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TSYS DEVELOPERS
A Connected Ecosystem. Leverage our connected ecosystem and take your fintech project to the next level with easy-to-use APIs. Explore TheTSYS Open API℠.
TSYS FRAUD MANAGEMENT SOLUTIONS Effective fraud management requires an end-to-end strategy across the fraud management life cycle. TSYS can help you create a multi-pointstrategy and
YOUR GUIDE THROUGH PAYMENT GATEWAYS Y OUG AYMEN ATEWAYS 44 WWW.TSYS.COM 2 equipment or software is needed to start accepting credit and debit card payments through a paymentgateway.
TSYS PAYMENT SOLUTIONS: UNLOCKING PAYMENT POSSIBILITIESCAREERSABOUT USCLIENT LOGINPRODUCTS & SERVICESINDUSTRY INSIGHTSGLOBAL REACH When Brazil's government deployed financial assistance during the pandemic, thousands of people with no banking access were left without help. Here's how TSYS delivered digital payment solutions when they needed it most. We are all about innovation. About moving the LOGIN: TSYS CLIENT LOGIN & PARTNER PORTAL Thank you for choosing TSYS ®, where we unlock payment opportunities by putting people at the heart of every decision. Below you will find all of our client and partner login pages. Merchant. Central Payment: My Store Central. Central Payment: ControlScan. Central Payment: Gift Card Ordering. Central Payment: Gift Card Reporting. WELCOME TO TSYS ACCESS MANAGER Forgot your password? Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ®TSYS DEVELOPERS
A Connected Ecosystem. Leverage our connected ecosystem and take your fintech project to the next level with easy-to-use APIs. Explore TheTSYS Open API℠.
TSYS FRAUD MANAGEMENT SOLUTIONS Effective fraud management requires an end-to-end strategy across the fraud management life cycle. TSYS can help you create a multi-pointstrategy and
YOUR GUIDE THROUGH PAYMENT GATEWAYS Y OUG AYMEN ATEWAYS 44 WWW.TSYS.COM 2 equipment or software is needed to start accepting credit and debit card payments through a paymentgateway.
WELCOME TO TSYS ACCESS MANAGER Forgot your password? Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® TSYS CAREERS & JOB OPENINGS Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in completing the job application (online or otherwise) and reasonable accommodations during the hiring process. Contact +1.877.644.8747 to request assistance. GLOBAL PAYMENTS AND TSYS HAVE MERGED: BRINGING A NEW WORLD Jeffrey S. Sloan. Chief Executive Officer, Global Payments. As chief executive officer and a member of the board of directors of Global Payments, Jeff Sloan is a decisive leader with deep industry knowledge and over 25 years of experience in financial technology. FRAUD DETECTION & PREVENTION Fraud Detection & Prevention. New Account Acquisition & Activation. Portfolio Optimization. Find & Prevent Fraud. Preventing, detecting and effectively managing fraudulent transactions can be complex. That’s where TSYS comes in — and we do it all while maintaininglow
TSYS FRAUD MANAGEMENT SOLUTIONS Effective fraud management requires an end-to-end strategy across the fraud management life cycle. TSYS can help you create a multi-pointstrategy and
THE PROS & CONS OF USING VIRTUAL CARDS The Pros & Cons of Using Virtual Cards. Jun 11, 2018. In an article featured on CNBC.com, Michael Reiff, VP of product management for Netspend, talks about how consumers are less vulnerable to identity theft and fraud if using virtual cards. Read the full article on CNBC.com. Tags: credit card processing, fraud and risk management,prepaid.
SO YOU WANT TO BE A REGISTERED PAYMENT FACILITATOR? Then, as your product or service offering grows, you can choose to take on more and more responsibility, and ultimately take on the burden of becoming a registered payment facilitator if your business becomes successful enough to warrant the investment. To learn more about TSYS’s payment facilitation offerings, give us a call at1.888.845.9457.
YOUR GUIDE TO UNDERSTANDING FEES 2 44 WWW.TSYS.COM Interchange Interchange is the fee assessed by the customer’s credit card bank on every transaction. Interchangeaccounts for the
YOUR GUIDE TO PCI COMPLIANCE YOUR GUIDE TO PCI COMPLIANCE 2 4545 WWW.TSYS.COM. On the surface, mandatory PCI compliance may seem complicated, even burdensome or intrusive, in the way you run your business. MERCHANT CARD PROCESSING AGREEMENT V8-0412 Page 2 of 6 UNIVMERAGMT v8.0412 3.3 Submission of Valid Transactions. (a) Merchant will submit to Bank a Transaction only if the Transaction is made or approved by the Cardholder who is issued the Card used forthe Transaction.
