watch Rihanna pull off a very simple social engineering hack in Ocean’s 8—to a security firm no less! Authority Rules. Much like wearing an IT shirt and saying you’re there for technical support, people tend to believe you if you have enough authority in your voice. HOW TO CHOOSE CLOUD CALL CENTER SOFTWARE You don’t need to have a massive call center operation in order to take full advantage of cloud call center software. Businesses that have sales, support, and billing departments will find many features that help develop proficient and flexible call agents and well-informed supervisors. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Cassandra 101. Every time a Cassandra node receives a request to store data it consistently hashes the data, with md5 when using RandomPartitioner, to get a “token” value. The token range for data is 0 – 2^127. Every node in a Cassandra cluster, or “ring”, is given an initial token. This initial token defines the end of therange a
SERVICES AND SERVERS OVERVIEW OnSIP provides two VOIP servers. Each server provides termination, orgination, and registration services. Calls originate from a server with which a customer is registered. Customers may utilize more than one server. sip.jnctn.net. provides for "trunked" SIP call delivery. username/password used for termination and registrationauthentication.
BUSINESS VOICEMAIL GREETINGS: 5 EXAMPLES FOR ANY JOB OR Thank you. The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists. 5. Speak Slowly and Cleary WhileRecording.
WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A NEW PROVIDER? When switching to a new business phone service, you will have to decide whether or not to keep your existing phone number(s).If so, you will need to take action to transfer your phone number(s) from one provider to the other. In most cases, this process, called ‘porting’, occurs without any issues. AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. VOICEMAIL GREETING SCRIPTS: DOCTOR'S OFFICE, LAW OFFICE If this is a dental emergency, call Doctor Wainwright on his cellphone at (545) - 676 - 4367. If this is a medical emergency, please dial 911. Our offices are open Monday through Thursday, 7 am to 8 pm. To schedule an appointment, visit maplewoodental.com, or call us duringoffice hours.
SONICWALL FIREWALL
Sonicwall Firewall - SIP Transformations. *if this does not resolve port timeout issues, may need to also modify the Global UDP Connection Timeout: Advanced tab = Firewall => Access Rules => LAN/WAN and increase UDP to 30 to override any inherited UDP timeout rules. o Turn on Consistent NAT. o The SIP Transformations sections should beDISABLED
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. DOWNLOAD ONSIPLOGINONSIP HOSTED VOIPRELEASE NOTES Download the OnSIP desktop app for Windows, Mac or Linux. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Cassandra 101. Every time a Cassandra node receives a request to store data it consistently hashes the data, with md5 when using RandomPartitioner, to get a “token” value. The token range for data is 0 – 2^127. Every node in a Cassandra cluster, or “ring”, is given an initial token. This initial token defines the end of therange a
TROUBLESHOOTING
Troubleshooting. We have listed here a collection of the most common issues we hear about and our suggested solutions. Also be sure to check the recommended links at the bottom of the page for device specific issues: I am experiencing echo on my OnSIP line. What can Ido to fix it?
WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL REFERENCE GUIDE To access the voicemail manager, dial *98 on your OnSIP registered phone or device. Next, enter your mailbox number, followed by your mailbox password. (Tip: Press # after your mailbox number and password to speed up the process.) If you do not know your voicemail password, please contact your OnSIP Account Administrator. 3-WAY CONFERENCE CALLING 3-Way Conference Calling. Note: This feature is currently only available when using Firefox as your browser. Once logged into app.onsip.com (in Firefox), start a voice call. Once the call is active, click on the “+” sign button (the 'Conference' button) on the right side of the call handling options. Enter the phone number,extension, or
GRANDSTREAM DIGIT MAP / DIAL PLAN User can dial 92125551234 and the string will respond with 12125551234. User can dial 111 (1xx) or 222 (2xx) and phone will allow it. User can dial any number starting with an asterisk (*) User can dial *xx*xxxxxx. Thanks Chuck! From Grandstream. The dial-plan will restrict the number dialed. BLOCK/BLACKLIST CALLS ON POLYCOM PHONES Click on the name of the unwanted call. Click on the pen/pencil icon on the right to edit. Scroll down to Auto Reject. Select "Enable", then "Save" (on left) Upper left depress the arrow to go back to Directory and select another number or exit the page. Note: A blacklisted call will not be disconnected.ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. DOWNLOAD ONSIPLOGINONSIP HOSTED VOIPRELEASE NOTES Download the OnSIP desktop app for Windows, Mac or Linux. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Cassandra 101. Every time a Cassandra node receives a request to store data it consistently hashes the data, with md5 when using RandomPartitioner, to get a “token” value. The token range for data is 0 – 2^127. Every node in a Cassandra cluster, or “ring”, is given an initial token. This initial token defines the end of therange a
TROUBLESHOOTING
Troubleshooting. We have listed here a collection of the most common issues we hear about and our suggested solutions. Also be sure to check the recommended links at the bottom of the page for device specific issues: I am experiencing echo on my OnSIP line. What can Ido to fix it?
WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL REFERENCE GUIDE To access the voicemail manager, dial *98 on your OnSIP registered phone or device. Next, enter your mailbox number, followed by your mailbox password. (Tip: Press # after your mailbox number and password to speed up the process.) If you do not know your voicemail password, please contact your OnSIP Account Administrator. 3-WAY CONFERENCE CALLING 3-Way Conference Calling. Note: This feature is currently only available when using Firefox as your browser. Once logged into app.onsip.com (in Firefox), start a voice call. Once the call is active, click on the “+” sign button (the 'Conference' button) on the right side of the call handling options. Enter the phone number,extension, or
GRANDSTREAM DIGIT MAP / DIAL PLAN User can dial 92125551234 and the string will respond with 12125551234. User can dial 111 (1xx) or 222 (2xx) and phone will allow it. User can dial any number starting with an asterisk (*) User can dial *xx*xxxxxx. Thanks Chuck! From Grandstream. The dial-plan will restrict the number dialed. BLOCK/BLACKLIST CALLS ON POLYCOM PHONES Click on the name of the unwanted call. Click on the pen/pencil icon on the right to edit. Scroll down to Auto Reject. Select "Enable", then "Save" (on left) Upper left depress the arrow to go back to Directory and select another number or exit the page. Note: A blacklisted call will not be disconnected. THE NEW WEB ADMIN PORTAL: PHONE NUMBERS Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. WHAT IS SOCIAL ENGINEERING? Watch Rihanna pull off a very simple social engineering hack in Ocean’s 8—to a security firm no less! Authority Rules. Much like wearing an IT shirt and saying you’re there for technical support, people tend to believe you if you have enough authority in your voice. HOW TO CHOOSE CLOUD CALL CENTER SOFTWARE You don’t need to have a massive call center operation in order to take full advantage of cloud call center software. Businesses that have sales, support, and billing departments will find many features that help develop proficient and flexible call agents and well-informed supervisors. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Cassandra 101. Every time a Cassandra node receives a request to store data it consistently hashes the data, with md5 when using RandomPartitioner, to get a “token” value. The token range for data is 0 – 2^127. Every node in a Cassandra cluster, or “ring”, is given an initial token. This initial token defines the end of therange a
SERVICES AND SERVERS OVERVIEW OnSIP provides two VOIP servers. Each server provides termination, orgination, and registration services. Calls originate from a server with which a customer is registered. Customers may utilize more than one server. sip.jnctn.net. provides for "trunked" SIP call delivery. username/password used for termination and registrationauthentication.
BUSINESS VOICEMAIL GREETINGS: 5 EXAMPLES FOR ANY JOB OR Thank you. The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists. 5. Speak Slowly and Cleary WhileRecording.
WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A NEW PROVIDER? When switching to a new business phone service, you will have to decide whether or not to keep your existing phone number(s).If so, you will need to take action to transfer your phone number(s) from one provider to the other. In most cases, this process, called ‘porting’, occurs without any issues. AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. VOICEMAIL GREETING SCRIPTS: DOCTOR'S OFFICE, LAW OFFICE If this is a dental emergency, call Doctor Wainwright on his cellphone at (545) - 676 - 4367. If this is a medical emergency, please dial 911. Our offices are open Monday through Thursday, 7 am to 8 pm. To schedule an appointment, visit maplewoodental.com, or call us duringoffice hours.
SONICWALL FIREWALL
Sonicwall Firewall - SIP Transformations. *if this does not resolve port timeout issues, may need to also modify the Global UDP Connection Timeout: Advanced tab = Firewall => Access Rules => LAN/WAN and increase UDP to 30 to override any inherited UDP timeout rules. o Turn on Consistent NAT. o The SIP Transformations sections should beDISABLED
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. DOWNLOAD ONSIPLOGINONSIP HOSTED VOIPRELEASE NOTES Download the OnSIP desktop app for Windows, Mac or Linux. WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call at any given time. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A NEW PROVIDER? When switching to a new business phone service, you will have to decide whether or not to keep your existing phone number(s).If so, you will need to take action to transfer your phone number(s) from one provider to the other. In most cases, this process, called ‘porting’, occurs without any issues.TROUBLESHOOTING
We have listed here a collection of the most common issues we hear about and our suggested solutions. Also be sure to check the recommended links at the bottom of the page for device specific issue 3-WAY CONFERENCE CALLING Updated September 2019. Note: This feature is currently only available when using Firefox as your browser. Once logged into app.onsip.com (in Firefox), start a voice call.. Once the call is active, click on the “+” sign button (the 'Conference' button) on the right side of the call handling options. VOICEMAIL REFERENCE GUIDE Here is a guide on how to access your messages, upload or remove greetings, and more. What is Voicemail Manager. The Voicemail Managercan be used to
