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TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITION 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.VOICE OF CUSTOMER
Voice of Customer
SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Analyze. Analyze all customer-to-agent, customer-to-bot communications and understand the root cause behind customer issues. "By using Sestek's solutions we get crucial insights about customer satisfaction and agent performance. This helps us greatly to increase customer satisfaction." "Sestek's conversational IVR removes complicated IVRmenus
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITION 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.VOICE OF CUSTOMER
Voice of Customer
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. CONVERSATIONAL IVR SPEECH ENABLED IVR NATURAL DIALOG Conversational IVR is the solution for providing fast and friendly self-service to your customers. This technology uses natural language processing to enable human-like interactions with IVR systems. This means that instead of using a touch-tone menu, customers can state their questions or concerns in plain language to the system. WHY DO WE NEED CHATBOTS? And this is where conversational chatbots step in. With chatbots, companies can offer easy-to-use self-service solutions for their customers and automate routine and repetitive tasks in a way that increases the value and appreciation of the human workforce. Author: Aytuğ Demireğen, Senior Product Consultant & Business Analyst,Sestek.
ADVANTAGES AND DISADVANTAGES OF BIOMETRIC AUTHENTICATION Advantages of biometric systems: Improved security. Improved customer experience. Cannot be forgotten or lost. Reduced operational costs. Disadvantages of biometric systems: Environment and usage can affect measurements. Systems are not 100% accurate. Require integration and/or additional hardware. SESTEK NEWSLETTER 2019/2 Sestek Newsletter 2019-2 | Sestek participated in the Customer Services and Experience Event in March. At the event, we gave a presentation with Hepsiburada TTS READS INCORRECTLY. · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.NATURAL DIALOG
Enter Username and password (Change) Customer codeVOICE OF CUSTOMER
Voice of Customer
SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Analyze. Analyze all customer-to-agent, customer-to-bot communications and understand the root cause behind customer issues. "By using Sestek's solutions we get crucial insights about customer satisfaction and agent performance. This helps us greatly to increase customer satisfaction." "Sestek's conversational IVR removes complicated IVRmenus
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITION 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.VOICE OF CUSTOMER
Voice of Customer
SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Analyze. Analyze all customer-to-agent, customer-to-bot communications and understand the root cause behind customer issues. "By using Sestek's solutions we get crucial insights about customer satisfaction and agent performance. This helps us greatly to increase customer satisfaction." "Sestek's conversational IVR removes complicated IVRmenus
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITION 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.VOICE OF CUSTOMER
Voice of Customer
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. CONVERSATIONAL IVR SPEECH ENABLED IVR NATURAL DIALOG Conversational IVR is the solution for providing fast and friendly self-service to your customers. This technology uses natural language processing to enable human-like interactions with IVR systems. This means that instead of using a touch-tone menu, customers can state their questions or concerns in plain language to the system. WHY DO WE NEED CHATBOTS? And this is where conversational chatbots step in. With chatbots, companies can offer easy-to-use self-service solutions for their customers and automate routine and repetitive tasks in a way that increases the value and appreciation of the human workforce. Author: Aytuğ Demireğen, Senior Product Consultant & Business Analyst,Sestek.
