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MEET THE NEWEST CERTIFIED CHIEF HAPPINESS OFFICERSHappy At Work ,
Happy companies
, Heartcount
THE BEST WAY TO MEASURE EMPLOYEE HAPPINESSHappy At Work ,
Life
WE’RE TAKING A LONG BREAKHappy At Work
10 SIMPLE QUESTIONS TO BE HAPPIER AT WORK IN 2020December 20, 2019
Alexander 2 Comments The beginning of a new year is a great time to take stock of your work life. Are you happy or unhappy at work? What would you like to change? It’s important to evaluate, because how you feel at work has such a large influence on you at work AND at home. When you’re happy at work, you have better job performance and more career success. You also have better health and a happier private life. Unfortunately most people look back and think exclusively in terms of what went wrong. The things they should have done. They goals they ought to have achieved. The progress that didn’t come. We gain much of our happiness at work (and in life) by appreciating the good things we have and do. Sure, you should also make sure to improve your circumstances and address any problems but it is just as important to be able to appreciate the things that do work. This is hard. Negativity bias is one of the most well-established psychological phenomena and it means quite simply that our minds devote more mental focus and cognition to the bad than the good. Our thoughts automatically go to problems, annoyances, threats and fears but remembering and appreciating the good in our lives takes effortand focus.
We think you can achieve much more by turning that around 180 degrees, so here’s our suggestion for a little new year’s exercise inhappiness at work.
Think back at your work life in 2019 and answer the following 10 questions. It works best if you take some time to think about each question and if you write down your answers. * WHAT WENT REALLY WELL FOR YOU AT WORK IN 2019? * WHAT DID YOU DO THAT YOU WERE PROUD OF? * WHO DID YOU MAKE A DIFFERENCE FOR AT WORK? * WHAT NEW SKILLS HAVE YOU LEARNED PROFESSIONALLY? * HOW HAVE YOU GROWN AND DEVELOPED PERSONALLY AT WORK? * WHO HAS HELPED YOU OUT AT WORK IN 2019? * WHO HAVE YOU ADMIRED PROFESSIONALLY? * WHICH 5 THINGS FROM YOUR WORK LIFE IN 2019 WOULD YOU LIKE MORE OFIN 2020?
* WHICH 5 THINGS FROM YOUR WORK LIFE IN 2019 WOULD YOU LIKE LESS OFIN 2020?
* WHAT WILL YOU SPECIFICALLY DO TO BECOME HAPPIER AT WORK IN 2020? Some people think that they must work hard to become successful – and that success will make them happy. The truth is the opposite: being happy makes you more effective and successful at work. So this year, make happiness at work your #1 career goal – because being happy at work will make you more successful in your career. And that may require some tough decisions. If you find that you’re just not happy at work, maybe it’s time to find a new job. Fortunately, International Quit Your Crappy Job Day is just around thecorner .
I wish you a very happy new year at work! Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles.
And if you want more great tips and ideas you should check out our newsletter about happiness at work . It's great and it's free :-) Welcome back to the blog. Want to learn more about happiness at work? Sign up for our intensive in-depth 3-day Woohoo Academy training.