GRANDSTREAM DIGIT MAP / DIAL PLAN August 2016 ***This article is for informational purposes only.This is not a standard feature of the OnSIP Hosted PBX. This is the scope of our support.*** You are welcome to use the following information to enhance your OnSIP Experience, but technical support is not available from OnSIP for this feature. BLOCK/BLACKLIST CALLS ON POLYCOM PHONES **This option is a local setting and is UNSUPPORTED. Tech Support is not available for this local setting.** If you want the phone to keep your local settings upon reboot or power cycle, ask your account administrator to log in and uncheck the company directory boxONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. DOWNLOAD ONSIPLOGINONSIP HOSTED VOIPRELEASE NOTES Download the OnSIP desktop app for Windows, Mac or Linux. WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call at any given time. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A NEW PROVIDER? When switching to a new business phone service, you will have to decide whether or not to keep your existing phone number(s).If so, you will need to take action to transfer your phone number(s) from one provider to the other. In most cases, this process, called ‘porting’, occurs without any issues.TROUBLESHOOTING
We have listed here a collection of the most common issues we hear about and our suggested solutions. Also be sure to check the recommended links at the bottom of the page for device specific issue 3-WAY CONFERENCE CALLING Updated September 2019. Note: This feature is currently only available when using Firefox as your browser. Once logged into app.onsip.com (in Firefox), start a voice call.. Once the call is active, click on the “+” sign button (the 'Conference' button) on the right side of the call handling options. VOICEMAIL REFERENCE GUIDE Here is a guide on how to access your messages, upload or remove greetings, and more. What is Voicemail Manager. The Voicemail Managercan be used to
GRANDSTREAM DIGIT MAP / DIAL PLAN August 2016 ***This article is for informational purposes only.This is not a standard feature of the OnSIP Hosted PBX. This is the scope of our support.*** You are welcome to use the following information to enhance your OnSIP Experience, but technical support is not available from OnSIP for this feature. BLOCK/BLACKLIST CALLS ON POLYCOM PHONES **This option is a local setting and is UNSUPPORTED. Tech Support is not available for this local setting.** If you want the phone to keep your local settings upon reboot or power cycle, ask your account administrator to log in and uncheck the company directory box WHAT IS SOCIAL ENGINEERING? Watch Rihanna pull off a very simple social engineering hack in Ocean’s 8—to a security firm no less! Authority Rules. Much like wearing an IT shirt and saying you’re there for technical support, people tend to believe you if you have enough authority in your voice. THE NEW WEB ADMIN PORTAL: PHONE NUMBERS Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. HOW TO CHOOSE CLOUD CALL CENTER SOFTWARE You don’t need to have a massive call center operation in order to take full advantage of cloud call center software. Businesses that have sales, support, and billing departments will find many features that help develop proficient and flexible call agents and well-informed supervisors. AN INTRO TO CASSANDRA AND NETWORKTOPOLOGYSTRATEGY Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. ONSIP TIP: PLEASE LEAVE A MESSAGE! HOW TO PLAY DIFFERENT One of the major advantages of using OnSIP at your company is the flexibility that it gives you to meet your business’s needs. As we wrote about in a previous post, you can use its cloud phone system features in many unique ways.For instance, you can unite phones that are in different offices under one ring group, and you can add sayso on your website, enabling site visitors to call your BUSINESS VOICEMAIL GREETINGS: 5 SAMPLE SCRIPTS Business voicemail greetings are rarely thought of as a prime way to connect with customers. But just because you're not available doesn't mean you can't make a positive impression on your customers when they reach your voicemail box. HOW TO CONNECT A DOOR BUZZER TO YOUR VOIP PHONES Door buzzers or intercoms (and their associated locking mechanisms) are widely used to remotely grant access to secure locations. Whether it's at the entrance of an apartment building, in a warehouse, or in an office, chances are you've already used one. VOICEMAIL GREETING SCRIPTS: DOCTOR'S OFFICE, LAW OFFICE Coming up with voicemail messages for a professional organization like a law office can be tricky. You want to retain some level of formality in the message, because professionalism is HOW TO TRACK LEADS FROM BILLBOARDS AND OTHER TRADITIONAL Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. MUSIC ON HOLD AND THE SIP OFFER/ANSWER MODEL We received a comment on a recent blog post that asked us why we have implemented our music on hold (MOH) service in the manner we did. While reading the comment I realized that we released the service and alerted customers it existed, but nobody in the engineering department stepped up to explain any of the technical details behind the mechanisms we decided to support - by nobody I ONSIP HOSTED VOIPTEAM DIRECTORYPARTNER WITH ONSIPDEVELOPERSSUPPORTAPPADMIN OnSIP hosted PBX is a complete phone system replacement. Work from home with desktop and mobile apps, video conferencing, and access toexpert support.