ADVANTAGES AND DISADVANTAGES OF BIOMETRIC AUTHENTICATION Advantages of biometric systems: Improved security. Improved customer experience. Cannot be forgotten or lost. Reduced operational costs. Disadvantages of biometric systems: Environment and usage can affect measurements. Systems are not 100% accurate. Require integration and/or additional hardware. SESTEK NEWSLETTER 2019/2 Sestek Newsletter 2019-2 | Sestek participated in the Customer Services and Experience Event in March. At the event, we gave a presentation with Hepsiburada TTS READS INCORRECTLY. · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.NATURAL DIALOG
Enter Username and password (Change) Customer codeVOICE OF CUSTOMER
Voice of Customer
SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Analyze. Analyze all customer-to-agent, customer-to-bot communications and understand the root cause behind customer issues. "By using Sestek's solutions we get crucial insights about customer satisfaction and agent performance. This helps us greatly to increase customer satisfaction." "Sestek's conversational IVR removes complicated IVRmenus
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. CONVERSATIONAL BIOMETRICS Sestek Conversational Biometrics Solutions are more secure than traditional verification methods. To ensure higher security, you can combine it into multi-factor security methods. For example, you might pair Sestek Vocal Passphrase with Sestek Speech Recognition. This acquires personal information from the user with speech recognition NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITION 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel.NATURAL DIALOG
Enter Username and password (Change) Customer code KONUŞMA SENTEZI DEMO SESTEK TEXT-TO-SPEECH TTS …TRANSLATE THIS PAGE Konuşma Sentezi Demo ya da diğer adıyla TTS Demo ile SESTEK Text-to-Speech ürününün doğal TTS seslerini Türkçe, İngilizce, Almanca, Arapça, İspanyolca, Fransızca, Urduca, Azerice ve SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Analyze. Analyze all customer-to-agent, customer-to-bot communications and understand the root cause behind customer issues. "By using Sestek's solutions we get crucial insights about customer satisfaction and agent performance. This helps us greatly to increase customer satisfaction." "Sestek's conversational IVR removes complicated IVRmenus
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. CONVERSATIONAL BIOMETRICS Sestek Conversational Biometrics Solutions are more secure than traditional verification methods. To ensure higher security, you can combine it into multi-factor security methods. For example, you might pair Sestek Vocal Passphrase with Sestek Speech Recognition. This acquires personal information from the user with speech recognition NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITION 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel.NATURAL DIALOG
Enter Username and password (Change) Customer code KONUŞMA SENTEZI DEMO SESTEK TEXT-TO-SPEECH TTS …TRANSLATE THIS PAGE Konuşma Sentezi Demo ya da diğer adıyla TTS Demo ile SESTEK Text-to-Speech ürününün doğal TTS seslerini Türkçe, İngilizce, Almanca, Arapça, İspanyolca, Fransızca, Urduca, Azerice ve CONTACT US | WRITE TO US | GET IN TOUCH | ADDRESS PHONE SESTEK Contact Us Address 222 W. Merchandise Mart Plaza Suite 122 Chicago, IL 60654 Call us at +1 312-448-6030 Fax +1 312-448-6080 Sales: sales@sestek.com Email: info@sestek.com FORENSIC VOICE ANALYSIS Sestek Forensic Voice Analysis is a voice biometrics program used for law enforcement and criminal identification. It analyzes audio evidence accurately by applying voice biometrics technology in a way that makes it easier to work with audio evidence. CAREERS OPEN POSITIONS JOB OPPORTUNITIES At Sestek we work hard to provide a work environment that enables our employees to work effectively, contribute to their careers development, and assess their performance objectively. Please view our current job openings and send your resume to hr@sestek.com to apply for available positions CONVERSATIONAL AI AND NATURAL DIALOG SOLUTIONS Sestek Conversational AI is the core technology behind our omnichannel self-service solutions. The technology allows customers to naturally interact with systems in their own words using natural language processing, in speech or writing, which will enable organizations to provide sophisticated, intuitive, and intelligent self-service solutions to their customers.NATURAL DIALOG
Enter Username and password (Change) Customer code SESTEK NEWSLETTER 2019/2 Sestek Newsletter 2019-2 | Sestek participated in the Customer Services and Experience Event in March. At the event, we gave a presentation with Hepsiburada SESTEK | SES VE İLETIŞIM BILGISAYAR TEKNOLOJILERI | ANA …TRANSLATETHIS PAGE