And if you want more great tips and ideas you should check out our newsletter about happiness at work . It's great and it's free :-)Academy , Happy At
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MEET THE NEWEST CERTIFIED CHIEF HAPPINESS OFFICERSDecember 16, 2019
Alexander Leave a
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Our latest Chief Happiness Officer Academy was a huge hit with 18 engaged participants from 12 countries who are now ready to go out and make workplaces awesome. The only thing that wasn’t great about the Academy was the Copenhagen winter weather, but that might be a good thing. One participant wrote this in LinkedIn afterwards: > “It’s been raining most of the last four days here in > Copenhagen, which has probably been a blessing, because otherwise I > might spontaneously combust from all the incredible energy that’s > been generated at the Chief Happiness Officer Academy.” We had a great time going through the latest research and best practices on happiness at work. We also had a fantastic visit to DHL Express Denmark, where their HR Manager Sarah Olsen gave a passionate tour and talk about their happy culture. Here are some of my favorite pics from this Academy:Happy At Work ,
Happy companies
, Heartcount
THE BEST WAY TO MEASURE EMPLOYEE HAPPINESSDecember 16, 2019
Alexander Leave a
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Measuring happiness at work is a great idea and every workplace shoulddo it because:
* It shows employees you care about them * It identifies problem areas and strong points in your culture * It shows you what exactly to do to make employees happier and moreproductive
In short, if you’re not effectively and reliably measuring happiness at work, you’re missing out on one of the most effective tools to create a happier culture. Sadly, the way most organizations do it just doesn’t work,
because they measure too rarely (typically once a year) with too many questions and fail to follow up on results quickly. We desperately wanted to fix that, so we created HeartCount – a tool that measures employee happiness weekly with very few but very relevant questions so that the organization can follow up immediately on any issues. It’s incredibly simple: * Every Friday all employees get an email with 3 questions abouttheir week.
* They reply to those questions directly in the email. No login, no apps, no additional hassles. * Employees see immediate results of their input and management/HR can immediately access the data and act on any problems or wins rightaway.
Learn all about HeartCount and sign up for a demo here.
Disclaimer: I am a cofounder/co-owner of HeartCount and the one who came up with the idea for it, based on all the frustrations I noticed with the “regular” way of measuring satisfaction.RELATED POSTS
* 10 reasons why job satisfaction surveys are a waste of time * How to measure happiness at work – and how not to * 20 ways to measure happiness at work that are better than “satisfaction” surveysAcademy , Happy At
Work , Happy
companies
MEET THE NEWEST CERTIFIED CHIEF HAPPINESS OFFICERSNovember 11, 2019
Alexander Leave a
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Our latest Chief Happiness Officer Academy was a huge hit with 23 engaged participants from 14 countries who are now ready to go out and make workplaces awesome. We were completely blown away by how engaged and passionate the group was and how open they were about sharing questions, stories andexperiences.
We had a great time going through the latest research and best practices on happiness at work. We also had a fantastic visit to Irma, where their CEO Søren Steffensen gave a talk on their happy culture. If you’re interested, the next CHO Academy is in December – read all about it and sign up here.
Here are some of my favorite pics from this Academy.Happy At Work ,
Life
WE’RE TAKING A LONG BREAKOctober 8, 2019
Alexander 13 Comments I started Woohoo Inc back in 2003 so we have been spreading happiness at work for over 16 years. Our keynotes, workshops
, articles, conferences, videos and books have reached millions of people all over the world. But something is wrong. For the last couple of years I have been unhappy at work and that won’t really do for someone in my business:)
It’s hard to pinpoint exactly why work stopped being fun for me, but here are three reasons that have played a role: * For a long time we’ve been working on the same level, i.e. the same number of clients, the same number of readers on our articles and books, the same number of views on our videos, the same number of participants at our events, etc. I’ve tried many things to develop the business to reach more people but little of it has worked and when things stand still, I get bored. * There are too many people in this field who attract attention by saying either platitudes or unverifiable nonsense. For instance, some recent bestselling books have claimed that positive feedback is bad for you, that we should resist growth and development, that we should ignore emotions at work or that work should be duty – not passion. It’s frustrating to have to refute dumb claims like this over andover again.
* My previous longest stint in the same job was 5 years, so this has been 3 times as long. Maybe 16 years doing the same thing is simplyenough for me.
Simply put, it’s time for me to take my own medicine and do something to become happy at work again so from January 1st I’m shutting the company down for 6 months to go traveling. What will happen after that? I have no idea :) Fortunately we have built a fantastic international partner network over the last 3 years who have all been trained in our methods and who are doing amazing work around the world. They are ready to step in while we’re gone. So if you’re looking for a speaker or consultant to come in and make your organization happier and more profitable, don’t hesitate for a second to book any of them .Best of site ,
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Philosophy , Purpose SHOULD YOU SEEK PASSION OR DUTY AT WORK? (PSSST: THE ANSWER ISPASSION).