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. HOW TO CONNECT A DOOR BUZZER TO YOUR VOIP PHONES This information should be entered into the OnSIP Admin Portal as well - create a new user, and give it a descriptive name like "Door Buzzer". Give this user the extension you chose before (no need for a voicemail) and register it with OnSIP using the device credentials found within the web interface or on the device itself. The extensionSIP DNS SRV RECORDS
What are SIP DNS SRV records? Let’s say your name is Al and you work for a company called Acme Corp. Your company has recently signed up for a corporate VoIP phone system and you’re given a SIP address, Al@acme.com.In an ideal world, your friends and colleagues who are also familiar with VoIP know that they can dial Al@acme.com to reach you wherever you have a device registered. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. HOW TO SHARE YOUR LAPTOP INTERNET CONNECTION WITH YOUR In order to do this, simply connect your airport connection to a Wi-Fi network then go to: System Preferences > Sharing > Internet Sharing. Once there, share FROM the AirPort TO Ethernet. Now, plug your phone into the ethernet jack on your laptop, and you've now shared your laptop's internet connection with your VoIP phone. TYPES OF CALL TRANSFERS: COLD (BLIND) AND WARM (ATTENDED Essentially, it’s the ability to bump a call from one user to another. There are two ways to transfer a call: cold (blind) and warm (attended). Simply put, the main difference is whether or not the call is introduced or announced prior to actually transferring. Think of itin
WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL GREETING SCRIPTS: DOCTOR'S OFFICE, LAW OFFICE If this is a dental emergency, call Doctor Wainwright on his cellphone at (545) - 676 - 4367. If this is a medical emergency, please dial 911. Our offices are open Monday through Thursday, 7 am to 8 pm. To schedule an appointment, visit maplewoodental.com, or call us duringoffice hours.
ONSIP HOSTED VOIPTEAM DIRECTORYPARTNER WITH ONSIPDEVELOPERSSUPPORTAPPADMIN OnSIP hosted PBX is a complete phone system replacement. Work from home with desktop and mobile apps, video conferencing, and access toexpert support.
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. HOW TO CONNECT A DOOR BUZZER TO YOUR VOIP PHONES This information should be entered into the OnSIP Admin Portal as well - create a new user, and give it a descriptive name like "Door Buzzer". Give this user the extension you chose before (no need for a voicemail) and register it with OnSIP using the device credentials found within the web interface or on the device itself. The extensionSIP DNS SRV RECORDS
What are SIP DNS SRV records? Let’s say your name is Al and you work for a company called Acme Corp. Your company has recently signed up for a corporate VoIP phone system and you’re given a SIP address, Al@acme.com.In an ideal world, your friends and colleagues who are also familiar with VoIP know that they can dial Al@acme.com to reach you wherever you have a device registered. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. HOW TO SHARE YOUR LAPTOP INTERNET CONNECTION WITH YOUR In order to do this, simply connect your airport connection to a Wi-Fi network then go to: System Preferences > Sharing > Internet Sharing. Once there, share FROM the AirPort TO Ethernet. Now, plug your phone into the ethernet jack on your laptop, and you've now shared your laptop's internet connection with your VoIP phone. TYPES OF CALL TRANSFERS: COLD (BLIND) AND WARM (ATTENDED Essentially, it’s the ability to bump a call from one user to another. There are two ways to transfer a call: cold (blind) and warm (attended). Simply put, the main difference is whether or not the call is introduced or announced prior to actually transferring. Think of itin
WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL GREETING SCRIPTS: DOCTOR'S OFFICE, LAW OFFICE If this is a dental emergency, call Doctor Wainwright on his cellphone at (545) - 676 - 4367. If this is a medical emergency, please dial 911. Our offices are open Monday through Thursday, 7 am to 8 pm. To schedule an appointment, visit maplewoodental.com, or call us duringoffice hours.
GET ONSIP | FREE SIP ACCOUNT FOR SECURE VOICE, VIDEO, IM The OnSIP Free Plan is a 100% web based voice, video, and messaging solution for teams. Users can use our free softphone app or register their free SIP address with any compatible device or application to make free voice and video calls. Also included: Up to 100PRICING | ONSIP
OnSIP's cloud phone system is known for its flexible pricing. Build your own hosted VoIP plan or save when you bundle with the Unlimitedplan.
SIP DNS SRV RECORDS
What are SIP DNS SRV records? Let’s say your name is Al and you work for a company called Acme Corp. Your company has recently signed up for a corporate VoIP phone system and you’re given a SIP address, Al@acme.com.In an ideal world, your friends and colleagues who are also familiar with VoIP know that they can dial Al@acme.com to reach you wherever you have a device registered. THE NEW WEB ADMIN PORTAL: PHONE NUMBERS Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. SIP SIGNALING EXPLAINED: SRTP, TLS As we wrote there, the part of SIP signaling flow where you’re actually connected and chatting works through RTP, or real-time transport protocol. Tack an “S” on the front and you have SRTP, which when combined with TLS, is a very confusing way to state “This call is encrypted.”. It may seem like the inner workings of SIPsignaling is
HOW TO CHOOSE CLOUD CALL CENTER SOFTWARE You don’t need to have a massive call center operation in order to take full advantage of cloud call center software. Businesses that have sales, support, and billing departments will find many features that help develop proficient and flexible call agents and well-informed supervisors. WHAT IS A VOIP PHONE AND HOW DOES IT WORK? VoIP phones handle calls differently than other business phones. Above, the buttons in the yellow rectangle are the toggle buttons. VoIP phones allow you to pick between current, incoming, and held calls using the toggle buttons. These buttons rarely appear on landline phones. On landline phones, each "line" corresponds to aphone number.