TSYS PAYMENT SOLUTIONS: UNLOCKING PAYMENT POSSIBILITIESCAREERSABOUT USCLIENT LOGINPRODUCTS & SERVICESINDUSTRY INSIGHTSGLOBAL REACH When Brazil's government deployed financial assistance during the pandemic, thousands of people with no banking access were left without help. Here's how TSYS delivered digital payment solutions when they needed it most. We are all about innovation. About moving the LOGIN: TSYS CLIENT LOGIN & PARTNER PORTAL Thank you for choosing TSYS ®, where we unlock payment opportunities by putting people at the heart of every decision. Below you will find all of our client and partner login pages. Merchant. Central Payment: My Store Central. Central Payment: ControlScan. Central Payment: Gift Card Ordering. Central Payment: Gift Card Reporting. ABOUT TSYS: SHAPING THE WORLD OF PAYMENTS About TSYS. TSYS is a leading global provider of seamless, secure and innovative solutions to payment card issuers — financial institutions and retail companies — in approximately 80 countries worldwide. With nearly 200 clients, and more than 638 million traditional accounts on file, TSYS succeeds by putting people andtheir needs at the
TSYS SUPPORT: CONTACT TOTAL SYSTEM SERVICES, INC. TODAY Merchant. General Sales +1.888.845.9457 tel. Client Support For account numbers starting with: 9305, 4765, 5185, 5353 +1.800.941.6557 tel. For Genius related WELCOME TO TSYS ACCESS MANAGER Forgot your password? Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® GLOBAL PAYMENTS AND TSYS HAVE MERGED: BRINGING A NEW WORLD Jeffrey S. Sloan. Chief Executive Officer, Global Payments. As chief executive officer and a member of the board of directors of Global Payments, Jeff Sloan is a decisive leader with deep industry knowledge and over 25 years of experience in financial technology.TSYS DEVELOPERS
A Connected Ecosystem. Leverage our connected ecosystem and take your fintech project to the next level with easy-to-use APIs. Explore TheTSYS Open API℠.
TSYS FRAUD MANAGEMENT SOLUTIONSTSYS MERCHANT SOLUTIONSTSYS LOG INTSYS PAYMENT SYSTEMSTSYS EMPLOYEE DISCOUNTSTSYS GLOBAL PAYMENTSTSYS Effective fraud management requires an end-to-end strategy across the fraud management life cycle. TSYS can help you create a multi-pointstrategy and
ACCEPT MOBILE PAYMENTS ACCET MOBILE AYMENTS. 2. INTRODUCTION. Mobile phones are changing the way consumers make payments. Consumers . have become accustomed to relying on their smartphones to manage a OPERATING GUIDE FOR MERCHANT CARD PROCESSING V5-0615 2 v5.0615 (7) Verification of Validity of Card. The first step in safely accepting a Card is to verify that the Card is valid. Merchant should examine every Card presented to verify that it has valid MasterCard, Visa, Discover, American Express or PayPal card TSYS PAYMENT SOLUTIONS: UNLOCKING PAYMENT POSSIBILITIESCAREERSABOUT USCLIENT LOGINPRODUCTS & SERVICESINDUSTRY INSIGHTSGLOBAL REACH When Brazil's government deployed financial assistance during the pandemic, thousands of people with no banking access were left without help. Here's how TSYS delivered digital payment solutions when they needed it most. We are all about innovation. About moving the LOGIN: TSYS CLIENT LOGIN & PARTNER PORTAL Thank you for choosing TSYS ®, where we unlock payment opportunities by putting people at the heart of every decision. Below you will find all of our client and partner login pages. Merchant. Central Payment: My Store Central. Central Payment: ControlScan. Central Payment: Gift Card Ordering. Central Payment: Gift Card Reporting. ABOUT TSYS: SHAPING THE WORLD OF PAYMENTS About TSYS. TSYS is a leading global provider of seamless, secure and innovative solutions to payment card issuers — financial institutions and retail companies — in approximately 80 countries worldwide. With nearly 200 clients, and more than 638 million traditional accounts on file, TSYS succeeds by putting people andtheir needs at the
TSYS SUPPORT: CONTACT TOTAL SYSTEM SERVICES, INC. TODAY Merchant. General Sales +1.888.845.9457 tel. Client Support For account numbers starting with: 9305, 4765, 5185, 5353 +1.800.941.6557 tel. For Genius related WELCOME TO TSYS ACCESS MANAGER Forgot your password? Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® GLOBAL PAYMENTS AND TSYS HAVE MERGED: BRINGING A NEW WORLD Jeffrey S. Sloan. Chief Executive Officer, Global Payments. As chief executive officer and a member of the board of directors of Global Payments, Jeff Sloan is a decisive leader with deep industry knowledge and over 25 years of experience in financial technology.TSYS DEVELOPERS
A Connected Ecosystem. Leverage our connected ecosystem and take your fintech project to the next level with easy-to-use APIs. Explore TheTSYS Open API℠.
