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PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. CONTACT US - SPARK™ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170.METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills.YOUR SMART METER
To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen. There might seem like a lot to take in, but it’s all pretty straightforward. Let’s break it down for you . 1 Electricity / Gas See how much energy you’ve used today and compare it to yesterday. HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. CONTACT US - SPARK™ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170.METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills.YOUR SMART METER
To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen. There might seem like a lot to take in, but it’s all pretty straightforward. Let’s break it down for you . 1 Electricity / Gas See how much energy you’ve used today and compare it to yesterday.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button. SPARKâ„¢ - BRINGING ENERGY TO LIFE - SPARK - SPARK ENERGY Register for My Account. Take control of your energy through your own personalised account dashboard. Registration only takes a few minutes; all you need is your Spark account number and postcode.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170.METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
OUR FUEL MIX
Our energy is supplied by OVO Energy and we're proud to be part of the OVO family. Our focus has always been on supplying energy to customers, rather than generating our own power. We do our best to give our customers the lowest carbon electricity we can at the best possible price. OVO Energy - Carbon 178 g/kWh. Fuel source. %.Renewables. 51.9%.
WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
YOUR SMART METER
Your IHD is a pretty cool little gadget and can do all sorts of clever things. To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen. THE BENEFITS OF GOING SMART The rollout of SMETS2 meters began in 2018. If your meter was installed before then, it’s likely to be a SMETS1-type meter. Because suppliers continued using their stocks of first-generation meters after 2018, it's possible you have a SMETS1 meter, even if it was installed more recently.SMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3.WELCOME TO SPARK
Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0345 034 7474 (0333 321 402 2 from your mobile) 8am–8pm weekdays 9am–2pm Saturdays Live chat www.sparkenergy.co.uk HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button. SMART PAY - SPARKâ„¢ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account. CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue to YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button. SMART PAY - SPARKâ„¢ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account. CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue to YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK - SPARK ENERGY Register for My Account. Take control of your energy through your own personalised account dashboard. Registration only takes a few minutes; all you need is your Spark account number and postcode.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receive FEED IN TARIFF AND SMART EXPORT GUARANTEE Price per kWh. Type of technology. System size. Initial contract. OVO SEG Tariff (AET20) 4p. All eligible technologies. Solar, anaerobic digestion, hydro, wind up to 5MW capacity, up to 50kW for micro-combined heat and power (Micro-CHP)DIRECT DEBITS
Most of our customers choose to pay this way. Other than providing regular meter readings you won't need to lift a finger, and you'll keep saving month after month. Here's quick video to explain how we set your Direct Debits and what you can expect from us to help keep your account in good shape.YOUR SMART METER
To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen. There might seem like a lot to take in, but it’s all pretty straightforward. Let’s break it down for you . 1 Electricity / Gas See how much energy you’ve used today and compare it to yesterday. YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat YOUR SMART SYSTEM EXPLAINED This is your IHD. Imagine it’s like a window into your smart meter and the info it holds. It’ll show you near-real-time stats – like how much energy you’ve used and how much you’re spending.WELCOME TO SPARK
Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0345 034 7474 (0333 321 402 2 from your mobile) 8am–8pm weekdays 9am–2pm Saturdays Live chat www.sparkenergy.co.uk HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button. SMART PAY - SPARKâ„¢ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account. CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue to YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button. SMART PAY - SPARKâ„¢ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account. CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue to YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK™ - BRINGING Submit meter readings. Avoid estimated bills. Some online features are dependant on up to date readings being given - so it's worth doing this regularly, so you can get the most out of your online account.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receive FEED IN TARIFF AND SMART EXPORT GUARANTEE Price per kWh. Type of technology. System size. Initial contract. OVO SEG Tariff (AET20) 4p. All eligible technologies. Solar, anaerobic digestion, hydro, wind up to 5MW capacity, up to 50kW for micro-combined heat and power (Micro-CHP)DIRECT DEBITS