BUSINESS VOICEMAIL GREETINGS: 5 EXAMPLES FOR ANY JOB OR Thank you. The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists. 5. Speak Slowly and Cleary WhileRecording.
HOW TO SHARE YOUR LAPTOP INTERNET CONNECTION WITH YOUR In order to do this, simply connect your airport connection to a Wi-Fi network then go to: System Preferences > Sharing > Internet Sharing. Once there, share FROM the AirPort TO Ethernet. Now, plug your phone into the ethernet jack on your laptop, and you've now shared your laptop's internet connection with your VoIP phone. BUSINESS VOIP PHONES: GUIDE TO POWER OVER ETHERNET AND 10 Mbps. You should be able to make and take VoIP phone calls without issue using a 10 Mbps Ethernet port. The average VoIP call takes up about 100 Kbps of bandwidth, which means 10 VoIP calls will take up about 1 Mbps. Theoretically, you should be able to make 100 concurrent VoIP calls with a 10 Mbps connection, something that even the busiest ONSIP HOSTED VOIPTEAM DIRECTORYPARTNER WITH ONSIPDEVELOPERSSUPPORTAPPADMIN OnSIP hosted PBX is a complete phone system replacement. Work from home with desktop and mobile apps, video conferencing, and access toexpert support.
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. HOW TO CONNECT A DOOR BUZZER TO YOUR VOIP PHONES This information should be entered into the OnSIP Admin Portal as well - create a new user, and give it a descriptive name like "Door Buzzer". Give this user the extension you chose before (no need for a voicemail) and register it with OnSIP using the device credentials found within the web interface or on the device itself. The extensionSIP DNS SRV RECORDS
What are SIP DNS SRV records? Let’s say your name is Al and you work for a company called Acme Corp. Your company has recently signed up for a corporate VoIP phone system and you’re given a SIP address, Al@acme.com.In an ideal world, your friends and colleagues who are also familiar with VoIP know that they can dial Al@acme.com to reach you wherever you have a device registered. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. HOW TO SHARE YOUR LAPTOP INTERNET CONNECTION WITH YOUR In order to do this, simply connect your airport connection to a Wi-Fi network then go to: System Preferences > Sharing > Internet Sharing. Once there, share FROM the AirPort TO Ethernet. Now, plug your phone into the ethernet jack on your laptop, and you've now shared your laptop's internet connection with your VoIP phone. TYPES OF CALL TRANSFERS: COLD (BLIND) AND WARM (ATTENDED Essentially, it’s the ability to bump a call from one user to another. There are two ways to transfer a call: cold (blind) and warm (attended). Simply put, the main difference is whether or not the call is introduced or announced prior to actually transferring. Think of itin
WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL GREETING SCRIPTS: DOCTOR'S OFFICE, LAW OFFICE If this is a dental emergency, call Doctor Wainwright on his cellphone at (545) - 676 - 4367. If this is a medical emergency, please dial 911. Our offices are open Monday through Thursday, 7 am to 8 pm. To schedule an appointment, visit maplewoodental.com, or call us duringoffice hours.
ONSIP HOSTED VOIPTEAM DIRECTORYPARTNER WITH ONSIPDEVELOPERSSUPPORTAPPADMIN OnSIP hosted PBX is a complete phone system replacement. Work from home with desktop and mobile apps, video conferencing, and access toexpert support.
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users. HOW TO CONNECT A DOOR BUZZER TO YOUR VOIP PHONES This information should be entered into the OnSIP Admin Portal as well - create a new user, and give it a descriptive name like "Door Buzzer". Give this user the extension you chose before (no need for a voicemail) and register it with OnSIP using the device credentials found within the web interface or on the device itself. The extensionSIP DNS SRV RECORDS
What are SIP DNS SRV records? Let’s say your name is Al and you work for a company called Acme Corp. Your company has recently signed up for a corporate VoIP phone system and you’re given a SIP address, Al@acme.com.In an ideal world, your friends and colleagues who are also familiar with VoIP know that they can dial Al@acme.com to reach you wherever you have a device registered. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. HOW TO SHARE YOUR LAPTOP INTERNET CONNECTION WITH YOUR In order to do this, simply connect your airport connection to a Wi-Fi network then go to: System Preferences > Sharing > Internet Sharing. Once there, share FROM the AirPort TO Ethernet. Now, plug your phone into the ethernet jack on your laptop, and you've now shared your laptop's internet connection with your VoIP phone. TYPES OF CALL TRANSFERS: COLD (BLIND) AND WARM (ATTENDED Essentially, it’s the ability to bump a call from one user to another. There are two ways to transfer a call: cold (blind) and warm (attended). Simply put, the main difference is whether or not the call is introduced or announced prior to actually transferring. Think of itin
WHAT IS A BUSY LAMP FIELD (BLF) AND WHY DO YOU NEED IT? by Margaret Joy. Busy lamp field is a presence indicator that allows you to see who in your organization is available (or not) for a phone call at any given time. The term “busy lamp field” sounds a bit more involved than it really is. Put simply, it just means the ability to see who in your organization is available or not for a phone call VOICEMAIL GREETING SCRIPTS: DOCTOR'S OFFICE, LAW OFFICE If this is a dental emergency, call Doctor Wainwright on his cellphone at (545) - 676 - 4367. If this is a medical emergency, please dial 911. Our offices are open Monday through Thursday, 7 am to 8 pm. To schedule an appointment, visit maplewoodental.com, or call us duringoffice hours.