TSYS FRAUD MANAGEMENT SOLUTIONSTSYS MERCHANT SOLUTIONSTSYS LOG INTSYS PAYMENT SYSTEMSTSYS EMPLOYEE DISCOUNTSTSYS GLOBAL PAYMENTSTSYS Effective fraud management requires an end-to-end strategy across the fraud management life cycle. TSYS can help you create a multi-pointstrategy and
ACCEPT MOBILE PAYMENTS ACCET MOBILE AYMENTS. 2. INTRODUCTION. Mobile phones are changing the way consumers make payments. Consumers . have become accustomed to relying on their smartphones to manage a OPERATING GUIDE FOR MERCHANT CARD PROCESSING V5-0615 2 v5.0615 (7) Verification of Validity of Card. The first step in safely accepting a Card is to verify that the Card is valid. Merchant should examine every Card presented to verify that it has valid MasterCard, Visa, Discover, American Express or PayPal card TSYS FORESIGHT SCORE The Industry Has Spoken. Explore how TSYS Foresight Score has been recognized with coveted industry awards. 2019 BAI Global Innovation Award Winner. Best Security or Anti-Fraud Development, 2018 Card & Payment Awards. Foresight Score is more important than ever in the fight against fraud. security checks icon. security checks icon. OUR HISTORY: THE TSYS STORY That bank became a trailblazer. In 1959, it introduced one of Georgia's first bank credit cards. In 1983, that bank spun out as Total System Services, Inc. ® — later renamed TSYS ® — as a new company to offer payment solutions that put people first. And today, MERCHANT CARD PROCESSING AGREEMENT MERCHANT CARD PROCESSING AGREEMENT . This Merchant Card Processing Agreement is for merchant card payment processing services among the Merchant that signed the Merchant Application, the Merchant Bank, OPERATING GUIDE FOR MERCHANT CARD PROCESSING V5-0615 2 v5.0615 (7) Verification of Validity of Card. The first step in safely accepting a Card is to verify that the Card is valid. Merchant should examine every Card presented to verify that it has valid MasterCard, Visa, Discover, American Express or PayPal card YOUR GUIDE TO PCI COMPLIANCE YOUR GUIDE TO PCI COMPLIANCE 2 4545 WWW.TSYS.COM. On the surface, mandatory PCI compliance may seem complicated, even burdensome or intrusive, in the way you run your business. YOUR GUIDE TO UNDERSTANDING FEES 2 44 WWW.TSYS.COM Interchange Interchange is the fee assessed by the customer’s credit card bank on every transaction. Interchangeaccounts for the
MERCHANT CARD PROCESSING AGREEMENT 1. MERCHANT’S Page 2 of 7 UNIVMERAGMT v12.0416 Transaction. Merchant must deliver a single Authorization Request for the aggregate total of the goods/services purchase amount and the Cash Over amount. MERCHANT CARD PROCESSING AGREEMENT V8-0412 Page 2 of 6 UNIVMERAGMT v8.0412 3.3 Submission of Valid Transactions. (a) Merchant will submit to Bank a Transaction only if the Transaction is made or approved by the Cardholder who is issued the Card used forthe Transaction.
TSYS - PCI COMPLIANCE What is PCI compliance? PCI usually refers to the PCI DSS, the Payment Card Industry Data Security Standard. It’s a set of requirements designed to ensure that any organization that processes, stores or transmits credit card information maintains a secure environment toprevent this
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TSYS Payment Solutions: Unlocking Payment PossibilitiesTSYS Payment Solutions: Unlocking Payment Possibilities GROW CONFIDENTLY WITH GLOBAL PAYMENTS Tap into unrivaled payment expertise to fuel your growth.Watch Now
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NETSPEND® INCENTIVE & DISBURSEMENT A customizable program that allows you to distribute funds on a prepaid card to employees, contractors or customers.LEARN MORE
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INGENICO ICT220 CTL _TERMINAL CREDIT CARD MACHINE_ The Ingenico iCT220 CTL is designed for easy handling and robust daily use, offers EMV® chip-and-PIN and chip-and-signature, magnetic stripe and NFC/contactless payment options.View Product
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NETSPEND® INCENTIVE & DISBURSEMENT A customizable program that allows you to distribute funds on a prepaid card to employees, contractors or customers.LEARN MORE
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INGENICO ICT220 CTL _TERMINAL CREDIT CARD MACHINE_ The Ingenico iCT220 CTL is designed for easy handling and robust daily use, offers EMV® chip-and-PIN and chip-and-signature, magnetic stripe and NFC/contactless payment options.View Product
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This recipe for success may not be traditional, but it’s working out well for the Johnson family. Inspiration for their small business came in the form of a family camping trip, some unseasoned hamburgers, and a side of disorganization.ARTICLES & BLOGS
CUSTOMER SPOTLIGHT - TAILGATE 'N GO | TSYS Small Business Saturdayis
an important day for small businesses across the country. Year after year, small businesses set new records in revenue on the day, and it’s essential not to lose the momentum Small Business Saturday creates for your shop. Here are three areas to focus on to help you keep that momentum going after Small Business Saturday and through the holiday shopping season.ARTICLES & BLOGS
3 WAYS TO KEEP THE SMALL BUSINESS SATURDAY MOMENTUM | TSYS _ European Splendor is a one-location furniture and home furnishings business in Louisville, Kentucky. But they have plans to expand—they recently created an e-commerce presence, and they have ambitions to open more brick-and-mortar stores, too. We spoke with Susan Straub, who co-owns the store with her husband, about the store’s origins, their hopes to grow their business quickly, and the reason why Genius® has been the perfect payment solution for them._ARTICLES & BLOGS
CUSTOMER SPOTLIGHT: EUROPEAN SPLENDOR | TSYS If you’re a small business owner, you probably recognize the term “blockchain”—and perhaps bitcoin, too—but you’re not intimately familiar with blockchain technology and how it is beingused.