Most of our customers choose to pay this way. Other than providing regular meter readings you won't need to lift a finger, and you'll keep saving month after month. Here's quick video to explain how we set your Direct Debits and what you can expect from us to help keep your account in good shape.SMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3.YOUR SMART METER
To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen. There might seem like a lot to take in, but it’s all pretty straightforward. Let’s break it down for you . 1 Electricity / Gas See how much energy you’ve used today and compare it to yesterday. YOUR SMART SYSTEM EXPLAINED This is your IHD. Imagine it’s like a window into your smart meter and the info it holds. It’ll show you near-real-time stats – like how much energy you’ve used and how much you’re spending. YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button. SMART PAY - SPARKâ„¢ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account. CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue to YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button. SMART PAY - SPARKâ„¢ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account. CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.WARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue to YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK™ - BRINGING Submit meter readings. Avoid estimated bills. Some online features are dependant on up to date readings being given - so it's worth doing this regularly, so you can get the most out of your online account.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receive FEED IN TARIFF AND SMART EXPORT GUARANTEE Price per kWh. Type of technology. System size. Initial contract. OVO SEG Tariff (AET20) 4p. All eligible technologies. Solar, anaerobic digestion, hydro, wind up to 5MW capacity, up to 50kW for micro-combined heat and power (Micro-CHP)DIRECT DEBITS
Most of our customers choose to pay this way. Other than providing regular meter readings you won't need to lift a finger, and you'll keep saving month after month. Here's quick video to explain how we set your Direct Debits and what you can expect from us to help keep your account in good shape.SMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3.YOUR SMART METER
To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen. There might seem like a lot to take in, but it’s all pretty straightforward. Let’s break it down for you . 1 Electricity / Gas See how much energy you’ve used today and compare it to yesterday. YOUR SMART SYSTEM EXPLAINED This is your IHD. Imagine it’s like a window into your smart meter and the info it holds. It’ll show you near-real-time stats – like how much energy you’ve used and how much you’re spending. YOUR ENERGY TARIFF EXPLAINED Ettrick Riverside, Dunsdale Road, Selkirk TD7 5EB Email us support@sparkenergy.co.uk Call us 0845 034 7474 (0333 321 4022 from your mobile)8am–8pm weekdays 9am–2pm Saturdays Live chat HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK™ - BRINGING Submit meter readings. Avoid estimated bills. Some online features are dependant on up to date readings being given - so it's worth doing this regularly, so you can get the most out of your online account.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. OUR PRICES - SPARK™ - BRINGING ENERGY TO LIFE Sorry there is no-one available right now to chat with you, pleaseleave us a message
METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
OUR TARIFFS
Fixed Saver June 2021. Fixed prices until 2021! Fix your rates with a tariff priced under the energy price cap. Free, impartial advice: It’s easy to get independent advice so that you know your rights as an energy consumer. Visit www.adviceguide.org.uk for up-to-dateinformation or
SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receiveWARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
YOUR SMART METER
Your IHD is a pretty cool little gadget and can do all sorts of clever things. To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen.DIRECT DEBITS
Set yours up now. It only takes a few minutes to set one up. If you already have an online account, log in and select 'Switch to Direct Debit' from the menu. Alternatively, you can give us a call us on 0345 034 74 74 from your landline or mobile. COMPLAINTS - SPARK™ - BRINGING ENERGY TO LIFE Step 1: Get in touch. If you're unhappy, give us a call on 0345 034 7474. We’re here 9am to 5pm Monday to Friday. You'll talk with one of our dedicated team who're here to help and will answer any questions you have. They'll provide you with a complaint case numberand will aim to
HOME - SPARKâ„¢ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFE When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK™ - BRINGING Submit meter readings. Avoid estimated bills. Some online features are dependant on up to date readings being given - so it's worth doing this regularly, so you can get the most out of your online account.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. OUR PRICES - SPARK™ - BRINGING ENERGY TO LIFE Sorry there is no-one available right now to chat with you, pleaseleave us a message
METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
OUR TARIFFS
Fixed Saver June 2021. Fixed prices until 2021! Fix your rates with a tariff priced under the energy price cap. Free, impartial advice: It’s easy to get independent advice so that you know your rights as an energy consumer. Visit www.adviceguide.org.uk for up-to-dateinformation or
SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receiveWARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
YOUR SMART METER
Your IHD is a pretty cool little gadget and can do all sorts of clever things. To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen.DIRECT DEBITS
Set yours up now. It only takes a few minutes to set one up. If you already have an online account, log in and select 'Switch to Direct Debit' from the menu. Alternatively, you can give us a call us on 0345 034 74 74 from your landline or mobile. COMPLAINTS - SPARK™ - BRINGING ENERGY TO LIFE Step 1: Get in touch. If you're unhappy, give us a call on 0345 034 7474. We’re here 9am to 5pm Monday to Friday. You'll talk with one of our dedicated team who're here to help and will answer any questions you have. They'll provide you with a complaint case numberand will aim to
HOME - SPARKâ„¢ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFESPARK ENERGY LOG INSPARK ENERGY ONE TIME PAYMENTSPARK ENERGY PAY MY BILLSPARK ENERGY MY ACCOUNTSPARK ENERGY HOUSTONSPARK ENERGY INC When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFESPARK ENERGY LOG INSPARK ENERGY ONE TIME PAYMENTSPARK ENERGY PAY MY BILLSPARK ENERGY MY ACCOUNTSPARK ENERGY HOUSTONSPARK ENERGY INC When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK™ - BRINGING Submit meter readings. Avoid estimated bills. Some online features are dependant on up to date readings being given - so it's worth doing this regularly, so you can get the most out of your online account.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. OUR PRICES - SPARK™ - BRINGING ENERGY TO LIFE Sorry there is no-one available right now to chat with you, pleaseleave us a message
METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
OUR TARIFFS
Fixed Saver June 2021. Fixed prices until 2021! Fix your rates with a tariff priced under the energy price cap. Free, impartial advice: It’s easy to get independent advice so that you know your rights as an energy consumer. Visit www.adviceguide.org.uk for up-to-dateinformation or
SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receiveWARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
YOUR SMART METER
Your IHD is a pretty cool little gadget and can do all sorts of clever things. To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen.DIRECT DEBITS
Set yours up now. It only takes a few minutes to set one up. If you already have an online account, log in and select 'Switch to Direct Debit' from the menu. Alternatively, you can give us a call us on 0345 034 74 74 from your landline or mobile. COMPLAINTS - SPARK™ - BRINGING ENERGY TO LIFE Step 1: Get in touch. If you're unhappy, give us a call on 0345 034 7474. We’re here 9am to 5pm Monday to Friday. You'll talk with one of our dedicated team who're here to help and will answer any questions you have. They'll provide you with a complaint case numberand will aim to
HOME - SPARKâ„¢ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFESPARK ENERGY LOG INSPARK ENERGY ONE TIME PAYMENTSPARK ENERGY PAY MY BILLSPARK ENERGY MY ACCOUNTSPARK ENERGY HOUSTONSPARK ENERGY INC When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFESPARK ENERGY LOG INSPARK ENERGY ONE TIME PAYMENTSPARK ENERGY PAY MY BILLSPARK ENERGY MY ACCOUNTSPARK ENERGY HOUSTONSPARK ENERGY INC When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK™ - BRINGING Submit meter readings. Avoid estimated bills. Some online features are dependant on up to date readings being given - so it's worth doing this regularly, so you can get the most out of your online account.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. OUR PRICES - SPARK™ - BRINGING ENERGY TO LIFE Sorry there is no-one available right now to chat with you, pleaseleave us a message
METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
OUR TARIFFS
Fixed Saver June 2021. Fixed prices until 2021! Fix your rates with a tariff priced under the energy price cap. Free, impartial advice: It’s easy to get independent advice so that you know your rights as an energy consumer. Visit www.adviceguide.org.uk for up-to-dateinformation or
SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receiveWARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
YOUR SMART METER
Your IHD is a pretty cool little gadget and can do all sorts of clever things. To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen.DIRECT DEBITS
Set yours up now. It only takes a few minutes to set one up. If you already have an online account, log in and select 'Switch to Direct Debit' from the menu. Alternatively, you can give us a call us on 0345 034 74 74 from your landline or mobile. COMPLAINTS - SPARK™ - BRINGING ENERGY TO LIFE Step 1: Get in touch. If you're unhappy, give us a call on 0345 034 7474. We’re here 9am to 5pm Monday to Friday. You'll talk with one of our dedicated team who're here to help and will answer any questions you have. They'll provide you with a complaint case numberand will aim to