September 11, 2019
Alexander 6 Comments In an opinion pice in the New York Times, professor Firmin DeBrabrander argues that you should not approach work as your _passion_ but as your _duty_.
Looking for passion at work, he says, will make you stressed and is bound to fail anyway. I think that’s complete nonsense! I know – what a shocker :) But worst of all it’s poorly reasoned nonsense that relies on a string of terrible arguments and deliberate ignorance of the research in thefield.
Here are the top 5 fails from DeBrarander’s article and why you should most definitely seek work you’re passionate about. 1: HE BLAMES THE LONG US WORKING HOURS ON PEOPLE’S PASSION FOR THEIRJOBS
> The United States offers a curious paradox: Though the standard of > living has risen, and creature comforts are more readily and easily > available — and though technological innovations have made it > easier to work efficiently — people work more, not less.>
> Why is this?
>
> One theory is that Americans have come to expect work to be a source > of meaning in their lives. There are no studies showing that people who find work meaningful work more hours than those who don’t. If you want to actually know why working hours are still on the rise in the US, I think it makes much more sense to look at some of thesefactors:
* Bad management practices * Workplace cultural norms * Economic insecurity caused by a hugely challenged middle class that are one pay check away from financial disaster. * The high cost of college educations and the huge amount of debt that many young people graduate with – meaning that they absolutely must work or face personal bankruptcy. Put people with huge financial insecurity in a workplace that expects and demands 60, 70 or 80-hour work weeks, and they most often have no option but to go along and work themselves to death. 2: BEING PASSIONATE ABOUT YOUR WORK MEANS THAT YOU EXPERIENCE CONSTANTBLISS
> Most people are certainly guaranteed to fail in this pursuit . Even people who love their jobs will report they > must do thankless tasks from time to time. Few, if any, experience > nonstop bliss, where sheer passion sustains them through long hours> on the job.
Notice what DeBrabrander did there? He just redefined being passionate about your work to mean that you experience nonstop bliss and sheersustained passion.
This is what’s known as a strawman argument , where you exaggerate, misrepresent, or just completely fabricate someone’s position, to make it easier to attack. Just to be clear: Being passionate about your job does not mean that you experience nonstop bliss. Everyone has bad days at work – and that’s perfectly OK. And of course every job contains a mix of tasks that you enjoy and tasks that suck – and that’s OK too. 3: YOUNG PEOPLE BURN OUT BECAUSE THEY SEEK PASSION AT WORK > There is plenty of evidence that our high-octane work culture has > serious consequences. It is at least partly responsible for high > levels of burnout among millennials. This is an especially bad argument because studies show that people who find meaning at work experience _less_ stress and burnout.
And while there definitely is an increase of stress, burnout, depression and mental problems among young people, it’s intellectually lazy to just conclude that it’s caused mainly – or even partly – by their search for passion and meaning at work. Young people are also facing many other pressures, including a global climate disaster that no one is doing much about, while they are of course the ones who will have to live with the consequences of that inaction. Might that be a source of stress for them? No, says DeBrabrande – their real problem is that they expect their jobs tobe meaningful.
4: IF YOU SEEK PASSION IN YOUR WORK, YOU WILL FAIL > A recent study of priorities among young people found that achieving > one’s career passion ranks highest of all… Finding a fulfilling > job is almost three times more important than having a family, > teenagers in the study reported.>
> It is daunting to contemplate. Most people are certainly guaranteed > to fail in this pursuit. Got that? If you seek passion at work, you are almost guaranteed to fail. Really? How would he know? Of course, he’s previously redefined passion at work to mean constant bliss and if that’s your goal, of course you will fail. And just to make it worse, the study he links to in support of hisclaim
is not even about passion at work. The actual finding is that 95% of US teenagers surveyed say that “having a job or career they enjoy” is important to them. 5: PASSION MEANS THAT WORK IS THE ONLY SOURCE OF MEANING IN YOUR LIFE > We might begin by rejecting the notion that work should consume our > lives, define and give meaning to them… Again, the article dishonestly redefines passion to mean that work _consumes your life and gives meaning to it_. In reality, passion for your job simply means that you are passionate about the work you do – not that it’s the only thing arepassionate about.