ARTICLES & BLOGS
WHAT IS BLOCKCHAIN & HOW IT IMPACTS SMBS | TSYS Credit card processing involves several key players and a number of steps before the correct amount is delivered to you, the merchant. The following blog walks you through how the information you collect from your customers eventually delivers money into your bank account.ARTICLES & BLOGS
PAYMENTS 101 – WHAT IS CREDIT CARD PROCESSING | TSYS The holiday shopping season will be here before you know it, and that also means Small Business Saturday® is just around the corner. Founded by American Express in 2010, we’re proud to support the 10th Annual Small Business Saturday this Nov 30 – a holiday shopping tradition and part of a nationwide Shop Small® Movement dedicated to helping all kinds of small businesses like yours.ARTICLES & BLOGS
5 TIPS FOR SMALL BUSINESS SATURDAY | TSYS When you’re looking to select a partner in the payments world, it’s crucial that you know what to look for. After all, there are an endless array of options, and often it’s hard to know what the key differentiators are between the payment partnersyou explore.
ARTICLES & BLOGS
3 IMPORTANT ASPECTS OF A PAYMENT PARTNERSHIP | TSYS For the longest time, swiping and dipping credit & debit cards has been the default payment option for most consumers. But in recent years, many new options have emerged, to the point where there’s less and less need to take a physical card out of one’s purse or wallet when making a payment. And now, transformation in the payments world seems poised to accelerate dramatically, driven by a combination of technological advances and the desire to make the payment experience faster and more convenient than ever.ARTICLES & BLOGS
THE TRANSFORMATIONS IN PAYMENT TECHNOLOGY | TSYS An Independent Sales Organization – more commonly known as an ISO,
but also called a Member Service Provider or MSP – is a third-party company that is contracted by a credit card member bank to procure new merchant relationships. ISO’s also process online credit card processing transactions for small businesses, usually in exchange for a fee or percentage of sales.ARTICLES & BLOGS
PAYMENTS 101 – WHAT IS AN INDEPENDENT SALES ORGANIZATION (ISO) |TSYS
An authorization code is a numerical or alphanumerical code sent directly by a credit card issuer or issuing bank that is uniquely ascribed to a sales transaction as verification that the completed sale has been authorized.ARTICLES & BLOGS
PAYMENTS 101: WHAT IS AN AUTHORIZATION CODE? | TSYS From salsa dancing to cultural food and colorful fashion, TSYS celebrates National Hispanic Heritage Month between Sept. 15 and Oct.15.
ARTICLES & BLOGS
TSYS CELEBRATES NATIONAL HISPANIC HERITAGE MONTHARTICLES & BLOGS
GLOBAL PAYMENTS AND TSYS HAVE MERGED: BRINGING A NEW WORLD OF PAYMENTPOSSIBILITIES
According to a recent article from Business Insider,
more than 8,000 stores across America will close in 20191. These retailers are well known, and not too long ago it would have been hard to believe they’d be closing their doors, but here we are. And while so many traditional retailers are faltering and closing their doors, some continue to compete and thrive. The right selection, competitive prices, and convenient locations are all essential, but what are some less-considered and sometimes forgotten keys to retail success?ARTICLES & BLOGS
CUSTOMER SPOTLIGHT: VALU HOME CENTERS | TSYSARTICLES & BLOGS
THE TSYS TAKE: PREPARING FOR WHAT COMES NEXT AS FRAUD CROSSES BORDERS What’s old is new again. Phishing—“a cybercrime in which a target or targets are contacted by email, telephone or text message by someone posing as a legitimate institution to lure individuals into providing sensitive data”—has been around for two decades.1ARTICLES & BLOGS
TACTICS FOR COMBATTING PHISHING ATTACKS FOR SMBS | TSYS A recurring transaction is when a consumer authorizes a merchant to charge their credit or debit card a specific amount on a regular basis. The transactions are often for regular services, memberships orsubscriptions.