GET ONSIP | FREE SIP ACCOUNT FOR SECURE VOICE, VIDEO, IM The OnSIP Free Plan is a 100% web based voice, video, and messaging solution for teams. Users can use our free softphone app or register their free SIP address with any compatible device or application to make free voice and video calls. Also included: Up to 100PRICING | ONSIP
OnSIP's cloud phone system is known for its flexible pricing. Build your own hosted VoIP plan or save when you bundle with the Unlimitedplan.
SIP DNS SRV RECORDS
What are SIP DNS SRV records? Let’s say your name is Al and you work for a company called Acme Corp. Your company has recently signed up for a corporate VoIP phone system and you’re given a SIP address, Al@acme.com.In an ideal world, your friends and colleagues who are also familiar with VoIP know that they can dial Al@acme.com to reach you wherever you have a device registered. THE NEW WEB ADMIN PORTAL: PHONE NUMBERS Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. SIP SIGNALING EXPLAINED: SRTP, TLS As we wrote there, the part of SIP signaling flow where you’re actually connected and chatting works through RTP, or real-time transport protocol. Tack an “S” on the front and you have SRTP, which when combined with TLS, is a very confusing way to state “This call is encrypted.”. It may seem like the inner workings of SIPsignaling is
HOW TO CHOOSE CLOUD CALL CENTER SOFTWARE You don’t need to have a massive call center operation in order to take full advantage of cloud call center software. Businesses that have sales, support, and billing departments will find many features that help develop proficient and flexible call agents and well-informed supervisors. WHAT IS A VOIP PHONE AND HOW DOES IT WORK? VoIP phones handle calls differently than other business phones. Above, the buttons in the yellow rectangle are the toggle buttons. VoIP phones allow you to pick between current, incoming, and held calls using the toggle buttons. These buttons rarely appear on landline phones. On landline phones, each "line" corresponds to aphone number.
BUSINESS VOICEMAIL GREETINGS: 5 EXAMPLES FOR ANY JOB OR Thank you. The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists. 5. Speak Slowly and Cleary WhileRecording.
HOW TO SHARE YOUR LAPTOP INTERNET CONNECTION WITH YOUR In order to do this, simply connect your airport connection to a Wi-Fi network then go to: System Preferences > Sharing > Internet Sharing. Once there, share FROM the AirPort TO Ethernet. Now, plug your phone into the ethernet jack on your laptop, and you've now shared your laptop's internet connection with your VoIP phone. BUSINESS VOIP PHONES: GUIDE TO POWER OVER ETHERNET AND 10 Mbps. You should be able to make and take VoIP phone calls without issue using a 10 Mbps Ethernet port. The average VoIP call takes up about 100 Kbps of bandwidth, which means 10 VoIP calls will take up about 1 Mbps. Theoretically, you should be able to make 100 concurrent VoIP calls with a 10 Mbps connection, something that even the busiest ONSIP HOSTED VOIPTEAM DIRECTORYPARTNER WITH ONSIPDEVELOPERSSUPPORTAPPADMIN OnSIP hosted PBX is a complete phone system replacement. Work from home with desktop and mobile apps, video conferencing, and access toexpert support.
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users.DOWNLOAD ONSIP
Download the OnSIP desktop app for Windows, Mac or Linux. WHAT IS A VOIP PHONE AND HOW DOES IT WORK? VoIP phones handle calls differently than other business phones. Above, the buttons in the yellow rectangle are the toggle buttons. VoIP phones allow you to pick between current, incoming, and held calls using the toggle buttons. These buttons rarely appear on landline phones. On landline phones, each "line" corresponds to aphone number.
WORK FROM HOME: TECHNOLOGY FOR REMOTE WORKING AND STAYING Work From Home: Technology for Remote Working and Staying Connected. by Kevin Bartley. We asked our remote working employees what tools and technology they use throughout the day to stay connected to the office. 37% of US workers telecommuted, or worked remotely, last year. And the trend of the long-term remote worker is rising across thecountry.
