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SCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Find your people. Missing that in person, retailer-to-retailer connection? Use #retailX2021 to reunite, share ideas and experiences, while building strong partnerships that push your brand forward. 2. EXHIBIT | RETAILX | THE DIGITAL FUTURE OF RETAIL EXHIBIT. The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. CONTACT US | RETAILX | THE DIGITAL FUTURE OF RETAIL Kerry Tyler. Account Manager, The New In-Store. kerry.tyler@emeraldx.com. LinkedIn WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
$101.6 BILLION IN BACK-TO-SCHOOL CONSUMER SPENDING Each year, the National Retail Federation (NRF) conducts its annual back-to-school and college survey. Even with COVID-19 wreaking havoc across the nation, this year yielded interesting results. Households with children in grades K-12 and college students plan to spend $101.6 billion this back-to-school season, a 25.90% increase ($20.9 billion) from last year — topping the $100 billion OUR HEALTH AND SAFETY PLAN HEALTH SAFETY PLAN 5 Before receiving your badge onsite and entering retailX, you will be asked to acknowledge and accept the following Terms & Conditions. Please take a moment to review this document before arriving at the show as this will allow us to get you RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Find your people. Missing that in person, retailer-to-retailer connection? Use #retailX2021 to reunite, share ideas and experiences, while building strong partnerships that push your brand forward. 2. EXHIBIT | RETAILX | THE DIGITAL FUTURE OF RETAIL EXHIBIT. The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. CONTACT US | RETAILX | THE DIGITAL FUTURE OF RETAIL Kerry Tyler. Account Manager, The New In-Store. kerry.tyler@emeraldx.com. LinkedIn WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
$101.6 BILLION IN BACK-TO-SCHOOL CONSUMER SPENDING Each year, the National Retail Federation (NRF) conducts its annual back-to-school and college survey. Even with COVID-19 wreaking havoc across the nation, this year yielded interesting results. Households with children in grades K-12 and college students plan to spend $101.6 billion this back-to-school season, a 25.90% increase ($20.9 billion) from last year — topping the $100 billion OUR HEALTH AND SAFETY PLAN HEALTH SAFETY PLAN 5 Before receiving your badge onsite and entering retailX, you will be asked to acknowledge and accept the following Terms & Conditions. Please take a moment to review this document before arriving at the show as this will allow us to get youRETAILX DIGITAL
retailX Digital Interactive online events and strategy sessions that deliver all of the awesome digital content from leading experts right to your living room, office or wherever you choose to join. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. EVENT SERVICE PROVIDERS We are pleased to announce the following list of official, authorized event service providers. Official, Authorized Event Service Providers. a2Z– Official Show Planner/Floorplan Vendor; Freeman – Official Decorator; OnPeak – Official Housing Vendor; Experient – Official Registration Vendor; Reach Marketing – Exclusive List Vendor; Please note that unauthorized solicitors may reachTELL ME MORE
© 2021 Emerald X, LLC.All Rights Reserved. Terms of Use; PrivacyPolicy
ATTENDEES | RETAILX | THE DIGITAL FUTURE OF RETAIL Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.SMART SUPPLY CHAIN
Supply chains have been stretched to their limit and beyond during and post-pandemic. Smart retailers are prioritizing supply chain innovation to win new customers and build loyalty at the last mile. HUMAN CONNECTION: RETAIL’S SECRET INGREDIENT Addie leads business innovation at Wine.com, the nation’s leading online wine retailer. She is in the midst of launching a personalized wine subscription, and recently orchestrated the addition of spirits to the company’s offering in California, Florida, New York and NewJersey.