ARTICLES & BLOGS
PAYMENTS 101: WHAT IS A RECURRING TRANSACTION? | TSYS Insights are the key to driving constant improvements at your practice. We recently conducted a survey of 100 practices and more than 600 patients to better understand the medical billing and payments landscape, along with some of the drivers of patient satisfaction and how they tie into payments and debt. Take a quick look below at some of the highlights and get some ideas on how you can start implementing improvements at your practice, then be sure to download the entire whitepaper for an in-depth look.ARTICLES & BLOGS
KEY HIGHLIGHTS FROM THE TSYS ANNUAL HEALTHCARE SURVEY | TSYS The CVV code (Card Verification Value code) is a three- or four-digit number printed on credit cards, usually on the back. It was created to protect merchants and credit card issuing banks from fraudulent purchases in what are termed “card not present” purchases. They are also referred to as CVC2 codes (Card Validation Codes), CID codes (Card Identification Codes) and CCID codes (Credit Card IdentificationCodes).
ARTICLES & BLOGS
PAYMENTS 101 - WHAT IS A CVV CODE | TSYS Collecting and processing payments from your customers is a basic yet essential function of your business. Payment processing options are continuously expanding, making it critical for business owners to have a complete understanding of each available method.ARTICLES & BLOGS
PAYMENTS 101: WHAT IS “MERCHANT SERVICES”? | TSYS In an article for Healthcare Business Today, Dowling — a director of account management for TSYS' merchant healthcare division — offers tips on how doctor's offices can solve the difficulties they sometimes face when collecting payments.ARTICLES & BLOGS
TSYS’ MICHELLE DOWLING OFFERS TIPS TO DOCTORS ON HOW TO COLLECTPAYMENTS
Small Business Saturday® isn’t until November, but it will be here before you know it. Since the day was started by American Express in 2010 it has been a huge success. In 2018 alone U.S. consumers reported spending an estimated $17.8 billion at independent retailers and restaurants on Small Business Saturday1.ARTICLES & BLOGS
SMALL IS THE NEW BIG: THE STATE OF SMALL BUSINESS | TSYS "Excited, thankful and really shocked," was how Jose R. Guerrero reacted when he learned that he was the top scholar from the TSYS Future Scholars Foundation.ARTICLES & BLOGS
SCHOLARSHIP PROGRAMS AT TSYS AND NETSPEND MAKE HIGHER EDUCATIONPOSSIBLE
“Innovation” is a word we hear all the time. Most people associate it with entrepreneurs and business leaders—the women and men who never stop looking for ways to do things better, faster, and more efficiently. But fraudsters are innovators too, always on the lookout for new ways to exploit security flaws for their own gain.ARTICLES & BLOGS
12 FRAUD TOUCHPOINTS SMBS FACE ONLINE | TSYS “If it wasn’t hard, everyone would do it.” So said Tom Hanks in a powerful scene in the classic 1992 baseball movie _A League of Their Own_. In more than one sense, becoming a registered payment facilitator is not unlike trying to become a major league baseball star. Not only does it take skill and drive and a healthy amount of commitment, it’s a risky and financially challenging endeavor with an uncertain future. On the other hand, for those businesses that successfully navigate the obstacles and become full-fledged, registered payment facilitators, the potential rewards are great and decidedly enviable.ARTICLES & BLOGS
WHAT DOES IT TAKE TO BECOME A PAYMENT FACILITATOR? | TSYS The first 30 days of card issuance are some of the most important of the entire customer life cycle.WHITE PAPERS
WHITE PAPER: WHEN IT COMES TO DRIVING ENGAGEMENT IN HEALTHCARE,EARLIER IS BETTER.
For most medical practices, healthcare revenue cycle management is always top of mind. Yet while collecting payments is a fact of life in the industry, it’s definitely not the mission. The good news is that the latest technology can boost efficiency and simplify life around the office and create more time outside of it.ARTICLES & BLOGS
CAN NEW PAYMENT PROCESSING TECHNOLOGY IMPROVE HEALTHCARE? | TSYS Sixty-four percent of smartphone owners have made a payment using a mobile device within the past year. But there’s still plenty of room for mobile payments to grow, as the same research reveals that only five percent of smartphone users make a payment with a mobile device once a week ormore.
ARTICLES & BLOGS
HOW TO PROTECT YOUR SMB FROM PAYMENT APP FRAUD Around the world, TSYS team members are committed to serving the communities where we work and live. Community service and helping others is a big part of our corporate culture.ARTICLES & BLOGS
WHEN IT COMES TO COMMUNITY SERVICE, THIS IS HOW WE TSYS Not long ago, some experts in the payments world wondered not _if_ our society would soon be cashless – but when it would happen.ARTICLES & BLOGS
IS A CASHLESS PAYMENT SOCIETY COMING SOON? | TSYS In a recent webinar on BobsGuide.com, Hubbard — a senior product manager at TSYS — was part of a wider discussion focused on PSD2 and the rising threats in cross-border and cross-channel payments.ARTICLES & BLOGS
TSYS’ CHRIS HUBBARD JOINS THE DISCUSSION OF INDUSTRY READINESS FORPSD2
In 1967 The Byrds released the hit single “So You Want to Be a Rock ’n’ Roll Star,” a cynical take on the process of achieving overnight success in the music business. It seems The Byrds were already well-aware that being a rock star isn’t necessarily all it’s cracked up to be, and that the band members’ chances of achieving long-term critical and commercial success together were slim, despite their best intentions.ARTICLES & BLOGS
SO YOU WANT TO BE A REGISTERED PAYMENT FACILITATOR? In a featured article in this month’s Georgia Trend magazine, Patty Watson joins a discussion on the employment evolution and today’s changing workplace.ARTICLES & BLOGS
TSYS’ CIO WEIGHS IN ON THE EMPLOYMENT EVOLUTION AND HOW TSYS IS LISTENING TO ITS TEAM MEMBERS Jim Shumake spent years in the restaurant industry before deciding it was time to start a food truck and strike out on his own. But a funny thing happened right after he made his move—he discovered there was a big industry need for help in organizing events and generatingpublicity.