Sestek, çağrı merkezi uygulamaları ve müşteri hizmetleri otomasyonu alanlarında faaliyet gösteren yüksek teknoloji şirketidir. Çözümlerimizden bazıları Sesli IVR, Chatbot, Sanal Asistan, Konuşma Sentezi, Sesli İmza, Konuşma Analizi, Ses İnceleme Sistemi, Konuşma Tanıma, HOME · CUSTOMER SELF-SERVICETRANSLATE THIS PAGE Acil durumlarda 7x24 telefon destek hakkı olan müşterilerimiz, +90 850 737 27 37 numarasından teknik destek ekibimize ulaşabilirler. Sözleşme PIN numaranız arama sırasında sorulacağından, numaranızı bilmeniz gerekmektedir SESTEK CHATBOTTRANSLATE THIS PAGE Konum Gönder; Dosya Gönder : Corriger Valider Valider SESTEK YAZILANDIRMA SISTEMITRANSLATE THIS PAGE Beni hatırla. Şifremi unuttum. Sestek yazılandırma sistemi SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. CAREERS OPEN POSITIONS JOB OPPORTUNITIES At Sestek we work hard to provide a work environment that enables our employees to work effectively, contribute to their careers development, and assess their performance objectively. Please view our current job openings and send your resume to hr@sestek.com to apply for available positions 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
CONVERSATIONAL IVR SPEECH ENABLED IVR NATURAL DIALOG Conversational IVR is the solution for providing fast and friendly self-service to your customers. This technology uses natural language processing to enable human-like interactions with IVR systems. This means that instead of using a touch-tone menu, customers can state their questions or concerns in plain language to the system. FORENSIC VOICE ANALYSIS Sestek Forensic Voice Analysis is a voice biometrics program used for law enforcement and criminal identification. It analyzes audio evidence accurately by applying voice biometrics technology in a way that makes it easier to work with audio evidence. MAKING CONVERSATIONAL AI SMARTER: 4 HINTS TO DESIGN AN Making Conversational AI Smarter: 4 Hints to Design an Intelligent Conversational AI Solution Conversational AI has become the drivingforce
REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. SUPPORT · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.NATURAL DIALOG
Enter Username and password (Change) Customer codeVOICE OF CUSTOMER
User name: Password: Operation: SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACT Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
THE ADVANTAGES OF SPEECH RECOGNITION TECHNOLOGY Speech recognition technology has become an increasingly popular concept in recent years. From organizations to individuals, the technology is widely used for various advantages it provides. One of the most notable advantages of speech recognition VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns. CAREERS OPEN POSITIONS JOB OPPORTUNITIES At Sestek we work hard to provide a work environment that enables our employees to work effectively, contribute to their careers development, and assess their performance objectively. Please view our current job openings and send your resume to hr@sestek.com to apply for available positions 3 STEPS OF AN EFFECTIVE QUALITY MANAGEMENT APPROACH Quality management covers monitoring and analyzing call center interactions to improve overall quality. It is a continuous process of monitoring, evaluating, and coaching, which can be summarized in three steps: Step-1: Capture. Step-2: Evaluate. Step-3: Train. Let’s havea
CONVERSATIONAL IVR SPEECH ENABLED IVR NATURAL DIALOG Conversational IVR is the solution for providing fast and friendly self-service to your customers. This technology uses natural language processing to enable human-like interactions with IVR systems. This means that instead of using a touch-tone menu, customers can state their questions or concerns in plain language to the system. FORENSIC VOICE ANALYSIS Sestek Forensic Voice Analysis is a voice biometrics program used for law enforcement and criminal identification. It analyzes audio evidence accurately by applying voice biometrics technology in a way that makes it easier to work with audio evidence. MAKING CONVERSATIONAL AI SMARTER: 4 HINTS TO DESIGN AN Making Conversational AI Smarter: 4 Hints to Design an Intelligent Conversational AI Solution Conversational AI has become the drivingforce
REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. SUPPORT · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call.NATURAL DIALOG
Enter Username and password (Change) Customer codeVOICE OF CUSTOMER
User name: Password: Operation: SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACTSESTEK SPEECH ANALYTICSSESTEK SPEECH ANALYTICSSESTEK TTSSESTEK TTS Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