RETAILX.COM
retailx.com
OUR HEALTH AND SAFETY PLAN HEALTH SAFETY PLAN 5 Before receiving your badge onsite and entering retailX, you will be asked to acknowledge and accept the following Terms & Conditions. Please take a moment to review this document before arriving at the show as this will allow us to get youWWW.RETAILX.COM
www.retailx.com
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. EXHIBIT | RETAILX | THE DIGITAL FUTURE OF RETAIL EXHIBIT. The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours.2021 ATTENDEES
Find your people. Missing that in person, retailer-to-retailer connection? Use #retailX2021 to reunite, share ideas and experiences, while building strong partnerships that push your brand forward. 2. RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
$101.6 BILLION IN BACK-TO-SCHOOL CONSUMER SPENDING Each year, the National Retail Federation (NRF) conducts its annual back-to-school and college survey. Even with COVID-19 wreaking havoc across the nation, this year yielded interesting results. Households with children in grades K-12 and college students plan to spend $101.6 billion this back-to-school season, a 25.90% increase ($20.9 billion) from last year — topping the $100 billion GET TO THE HEART OF IT: USE CUSTOMER EMPATHY Carlos is Founder of OX and Executive UX Strategy Director. He leads his team with nearly 20 years of grit and seasoning in the interactive and integrated multichannel space. FOR DTC BRANDS, THE 2021 STAKES ARE HIGH While brick-and-mortar retailers struggled to navigate varying shelter-in-place orders and safety guidelines, direct-to-consumer(DTC) brands were
CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. EXHIBIT | RETAILX | THE DIGITAL FUTURE OF RETAIL EXHIBIT. The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours.2021 ATTENDEES
Find your people. Missing that in person, retailer-to-retailer connection? Use #retailX2021 to reunite, share ideas and experiences, while building strong partnerships that push your brand forward. 2. RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
$101.6 BILLION IN BACK-TO-SCHOOL CONSUMER SPENDING Each year, the National Retail Federation (NRF) conducts its annual back-to-school and college survey. Even with COVID-19 wreaking havoc across the nation, this year yielded interesting results. Households with children in grades K-12 and college students plan to spend $101.6 billion this back-to-school season, a 25.90% increase ($20.9 billion) from last year — topping the $100 billion GET TO THE HEART OF IT: USE CUSTOMER EMPATHY Carlos is Founder of OX and Executive UX Strategy Director. He leads his team with nearly 20 years of grit and seasoning in the interactive and integrated multichannel space. FOR DTC BRANDS, THE 2021 STAKES ARE HIGH While brick-and-mortar retailers struggled to navigate varying shelter-in-place orders and safety guidelines, direct-to-consumer(DTC) brands were
CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILX DIGITAL
retailX Digital Interactive online events and strategy sessions that deliver all of the awesome digital content from leading experts right to your living room, office or wherever you choose to join. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. CONTACT US | RETAILX | THE DIGITAL FUTURE OF RETAIL Kerry Tyler. Account Manager, The New In-Store. kerry.tyler@emeraldx.com. LinkedIn HOW RETAILERS ARE PRIORITIZING STORE DESIGN IN 2021 Sure, consumers may be spending more time (and money) online, but the brick-and-mortar side of retail is more important than ever. News headlines point to massive disruptions in the retail real estate market as shopping malls shutter and store footprints condense.DIGITAL MARKETING
As physical connections with consumers have changed dramatically, digital experiences have become more vital for retail business success. In this track, find out about the importance of voice technology, artificial intelligence (AI) in the store, data-focused personalization, the new case for augmented reality (AR), updated email strategies, a re-focus on acquisition and retention, and how to ATTENDEES | RETAILX | THE DIGITAL FUTURE OF RETAIL Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner. TRAVEL | RETAILX | THE DIGITAL FUTURE OF RETAIL Travel. From August 24 -25, 2021, we’re back in the largest city of the American Midwest, Chicago, Illinois. Famed for its iconic downtown, bold architecture and punctuated skyline, and we’re just minutes away at McCormick Place.TELL ME MORE
© 2021 Emerald X, LLC.All Rights Reserved. Terms of Use; PrivacyPolicy
FOR DTC BRANDS, THE 2021 STAKES ARE HIGH While brick-and-mortar retailers struggled to navigate varying shelter-in-place orders and safety guidelines, direct-to-consumer(DTC) brands were
WWW.RETAILX.COM
www.retailx.com
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. EXHIBIT | RETAILX | THE DIGITAL FUTURE OF RETAIL EXHIBIT. The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours.2021 ATTENDEES
Find your people. Missing that in person, retailer-to-retailer connection? Use #retailX2021 to reunite, share ideas and experiences, while building strong partnerships that push your brand forward. 2. RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
$101.6 BILLION IN BACK-TO-SCHOOL CONSUMER SPENDING Each year, the National Retail Federation (NRF) conducts its annual back-to-school and college survey. Even with COVID-19 wreaking havoc across the nation, this year yielded interesting results. Households with children in grades K-12 and college students plan to spend $101.6 billion this back-to-school season, a 25.90% increase ($20.9 billion) from last year — topping the $100 billion GET TO THE HEART OF IT: USE CUSTOMER EMPATHY Carlos is Founder of OX and Executive UX Strategy Director. He leads his team with nearly 20 years of grit and seasoning in the interactive and integrated multichannel space. FOR DTC BRANDS, THE 2021 STAKES ARE HIGH While brick-and-mortar retailers struggled to navigate varying shelter-in-place orders and safety guidelines, direct-to-consumer(DTC) brands were
CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. EXHIBIT | RETAILX | THE DIGITAL FUTURE OF RETAIL EXHIBIT. The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours.2021 ATTENDEES
Find your people. Missing that in person, retailer-to-retailer connection? Use #retailX2021 to reunite, share ideas and experiences, while building strong partnerships that push your brand forward. 2. RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
$101.6 BILLION IN BACK-TO-SCHOOL CONSUMER SPENDING Each year, the National Retail Federation (NRF) conducts its annual back-to-school and college survey. Even with COVID-19 wreaking havoc across the nation, this year yielded interesting results. Households with children in grades K-12 and college students plan to spend $101.6 billion this back-to-school season, a 25.90% increase ($20.9 billion) from last year — topping the $100 billion GET TO THE HEART OF IT: USE CUSTOMER EMPATHY Carlos is Founder of OX and Executive UX Strategy Director. He leads his team with nearly 20 years of grit and seasoning in the interactive and integrated multichannel space. FOR DTC BRANDS, THE 2021 STAKES ARE HIGH While brick-and-mortar retailers struggled to navigate varying shelter-in-place orders and safety guidelines, direct-to-consumer(DTC) brands were
CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILX DIGITAL
retailX Digital Interactive online events and strategy sessions that deliver all of the awesome digital content from leading experts right to your living room, office or wherever you choose to join. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. CONTACT US | RETAILX | THE DIGITAL FUTURE OF RETAIL Kerry Tyler. Account Manager, The New In-Store. kerry.tyler@emeraldx.com. LinkedIn HOW RETAILERS ARE PRIORITIZING STORE DESIGN IN 2021 Sure, consumers may be spending more time (and money) online, but the brick-and-mortar side of retail is more important than ever. News headlines point to massive disruptions in the retail real estate market as shopping malls shutter and store footprints condense.DIGITAL MARKETING
As physical connections with consumers have changed dramatically, digital experiences have become more vital for retail business success. In this track, find out about the importance of voice technology, artificial intelligence (AI) in the store, data-focused personalization, the new case for augmented reality (AR), updated email strategies, a re-focus on acquisition and retention, and how to ATTENDEES | RETAILX | THE DIGITAL FUTURE OF RETAIL Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner. TRAVEL | RETAILX | THE DIGITAL FUTURE OF RETAIL Travel. From August 24 -25, 2021, we’re back in the largest city of the American Midwest, Chicago, Illinois. Famed for its iconic downtown, bold architecture and punctuated skyline, and we’re just minutes away at McCormick Place.TELL ME MORE
© 2021 Emerald X, LLC.All Rights Reserved. Terms of Use; PrivacyPolicy
FOR DTC BRANDS, THE 2021 STAKES ARE HIGH While brick-and-mortar retailers struggled to navigate varying shelter-in-place orders and safety guidelines, direct-to-consumer(DTC) brands were
WWW.RETAILX.COM
www.retailx.com
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Source your solution. Tomorrow is for the brave. Future-proof your brand with the latest tech and digital solutions to provide an engaging experience to customers, boost sales and become agile tochange.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. EXHIBITORS | RETAILX | THE DIGITAL FUTURE OF RETAIL The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. ECOMMERCE ACCELERATION In this new digital-focused retail world, ecommerce is booming, creating a more competitive environment for all retail businesses and brands, and creating an atmosphere that is far from business-as-usual. WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. 2020 RETAIL INDUSTRY DEEP DIVE REPORT • Due to COVID-19, 35% of respondents experienced a short-term interruption that has limited the time and resources available to address long term planning. • To respond to changes consumers expect to see in the industry, 48% plan to overhaul their marketing strategy.Of those, 48% will provide interactive online content, 44% say they will invest in increased personalization and 34% will CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULECONTACT
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Source your solution. Tomorrow is for the brave. Future-proof your brand with the latest tech and digital solutions to provide an engaging experience to customers, boost sales and become agile tochange.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. EXHIBITORS | RETAILX | THE DIGITAL FUTURE OF RETAIL The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. ECOMMERCE ACCELERATION In this new digital-focused retail world, ecommerce is booming, creating a more competitive environment for all retail businesses and brands, and creating an atmosphere that is far from business-as-usual. WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.RETAILX DIGITAL
retailX Digital Interactive online events and strategy sessions that deliver all of the awesome digital content from leading experts right to your living room, office or wherever you choose to join. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