ARTICLES & BLOGS
TSYS CUSTOMER SPOTLIGHT: ATLANTA CREATIVE EVENTS In recent years we’ve all heard about new and forthcoming payment trends and technologies that promise to change the way consumers shop and pay. (Consider the possibilities presented by biometrics and Internet-connected cars , to name but two developments that could re-shape the paymentslandscape.)
ARTICLES & BLOGS
REWARDS ARE CHANGING THE WAY PEOPLE PAY In a featured article for Money Inc, Kelley Knutson looks at how prevalent the issue of income volatility — defined as an unpredictable change in one's income — is for all Americans.ARTICLES & BLOGS
NETSPEND’S PRESIDENT TALKS INCOME VOLATILITY, AND HOW EVERYDAY AMERICANS CAN MANAGE IT. The major goal for every retailer, no matter what the business model, is to create an experience that aligns perfectly with the expectations of the customer. In today’s competitive environment, retailers must constantly find new ways to bring the customer what they want with service and product offering.ARTICLES & BLOGS
TOP CUSTOMER SERVICE & TECHNOLOGY TRENDS IN RETAIL | TSYS In a byline article for CIO Review, TSYS' Juan Gorricho asks the following question of data analysts: Do you know what you need?ARTICLES & BLOGS
TSYS' SVP OF DATA ANALYTICS ASKS: DO YOU KNOW WHAT YOU NEED?ARTICLES & BLOGS
TSYS CELEBRATES TEAM APPRECIATION WEEK AROUND THE GLOBE There aren’t many surprises in the Association for Financial Professionals’ 2019 Payments Fraud and Control Survey Report . In a nutshell: Payments fraud activity has increased dramatically in the past five years, with 82 percent of financial professionals reporting that their organizations experienced attempted or actual payments fraud last year, up from 62 percent in 2014.1ARTICLES & BLOGS
LAYERING TECHNOLOGIES FOR PREVENTING PAYMENT FRAUD Unified commerce has been a strong differentiator pretty much since there’s been more than one way to shop. Of course, it hasn’t always been called “unified”, but the idea has persisted – if you get to know your customer, give them the best possible experience every step of the way, you give yourself the best chance to win. Think about a classic example like L.L.Bean. They were providing unified commerce way back when they were just a catalog outfitter with a store in Freeport, Maine.ARTICLES & BLOGS
THE REALITIES OF UNIFIED COMMERCE IN RETAIL In a recent article in Georgia Trend Magazine, Patty Watson talks about how TSYS is a huge advocate of Columbus and how the company is dedicated to its team members and the community.ARTICLES & BLOGS
TSYS CIO TALKS TO GEORGIA TREND ABOUT THE BOOMING ECONOMY IN COLUMBUS AND HOW TSYS HAS CONTRIBUTED TO ITS POSITIVE IMPACT Payment facilitators. You already know of them and what they do, even if you’re not familiar with the term. In fact, PayPal®—which might be described as the original payment facilitator—is sometimes referred to as a kind of “Super Facilitator,” with Square® being a more recent player.ARTICLES & BLOGS
WHY IT PAYS TO BE A PAYMENT FACILITATOR | TSYS Many small- and medium-sized businesses (SMBs) regard billing customers as a time-consuming expense. That makes sense, because for those SMBs still doing it the old-fashioned way, it is a significant, labor-intensive expense.ARTICLES & BLOGS
B2B RECURRING BILLING: GOOD FOR YOU AND YOUR CUSTOMERS Moose Outpost is a restaurant in the town of Dubois, Wyoming, near Yellowstone National Park. Within Dubois, they serve a unique and seasonal customer base, according to Karrie Davis, who owns Moose Outpost with her husband Bob.ARTICLES & BLOGS
TSYS CUSTOMER SPOTLIGHT: MOOSE OUTPOST IN DUBOIS, WYOMING One flew combat missions in Desert Storm. Another was chief of staff at Fort Benning. One piloted helicopters in the U.S. Air Force. Another fought in combat missions in Iraq and Afghanistan. What do they all have in common besides being military veterans? They all work here at TSYS.ARTICLES & BLOGS
TSYS SALUTES VETERANS FOR MILITARY APPRECIATION MONTH When merchants work with a bank in selecting a new point of sale (POS) system, they often do not realize the wide array of features and benefits a POS can deliver. Perhaps it’s because these merchants previously had a more basic solution like a stand-alone terminal; perhaps they had a POS but it did not have a full suite of modern features. Whatever the reason, few merchants realize the full extent of what a POS can do.ARTICLES & BLOGS
FIVE WAYS A POS CAN HELP YOUR BUSINESS SteelMclean in South Orange, New Jersey is a high-end men’s hair salon, but they’re a lot more than that, too. “We’re a one stop shop for complete hair care,” says owner Rayon Mclean. “We have everything in the store. We don’t just cut hair. We sell our own high-end hair care products, too.”ARTICLES & BLOGS
TSYS CUSTOMER SPOTLIGHT: STEELMCLEAN IN SOUTH ORANGE, NEW JERSEYBy Bert Jacobs
Co-Founder and Chief Executive OptimistLife is Good