CONVERSATIONAL BIOMETRICS Sestek Conversational Biometrics Solutions are more secure than traditional verification methods. To ensure higher security, you can combine it into multi-factor security methods. For example, you might pair Sestek Vocal Passphrase with Sestek Speech Recognition. This acquires personal information from the user with speech recognition NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITIONBEST SPEECH RECOGNITION SOFTWAREONLINE SPEECH RECOGNITIONONLINE SPEECH RECOGNITIONSPEECH RECOGNITION PYTHONSPEECH RECOGNITION TRAINING OPENSPEECH RECOGNITION TUTORIALS 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns.NATURAL DIALOG
Enter Username and password (Change) Customer code SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACTSESTEK SPEECH ANALYTICSSESTEK SPEECH ANALYTICSSESTEK TTSSESTEK TTS Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
CONVERSATIONAL BIOMETRICS Sestek Conversational Biometrics Solutions are more secure than traditional verification methods. To ensure higher security, you can combine it into multi-factor security methods. For example, you might pair Sestek Vocal Passphrase with Sestek Speech Recognition. This acquires personal information from the user with speech recognition NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITIONBEST SPEECH RECOGNITION SOFTWAREONLINE SPEECH RECOGNITIONONLINE SPEECH RECOGNITIONSPEECH RECOGNITION PYTHONSPEECH RECOGNITION TRAINING OPENSPEECH RECOGNITION TUTORIALS 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns.NATURAL DIALOG
Enter Username and password (Change) Customer code LISTEN SESTEK PODCASTS LEARN WAYS TO IMPROVE THE USER Listen Sestek Podcasts learn ways to improve the user experience. Our podcast collection of talks by thought leaders of the tech world CONTACT US | WRITE TO US | GET IN TOUCH | ADDRESS PHONE SESTEK Contact Us Address 222 W. Merchandise Mart Plaza Suite 122 Chicago, IL 60654 Call us at +1 312-448-6030 Fax +1 312-448-6080 Sales: sales@sestek.com Email: info@sestek.com TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. CAREERS OPEN POSITIONS JOB OPPORTUNITIES At Sestek we work hard to provide a work environment that enables our employees to work effectively, contribute to their careers development, and assess their performance objectively. Please view our current job openings and send your resume to hr@sestek.com to apply for available positions TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. WHY DO WE NEED CHATBOTS? And this is where conversational chatbots step in. With chatbots, companies can offer easy-to-use self-service solutions for their customers and automate routine and repetitive tasks in a way that increases the value and appreciation of the human workforce. Author: Aytuğ Demireğen, Senior Product Consultant & Business Analyst,Sestek.
NATURAL DIALOG
Enter Username and password (Change) Customer code SESTEK NEWSLETTER 2019/2 Sestek Newsletter 2019-2 | Sestek participated in the Customer Services and Experience Event in March. At the event, we gave a presentation with HepsiburadaVOICE OF CUSTOMER
User name: Password: Operation: SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACTSESTEK SPEECH ANALYTICSSESTEK SPEECH ANALYTICSSESTEK TTSSESTEK TTS Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
CONVERSATIONAL BIOMETRICS Sestek Conversational Biometrics Solutions are more secure than traditional verification methods. To ensure higher security, you can combine it into multi-factor security methods. For example, you might pair Sestek Vocal Passphrase with Sestek Speech Recognition. This acquires personal information from the user with speech recognition NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITIONBEST SPEECH RECOGNITION SOFTWAREONLINE SPEECH RECOGNITIONONLINE SPEECH RECOGNITIONSPEECH RECOGNITION PYTHONSPEECH RECOGNITION TRAINING OPENSPEECH RECOGNITION TUTORIALS 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns.NATURAL DIALOG
Enter Username and password (Change) Customer code SESTEK CONVERSATIONAL SOLUTIONS CHATBOT SPEECH ANALYTICSSOLUTIONSPRODUCTSCUSTOMERSRESOURCESCOMPANYCONTACTSESTEK SPEECH ANALYTICSSESTEK SPEECH ANALYTICSSESTEK TTSSESTEK TTS Our Solutions for the Conversational Customer Journey. Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services. Analyze all customer-to-agent, customer-to-botcommunications and
CONVERSATIONAL BIOMETRICS Sestek Conversational Biometrics Solutions are more secure than traditional verification methods. To ensure higher security, you can combine it into multi-factor security methods. For example, you might pair Sestek Vocal Passphrase with Sestek Speech Recognition. This acquires personal information from the user with speech recognition NATURAL LANGUAGE PROCESSING Natural language processing (NLP) is the core technology that powers our Conversational AI Solutions, including Conversational IVR, Chatbot and Virtual Assistant. What makes NLP unique is that it enables human-machine interaction in natural dialog, allowing users to speak to systems in their own words rather than through a menu of fixedphrases.