VOIP VS LANDLINE VS CELL CALLS: PHONE CALLING EXPLAINED Here's what makes VoIP vs landline vs cell phone calls different. March 10, 1876: “Mr. Watson, come here, I want you.”. There’s certainly some controversy over who created the telephone (was it Alexander Graham Bell or Elisha Gray?) and even what Bell said exactly on his first successful phone call (was it “I want you” or “Iwant to
AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. TYPES OF CALL TRANSFERS: COLD (BLIND) AND WARM (ATTENDED Essentially, it’s the ability to bump a call from one user to another. There are two ways to transfer a call: cold (blind) and warm (attended). Simply put, the main difference is whether or not the call is introduced or announced prior to actually transferring. Think of itin
WHY YOU SHOULD BE USING SOFTPHONES INSTEAD OF DESK PHONES Why You Should Be Using Softphones Instead of Desk Phones at Your Business. Softphones bring all of the functionality of a desk phone onto a computer or mobile device. They'll meet the needs of your flexible and mobile staff. Remote working has been on the rise in recent years: a Gallup survey conducted in 2017 reported that "43percent of
ONSIP HOSTED VOIPTEAM DIRECTORYPARTNER WITH ONSIPDEVELOPERSSUPPORTAPPADMIN OnSIP hosted PBX is a complete phone system replacement. Work from home with desktop and mobile apps, video conferencing, and access toexpert support.
ONSIP - LOGIN
Make and receive calls, manage your voicemail and more with this free app for OnSIP users.DOWNLOAD ONSIP
Download the OnSIP desktop app for Windows, Mac or Linux. WHAT IS A VOIP PHONE AND HOW DOES IT WORK? VoIP phones handle calls differently than other business phones. Above, the buttons in the yellow rectangle are the toggle buttons. VoIP phones allow you to pick between current, incoming, and held calls using the toggle buttons. These buttons rarely appear on landline phones. On landline phones, each "line" corresponds to aphone number.
WORK FROM HOME: TECHNOLOGY FOR REMOTE WORKING AND STAYING Work From Home: Technology for Remote Working and Staying Connected. by Kevin Bartley. We asked our remote working employees what tools and technology they use throughout the day to stay connected to the office. 37% of US workers telecommuted, or worked remotely, last year. And the trend of the long-term remote worker is rising across thecountry.
VOIP VS LANDLINE VS CELL CALLS: PHONE CALLING EXPLAINED Here's what makes VoIP vs landline vs cell phone calls different. March 10, 1876: “Mr. Watson, come here, I want you.”. There’s certainly some controversy over who created the telephone (was it Alexander Graham Bell or Elisha Gray?) and even what Bell said exactly on his first successful phone call (was it “I want you” or “Iwant to
AFTER HOURS BUSINESS VOICEMAIL AND AUTO ATTENDANT GREETINGS For our office locations, press 1. To track a package via Fed EX, press 2. To track a package via UPS, press 3. To track a package via USPS, press 4. For after hours support, press 5. To leave a voicemail, press 6. See our blog on Auto Attendant Greeting Scripts for more advice on auto attendant scripts. 4. WHY CAN’T I PORT MY BUSINESS PHONE NUMBER TO A A phone number cannot be ported if the new carrier does not have an interconnection agreement with the donor carrier. A phone number cannot be ported if the new carrier does not cover the rate center associated with your number. Pager phone numbers are typically owned by the paging company and cannot be ported away from them. TYPES OF CALL TRANSFERS: COLD (BLIND) AND WARM (ATTENDED Essentially, it’s the ability to bump a call from one user to another. There are two ways to transfer a call: cold (blind) and warm (attended). Simply put, the main difference is whether or not the call is introduced or announced prior to actually transferring. Think of itin
WHY YOU SHOULD BE USING SOFTPHONES INSTEAD OF DESK PHONES Why You Should Be Using Softphones Instead of Desk Phones at Your Business. Softphones bring all of the functionality of a desk phone onto a computer or mobile device. They'll meet the needs of your flexible and mobile staff. Remote working has been on the rise in recent years: a Gallup survey conducted in 2017 reported that "43percent of
GET ONSIP | FREE SIP ACCOUNT FOR SECURE VOICE, VIDEO, IM The OnSIP Free Plan is a 100% web based voice, video, and messaging solution for teams. Users can use our free softphone app or register their free SIP address with any compatible device or application to make free voice and video calls. Also included: Up to 100PRICING | ONSIP
OnSIP's cloud phone system is known for its flexible pricing. Build your own hosted VoIP plan or save when you bundle with the Unlimitedplan.