My brother John and I founded Life is Good 25 years ago. And looking back over the evolution of our company, the lessons we learned from having to bounce back from challenges in the early days ended up helping our business the most.ARTICLES & BLOGS
THE TOP 3 THINGS I LEARNED RUNNING A SMALL BUSINESS BY BERT JACOBS In a featured article for Money Inc, Kelley Knutson looks back on the past 20 years of the prepaid industry.ARTICLES & BLOGS
NETSPEND PRESIDENT TAKES A LOOK AT THE PREPAID INDUSTRY IN TERMS OF WHERE IT'S BEEN AND WHERE IT'S GOING This year National Small Business Week is May 5 – May 11. It’s organized by the U.S. Small Business Administration to recognize the contributions of all of the amazing entrepreneurs and small business owners across America. According to SBA.gov, “more than half of Americans either own or work for a small business and they create about two out of every three new jobs in the U.S. each year.”1 Small businesses are the backbone of our economy and rely on financial institutions to help them start up, maintain, and fuel growth. Whether you run a business or work at a financial institution it’s important to know what’s important to small businesses when it comes to choosing a financial institution.ARTICLES & BLOGS
SMALL BUSINESS BANKING – 4 QUESTIONS BUSINESSES SHOULD BE ASKING Over the last several years the concept of Fintech has gone from banking and digital currencies to something much broader. Industries like healthcare, manufacturing, and of course, small businesses, like retail stores and restaurants, have all benefited from Fintech. In the small business world, all that used to matter was getting a reliable register and card reader along with the best credit card processing rates. Today, however, we are at a true intersection of the payments industry and the technology industry.ARTICLES & BLOGS
THE CHANGING LANDSCAPE OF SMALL BUSINESS POINT OF SALE SOFTWARE | TSYS Each December, in place of a company-wide holiday party, Netspend team members spend a day walking in the footsteps of their customers during their annual Community Connect event.ARTICLES & BLOGS
STAYING CONNECTED TO OUR COMMUNITIES In a featured article in CIO Magazine, TSYS' CIO joins several of her peers to talk about the need for reskilling workers in order to stay ahead in today’s rapidly changing IT landscape.ARTICLES & BLOGS
TSYS' PATTY WATSON EXPLAINS TSYS' RESKILLING STRATEGY AND LESSONSLEARNED
What do TSYS team members love about The Thread? Recently, we asked five women about the global women's networking group at TSYS.ARTICLES & BLOGS
TSYS GROUP PROVIDES OPPORTUNITIES FOR WOMEN The world of medicine can be busy. It doesn’t matter if it’s a cardiologist’s office, a dentist’s office, or a veterinarian’s – there’s a lot of patients trying to be seen, but there never seems to be enough time. As a result, practices around the country are looking to become more efficient. They want more time for staff and doctors to focus on their core responsibility of patient care. But first, they need to discover any hidden inefficiencies in their practice.ARTICLES & BLOGS
4 EFFICIENCY BARRIERS FOR HEALTH PRACTICES U.S. consumers are quick to embrace some of the new payment and servicing technologies, while moving more slowly to adopt others.RESEARCH
RESEARCH PAPER: 2018 U.S. CONSUMER PAYMENT STUDY When we discuss automation, or adopting new digital technology, sometimes practitioners think this means buying the latest and greatest devices however, that’s not the only way to do so. A key area of focus when it comes to automation is at the point of payment. Why? The billing process is usually the first and last interaction a patient has with a provider. A negative experience could impact the bottom line . Here are 4 ways payment automation can help create a winning strategy for your practice.ARTICLES & BLOGS
4 WAYS TO IMPLEMENT AUTOMATION INTO YOUR PRACTICE Rapid online sales growth + the transition to EMV® microchip technology = more card-not-present (CNP) fraud. Much more CNP fraud. A recent report by Juniper Research titled Online Payment Fraud: Emerging Threats, Segment Analysis & Market Forecasts 2018-2023 predicts that retailers around the world will lose $130 billion in digital CNP fraud between now and 2023 as complex cross-channel fraud becomes the “new normal.”ARTICLES & BLOGS
SECURITY THROUGHOUT THE TRANSACTION In an featured story for MarketWatch, McHugh — TSYS' President of Merchant Solutions — weighs in on the new mobile point-of-sale product that T-Mobile recently launched in partnership with TSYS.ARTICLES & BLOGS
TSYS’ PHILIP MCHUGH TALKS TO MARKETWATCH ABOUT THE COMPANY’S NEW COLLABORATION WITH T-MOBILE When Uptown Bakery in Bellevue, Nebraska was up for sale a few years ago, Wendy Lee and her daughter Jamie jumped on the chance to own the business. But Wendy’s history with baking goes back quite a bitlonger than that.