OUR STEVIE-AWARD WINNING PROJECTS We made a great start to hopefully a great year and wanted to share the great news with you. Together with our beloved customers, we received five recognitions at the Stevie Awards for Sales and Customer Service for 2021.. About the Awards REDUCING CUSTOMER COMPLAINTS WITH SPEECH ANALYTICS Complaint management is a tough task for call center teams. Providing on-time feedback and reducing the number of complaints is important. Speech Analytics offers an effective solution for complaint management. The technology analyzes 100% customer interactions and provides call center managers with insights into customersatisfaction, agent
HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. VAKIFBANK VIBI VIRTUAL ASSISTANT CASE STUDY THE CUSTOMER. VakıfBank is the fourth largest bank of Turkey and operates with +15,000 employees and + 900 branches. THE PROBLEM. As a part of its digitalization strategy, VakıfBank was planning to promote its existing mobile banking application and increase the self-service rates at this channel. INTRODUCTION TO SPEECH RECOGNITION (VOICE RECOGNITIONBEST SPEECH RECOGNITION SOFTWAREONLINE SPEECH RECOGNITIONONLINE SPEECH RECOGNITIONSPEECH RECOGNITION PYTHONSPEECH RECOGNITION TRAINING OPENSPEECH RECOGNITION TUTORIALS 0 0 0. Speech Recognition which is also known as automatic speech recognition (ASR) and voice recognition recognizes the spoken words and phrases and converts them to a machine-readable format. By converting spoken audio into text, speech recognition technology let users to control digital devices by speaking instead of usingconventional tools
CATEGORY · CUSTOMER SELF-SERVICE Although the installation is completed and services are working, specific buttons doesn’t work on GUI. Why? In Mostly Used Words excel file what is the difference between 'matched' and 'total' columns? At Search Calls with Agent View filter there is a 'Total Call Count' and 'Call Count' columns.NATURAL DIALOG
Enter Username and password (Change) Customer code LISTEN SESTEK PODCASTS LEARN WAYS TO IMPROVE THE USER Listen Sestek Podcasts learn ways to improve the user experience. Our podcast collection of talks by thought leaders of the tech world CONTACT US | WRITE TO US | GET IN TOUCH | ADDRESS PHONE SESTEK Contact Us Address 222 W. Merchandise Mart Plaza Suite 122 Chicago, IL 60654 Call us at +1 312-448-6030 Fax +1 312-448-6080 Sales: sales@sestek.com Email: info@sestek.com TEXT-TO-SPEECH (TTS) Sestek Text-to-Speech (TTS) is a powerful speech synthesis technology that can vocalize written text into audible speech, rendered in a clear, humanlike voice. By using TTS to give voice to your business, you can provide a vastly impressive and enjoyable customer experience. CAREERS OPEN POSITIONS JOB OPPORTUNITIES At Sestek we work hard to provide a work environment that enables our employees to work effectively, contribute to their careers development, and assess their performance objectively. Please view our current job openings and send your resume to hr@sestek.com to apply for available positions TTS DEMO SESTEK TEXT-TO-SPEECH NATURAL VOICES ENGLISH Text-to-speech provides high-quality voices to the Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from HOME · CUSTOMER SELF-SERVICE If you have 7x24 telephony support package, you can call +90 850 737 27 37 number for your urgent support needs. You should make your "Support PIN Number" available before your call. WHY DO WE NEED CHATBOTS? And this is where conversational chatbots step in. With chatbots, companies can offer easy-to-use self-service solutions for their customers and automate routine and repetitive tasks in a way that increases the value and appreciation of the human workforce. Author: Aytuğ Demireğen, Senior Product Consultant & Business Analyst,Sestek.