In fact, studies show that people who are passionate about their work are happier and more active outside of work as well.
WHY YOU ABSOLUTELY SHOULD SEEK WORK YOU’RE PASSIONATE ABOUT This kind of attack on happiness at work is nothing new. Many serious people are coming out of the woodwork to declare that happiness at work is stupid, impossible, naïve, silly, manipulative and/or bad for you. In the video above we cover their 20 most used objections to workplace happiness and why they’re wrong. DeBrabrander’s analysis is poorly argued and of course also wrong. Everyone should absolutely seek work they’re passionate about. There are many reasons why, but the most important are these: * It will make you happier at work * It will make you happier in life * It will make you more successful at work * It will protect you from doing harmful work – whereas not trying to find meaning at work makes it more likely that you will end up doing work that exploits or harms others * Work is where you will spend many of your waking hours – of course you should spend that time doing something you care about * Work is where you will invest most of your energy, skills and competencies – all of that effort should be invested in the service of a cause you care about Paradoxically, I actually think DeBrabrander agrees! When he talks about approaching work as duty rather than passion, he bases this on an understanding of duty that comes from stoic philosophy. I have many, many issues with stoic philosophy – not least that it is based on the idea that we are all subjects to a predetermined fate – but it has recently become very fashionable, especially among siliconvalley tech bros.
In the NYTimes pice, DrBrabrander recounts The advice of Seneca, one of the most prominent stoics to define duty like this: > Seneca’s advice to Serenus is to focus on doing his duty. He must > perform the job he is best disposed and able to perform, as > determined by his nature, and the needs of those around him. And he > must forget about glory or thrill or personal fulfillment — at > least in the near term. If he performs his duty, Seneca explains, > fulfillment will come as a matter of course. Duty, in this definition, is not just about having a “Shut up and do your job” approach. It’s about doing work that you’re good at and which meets the needs of those around you. BUT THAT’S EXACTLY WHAT MEANINGFUL WORK IS! If DeBrabrander had been the tiniest bit curious about the research in this field, he would have found that this is precisely how Amy Wrezniewski and others define the “calling” approach to work:
> In the “calling” orientation, people are working not for career > advancement or for financial gain, but instead for the fulfilment or > the meaning that the work itself brings to the individual. People > who see their work more as a calling see the work as an end in > itself that is deeply fulfilling and regardless of the kind of work > they’re doing, they tend to see the work as having a societal> benefit.