ARTICLES & BLOGS
TSYS CUSTOMER SPOTLIGHT: UPTOWN BAKERY Gavin Rosenberg, vice president of product marketing for TSYS' Merchant Solutions segment, was featured recently on the Payments on Fire podcast, talking about Vital POS, TSYS' new point-of-sale product for small- and medium-sized businesses (SMBs).ARTICLES & BLOGS
TSYS' NEW POINT OF SALE PRODUCT FOR SMBS IS FEATURED ON A POPULAR PAYMENTS INDUSTRY PODCAST Over the last few years the small business landscape has gone through serious changes, perhaps none more than the merchant sector. Just about every advantage once reserved for big business has been somehow scaled, repackaged, or economized for the small business owner to leverage in order to accelerate their own growth. Innovations in industries like banking, advertising, and technology have empowered small business owners to focus on their driving vision instead of the multitude of administrative tasks that often slow things down. Now the question is, what are the trends and insights small businesses should be focusing on to take their businesses even further.ARTICLES & BLOGS
2019 TRENDS IN PAYMENTS FOR SMALL BUSINESSES Corporate sustainability is more than just caring about the environment, although that's a big part of it. It's an approach to business that aims to create long-term stakeholder value through practices that focus on the social, environmental and economic responsibilities of a company.ARTICLES & BLOGS
SUSTAINABILITY PRACTICES FLOURISH AT TSYS "Payments for businesses can be complex – from managing transactions, to getting funding, to having the right tools and analytics to gain meaningful insights," said Philip McHugh, Senior Executive Vice President and President of TSYS Merchant Solutions.ARTICLES & BLOGS
T-MOBILE EXPANDS INTO MOBILE PAYMENTS WITH NEW MOBILE POINT-OF-SALE SYSTEM POWERED BY TSYS If you’re a business owner or merchant, you probably know your ideal customer. Perhaps your preferred customer skews male or female, is young or old, or part of a particular demographic that can be defined by household income, level of education, employment status or other indicator. If you’re like most businesses, “knowing” your customer probably guides many of your decisions, like the products and services you sell, the hours you stay open, the methods you use to market your business, and the places where you choose to advertise.ARTICLES & BLOGS
HOW CUSTOMER DEMOGRAPHICS AFFECT PAYMENTS, MERCHANTS It’s quite possible that there has never been a more pivotal time in the convenience-store industry. With the obvious exception of e-commerce, the convenience-store and club sectors are the only two other retail channels expected to grow over the next three years – and not nearly as briskly as e-commerce.1ARTICLES & BLOGS
WINNING AT THE POINT OF SALE IN THE CONVENIENCE SECTOR Gongora, the Chief Financial Officer and Senior Vice President of TSYS' Merchant Solutions segment, was recently named by PaymentsSource as one of "The Most Influential Women in Payments, 2019."ARTICLES & BLOGS
TSYS' THERESA GONGORA NAMED AS ONE OF THE "MOST INFLUENTIAL WOMEN INPAYMENTS, 2019"
“The report of my death was an exaggeration.” So wrote novelist Samuel Clemens—aka Mark Twain—on May 31, 1897, after a reporter for the _New York Journal_ inquired as to the state of his ostensibly failing health. If you believed the rumors that Twain was dying, you’d have been wrong. In fact, the author of _The Adventures of Tom Sawyer_ and _The Adventures of Huckleberry Finn_ didn’t pass away until 1910, at the (then) ripe, old age of 74.ARTICLES & BLOGS
B2B PAYMENT CARDS AND THE SLOW DISAPPEARANCE OF CHECKS In a featured article for Money Inc., Kelley Knutson takes a look at several payment trends he expects to see in 2019, including more payment choices on the horizon for consumers.ARTICLES & BLOGS
NETSPEND PRESIDENT EXPLAINS WHY CONSUMERS SHOULD ANTICIPATE MORE PAYMENT CHOICES IN 2019 It feels like forever ago that the EMV® Liability Switch took place on October 1, 2017. But even now, many businesses have not switched over to taking exclusively EMV (colloquially known as chip cards).ARTICLES & BLOGS
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