CONTACT US | RETAILX | THE DIGITAL FUTURE OF RETAIL Kerry Tyler. Account Manager, The New In-Store. kerry.tyler@emeraldx.com. LinkedIn ATTENDEES | RETAILX | THE DIGITAL FUTURE OF RETAIL Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner. TRAVEL | RETAILX | THE DIGITAL FUTURE OF RETAIL From August 24 -25, 2021, we’re back in the largest city of the American Midwest, Chicago, Illinois. Famed for its iconic downtown, bold architecture and punctuated skyline, and we’re just minutes away at McCormick Place. WHAT DOES THE FUTURE HOLD FOR LUXURY BRANDS? The entire retail industry has been impacted significantly by COVID-19, but the luxury segment has been hit particularly hard. In the early months of the pandemic, the sheer uncertainty of the situation encouraged all consumers to curb — or completely pause — their discretionary spending.WWW.RETAILX.COM
www.retailx.com
OUR HEALTH AND SAFETY PLAN HEALTH SAFETY PLAN 5 Before receiving your badge onsite and entering retailX, you will be asked to acknowledge and accept the following Terms & Conditions. Please take a moment to review this document before arriving at the show as this will allow us to get youRETAILX.COM
retailx.com
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULETEST
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Source your solution. Tomorrow is for the brave. Future-proof your brand with the latest tech and digital solutions to provide an engaging experience to customers, boost sales and become agile tochange.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. EXHIBITORS | RETAILX | THE DIGITAL FUTURE OF RETAIL The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. ECOMMERCE ACCELERATION In this new digital-focused retail world, ecommerce is booming, creating a more competitive environment for all retail businesses and brands, and creating an atmosphere that is far from business-as-usual. WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. 2020 RETAIL INDUSTRY DEEP DIVE REPORT • Due to COVID-19, 35% of respondents experienced a short-term interruption that has limited the time and resources available to address long term planning. • To respond to changes consumers expect to see in the industry, 48% plan to overhaul their marketing strategy.Of those, 48% will provide interactive online content, 44% say they will invest in increased personalization and 34% will CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULETEST
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Source your solution. Tomorrow is for the brave. Future-proof your brand with the latest tech and digital solutions to provide an engaging experience to customers, boost sales and become agile tochange.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. EXHIBITORS | RETAILX | THE DIGITAL FUTURE OF RETAIL The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. ECOMMERCE ACCELERATION In this new digital-focused retail world, ecommerce is booming, creating a more competitive environment for all retail businesses and brands, and creating an atmosphere that is far from business-as-usual. WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. 2020 RETAIL INDUSTRY DEEP DIVE REPORT • Due to COVID-19, 35% of respondents experienced a short-term interruption that has limited the time and resources available to address long term planning. • To respond to changes consumers expect to see in the industry, 48% plan to overhaul their marketing strategy.Of those, 48% will provide interactive online content, 44% say they will invest in increased personalization and 34% will CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.RETAILX DIGITAL
retailX Digital Interactive online events and strategy sessions that deliver all of the awesome digital content from leading experts right to your living room, office or wherever you choose to join. BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
CONTACT US | RETAILX | THE DIGITAL FUTURE OF RETAIL Kerry Tyler. Account Manager, The New In-Store. kerry.tyler@emeraldx.com. LinkedIn ATTENDEES | RETAILX | THE DIGITAL FUTURE OF RETAIL Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner. TRAVEL | RETAILX | THE DIGITAL FUTURE OF RETAIL From August 24 -25, 2021, we’re back in the largest city of the American Midwest, Chicago, Illinois. Famed for its iconic downtown, bold architecture and punctuated skyline, and we’re just minutes away at McCormick Place. WHAT DOES THE FUTURE HOLD FOR LUXURY BRANDS? The entire retail industry has been impacted significantly by COVID-19, but the luxury segment has been hit particularly hard. In the early months of the pandemic, the sheer uncertainty of the situation encouraged all consumers to curb — or completely pause — their discretionary spending.WWW.RETAILX.COM
www.retailx.com
OUR HEALTH AND SAFETY PLAN HEALTH SAFETY PLAN 5 Before receiving your badge onsite and entering retailX, you will be asked to acknowledge and accept the following Terms & Conditions. Please take a moment to review this document before arriving at the show as this will allow us to get youRETAILX.COM
retailx.com
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULETEST
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Source your solution. Tomorrow is for the brave. Future-proof your brand with the latest tech and digital solutions to provide an engaging experience to customers, boost sales and become agile tochange.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. EXHIBITORS | RETAILX | THE DIGITAL FUTURE OF RETAIL The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. ECOMMERCE ACCELERATION In this new digital-focused retail world, ecommerce is booming, creating a more competitive environment for all retail businesses and brands, and creating an atmosphere that is far from business-as-usual. WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. 2020 RETAIL INDUSTRY DEEP DIVE REPORT • Due to COVID-19, 35% of respondents experienced a short-term interruption that has limited the time and resources available to address long term planning. • To respond to changes consumers expect to see in the industry, 48% plan to overhaul their marketing strategy.Of those, 48% will provide interactive online content, 44% say they will invest in increased personalization and 34% will CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILXABOUTCONTENTRETAILX VIRTUAL EXPERIENCERESEARCH & REPORTSSHUTTLESCHEDULETEST
FOR OUR AUDIENCE. Our in-person and digital education opportunities are led by industry leaders and visionaries throughout the year. Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner.RETAILX 2021
retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.2021 ATTENDEES
Source your solution. Tomorrow is for the brave. Future-proof your brand with the latest tech and digital solutions to provide an engaging experience to customers, boost sales and become agile tochange.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail. BLOG | RETAILX | THE DIGITAL FUTURE OF RETAIL As the country begins to reopen and some activities return, brands are reporting significant boosts in sales. Fashion rental, sports retail and technology sales are on the rise and Vitamin Shoppe decides to significantly expand it's franchise footprint. EXHIBITORS | RETAILX | THE DIGITAL FUTURE OF RETAIL The retail industry is evolving at lightning speed, and retailers need to elevate the customer experience across all channels. retailX provides you with the opportunity to expand current client relationships and connect with thousands of attendees in search solutions like yours. ECOMMERCE ACCELERATION In this new digital-focused retail world, ecommerce is booming, creating a more competitive environment for all retail businesses and brands, and creating an atmosphere that is far from business-as-usual. WEBINARS | RETAILX | THE DIGITAL FUTURE OF RETAIL We're committed to your privacy, retailX uses the information provided to contact you with relevant content and marketing. You may unsubscribe at any time. 2020 RETAIL INDUSTRY DEEP DIVE REPORT • Due to COVID-19, 35% of respondents experienced a short-term interruption that has limited the time and resources available to address long term planning. • To respond to changes consumers expect to see in the industry, 48% plan to overhaul their marketing strategy.Of those, 48% will provide interactive online content, 44% say they will invest in increased personalization and 34% will CRATE AND BARREL GENERATES $100,000 IN CHAT REVENUE Crate and Barrel, leading provider of affordable, contemporary and modern home furnishings, is the first to deploy Payments by Gladly to its chat agents. Gladly, a Radically Personal Customer Service Platform designed with actual people in mind, launched Payments to turn contact centers into cash centers that go above and beyond normalcustomer service.
RETAILX 2021 EXHIBITOR retailX 2021 will draw upon the collective experience of the retailX you know and love and our sister brand, Retail TouchPoints.RTP is an online publishing network for retail executives, offering content focused on optimizing the customer experience across channels. Together, we will provide direct access to the technology and trends shaping the digital future of retail.RETAILX DIGITAL
retailX Digital Interactive online events and strategy sessions that deliver all of the awesome digital content from leading experts right to your living room, office or wherever you choose to join. CONTACT US | RETAILX | THE DIGITAL FUTURE OF RETAIL Kerry Tyler. Account Manager, The New In-Store. kerry.tyler@emeraldx.com. LinkedIn BRAND EXPERIENCE AWARDS 2021 In the challenging environment of 2021, being a digitally savvy brand is extremely important. What are the most innovative digital technologies and strategies driving successful omnichannelexperiences?
ATTENDEES | RETAILX | THE DIGITAL FUTURE OF RETAIL Whether guiding your retail business to digital for the first time or expanding your online and in-store offerings with cutting-edge tech, retailX is your education resource and networking partner. TRAVEL | RETAILX | THE DIGITAL FUTURE OF RETAIL From August 24 -25, 2021, we’re back in the largest city of the American Midwest, Chicago, Illinois. Famed for its iconic downtown, bold architecture and punctuated skyline, and we’re just minutes away at McCormick Place. WHAT DOES THE FUTURE HOLD FOR LUXURY BRANDS? The entire retail industry has been impacted significantly by COVID-19, but the luxury segment has been hit particularly hard. In the early months of the pandemic, the sheer uncertainty of the situation encouraged all consumers to curb — or completely pause — their discretionary spending.WWW.RETAILX.COM
www.retailx.com
RETAILX.COM
retailx.com
OUR HEALTH AND SAFETY PLAN HEALTH SAFETY PLAN 5 Before receiving your badge onsite and entering retailX, you will be asked to acknowledge and accept the following Terms & Conditions. Please take a moment to review this document before arriving at the show as this will allow us to get youRetailX | Home
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RETAILX VIRTUAL EXPERIENCE Discover the solutions needed to optimize your business in the age ofCOVID-19:
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