It’s ultimately about working for something bigger than yourself.THE UPSHOT
This opinion piece is poorly researched and dishonest – so of course the advice it gives is bad. Seeking passion and meaning at work is the path to more career happiness and success and less stress and burnout. It’s also one way you can help create a better world, by making sure that all of your professional skill and energy is spent in the service of something that you can clearly see is making the world a better place, rather than in just obtaining a pay check or career advancement. I have to say, if you make your career choices with no consideration for where your passions lie, I honestly pity you.RELATED POSTS
* Jobs, careers and callings – why having work you care about makes you happier and more successful * 5 reasons why you can’t motivate employees with money * Terrible advice from Mark Cuban: Ignore your passion and just workhard
* The best and clearest company purpose I’ve ever seen * The meaning of life is happiness… just not your ownHappy At Work ,
Heartcount
GET OUR FREE EBOOK ON HOW TO MEASURE HAPPINESS AT WORKSeptember 11, 2019
Alexander Leave a
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Should workplaces measure how happy their employees are? And what are some good and bad ways to do it? We have written an ebook that you can get completely free to help your organization figure that our. The book covers topics like: * Why traditional staff surveys don’t deliver the expectedbenefits
* Some of the most important results from our international survey on staff attitudes towards satisfaction questionnaires * What workplaces gain from measuring employee happiness * How to measure workplace happiness more reliably and effectively * Real-life experiences from a workplace that found a much betterapproach
Download the ebook right here .RELATED POSTS
* Video: How and why to measure happiness at work * Top 10 reasons why staff satisfaction surveys are a waste of timeand money
* 20 ways to measure happiness at work that go beyond staffsatisfaction
Academy , Happy At
Work
NEW CHIEF HAPPINESS OFFICER ACADEMY ANNOUNCED FOR COPENHAGEN INDECEMBER
September 10, 2019
Alexander Leave a
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_Participants from 16 countries at the CHO Academy in June 2019 in Copenhagen_ Our regular CHO Academy in June sold out very quickly and had a long waiting list so we added an extra one in November. That one is now also sold out, so we’ve added an extra _extra_ Academy in Copenhagen on December 8-11 2019. If you want a deep dive into the theory and practice of creating happy workplaces then this is the training for you. Previous participants loved the training, and said things like: > “Without a doubt, the best training I have ever experienced.”>
> “I came back to my organisation full of ideas, plans and time > lines on how, who and when this was going to happen.”>
> “An inspiring and energising academy. LOVED every moment of it.” Read more about the CHO Academy and get your tickets here.
Happy At Work ,
Speaking
GET 40 ONLINE KEYNOTES ON HAPPINESS AT WORK COMPLETELY FREESeptember 4, 2019
Alexander Leave a
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Our amazing international partner network have arranged the Global Online Happiness at Work Summitand you can sign
up right now and get access to 40 online keynotes from international experts completely free of charge. One of the keynotes is by yours truly on “how to build a strategy for happiness.” Sign up for the summit right here.
The whole thing takes place on September 23-27 2019 during the International Week Of Happiness At Work – also arranged by our partner network. Check out the website to see all the other activities happening that week around the world.Happy At Work
10 REASONS WHY CONSTANT COMPLAINING IS SO TOXIC AT WORKSeptember 4, 2019
Alexander Leave a
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Back when I was still working in the tech industry (I was a software developer for a small consulting company in my second job out of university) I had a boss that was… shall we say unpopular. My co-workers and I hated his guts and we complained ceaselessly about him. It got to the point where we couldn’t start a meeting, have lunch in the cafeteria, or even go out for a beer without spending half an hour complaining about him. We whined about his attitude, his stupidity, his meddling, his spinelessness … hell, even his dress sense came under fire. But then again, he is the only manager who has ever interviewed me wearing a narrow 80s style purple, fake-leather tie. But did we ever tell _him_? Nooooooo! While we were bitching and moaning to ourselves, he blithely went on as usual because no one ever complained _to him_. Which might’ve made sense when you think aboutit…
Looking back, I’m not sure that complaining to him would have worked – I think he was incorrigible – but one thing is for damn sure: Our moaning about it did not improve things one little bit. That kind of chronic complaining in the workplace, justified or not, leads to no good. In fact, in can be downright toxic and can help make a department or even a whole company a terrible place to work. Here’s why constant complaining is so bad: 1: IT MAKES THINGS LOOK WORSE THAN THEY ARE When people complain, they focus only on what’s wrong. Things may be mostly fine in the company, but complainers only talk about the problems, annoyances and peeves they perceive. If things in a company are 80% good and 20% bad and you spend most of your time thinking and talking about the bad 20% – the situation will look a lot worse than it really is. 2: IT BECOMES A HABIT The more you complain, the easier it gets. In the end, everything is bad, every situation is a problem, every co-worker is a jerk andnothing is good.
The more you focus on the negative, the harder it gets to switch intoa positive mindset.