NATURAL DIALOG
Enter Username and password (Change) Customer code SESTEK NEWSLETTER 2019/2 Sestek Newsletter 2019-2 | Sestek participated in the Customer Services and Experience Event in March. At the event, we gave a presentation with HepsiburadaVOICE OF CUSTOMER
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* Conversational AI__ * Conversational IVR* Chatbot
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* Conversational Analytics__ * Speech and Text Analytics * Agent Performance Analytics* IVR Analytics
* Conversational Biometrics__* Vocal Passphrase
* Verification On-The-Go * Blacklist Identification * Core Technologies__ * Speech Recognition * Text-to-Speech (TTS)* Voice Biometrics
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Conversational
AI
Automate processes, increase self-service, cut down operational costsLearn More __
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Analytics
Analyze customer conversations, find the root cause behind issuesLearn More __
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Biometrics
Benefit from the most trusted security feature; the human voiceLearn More __
Value We Provide
Increase Efficiency and Performance Automate processes, evaluate performances objectively and ensure contact center operations are 100% efficient. Make Decisions with Actionable Insights Analyze all customer-to-agent, customer-to-bot communications and understand the root cause behind customer issues. Run Fraud-free Operations Smoothly Benefit from the most trusted security feature; the human voice, to provide fast, more secure customer services.> “
> "By using Sestek's solutions we get crucial insights about customer > satisfaction and agent performance. This helps us greatly to > increase customer satisfaction." > INGHead of Contact Center Complaint Management and Branch Operations> Management
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> "Sestek's conversational IVR removes complicated IVR menus with > voice-guided navigation for our customers. This allows them to > complete their transactions faster and easier." > TEB BNP ParibasHead of Joint Contact Center> “
> "With Sestek's solutions, we have increased efficiency at our call > center operations. With the intent recognition feature, we now can > meet customer needs better." > QNB FinansbankExecutive Vice President> “
> "We implemented Sestek's Conversational Biometrics solutions at our > contact center to allow our customers complete transactions securely > and easily without traditional security questioning. The positive > feedback we get from our customers prove that we made the right> decision."
> Turk TelekomCall Center Operations Director> “
> "Implementing Sestek's Speech Analytics at our contact center, we > can get crucial data that directly affects our agent performance > management efforts." > Garanti PensionExecutive Vice President*
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TESTIMONIALS
WE PARTNERED WITH ARÇELIK TO DEVELOP WORLD’S FIRST TURKISH SPEAKINGSMART ASSISTANT
TESTIMONIALS
WE HELPED DIGITIZE THE CONTACT CENTER OF YAPIKREDI, TURKEY’S FIRSTPRIVATE BANK
WATCH ALL TESTIMONIALSOther Resources
CHECK OUT OUR TTS DEMO Vocalize your content with our lifelike TTS voices.Watch Our Webinars
Register to our online webinars, stay intouch. Read Our Case Studies Find out how our speech technologies affect customers. Explore Career Options Search our jobs to find the perfect career path for you.Some of Our Clients
EMBRACING ACCESSIBILITY: 20 TIPS FOR WEB ACCESSIBILITY Even though it seems that the term has been in circulation for recent decades, the first known use of “inaccessible” was in the 15th century, according to Merriam-Webster Dictionary. After having this information, maybe, it..READ MORE >>
TOP 5 TECHNOLOGY TRENDS OF 2020 As we are heading towards 2020, we see lists of all sorts about the upcoming trends of the New Year. Technology trends are among the most clicked (!) ones. Here is our contribution to this group. From human augmentation to the rise of..READ MORE >>
EVENTS & WEBINARS
* • 2019, THURSDAY, OCTOBER 3RD: Tips On Building Smart Chatbots * • 2019, WEDNESDAY, AUGUST 28TH: Seamless Agent : The Perfect Collaboration Between Agent and AI * • 2019, WEDNESDAY, JULY 24TH 2019: Live Demo – How to Boost Contact Center Performance with Automated Quality Management * • 2019, THURSDAY, MAY 9TH: How to Increase Revenue at CallCenters
SESTEK NEWSLETTER 2019/3 By Hilal Bakanay | Newsletter| No Comments
Conversational Technologies Made Simple We started a new video series: Technologies Made Simple. With these videos, our team explains the basics of conversational AI & analytics technologies. In our first video, our...Read MoreOctober 1, 2019
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