HOME - SPARKâ„¢ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFESPARK ENERGY LOG INSPARK ENERGY ONE TIME PAYMENTSPARK ENERGY PAY MY BILLSPARK ENERGY MY ACCOUNTSPARK ENERGY HOUSTONSPARK ENERGY INC When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the HOME - SPARK™ - BRINGING ENERGY TO LIFEMY SPARKMY ONLINE ACCOUNTMOVING HOMESMART METERSPAYMENT METHODSUSEFUL INFO We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in 2016. Every day's a school day! Raising the bar at Spark. 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-house training centre.SPARK ENERGY
save time by managing your energy online. Just login or register to make payments, provide meter readings and keep track of your account at the click of a button.PAY AS YOU GO
Manage your account at the tap of a button. At Spark, we're all about making PAYG energy simple - and that's exactly what the Swift app does. It makes life stress-free so that you can get on with the important things. No more trailing to the shops in the wind and rain, now you can top-up from your smartphone at the tap of a button -anytime
CONTACT US - SPARKâ„¢ - BRINGING ENERGY TO LIFE If you're worried about paying it's really important that you talk to us - we're here to help. Click here for more info or get in touch by giving us a call on 0345 034 7474. If you've just moved in to your new pad and we're your energy supplier, you'll want to make sure you're on the best tariff possible.PAYMENT METHODS
Pay in any bank branch using the details below. Bear in mind that you might be charged! Speak to one of the team on 0345 034 7474. Make sure to quote your customer account number. Send a cheque payable to ‘Spark Energy Ltd’, to Spark Energy, Ettrick Riverside, Dunsdale Road, Selkirk, TD7 5EB. SMART PAY - SPARK™ - BRINGING ENERGY TO LIFESPARK ENERGY LOG INSPARK ENERGY ONE TIME PAYMENTSPARK ENERGY PAY MY BILLSPARK ENERGY MY ACCOUNTSPARK ENERGY HOUSTONSPARK ENERGY INC When you open Smart Pay, click on the 'register' button and you'll see this screen. You'll be asked to 'select a service'. T his is the type of energy you use. If we supply both your gas and electricity you can select either one at this stage. Once your account is set up, you can then add the other to the account.WARM HOME DISCOUNT
The Warm Home Discount is aimed at helping households who may struggle with their energy bills. SPARK JOINS OVO FAMILY Spark joins OVO family. We’re delighted that the GB energy regulator Ofgem has selected OVO Energy to take over our customers’ energy supply. Spark will continue toSMART METERS
This is really useful for being able to move it round your home and check the impact of your electrical appliances on your energy usage. It’s as easy as 1, 2, 3 . 1. Simply insert two AAA batteries and start the device as normal. 2. Move around your home turning off and on your appliances in order. 3. FEED-IN TARIFF DECLARATION FORM Energy Efficiency Declaration Declaration 1 I certify in respect of this application for accreditation that all of the SPARK™ - BRINGING ENERGY TO LIFE - SPARK™ - BRINGING Submit meter readings. Avoid estimated bills. Some online features are dependant on up to date readings being given - so it's worth doing this regularly, so you can get the most out of your online account.PAY AS YOU GO
Call us. Topping up online with our Swift app or via your Smart Pay account is the easiest and quickest way to manage your meter. If you aren't registered for Smart Pay , you can still top-up over the phone, it’ll just takes a little longer. Simply contact us on our automated service by calling: 0333 313 9170. OUR PRICES - SPARK™ - BRINGING ENERGY TO LIFE Sorry there is no-one available right now to chat with you, pleaseleave us a message
METER READINGS
Take the readings from the first four dials. If the pointer is between two numbers, take the lower value. Metric meters (digital & non-digital) The digital example reading is 00254. The non-digital example reading is 75193. Use the first 5 numbers reading left to right. The numbers after the decimal point, which may be shown in red,can be
OUR TARIFFS
Fixed Saver June 2021. Fixed prices until 2021! Fix your rates with a tariff priced under the energy price cap. Free, impartial advice: It’s easy to get independent advice so that you know your rights as an energy consumer. Visit www.adviceguide.org.uk for up-to-dateinformation or
SSE MIGRATION: FREQUENTLY ASKED QUESTIONS SSE Energy Services became part of the OVO family in January 2020. As a group, we now supply energy to almost 5 million households across the UK with a mission to bring clean, affordable energy to all. As part of this integration, all Spark Energy customers will move over to SSE Energy Services. This ensures all our letting customers receiveWARM HOME DISCOUNT
Please look over the checklist below and send us two supporting documents.. We’re unable to return your documents so please don't send the originals - only send us photocopies.. Remember, it’s important the documents you send relate to the period of 6 April 2018to 6 April 2019.