3: YOU GET WHAT YOU FOCUS ON According to Wikipedia, Confirmation biasis:
> …a tendency to search for or interpret new information in a way > that confirms one’s preconceptions and avoid information and > interpretations which contradict prior beliefs. In other words, what you already believe influences your perception of everything around you. That’s why constant complaining makes you see everything in a negative light, because your subconscious mind tries to make new observation fit with what you already know. 4: IT LEADS TO ONE_DOWN_MANSHIP A complaining session might go something like this: > The other day, my boss came in 5 minutes before I was leaving and > asked me to finish two huge projects for him. I had to stay two > hours and missed my football game.>
> Yeah, well my boss told me to work this weekend AND the next.>
> Hah, that’s nothing! My boss… This type of interaction rewards the person with the worst story who can complain the loudest. Not healthy! 5: IT MAKES PEOPLE DESPONDENT Not only does constant complaining make you see the workplace as worse than it really is, but because you’re constantly hearing stories of how bad things are and how they’re constantly getting worse it also destroys all hope that things can get better. This of course makes people less likely to take action to improve their situation, because everybody knows it’s doomed to fail anyway. 6: IT KILLS INNOVATION Because the situations looks so hopeless, people become less creative and innovative. What’s the point of coming up with ideas and implementing them – it’s never going to work anyway. Also, chronic complainers are the first to shoot down any new idea. 7: IT FAVORS NEGATIVE PEOPLE The way to get status among complainers is to be the most negative. To be the one who sees everything in the most negative light. Any attempt to be positive or cheerful will be shot down and optimists will be accused of being Pollyanna, naive and unrealistic. 8: IT PROMOTES BAD RELATIONSHIPS People who complain together unite against the world and can create strong internal relationships based on this. But these relationships are based mostly on negative experiences. That’s not healthy. It also means that you can only continue to be a part of the group if you can continue to complain, miring you even deeper in a complaintmindset.
9: IT CREATES CLIQUES Being positive, optimistic and appreciative makes you more open towards other people – no matter who they are. It becomes easy to connect to co-workers in other departments, projects or divisions. Complaining, on the other hand, makes people gather in cliques with their fellow complainers where they can be critical and suspicious ofeverybody else.
10: PESSIMISM IS BAD FOR YOU Research in positive psychology has shown that people who see the world in a positive light have a long list of advantages, including:* They live longer
* They’re healthier * They have more friends and better social lives * They enjoy life more * They’re more successful at work We sometimes think that pessimists and complainers have the edge because they see problems sooner but the truth is that optimists not only lead better lives, they’re also more successful because they believe that what they’re doing is going to work.THE UPSHOT
Constant complaining in the workplace is toxic. It can drain the happiness, motivation, creativity and fun from a whole company. Wherever it’s going on it must be addressed and handled properly. I’m NOT saying that we should never complain at work – quite the contrary. If you see a problem in your workplace, complain to whoever can do something about it. What we should avoid at all costs, is constant bitching and moaning, where we’re always complaining about the same things, to the same people, in the same way, day in and day out. So what can we do about it? Well first of all, each of us can learn to complain constructively. This means learning to complain in a way that leads to the problem being fixed – rather than to more complaining. Here’s my post on how you can How to complain constructively.
Secondly, we can learn to deal with the chronic complainers we meet at work. Unfortunately, our traditional strategies like trying to cheer them up or suggesting solutions for their problems don’t work because complainers aren’t looking for encouragement or solutions. Here’s my post on how to deal with chronic complainers.
Finally, you can train your own ability to be positive. Just like complaining can become a habit, so can being appreciative, optimistic and grateful. You could declare today a positive day, you
could take a few minutes at the end of every work day to write down five good experiences from that day or you could praise a co-worker.
Try it and let me know how it goes!YOUR TAKE
But what do you think? Do you know any chronic complainers at work? What is their impact? How do you complain, when you see a problem? Please write a comment, I’d really like to know!RELATED
Here are some related posts about workplace complaining: * Want more effective meetings? Start them with something positive. * A real-life story on how being positive helps at work * Go complain. Right now!POSTS NAVIGATION
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