HOW TO CHOOSE CLOUD CALL CENTER SOFTWARE You don’t need to have a massive call center operation in order to take full advantage of cloud call center software. Businesses that have sales, support, and billing departments will find many features that help develop proficient and flexible call agents and well-informed supervisors. THE NEW WEB ADMIN PORTAL: PHONE NUMBERS Intrado has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin America and South America. Intrado is controlled by affiliates of certain funds managed by Apollo Global Management, LLC. BUSINESS VOICEMAIL GREETINGS: 5 EXAMPLES FOR ANY JOB OR Thank you. The first, unscripted example is vague and awkwardly worded. The second, scripted example is clear, definite, and smooth. Research some sample scripts for business voicemail greetings before you write your own. And here are some specific voicemail greetings for doctors, lawyers, and dentists. 5. Speak Slowly and Cleary WhileRecording.
HOW MANY PHONE LINES DO WE NEED? A 'phone line' is an old term that comes from traditional landline phone systems. However, in an era where most businesses use a hosted VoIP service, this phrase is used in many different contexts.In this blog, we'll examine a few different interpretations of a 'phone line' and help you answer the critical question: How many phone lines do you need in your office? CONFERENCE CALL SCRIPT SAMPLES: 5 EXAMPLES FOR YOUR NEXT 5. Give a Summary of the Call. At the end of the call, give a summary of what your group has accomplished. Highlight how the call brought your team closer to the goal you set in Step 2. And remember to list any tasks that need to be accomplished in the future. Give a tentative date for when you'll meet again. 10 SAMPLE CALL CENTER GREETING SCRIPTS 1. Call Center Departments. Hello and thank you for calling, , where . If you know the extension of the party you are trying to reach, you may dial it at any time. To speak with a Sales representative, press 1. To reach a Customer Support agent, press 2. BUSINESS VOICEMAIL GREETINGS: 5 SAMPLE SCRIPTS And here are some sample voicemail greeting scripts for doctors, lawyers, and dentists, in case you're not looking for business greetings. 1. Personal Business Voicemail Greeting. Your personal voicemail greeting should be brief and to the point. State your name and your availability, project a welcoming aura, and ask the callerfor whatever
WHY YOU SHOULD BE USING SOFTPHONES INSTEAD OF DESK PHONES Why You Should Be Using Softphones Instead of Desk Phones at Your Business. Softphones bring all of the functionality of a desk phone onto a computer or mobile device. They'll meet the needs of your flexible and mobile staff. Remote working has been on the rise in recent years: a Gallup survey conducted in 2017 reported that "43percent of
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COMMUNICATIONS TAILORED TO YOU Give your voice the platform it deserves with a powerful business VoIP service. Create a free account and connect from anywhere.Email*
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Patented system for
reliable uptime
Flexible pricing basedon your needs
Highest rated supportin the industry
FITS YOUR CALLING STYLEDESK PHONES ONLY
We’re traditional and prefer to stick to physical desk phones.Start Free
DESK PHONES + SOFTPHONE APPS Our needs vary from day-to-day or person-to-person and needflexibility.
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SOFTPHONE APPS ONLY
We’re constantly on the move and prefer to use an app.Start Free
HOW ONSIP WORKS
1
Create a free account using Google/Slack credentials or an emailaddress
2
Add members to your team and organize them into groups based on role3
Make a test call within minutes, using our desktop or mobile app4
Set up additional phones & features risk-free or discuss your needswith an expert
WHAT OUR CUSTOMERS SAYPrevious
ERIN HENDRICKS
Administrative Coordinator, Gauge Interactive With every call, they’ve been patient, friendly, and incredibly helpful ... I would recommend OnSIP based on their customer servicealone.
ANOUSH D’ORVILLE
President, ADVisory
You have to search long and hard for a service that comes near to OnSIP in terms of friendly and responsive support, pricing, andreliability.
LUCAS ACOSTA
CEO, Foojee
I loved OnSIP's approach of offering an easy-to-use cloud service that works with any SIP phone. ... It’s clear they stay focused on whatcustomers want.
BRIAN FRIAS
Technology Manager, Masterfit Enterprises I congratulate the ones that do the hiring for finding a team of awesome and knowledgeable employees.ERIN HENDRICKS
Administrative Coordinator, Gauge Interactive With every call, they’ve been patient, friendly, and incredibly helpful ... I would recommend OnSIP based on their customer servicealone.
ANOUSH D’ORVILLE
President, ADVisory
You have to search long and hard for a service that comes near to OnSIP in terms of friendly and responsive support, pricing, andreliability.
LUCAS ACOSTA
CEO, Foojee
I loved OnSIP's approach of offering an easy-to-use cloud service that works with any SIP phone. ... It’s clear they stay focused on whatcustomers want.
BRIAN FRIAS
Technology Manager, Masterfit Enterprises I congratulate the ones that do the hiring for finding a team of awesome and knowledgeable employees.ERIN HENDRICKS
Administrative Coordinator, Gauge Interactive With every call, they’ve been patient, friendly, and incredibly helpful ... I would recommend OnSIP based on their customer servicealone.
ANOUSH D’ORVILLE
President, ADVisory
You have to search long and hard for a service that comes near to OnSIP in terms of friendly and responsive support, pricing, andreliability.
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