YOUR SMART METER
Your IHD is a pretty cool little gadget and can do all sorts of clever things. To get started, just press the little black button on the left hand side – this should wake it up and reveal the menu screen.DIRECT DEBITS
Set yours up now. It only takes a few minutes to set one up. If you already have an online account, log in and select 'Switch to Direct Debit' from the menu. Alternatively, you can give us a call us on 0345 034 74 74 from your landline or mobile. COMPLAINTS - SPARK™ - BRINGING ENERGY TO LIFE Step 1: Get in touch. If you're unhappy, give us a call on 0345 034 7474. We’re here 9am to 5pm Monday to Friday. You'll talk with one of our dedicated team who're here to help and will answer any questions you have. They'll provide you with a complaint case numberand will aim to
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We’re delighted that the GB energy regulator, Ofgem, has selected OVO Energy to take over our customers’ energy supply. Spark will continue to service all aspects of your account under the Spark brand and your services will remain the same.Find out more here
or Get in touch here -------------------------NEW TO SPARK?
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WE'LL HELP YOU WITH YOUR MOVEEXTRA HELP?
A guide to the services we offer-------------------------
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MOVE IN SAVER
Keep things simple with our popular move-in tariff, a variable tariffwith no exit fees.
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Our smartest Pay As You Go tariff, with a free smart meter upgrade and up to £62.96 extra credit!GET SMART JUNE 2020
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GET SMART JUNE 2021
Fix your rates and grab a discount of up to £74.96 if you get a smartmeter!
-------------------------TRUSTPILOT REVIEWS
------------------------- LIFE'S GOOD WITH US... If you're thinking about becoming a Spark customer, here are a couple of great reasons to make the switch: BETTER THAN THE BIG SIX LEADING THE CHARGE ON TRUSTPILOT Being rated better than the Big Six for customer satisfaction makes us a natural choice for tenants and a popular supplier with homeownerstoo.
MOVING AND SHAKING Â FT1000 FASTEST GROWING COMPANIES IN EUROPE We're delighted to have been included on the FT1000 Fastest Growing Companies in Europe, 2017 - 39th in UK and 1st domestic energysupplier.
AN INSPIRING CHOICE TOP 1,000 COMPANIES TO INSPIRE BRITAIN In 2017, we were named as one of the London Stock Exchange Group's 1,000 Companies to Inspire Britain, as a result of our continued hardwork.
LEADING DOMESTIC ENERGY FEATURED IN THE 'TOP TRACK 250' We were the top domestic energy supplier in the 2017 Sunday Times Grant Thornton Top Track 250; climbing 75 places from our spot in2016.
EVERY DAY'S A SCHOOL DAY! RAISING THE BAR AT SPARK 2018 has been an exciting year for our Spark Academy. We're looking forward to many more years of career development at our in-housetraining centre.
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* 28 Nov, 2018 Ovo acquisition of Spark fantastic news for rental sector - Spark CEO Chris Gauld has voiced his confidence over yesterday’s announcement that OVO Group ... * 04 Oct, 2018 Spark to provide £5m to winter support fund and national energy efficiency programme - Spark Energy, the specialist utility company built around the home move ... * 05 Sep, 2018 Spark to offer low price branch energy in a bid to help agents reduce costs - Spark, the only multi-utility provider focused on home movers, has launched Spark...* __
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* 09 Jan, 2019 Price Cap: What is it and what does it mean for me? - You may be aware that Ofgem, the energy regulator, introduced a price cap on standard variable and default... * 14 Nov, 2018 ‘Tis the Season for Sparking Christmas Cookies! - Slade are playing on the radio and there are Christmas markets popping up all over the place – it can only... * 15 Oct, 2018 Direct Debits – explained! - To DD or not to DD? That is the question. Many people wonder if it’s worth switching to Direct Debit. The answer, in short, is ...* __
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